ROLDAN A.

VARGAS
38 H Kanlaon Street
Brgy Sta Teresita
Quezon City

E-mail: roldanvargas@gmail.com
Mobile: +63 917.589.1366

FOCUS
A position as an international sales professional in an IT organization
PROFILE

An accomplished IT Marketing and Sales Specialist with more than 6 years of demonstrated
success in marketing, sales, and in assisting to introduce enterprise solutions that improve
business processes. Customer-focused, highly organized self-starter with effective customerservice skills and demonstrated ability to manage sales projects, build relationships, communicate
solutions strategies and product offerings, with excellent experience from organizing B2B sales
and business sales development.

PROFESSIONAL EXPERIENCE
DELTEK SYSTEMS (August 2011-Present)
Deltek is the leading provider of enterprise applications software designed specifically for project-focused business.
Sales Development Specialist
I performed multiple work assignments including:

January 2012 Present

GovCon Inside Sales - Responsible for all add-on sales on GCS Premier Government Contracting ERP. Performing
sales tasks from lead generation, qualification calls, discovery calls, demo, closing, and finally onboarding.
August December 2011
GovCon Services Sales- Get client on a consulting engagement with Deltek Government Contracting Services. This
includes reviewing the clients infrastructure and see if they have all the current hot fixes/ updates and determining
the client needs in terms of configuration, customization, implementation, conversion, troubleshooting, data
conversion, upgrade, or maintenance training and support of Deltek software with the goal of engaging Deltek
consultants to do those services for the client.
August 2011- Present
Business Development - prospecting, nurturing, sales analysis, lead generation and discovery calls.
Qualify and process sales leads generated through marketing programs (including trade shows, broadband
telemarketing and direct marketing activities) and follow up on leads regularly to develop them into more qualified
prospects.
Create appointments for the direct sales team.
Directly contact key prospect firms to introduce Deltek and develop a sales engagement.
Take responsibility for the accuracy, integrity and completeness of the prospect element of Salesforce.com.
Support attendance at tradeshows or other Deltek sponsored events as requested.

Trainings Attended:
Accounting for Project Based Business: Government Contracting
GCS Premier Payroll
Budgeting & Planning Earned Value Management Reporting
Budgeting & Planning Financial Manager Fundamentals
Budgeting & Planning Organizational Manager Fundamentals
Budgeting & Planning Project Manager Fundamentals
Budgeting & Planning Project Manager Advanced
LAWSON SOFTWARE (November 2010-May 2011)
Business Development and Marketing Coordinator
Generate sales opportunities through cold-calling, campaign and event invitation calling with the use of Eloqua marketing tool.
Collect intelligence data on prospects and maintain prospect data in the CRM system (SALESFORCE). Present the M3 and S3 ERP
Solutions of Lawson including their specific modules and work closely with sales team to facilitate smooth transition of all
opportunities and validity of data.

 Consult with suspects and prospects to identify key business issues within their organizations.
Develop and maintain accurate, detailed customer/prospect files on an ongoing basis.
Establish and maintain multi-level contacts at all major existing and prospective accounts.
Assist with seminars, user days, exhibitions, etc, as requested.
Stay abreast of current business issues and make every effort to constantly improve product knowledge and knowledge of the
marketplace - in particular the key issues affecting their designated market sectors.
Communicate all pertinent information involving assigned accounts and prospective accounts to principals and management
through monthly activity reports.
MEDIADEV, (January 2008 November 2010)
(A European IT marketing agency)
EMEA IT Marketing Representative/SAP Marketing Lead :
Handling IT marketing operations on an international level; working with a team of marketing and sales agents to carry out
lead generation campaigns across Europe, Asia and the Pacific.
Coordinating with clients, responding to client requests, compiling reports, ensuring that campaign objectives are fulfilled ontime and within established budget.
Conducting market studies, surveys, compiling statistics, risk analysis and surveillance, proactive crisis management.
Experience with Database Qualification, Profiling, Event Boosting, and Channel Build-up.
Building database of qualified contacts in the IT and Finance department of European medium to large enterprise.

ACHIEVEMENTS
Being one of first employees of the companys site in the Philippines, I was part of the team that consistently and successfully kicked
of campaigns here in Manila that resulted within the first three months growth of operations from 2 campaigns to 9 campaigns
having each resources handling the accounts of 3 to 4 clients. The continued excellent performance of our team here resulted in the
first years additional of 15 resources and contract expansion of 6 clients for 8 different campaigns.
During the height of the financial crisis, I was part of 3 person pilot team to handle accounts for Microsoft ERP (Dynamics) and SAP
(Hyperion Replacement) which performed excellently thereby ensuring the company with extension campaigns worth a years
workload. This enabled the company to have a working budget to start a new dimension of the business which is an ISV portal.
I have successfully launched and finished the lead generation campaign for SAP Business Planning and Consolidation solution
resulting in contract extension and an additional campaigns for SAP BI- SAP COGNOS replacements which targets Cognos users in
the UK, Nordics, and South Africa and Informatica users in Finland and UK.
I have successfully closed SAP CRM lead generation campaign in the UK leading to contract extension and
additional campaigns for Siebel and Salesforce.com CRM replacement in Germany, Nordics, and South
Africa.
Successfully launched SAP EPM for SEA region with a pilot campaign. SAP now gave us a master contract to produce leads
covering 90% of the Asian region. I am the one doing the training for all SAP campaigns which includes doing briefings and doing
follow-up calls to leads made by other junior marketing agents to make sure that the opportunities are always at the highest level.
Companies that I had successfully managed/handled campaigns, resulting to contract expansions
SAP

BPC BI, CRM, HYPERION REPLACEMENT, EPM FOR APAC, COGNOS REPLACEMENT, INFORMATICA
REPLACEMENT, STRATEGY MANAGEMENT SOLUTION
MICROSOFT
MS DYNAMICS NAV AND MS DYNAMICS AX, MS DYNAMICS CRM
IBM
BEA CRUSH CAMPAIGN
JUST MEDIA
MC AFEE, VM WARE, MESSAGE LABS, VERISIGN
ADOBE ADOBE INTERACTIVE FORMS
OPENTEXT
EIM, SHAREPOINT GREAT LAKES
GLOBAL 360
EPM
WORKLOAD AUTOMATION CAMPAIGNS
UC4 WORKLOAD AUTOMATION, GALILEO GROUP CCM, TIDAL
HORIZON, BMC

PACIFIC HUB, (2007-January 2008)

(The premier outbound company)
Senior Outbound Agent / Sales Coach:
This Lopez owned company came to hire our services from ACS. I joined this company together with my team and senior managers
with the goal of stabilizing their outbound program. We handled the same campaign as before(superpages.com) so we basically
introduced the principles and sales skills we had used from my previous job. In addition to it, I handled the statistical analysis for the
whole team giving reports to the team manager about the ranking of agents production for the day, for the week and for the month.
This enabled me to understand more the importance of minimizing cost thru non-production and instrumental to introducing a more
competitive atmosphere by introducing additional and creative rewards-system to proven performing resources.
ADVANCED CONTACT SOLUTIONS (2005-2007)
Senior Outbound Agent / Sales Coach:
ACS had invited the team that I was part of in SVI to pioneer the outbound aspect of their BPO. This was critical to their success
because the aim of the company was to gain ISO certification for both Inbound and
Outbound operations. Among the highlights of my career here were to be part of the core performing team that would serve as
agents that would be showcased to clients. The campaign we pioneer was also Superpages.com however the role I played was a
little different. Being in the core team, we are expected to motivate, monitor and train incoming agents within the shortest possible
time without affecting overall production. As a result, we were able to raise the roster from 10 to 70 performing resources in about a
year while still maintaining consistent high production.
SVI CONNECT (2004-2005)
Senior Sales Representative:
SVI was one the first outbound call center in the Philippines. The exposure I had was all B2B, specializing in stabilizing the newly
kick-off campaigns. I was part of a team who had stabilized a major online advertising company based in USA (Verizon
Superpages.com). I had both exposure of maintaining sales to resolving queried sales to increase production and make quality more
efficient. The role of a senior outbound agent also provided as a learning point to learn the basic statistical analysis. This involves
making team stats for Key Performance Indicators for the whole site.
EDUCATION

University of the Philippines - Diliman

Bachelor of Arts in Public Administration
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COMPUTER SKILLS
Salesforce CRM, Microsoft Office 2007, Windows XP, Lync 2010, Adobe Photoshop, NetMeeting, WebEx
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References: Available upon request