INDIVIDUAL TASK

MANAGEMENT INFORMATION
SYSTEM

Prepared by :

Tinursia R Siagian

( NIM : 123091065)

Lecturer : Ahmad Zuhdi, SSi MKom

Magister Accounting
Trisakti University
COMPANY PROFILE

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent
firms throughout the world collaborate to provide audit, consulting, financial advisory, risk
management, and tax services to selected clients. These firms are members of Deloitte Touche
Tohmatsu, a Swiss Verein (“DTT”). Each member firm provides services in a particular
geographic area and is subject to the laws and professional regulations of the particular country
or countries in which it operates. DTT helps coordinate the activities of the member firms but
does not itself provide services to clients. DTT and the member firms are separate and distinct
legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only
liable for their own acts or omissions, and not those of each other. Each DTT member firm is
structured differently in accordance with national laws, regulations, customary practice, and
other factors, and may secure the provision of professional services in their territories through
subsidiaries, affiliates, and/or other entities.

Deloitte in Indonesia

In Indonesia, Osman Bing Satrio & Rekan is the member firm of Deloitte Touche Tohmatsu, and
services are provided by Osman Bing Satrio & Rekan, and its affiliates: Deloitte Tax Solution
(DTS) and PT Deloitte Konsultan Indonesia (DKI). With a team of 30 partners and over 800
professionals located in 2 offices, Deloitte Indonesia specialists combine their technical expertise
and deep industry knowledge across five professional areas - audit, enterprise risk services, tax,
and financial advisory – and deliver consistent high quality services to listed companies, as well
as private national enterprises, public institutions, and multinational companies.

Osman Bing Satrio & Rekan audit and consult to over many of companies listed in the
Indonesian stock exchange as well as multinational and large national enterprises, public
institutions, and fast growing companies. One of Osman Bing Satrio & Rekan greatest strengths
is the ability to apply both local and international expertise gained from Osman Bing Satrio &
Rekan partners who have had extensive overseas assignments as well as expatriates from USA,
Australia and elsewhere in Asia, to the clients.
Osman Bing Satrio & Rekan practice is registered with the Ministry of Finance, Ministry of
Trade & Industry, and the Indonesian Institute of Accountants (IAI). The Audit Partners are
registered both in the Capital Market Coordinating Board and Bank Indonesia (the Central
Bank). Many of Osman Bing Satrio & Rekan professionals have earned Certified Public
Accountant (CPA) and other similar certifications both locally and internationally. Many have
also gained certifications such as Certified Information Systems Auditor (CISA), Certified
Internal Auditor (CIA), and Certified Information Systems Security Professional (CISSP).

Within the practice, Osman Bing Satrio & Rekan have dedicated industry groups including
financial services, manufacturing, telecommunications, consumer business, oil & gas, and many
other industries. As a member firm of Deloitte Touche Tohmatsu, Osman Bing Satrio & Rekan is
entitled to utilize international knowledge, expertise and experience, including international
methodologies and approaches. All of the resources are brought together to achieve Osman Bing
Satrio & Rekan mission: to help clients excel.

OUR CUSTOMERS

Our customers consist of : Manufacturing Industries, Technology – Media and Communication,

Financial Services, Consumer Business and Transportation, Energy and Resources.

Manufacturing
Manufacturing companies need practical strategies to help them confront the growing challenges
of the current world economic situation. These range from strategic management of the company
to increasing the efficiency of every function through application of new technologies/ business
solutions in practice.

Deloitte Touche Tohmatsu professionals provide comprehensive solutions through a strong

global network, with seamless, consistent service wherever the clients operate. A strategic
approach to long-term relationships is at the cornerstone of Deloitte Touche Tohmatsu approach
to client service.
Technology, media & telecommunications
The convergence of technology and communications is profoundly changing the way business is
conducted.
The Deloitte Touche Tohmatsu Technology, Media and Telecommunications (TMT) Group has
deep industry knowledge of TMT companies and the challenges they face in areas such as:
• Software
• Internet
• Cable
• Media and publishing
• Telecommunications and networking
• Wireless
• Computers
• Semiconductor and related industries
• Broadcasting

Deloitte Touche Tohmatsu offer a distinct advantage in client service, the result of our
commitment and a multidisciplinary approach that integrates assurance, advisory and consulting
services. Deloitte Touche Tohmatsu culture of knowledge sharing among multi-country teams is
matched with a collaborative approach to working with clients globally. Deloitte Touche
Tohmatsu is dedicated to offering innovative solutions to enhance shareholder value and gain
competitive positions.

Financial services
Deloitte Touche Tohmatsu Financial Services in Indonesia provides a wide range of services in
areas including assurance and advisory, tax, and financial and business advisory services.
Deloitte Touche Tohmatsu FSI service teams develop responses, services, methodologies and
technologies to respond to clients’ needs and issues. Continuous growth can be attributed to
Deloitte Touche Tohmatsu success in building and growing relationships with strategic clients,
as well as winning new accounts.

Market opportunities in Indonesia include the following:

• Financial audits
• IFRS services, which cover readiness, implementation assistance, and assurance services
• M&A services
• Financial & Tax due diligence for acquisition
• Merger among banks
• Integration services
• Shariah banking
• Strategic business plan
• System development
• Tax regulation
• IT integration
• Risk Management
• Basel II Readiness
• IT Risk Management
• Regulatory compliance services
• Corporate Governance
• Anti Money Laundering
• Whistle blower program
• Internal Audit

Deloitte Touche Tohmatsu in Indonesia currently audits one of the top ten banks and three of the
top ten insurers in the country.

Consumer business and transportation

The Consumer Business and Transportation sector in Indonesia, including Consumer Products
and Services, Retail, Tourism, Hospitality & Leisure, and Transportation, is currently focusing
on how companies can best position themselves in the present challenging conditions and
looking at some of the emerging new opportunities for Deloitte Touche Tohmatsu industries in
both global and local markets.

How well a company is prepared for the challenges posed by the current economic climate,
tougher competitive environment, and recent regulatory changes in these troubled times, will
eventually determine whether the company will survive or perish. Yet, whatever economic
doldrums industry players find themselves in now, the reality is that economic growth will
eventually return and surviving players will need to seek new areas for expansion.

Deloitte Touche Tohmatsu help clients to evaluate complex issues, develop fresh approaches to
problems, and implement practical solutions to improve performance and enhance shareholder
value. Deloitte Touche Tohmatsu have some of the best industry expertise in the country,
delivered through all service lines.

Deloitte Touche Tohmatsu people are committed to delivering outstanding client service and
exceeding clients’ expectations.

Deloitte Touche Tohmatsu works with many of Indonesia’s top consumer business and
transportation players, helping them meet their unique challenges and build their businesses.
Deloitte Touche Tohmatsu professionals are part of a global network of industry specialists who
can be called upon to assist you and your business anywhere in the world.

Energy & resources

Energy companies face a range of challenges as they adapt to a changing regulatory
environment, to political, economic and market pressures, and to technological development.

These changes require superior professional services to ensure sound project and organizational
structures, solid financial packaging arrangements, comprehensive financial reporting
information, wise global tax planning, and proactive management strategies.

The most compelling advantage Deloitte Touche Tohmatsu has is to provide strategic insight and
direction to leverage the synergies of both ‘inside’ and ‘outside’ sectoral views. Deloitte Touche
Tohmatsu also provides additional support to implement the outcomes of the strategic outlook
and subsequent implementation planning.

Deloitte Touche Tohmatsu currently has the broadest range of services and talent to
conceptualize, synthesize and implement strategies developed across its global practices.

Deloitte Touche Tohmatsu help shape the industry and provide sharper and more sophisticated
solutions.
Deloitte Touche Tohmatsu Energy & Resources team in Indonesia brings together Deloitte
global network of member firms, local knowledge and breadth of experience with Energy &
Resources expertise. The team devotes all its time to understanding the Energy & Resources
industry and working on solutions and industry issues.

The team provides a broad range of professional services to companies operating in the oil and
gas, mining, and utility sub sectors and their support industries and is ideally placed to help
Indonesian oil and gas, mining and utilities companies take advantage of global industry
developments.

COMPETITORS

Deloitte competitors are primarily in the Accounting industry. Deloitte also competes in the
Turnaround Specialists & Liquidators,Consulting, and Legal Services sectors.

Deloitte competitors include:

• Ernst & Young Global

• KPMG
• PricewaterhouseCoopers

QUALITY

The Deloitte Touche Tohmatsu and its member firms approach is focused on delivering the
service that clients demand in the way that they, and those with external oversight of Deloitte
Touche Tohmatsu and its member firms, expect. Doing so successfully and efficiently allows
Deloitte Touche Tohmatsu and its member firms to meet the challenges of increasing regulation,
changing and developing standards and ever more complex engagements.
Quality is a fundamental part of everything Deloitte Touche Tohmatsu do, and there is a number
of formal and informal mechanisms to reinforce commitment to the very highest standards
throughout the business. With clients as the focal point, Deloitte Touche Tohmatsu and its
member firms model takes into account the services, processes and the thousands of dedicated
individuals who comprise the team. Building on the rigorous approach to quality which already
exists within the global organization, Deloitte Touche Tohmatsu aim is to improve continuously
by supporting Deloitte Touche Tohmatsu ambitions with leadership, infrastructure,
communication, consistency and performance management.

Deloitte Touche Tohmatsu success at delivering quality services is underpinned by the

consultative environment in which Deloitte Touche Tohmatsu people work. It sits at the heart of
recruitment programme, promotion process, training and development programmes, and
remuneration structure. Linking Deloitte Touche Tohmatsu and its member firms people, their
recognition and rewards to quality is integral in achieving the aim of delivering exceptional
work. Deloitte Touche Tohmatsu and its member firms reputation is, in part, a direct result of
Deloitte Touche Tohmatsu values and how the global organization live them. They serve to
guide Deloitte Touche Tohmatsu and its member firms in providing clients with technically
excellent, innovative and practical solutions to their business issues, whilst remaining
independent, objective and professional.

Deloitte Touche Tohmatsu and its member firms shared values are:

• Integrity
• Outstanding value to markets and clients
• Commitment to each other
• Strength from cultural diversity

VISION, MISION AND STRATEGY

To be the standard of excellence

In the past, Deloitte Touche Tohmatsu and its member firms have focused on achieving size,
scale and global reach. However, today’s challenges and opportunities call for a new strategic
direction. The vision and strategy for the decade 2010, developed in collaboration with
leadership and member firm partners from around the world, focuses on Deloitte Touche
Tohmatsu becoming the standard of excellence in all of the businesses and services the member
firms provide.

Deloitte Touche Tohmatsu and its member firms vision is realized by being highly respected by
the broad community of stakeholders, and by being:

a. The First Choice of the world’s most coveted talent, drawn by Deloitte Touche
Tohmatsu and its member firms eminence, culture and diversity.
b. The First Choice of the most sought-after clients, attracted by the breadth and depth
of Deloitte Touche Tohmatsu and its member firms world-class service in each
market segment

For an organization of member firms committed to delivering measurable value—and for a brand
striving to be the standard of excellence—Deloitte Touche Tohmatsu and its member firms have
put in place specific success measures to help assess its collective performance.

It takes vision to create meaningful measures of success. It also takes courage to share the
results. Deloitte Touche Tohmatsu and its member firms leadership is committed to being open
about the progress toward the global organization goals. Deloitte Touche Tohmatsu and its
member firms know that with the network of member firm people leading the way, anything is
possible. Deloitte Touche Tohmatsu and its member firms, partners and employees are all united
in the effort to collectively achieve these goals and help turn a shared vision into exciting new
eminence for the Deloitte brand.

Deloitte Touche Tohmatsu and its member firms regard the development of this vision and
strategy as a continuum of the strong business planning processes that exists across the
organization. It is not a single event. Rather it will continue to evolve alongside future member
firm, function, industry and other planning activities.
OUR ASSET AND INFORMATION SYSTEM

When serving our clients, we utilize our proprietary technology and internet-based information
center such as AuditSystem/2, DeloitteResources, DeloitteDEX, DeloitteLearning, Intellinet,
Marketplace, DeloitteInnovation, and ERSLink. To exchange information/materials with our
clients, we have Deloitte OnLine. We assist directors, chief executives, chief financial officers,
chief information officers, line management and internal auditors in strengthening
organizational performance through optimization of governance, business practices and controls.
With both Indonesian and expatriate tax professionals, we are in a unique position to deal with
the complexities and peculiarities of the Indonesian tax system and also help businesses to meet
the challenges of an increasingly Tax Services competitive market