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School of Architecture, Construction and Planning, Curtin University of Technology, PO Box U1987, Perth, WA 6845, Australia
b
Department of Contract and Management Services, Perth, WA, Australia
Received 11 January 1999; received in revised form 12 October 1999; accepted 21 October 1999
Abstract
Project risk management literature commonly describes the need to rank and prioritise risks in a project in order to focus the risk
management eort on the higher risks. This approach can also be applied to the risk ranking of projects. This paper describes the
use of a methodology for the risk ranking of projects undertaken by the Department of Contract and Management Services
(CAMS) a government agency in Western Australia (WA). # 2001 Elsevier Science Ltd and IPMA. All rights reserved.
Keywords: Project risk management; Risk analysis; Risk ranking
1. CAMS: introduction
The Department of Contract and Management Services
(CAMS) is the agency that provides contracting services
to Western Australian Government agencies. The mission
of CAMS is ``to enable Western Australian public sector
agencies and the private sector to gain access to expert
contract and management services for government
business'' [1]. A key role of CAMS is to manage contracts and procurement risks. The scope of projects
dealt by CAMS in 1996/97 included the management of
a capital works program of $A221m and a building
maintenance program of $A94m; and calling 224 contracts for goods and services on behalf of agencies with
a contract value of $A123m [2].
2. CAMS and risk management: historical context
The risk management process created by CAMS and
described herein is consistent with recommendations
made in various Western Australian Government
reports. During the late 1980s and early 1990s, public
condence in many Australian institutions had been
severely eroded. There had been an increase in allegations of mismanagement, incompetence, improper
behaviour, corporate fraud and public corruption. The
* Corresponding author. Tel.: +61-9-351-2712; fax: +61-9-3512711.
0263-7863/01/$20.00 # 2001 Elsevier Science Ltd and IPMA. All rights reserved.
PII: S0263-7863(99)00074-5
140
Quality requirements
have been agreed and
are being documented
Rating
Factor
Table 1
Risk factors: method of establishing targets
The previous section described the process for assessing and prioritising risks within one project. A similar
approach can be adopted by organisations dealing with
many projects to assess and prioritise projects using risk
as a criterion. Most organisations have limited resources
to manage all risks equally on all projects. To overcome
this problem, the organisation can assess and prioritise
the risk level of each project, so that an appropriate
level of eort can be applied to the management of
those projects. In particular, resources will be directed
to manage projects with the higher risk ranking. This is
the approach adopted by CAMS ``The focus of risk
management activities should be on those contracts that
are assessed as high risk'' [1].
In 1997, CAMS introduced a three-step risk management process to be applied to all its contracting
activities: Risk Rating, Risk Management Planning,
Risk Monitoring:
141
142
Table 2
Risk factors: consequence of failure to meet targets
Factor
Rating
5
No additional funds
available and project
will not proceed
>$10m
No additional funds
available and scope
reduced
$5m$10m
Additional funds
available
$100k$1m
<$100k
Cannot be accommodated
under any circumstances
Severe disruption to
clients business
Completion date
not important
>24 months
Client's business ceases
altogether
1824 months
Client's business
severely disrupted
1218 months
Client's business
moderately aected
Alternative
arrangements
available
612 months
Tolerable eect
on client's
business
<6 months
No noticeable eect
on client's business
143
Rating
5
Uniqueness of
the product
Prototype incorporating
new techniques
Conventional project
Modications to an
existing design
One of a series of
repetitions
Complexity of
the deliverables
Unusual project
(out of the
ordinary)
Coordination of
services (e.g., FM,
Landsdale PS)
Capital works not
yet approved or
requested
Likely to be
inadequate
Supply and
installation
Supply only
Capital works in
forward estimates
Recurrent funds in
current year
Tight budget
achievable with
control
Regional, north of
26th parallel
Additions to
occupied areas
Hazardous materials
exist, but do not
form part of the work
Generic project brief
available
Site identied but
not yet purchased
Needs justied but
may change through
project
Approval required
are known and
documented
Inexperienced single
client or client's rep
Adequate with
generous contingency
Regional, south of
26th parallel
Well clear of occupied
areas
Unlikely to encounter
hazardous materials
Metropolitan
Feasibility study
completed
New site purchased
Good working
relationship
(multiple clients)
Adequate number of
competent contractors
Good working
relationship
(single client)
Abundance of
competent contractors
Selected tenderers
Design competition
Tendered outside
CAMS
Full EOI and RFP
Period panel
consultant
Stakeholder groups
involved
Consultant selected
using approved
processes
Project unlikely to
attract stakeholder
or media interest
Financing
Adequacy of funds
Totally inadequate
Project location
Remote, inaccessible
Remote, accessible
Project surroundings
Activities in occupied
areas
Working with existing
hazardous materials
Staging within
occupied areas
Possibly involves
existing hazardous
materials
Brief project
description
Several sites
identied
Justication is
questionable
Hazardous materials
Denition of project
Site availability
No project information
available
Site not identied
Project justication
Project approvals
Unidentied approvals
required at all levels of
Government
Inexperienced multiple
clients or client's reps
Client's experience
Client relationships
Availability and
competency of
contractors
Procurement method
Consultant selection
Stakeholder interest
Clients reluctant or
relationships not
established
Unknown contractors
No tendering and
involving sponsorship
Selection without
approved processes
High level of political,
community or media
sensitivity
Potential approval
delays have been
identied
Mixed experience
amongst clients or
client's rep
Mixed relationship
with clients
Limited number of
unreliable
contractors
Negotiated tender
Greeneld site
No known hazardous
materials
144
Fig. 3. Final risk rating for risk factors (project features) example.
145
[6] Treasurer's Instruction 109 Risk Management. Western Australian Government, July 1997.
[7] Standards Australia. Risk management. AS/NZS 4360. Homebush, NSW, 1999.
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management. Construction Management and Economics
1991;9:317.
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[14] Raftery J. Risk analysis in project management. London: E &
FN Spon, 1994.
[15] Rosenau MD. Successful project management. New York: Van
Nostrand Reinhold, 1991.
David Baccarini holds an M.Sc. in property development (project
management) from South Bank University and is a Senior Lecturer in
Project Management at Curtin University of Technology. He introduced a generically-based Master of Project Management program in
1993, the rst in Western Australia.
Richard Archer is the Risk Management Adviser at Contract and
Management Services (CAMS). He established CAMS' risk management policies and procedures and developed risk management processes and tools to support CAMS contracting and project
management activities.