MCQ

Q1.Organization A is facing a problem of high turnover. Hence it has decided to revamp its
policies, transport facilities and also the working time schedule. What is this Organization
focusing on as per Herzberg Theory?
a. Hygiene factors b.Motivating factors c.Intrinsic factors d.None of the above
Q2. An organization is high on Innovation aspect and claims itself to be a learning
Organization .Hence it has decided to understand the aspects increase the satisfaction of the
employees. They have hired a consultant for this project who has given the inputs that employees
prefer challenging jobs and responsibility as a major attribute of satisfaction .According to
Herzberg theory , which factors is the consultant talking about ?
a. Hygiene factors b.Motivating factors c.Extrinsic factors d.None of the above
Q3.Organization M has merged with Organization N, now the organization M needs to work on
changing the hierarchy of the old company and forming a new one. It also needs to understand
the attitude and belief of the people. Which elements of OB is this issue addressing?
a. Technology & People b.Environment and People c.People & structure d.People & Technology
Q4.Mr. Anand, Head HR of a manufacturing company is worried for the past few days about the
discipline in his staff members. His employees do not come in time nor complete the stipulated
number of hours. This is observed in all the departments. He wants to change the attitude of the
people and make employees follow the discipline. At what different levels does he need to
work ?
a. Individual & group level both b. Individual level c Individual, Group & Organization level.
d. Group level
Q5. Illumination experiments, Relay room experiments, Mass interviewing & Bank Wiring
Room study are a part of
a. Classical conditioning b. Operant Conditioning c. Hawthorne Studies d.California Studies
Q6.Nishal , a sales executive has achieved his target and his organization has rewarded him with
incentives. Nikhil has been unable to achieve his targets and hence unable to receive the
incentives . Yoou have joined this organization .Which of the conditioning theories (learning
theories) do you observe operating in this organization?
a.Operant Conditioning b. Classical Conditioning c. None of the above

Q7.Raghu wants to become CEO at the age of 40years.Foe him the ways and means of reaching
to this position does not matter. What kind of personality trait can fit in this description ?
a.Type A b. Type B c.Machevillian d. All of the above

Q8.Your conviction about conducting yourself in the society depends upon

a. Attitude b. values c.Personality d.Perception

Q9. Needs , experience , personality decides the characteristics of

a.situation being perceived b. perceivers characteristic c.object Characteristic d. None of these

Q10. How a manager can influence change in attitude of a worker

a.use of emotions b.providing additional information c. Co-opting d. all of the above

Q11.Self respect is an example of

a.Terminal Value b. Instrumental Value religious Value none of the above

Answers
Q1. a. Hygiene factors
Q2. b.Motivating factors
Q3. c.People & structure
Q4. c Individual, Group & Organization level.
Q5. c. Hawthorne Studies
Q6. a.Operant Conditioning
Q7. c.Machevillian
Q8. b. values
Q9. b. perceivers characteristic
Q10. d. all of the above
Q11. a.Terminal Value