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International Journal of Project Management 19 (2001) 139145

www.elsevier.com/locate/ijproman

The risk ranking of projects: a methodology


David Baccarini a,*, Richard Archer b
a

School of Architecture, Construction and Planning, Curtin University of Technology, PO Box U1987, Perth, WA 6845, Australia
b
Department of Contract and Management Services, Perth, WA, Australia
Received 11 January 1999; received in revised form 12 October 1999; accepted 21 October 1999

Abstract
Project risk management literature commonly describes the need to rank and prioritise risks in a project in order to focus the risk
management eort on the higher risks. This approach can also be applied to the risk ranking of projects. This paper describes the
use of a methodology for the risk ranking of projects undertaken by the Department of Contract and Management Services
(CAMS) a government agency in Western Australia (WA). # 2001 Elsevier Science Ltd and IPMA. All rights reserved.
Keywords: Project risk management; Risk analysis; Risk ranking

1. CAMS: introduction
The Department of Contract and Management Services
(CAMS) is the agency that provides contracting services
to Western Australian Government agencies. The mission
of CAMS is ``to enable Western Australian public sector
agencies and the private sector to gain access to expert
contract and management services for government
business'' [1]. A key role of CAMS is to manage contracts and procurement risks. The scope of projects
dealt by CAMS in 1996/97 included the management of
a capital works program of $A221m and a building
maintenance program of $A94m; and calling 224 contracts for goods and services on behalf of agencies with
a contract value of $A123m [2].
2. CAMS and risk management: historical context
The risk management process created by CAMS and
described herein is consistent with recommendations
made in various Western Australian Government
reports. During the late 1980s and early 1990s, public
condence in many Australian institutions had been
severely eroded. There had been an increase in allegations of mismanagement, incompetence, improper
behaviour, corporate fraud and public corruption. The
* Corresponding author. Tel.: +61-9-351-2712; fax: +61-9-3512711.

credibility of the public sector and its services, and


much of the private sector, was at risk [3].
In June 1993, the WA Government published its
``Report of the Independent Commission to Review
Public Sector Finances Agenda for Reform'', known
as the ``McCarrey Report'' [4]. This observed that
``there appear to be few internal control processes which
embrace the perspective of risk management in ensuring
objectives are achieved'' (p. 159). Consequently, it
recommended that formal risk assessment be introduced
into the WA public sector.
In 1994, the Auditor General issued its First General
Report that contained a wide range of comments on
public sector risk management [5]. It recommended that
the McCarrey recommendation to implement internal
controls be urgently implemented. Furthermore, it
recommended that government agencies assess risks
associated with their activities and initiate risk management approaches to minimise identied risks. Finally,
Treasurer's Instruction 109 gazetted in July 1997 stated
that public sector agencies should ensure that risk
management policies, practices and procedures are in
place [6].
3. Risk analysis
It is commonly submitted in the risk management literature that part of the project risk management process
requires the analysis of identied risks in terms of their

0263-7863/01/$20.00 # 2001 Elsevier Science Ltd and IPMA. All rights reserved.
PII: S0263-7863(99)00074-5

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D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

Fig. 1. Project risk rating: framework.

Quality requirements
have been agreed and
are being documented

Benchmarks were used


to establish schedule

Benchmarks were used


to establish budgets

The basis for the budget is clear,


but indications are that overruns
are possible
The basis for the schedule is clear,
but indications are that overruns
are possible
Quality requirements have been
agreed but not yet documented
There is no clear schedule or
the schedule is clearly insucient

Quality requirements are not


known

The way the TIME


targets were established

The way the QUALITY


targets were established

Rating
Factor

. Procurement planning: Analysis and planning is


carried out. Decisions are made regarding the
method of procurement and the way in which the
contract will be managed.
. Contract development: Contract documents are put
together and the contract established.
. Contract management: Goods and services provided by the contractor in return for payment
from the client.

Table 1
Risk factors: method of establishing targets

The Risk Rating process is the focus of this paper and is


applied at the three major phases of the contracting
process (Fig. 1):

1. Risk Rating: Decide how ``risky'' the project is.


2. Risk Management Planning: Work out what could
go wrong, and decide how to manage the things
that could go wrong.
3. Risk Monitoring: Continually review the risks and
controls.

The basis for the current budget


is unclear or the budget is likely to
be inadequate
The basis for the current schedule
is unclear or the schedule is likely
to be inadequate
Some initial discussions with the
client on quality requirements

The previous section described the process for assessing and prioritising risks within one project. A similar
approach can be adopted by organisations dealing with
many projects to assess and prioritise projects using risk
as a criterion. Most organisations have limited resources
to manage all risks equally on all projects. To overcome
this problem, the organisation can assess and prioritise
the risk level of each project, so that an appropriate
level of eort can be applied to the management of
those projects. In particular, resources will be directed
to manage projects with the higher risk ranking. This is
the approach adopted by CAMS ``The focus of risk
management activities should be on those contracts that
are assessed as high risk'' [1].
In 1997, CAMS introduced a three-step risk management process to be applied to all its contracting
activities: Risk Rating, Risk Management Planning,
Risk Monitoring:

There is no clear budget or


the budget is clearly insucient

4. Project risk ranking (PRR): introduction

The way the COST


targets were established

potential consequences and probability of occurrence


[7,8]. This allows risks to be ranked for management
priority. So, once project risk events and causes have
been identied, the next stage is to analyse and prioritise
them to guide risk management action. This process is
``a vital link between systematic identication of risks
and rational management of the signicant ones'' [9].
Therefore, the aim of risk analysis is to determine which
risk events warrant response [10]. As Grey (1995) points
out, ``having identied the risks in your project, you will
usually have insucient time or resource to address
them all; so the next requirement is to help you to assign
realistic priorities'' [11].

141

Benchmarks were used to


establish the budget and
adequate contingencies exist
Benchmarks were used to
establish the schedule and
adequate contingencies exist
Quality requirements have
been agreed and documented

D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

142

D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

The objective of Step 2 of CAMS' risk management


process Risk Management Planning is to ensure
that appropriate risk management plans are put in place.
The level of detail in the risk management plan should be
compatible with the level of risk of the project. If Step 1
(Risk Rating) produces a ``high'' or ``signicant'' rating,
the risk management plan is carried out in detail. If the
rating is ``moderate'' or ``low'', a less detailed plan is
acceptable.
5. PRR: objective and process
The objective of PRR is ``to assess the relative level of
risk of contracting projects so that an appropriate level
of eort can be applied to the management of those
projects'' [2]. The PRR process is computer-based using
a database (Access) application that is available to all
project managers within CAMS. The process provides a
dierent risk rating methodology for a wide variety of
projects such as building, goods and services, information technology and outsourcing. The example provided
here applies to building projects.
CAMS (1998) states that ``there are certain characteristics of contracting projects that give a reasonable
indication of possible future problems'' [1]. These are:
. How well the contract targets were established
(Table 1)?
The ways in which contracting objectives of
cost, time and quality are established provide a
good indication of the likelihood of future problems. For example, if nancial year imperatives
rather than a realistic assessment of an achievable
date have driven the scheduled target date, it is
unlikely that the target will be met. Table 1 shows
how the ``riskiness'' of time, cost and quality
objectives can be assessed from the manner in
which the objective was established. In this table, a

rating of ``5'' indicates a high likelihood of not


meeting the target, whereas a rating of ``1'' indicates that there is a good chance that the target
will be met.
. The impact if these objectives are not met
(Table 2).
Some contract objectives might be more critical
than others. For example, the objective to establish the contract by the end of the nancial year
might not be important, but the objective to
ensure the project delivery is 99% reliable might be
critical to the organisation's business. Assessing
the objectives in this way helps in understanding
the consequence if they are not met. Table 2 shows
how the consequences of not meeting the time,
cost and quality objectives can be assessed. In this
table, a rating of ``5'' indicates a high impact if the
target is not met, whereas a rating of ``1'' indicates
that meeting the target is not critical to the success
of the contract.
. Features of the contracting project (Table 3).
Assessing the likelihood and consequences of
not meeting the contract objectives, as described
above, is one way of foreseeing problems. Another
way is to look at the features of the project,
sometimes called ``risk drivers''. Risk drivers are
``observable phenomena that are likely to drive the
possibility of some risked consequence which
depends, in part at least, on the occurrence of this
phenomena'' [12]. Examples of risk drivers include
complexity, location, speed, novelty, technology
requirements, intensity of eort, and client characteristics [1214]. So, for example, we would
expect a lower risk environment working in a project
similar to previous experiences and a higher risk
environment for a highly novel project [15]. Table 3
shows how the likelihood of problems can be
assessed using these factors. In this table, a rating
of ``5'' indicates a high likelihood of problems

Table 2
Risk factors: consequence of failure to meet targets
Factor

The eect if the COST


targets are not met
Estimated Total Cost (ETC)
of the project
The eect if the TIME
targets are not met
Project or contract period
The eect if the QUALITY
targets are not met

Rating
5

No additional funds
available and project
will not proceed
>$10m

No additional funds
available and scope
reduced
$5m$10m

Request for additional


funds would be lengthy
and embarrassing
$1m$5m

Some scope for


additional funds

Additional funds
available

$100k$1m

<$100k

Cannot be accommodated
under any circumstances

Severe disruption to
clients business

Delays undesirable but


could be managed

Completion date
not important

>24 months
Client's business ceases
altogether

1824 months
Client's business
severely disrupted

1218 months
Client's business
moderately aected

Alternative
arrangements
available
612 months
Tolerable eect
on client's
business

<6 months
No noticeable eect
on client's business

D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

143

each risk factor is allocated a score between 1 and 5, but


the number does not necessarily relate to the actual
magnitude of risk. Risk management is not an exact
science. The risk rating is used to rank projects in order
of ``riskiness'', but the rating is relatively meaningless by
itself.
The project manager scores each factor in Tables 13
reecting the level of risk. These scores are the only
inputs required. Then the computer program calculates
the risk ranking for the project. Once the project managers

arising from the area of the project, whereas a


rating of ``1'' indicates that there is a low likelihood of problems in this area.
6. PRR: operation and outputs
Using the three risk categories described above, it is
possible to calculate a risk rating for a project. The
PRR process uses semi-quantitative analysis [7]. That is,
Table 3
Risk factors: project features
Factor

Rating
5

Uniqueness of
the product

Prototype incorporating
new techniques

Conventional project

Modications to an
existing design

One of a series of
repetitions

Complexity of
the deliverables

Outcome based contracts


(e.g., Peel Health
Campus)
Private sector funding or
joint venture

Unusual project
(out of the
ordinary)
Coordination of
services (e.g., FM,
Landsdale PS)
Capital works not
yet approved or
requested
Likely to be
inadequate

Design and construct

Supply and
installation

Supply only

Capital works in
forward estimates

Capital works already


allocated

Recurrent funds in
current year

Tight budget
achievable with
control
Regional, north of
26th parallel
Additions to
occupied areas
Hazardous materials
exist, but do not
form part of the work
Generic project brief
available
Site identied but
not yet purchased
Needs justied but
may change through
project
Approval required
are known and
documented
Inexperienced single
client or client's rep

Adequate with some


contingency

Adequate with
generous contingency

Regional, south of
26th parallel
Well clear of occupied
areas
Unlikely to encounter
hazardous materials

Metropolitan

Feasibility study
completed
New site purchased

Detailed project brief


available
Existing site

Need justied based on


historical information
Few approvals required
or majority have been
obtained
Experienced multiple
clients

Need fully justied


through recognised
processes
No approval required
or all have been
obtained
Experienced single
client

Single client reluctant


or relationship not
established.
Limited number of
competent contractors

Good working
relationship
(multiple clients)
Adequate number of
competent contractors

Good working
relationship
(single client)
Abundance of
competent contractors

Public open tender

Selected tenderers

Design competition

Tendered outside
CAMS
Full EOI and RFP

Period panel
consultant

High prole client


or project

Stakeholder groups
involved

Project may attract


stakeholder or media
interest

Consultant selected
using approved
processes
Project unlikely to
attract stakeholder
or media interest

Financing
Adequacy of funds

Totally inadequate

Project location

Remote, inaccessible

Remote, accessible

Project surroundings

Activities in occupied
areas
Working with existing
hazardous materials

Staging within
occupied areas
Possibly involves
existing hazardous
materials
Brief project
description
Several sites
identied
Justication is
questionable

Hazardous materials
Denition of project
Site availability

No project information
available
Site not identied

Project justication

Need has not been


justied

Project approvals

Unidentied approvals
required at all levels of
Government
Inexperienced multiple
clients or client's reps

Client's experience
Client relationships
Availability and
competency of
contractors
Procurement method
Consultant selection
Stakeholder interest

Clients reluctant or
relationships not
established
Unknown contractors
No tendering and
involving sponsorship
Selection without
approved processes
High level of political,
community or media
sensitivity

Potential approval
delays have been
identied
Mixed experience
amongst clients or
client's rep
Mixed relationship
with clients
Limited number of
unreliable
contractors
Negotiated tender

Greeneld site
No known hazardous
materials

144

D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

have become familiar with the PRR process, it typically


takes 1015 min to complete the tables and arrive at a
project risk ranking.
The PRR process entails the following:
1. Project details are entered, e.g., client, project
manager, project description.
2. Scores are assigned to each of the risk factors, as
detailed in Tables 13.
3. The project risk rating is arrived at by deriving a
rating for the likelihood and consequence factors
and multiplying them by using the principle risk =
likelihood  consequence. So, the score for each
risk factor is allocated automatically to either
likelihood or consequence of cost, time or quality.
The determination of the most appropriate allocation of the score for each risk factor to either likelihood or consequence was derived from
discussions with CAMS sta. (Note: commercial
condentiality prevents any further elaboration).
4. The PRR is then displayed, calculated by:
 averaging the likelihood for cost, time and
quality;
 averaging the consequence for cost, time and
quality;
 deriving a risk rating for each of cost, time and
quality, by multiplying their respective likelihood and consequence average scores;
 selecting the highest of the time, cost and quality
ratings as the overall project risk rating.
5. The PRR score is then categorised as follows: 15
= low; 510 = moderate; 1015 = signicant;
1525 = high. A risk management plan is required
for projects having a ``signicant'' or ``high'' PRR.
Projects with a low or moderate PRR rely on project management processes to manage the risks.
6. The program provides a facility to produce a
graph (Fig. 2 shows the results of an actual risk
rating exercise) showing the relative risks of the
cost, time and quality aspects of the project; and a
chart (Fig. 3 shows the results of an actual risk
rating exercise) that shows the relative levels of the
various project features (i.e., Table 3) on the project so that the major sources of risk can be easily
identied.
7. Reports are available from the system for individual projects or multiple projects.
7. How PRR was formulated?
The PRR process described herein was formulated by
running workshops with relevant CAMS sta at which
typical project risks were identied. These were then
distilled through a number of iterations into a set of

Fig. 2. Final risk rating for time, cost, quality example.

Fig. 3. Final risk rating for risk factors (project features) example.

PRR risk factors. The PRR process was applied to real


projects to identify any problems such as missing factors, inconsistencies or illogical components. Finally,
the process was reassessed and altered and is under
continuous review.
8. Conclusion
In the rst year of its operation, the PRR process has
been applied to over 400 projects. CAMS is involved in
a multitude of projects. It recognises that risk management is one of its core competencies and is also aware
that its resources are limited. The PRR process allows
for the eective and ecient allocation of resources for
the management of project risks.

D. Baccarini, R. Archer / International Journal of Project Management 19 (2001) 139145

As with the introduction of any new process into an


organisation, the PRR has been continuously rened
and further renement is expected. For example, consideration is presently being given to creating a dierent
set of risk factors when the PRR process is applied in
the contract management phase of a project. This is
because at this phase many risks have been managed
and/or transferred to the contractor.
All projects require a champion; so, the implementation
of the PRR process needed senior management support.
The successful introduction and use of the PRR process
has been largely due to the support from the CEO.
The overall risk rating for a project produced by the
PRR process tends to match the project managers'
intuitive judgement of the `riskiness' of the project.
Consequently, this has encouraged the acceptance of the
PRR by CAMS' project managers.
References
[1] CAMS. Managing risks in contracting. Perth: Government of
Western Australia, 1998.
[2] CAMS. Annual Report 1996/7. Perth: Government of Western
Australia, 1997.
[3] Pearson D. Managing public sector risk. In: ARIMA Conference,
Perth, Western Australia, 17th October, 1994, p. 8490.
[4] Report of the Independent Commission to Review Public Sector
Finances Agenda for Reform. Perth: Government of Western
Australia, 1993.
[5] Oce of the Auditor General Western Australia. First General
Report 1994 on Departments, Statutory Authorities (including
hospitals), Subsidiaries and Request Audits. Report No. 3 June.
Perth: Government of Western Australia, 1994.

145

[6] Treasurer's Instruction 109 Risk Management. Western Australian Government, July 1997.
[7] Standards Australia. Risk management. AS/NZS 4360. Homebush, NSW, 1999.
[8] Wideman RM. Project and program risk management: a guide to
managing risks and opportunities. Upper Darby, PA: Project
Management Institute, 1992.
[9] Al-Bahar JF, Crandall KC. Risk management in construction
projects: a systematic approach for contractors. In: Counseil
International du Batiment W55/W65 Joint Symposium. Sydney,
1421 March, 1990.
[10] Project Management Institute. A guide to the project management body of knowledge. Upper Darby, PA: PMI, 1996.
[11] Grey S. Practical risk assessment for project management. Chichester: Wiley, 1995.
[12] Berkeley D, Humphreys PC, Thomas RD. Project risk action
management. Construction Management and Economics
1991;9:317.
[13] Thompson PA, Perry JG. Engineering construction risks. London: Thomas Telford, 1992.
[14] Raftery J. Risk analysis in project management. London: E &
FN Spon, 1994.
[15] Rosenau MD. Successful project management. New York: Van
Nostrand Reinhold, 1991.
David Baccarini holds an M.Sc. in property development (project
management) from South Bank University and is a Senior Lecturer in
Project Management at Curtin University of Technology. He introduced a generically-based Master of Project Management program in
1993, the rst in Western Australia.
Richard Archer is the Risk Management Adviser at Contract and
Management Services (CAMS). He established CAMS' risk management policies and procedures and developed risk management processes and tools to support CAMS contracting and project
management activities.

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