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  • Document 1353727 - Update Table For Escalation Event

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    EAWE: Notification and Escalation (NEM) Event Status failure; Could not create a worklist entry for XXX (18081,1037) EOAW_CORE.WorklistManager (Doc ID 1353727.1)

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    Document 1353727 - Update Table for Escalation Event

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    EAWE: Notification and Escalation (NEM) Event Status failure; Could not create a worklist entry for XXX (18081,1037) EOAW_CORE.WorklistManager (Doc ID 1353727.1)

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    Document 1353727 - Update Table For Escalation Event

    Hochgeladen von

    sairam
    EAWE: Notification and Escalation (NEM) Event Status failure; Could not create a worklist entry for XXX (18081,1037) EOAW_CORE.WorklistManager (Doc ID 1353727.1)

    Copyright:

    © All Rights Reserved
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    von 2

    EAWE:NotificationandEscalation(NEM)EventStatusfailureCouldnotcreateaworklistentry

    forXXX(18081,1037)EOAW_CORE.WorklistManager(DocID1353727.1)
    InthisDocument
    Symptoms
    Cause
    Solution
    References

    APPLIESTO:
    PeopleSoftEnterprisePTPeopleToolsVersion8.49to8.51[Release8.4]
    Informationinthisdocumentappliestoanyplatform.

    SYMPTOMS
    ThefirsttimetheNotificationandEscalationPsJobisrun(NEW_MAIN)theEscalationworklistnameisnotinPSWLINSTMAX
    table,andeventhoughtheApplicationEngine(AE)goesSuccess,theNotificationandEscalationEventStatusfailswiththis
    error,attemptingtogeneratenewworklists
    CouldnotcreateaworklistentryforVP1(18081,1037)

    EOAW_CORE.WorklistManager.OnExecute

    NameCreateEntryFromRecordPCPC2724Statement45
    CalledfromEOAW_CORE_WorklistManager.OnExecute

    NameCreateEntryStatement11

    CalledfromEOAW_CORENotif

    CAUSE
    ThePSWLINSTMAXTabledoesnothavearowfortheWorklistnamed'Escalation'forApprovalFrameworkEOAW_ROUTE
    Activity.

    SOLUTION
    ThePSWLINSTMAXPeopleToolstablecanbeprepopulatedwithalloftheApprovalFramework(AWE)EOAW_ROUTEEvents
    Worklistsbyfollowingthesesteps
    1.ReviewcurrentValuesinPSWLINSTMAXtablewiththisSQL
    SELECTEVENTNAME,WORKLISTNAME,INSTMAXFROMPSWLINSTMAXWHEREBUSPROCNAME='EOAW_APPROVALS'AND
    ACTIVITYNAME='EOAW_ROUTE'

    2.ReviewalltheEventsandROUTENAME(equivalenttoWORKLISTNAMEinPSWLINSTMAX)valuesinthePSEVENTROUTE
    tablewiththisSQL
    SELECTEVENTNAME,ROUTENAMEFROMPSEVENTROUTEWHEREACTIVITYNAME='EOAW_ROUTE'

    3.InsertrowsintoPSWLINSTMAXthatdonotalreadyexistbyselectingtheEVENTNAME&ROUTENAMEfromthe
    PSEVENTROUTEtable,withthisSQL
    INSERTINTOPSWLINSTMAX(BUSPROCNAME,ACTIVITYNAME,EVENTNAME,WORKLISTNAME,INSTMAX)SELECT

    'EOAW_APPROVALS','EOAW_ROUTE',A.EVENTNAME,A.ROUTENAME,1FROMPSEVENTROUTEAWHEREACTIVITYNAME
    ='EOAW_ROUTE'ANDEVENTNAMEnotin(SELECTEVENTNAMEFROMPSWLINSTMAXWHERE
    BUSPROCNAME='EOAW_APPROVALS'ANDACTIVITYNAME='EOAW_ROUTE')

    4.Verifythatmissingrowshavebeenadded,andexistingrowsretaintheirvalueswiththisSQL
    SELECTEVENTNAME,WORKLISTNAME,INSTMAXFROMPSWLINSTMAXWHEREBUSPROCNAME='EOAW_APPROVALS'AND
    ACTIVITYNAME='EOAW_ROUTE'

    Note:ThetypeofsituationthatcouldrequireprepopulationofthePSWLINSTMAXtablecanhappenwithActivitiesother
    thantheAWERelatedones.ThisconceptcanbeusedwithanyWorkflowActivitythatcreatesworklists.Forinstancethe
    PO_REQLOADApplicationEngineprocessalsogeneratesWorklists,andthissituationcanoccurforthatprocessaswell.
    ThismeansthatthequotedvaluesinStep4,forBUSPROCNAME,ACTIVITYNAME,EVENTNAME,WORKLISTNAMEcanbe
    othervalidvaluesbesidestheonesshown.

    StillhaveQuestions?
    TodiscussthisinformationfurtherwithOracleexpertsandindustrypeers,
    weencourageyoutoreview,join,orstartadiscussioninthe
    MyOracleSupportPeopleToolsPSFTCommunity

    REFERENCES
    NOTE:1350054.1EAWE:WorklistCreationIssuewithApprovalFrameworkTransactions
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