JMG Consultancy Inc.

2F St. Augustine Bldg., Brgy. Pinagbarilan,

Dona Remedios Trinidad Highway,
Baliuag, Bulacan
Telephone : (044) 896-2739
0977-831-5032

Business Continuity Plan

2016

Table of Contents
I.

II.
III.

Introduction.3
Purpose..3
Definition of Disaster3
Plan Priorities3
BCP Scope....3
Business Continuity Team4
Program Administration.5
Phase I: Disaster Occurrence.5
Before and After Disaster Occurrence .5
Power Shortage5
Emergency Hotlines.6
Phase II: Personnel Notification.6
Phase III: Recovery and Damage Assessment...7
Damage Assessment ..7
Vital Records Backup...7
Manage Work Backlog Reduction.7
Work Backlog Table.8

I.

Introduction

JMG increasingly depends on computer-supported information processing and

telecommunications.
The
increasing
dependency
on
computers
and
telecommunications for operational support poses the risk that a lengthy loss of these
capabilities could seriously affect the overall performance of the company.
Purpose
The Plan identifies the critical functions of JMG and the resources required to
support them. The Plan provides guidelines for ensuring that needed personnel and
resources are available for both disaster preparation and response and that the proper
steps will be carried out to permit the timely restoration of services.
It is designed to reduce the risk to an acceptable level by ensuring that the
business activities of JMG are continuos despite of hindrances beyond human control.
This can include short or long-term disasters or other disruptions, such as fires, floods,
earthquakes, explosions, terrorism, tornadoes, extended power interruptions, hazardous
chemical spills, and other natural or man-made disasters.
Definition of Disaster
A DISASTER is defined as any event that renders a business facility inoperable or
unusable so that it interferes with the organizations ability to deliver essential business
services.
The priorities in a disaster situation are to:
1. Ensure the safety of employees and visitors in the office buildings.
2. Mitigate threats or limit the damage that threats can cause. (Responsibility of the
ERT)
3. Have advanced preparations to ensure that critical business functions can
continue.
4. Have documented plans and procedures to ensure the quick, effective execution
of recovery strategies for critical business functions.
5. Where advanced notice has been provided by weather forecasts or other to
ensure status information can be transferred to the customer so that the
customer has current information on work status

BCP Scope
In any circumstance that may cause interruption of our business operation,
employees and the management should always refer to this Business Continuity Plan.
3

JMG has the prerogative to modify it based on what are the circumstances it shall be
applied.

II.

BUSINESS CONTINUITY TEAM

TEAM
Emergency
Response Team

MEMBERS
-Joana Rivera (TL)
-Valwen Lorien Larin
-Angie Guibao

Human Resources
Dept.

-Janette Galvez (TL)

-Sarah Jane de
Guzman
-Noemi Mendoza

Recovery and
Assessment

-Josephine
Guitierrez (TL)
-Brent Trinidad
-Neliza Rayo

DUTIES
To check the
workplace ahead of
time, due to an
assumption of an
upcoming disaster.
To notify the HRD
and the
management about
the conditions to be
considered and what
are the applicable
remedies based on
the BCP.
To administer the
activation of the
BCP.
After being notified by
the Emergency
Respondence Team,
HRD will dissiminate
the information to all
of the employees,
hence the activation
of the BCP.
To administer the
activation of the BCP.
To assess the
damage caused by
the disaster.
To administer tasks,
but not limited to
those cited in the
BCP, for the purpose
of recovery of vital

Contact Nos.
-+639176515282
-+639365050427
-+639

-+639435280592
-+639057374001
-+639

-+639
-+639055869475
-+639203975400

records.
To communicate with
the companys clients
and customers about
the incidence and to
follow up any kind of
transaction with them
that was left hanging
due to the disaster.

III.

Program Administration

JMG aims to provide continuous relevant service to its clients by implementing a

versatile continuity program that gives solution to emergency situations that may cause
interruption to regular business operation.

Phase I: Disaster Occurence

Before Disaster Occurence
TASKS:
1. Any employee who has obtained a trusted information of a coming typhoon,
earthquake, a scheduled blackout, etc. or any disaster has the responsibility to
inform the team leader for Emergency Response team.
2. Emergency Respondence Team informs the members of the Human Resources
Dept. and notifies the senior management if they have not been informed.
3. Depending upon the time of the disaster, personnel are instructed what to do (i.e.
stay at home and wait to be notified again, etc.) by the HRD.

After Disaster Occurrence

1. Quickly assess the situation to determine whether to immediately evacuate the
building or not, depending upon the nature of the disaster, the extent of damage, and
the potential for additional danger.
2. Quickly assess whether any personnel in your surrounding area are injured and need
medical attention. If you are able to assist them without causing further injury to
them or without putting yourself in further danger, then provide what assistance you
can and also call for help. If further danger is imminent, then immediately evacuate
the building.
3. If appropriate, evacuate the building in accordance with your buildings emergency
evacuation procedures. Use the nearest stairwells. Do not use elevators.

4. Check in with your team leader for roll call. This is important to ensure that all
employees are accounted for.

Power Shortage
5

In cases of power shortage or interruption, the management looked into it that

power generators are provided and maintained for the workplace to sustain operation
despite the occurrence of such circumstance.
TASKS:
1. Emergency Response Team is the one responsible to take action immediately
in cases of power shortage or interruption by operating the power generators
of the designated work place. It is also required for them to communicate the
matter with the building administration.
2. Then the Emergency Response Team will notify the management and the
HRD whether the workplace can sustain regular business activities despite
the circumstance.
3. And the HRD will then notify every employee whether they will be obligated to
work from home, or they can come at the workplace and continue the regular
business operations.

Emergency Hotlines
Herein provided is a table of emergency hotlines that must be posted in the workplace for easy
access:

Police Station Fire Station Technical Support Internet Service Provider Building Administration -

(044) 766-2328
(044) 766 3230
+63932-8570-3446

Phase II: Personnel Notification

The task of maintaining constant communication between the employees and the
management are lodged with the Human Resources Department whether by email,
phone call, or SMS.
Herein provided is the contact information of every personnel:
Name
Josephine
Guittierez
Brent
Trinidad
Katrina

Email

Contact
No.
+639

Brent.Trinidad@goodm +63905586
an.com
9475
Katrina.Ramos@gmail.c +63917926
6

Ramos
Noemi
Mendoza
Neliza
Rayo
Angie
Guibao
Joana
Rivera
Janette
Galvez
Sarah
Jane
de
Guzman
Kimberly
Flores

om

6495
+639

NelizaMarie.Rayo@goo
man.com

+63920397
5400
+639

Joana.Rivera@goodma
n.com
anet.jmgconsultancy@g
mail.com
kuteannie3@gmail.com

+63917651
5282
+63943528
0592
+63905737
4001

Kimberly.Flores@good
man.com

+63942458
9175

Ralph
Ralphg.omana@gmail.c
Omana
om
Ma.
Fauline.DeLeon@good
Fauline de man.com
Leon
Valwen
valwenlorienlarin@gmai
Lorien
l.com
Larin

+63916175
2099
+63926260
1360
+63936505
0427

Phase III: Recovery and Damage Assessment

Damage Assessment
Thorough and detailed documentation of damage is critical for the claims and
reimbursement process. The use of photography and videography and when
appropriate, sketches will aid in the documentation process. In situations where a
national state of emergency has been declared, proper documentation is crucial for
reimbursement. In such situations Recovery and Damage Assessment Team is
responsible for tracking and collecting expense receipts. Photographs should be taken
and recorded for each building and room. Photographs will be taken from several
distances to properly document the scene.

Vital Records Backup

All vital records that would be affected by a facility disruption are
maintained and controlled by the Recovery and Damage Assessment Team.
Some of these files are periodically backed up and stored at Macroview DMF, an
IT solutions consultancy program, as part of normal operations.
These records should also be available for transfer to the customer should operations
be unable to be continued by JMG. The records should provide enough
information so that the customer can undertake the works themselves
Manage Work Backlog Reduction
TASKS:
1. Determine priorities for work backlogs to ensure the most important backlogged tasks
are resolved first.
2. Set an overtime schedule, if required, based on staff and system availability.
3. Set backlog priorities, establish a backlog status reports if necessary, and communicate
this to the management.
4. Report the backlog status to the management on a regular basis.
5. If backlogs appear to be very large or will take a significant time to recover, determine if
temporaries could be used for certain tasks to help eliminate the backlogs. If justified,
arrange for temporaries to come in.
Herein provided is the sample format of table of work backlogs that shall be coordinated to the
clients to assure them that business operations are continuos despite a disaster:
ITEM

STATUS

TARGET DATE

PERSON IN
CHARGE

INFORM
CUSTOMER
OF ACTIVITY