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Employee Questionnaire
Tenure:
Designation:
Full-time/Part-time:
1.

Do you know about the HR Service Promise?

Yes
I have heard but dont know what it is
No I havent

2.

When you got selected was offer letter given to you the same day of
interview?
Yes
No, after 2 days
Was not given

3.

Were uniforms issued to you at the store after you completed your
New Hire Training?
Yes, on 1st Day
After 2 days
Took more than 7 days

4.

After joining, when did you get your ID card?

Within 7 days
Within 15 days
Yet to receive

5.

Was your salary A/C opened on the day of joining?

Yes
No, opened after 7 days
No, opened after 10 days

6.

Within how many days was your salary account activated?

Within 4 days
Within 7 days
Yet to be activated

7.

When was your appointment letter given to you after joining.

Within 3 days of joining
After 7 days of joining
After 15 days joining
Yet to receive

8.

Do you know about the weekly off?

Yes
No

9.

When do you get your weekly off?

Every 7th Day is my weekly off
After 8th 10th day of last weekly off
After more than 10 days

10. How many hours do you work in store?

Full-time employee:
9 hours with one hour break
9 10 hours
More than 11 hours
Part-time employee:
4 hours
5-6 hours
More than 6 hours
11. When does your manager ask you to work more than your shift?
Peak hours
Weekends
When staff is less
Never
12. Were you given the introduction on ABG and ABRL within 7 days of
your joining by your HR?
Yes
No
13. Where was your new hire training conducted?
In my current store only
In other store
No NHT conducted
14. How many days were you given the New hire training?
3 days
5 days
I didnt receive the training
15. Whom do you go to when you have a problem in store?
Store Manager
Duty Manager
Cluster Manager
Territory HR
16. Were your grievances handled? How much time did it take?
Yes, within 1 day
Yes, within 2-4 days
Yes, in 7 days

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No
17. Were you briefed about your compensation salary, PF, bonus and
incentives?
Yes
No
18. Do you receive your salary on 30th/31st of every month?
Yes
No, on 2nd 5th
No, after 5th
19. Do you get pay slips every month?
Yes, every month
Only sometimes when I ask my manager
I have never been given pay slip
20. Were you briefed about the ESIC?
Yes
No
21. Was ESIC temporary letters given to you? When was it given?
Within 10 days of joining
After a month
Yet to receive
22. Have you attended ESIC photo session?
Yes
No
23. Do you connect with your SM? How often do you speak?
Everyday
Once in a week
Once in a month
24. Does your SM/COM conduct performance discussion with you every
quarter? Yes
No
25. If Yes, what do you discuss in your performance discussion?
My professional issues
My personal issues
SPARK related
26. How much time do you get as break time during your shift?
15 mins
30 mins
45 mins
60 mins

27. What do you do during your break after you have your food?
Sit and chat with friends
Play indoor game inside the store
Listen to music
Go back to work
28. Do you have any fun activities conducted in your store?
Yes
No
Sometimes
29. If yes, how frequently is it conducted?
Every week
Every 15 days
Every month
30. If No, would you like to have some fun activities conducted at your
store?
Yes
No
31. Do you have a best friend/good friend among your colleagues? How
frequently do you connect?
Everyday
We talk sometimes in a week
I dont have many friends.
32. What kind of fun activities would you like in the store?
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33. Do you have any suggestions as how we can improve your working
conditions in the store?
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34. Do you have any suggestions as how we can improve HR services to
you?

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