Q1.

Match the columns A,B & C

A(Description)

B(Theory)

C(Proponents)

1.Believes that personality comprises

of ID, ego & super ego

(a)Self Actualization
theory

(i)Roger

2.Much of human behaviour is either

learnt or modified by learning

(b)Psychoanalytic
theory

(ii)Freud

3.Emphasizes mans potential for self

direction and freedom of choice

(C)Social learning
theory

(iii)Skinner

4.Postulates that a human being is

self actualizer and believes in
existential philosophy

(d)Humanistic theory

(iv)Maslow

Q2. _________________ refers to the previously held beliefs about objects that influence an
individuls perception of similar objects.
a)Receiving Stimuli b) perceptual set c)Reacting d)Sensation
the illumination experiements
a)Individual , Organization , Group, Gender
b) Group, environment , organization, gender
c )Individual, group , organization, environment
d) None of the above
Q4. A psychological Contract is:
a)The match between individual & organization expectations
b) the changing relationship between staff and manager
c) The basis of performance management
d)a set of moral and ethical codes of behaviour

Q5. Which of the following is an example of Hawthorne experiements

a) The bank Wiring observation room

b)the relay assembly room

c)the interview program
d)the illumination experiments
e)All of the above

Q6. The first stage in perception process involves

a) Attention & logic b)Stimulus & Response c) Selection & attention d)all of the above

Q7Which of the following will influence individuals perception ?

a)Previous experiences b)Sensory limitations c)individual needs d) all of the above

Q8. The process by which the perception of a person is formulated on the basis of a single
favourable or unfavorable trait or impression ,where other relevant characteristics of that person
are dismissed is called
a)stereotyping b)angel effect c) clouded judgment d) halo effect

Q9 .The purpose of motivation theories is to

a)change behaviour b)organize behaviour c)predict behaviour d)control behaviour

Q10.Alderfer & Mcclelland are two examples of _______________ theories of motivation

a)Content b)process c)expectancy d)Equity

Q11. Maslow suggests that human needs are arranged in a series of levels , a hierarchy of
importance .Which of the following statements are relevant ?
a)The hierarchy is not necessary in a fixed order
b)a satisfied need is no longer a motivator

c)all of the above

Q12. According to Herzberg , which of the following may be regarded as hygiene factor?
a)Salary b)working condition c)company policy d) all of the above
Q13. Which of the following is not a hygiene factor ?
a) Working condition b)Challenging job c)Incentives /Promotions d)All of the above
Q14. Vroom & Porter & Lawler models are developed examples of _____________ models of
motivation
a)Goal b)Expectancy c)Attribution d)Perception
Q15. Factors affecting OB are
a)Employee b)Technology c)Structure d)None of the above e) All of the above
Q16. Which of the following framework is based on expectancy, demand & incentive concept?
a)cognitive framework b)behavioural framework c)social learning concept d)supportive frame
work
Q17. Match the columns A,B & C
A

1.People are motivated by economic

rewards and will get motivated if
economic incentives are offered

a.Need hierarchy
theory

i)Abraham Maslow

2.Needs motivate people.Needs are

several and categorized into 5.

b.equity theory

ii)Adams

3.Needs motivate people .They are 2

dimensional

c.Expectancy theory

iii)Victor Vroom

4.Work effort is directed towards

behaviour

D two factor theory

iv)Herzberg

5.Individuals are motivated by their

desire to be treated equitably in their
work relationships

e.Scientific
management

v)F.W.Taylor

Q18.Organization A is facing a problem of high turnover. Hence it has decided to revamp its
policies, transport facilities and also the working time schedule. What is this Organization
focusing on as per Herzberg Theory?
a. Hygiene factors b.Motivating factors c.Intrinsic factors d.None of the above
Q19. An organization is high on Innovation aspect and claims itself to be a learning Organization
.Hence it has decided to understand the aspects increase the satisfaction of the employees. They
have hired a consultant for this project who has given the inputs that employees prefer
challenging jobs and responsibility as a major attribute of satisfaction .According to Herzberg
theory , which factors is the consultant talking about ?
a. Hygiene factors b.Motivating factors c.Extrinsic factors d.None of the above
Q20.Organization M has merged with Organization N, now the organization M needs to work on
changing the hierarchy of the old company and forming a new one. It also needs to understand
the attitude and belief of the people. Which elements of OB is this issue addressing?
a. Technology & People b.Environment and People c.People & structure d.People & Technology
Q21.Mr. Anand, Head HR of a manufacturing company is worried for the past few days about
the discipline in his staff members. His employees do not come in time nor complete the
stipulated number of hours. This is observed in all the departments. He wants to change the
attitude of the people and make employees follow the discipline. At what different levels does he
need to work ?
a. Individual & group level both b. Individual level c Individual, Group & Organization level.
d. Group level
Q22. Illumination experiments, Relay room experiments, Mass interviewing & Bank Wiring
Room study are a part of
a. Classical conditioning b. Operant Conditioning c. Hawthorne Studies d.California Studies
Q23.Nishal , a sales executive has achieved his target and his organization has rewarded him
with incentives. Nikhil has been unable to achieve his targets and hence unable to receive the
incentives. You have joined this organization .Which of the conditioning theories (learning
theories) do you observe operating in this organization?
a.Operant Conditioning b. Classical Conditioning c. None of the above

Q24.Raghu wants to become CEO at the age of 40years.For him the ways and means of reaching
to this position does not matter. What kind of personality trait can fit in this description ?

a.Type A b. Type B c.Machevillian d. All of the above

Q25.Your conviction about conducting yourself in the society depends upon

a. Attitude b. values c.Personality d.Perception

Q26. Needs , experience , personality decides the characteristics of

a.situation being perceived b. perceivers characteristic c .Object Characteristic d. None of these

Q27. How a manager can influence change in attitude of a worker

a.use of emotions b.providing additional information c. Co-opting d. all of the above

Q28.Self-respect is an example of
a.Terminal Value b. Instrumental Value c. Religious Value d. none of the above
Q29. A Psychological contract is
a.Match between individual & organizational expectations
b. The changing relationship between staff & manager
c.The basis for Performance Management
d .A set of moral & ethical codes for employee behaviour
Q30. 3. A study of human behavior in organizational settings is
a. Individual behavior b. Group behavior c. Organizational behavior d. None of these
Q31. Whose concept states that interpersonal and human relations may lead to productivity
a. Elton Mayo b. Henry Fayol c. F.W. Taylor d. Max Weber
Q32.In order from lowest to highest, what are Maslows five classes of needs?
a. Social.esteem.physiological.safety.self-actualization
b. Physiological.safety.social.self-actualization.esteem
c. Physiological.safety.social.esteem.self-actualization

d. Self-actualization.esteem.safety.social.physiological
Q33.. If somebody is described as having a Type A personality, which of the following
behaviours would you be least likely to witness?
a. doing things rapidly (eating, walking, speaking) b. impatience
c. preoccupation with measuring things d. laid-back interpersonal style
Q34.. Although often criticized for various reasons, Frederick Herzbergs motivation-hygiene
model of work motivation has been influential in management circles. What does his model
claim?
a. that satisfaction and dissatisfaction are simply the opposite ends of the same continuum.
b. that hygiene factors are completely irrelevant to motivation.
c. that dealing with hygiene factors will, at best, reduce dissatisfaction while the satisfiers
that actually motivate people are for the most part attributes of the work itself.
d. that all the sub-components of the hygiene factors are equally important sub-components
of motivational factors.
Q35.. Expectancy theory explains work motivation in terms of:
a. the valence (or value) of an outcome and the subjective probabilities that effort will lead to
that outcome.
b. the balance between inputs and outcomes for the individual and his/her frame of
comparison.
c. Maslows hierarchy.
d. Alderfers ERG model.
Q36. ______________ studies behaviour as it relates to concerns such as absenteeism ,
turnover, satisfaction, productivity & performance
a.Psychology b. Organization Behaviour c.Ergonomics d. kinetics
Q37.____________ has helped us understand differences in fundamental values, attitude and
behaviour between people in different countries.
a.antropology b. Psychology c. economics d.political science
Q38.Individual level independent variable includes

a.culture b.perception c.human resource policy d.satisfaction

Q39.Which dimension of the Big 5 model refers to the individuals propensity to defer to
others ?
a.Extroversion b.Agreeableness c.emotional stability d. Openness to experience
Q40 Individuals who are high in the ____________________ dimension of personality
manipulate more, win more are persuaded less and persuade others more.
a.aesthetic b.machiavellianism c.rokeach d. narcissism
Q41.According to Rokeach , ____________ values refer to the desirable end states of existence
a. Instrumental b. Terminal c. Theoretical d. Religious
Q42. ____________ is a process by which individual organize and interpret their sensory
impressions in order to give meaning to their environment
a.Environmental analysis b. Interpretation c. Perception d. Personality
Q43. Which one of the following is not a factor that influences perception
a.Medium b. Target c. Perceiver d. Situation
Q44.Which of the following is not a key element in motivation ?
a. Direction b. Intensity c. Persistence d.Environment
Q45.A theory X manager would assume employees would __________
a.like work b. assume responsibility c. need to be controlled d. exercise self direction
Q46.___________Exists when an individual perceives that the ratio of their inputs to outcoems
is dissimilar to the ration of relevant others
a.Reinforcement b. Equity tension c. Turn over d. Cognitive dissonance
Q47.The degree to which organizational rewards satisfy an individuals personal goals or needs
and the attractiveness of those potential rewards for the individual is the _____________
relationship.

a.reward personal goal b.performance reward c.effort performance d.rewards effort

Q48. ____________ is one dimension of Emotional Intelligence ,is awareness of ones feelings.

a. self management b. self awareness c. social skill d. empathy

Q49.People who exhibit __________, know their own emotions and are good at reading others
emotions , may be more effective in their jobs.
a. Emotional Intelligence b. cognitive dissonance c. emotional dissonance emotional turmoil
Q50.Which theory of motivation starts with an assumption that employees are rational
a. Expectancy theory b. goal setting theory c. reinforcement theory d. two factor theory

Answer Key :
Q1.
1. b-ii
2-c-iii
3-d-i
4-a-iv
Q2. b) Perceptual Set
Q3 - c )Individual, group , organization, environment
Q4- a)The match between individual & organization expectations
Q5- e)All of the above
Q6. - c) Selection & attention
Q7. d) All of the above
Q8. d) halo effect
Q9 c)predict behaviour
Q10 a)Content
Q11. c)all of the above
Q12. d) all of the above
Q13. b)Challenging job

Q14. b)Expectancy
Q15 e) All of the above
Q16 a)cognitive framework
Q17 1-D-V,2-a-I, 3-d-iv, 4-c-iii ,5-b-ii
Q18. a. Hygiene factors
Q19. b.Motivating factors
Q20. c.People & structure
Q21. c Individual, Group & Organization level.
Q22. c. Hawthorne Studies
Q23. a.Operant Conditioning
Q24. c.Machevillian
Q25. b. values
Q26. b. perceivers characteristic
Q27. d. all of the above
Q28. a.Terminal Value
Q29 a.Match between individual & organizational expectations
Q30. c. Organizational behavior
Q31. a. Elton Mayo
Q32. c. Physiological.safety.social.esteem.self-actualization
Q33. d. laid back interpersonal style
Q34. c. that dealing with hygiene factors will, at best, reduce dissatisfaction while the satisfiers
that actually motivate people are for the most part attributes for the work itself
Q35. a. the valence (or value) of an outcome and the subjective probabilities that effort will lead
to that outcome.
Q36. b. Organization Behaviour
Q37. a.antropology
Q38. b.perception
Q39. b.Agreeableness
Q40. b.machiavellianism
Q41. b. Terminal

Q42. c. Perception
Q43. a.Medium
Q44. d.Environment
Q45. c. need to be controlled
Q46. b. Equity tension
Q47. a.reward personal goal
Q48. b. self awareness
Q49. a. Emotional Intelligence
Q50. a. Expectancy theory
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