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This report focuses on the entrepreneurial challenges and the process of overcoming them
specially reinforcing the financial issue. The report presents both the entrepreneur and financial
institutions view on financing opportunities for SME institutions. As a financial organization the
report shed light on BSRS and its BCC/BASIS/ICT Incubator and its adjacent financing modules.
From entrepreneurs point of view a number of incubator listed firms were selected and their
financing process has been introduced.
This report exclusively focused its view toward ICT SMEs. The fact that ICT Incubator is only
accessible to IT companies and the importance of ICT in Bangladesh economy growth has an
implicit importance in this regard. The report took this issue further by listing the bars that remains
in todays financial market for an ICT SME.
The report also contains critical analysis of the whole financing process and its pro/cons. The
submitters took the liberty of comparing BSRS normal SME financing schemes and its past data
with BSRS/BCC/ICT Incubator financing schemes. This report also showed the Requirements,
Paper works, Validation process, Other payment options & Follow through of the whole financing
process. Past data of BSRS financial investments and loan disbursements as well as data on
participation in ICT incubator has also been included.
Recent times have seen an encouraging up rise of women participation in SME institutions. This
fact has not been ignored and an analysis with relevant data on women participation in BSRS
and ICT Incubator scenario has been introduced.
The investment process for SMEs has been presented with diagrams and charts. A relatively
unique data follow through method has been introduced with computerized application attached
with this report. The software (Internally developed by the submitters) sheds a birds eye view of
the whole report and its contents.
Introductory Words:
As a term paper on the course of Entrepreneurship, in this report we wish to focus on the
entrepreneurship development process by sequencing both the financier and the entrepreneur
point
of
views.
As
financial
organization
we
have
selected
BSRS
( Bangladesh Shilpa Rin Sangstha ) following their track record of successfully implementing
growth prospective financing to entrepreneurial ventures and their active part in the industrial
development process of SME ( Small and Medium Enterprise ) sectors. We have followed their
financing process closely and documented it step by step. We have also enriched the report by
adding BSRSs previous years records in loan disbursement and recovery data.
To make the view point more focused, we narrowed our search to the ICT field and included the
ICT Incubator program of the Ministry of Science and Information, BASIS & BSRS. We have also
focused on the entrepreneurial view by including Fornix Software Limited as a recipient of ICT
Incubator program and also a debtor of BSRS. We followed their development process from
inception and have shown how they have used the loan and the Incubator program to improve
and develop their business.
This paper also includes a very unique feature worth mentioning; an interactive CD has been
prepared showing the whole report in a presentation format also includes interactivities
concerning all relevant industry, sector and organizational data.
By showing the entrepreneurial development in a unique point of view; following step by step
process of financing as well as their uses by historical data, we hope to combine both the
financier and financed organization views.
We didnt overlook the improvement in current gender inequality position in our country. We have
investigated the women participation in the relative field ICT.
Overview
of
Bangladesh
ICT
Industry:
Bangladesh ICT industry has come a long way in last several decades. Particularly, in recent
years, ICT in Bangladesh is experiencing an exponential growth and making its presence strongly
felt both in the public & private sector in the country. Some of the major driving force of the
industry are Increasing availability of computers (PC import in the country has been growing by
more than 35% during last five years; current number of PCs stands at 1.5 million), widespread
Internet
availability
(nearly
million
Internet
users)
and
the
recent
explosion
of
telecommunication network across the country (number of mobile connection projected to reach
10 million from the current 3 million in next three years; more than 20 PSTN license issued to
private sector Telecommunication companies in recent months and average growth of number of
connections is also projected more than 200% for next years). But, perhaps the most important
factor in the continuing development of the sector is the presence of a large number of good
quality software application development houses (more than 350 companies with 15,000+
programmers
&
technical
staffs).
The ICT industry in Bangladesh is thriving in a positive business environment. The legal and
policy framework for the industry is already in place. ICT policy has been formulated in 2002. The
IPR Law has already been enacted in the parliament in 2000. To monitor the development of the
sector and formulate action plans, there is a very high level Task Force for ICT sector that is
headed by Prime Minister. Already, different Ministries & agencies of the Government have
initiated e-Governance projects for delivering service to the citizens in efficient ways. The existing
government policy of allocating minimum 2% of the Annual Development Budget for ICT
procurement is a big encouragement for the industry. During recent times, the private sector
organizational
buyers
are
also
increasingly
emphasizing
on
using
ICT for
tapping
competitiveness in business, both at domestic and international market level. Increasing ICT use
at both the public and private sector has initiated good demand situation for software and ICT
services
industry
in
the
country.
In the International Software and ICT market, Bangladeshi companies have started to make their
mark. The country is already exporting software & ICT services to 23 countries. Last year, the
sector
achieved
43%
growth
rate
in
export.
The sector is well prepared for high growth in the next few years. A lot of young & talented
entrepreneurs are joining this sector and putting their creative effort in new business ideas. To
ensure the human resource requirement of the sector, more than 10,000 ICT students are
graduating from around 300 good quality Universities & IT Training Institutes every year.
The incubator Business concept: Bangladesh perspective
As Entrepreneurs generally are in need of finding a market and a base for start as well as growth,
Incubator Business concept provides the necessary nurturing to pull them through the most
difficult first few years.
In the incubator facility (Usually a set of offices in the same building), different businesses share
the cost of services. The purpose is to help the businesses grow so they can graduate from the
incubator to full fledged independence. The services that the incubators generally provide are
ranked here in order of importance:
1.
Business
2. Marketing advice/
3.
Information
marketing
on
4.
5.
plan
government
plan
grants
Computer
Guidance
in
government
guidance
development.
and
loans
training
procurement
procedures.
In 2002, Science, Information and Communication Technology Ministry took the initiative and
brought BSRS and BCC together in forming the ICT incubator. Under the MoU, BSRS will provide
housing and space for the Incubator companies and possible future financing while, BCC will
overview the IT enabled services as well as sort the IT company applicants for Financing from
BSRS.
Distribution of space for the software exporters and IT-enabled service companies in the newly
set up ICT Incubator began on 1st January 2002. The government provided 68,000 squire feet of
area at Bangladesh Shilpa Rin Sangstha (BSRS) Bhaban at Kawran Bazar to install the incubator
costing Tk3.6 crore. Under the agreement, spaces from the 3rd to the 9th floors of BSRS are
provided for the software exporters and IT-enabled service companies at a subsidized rate.
BSRS also prioritized its financing process for incubator participants and many of the firms took
loans from BSRS. BCC provides a generator for round-the-clock uninterrupted power supply and
a broadband Internet connection for the software exporters and the IT-enabled service
companies. So far, 63 software exporters and IT-enabled service companies have joined the
Incubator.
BASIS
Bangladesh Association of Software and Information Services (BASIS) was formed in 1997 with
the mission to mobilize regulatory and policy support to this industry and to assist member firms
in building capacity for better addressing the needs of the domestic and overseas markets.
BASIS started with 17 charter members. Today the membership stands at 116 (January 2004).
Members of BASIS account for more than 90% of the total software and IT services revenue of
the country. Its members have among their clients, fortune 1000 companies in Europe, North
America and Austral-asia. On a regular basis its members export software and IT services to
more than 20 countries of the world.
BASIS has meticulously fostered close working relationships with the policy makers, government
functionaries and the academia to ensure unhindered growth of this industry in Bangladesh.
BASIS was instrumental in getting software Copyright Amendment Law enacted in the year 2000.
BASIS is also working with other chambers in scrutinizing the Draft Electronic Transaction and
Cyber Crime Law. BASIS actively provides assistance and support to all overseas clients of
software and IT services and also to overseas investors looking for business opportunities in
Bangladesh.
BCC
The main objective of establishing BCC was to ensure the effective application and expansion of
the use of information technology. In view of this BCC has been formulating appropriate policies
and implementing them since its inception. The description and the lists depicting the steps taken
and other activities are presented in the following sections.
We have chosen BSRS to portray the financier point of view in the process of entrepreneurial
development.
BSRS History
Bangladesh Shilpa Rin Sangstha (BSRS) was established on October 31, 1972 under the
Bangladesh Shilpa Rin Sangstha Order, 1972 (Presidents order No. 128 of 1972) to provide
credit facilities and other assistance to industrial concerns and encourage and broaden the base
of investment in Bangladesh.
BSRS extends medium and long term credit facilities to industrial projects mainly in private
sectors. Besides, it provides, underwriting advance /bridge finance/debenture loans to public and
private limited companies. BSRS also guarantees under certain conditions, deferred payments of
machinery imported under suppliers credit and provides guarantee and counter guarantee for
loans for loans , debts, credits, performance of contract and financing arrangements with foreign
leading agencies as well as local banks and financial institutions. BSRS is an active member of
Dhaka Stock Exchange (DSE), engages in trading securities in both the primary and secondary
securities market. It also acts as a manager and banker to the public issues of the securities.
BSRS started commercial banking operations from 4th may, 1997.
Organizational setup:
BSRS has 18 operational departments under 4 divisions at its head office in Dhaka. It has one
commercial banking branch at Motijheel and a corporate branch in Karwan Bazar, Dhaka. BSRS
has four branch offices outside Dhaka, one each at Chittagong, Rajshahi, Khulna and Sylhet.
Capital and Resources:
Currently the resources of BSRS consist of local currency funds only. Since 1985, BSRS has not
received any foreign currency fund. Prior to 1985, the foreign currency funds were the lines of
credit channeled by the government from various international and regional leading agencies.
The foreign currency reserves were also augmented by contracting direct credit lines from
different foreign countries and by borrowing foreign currency from the Government or from any
bank or financial institution in Bangladesh or from any foreign countries, governments, or foreign
banks or financial institutions. The local currency fund of BSRS consists of paid up capital,
reserves, deposits and borrowing from the Government.
The authorized and paid up capital of BSRS are Tk. 2,000 Million and 700 million respectively.
BSRS equity as on june 30, 2001 stood at Tk. 1,573,707 million ( Including reserves and surplus )
The
resource
position
of
BSRS
as
on
June
30,
2001
is
shown
below.
Source
2001
2000
Paid up Capital
700.000
700.000
Reserves
873.707
755.654
500.667
584.000
Deposits
135.445
89.447
Total
2,209.819
2,129.101
Total
loan
Food & Allied
3,004.699
47.045
3051.744
5,596.139
61.660
5657.799
3303.556
41.444
3345.000
71.348
60.218
131.566
Chemicals, Pharmaceuticals
2379.390
37.957
2417.347
159.014
3.472
162.486
Transport
1196.791
2.155
1198.946
Services
698.147
39.003
737.150
Engineering
556.756
20.656
577.412
Misc.
92.334
92.334
17371.784
Others
Commercial Loans
Loan
Under
2.228
investors
2.445
scheme
Staff loan
88.658
Total Taka
17058.174
313.610
17465.115
Status of Projects
1999-2000
2000-2001
Commercial operation
02
02
Total Operation
02
01
Under construction
03
03
04
05
Total:
11
11
Outstanding
Overdue
Overdue as %
of outstanding
Year
Private
Public
Total
Private
Public
Total
1997
15,249.02
391.58
15,640.60
12,987.76
203.55
13,191.31
84.34
1998
16,513.44
369.60
16,883.04
14,271.06
219.63
14,490.69
85.90
1999
17,865.91
353.98
18,219.89
15,141.05
230.87
15,371.92
86.58
2000
17,578.73
274.86
17,853.59
15,517.55
207.00
15,724.55
88.07
2001
17244.02
221.10
17,465.12
15232.47
207.00
15,439.47
88.40
Years
Cumulative
(Since
Inception)
Years >>
2002-
2001
2000
1999
1998
1997
2001
2000
1999
1998
1997
1996
Net Approvals:
Term loans
Underwriting
23.47
Advance
&
83.70
6.38
97.17
241.55
226.61
5183.58
34.67
20.00
48.20
132.31
8.84
42.42
31.46
259.34
Debenture loans
Equity Investment
27.42
35.13
Debentures Investment
63.43
Disbursement:
Term Loans
Underwriting
advance
&
65.52
121.98
199.90
212.41
6.38
29.09
40.38
18.20
27.42
35.13
8.84
42.42
114.18
4899.49
115.65
debenture loans
Equity investment
31.46
Debenture Investment
Recovery:
259.34
64.43
351.51
278.13
261.52
302.85
291.03
7905.45
Gross Investment
41.82
659.70
508.32
970.43
607.00
10246.74
80
628
658
1135
213
3117
Paid up capital
700.00
700.00
700.00
700.00
700.00
700.00
Reserves
873.71
755.65
690.61
620.07
547.32
873.71
Borrowings/term debts
500.67
584.00
584.00
584.34
501.00
500.67
Total Assets
18608.43
18834.46
19212.21
2429.56
2366.14
18608.43
Economic
Highlights
Financial Highlights:
Total Income
247.35
196.14
161.63
174.19
260.90
7205.06
Total Expenses
139.24
129.30
121.96
119.02
215.56
5507.54
56.29
65.92
75.65
68.33
82.50
56.29
1.33
1.04
6.17
7.17
11.65
1.33
0.75
0.69
4.60
4.90
9.62
0.75
108.11
66.82
39.25
55.17
44.54
1908.78
69.11
44.42
39.25
55.17
32.92
832.03
Tax paid
22.45
7.29
6.52
19.64
47.77
1649.28
135.68
115.00
32.99
44.00
1790.00
5541.94
0.69
0.69
350.07
Total
expenses
to
total
Income (%)
Total Income to total Assets
(%)
Total
expenses
to
total
Assets (%)
to
national
8.75
8.75
7.00
7.00
7.00
168.18
Debt-equity ratio
0.32:1
0.40:1
0.41:1
0.44:1
0.40:1
0.32:1
2.58
5.28
4.53
3.23
0.25
2.58
Exchequer
Notes:
a. Color codes:
Approximate position as on June, 2001
Percentage
Ratio
Numbers
b. These data have been provided by BSRSs MIS department and DSE Library and subject to
changing in approximate values.
Investment process for BSRS:
To apply for financial assistance from BSRS and inclusion in ICT Incubator a potential SMEs has
to go through a set schedule of processes. They have been described below.
1. Formal Application to BSRS for loan or financial support:
1. The applicant company has to acquire formal application from BSRS office paying
Tk 100 as pay order to BSRS chief disbursement officer.
2. While receiving the form these documents have to be shown.
Business.
4. The VAT certification Number or
4. TIN number ( Tax Identification Number )
4. List of Directors and their consent letter.
2. The Application submission :
The formal application consists of primarily information about the applicant and the intended
business pattern he or she likes to chose. Please refer to appendix 1.02 for a demo of the formal
application form/
3. The application Processing:
The BSRS authority takes a disclosed time (Usually 2 to 3 weeks) to process the submitted
application. This time is spent evaluating the given data in the application and a preliminary
assessment of the applicant for loan purposes. The data collection usually revolves around:
1. The assessment of truth in
Business Address
Business Capital
Business Partners
Business Registration
Government taxes payment trends.
2. Eligibility findings.
This process is dedicated in assessing whether the applicant passes the
Eligibility qualifications, as in education, financial solvency, nationality,
Affiliation with government service, etc.
4. Preliminary interview & submission of project proposal:
If the application passes through the preliminary application processing, he/she is notified of the
eligibility and is asked to appear before an assessment officer with a copy of the financial
proposal paper for the financing asked from BSRS. The project paper or proposal is an integral
part of the processing as the actual loan disbursement decision largely depends on the
soundness of the report. The report paper should contain
1. The proposed financial structure of the organization after the receiving of the financial
assistance from BSRS.
2. The allocation of funds from the financing opportunity.
3. The forecasted company / organization accounts.
4. Future payment method preference.
5. Possibility survey and product line feasibility study.
6.
7.
8.
9.
10.
11.
12.
In the interview the applicant is asked on these and other relevant issues focusing on the above
noted issues. Then the applicant is asked to come back when the project proposal passes the
investment board of BSRSs approval.
5. Final approval for BSRS financing:
If the board of BSRS finds the project proposal lucrative and feasible, it passes through the
investment board. The applicant is asked to appear before the board for the final time and submit
the final proposal regarding the financing interest rate and payment method. Here some distinct
points are settled. They are
1. The interest rate set by the BSRS.
2. The Payment method and period
3. Whether BSRS holds steak in the new organization.
4. If so, the applicant is asked to increase its capital by the financing and issue new shares on
behalf of BSRS. BSRS follows a rule where the new organization is financed up to 49% of its
working capital and 33% if the company or organization already has other institutionalized
financing options received.
Upon the settlement of these factors, BSRS instructs the applicant to open a new account in any
nationalized commercial bank and transfers the money ( Amount financed ) to the account. The
account is jointly held by the applicant and BSRS.
6. ICT incubator Space allocation process:
In this segment if the company chooses to take part in ICT Incubator, the applicant has to apply
formally to BSRS for allotment of space and take part in the ICT Incubator program. Upon
application BSRS instructs the applicant to collect a separate application form from BASIS under
BCC (Bangladesh Computer Council) for space allocation in ICT Incubator.
The form is given in the appendix
7. Receiving of the allotted space:
The ICT incubator form from BASIS should be taken from BSRS Bhaban, BASIS office in ICT
Incubator. The paperwork that includes in this form are
1. The trade license
2. Registrar certificate
3. Form of organization
4. Required space, (Minimum 500 sft.)
After submitting the filled out form with all the paperwork, BCC evaluates the request and if
accepted instructs BASIS to allocate space and necessary infrastructure to the applicant
organization.
8. The final allotment:
After the space allotment the applicant organization has the choice to join BASIS, which enables
the organization to receive added infrastructural and market support from BASIS. The applicant
occupies the ICT Incubator space and informs BSRS about the allotment. The allottee should first
pay BCC/BSRS 3 months rent in advance as required by the space taken.
Thus concludes the entrepreneurial financing process of BSRS/BCC/Basis ICT Incubator.
The flowchart of the financing process:
Critical Analysis of BSRS Investment process:
Though in truest sense, BSRS is one of the most prominent among the handful of financing
options available for ICT companies, the financing process is not without its critics. A long
process of finalizing the disbursement and sanctions makes BSRS ICT loans one of the costliest
in the country. Also, BSRS deeply divides its ICT Incubator financing with its normal industry
financing. The terms and conditions for ICT institutions on or off Incubator are distinctly different.
The case stands, a company cannot achieve easy financing without participating ICT Incubator.
On the other hand ICT Incubator loan consists of 3 organizations. BASIS for space allocation,
BCC for Incubator participation and BSRS for Financing. The continuous and often unduly
strenuous paperwork reduces the competitive edge of the participating companies.
On another somber note, even the normal financing rate and the Incubator financing rate also are
different. Where a firm outside Incubator can be subjected to loan interest according to the
Governments industry policy, the Incubator participants have the opportunity to have reduced
interest rates.
Reduced interest rate is not also without its demerits. It is often seen that the firms needing most
( Startups, Small Entrepreneurs ) are deprived while big names in ICT industry get the often
reduced loan interest rate from BSRS. The time frame of the total allocation and financing
process is too long to be comfortable for any enterprise. As the space allocation is overseen by
BASIS and financing is overseen by BSRS any lagging in either part causes further time
delay.The entrepreneurial View:
This report is rightly divided into two parts. In Entrepreneurial development, the first part focuses
on the financiers point of view, while the second part focuses on the entrepreneurs perspective.
Address
Telephone
(880-2)9122351, 011-804448
Fax
(880-2) 8121000
info@fornix-soft.com
1998
Software
Year
of
Establishment
Sectors
Development
Implementation,
and
Hardware
Marketing,
Marketing,
Networking
Web
Design
and
and
E-Commerce,
Executive
Employee Strength
Marketing
Officer
(2001)
Personnel
Software
Professionals
Hardware
Engineers
Finance
&
Administration
8
:
Personnel
Total
:
:
a)
Standard
2,
Chartered
Dilkusha
Grindlays
Bank
Commercial
Area
Dhaka-1000,
b)
Dhanmondi
Ltd.
Bangladesh.
Standard
Chartered
2,
Dhaka-1209,
Bank
Ltd.
Bangladesh.
5
7
Bankers
10
30
c)
Firmgate,
Sunali
Dhaka-1209,
Bank
Bangladesh.
d)
BSRS
Corporate Branch, Karwan Bazar,
Dhaka 1011
technologies. The driving policy is to meet customer satisfaction and build a lasting partnership
with its clients. A team of experienced and budding professionals is the driving force of
Fornix Soft Limited and dedicated to make the enterprise IT enabled. The company believes
every business should operate with cutting edge technologies to make its operation globally
competitive and innovative. We are always interested to provide total solution for our subscribers.
Whenever they needed for network based database application. We are providing the
establishment of network connectivity and all the relevant hardware setup with the software
application also using UTP, Co-axial and fiber Optic Module even VSAT and Microwave Linking
for wide aria network if required.
Line of credit taken by Fornix Software & description:
Year and source
Amount
Portion
of Debt 0Finance
in Total
Utilization Sector
Repayment/
Rate
Provision
Debt
(Relative to
the
year
taken)
Sonali Bank
Tk.2,50,000
85%
(1998)
Inception, Structure,
Nil (1997),
Facilities,
Tk.
Equipment, recruiting
periodical bi
9.75%
20000
monthly
after words
Standard
Chartered
(2000)
Tk.2,00,000
Bank
5%
VISA
Business
service
Tk. 85,000
expansion
(1999)
Structural
Nil / 221,115
11.75%
and
MASTERCARD
acceptance
license on credit)
BSRS (2001)
Tk.20,00,000
98%
improvement,
Equipment
expansion
and
10.49%
[1] The last two phases in timeline can overlap each other bearing a total time frame of 10
-12 weeks.
work basis. Fornix took a bold step in not outsourcing its gathered jobs outside the firm to
other local IT companies but attempt to provide total service in house.
Although Fornixs admirable business strategy, in Bangladeshi context, where market does
not always react to positive inputs, it remains also to be seen, how much the company can
forward itself in the coming years.
A
look
in
ICT
entrepreneurial
sector:
in
financing
for
Bangladesh
ICT
SMEs:
Software industry is one of the essential components of IT industry with global market of
US $ 276 billion in 1996. It is still largely dependent on human resources and some of the
developing countries are taking advantage of this opportunity. India is one of the most
successful countries in developing its software industry and in 1996, it generated revenues
totaling US $ 3.20 billion (out of which export was around 40%), with an annual growth rate
of
about
70%.
The present size of software industry in Bangladesh is very small. Only a few firms are
involved in export of software and data entry services, and the total volume of revenue
generated is negligible. These factors can be identified as the major problems which are
impeding the growth of software industry. These are summarized in the following tables
under
four
functional
areas:
Fiscal
Human
Resource
Development
Infrastructure
Marketing
A.
1.
FISCAL
High
rate
2.
3.
Absence
8.
Taxes
Bank
Domestic
in
Absence
of
sources
Absence
prohibitive
Customs
clearance
computer
funds
for
market
of
of
funds
industry
procedures
is
for
Software
incentive
software
rate
constraints
9.
and
banking
Difficulties
Absence
Hardware
export
borrowing
Fund
on
of
of
of
10.
&
Complicated
6.
7.
Duties
Absence
4.
5.
of
PROBLEMS
purchase
promotion
financing
for
R&D
B.
HUMAN
RESOURCE
DEVELOPMENT
PROBLEMS
Acute
3.
4.
shortage
Graduates
Number
of
of
lack
graduates
in
tutors
computer
computer
related
skills
subjects
is
very
low
5. Course curricula for computer related subjects do not reflect market needs.
6.
Quality
7.
8.
control
Low
for
Interaction
training
of
high
courses
training
industry
in
literacy
IT
and
inadequate.
academic
INFRASTRUCTURE
1.
No
copyright
Foreign
protection
firms
Facility
for
3.
software,
out-sourcing
high
speed
BTTB
communication
Customs
8.
Lack
9.
facility
satellite
7.
Association
Data
10.
Strengthen
12.
firms
13.
Lack
updating
in
consuming
Software
Development
the
implementation,
of
Bangladeshis
in
country
monitoring
software
and
export.
MARKETING
Capability
export
infrastructure
in
for
exists.
software
telecom
for
manuals.
not
support
hub
expensive
and
does
to
policy
D.
and
time
involved
communication
of
slow
journals
role
mechanism
video-conferencing
books,
National
of
limited.
expensive
is
Services
EPBs
No
14.
ports
Processing
Poor
links
at
latest
of
and
is
slow.
for
communication
clearance
of
Bangladesh.
connection
No
6.
deters
connection
Internet
5.
which
from
data
Internet
4.
lacking.
PROBLEMS
for
from
lacking
computer
level
between
C.
1.
computer
level
Facilities
9.
2.
of
PROBLEMS
software
sector
is
not
known
foreign
firms.
internationally.
2.
Tendency
3.
use
Domestic
4.
5.
to
Efforts
No
organized
to
pirated
software
market
market
publicity
of
deters
is
Bangladeshi
capabilities
of
very
small.
ability/products
firms
involved
lacking.
in
software
development.
6.
7.
Difficulties
No
participation
in
obtaining
in
international
direct
fairs,
access
which
provide
to
market.
opportunities
for
marketing
8.
No
opportunity
9.
Marketing
10.
Information
11.
Quality
for
efforts
in
on
of
exhibiting
large
software
Bangladesh
Bangladeshi
local
IT
software
software
capabilities.
markets
non-existent.
professionals
developers
lacking.
unknown.
Idea
generation,
concept
demonstration.
Nurturing startups
The first problem is with market worthy product design and new ideas. The entrepreneurs
here lacks the proper knowledge of demonstrating a concept to financiers as well as have
minuscule opportunity from the financier themselves for doing so. The other great problem
is for the startups to nurture their institutions, i.e to ride out the potential loss in the first few
quarters and gain experience to developed improved and business worthy strategies. The
two reasons are interlinked as nurturing a startup often requires more work in the field of
financing as well as idea generation.
2. Lack of Long-term capital
Our local ICT companies suffer most from the lack of long term capital. Though the current
history in global economic scene encourages more financing in IT sector, Bangladesh is
surprisingly different in this respect.
Banks and other Financial Institutions are legendary in their un-acceptance of an IT
Entrepreneurial idea. Despite having record growth rate in the region and all over the world
the trend for Bangladeshi FIs are heartbreaking in the sense that more than 100% less
productive sectors like real estate development is given more preference over IT
entrepreneurships. Which originates these related problems for a startup.
a.
b.
Company
Process,
level
technology
c.
infrastructure
and
Human
quality
development.
capacity
resource
development.
development.
d.
Product
development.
e.
Business
development.
Working
capital
against
work
orders.
Love
money.
In
house
investments
accumulated
by
the
Public
R&D,
concept
generation,
entrepreneurs)
grants.
company
incubation.
Angel investors. ( Silent or sleeping partners, financing the project not operating it )
Loans
from
Venture
financial
capital
institutions.
fund.
Capital market.
Current status of access to finance:
The current position or status is more or less discouraging for an ICT company. The
current status for IT financing is listed below.
Limited
availability
Limited
availability
Limited
or
Limited
of
of
love
money.
public
grants.
non-availability
availability
of
institutional
of
VCs.
financial
products.
Lack
of
awareness
and
confidence.
Low
risk
management
capability.
The
structural
or
integral
change
propositions
and
To
convince
To
financial
mobilize
agencies
to
provide
love
money
seed
and
capital
for
startups.
angel
investors.
To develop, promote and implement the guideline for making valuation of intangible
assets
of
software
companies.
To work with financial institutions for developing and offering financial products.
To
encourage
homegrown
and
international
VCs.
To demonstrate that investment in software is low risk with the potential of high return.
Proposition on policies:
It is easily recognizable that it is not possible to implement all the recommendations at
once, and that all the suggested measures are not needed at the same time. Therefore,
recommended actions can be classified under Short Term and Medium Term, depending
on the priority and importance. (The time frame for Short Term should be in our view a year
and for Medium Term 3 to 4 years). We feel that in the very rapidly changing scenario of IT
Industry
growth,
it
is
very
difficult
to
go
for
longer
time
horizon.
The recommendations have been grouped under the following areas , the same way that
the
problems
have
been
identified
elsewhere
in
this
report:
Fiscal
Human
Resource
Development
Infrastructure
Marketing
Short
Term
Fiscal
a) To exempt Computer Hardware, Software, Peripherals, Communication Equipment,
related components, and spare parts thereof, from Import Duty, VAT, Infrastructure
Development
Surcharge,
Import
License
Fee,
Advance
Income-Tax
etc.
b) To allow Tax Holiday for the export-oriented Software and Data Processing Services
Industry, for 10 (ten) years (a unit will be considered export-oriented, if at least 70 % of its
revenue
comes
from
export).
import
of
the
same
products.
d) To allow export of Software and Data Processing services through Sales Contract,
instead
of
Letters
of
Credit.
e) To bring the Bank interest rate on loans / advances / overdraft down to the level
applicable
to
other
export-oriented
thrust
sectors.
with
the
interest
lost.
h) To create a Venture Capital Fund of at least Tk.10 Crore at Export Promotion Bureau for
equity participation in export-oriented Software and Data Processing Services Companies.
Human
Resource
Development
a) To introduce Basic Computer Skills as a Compulsory Subject for all students in all
Universities
of
the
country
at
Graduation
level,
starting
from
1998.
passing such examinations, and to encourage employers of both Government and Private
Sectors to give preference to such Certificate holders for jobs.
Infrastructure
a) To enact appropriate laws for the protection of Intellectual Property Rights, as required
under
the
WTO
Charter.
b) To set up low-cost high-speed data and voice communication link with the USA and the
UK, with a minimum speed of 2 Mbps. Private Sector should be allowed to provide such
service
c)
along
To
set
up
an
with
Internet
Node
BTTB.
in
the
country.
d) To make Internet connectivity available at affordable rate, not exceeding Tk.0.50 (fifty
paisa)
e)
To
per
make
Video
minute
Conferencing
facility
of
available
use.
through
VSAT.
f) To allow Private Sector to set up their own Satellite Communication links in order to
obtain competitive price advantage and greater availability of Communication facilities.
g) To create separate Cells at Chittagong, Dhaka, Kamalapur and Benapole Customs
Houses to handle all incoming and outgoing equipment / documents /data media of exportoriented IT Industry, so as to ensure clearance of such equipment / documents within 24
hours.
h) To create a Central Resource Center at Bangladesh Computer Council with current
Books, Magazines, Periodicals, Software, Manuals etc. on IT related subjects.
i) To encourage software firms to form an association primarily to protect the interest of the
Software and Data Processing Services Sectors, in line with NASSCOM, ASOCIO, WITSA,
JISA
etc.
j) To assign one Assistant Director of Export Promotion Bureau for this sector on a full time
basis.
Marketing
a) To arrange meetings/seminars in selected locations in USA with a concentration of IT
Professionals of Bangladeshi origin (e.g. Silicon Valley, California, USA) to inform them
about the incentives being provided by GOB and mobilize their support to help
Bangladeshi entrepreneurs. These meetings should be addressed by policy makers/high
officials/IT
professionals
representing
GOB.
b) To ban use of all pirated Software in all organizations, both in the public and private
sectors.
c) To encourage all Government, Semi-Government, Autonomous organizations, Sector
Application
Software.
prospective
customers.
f) To explore the possibility of obtaining business on sub-contract basis from the suppliers
of Software and Data Processing Services in India, Sri Lanka and the Philippines etc.
g) To empower Export Promotion Bureau to ensure regular participation in all major
International
Exhibitions
Fairs
for
IT
products
and
services.
have all combined to pave the way for the emergence of entrepreneurial development
among women in rural Bangladesh.
Women have achieved good prospects in industry, especially the small and cottage and
micro-home-based ones. Their present involvement in manufacturing and in the recent
trends of their involvement in construction activities in growing numbers is likely to
continue. Women have emerged as exporters and their control of export- oriented
industries, are promising areas for enhanced female participation and employment.
Womens growing involvement in the construction of civil works gives evidence to their
potential regarding market growth opportunities and should be encouraged. To stimulate
female entrepreneurship and create further employment opportunities, training programs
for relevant issues, need to be provided to women currently in business. Where women
have access to market information and display of products they can increase their
business acumen, especially with respect to demand for a wide- range of products they
might choose to produce.
Types of Production Units and Trades include the common small scale production units
such as Handicrafts with various types of raw materials, Handloom Weaving & Spinning,
Basketry, Mat making, Manufacture of Coir products. Fishing Net making, Paddy husking
by Dheki, Oil production by Ghani, Jute production and sale, Jute goods production.
Pottery, Cane and bamboo products, Seri culture, Silk weaving, Honey Making, Screen
print
&
Batik,
Embroidery, Dressmaking.
Tailoring,
Puffed
Rice
Making,
Food
production( packed or retail sale of dry food), Food Processing, Wood craft & Furniture,
Molasses making, Biri( indigenous cigarette made with special leaves) production, Milk
production units, dairy and milk products, Dyeing and printing, Book Binding,
Confectionery, Urea Molasses Block( cattle feed) etc., Nursery and Horticulture production.
Kitchen gardening, poultry rearing( sale of eggs, poultry, chicks), goat and sheep rearing,
cattle fattening are common agro- based occupations.
Women entrepreneurs should be provided special facilities to develop their enterprises.
These include:
(1)
Development
(2)
Separate
Banks
counters
with
in
separate
counters
advisory
in
service
commercial
cell
banks
for
women;
for
women;
(3) Arrangement of exclusive fairs to promote products manufactured by small & cottage
based
(4)
Fixed
units;
quota
of
stalls
for
women
entrepreneurs
at
(5) Special market facilities both in the domestic and the international arena.
export
fairs;
Government resources are limited. Infrastructure development and other broad sectors of
economy demand and consume major share of the national development budget. It is thus
sometimes said that poverty alleviation goal receives more palliatives than substance. In
face of things as they stand, both the GOs and the private sector have a major
responsibility to promote entrepreneurship development for women. Without that the
advancement of women will remain a far cry.
Role played by BSRS for women entrepreneur development:
On behalf of the government BSRS has arranged some policies and schemes to promote
the development of women entrepreneurship. Very few women entrepreneurs have so far
taken loan from BSRS. This is due to the loan granting process and the formalities that are
required to meet make a bit difficult for women to get the loan amount. However BSRS
with the help of some other NGOs has taken initiatives such as:
(1)
(2)
(3)
Setting
up
of
Identification
Planned
addresses,
(4)
Publication
forms
Organizing
a
of
of
of
Women
Entrepreneurship
women
entrepreneurs
directory
of
business,
women
products
entrepreneurship
Development
of
entrepreneurs
Cell;
Bangladesh;
with
manufactured
development
their
etc.;
training;
Day
since
March
08,
1984.
International Womens Day stands for equality between women and men. During
International Womens Year in 1975, International Womens Day was given official
recognition by the United Nations and was taken up by many governments throughout the
world. International Womens Day is a time to reflect on progress made to call for change
and to celebrate acts of courage and determination by ordinary women who have played
an
extra
ordinary
role
in
the
history
of
womens
rights.
In our country also women are being seen in frontlines to fight against hunger, poverty and
environmental degradation. So, on this day, let us think about empowering women also
through ICT (Information and Communication Technology). Because it is an essential part
like other goals for winning the fight in the lives of women. It will increase resources in their
hands to be self reliant and empowered and reduce discrimination against them. It is a part
of
placing
their
issues
at
the
forefront
of
policy
action.
of
Micro
Credit
by
the
United
Nations.
so
much,
which
may
not
be
possible
through
other
media.
ICT has a strategic link with poverty reduction. The Internet, email and mobile phones top
the list of new tools. ICT can directly empower women as well as the poor people by
offering access to services historically unavailable to them because of high cost or lack of
infrastructure, particularly in rural areas. Now buying-selling or renting ICT equipment itself
is a source of income. Mobile phone has already ushered in such income among many a
rural woman in Bangladesh. The computer training institutes in our country should set the
course curriculum in accordance with the need and demand of our country. Access to the
Internet is still very limited for several reasons, like poor teledensity, poor electricity, poor
affordability of computer and knowledge about the Internet. Public Internet access is very
limited in the private telephone canters and cyber cafes. Though the divisional
headquarters and some district towns have access to Internet, but the commercial use of
Internet is limited due to the bandwidth limitation. Despite the rapid fall in the cost of the
Internet services, it is still high for the general people and students. That is why it is
necessary
*Access
that,
to
Internet
exchange
should
be
at
par
throughout
the
country.
*A high-speed national data network for the country connecting all important cities, district
headquarters and important upazilas should be established. BTTBs upazila level Internet
project
should
be
implemented.
use
of
Global
Information
Superhighway
should
be
ensured.
*All schools, colleges and universities should be brought under Internet network. This is an
emergency programme to be initiated earlier. As a result women from rural areas will be
able to get access to use of Internet as well as to be trained up on ICT.
Access to ICT at university level has achieved a very limited success. The ICT penetration
in primary, secondary and higher secondary level is not satisfactory at all. Only a limited
number of urban schools and colleges have ICT facilities for education purpose. There is a
huge mismatch between the market demand and the courses offered. We do not produce
adequate number of qualified ICT professionals in our educational and training institutions
to cater to domestic demand. The migration trend of quality ICT professional is alarming.
So,
we
should:
with
curriculum
that
incorporates
the
latest
technology.
*Introduce basic computer skills as a compulsory subject for all students at Intermediate
and
*Polytechnics
Graduate
and
other
training
institutes
level.
should
offer
diploma
in
ICT.
*Unemployed girls, women and youth should be encouraged and given priority for ICT
training
courses
vis--vis
market
demand.
*Diploma and trade courses should be introduced in distance education system through
ICT
network
under
Open
University.
* A national specialized training of teachers centre should be established for solving the
problem
of
acute
shortage
of
quality
teachers
in
ICT.
* Female students and teachers of university and colleges should get free or subsidized
access
to
Internet.
*All universities and higher educational institutions should be networked for better access
to
knowledge
and
information.
*Primary and secondary level education should be emphasized for long run return in ICT
industry.
*More training institutes on ICT for the girls and women should be established. Poor and
meritorious students, unemployed girls, women should be given free of cost training,
accommodation,
training
materials
etc.
* After completion of training, bank loan may be offered to them on easy terms to set up
cyber
caf
or
computer,
training
institute
in
urban
and
rural
areas.
*JAWS talking software can be given free of cost from the educational institutes or Govt.
offices to the visually impaired female and male students as well as the normal software to
the
disabled
students.
*Govt. of Bangladesh, BTTB as well as the mobile phone companies in our country should
encourage more unemployed women to run business of phone, FAX, computer compose,
etc.
ICT policy : Women Issues
Honorable Prime Minister has already declared ICT as the thrust sector. The ICT policy
aims at building an ICT-driven nation comprising of knowledge-based society by the year
2006. According to the ICT policy, to implement the target areas, we should work hard from
now and take necessary initiatives earlier. On the other hand, more female IT professionals
should be encouraged to join in accomplishing the policy and to reach the goal of ICT also
as a part of opening and building up their carrier.
Conclusion
To be kept focused on the subject of entrepreneurship during the course of this report was
one of the most rewarding experiences. As we took BSRS to portray the investor outlook
on entrepreneurship, in our view, a rare glimpse inside the corporate mindset toward SME
entrepreneur development has been unveiled. We have explored both the entrepreneurial
and the facilitator viewpoints as we have also introduced Fornix Soft Ltd. As a case study
to see the results of BSRS financing in entrepreneurship. We tracked the growth of Fornix
Soft. We connected the reality with the theory of entrepreneurial development that we
studied in this course, in the critical analysis section. We have also tried to analyze the
performance of BSRS by introducing numerical data for the past 6 years. We explored
their loan disbursement/recovery performance critically.
In this paper we focused on the ICT industry. As we were to produce this report on SME
entrepreneurial development, our view of ICT industry both as a thrust potential industry
and an industry consisting SMEs largely made us focus on that. We also explored the
participation of women issue in view of the ICT industry. At the end, we followed the market
trend and tried to piece together a case in point of the prospects and barriers; and
propositions for the ICT industry for entrepreneurial development.