PROJECTTITLE:

P.L.A.N.forExecutingObjectives
TEAMMEMBERS:
Kim,Nikki,Mike,Rob,Sarah

PURPOSE:
DevelopanImplementationPlanforstrategicrecommendationsdesignedtoassistCSHinimprovingfinancialand
competitivepositioningin2016andbeyond.

GOAL1:BestinField:
CHSstrainingsreflectbestpracticesinandragogy(adultlearning)bybeinginteractive,drawingonthe
experienceandknowledgeofparticipants,givingpeopletheopportunitytopracticeandproblemsolveetc.

OBJECTIVES
ACTIONSTEPS
LEADER
NEEDS(RESOURCES)
TIMELINE
a.Launchnewcourses
Reviewcurrent DirectorofTraining
Technology
CompletebyJanuary,
insidetheLearning
courses
Center
Staffing(i.e.
2016
ManagementSystem
available
NewCourse
(LMS)
industrywide
Development
Conductsurvey
Team)
todetermine
Budget
demandfor
newcourses
Developnew
coursecontent
Marketnew
courses

b.CSHTrainingCenter
Developa
DirectorofTraining
Advocacy
Completeby
staffeachreceive20
professional
Center
Budget
December,2015
hrs.eachyearof
development
professional
plan/proposal
developmentfocused
demonstrating
ontrainingbest
ROI
practices

GOAL2:HighVisibility:
EveryonecomingintoorcurrentlyworkinginsupportivehousinghasheardoftheCHSTrainingCenter

OBJECTIVES
ACTIONSTEPS
LEADER
NEEDS(RESOURCES)
TIMELINE
a.Reachoutto10new
Conducta
AssociateDirectorof
Advocacy
Completeby
largecommunities
studyto
TrainingCenter
Budget
September,2015
withtargeted
identify
advertisements
potentialnew
community
markets
Developa
marketingplan

b.Releaseandwidely
Createateam
AssociateDirectorof
Advocacy
Completeby
disseminate3new
thatwilldesign TrainingCenter
Budget
November,2015
brochuresor
anddevelop3
marketingproducts
newmarketing
tools
Developnew
marketingtools

GOAL3:PositiveEvaluations:
EvaluationsreflectthatparticipantshavepositivereactionstoTrainingCenterofferings,learn
somethingateachone,experiencebehaviorchanges,andseebetteroutcomesfortheirprograms.

OBJECTIVES
ACTIONSTEPS
LEADER
NEEDS(RESOURCES)
TIMELINE
a.Deployanddevelop
Researchthe
TeamLeader
Advocacy
CompletebyJuly,2015
newevaluationforms
Kirkpatrick
Budget
thatcaptureDon
Modelof
Staffing
Kirkpatricksfour
evaluation
criteria(reaction,
Collectsample
learning,behavior,
evaluation
results).
forms

 Draftandrevise
newevaluation
form

GOAL4:EstablishedCoreCompetencies:
TheTrainingCenterhasasetofdefinedskillsthatarenecessaryforstafftoachieve
excellenceinworkinginsupportivehousing,andhasrolledoutofitsDimensionsofQualitycertificationprocess.

OBJECTIVES
ACTIONSTEPS
LEADER
NEEDS(RESOURCES)
TIMELINE
a.Rolloutnew
Research
DirectorofTraining
Advocacy
CompletebyAugust,
DimensionsofQuality
Dimensionsof
Center
Budget
2015
certificationprocess
Quality
Staffing
certification
Technology
process
Establishan
Executive
Committee
responsiblefor
certification
process
Providetraining
forkeyteam
members
Provideastaff
orientationon
certification
process
Establish
subcommittee
sresponsible
forcomponents

ofcertification
process

GOAL5:FinancialStability:
TheTrainingCenterisfinanciallysustainableandintheblack,withadiversesetoffundingsources.

OBJECTIVES
ACTIONSTEPS
LEADER
NEEDS(RESOURCES)
TIMELINE
a.Devote4hrs.ofthe
Revisejob
AssociateDirectorof
Advocacy
BeginImmediately,
AssociateDirectorof
descriptionto
TrainingCenter
EffectiveJuly,2015
theTrainingCenters
includefunding
generaltimeamonth
source
solelytolocatingnew
development
fundingsources
task
b.Hireaninterntohelp
Provide
DirectorofTraining
Advocacy
CompletebyOctober,
withfund
rationalefor
Center
Budget
2015
development
newintern
c.Schedulearetreat
Forma
DirectorofTraining
Advocacy
Completeby
withCSHfund
planning
Center
Budget
September,2015
developmentstaffto
committeefor
Staffing
helpidentifyand
retreat
developnewfunding
Develop
possibilities
agenda