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TechSupportResumeSample
DINESHKUMAR
Phone:(Mob)+92XXXXXXXX,84XXXXXXXX
EmailId:dineXXXXXXX123@yahoo.com
CAREEROBJECTIVE

ITsupport,hardware,
testing

Seekingapositiontoutilizemyskillsandabilitiesin

Experienced
professionals

professionalgrowthwhilebeingresourceful,

GeneralJobseekers

theInformationTechnologyIndustrythatoffers
innovativeandflexible.
PROFESSIONALEXPERIENCE

Creativeandservice
industry

OneandHalfYearexperienceasaDesktop

Financeresume

fromApril2010toDecember2011

Teachingprofessionals
Healthcare
professionals

SupportEngineerinXXXXXSoftwarePvt.Ltd.

Responsibilities:
Proficientinhandlingescalatedcallsand
providinglevel1TechnicalSupporttoendusers.
MicrosoftOutlook,OutlookExpressconfiguration,
backup,troubleshooting.
ExperienceininstallationofWindows,
configuration,Technicaltroubleshooting,support

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ofserverHardware,operatingsystems,Microsoft
applicationsoftwareandperipherals,Windows
95/98,2000,2003,Server,XP.
6MonthexperienceasaDesktopSupport
EngineerinXXXXXXPvt.Ltd.onthepayrollof
XXXXXXSolutionsLtd.(1stJanuary2012toTill
Date)
Responsibilities:
Proficientinhandlingescalatedcallsand
Jobs
?Ask
providing1st&2ndLevelTechnicalSupportto
Interview
HR

Currentaffairs

Aptitude

English

endusers.
Exam

Engineering

MCA

MBA

GD

MicrosoftOutlook,OutlookExpressconfiguration,
Onlinetest

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backup,troubleshooting.
InstallationofDatacardLikeVPNDataCard,
Tataphoton+andRelianceNetconnectetc.
Maintainceofcomputerhardwaresystemsand
systemassembly.
Maintaintheassetsofpc'sandlaptops.
Installation&ConfigurationofNetworkprinters&
Scanneranditsbasicleveloftroubleshooting.
ManagealltheinventoryofPCs.
Configuring&ManagingDNS,DHCP&Active
Directory.
CreationandmanagementofDomainanduser
accountsaswellasassignaccessrightsand
permissiontouseinternetfacility.
Managing&MonitoringNetwork&Coordinate
withVendor.
ProvidedtheRemotesupport&Netmeting
supportusingfollowingsoftwareTeamViewer,
VNCServer,AmmyyRemoteSoftware,Remote
Desktop.
Monitoring&insuringarecommended
temperatureforServerStorageRoom.
InstallationofAntivirus,Patches&Updatesfrom
Backendside&frontendboth.

Placementpapers

ExperienceininstallationofWindows,
configuration,Technicaltroubleshooting,support
ofserverHardware,operatingsystems,Microsoft
applicationsoftwareandperipherals,Windows
2000,2003,2008,Linux,Ubuntu,WindowsXP&
Windows7.

EDUCATIONALQUALIFICATIONS
BachelorofArtB.A.fromXXXXXXUniversityin

Jobs

20052009.

?Ask

12thPassfromCBSEBoardin2004.
Interview
HR

Currentaffairs 10thPassfromCBSEBoardIn2002.
Exam
Engineering
MCA
MBA

Aptitude

English

Onlinetest

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PROFESSIONALQUALIFICATION

MCPCertified.
CompletedMCSE(MicrosoftCertifiedSystem
Engineer)fromIANT.
PursuingCCNAFROMIANT.
TECHNICALSKILLS
OperatingSystem:WindowXP,Vista,Win7,Linux
Ubuntu,MSDOS,2000,2003&2008R2.
HardwareSkills:PCassembling,Formatting,
Partition,driversInstallation,windows98,2000
professional,Xpprofessional.
Window2003Administration:Installation
Windows2003Server,ActiveDirectoryInstallation,
ImplementingDNSServer,creatingWindows2003
domain.
NetworkingServices:DHCP,creatingdomain
control.
Others:Assembling&TroubleshootingofPC's,
WindowsUpdate&antivir,Installation&
Troubleshootingofoperatingsystem's(WinXP&
Win2003server),ConfiguringMSOutlookandits
troubleshooting,Configuration&managementof
DNS,DHCP&ActiveDirectoryInstallation.

Placementpapers

PERSONALDETAILS
DateofBirth:
Languagesknown:

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Jobs

Interview
HR

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English

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callcenteragent
justtoapplyforacallcenteragent
marklouie09162015
DesktopSupportEngineer
DesktopSupportEngineerResume
Tamilarasan0912014
TechSupportSampleResume
Name:

Email:
Phone:

Jobs

?Ask

OBJECTIVE
Interview
HR

Topursueahighlychallengingcareerinthefieldof
Currentaffairs
Exam
Engineering
MCA
MBA
GD

Aptitude

EnglishITwhereIcanapplymyknowledgeandexperience,
Onlinetest
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acquirenewskillswithateamofprofessionalsand
providevalueadditionworktotheorganization.
TotalExperience:6Years
TECHNICALQUALIFICATIONS
ThreeYearDiplomainElectronics&
CommunicationEng.
NationalTradeCertificateinElectronics
Mechanics
CERTIFICATIONS
MicrosoftCertifiedSystemSpecialist(MCTS).
SCCMTrainingCompleted.
CiscoCertifiedNetworkAssociate(CCNA)
Coursecompleted
NovelCertifiedN+
COMPUTERSKILLS
Operatingsystems:Windows98,2000,XP,Vista
Ent.,Windows7Ent.&WindowsServer2003/2008.
Officesuites:Microsoftoffice2000,OfficeXP,
Office2003andOffice2007&Office2010
Mailclients:MSOutlook

Placementpapers

Desktops:IBM,Lenovo,Dell,HP,Acer.
Laptops:IBM,Lenovo,Dell,HP,Acer,Toshiba
PROFESSIONALEXPERIENCEDETAILS.
PresentlyworkingasaSeniorTechnicalSupport
Engineer(SCCM&EUS)atXXXLtdsinceOctober
2008tilldate.

JobProfile:TechnicalSupportEngineer(SCCM
administrationandworkstationManagement(L3)).

Jobs

?Ask

SCCM2007administrationandcoordinationfor
SouthIndia(4Statesand5Circlewith3000+
Interview
HR

systems).
Currentaffairs
Exam

Aptitude

Engineering

MCA

MBA

GD

EnglishEUSCentralTechnicalSupport(L3)team
Onlinetest
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MemberVodafoneEssarCellularLtd.

TroubleshootingSCCMclientissuesin
workstationsandlaptops.
ManagementofKMS(MicrosoftVolumeActivation
System)inVodafoneEssarCellularLtd.
RemoteAdministrationontheserverswith
RemoteDesktopConnection.
SeniorF.M.SEngineeratABCComputersLtdfrom
March20XXtoSeptember20XX.
JobProfile:ResidentEngineerCustomerSupport
TeamLeadforKeralaregionandmanagingthe
overallITactivitiesoftheRegionalHeadOfficeand
ITCoordinationofallbranchesacrossKerala.
MaintainingWindows2003Server.
ConfiguringMicrosoftExchangeServerclient
(mail).
MaintainDailyactivities,whichincludeBackup
processof2003servers,sendingchecklistand
otherreportstoCorporateOfficeITdept.
InstallationandMaintenanceofNetworkPrinters
andScanner.
MaintainingofIBM&HPDesktops,Laptopsand
Servers
ACHIEVEMENTS

Placementpapers

EDUCATIONALQUALIFICATIONS

PERSONALINFORMATION

Jobs

DateOfBirth:

?Ask

LanguagesKnown:
Interview
HR

Address:
Currentaffairs
Exam

Aptitude

Engineering

MCA

MBA

GD

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