EMPLOYEE SATISFACTION

This survey focuses on how employees feel about their job description, position within
the Institute, relationships with colleagues and superiors, advancement opportunities,
and overall satisfaction. The survey questions asks about your experience working for
the Organization, your satisfaction with various aspects of work how you think and feel
about the Organization/Institute/Centre. Thank you for sharing your opinions.
Instructions
(The questionnaire is to be filled by individual employees and students on Internship.
please take a few minutes to answers by filling and a tick () appropriately)

Name: _____________________________________________________(optional)
Centre:
What is your gender?
Male
Female
What is your age?
18-25 years
26-30 years
31-35 years
36-45 years
46-55 years
Over 55 years
Profession:
Research Officers
Technical officers/Assistants
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Laboratory Technologists/Technicians____________________________________
Others Technical___________________________________________________
Corporate Services: ________________________________________________

Current Designation/Position__________________________________________

How long have you worked in the organization

1-5 years
6-10 years
10-15 years
15-20 years
Over 20years

Group:

Corporate Services
Technical
Interns

1. Overall, how satisfied are you working for KALRO?

Extremely Dissatisfied
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Extremely Satisfied
2. To what extent do you agree with the following statement: I would
recommend this Organization as a good place to work?
Disagree Completely
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
Agree Completely

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How proud are you of your employer's brand?

Extremely proud
Very proud
Moderately proud
Slightly proud
Not at all proud
How likely are you to look for another job outside the company?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
3.

What I like best about working for the Organization is

4.

Things that the Organization should do to make it a better workplace are...

6. Please indicate the extent to which you agree with the following statements.
The Institute clearly conveys its mission to its employees.
The Institute clearly conveys the mission to its clients.
I agree with the institute's overall mission
7. I understand how my job aligns with the Organization's mission.
I understand how my job aligns with The Institute's mission.
I feel like I am a part of The Institute.
There is good communication from employees to managers in the Institute.
There is good communication from managers to employees in the Institute.
9. Overall, how satisfied are you working in your Centre?
Extremely Dissatisfied
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Very Dissatisfied
Somewhat Dissatisfied
Somewhat Dissatisfied
Neutral
Extremely Satisfied
10. What I like best about working in my Centre is;

11. Things that my Centre should do to make it a better place to work are;

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12. Please indicate the extent to which you agree with the following statements:

Disagree
Completely

Strongly
Disagree

Somewhat
Disagree

Neither
Agree
Nor
Disagree

Somewhat
Agree
Strongly

Strongly
Agree

Agree
Completely

a) My job
gives me the
opportunity to
learn.
(b) I have the
tools and
resources I
need to do my
job.
(c) I have the
training I need
to do my job.
(d) I receive
the right
amount of
recognition for
my work.
(e) I am
aware of the
advancement
opportunities
that exist in

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the Institute
for me.
(f) I feel
underutilized
in my job.
(g) The
amount of
work
expected of
me is
reasonable.
(h) It is easy
to get along
with my
colleagues.
(i) The morale
in my centre
is high.
(j) People in
my centre
communicate
sufficiently with
one another.
13. Which of the above factors most strongly affects your satisfaction with your work? Why?

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14. Please indicate the extent to which you agree with the following statements:

Disagree
Completely

Strongly
Disagree

Somewhat
Disagree

Neither
Agree
Nor
Disagree

Somewhat
Agree
Strongly

Agree

Agree
Completely

(a) Overall, my
supervisor
does a good
job.
b) My supervisor
actively listens
to my
suggestions.
c) My supervisor
enables me to
perform at my
best.
d) My supervisor
promotes an
atmosphere of
teamwork.
e) It is clear to me
what my
supervisor
expects of me
regarding my
job
performance.

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f) My supervisor
evaluates my
work
performance
on a regular
basis.
g) My supervisor
provides me
with
actionable
suggestions
on what I can
do to improve.
h) When I have
questions or
concerns, my
supervisor is
able to
address them.

15. What else about your supervisor affects your job satisfaction?

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16. How satisfied are you with;

Disagree
Completely

Strongly
Disagree

Somewhat
Disagree

Neither
Agree Nor
Disagree

Somewhat
Agree
Strongly

Strongly
agree

Agree
Completely

(a) Your basic

pay?
(c) Your career
progression at
the Institute
thus far?
(d) Your
possibilities
for future
career
progression at
the Institute?
(e) The vacation /
leave time
you receive?
(f) The retirement
plan?
(g) Your medical
insurance?

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(h) Other benefits

offered by the
Institute?
(i) The process
used to
determine
annual
increment?
(j) Your annual
increment?
(k) The process
used to
determine
promotions?
17.

What other aspects of your job significantly affect your overall job satisfaction?

Thank you.
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