International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/072/011
1

of

10th November 2000

SURVEILLANCE AUDIT REPORT

COMPANY:

Agrasen Engineering Industries Ltd.

AUDITED

G-516 to 518, Road no.9, V.K.I. Area, Jaipur- 302 013. Rajasthan, India.

SITE(S):
STANDARD:

ISO 9002:1994

CLIENT:

As Above
SCOPE OF AUDIT

/ CAPABILITY:

Scope:- Manufacture Marketing & Supply of Bearing Components.

ANZSIC:- C 2869

Report By N. Bhattacharya......................Signature.................................................Date 25/11/2000......

FORM 05 AUDREP 1
ISSUE 1 REV
3

Report No

International Standards Certifications Pty. Ltd.

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

Clause
ISO
9001 & 2

Clause Title

Clause
Status
*

4.1

Management Responsibility

4.2

Quality System

4.3

Contract Review

4.4

Design Control

4.5

Document & Data Control

4.6

Purchasing

4.7

Control of Customer Supplied Product

4.8

Product Identification & Traceability

4.9

Process Control

4.10

Inspection & Testing

4.11

Control of Insp., Measuring & Test Equip.

4.12

Inspection & Test Status

4.13

Control of Non-Conforming Product

4.14

Corrective & Preventive Action

4.15

Handl., Storage, Packag., Pres.. & Delivery

4.16

Control of Quality Records

4.17

Internal Quality Audits

4.18

Training

4.19

Servicing

4.20

Statistical Techniques

* Clause Status:

= Satisfactory,

Mi

Mi

Mi

Ma = Major,

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of

10th November 2000

CAR / NCR #. & Status

Not applicable
Car no.00/04 raised.

Car no.00/05 raised

Car no.00/06 raised

Mi = Minor,

N/A = Not audited fully

Comments
It was verified that all previous CARs raised were closed within the agreed time frame. The dates on which these CARs
were closed by the client has been noted on the individual CAR. During this surveillance audit, 3 additional CARs have
been identified. Corrective actions and target dates for completion have been provided by the client. No abnormal use of
the ISC logo was noticed. Also Customer complaints register was being maintained and corrective/preventive actions
were found to have been taken.

FORM 05 AUDREP 1
ISSUE 1 REV
3

International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/072/011
3

of

10th November 2000

SUMMARY OF AUDIT
An audit of the Agrasen Engineering Industries Ltd., - Jaipur, Quality System was conducted on the
above date by International Standards Certifications in accordance with the requirements outlined in
ISO Standard 10011.1 and Standards Australia publication QS5. The purpose of the audit was to verify
compliance of the implemented system to the requirements of the company quality manual, associated
procedures and ISO 9002:1994.
NONCONFORMANCES IDENTIFIED
The system Audit Plan and the Audit Attendance Register identifying those present during the entry and
exit meetings are provided as attachments.
The Management has appreciated the improvements identified during the audit. The auditors observed
that of 3 CARs were raised in this audit. Corrective action for the balance CARs and their completion
dates have been provided . The details of CARs raised are as follows:
4.5 Document & Data Control
The system does not ensure that:
All documents are properly reviewed for their correctness and appropriateness before their approval
and issue.
Viz. Issue no.2 of the Quality Manual does not include policy statement on ISO clause no 4.10
similarly section 4.2 page 20 of Quality Manual indicate 4.4 applicable and no indication on
applicability of 4.12, 4.14 and 4.17
4.11 Control of Inspection, Measuring and Test Equipment
The system does not ensure that:
a) Correct location is given against each dial gauge in use.
(viz. All dial gauge shown being used in production where as 3 were found used by Inspection)
b) Procedure on calibration given in the Quality Manual does not include any statement how the
requirement of clause no 4.11.f. is mat.
4.14 Corrective & Preventive Action
The system does not ensure that :
Edition 2 Rev 0 of the corrective and preventive action procedure indicate corrective and preventive
action against product non conformity, while found in other than subcontractor supplied product.

OPPORTUNITIES FOR IMPROVEMENT

FORM 05 AUDREP 1
ISSUE 1 REV
3

International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/072/011
4

of

10th November 2000

The Auditor Observed that Corrective actions were immediately initiated. Corrective action completion
dates have been provided for all the CARs.
CONCLUSION
The basics of the system were found to have been maintained. Immediate future efforts will be required
in coming months to improve the system further. The auditor observed that since no major nonconformity has been identified in this surveillance audit. The certification continues until next
surveillance audit.

N. Bhattacharya- Lead Auditor

International Standards Certifications

FORM 05 AUDREP 1
ISSUE 1 REV
3