LIBRARY

RESEARCH

FUNCTION OF THE AUTOMOBILE SHOWROOM

The new car showroom performs a merchandising and advertising function for the entire dealership. The exterior
should be designed, decorated, and lighted so it will stand out from its immediate surroundings in an appealing way
as well as identify the business quickly and be inviting to potential customers. It represents the basic physical image
of the dealership as it first appears to the customer, influencing not only his original valuation of the facility as a
place of business but also his continual impression of it. It exerts an immeasurable but certain pressure on owner
relations.
FUNCTION OF THE AUTOMOBILE SERVICE CENTER/AREA
These are located to serve motorways or major trunk roads. The government regulates the number of service stations
alongside motorways and also their parking provision for cars and lorries, toilets, shops and 24-hour opening. New
stations are subject to strict planning controls and are often now sited at junctions for wider use and ease of
servicing. In planning the station, there needs to be adequate approach runs for vehicle speed control, good signing
for separation of lorries, cars and petrol and catering for long- and short-stay parking.
DIFFERENT AREAS OF AN AUTOMOBILE DEALER CENTER

Service department
Parts department
Showroom
Administration offices

PERCENT TOTAL INSIDE SPACE

70
14
11
5

DESIGN CONSIDERATION
The following are features that should be considered basic elements in the service environment : the covered, out-ofthe-weather reception area, well-positioned signs that spell out traffic flow, the service tower that provides visual
control, including a view through the service entrance and into the street and over the reception area and into the
work areas, the customer lounge and cashier at one location, convenient access to the lounge without the need to
wander through the service department to find it, wide entrance and exit lanes, and uncrowded write-up areas with
sufficient room for customer convenience . An average of an additional 80 sq ft per stall is required for other nonproductive service related areas such as a tool room, locker room, service manager's office, and other utility areas.
This results in an average area requirement per stall for a conventional 70-ft (inside dimension) center-aisle type of
building of 500 sq ft per stall. The space and stall needs of the service department are determined by expected
business . However, the size and shape of the lot and building will sometimes dictate the service department general
layout and arrangement. For best efficiency, a service building width of 70 to 72 ft is suggested. It is wide enough
for two rows of cars and an aisle, and can accommodate a few truck stalls. For two rows of work stalls and an aisle,
the 70-ft width is considered an absolute minimum.

ACTUAL
RESEARCH

SERVICES OFFERED
Express Maintenance

Periodic Maintenance
To maintain your car in best condition. As the car gets older and its odometer reading increases,
various parts wear out resulting to lower performance. These parts must be restored to their original
condition.
Preventing troubles and accidents. Deteriorated engine oil affects lubrication inside cylinders that,
in worst case, may lead to piston seizure. Worn-out Disc Brake Pads will lead to squeaky uneven or poor
brakes.
Economic advantage. Improves fuel efficiency, increases the vehicle's value because wellmaintained vehicles are less reconditioned and easier to sell.
General Job Services
Keep your vehicle in tip-top condition for safety, reliability and durability for years to come.
General Job services can be classified into different categories. Below are the different General
Job Services being offered with the latest state of the art equipment and well trained Toyota Certified
Technicians.

Body and Paint Repair

When involved in a collision, you can rely on us in returning your vehicle to its pre-accident
condition when repairs are completed

Air Care Service

First and only fully automated A/C maintenance in the Philippines that sprays pressurized Toyota
Genuine Aircon Cleaner (TGAC) directly to an installed evaporator unit to remove dirt, molds, mildews
and other harmful build-ups in one hour or less.

Engine Decarbonizing
SPEED METAL carbon-ridding accelerator and cleaner effectively cleans your engin's intake
manifold, including the intake and exhaust valves and the entire combustion chamber of the power robbing
carbon deposits without opening your engine. All these can be done in less than an hour.

Detailing and Rust Proof

AUTO-DETAILING
1. Interior Detailing
2. Exterior Detailing
3. Full Detailing
4. Complete Wash
5. Engine Detailing
RUST PROTECTION
Protect car from unwanted rust build-up that may eventually damage car's panel and flooring.

Wheel Alignment

JOHN BEAN wheel alignment machine with 4 Optical Head

It is up to twice as fast as conventional technology, 3D color animated help graphics, multiple vehicle inspection
programs, customer history data bases, 19" color monitor for easy viewing of screens, and high quality, durable and
stainless steel turn plates.

Warranty Coverage
Basic Warranty Coverage
Toyota warrants that it will either repair or replace any Toyota- supplied part (limited thereto) that
is found defective in material or workmanship under normal use within a period of 36 months or 100,000
kilometers whichever comes first.

OBSERVATION:
ENTRANCE:

SERVICES:

TECHNOLOGICAL ADVANCEMENT:

SHOWROOM:

TECHNOLOGICAL ADVANCEMENT
RELATED STUDIES IN ABROAD
Integrated Services For Automotive Manufacturers, Suppliers And Retailers
Todays automotive industry is affected by many trends. Governments are tempering the need for revenue
with increased competition for labor and capital. Tax authorities are adapting their enforcement strategies, focus and
policies in response to the changing dynamics of business. Companies are balancing competing priorities, ensuring
they maintain compliance while adding value.
The global recession reset the automotive industry landscape. As the industry recovers, automotive companies
across the value chain must focus on:

profitable and sustainable growth

financial and operational flexibility

investments in new technologies

seizing opportunities in high-growth markets

Automotive companies should ask themselves the following five questions to help prepare for the next decade.
1.

How will products need to adapt?

2.

How will business models need to adapt?

3.

What are the new market dynamics?

4.

What are the supply/value chain issues and implications?

5.

How will demand for vehicles and mobility evolve?

Advanced mobility
The growing interest in alternative powertrain technologies, especially the increased electrification of
vehicles, is affecting the entire automotive industry value chain and creating new mobility trends involving several
new, non-automotive stakeholders.
Existing vehicle manufacturers (VMs) are adding alternatively powered vehicles to their product line-ups,
such as plug-in hybrids and pure electric vehicles, while new market entrants are using transformation of mobility
drivers as their door into the automotive industry.