Beruflich Dokumente
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ORIGINAL RESEARCH
Correspondence to J. Parry:
e-mail: julianne_parry@health.qld.gov.au
Julianne Parry PhD RN Grad Dip (Psych)
Nursing Research Fellow
Mount Isa Base Hospital, Queensland,
Australia
Abstract
Title. Intention to leave the profession: antecedents and role in nurse turnover.
Aim. This paper is a report of a study to examine the relationship between intention to
change profession and intention to change employer among newly graduated nurses.
Background. Few studies of the worldwide nursing workforce shortage consider the
contribution of changing professions to the shortage. Organizational behaviour
research has identified that professional commitment and organizational commitment
have an important role in organizational turnover and that professional commitment
and intention to change professions may have a greater role in organizational turnover
than is presently understood.
Method. A model of the relationships between affective professional commitment job
satisfaction, organizational commitment, intention to change professions and organizational turnover intention was developed through review of the organizational
behaviour literature and tested using path analysis. The sample was drawn from all
nurses in Queensland, Australia, entering the workforce for the first time in 2005.
Results. The model was tested with a final sample size of 131 nurses in the initial period
of exposure to the workplace. Affective professional commitment and organizational
commitment were statistically significantly related to intention to change professions.
Job satisfaction, organizational commitment and intention to change professions were
statistically significantly related to intention to change employer.
Conclusion. Turnover research in nursing should include intention to change professions as well as intention to change employer. Policies and practices that enhance
the development of affective professional commitment prior to exposure to the
workplace and support affective professional commitment, job satisfaction and
organizational commitment in the workplace are needed to help reduce nurse turnover.
Keywords: intention to leave, management, nursing, nursing shortage,
organizational behaviour, path analysis, workforce issues
Introduction
The presence of a worldwide shortage in the nursing
workforce is well-documented. Buchan and Calman (2005)
identify that in many developed countries there is an
abundance of qualified nurses, but a shortage of nurses who
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J. Parry
Background
Nurses leave the nursing workforce for a variety of reasons,
which may be either temporary (such as while engaged in fulltime parenting) or permanent. Some reasons for permanently
leaving the nursing workforce are unavoidable (such as
retirement due to age). However, nurses also leave the
nursing workforce because they choose to work in other
professions or occupations. Those who leave the profession
to work in other fields (changing professions) have been
educated at a cost, are highly skilled and through experience
have developed clinical judgment abilities. These skills are
not transferred to another healthcare organization, as occurs
in the situation of organizational turnover, but are lost to the
nursing workforce.
A large number of qualified nurses in Australia have left the
profession to work in other occupations (Karmel & Li 2002).
From February 1999 to February 2000, 31% of those who
left nursing did so to work or to seek work in other
occupations (Shah & Burke 2001). Furthermore, 20% of
recent graduates from baccalaureate nursing degrees in
Australia leave after just 1 year of employment (Armstrong
2004). Newman et al. (2001) identified that in the United
Kingdom 10% of newly qualified nurses leave the National
Health Service (NHS) within 12 months of qualifying, and
that one-third of nurses of working age are no longer working
as nurses. In the United States of America, Berliner and
Ginzberg (2002) noted that in 2000 almost 500,000 nurses
were not working in nursing.
When nurses leave one organization to work in another the
perception of the shortage of nurses is intensified because of
the time taken to fill the positions vacated. Furthermore,
effectiveness and productivity of the delivery of care are
reduced, labour costs are increased and there is a negative
effect on the cohesiveness of remaining staff (Tai et al. 1998)
which may also result in decreased morale and more staff
losses (Borda & Norman 1997). Thus, the issue of nurses
158
work-related commitment such as organizational commitment or commitment to the profession might be similar, the
time at which the commitment begins to develop may vary
according to the target of commitment. They argue that
organizational commitment is expected to develop as a result
of experiences that occur after organizational entry, but that
development of commitment to an occupation begins after
initial contact with the occupation. This is because members
of professional occupations, such as nursing, are first exposed
to the profession during the period of their professional
preparation, which occurs prior to workplace entry (Beck &
Wilson 2001, Freidson 2001). Through the education that
prepares them for their role in the workplace, professionals
are socialized to the distinct cultural values of the profession
(Freidson 2001, Lui et al. 2003). A sense of commitment to
the profession is developed through the shared experiences of
their education and sense of professional community that is
cultivated during this initial period of exposure to the
profession (Freidson 2001). Therefore, since commitment to
the profession is developed prior to workplace entry among
professional employees, it may be seen as an antecedent to
other workplace outcomes.
The study
Aim
The aim of the study was to examine the relationship between
intention to change profession and intention to change
employer among newly graduated nurses.
Four research questions were addressed:
What are the relationships between affective professional
commitment prior to workplace entry, job satisfaction
and organizational commitment?
What are the relationships between affective professional
commitment prior to workplace entry, job satisfaction,
organizational commitment and affective professional
commitment after a period of exposure to the workplace?
Which of these variables are related to intention to change
professions?
Which of these variables are related to intention to change
employer?
Design
A repeated-measures research design was used to examine the
relationships identified in the four research questions. A
theoretical model of the relationships was specified a priori
(Kline 2005) and tested using path analysis (See Figure 1). In
path analysis, variables may be modelled as independent
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J. Parry
Affective professional
commitment time 1
Organisational
commitment
Job satisfaction
Affective professional
commitment time 2
Intention to change
profession
Intention to change
employer
Participants
Both nursing professionals and nursing assistants are
employed in healthcare systems throughout the world (World
Health Organization 2006). Participants in this research were
nurses who were professionally prepared at tertiary education
institutions. All nurses who completed a preregistration
baccalaureate degree in nursing in the state of Queensland,
Australia, in 2004 were invited to participate in the research.
Measures
The affective commitment component of the Blau (2003)
occupational commitment measure, the job satisfaction
measure (Price 2001) and the revised Organizational Commitment Questionnaire (OCQ) (Bozeman & Perrewe 2001)
and the Organizational Turnover Intentions scale (Bozeman
& Perrewe 2001) were used to measure the variables in the
model. Intention to change professions was measured using
an adapted version of the Organizational Turnover Intentions
scale (Bozeman & Perrewe 2001). These measures have
demonstrated reliability levels of 0.76 or greater in previous
studies. For all measures the response scale provided was a
6-point Likert scale that ranged from very strongly agree (6)
to very strongly disagree (1). Two minor changes to the
wording of the affective commitment component of the Blau
(2003) occupational commitment measure were made to
adapt for use with nurses; the words medical technology
were replaced with the word nursing and the affective
commitment item I am proud to be in the field of medical
technology was re-worded I am proud to be a nurse.
Data collection
Data were collected prior to or soon after workplace entry
(Time 1), and after approximately 6 months of exposure to
the workplace (Time 2). This may be considered to be a
relatively short period of workplace exposure; however,
Armstrong (2004) has indicated that up to 20% of nursing
graduates leave the profession after 1 year of employment.
Thus, it may be argued that 6 months was a justifiable period
of time to measure turnover intention. On each occasion the
questionnaires were sent to participants by mail.
The Time 1 data were collected via two rounds of
invitations to participate in the research. Initially in 2004,
students in the final months of their preregistration
baccalaureate degrees in nursing were contacted via the
universities. To improve the response rate, a second round
of data collection from the same nursing cohort was
conducted in April 2005 with the support of the professional registration body for nurses, the Queensland Nursing
Council (QNC).
The Time 2 data collection took place between July and
August of 2005. This round of data collection included the
measures of job satisfaction, organizational commitment,
intention to change employer and intention to change
professions as well as the affective commitment component of
the Blau (2003) occupational commitment measure.
Ethical considerations
The research was approved by a university research ethics
committee. Initial contact with the participants was made via
a third party (either the universities or the QNC) to ensure
participant privacy. To ensure anonymity, respondents
generated a unique code identifier to enable their responses
to be matched across time.
Data analysis
The data were entered into SPSS 15 (SPSS Inc., Chicago, IL,
USA) for the univariate analyses. The model was estimated in
AMOS 7 using Maximum Likelihood. The total, direct and
indirect effects were requested in the output. In addition,
confidence intervals and tests of statistical significance of the
effects were estimated, using the bias-corrected bootstrap, as
recommended by MacKinnon et al. (2004) and were based on
1000 bootstrap samples. The alpha level was conservatively
set to less than 0.01 to minimize the risk of accepting
statistically significant effects when they are not truly
statistically significant (Type I error) in recognition of the
limitations of the small sample size.
Results
Response rate
The first round of the Time 1 data collection resulted in 172
responses with a further 97 responses in the second round,
resulting in a total sample size for Time 1 of 269 and a
response rate of 241%. This is considered a reasonable
response rate for mail surveys (Aldridge & Levine 2001). Ttests for independent samples for the mean of the affective
commitment component of the Blau (2003) occupational
commitment measure showed no statistically significant
differences between the two Time 1 subsamples, indicating
that both subsamples could be considered to be representative
of the same population (Pallant 2001).
Of the 154 responses to the Time 2 data collection
(5725% of Time 1 responses) 134 could be matched with
a Time 1 response. After identification of multivariate
outliers using Mahalanobis Distance (Tabachnick &
Fidell 2001), the sample was trimmed to a sample size of
131.
Participant characteristics
There were 122 females and nine males in the sample. Of
these, 80 (611%) were aged between 20 and 30 years, 40
(305%) were aged between 31 and 45 years and ten (76%)
were over 45 years of age. Twelve participants (92%)
indicated that they had previously worked as an Enrolled
Nurse. The proportion of males in the study is consistent with
the proportion of males within the Registered Nurse population in Australia. However, no population data on age or
previous experience as an Enrolled Nurse are available for
newly graduated Registered Nurses. Only nine (69%)
participants had been with their organization for 2 months
or less. Most (n = 72, 550%) had been with the organization
for 35 months, and 48 (387%) had been with the organization for 68 months.
Measures
Because path analysis uses only one observed variable, the
choice of items used to measure each construct is critically
important (Kline 2005). The benefits of removing items from
the scale needed to be balanced against the amount of
measurement error that including an item with low reliability
may introduce (Kline 2005). The decision to retain or exclude
items was made on the basis of inspection of the item-total
statistics generated using reliability analysis in SPSS. If the
Cronbachs alpha indicated that the reliability of the scale
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J. Parry
Scale
Affective professional
commitment (Time 1)
Affective professional
commitment (Time 2)
Job satisfaction
Organizational commitment
Intention to change profession
Intention to change employer
Reliability
(Cronbachs a)
with all items
Reliability
(Cronbachs a)
with removed
items
0.91
0.91*
0.93
0.93*
0.85
0.88
0.87
0.89
0.91
0.91
0.87*
0.89*
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The model
The model estimation results are provided in Figure 2.
Goodness-of-fit indices for the model are given in Table 4
and show that the model has very good fit to the data (Kline
2005). The statistically significant direct paths are indicated
by the heavy lines and the associated path coefficients are
bolded. The statistically significant indirect paths are indicated by the lighter lines and/or use of plain text for the path
coefficients. The standardized direct and indirect path coefficients are given. Direct paths indicate that a change in the
level of the exogenous (or independent) variable results in a
change in the endogenous (or dependent) variable (Cole &
Maxwell 2003). Indirect paths indicate that a change in
the level of the exogenous variable results in a change in the
endogenous variable by means of its relationship with
the intervening variable (Cole & Maxwell 2003). For each
of the endogenous variables, the proportion of variance
accounted for by its exogenous variable(s) is indicated in the
associated ellipse. These values indicate that the model has a
high level of explanatory power (Ho 2006).
Research question 1
Minimum
Maximum
Mean
SD
300
600
490
0.74
283
600
472
0.80
140
143
600
600
428
400
0.85
0.80
Research question 2
100
600
257
0.97
100
600
287
0.98
Affective professional
commitment (Time 1)
Affective professional
commitment (Time 2)
Job satisfaction
Organizational
commitment
Intention to change
profession
Intention to change
employer
Table 3 Statistically significant zero order correlations for all measures used in path analysis (n = 131, P < 0.001)
APC
Time 1
APC Time 1
Job satisfaction
Organizational commitment
APC Time 2
Intention to change profession
Intention to change employer
Job
satisfaction
1
0.49
0.42
0.68
0.44
0.38
1
0.68
0.66
0.59
0.66
Organizational
commitment
APC
Time 2
1
0.48
0.58
0.63
1
0.57
0.53
Professional
turnover
intention
Organizational
turnover
intention
1
0.72
Affective professional
commitment time 1
060
049
031
024
047
Organisational
commitment
062
Job satisfaction
044
030
Affective professional
commitment time 2
039
Research question 4
032
020/014
031
014
063
024/036
046
Intention to change
profession
047
Intention to change
employer
Discussion
Study limitations
d.f.
CFI
RMSEA
0.77
0.68
100
000
Research question 3
These results indicate that organizational commitment and
affective professional commitment after a period of workplace exposure are antecedents of intention to change
professions, and that they are statistically significantly and
negatively related to intention to change professions. There-
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J. Parry
References
What this paper adds
Intention to leave the profession contributed statistically significantly to intention to change employer.
Nurturing affective professional commitment during
pre-workplace entry professional socialization and in
the workplace may help to reduce nurse turnover
intention.
Nurse turnover studies should distinguish the job satisfaction factors that contribute to intention to change
employer from those that contribute to intention to
change professions.
influence commitment to the organization or affective commitment to the profession. Organizational turnover results in
a short-term gap in an organizations workforce that may be
filled by recruiting already-qualified nurses. In contrast,
changing profession results in a permanent gap in the nursing
workforce that can only be filled by recruitment of new
entrants, with all of the associated costs. What is needed in
future research is for the aspects of job satisfaction that relate
to organizational commitment and organizational turnover
intention to be distinguished from those that relate to
affective professional commitment and then intention to
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Conclusion
The findings of this study have implications for the educational preparation as well as for employers of nursing
professionals. The recommendations of the study are that
professional socialization practices that further promote
affective professional commitment be developed as a means
to reduce intention to change profession and intention to
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