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SCHOLARSHIP TALENT ATTRACTION & RETENTION

JPA Scholar User Manual - Version 4.0.23.07.2013

JPAScholar
User Manual

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Table of Contents
Welcome to STAR .................................................................................... 2
Activate your Account ............................................................................ 2
Steps to Confirm your Employment ...................................................... 4
Update Your Resume ............................................................................... 6
Completing your Resume ...................................................................... 6
Update Personal Details ........................................................................ 7
Updating your Photo ............................................................................................. 9
Updating your resume file..................................................................................... 9
Updating your Personal Details ........................................................................... 9
Update Qualifications & Scholarship Information .............................. 10
Update Institution ................................................................................................ 12
Update Area of Study .......................................................................................... 12
Update CGPA....................................................................................................... 13
Update Skills & Potential/Development Information ................................... 14
Your Employment Offers ........................................................................ 16
Employment Pending Approval ........................................................... 19
JPA Approved Employment ................................................................. 19
Your Past Employment ........................................................................... 21
Your Account ...........................................................................................22
Change Password, Name, Email (Login) ............................................22
Change Scholarship Status ...................................................................23
Search Employers ....................................................................................26
Procedures FAQ ......................................................................................28
Scholars Infokit .......................................................................................29
Logging Out ............................................................................................30
Re-logging In ........................................................................................30
Lost Password .......................................................................................30
Technical Assistance ...............................................................................32

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Chapter

Welcome to STAR
If you have access to this manual, means that you already have a
MARA scholar login account for the Scholarship Talent Attraction and
Retention and have ACTIVATED your account. If no account was
provided via email, kindly contact star@talentcorp.com.my for more
information.

Activate your Account


You should have received an email invitation from the STARs programme similar
to below:

Figure 1.1

Clicking the link will send you to a page, requesting that you upload your latest
and updated Resume/CV to proceed with the STARs hiring programme.

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Figure 1.2

Please upload only PDF file with a maximum of


3MB. In anycase you have uploaded an invalid
file, system will prompt you with the following
popup errors.
Figure 1.3

Once youve uploaded your resume, you


should receive an Activation and Welcome email with your account details
as well as information and guidelines on how to proceed with the hiring
process.

Figure 1.4 Activation & Welcome Email.

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You will then be automatically logged in for the first time.

Figure 1.5 Welcome Screen

Steps to Confirm your Employment

Upload
Resume to
Activate
Account

Update
Online
Resume

Search for
Employer
(if applying
for jobs)

Create
Con;irmed
Employment

Figure 1.6

As indicated in the page, if you are:

Currently employed in the Government.

Kindly email star@talentcorp.com.my with your particulars as well as the name


of Ministry/Agency that you are currently employed with.

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Currently applying for jobs.

Complete your resume online, following guide in Chapter 2.

Look through company profiles on STAR, follow guide in Chapter 6.

Drop your CV directly to the company of interest (not via STAR).

Once an offer is made to you and you have signed the offer letter,
please continue with the steps outlined below.

Have been employed by a private sector company.

Complete your resume online, following guide in Chapter 2.

Confirm your employment via the portal (see guide in Chapter 3) by


creating an employment record and providing the information below:

STAR employer name

Job Position

Salary

Offer Type (Permanent or Contract)

Upload your signed offer letter (PDF) and confirm/submit the


application online (see guide in Chapter 3).

Please be advised that STAR programme does not offer scholarships or provide
automatic placements in companies.

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Chapter

Update Your Resume

As indicated in Figure 1.5, please update all necessary information on your resume
page to ensure that companies are able to search for you.
You can begin by clicking the Resume button on your right menu.
The completeness check (e.g. 93%) will indicate to
you how much you have completed.
Figure 2.1

The text in red (Your resume is incomplete. Please provide:


Contact number, Date of birth, Institution, Institution
Country, CGPA, Graduation date) will indicates which
are the incomplete fields from your resume.
You will also notice some functions has
been greyed-out. The following functions
will be available to you once you have
completed your online resume.
Figure 2.2

Completing your Resume


Figure 2.3 displays a sample of the Resume page. The functionalities and sections
are explained in the table below.
No.

Explanation

1.
2.
3.

Contact details and personal info


Your uploaded resume. You can download from this link.
The edit function to update your contact details & upload your
resume
Your latest photo
Qualifications & your education info
Your Scholarship details
The edit function to update your qualifications & scholarship info
Your special skills. Note that greyed out section here indicates
information is optional
Your potential or development skills
The edit function to update your skills

4.
5.
6.
7.
8.
9.
10.

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Figure 2.3

Update Personal Details


To update your personal details, click the Edit button. Your page should load as
showin Figure 2.4.
Fill in the form with your details. All fields and file uploads are REQUIRED.
Your photo is the only optional detail in this section.
No.

Explanation

1.
2.

Current photo
Function to upload and replace current photo. System uploads a new
photo if there wasnt any previously
Function to remove current photo
Your current resume uploaded during Activation.
Function to upload latest resume. This will replace your existing
resume.
Function to remove current resume. Note that this will make your

3.
4.
5.
6.

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7.
8.

Figure 2.4

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resume incomplete.
Your personal info.
Function to save your changes or cancel then.

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Updating your Photo

Upload your photo using this feature in section (1) (2) and (3).
a.

Upon uploading a new photo, your current photo (if applicable), will be
overwritten by the uploaded one.

b.

Image has to be .jpg / .png / .gif format only.

c.

Maximum file size: 500 KB

d.

Should you wish to remove your photo entirely, use this function (3).

Upon successful upload of your photo, you


should see this notification.

Updating your resume file

a.

Upload your most recent PDF/Word Document version of your resume.

b.

File cannot be larger than 3MB.

c.

Download a copy of your resume using function marked (4).

d.

You can also remove current resume with function marked (6).

e.

If you wish to REPLACE your resume, you can reupload a new resume,
and it will be automatically replaced. However, note that your online
resume will no longer be deemed complete.

Upon successful upload of your resume file,


you should see this notification.
Upon returning to your Resume page, you
should see that your Resume is
downloadable & your picture has been updated
similar to Figure 2.5.
Figure 2.5

Updating your Personal Details

To update your personal details, click the Edit


button.
All fields and file uploads are REQUIRED.
Fill in all the fields as indicated in section (7)
of Figure 2.4.
Once completed, click UPDATE button (8) to save the information on this
section.

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Here is an explanation of the fields requested for personal details:


Field

Explanation

NRIC

Your new Malaysian Registration Identification Card


Number. This cannot be changed.
Your date of birth
Your sex.
Current correspondence address.
Current postcode of your correspondence address.
Current city of your correspondence address.
Current state of your correspondence address
(applicable to Malaysia only)
Current country of residence.
Your fixed telephone number.

Date of birth
Gender
Address
Postcode
City
State
Country
Telephone
No.
Mobile No.

Your mobile telephone number.

Once you are successful in your update, you


should receive a popup message.

Update Qualifications & Scholarship Information


To update your qualifications & scholarship information, click the Edit button on
your qualifications section as seen below.

Figure 2.6

All fields in this section are required. Your page should load as seen in Figure 2.7.

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Figure 2.7

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Here is an explanation of the fields requested for Qualifications & scholarship info:
Field

Explanation

Qualifications Details
Level
Select from dropdown list your highest qualification
level.
Country
The country you graduated from
Institution
Name of your current college/university/higher
education institution
Area of Study
Current field of study. If unavailable, select the closest
field.
Completion
Month & Year of your graduation date
Date
CGPA Type
Type of your current GPA.
CGPA (or
Based on the table conversion given, select the CGPA
equivalent)
equivalent most suited to your current CGPA type
JPA Scholarship Details
Length of
Number of months of scholarship. Kindly convert
Scholarship
your years to months.
Length of bond Number of years your are to be bonded. Kindly
convert years to months.
Date reported
The date you reported for duty to JPA.
for duty in JPA
Date applied for The date you applied for jobs through the Public
jobs with SPA
Service Commission (SPA)
Update Institution

When updating your qualifications, you will notice that the Institution field is
automatically generated when you start keying in your universitys name.
Keep typing until you reach the name that matches your university. Select it to key
it in.
Here is how the dropdown of Institution name will look like when you start
keying in.

Figure 2.8

Update Area of Study

When updating your Area of Study, you will notice that the Area of Study field is
automatically generated when you start keying in your field of study.

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Keep typing until you reach the name that matches your field. Select it to key it in.
Here is how the dropdown of Area of Study will look like when you start keying
in.

Figure 2.9

Update CGPA

When updating your CGPA, indicate which type of CGPA. Provide your actual /
exact CGPA.
Example: Selecting Australias CGPA type means that you would have to provide
either High Distinction or H1 for the text field of your exact CGPA.
Then select the equivalent CGPA, based on the table given.

Figure 2.10

Once you have completed filling the form, click the UPDATE button in blue to
save your changes.
You should see the following prompt
once your information has been saved
correctly.

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A completed Qualifications /
Scholarship info section
should look similar to below:
Figure 2.11

Update Skills & Potential/Development Information

To update your skills and potential information, click the Edit button on your
Skills section. This section is OPTIONAL. Your page should load as follows:

Figure 2.12

Here is an explanation of the fields requested for skills info:


Field

Explanation

Particular skills

Any particular skills that you wish to highlight


to prospective employers
Any working experience that you wish to
highlight to prospective employers
Indicate interest in other jobs NOT directly

Particular Experience
Are you interested in

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other jobs not directly


related to your field of
study?
Area of Interest
Company of Interest

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related to current field of study


Indicate field of interest you wish to highlight
to prospective employers
Indicate company of interest you wish to
highlight to prospective employers

Click UPDATE button once you are ready to


save the information. You should see the
following prompt once your information has
been saved correctly.
Once all required fields has been filled, your
resume will be deemed COMPLETE and all
features and other functions will be unlocked
on your account menu as below.

Figure 2.13

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Chapter

Your Employment Offers


Once youve completed your resume, has
been offered an employment, and
CONFIRMED the employment with your
new employer - proceed to confirm your
employment from the Employment Offers
right menu.
Figure 3.1

Create an employment record and provide the information below as seen in Figure
3.2:

Figure 3.2

Click on the CREATE EMPLOYMENT button.


Read the notes: Remember, you can only confirm or accept employments
and petition to serve in private sector after your waiting period is over
(currently 3 months from the date you reported for duty to JPA and/or
applied for jobs through the Public Service Commission (SPA), whichever is
later).
Fill in the details as confirmed with your new Employer by filling in the details
below:

STAR employer name

Job Position

Salary

Offer Type (Permanent or Contract)

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Upload your signed offer letter (PDF) and confirm/submit the application
online

Figure 3.3 displays the fields to be completed.

Figure 3.3

Instructions on how to fill out the Employment Form as seen in Figure 3.3:

1.

Select the name of the Employer you will be working for.

2.

Indicate the title of the position / designation you have been assigned.

3.

Indicate the name of the department you will be working for.

4.

Insert the ACTUAL date you will be starting work.

5.

Indicate in MONTHS, the period you will spend in the current company.
This is optional for JPA scholars.

6.

Indicate the type of job offer you have reeeived. If you have selected
Contract, indicate the contract duration in MONTHS.

Figure 3.4

7.

Provide your monthly salary in RM. Kindly round it up.

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Upload your SIGNED offer letter from the Employer in PDF format, no
larger than 3MB.
Note

Your Offer Letter should provide information on:


* Scholar Name
* Company Name
* Position Offered
* Department (if applicable)
* Expected Starting Date
* Length of Employment (if no contract)
* Please also include the first cover page and the completed signature
page by both company and scholar. Please upload only one file. If there
are multiple files, please compress into one file.
9.

Finally, click on the CREATE button to


report your employment to STAR.

10.

Email Notifications will be automatically


sent out to the parties involved.
Figure 3.5

11.

Figure 3.6

You will also receive a confirmation email


on this employment as seen in Figure 3.6.

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You will be redirected to your Employment information, seen in Figure 3.7.

Figure 3.7

Returning to the Your Employment Offers side menu should display your
employment brief.

Figure 3.8

Clikcing on the position link will display the full details of your employment, similar
to Figure 3.7.
Employment Pending Approval
As a JPA scholar, your employment created will need to be vetted through and
approved by JPA first.
As such, you will noticed that the status of your Employment is currently
SUBMIT where it has been submitted to JPA for approval.
JPA Approved Employment
Once JPA has reviewed and approved your job offer, you should receive an email
notification regarding this matter.

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Figure 3.9

Accessing the menus Your Current Employment will bring you to your current
Job details.
You can now upload the signed copy of Surat Arahan Berkhidmat & Surat
Akaun Terima from JPA by accessing Your Current Employment page.

Figure 3.10

You should receive the following


notification on your successful
upload.

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Chapter

Your Past Employment


At some point, you may have quit your job
(either due to resignation, termination, further
studies etc). Your past Employer should have
indicated this on the STAR portal regarding your
resignation / termination.
Figure 4.1

This can been viewed from the Your Past


Employment menu link as seen in Figure 4.2.

Figure 4.2

Clicking on the Position link will bring up full details of your past employment and
its history similar to Figure 3.7.

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Chapter

Your Account
To access and change your account details, click on
the My Account link on the right menu.
Figure 5.1

The following Figure 5.2 displays the account details


and functionalities within this feature.
You may change your Email address or your Password at anytime. Kindly follow
the instructions on the portal.

Figure 5.2

Change Password, Name, Email (Login)


To change your password and/or account Name/Email, click on the EDIT
button.
To change your Full Name or Email Address, key in your new email under the
provided field.

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Figure 5.3

NOTE: Changing
your email will
result in your
account being
deactivated and
an activation email
will be sent to your
new email.

To change your password, key in your current password for verification, followed
by your new password under the provided field.
Your password must have at least 1 uppercase, 1 lowercase, 1 numerical
number, and 1 symbol.

Also you will be


logged out of the
system until you
reactive your
account.

Figure 5.4

Save your password by clicking on the Change Password button.


Change Scholarship Status
To change your scholarship status, click on the EDIT button.
Your scholarship status indicates your present scholarship state.
Field

Explanation

Ongoing

Your bond is still ongoing & is actively seeking


employment
You have proof that you have been released from your
bond
You have fully repaid your bond
You wish to further studies

Released from
Bond
Repaid Bond
Further Studies

Note that once your status changes from Ongoing to Released from Bond/
Repaid Bond / Further Studies, your resume / name will no longer be
searchable by employers.

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To change your scholarship status, you would have to submit your request through
the portal to STAR for approval along with supporting documentation.
To start doing so, click EDIT button on the Your Scholarship Status section.
You should see a webpage as seen in Figure 5.5.

Figure 5.5

To change your status, you will need the following documents for each of the
different statuses.
Field

Proof / documents needed

Released from Bond


Repaid Bond
Further Studies

JPA Release bond letter


JPA Repaid bond letter
JPA deferment letter and offer letter from
university

Proof file uploaded must be in PDF format, no larger than 3.0 MB.
Upon successfully submitting your
request, you should see the
following messages.
Figure 5.6

Your request for the scholarship


status change has been sent to
Administrators of STAR programme for approval.
You should be able to see your request being recorded in Your Account function,
as seen Figure 5.7.

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Figure 5.7

Once your change request has been attended to, you should receive an email
notification from the Administrators of your account status.
You can also check your status at Your Account function.
Note

If you do not see the EDIT button on your scholarship status, this
means that:
a) You have requested for a scholarship status change recently and is
pending approval, or
b) You have secured an employment. You will not be able to change
your scholarship status until your Employer has officially terminated
you.

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Chapter

Search Employers
If you are currently seeking for an
employment and have yet to secure a job,
use this feature to look for prospective
Employers.
Figure 6.1

To view the list of participating employers


of the STAR programme and view their
profile, click on the Search Employers link on the right menu.
Here is a sample of the Search Employer page.

Figure 6.2

To find employers, key in the name of a company or select an industry using the
search options, and hit Search button.

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Figure 6.3

You should see a list of results similar to below:

Figure 6.4

Clicking on the Employer Name will bring you to their online profile.

Figure 6.5

Approach the company and find out if they have vacancies for your expertise.
Proceed on with instructions in Chapter 3 to create an employment.
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Chapter

Procedures FAQ
Read up on any Frequently Asked Questions
pertaining to the current Procedures for the
STAR programme.
Figure 7.1

This feature can be accessed at your menu, under Procedures FAQ link.
The page should load similar to below:

Figure 7.2

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Chapter

Scholars Infokit
The Infokit is useful for scholars to equip
themselves with the latest Procedures for the
STAR programme.
Figure 8.1

The infokit is divided into 3 sections. Peruse the document as needed to


understand the latest STAR programme.

Figure 8.2

The PDF version of the Infokit can also be


downloaded from the Download Scholars
Infokit link.

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Chapter

Logging Out
To logout of your account, click on the Logout link on the
TOP MENU.
You will receive the following
acknowledgement message.
Re-logging In
Using the login details received (see Figure 1.4) via email, you can re-login by
accessing the portal at https://star.talentcrop.com.my.
The login portion is located at the Landing Page on your right.
Incorrect login will result in an error message
depicted below.

Lost Password
To retrieve your lost password, click on the Forgot
your password? link at the homepage.
Enter your email address registered
with the STAR portal, and hit Reset
Password button.

Figure 9.1

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You will receive an acknowledgement of reset


password.
You will receive an email notification in your
mailbox, with your new password, similar to
an email below.

Figure 9.2 Email for resetting password.

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Chapter

10
Technical Assistance
For help on technical matters pertaining to the Scholarship
Talent Attraction and Retention, kindly contact us at:

Putrajaya Office
Level 1, Galeria PJH, Lot 29,
Jalan P4W, Presint 4, Persiaran Perdana,
62100 Putrajaya, Malaysia.
Tel: +603-8892 3800
Email: star@talentcorp.com.my
Website: https://www.star.talentcorp.com.my
Operating hours are 9 am to 6 pm (Mon Fri)