Date

Version
25-Apr-16

Change Description
1 First Baseline

Author
Aashish

Reviewers
Approver
Rajesh Sachdev Niraj

ISure Technologies(MIPL)

List of Critical Functions/Activities/Resources on which

the Project/Business Function is dependent

Data Centers - Servers, Storage, Firewall, Internet

Link
Customer Support Engineers, Project Team

Facilities for Admin, premises, utilities

Customers

Version 1.0

ISure Technologies(MIPL)

Version 1.0

BIA Questionnaire
Project ID:
Business Unit Head

Help and Usage

1.Seven Criteria have been identified that can be used to categorize an application as Critical.
2.Each criteria has associated levels - low, med and high
3.An outline has been provided to classify the various criteria for the application as low, med or hig
4.For an application, score it on the basis of all seven criteria
5.The summation section shows the score and the count of criticality
6.Will evolve a organization consensus to identify thresholds to define an project as Category Critic
Definitions
Low
Criteria
Score of 1-3

1.Legal Impact Minor legal implications

2. Org Strategy impact Low strategic project due to
expectation of repeat business,
alligned with strtegic competencies.

3.Customer Impact No noticeable impact on customer

revenue loss

4.Revenue Impact 0-10% of revenue loss

5. Project Management Impact PM has more then 4 years of

experience for executing assigned

project w.r.t Bucket, Domain,
technology.
6. Gross Margin Impact Planned vs Actual GM variance
between 5-10%
7. Dependency Team fully trained on technology for
executing project. Avg exp more then
3 years.
8.Urgency / Timing Application can be down for more
than 48 hours

The following data is to be provided if your project is identified as one of the critical project requiring Servi
olerable Period of Disruption) Provide peak-time MTPD figures
RPO (Recovery Point Objective) Provide peak-time RPO figures
RTO (Recovery Time Objective) Provide peak-time RTO figures

Classification : Internal

ISure Technologies(MIPL)

Version 1.0

Business Unit:
Date filled:

d to categorize an application as Critical.

criteria for the application as low, med or high

unt of criticality
esholds to define an project as Category Critical, Major and Minor.
Definitions
Medium
High
Weightage
Score of 4-6
Score of 7-9
(1-5)
Major legal impacations
Medium strategic project due to
expectation of repeat business,
alligned with strtegic
competencies.

Score

Critical Legal impact-Panelty

association etc.
Highly strategic project due to
expectation of repeat business,
alligned with strtegic
competencies.

Customer revenue impact(Minor) Customer revenue impact(Major)

11-79% of revenue loss

80-100% of revenue loss

PM has 2-4 years of experience

PM has < 2 years of experience for
for executing assigned project
executing assigned project w.r.t
w.r.t Bucket, Domain, technology. Bucket, Domain, technology.
Planned vs Actual GM variance
between 10-15%

Planned vs Actual GM variance

between 15-20%

Application can be down between Application cannot be down more

4 and 48 hours
than 4 hours

TOTAL SCORE

ntified as one of the critical project requiring Service Continuity processes.

hours
hours
hours

Classification : Internal

ISure Technologies(MIPL)

S BU
Project
N name Name

Version 1.0
Supp
ortin
g
othe
r
serv
vices

Criteria

Org
Legal
strategy
Impact
Impact
Weightage
5
6
7

Internal Fortis
Internal Reymond
Internal CRM application
All internal .NET
8 Internal
applications
9 Internal Backups (Servers)
10 Internal Backups (Users)

Customer Revenue
Impact
Impact

Project
Managem
ent
Impact

7
6
3

7
9
9

7
4
9

3
3
0

3
1

1
7

1
1

4
4

Classification : Internal

ISure Technologies(MIPL)

Version 1.0

RPO MTPD
RTO
(Ho (Hour
(Hours)
urs)
s)

GM
impact

Depedency

Urgency / TOTAL BIA

Timing
SCORE

3
1
3

1
1
5

9
9
9

163
170
175

155

1
1

1
1

9
7

85
95

36

24

36

48

Classification : Internal

ISure Technologies(MIPL)

Version 1.0

Remarks

None

Classification : Internal