ANNUAL

REPORT

2014
Relentless Pursuit
of Excellence

1
....
/11 l....
nS'T
You Send. We Deliver.

Message from the Chairman

Message from the Postmaster General and CEO

" With hone t) inte nty,

" As we close 2014, we can look back

truthfulne

with abundant pride because we have

been able to fulfill our

C0111111itment

In our

WOl

nd

k thi ,let u

continue to etch our ocial relevance

to

III

the modern time . "

sustainable public service ... "

The Year 2014 was a showcase of PHLPosL's greater

strides to auain prominence, and appreciation, both in the

local and international arenas, as we continuously imbibo

Cesar N. Sarino

To the public we serve, the leadership of our government,

because we have been able to fulfill our commitment to

sustainable public service. Our mail service delivery has
improved, pilferages have been curbed, PHLPost is
financially in the black, and our customer is at the center in
all our policies and decisions.

and my colleagues in PHLPosL:

Much remain lo be done as new challenges (!merge
We sot fool on the portal of the Philippine Postal
Corporation in late 2011, realizing fully well our basic

specially

in a technology

driven

world

where

communications has become a 24/7 luestylc and where

mandate to provide our people with the postal network

necessary for thorn to officlontly communicate. This
mission was articulated and declared under four program

new services have to be continually designed to respond

goals:

But as lime passes and new challenges emer~e, our beacon

shall be the constant reminder that we are, Iirst and

-Timoly and efficient delivery services

Corporate postal network integrity
Financial sustainability
Customer centricity

lo the Iast chan~ing consumer environment,

foremost, public servants. WiLh that ingrained in our

institutional soul, Ibelieve that all of us in PHLPosL shall
remain steady in our pursuit.
I am grateful to our people for giving us the opportunity

The imperative became the battle cry of the new

management and we urged our fellow workers to rally
under LhL,;
harmer. Three years have since passed and we

continue to be steadfast to our mission.

As we close 2014, we can look back with abundant pride

I Philippine

Postal Corporation

to serve. 1 thank the leadership of the government for

being supportive of our efforts. And I thank the officers

and colleagues in PHLPost, especially those in the fieldthe backroom staff, our postmasters, and letter carriersfor their patience, understanding and steadfastness for
their cooperation and support.

culture

of

dynamic,

customer-centered

and

technologically advanced postal service.

Our corporate performance tells a talc of rollcctrvc and

passion-driven efforts harnessed through influx of bright
ideas and dependable skills of our workforce, resulting to
the ascent of our financial statement and improvement in
operations.

Maria J osefina M. Dela Cruz

community through our money transfer services. We
have become strategically accessible with the opening
of more Postal Stations and postal counters nationwide.

As we gear for a future abundant with productivity and

profitability, it is my privilege to present to the Filipino
people, our Boss, PHLPost's 2014 Annual Report, the
realization of our hard-work and shared aspiration to
provide the best postal services.

We have shown technological advancements when we

migrated our lamina led card typo into a
biographic/btornetrics-based
Postal Identification

With the continuous drive Lo propel the corporation's

The Philippines

financial statement, PH LPost posted a net income of PhP

postal service excellence when we ~arn(!r(!d tho World

Mail Awards 2014 [or People Management held in

339 million and a net subsidy of PhP 301million tallying Lo

PhP 640 million, 8.8% greater than last years, a strong

indica Lorthat we are leaning towards the right financial
path,

Card in December 2014. Now, Filipinos have access to a

more credible and secure proof of identity.

was also put on the global map of

Germany, while we were hailed a Iinalist in Post Expo

Technology Award 2014 in Sweden.
In the end, let me congratulate the PHLPosL workforce!

We also pushed beyond boundaries by increasing our

visibility, lapping into potential services that will be of
relevance Lothe Filipino people. By equipping aboul316

post offices as of December 2014 with connectivity, we

have expanded the opportunities for engagement with the

All of our triumphs are testimonies of the infinite

possibilities that we can all optimistically anticipate
with our head held high. With honesty, integrity, and
truthfulness in our work ethics, let us continue to etch
our social relevance in the modern times.
Annual Report 2014

I2

Cesar N. Sarino

Maria [osefina M. Dela Cruz

Chairman, Board of Directors

Board of
Directors
and

Management
Committee
Joel L. Otarra
Member, Board of Directors
Chairman for Committee on Finance

Vice Chairman, Board of Directors

Postmaster General and CEO

Office of the Board

of Directors

Management
Support Services

Renato R. Santico
Member Board of Directors
Chairman for Committee
on Marketing

Felipe A. Hidalgo
Member, Board of Directors
Chairman for Committee on
Operations and
International Relations

Assistant Postmaster General for

Administration and Finance

I Philippine Postal Corporation

Francis T. Cereno

Corporate Secretary
Officeof the Boardof Directors

Manager
Internal Audit Department

Myrachelle Gay T. Santos

Jose Martin R. Victor

Chief of Staff
Officeof the PosllThlstelGeneral

Manager
Management Infonnation
System Department

Esther V. Cabigao

Atty. Lee P. Viceral

Maria Lourdes L. Rifareal

Manager
Human Resource
Management Department

Manager
Inspectorate Department

Manager
Corporate Planning Department

Enrique V. Tagle

Melanie M. Cruz

Manager
Business Lines Department

Chief
Corporate Communications Division

Olivia M. Valderama

Enge. Augusto A. Lecciones

Manager
Service Regulations Department

Manager
Network and Transport Department

Atty. [oselito B. Gonzales

Manager
Legal Services Department

Ronaldo S. Tuazon
Member, Board of Directors
Chairman for Committee on
Asset Management

Ma. Lourdes P. Varona

Marl<eti ng and
Management Supl?ort
Services

Member, Board of Directors

Chairman for Committee on
Good Governance

Operations

Maura M. Baghari-Regis

Atty. Florante R. Cruz

Luis D. Carlos
Assistant Postmaster Ceneral for Marketing
and Management Support Services

Peter S. Bartolome

Florentino A. Guy-JOCO

Romeo M. Sardan

Manager
Express Mail Exchange Department

Manager
Airmail Exchange Deparlment

Manager

.t!.
~.

SurfaceMail f>:changeDepartaient

Robert S. Mondonedo
Assistant Postmaster General
for Operations

Administration
and Finance

Marietta B. Bertillo

Lorna M. Guevarra

Manager
Accounting Department

Manager
Fiscal Management Department

Engr. Irenea G. Villamor

Engr. Eliezer V. Rosales

Manager
Logistics and Property
Management Department

Manager
General Services Department

Annual Report 2014

I4

The Philippine Postal Corporation (PHLPost)is a government-owned and

-controllcd corporation created through Republic Act 7354 otherwise
known as "Postal Service Act of 1992./1 Its existence is nol driven merely
by profit but also by providing services to Filipinos as set forth in the Act.
Especially in the last four years, PHLPost has synchronized and aligned
its desired future state with the purpose of its existence. Even the
promotion of core values among postal stewards is linked with its

development thrusts.

Mission

..
..

PHLPost provides efficient,competitive and on-time delivery of

communications, goods, and payment services to any Filipino
community.

Core Values
Integrity
Demonstrated

through adherence to

honesty in work for a decent life;

Loyalty
Shown in the faithfulness to the
company kindled by love for work:

Mandate

Competence

Plan, develop, promote, and operate a nationwide postal system with

That encourages confidence in the

a network that extends or makes available, at least ordinary mail

capability Lobe productive through

service, to any settlements in the counlry;

teamwork and gUided by wisdom;

und

Provide for the collection,handling, transportation, delivery, forwarding,

Vision
By 2020,PHLPost is the preferred
universal delivery service provider of
communications, goods, and payment
in every Filipino conununity.

returning and holding of mails, parcels and like materials, throughout

the Philippines and, pursuant lo agreements entered into, to and from
foreign countries; and

o Commitment
Driven by passion Lo do good for

family and country for a life

well-lived.

Determine and dispose of, in a manner it deems most advantageous,

with law and settled jurisprudence,

confiscated or non-mailable mail

matters, prohibited articles, dead letters and undelivered mails, except

the sale of prohibited drugs, dangerous materials, and other banned

articles as defined by law.

Annual Report 2014

I6

Performance

Postal Network
PHLPost bridges distances through its extensive network of

The Performance Scorecard

postal outlets, vehicles, letter carriers, and business partners. It

continues to connect the Philippines and link it to the rest of

NonDelivery

Campus

Ext.

Mall

24
2
40
10
0
27
6 11
13
1 4
113
69
6
6
88
2
78
2
3
73
1 28
3
7
71
3 12
5
1
40
3 30
3
0
Total
852
65 321
38 33
Soutce: Service Regulation~ Department
NELA
NWLA
fv1fv1A
SLA
CEVA
WVA
EMA
CMA
WMA

The Year 2014 provided PHLPosl with additional milestones as il garnered a very

81% or 4 of 5 authorized
positions are filled

the world.

70
156
86
155

1
5
39
4
7

Brgy.
Based

Private
Postal
Stations

0
1
12
0
0
0
0
0
0
13

7 105
2 214
19 200
18 195
3 204
2 175
1 113
0
92
0
76
52 1374

entire country is almost covered by postal outlets numbering

The manpower of the Corporation

and services for mails, logtsucs, payment, and retail services.

As of December 31, 2014, almost one quarter (316) of the post
offices have internet connectivity.

154
24
54
73
68
37
34
43
27
32

MC

Total

38
1

7
67
14
4

6
2

1
4

192
25
61
140
82
41
40
45
28
36

48
I
1

3
I
I
I
I
I
I

240
26
62
143
83
42
41
46
29
37

Source: Network Ilnd Transport Department

PHLPosl now utilizes a modern fleet of vehicles in delivering

mails totaling lo 690 units including motorcycles for express
mail delivery. The Reflecting Program enabled the Corporalion Lo
program funds for the procurement of new vehicles which

has a total of 8,134

individuals, wherein 42.8 percent are letter carriers.

About 81.16 percent of the 7,043 authorized positions
are already filled-up. The Central Office accounted for
14.29 percent of the manpower while the Mega Manila
Area had the most number of employees among postal
areas at 29.09 percent, Permanent employees are
complcmcntod by the additional
service employees.

to 1,374, which include post offices, postal stations, and postal

counters. Each postal ou tlet offers a wide array of products

MV

satisfactory scorecard rating and became visible in the radar of global recognition.

Human Resources

Redistricting the Philippines into nine (9) postal areas, the

Central Office
NELA
NWLA
MMA
SLA
CEVA
WVA
EMA
CMA
WMA

Highlights

2,375 contract

of

l.ttu

( art,.r
1,163
1,122
2,366
191
410
521
945
814
461
SLA
CEVA
701
338
268
WVA
497
257
EMA
542
CMA
163
358
WMA
161
338
TOTAL
8,134
3,482
Source: HJIIIUIrI.Resource lv1.(magement Department
CENTRAL OFFICE
MEGA MANILA
NELA
NWLA

Target
95%
3 days @
95%
7 days @
80%

Results
1day@
100%
2.37 days@
92.50
7 days @
84.5%

7 days @
80%

4.57 days @
80.62

10%

PHP 610

PHP 632

20%

40

52

10%

PHP 438

PHP 531

20%

7 manuals
Quarterly
report of
action{s)
taken on
addressing
COAfinding

7 manuals

10%

279
1,479

326
377

3 days @

Rating
10%
10%
10%

0
1. No. of core p-rocesses
2. Collection efficiency

INOICATOU
PHLPosl boasts of its international network with the
help of its partners especially the postal operators
around the world. It has bilateral agreements with 59
partners for Express Mail Service (EMS) while

100%
r

Source: Corporate Plarming Department

servicing about 192 countries through its teller and

parcel post services. Partnerships with twenty (20)
service providers
services.

were

also forged

for payment

will later on be equipped with global positioning system,

Other partnerships

include that of DHL Express for

destinations and weights not serviceable by EMS and

192 countries for letter and parcel post

MFO 1 DELIVERY SERVICES

1. International Express Post Delivery Performance, in days
_(10%)
2. Domestic Express Post Delivery Performance, in days
(10%)
3. International Non-Express post delivery performance, in
~!Jlnternational
Ordinary Letters)
4. Domestic Non-Express delivery performance, in days
a. Domestic Parcels
b. Domestic Registered Letters
c. Domestic Ordinary letters
5. Profit & loss before tax, including franking credits, in
million pesos
6. Quantity 3- No. of franchised R.Qtaloutlets
MF02 POSTAL PAYMENT SERVICES
Total postal payment services revenue, in million pesos

Bayad Center for bills payment and collection services.

MAIL AWARDS
PHLPosl was recognized during the World Mail
Awards 2014 in Berlin,Germany for People Management
and a finalist in Posl Expo Technology Award 2014 in
Sweden for its eCash Transfer System,

20 countries for remittance services

59 countries for ExpressMail Service

I Philippine Postal Corporation

Annual Report 2014

I8

Payment Services

Retail Services

Payment services contributed almosl15 percent Lototal revenue

generated in 2014 which is slightly lower by 2.2 percentage

Retail Services genera led a revenue of 41.15 million pesos,

which is 1.17 percent of the total revenue and about 116 percent

points compared with the previous year. The Postal ID has the
biggest share of the 529.25 million pesos revenue among the

higher Lhan the previous year. The WV(!IlU(! generated hy LhL<;

business line is mostly from philately.

products under this business line.

Further, PHLPosLaccredited a total of 43 new postal stations in
REPUBLIC OF THE PHILIPPINES

~~I~:l~
i:~:~T;{!'~~t;:~
PHLPOST

erformance
by Business Lines

PHLPosl introduced new innovations

of stamp

Mall Volume Posted by Product, In Million Pieces

us the bread

and buller of the

New
PHLPosLwas able to issue more than 1 million postal D in 2014.
Further, the migration from laminated card-type to
biographic/blomotrics-bascd postal Identification card was
implemented in December 2014.

73.00

Corporation taking tho lion's share' of tho 2014 revenue at 80.17

percent, which L'l8.90porron! higher Ulan tho 2013 figure. Among
the
products
with
the
hige('sL revenues
include
IEMS-M<'rrhumlis<',Domostk: Ordinary Mails, IEMS-DorumenL'l,

Domestic Registered Mails, and International Surface Parcel.

A total of 85.19 million items

Logistics Services

posted in 2014, hie majority

W('f('

(69.8%) of which are from Mega Manila Area followed hy

Southern Luzon Art-a (7.9'Yo) ami Northwest Luzon Area
(5.9%). Domestic letter post still has the most share (85.7%) of

oom.uk

[JcPrtU

COm.uk

letter Post

Oomlule
,.,u:1 Post

Int.rn~.Jonaf
[1(.,.-1$

InttrNClonl1

LetterPos.t

Int.rnatloMi

frMkld

',r:1

Source: Curpuratt: .f:Ilnnning Department

the total mail volume posted while the remaining 14.3 percent
Mall Volume Posted by Postal Area, In Million Pieces

are distributed among other mail services.

WMA

POSTED 85.19 million

Top 3 Mail Services (in million pieces)

0.59
1.02

The first ever

International Parcel = 0.11

CMA

"20ll

The share of logistics and warehousing services to total revenue

increased from 0.25 percent to 1.38 percent in 2014. It generated
about 48.8 million pesos, which is five limes higher than Lhatof
2013 when it was initially offered. Major clients so far are

MMA

Top 3 Mail Services (in million pieces)

59.45

34.5

logistics and Warehousing Revenue (in Millions)

was also introduced in 2014 (etlLuring

the floral artworks

made by the late

President Cory Aquino, Those stamps

are just three of the most celebrated
stamps issued in 2014 catching tho
attention of the general public who
used Lohave no interest in philatelic
items at all.
first personalized

or "Selfie"

featuring photos and snapshots of

almost anyone printed on a genuine
Stamp. The personalized

stamp has been introduced

Other Mail Services (in million pieces)

Historical Mail Volume Posted, In Million Pieces

Domestic Parcel = 0.11

48.81
151.34

145.92

142.15

61.62

Source: Corporate rimming Department

2008

I Philippine Postal Corporation

[oil stamping and 3D embossing

technology first released on January
31.

Philippine

NLA

International Parcel = 0.29

featuring a horse figure printed in gold

Stamp was launched on February 24

6.68
6.22

NWLA

DELIVERED 140.67 million

reflected by this "Year of the Horse

Stamp-Special Issue Souvenir Sheet"

The

CCVA
SLA

lo welcome the Chinese

Year. PHLPosL innovation
is

The country's first ever scented stamp

and election paraphernalia. PHLPosl was able lo establish [our

warehouses, which include the first temperature-controlled
warehouse! in SMED.

WVA
11201.

M;alk

government
agencies where transactions involved the
movement and/or storage of medicines, books, IT equipment,

CMA

Other Mail Services (in million pieces)

Domestic Parcel = 0.05

issuances.

gold-foiled 3D stamp in the country

was launched in 2014 adopting a new

technology

Mail Services
Mail Services remained

2014 while four postal counters were opened in SM Covcrnment

Centers and 17 counters in Robinsons Lingkodl'inoy Centers.

8.12

2013
2009

2010

2011

Source: CorporatePlmming Department

2012

2013

in other

countries and sought after not only by

Philatelic collectors but also by
individuals who find tho concept fun
and appealing.

1
2014

2014
Source: OAPMGjar AdministraHon and Finance

Annual Report 2014

I 10

---....
,,
,
'-

...... --- ....... ( it:

.,

..

,.

..,
'

,,

III ..

...... ...... ......

---

Golden Annlv.rury

Proposed by 51. Louis College,

City of Son Fernando, ~a Union
Issued on January 20

til

\..

st. Leuls College,La Union

_-",,.,.

.... ~

2014 STAMP ISSUANCES

UP Alpha Phi BM.Frotem Ity

7SthF""nding
Anni""rnry
Proposed by UP Alpha Phi Bet. Fraternity
tssued on March 8

l.t Quart.,

San Bartolome 400 y.ar.

Proposod by San Ilartolomo P.~sh
Issued on May 17

MAY

I'tUPINAS

p>1O

4th QuarterToplcal f turing,

Philippi no Festival MIlks
Proposed by PHLPost
I"ued on November 22

National FlmllyWeek
Proposed by PHlPost
Issued on September 26

SEPTEMBER

Co,y Aquino Paintings

Proposod bt PHlPost
Issued on August 1
2nd Qua".rToplc.al,
Aquatic Flow.r
Proposed by PHLPost
Issued on June 27

Canonization of Blessed John Paul II,

81... 0<1 John XXIII5p"d 01So u venl,
She_
Proposed by PHLPo.t
Issued on April 27

PCSD@80
Proposed by Philippine Charity
Sweepstake. Office
Issued on April 28

100 V rs of Scouting
in the Philippine.
Proposed by Boy Scout.
01 the Phlllppin.,
Issued on Augu.1 30

Chi'" JuJtlco CI.udlo T..... nk

25th Death Annl
ProposlX! bt Chlof Ju"'1"" Oaudlo TeehankQQ
Foundi)Hon,lnc.
l.. ulX!on Nowmbe, 27

".ry

NOVEMBER

St, Paul Unl "lty

Dumoguot.ll0VEARS
Propo,ed by St. Paul
University Dumaouete
Issued on December 8
Quezon City
75th Anniversary
Proposed by lGU Quezon City
Issued on October 12

I Philippine Postal Corporation

3rd Quarter Topical: Tourist

Destinations
in the Philippine,
Waterfall."
75th
Founding
Anniversary
Proposed by PHLPost
Issued on September 22

PhlllpplnM Germany Joint Issu.

Proposed by PHlP().t
IssUQdon June 25

C.nt'll Luzon State Unlve,slty

SOy rs
Proposed by CLSU
Issued on April 4

11

Issued on November 19

JULY

JUNE

~;i

Ph lIip pine Post. I

Corporation
Personollzed stamp.
Proposed by PHLPost
I.. uad on F9bruary 24

Chllmbor of Commerce, Inc

Universityof MindanaoSQmp
Pl'opo.ad by UnlvQrslty of Mindanao
I,suod on July 27

Heritage Month f tu,lng

r,.dltlonll
Filipino r""tll.
Proposod by Allpino H.,II.g.,Inc.
I,sued on May 30

M.gan Lynne Voung 2013 Miss

Wo,ld
Proposod by PHLPo.t
1,.ulX! on Fabru.ry 20 14

Filipino-Chinese Gener.1 Ch.mber of

Comme,ce,lnc
(110th Annivers.,y)
Proposed by Filipino-Chinese General

JANUARY

University of San (intos

Col log. of Engln .... 1ng
7 Sth Feu ndl ng An nlv",,,ry
Proposed by Uniw"ity of San carlos
Issued on September 8

Apollna,Io Mablnl150
Proposed by N.tional Hlstodcal Commission of the
Philippines (NCHP)
Issued on July 23

Topical: Philippine
WatchTowers
Proposed by PHLPost
Issued on March 28

NowV , Stlmp. 2014

Vea, 01 the Ho"" Sp"clol
Proposed by PHlPost
I"uod on January 31

FEBRUARY:

NoUonal Stamp Colle<ijng Month

Proposed by PHlPost
Issued on Novomb.r 10

DZRH 75 Years
Proposed by PHLPost, DZRH
Issued on July 15

MamASI'.
Propo,od by Morna SltJl
",uad on May 11

H.iy.n .... mps

Proposod by PHlPost
l"uIXI on NOYQmber8

National TNch_" Month

Proposed btPHLPost
Issued on September 5

191 11 nl c~.to Cent.nnlal

Pl'0po.<ld by 1910sl. nl Cristo
Issued on May 10

2014 Valenttn.'s Stomp

Proposed by PHLPost
Issued on January 27

V.. ,ofthe Go.t201S

Stylized design
Pr()posad by PHLPost
Issued on November 2

KilpltlQiln 65th Founding Anniversary

Proposed by LGUKapatagan,l.anao del Norte
Issued on July 5

Philippines-Vatican
City 2014 Joint
I.. u. (Pop. Francis)
Proposed by PHLPost
Issued on March 21

39 issued stamps including personalized stamps

17 special stamps
22 commemorative stamps
PhP86.712 Million worth of Stamps

Notlonll Antl-Comlptlon Day

~
byOfflct of th. Ombudsman
lUlled on [)Q(tmbor 9

70th Annlwrsaryol
L~Landing
l'rop<l5edby Mo>fac.aiiang
PublicAffai" Dept.
k,ued on October 20

Pillpino. Shell 100 'teon

Propowd by Pilipina. Shell
Issuad on Dec.mOOr 13
ChriJtmas! Pa.ko
St.mps2014
Proposed by PHLPost
Issued on October 30

Annual Report 2014

I 12

orporate Operations
Performance
Mail VolumeDeliveredby Product,in Million Pieces

Mail Services Performance

In 2014, PHLPost sign
the
Controlled-Tempera Lure Warehouse
PhP4 million a year.

the Department
Hea
the
the First
in sMED, giving the Corpora Lion additional revenue of

PHLPosl continuos to improve its services reflected by its

delivery performance. The table below shows the portion of
mails delivered within the standard Lime. Delivery of

9.03

domestic and international express mails particularly marked

good performance at 92 percent and 100 percent respectively.

Domestic

Domestic

----

Express

Letter Post

ParcelPost

0.340.11

Domestic

International

International

Express

Letter Post

International Franked Malls

Parcel

Source: Corporate PI.nnninx Dcpartmeni

PHLPosL partnered with the Department

of Education and the Komisyon ng Wikang
Filipino through a MOA for the Salamat Po
Lctlor WrilingProj(!cl.

C. tnter-reqtonal

II. Registered Mails

A. Within Locality
B. Intra-regional
C. Inter-regional
III. Domestic Express Mails
IV. International Express Mails

Mail VolumeDeliveredby PostalAreaIn Million Pieces

Jl'ltrtOf.. WlC.
<" of "",ill

d~Wf"
lit

I. Ordinary Malls
A. Within Locality
B. intra-reqtonal

1i12013 112014

PMG Josie Dola Cruz and GsIs President

Robert Vergara signing a Memorandum of
Agreement
enabling
the 2,000 NCR
employees to avail tho GSIS services and
benefits.

d.d
(no. .t days)
Sf

SO'll'yce:Sctrvice Regulations

wlt1l1t1

, rcl i .1

1- 2
3
5

82%
84%
78%

1- 2

83%
81%
80%

4
6

92%

100%

Dqnl'l't/'llctnt

In 2014, PH LPost delivered a total of 140.67 million mails all

over the country. Half (50.05%) of the total mail items are
delivered to Mega Manila Area followed by Southern Luzon

Area (13.80%) and Central and Eastern Visayas Area (9.03%).

~~70'41

the country are domestic letters while the remaining

percent are composed of other mail services.

NElA

By further expanding its partnerships in

malls and establishments,
PHCPosl
opened its 12th posta I counter
in
Robinsons Place Malolos,

Almost all (90.57%) of the total 140.67 million mail items in

Chairman Sari no gucsUng in Aq uino and

Abunda Tonight promo ling the Cory
Aquino Scented Stamps and other
products

9.43

Source: Corporate Planning Deparimeni

HistoricalMall VolumeDelivered,In Million Pieces

Partner's Night
is an event conducted lo
recogni:l'R the top 100
clients of PHLPosl. It was
attended by key officers by
various corpora Lions both
from public and private
sector.
2008

2009

2010

2011

2012

2013

2014

Source: Corporate Planning Department

Annual Report 2014

I 14

c ......

inancial Performance
2014
(501.67 M)

2010
(PhP266M)

till' ~

2013
3.237,527,282
2,823.716.441

Revenue
Operating expenses
tnccme from Operations
Other Income
Finance Cost
Profit before Income Tax
Provision for Income Tax
Ptofit before Subsidy
Subsidy Incomefrom Notional
Governmenl
Subsidy Expense

Historical Net Tncome

2013
(PhP588.96 M)

'''''1"1

For (ulendar Years 2013and 2014

Particulars

413,810,840

(74,771.423)
(5U56.013)
280,568,755
280,568,754.59
657.911.026.37
349,519,244.67
588,960,536.29

Ne'tlncome

Assets

16,871,254,633
15,326,667,181
633,787,338

15,960,454,519
910,800,113.64
16,871,254,633

t...

(I(Hvi'hu.
Eft.,c, of exchange rate changes on
cash and cosh equivalents
Effect of net adjustments
Net In"tHIS" on Cush anll CoSh
E(IUlvolents
Beginning ((Ish 8(IIull(c

Ma II Sa-vices
Logistic Services
Payment Services

8,124,356
19,036,704

Retail Services

54,056,768
Total
3,237,527,143
Source: 0/\ PMG fo'r /\dmini,tratil)n alld Fi1ll1rlCe

8.90

529,250,604

14.99

-4.90

0.25

48,808,969
41,150,953

1.38

500.00

1.17
2.29
100

116.00
49.65
9.08

80,897,621
3,531,377,143

Endlna Cash Balan(e

services. On the other hand,

tt'
2014
(5,055.879.508)

107,166.120

73.752.472

(1.166.864)
132,107,086
5,096,280,819

7,657,960
(616,673,983)
(5,738,648,003)

2,425,946,834,95
7,462,227,653.48

7.462,227,653
1,723,579,649

13,339,4S0,908
18,395,330,416

Mails
80.17%

Source: OAPMGfor Administration and Finance

PHLPosL has

contracting
equipment

for various supplies and services, vehicles, and

and software. The total contract price amounts

more

than

IT
to

project

costing

more

than

PhP7,OOO,OOO
in 2014 is part of the rcbrandlng
program aiming to improve the Corporate image
Lingayen Post Office

PhP300million, which is [ust 90.8 percent of the total approved bidding

cost, giving the Corporation a total savings of PhP30 million.

the operating

expenses

also renovated

hundred post offices and other postal facilities

giving the Corporation
a new face. This

continuing

M.il
M.dli..

Hrblid

D.lirery
YehidesJ

PHP
PHP19.89
6.6?% 99,31,43,91%

account [or the higgesL share in the total operating expenses at almosl59
and other operating

6,116,584,796
4,516,675,273
10,633,260,069

Administrative Performance

expenses grew by 8.04 percent with cost of goods sold having the
higgesl percent increase at almost 265 percent, Personal services still
percent while maintenance
percent share.

5,484,576,213
632,OCR,583

Source: OAPMCf(l1" Administration aiui J:.'innncl:

Revenues by Postal Area

Others
2,29%

Postal

5,764,714,761
4,868,545,308

The Bids and Awards Committee completed 31 procurement projects in

2014 through public bidding, negotiated procurement, and direct

The Corporation recorded an increase of 9.08 percent in its total

operating revenue in 2014 with growth coming [rom all the business
lines except payment

80.17

17.19
0.59
1.67
100

Other Income

Percent Change

Retail
1.17%

10,633,260,069

2013
21,333,202,557
16,320,695,840
5,012.506,717

(nsh outflow, from finnndno

Source: OAPMC for Administratioti ami finance

% Share

Revenue by Business Line

2014

12,794,079,479
4,077,175,153

Cosh flow used in operating activities

Net (ash used in/provldecl by
Operating activities

/()rjnc.')mt'll:l)(,

2014
2,831,268,996

(90,059,895)
(43,182.191)
353.985.028
106,195.508
247,789,520
623,953,988
370,071,155
501,672,353

Logistics
1.3g%

2013

H"",
a'Uw
CK " .. I
For Celendnr Vears 2013 ond 2014
Particulars
Cash flow from operating nettvttle s

sttlrft:dto put pn)\'1's1()1l

2013
2,599,268,996
556,541,120

480,612,464

2013and 2014

To"tal Asse"ts
Current Linhllitte s
Noncurrent liabilities
To"tal Liabilities
To"tal Equity
To"tal Liabilities and Eauity

Business Line

Revenue-Expenditures Analysis

3,050,764.679

t
For (alendarYears
ParticulaN
Current Assets
Noncurrent

Revenue
% Share
80.3

2014
3,531,377,143

lake 24

Net Income hy Postal Area

Like in recent years, the Corporation registered a positive financial

bottom-line figure in 2014. It realized a net income of PhP501.67 million,
which is lower than the 2013 figure. It must be noted that PHLPost

Batangas City Post Office

started lo put provision for income lax in 2014 amounting lo PhPI06.20

million.

Source: Bid and Awnrds Committee

Revenues and Expenses in Millions (2009.2014)

_

Among postal areas, the biggest contributors in terrns of revenue and

expenses are Mega Manila, Northwest Luzon, and Southern Luzon. The
combined revenue of these postal areas account for 62 percent of the
total corporate revenue and have spent 37 percent of the total operating
cxpen'les in 2014.

PS

OrHER EXPENSfS

-+-REVENUE

9,531
3,205

:).191

3/4~

3,30,4

3.Z,8 __

iij i I I
6001,275

7.009

l010

lO\1

ZOIl

7321,258

JOB

2.014

PHLPosl also earn" from renting ouL properties and disposing of its
assets. In 2014, almost PhP25 million were collected from these
activities which is 61 percent higher than the revenue collected from the
same activities in 2013.
Administrative

Activities

2013 Revenue

Rent Income
Gain from Disposal of Assets

Sl)urce: O/\PMG for /\dministration arId Firurnce

15

I Philippine Postal Corporation

Total
Source: OAPMGfor Administration and Finance

15,336,591,69
225,557,67
15,562,149.36

2014 Revenue
23,940,838,00
1,276,294,25
25,217,132.25

Annual Report 2014

16

o
c{J

____
I)
'''\

)
(/

Northwest
Luzon

Nor~heast
Luzon
Dir. Federico D. Frayna

4Covers

9 provinces - Apayao, Aurora, Cagayan,

lfugao,

lsabala,

Kalinga,

Nueva

Ecija, Nueva

f;lMega

anila

Dir. Joel L. Zamudio

GCovers 11 provinces - Abra, Bataan, Bcnguct, Ilocos

olcovers the National gpital

Region and 5 other

Vizcaya, Quirino with total population of 5,874,492

Norte, Ilocos Sur, La Union, Mountain Province,

Pampanga, Pangasinan, Tarlac, and Zambalcs with

provinces -Batanos, Bulacan, Cavito, Palawan and

Ri:.t,alwith total population of 21,366,883 as of Census

as of Census 2010;

total population of 10,916,610 as of Census 2010;

2010;

4,Covers about 47,181 sq.km, of land area with 180

delivery boats and 1911eller carriers;

4. With

19 units of serviceable delivery vehicles;

4,Postcd a total of 1,716,4HOmails, a big majority

(71.06(70) of which are domestic letter post:
4Delivered

a total of 4,717,139 mails, most (85.40'Yo)

of which are domestic letter post;

4. Majority

(51%) of total revenue comes from mail

services, followed by other services (28.0%) and
retail services (20.0%).

4Ranked

3rd among all areas in Lerms of delivered

unaddressed
4Ranked

mail;

4th among all areas in terms of posted

domes Lieparcel post.

4.Cov~rs about 32,4H2sq.km. of land area with 533

delivery beals and 521leLLercarriers;
With 53 units of serviceable delivery vehicles;

4Post~d a total of 4,9H6,739mails, majority (62.28%)

of which are domestic letter post;

"'Cov~rs about 23,432 sq.km. of land area with 1,181

delivery beats and 1,122 letter carriers;
4With 93 units of serviceable delivery vehicles;

-4lPosLed (:I LOLulo( 59,445,678 mails, almost (:111(89.87%)

are domestic letter post;

.d(Oelivered a total of 10,487,453 mails, most (83.84%)

of which are domestic letter post;

40elivered
a total of 70A07,875 mails,
(92.94 %) are domestic Idler post:

4A big majority (66.7%) of total revenue comes from

mail services, followed by retail services (15.7'70) and

4MosL (88.7'Yo) of total revenue comes from mail

services, followed by retail services (6.1 'Yo) and postal

postal payment services (8.7%);

4Rankcd

2nd among all areas in terms of the posted

international express mails;

4Ranked 2nd among all areas in terms of the posted
international letter post:

almost

all

payment services (3.1'Yo);

<fRanked 1st among all posted mail product'>except for

fax;

POSTA
AREA
HIGHLIGHT

4Ranked Ist amon8 all areas in Lerro.'>

of the all delivered
mail products except for international express mails

and unaddressed mails.

.ciRanked 2nd among all areas in terms of the posted
franked mails;
"Ranked

17

I Philippine Postal Corporation

1st among all areas in terms of the delivered

international express.

Annual Report 2014

and Easter.,
Visayas
Dir. Mario Lanuza

<iCovers

1~ provinces

Norte,

Camarines

Catanduanes,

Laguna,

Marinduquo, Masbato, Oriental Mindoro, Occidental

Midoro, Quezon, Romblon and Sorsogon with total

4. Covers

R provinces - Biliran, Bohol, Cobu, Eastern

Mindanao

isayas
Dir. Fabiolita P. Ferraris

Dir. Raul Q. Buensalida

- Albay, Batangas, Camarincs

Sur,

.J. Covers

8 provinces

Aklan,

Iloilo, Negros

Antique,

Capiz,

OCCidental, Negros

Cuimaras,

Oriental, Siquiior with total population of 8,480,170

Maguindanao,

2010;

as of Census 2010;

Sarangani, South Cotabato. Sultan Kudarat, Sungao

del Sur with total population of 10,084,071 as of

4. Covers

about 33,414 sq.km, of land area with 371

delivery beats and 338 letter carriers;

4. Covers

about 26,517 sq.km. of land area with 270

4Posled a total of 6,684,070 mails, most (78.17%) of which

are domestic letter post;

With 27 units of serviceable delivery vehicles;

~ WiLh 34 units of serviceable delivery vehicles;

Posted a total of 4,162,291mails, most (87.78%) of

which are domestic letter post;

4. Posted

4.A hig majority

(71.6%) of total revenue comes from mail

services, followed by retail services (11.0%) and other
services (10.2%);

a total of 12,699,578 mails, most (87.49%)

of which arc domestic letter post,

mail services, followed by postal payment services

(15.4%) and other services (9.1%);

letter and parcel post.

I Philippine Postal Corporation

Davao

Oriental,

Davao Occidental, North Cotabato,

Census 2010;

and

posted

about 58,309 sq.km. of land area with 327

delivery beats and 257 letter carriers;

4- With

30 units of serviceable delivery vehicles;

a total of 7,992,564 mail", almost all

(94.47%) of which are domestic letter post;

a total of 2,391,764 mails, most (80.92%) of

which are domestic letter post,

~ Delivered

. Greatest

amount

(49.1%) of total revenue comes

from mail services, followed by postal payment

services (2R.R%) and other services (13.0%);

4. Ranked

4Lh amon):,;all areas in terms of the posted

a total of 6,2~l,8R3 mails, almost

all

(90.62%) are domestic letter post

~A hi):';majority (61.3%) of total revenue comes from
mail services, followed by postal payment services
(13.9'70) and retail services (12.9'70);

franked mail.

4Ranked 2nd among all areas in terms of posted domestic

19

4. Delivered

Ranked 3rd among all areas in terms of posted

parcels,

Sur,

4. Posted

majority (70.8%) of total revenue comes from

domestic letter posl;

international

a total of ~,052,440 mails, a big majority

4. Delivered

4. A big

which arc domestic lcucr post:

and

del

(74.34%) of which are domestic letter post:

-d!.Delivered a total of 19,537,111 mails, most (89.05%) of

letter

Davao

4. Covers

4With 42 units of serviceable delivery vehicles;

posted

Norte,

delivery beats and 268 teller carriers;

480 delivery beats by 461 letter carriers;

express,

'" Covers 11 provinces -Compostcla Valley, Davao del

Samar, Leyte, Northern Samar, Samar, Southern

Lcyto with total population of 9,523,770 as of Census

population of 14,205,014 as of Census 2010;

4-Covers about 44,853 sq.km, of land area serviced with

Dir. Bemardito V. Gonzales

<I Ranked

3rd among all areas in terms of delivered

domestic express mail.

4. Ranked

2nd amon):,; all areas in terms of the

delivered international express mail.

Annual Report 2014

I 20

Directory
Central Office
Departments

este~n

Central
Mindanao

Mindanao

Area

rea

Dir. Nimia S. Acebes

. Carlo Reynaldo S. Argana

Covers 9 provinces - Agusan del Norte, Agusan del

Sur, Bukidnon, Camlguin, Dinagat Islands, Lanao del

Covers 7 provinces - Basilan, Misamis Occidental,

Sulu, Tawi-tawl, Zamboanga del Norte, Zamboanga

Norte, Lanao del Sur, Misarnis Oriental, Surigao dol

del Sur, Zamboanga-Sibugay with total population

of 5,353,157 as of Census 2010;

Norte with total population of 6,530,946 as of Census

2010;
Covers about 48,481 sq.km. of land area with 159

Covers about 30,165 sq.km, of land area wiLh 170

delivery beats and 161 letter carriers;

delivery boats and 1631<!Uercarriers;

With 31 units of serviceable delivery vehicles;
With 23 units of serviceable delivery vehicles;
Posted a total of 2,161,553 mails, a big majority (78.64%)

Posted a total of 589,622 mails, most (80.48%) of

which are domestic letter post;

Office of the Board

of Directors
(02) 527-0152
(02) 527-0153
(02) 527-0157
(02) 528-1602
(02) 528-1603
Internal Audit Department
(02) 527-5870
(02) 527-0071
Office of the Postmaster
General and CEO
(02) 527-8327 to 30
(02) 527-8334
Legal Department
(02) 527-0051
(02) 527-0125
(02) 527-9608
Corporate Planning
Department
(02) 527-9615
corplan@phllpost.gov.ph

of which are domestic letter post;

Delivered a total of 3,203,302 mails, most (83.37%) of
Delivered a LoLalof 5,568,255 mails, most (88.36%) of
which are domestic letter post;
A big majority (66.3%) of total revenue comes from mail
services, followed. by retail services (15.0%) and other
services (10.5%)i
Ranked 6Lhamong all areas in terms of posted franked

mail.

21

I Philippine Postal Corporation

which arc domestic letter post:

Creates; amount (49.3%) of total revenue comes from

mail services, followed by retail services (18.1 %) and
logisucs sorvicos (14.8%);
Ranked Sth among all areas in terms of delivered
domestic express.

Human Resource
Management Department
(02) 527-0104
(02) 527-1018
(02) 527-0061
(02) 527-0050
(02) 527-5871
Management Information
System
(02) 527-9604 to 05

Network and Transport

Department
(02) 854-1641

Office of the APMG for

Administration and Finance
(02) 527-3663
(02) 527-0032
apmg.adfin@philpost.gov.ph
Accounting Department
(02) 527-9611

Express Mail Exchange

Department
(02) 854-0086
(02) 854-0888

Fiscal Management
Department
(02) 527-5868
fmd.apmgadfin@philpost.gov.ph

Airmail Exchange
Department
(02) 854-4670
(02) 854-9825

Logistics and Property

Management Department
(02) 527-9606

Surface Mail Exchange

Department
(02) 527-8705
(02) 525-7130

General Services Department

(02) 527-0143

Northeast Luzon Area

Office of the Area Director
(078) 844-1363
federico.frayna@phlpost.gov.
ph

Office ofthe APMG

for Marketing
(02) 527-0091
Business Lines Department
(02) 527-0059
(02) 524-8771

Northwest Luzon Area

Office of the Area Director
(072) 700-3660
joel.zamudio@phlpost.gov.ph

Corporate
Communications Division
(02) 527-0074
Office of the APMG
for Operations
(02) 527-960 I

Postal Area Offices

Service Regulations Departme

(01) 527-0076

Southern luzon Area

Office of the Area Director
(02) 520-6009
mario.lanuza@phlpost.gov.ph
Central and Eastern Visayas
Area
Office of the Area Director
(032) 344-8242
rau I.buensalida@phlpost.gov.ph
Western Visayas Area
Office of the Area Director
(033) 509-8360
fabiolita.ferraris@phlpost.gov.ph
Eastern Mindanao Area
Office of the Area Director
(082) 224-2962
bernardlto.gonzales@phlpost.go
v.ph
Central Mindanao Area
Office of the Area Director
(088) 856-6669
nimia.acebes@phlpost.gov.ph
Western MlndanaoArea
Office of the Area Director
(062) 9910581
carloreynaldo.argana@phlpost.g
ov.ph

;-eIIL,-,7, ~
Philippine Postal Corporation
Annual Report 2014
854-9825,854-4670,854-1641
phlpost.gov.ph