SOPA DE CARACOL

En la etapa de llenado de los sobres Maggi de Sopa de Caracolitos, se controla el proceso midiendo cada una hora el peso de 5 so
salidos de la envasadora de manera no secuencial. La medicin se realiza en una balanza electrnica de PH Chile con celdas de ca
Las especificaciones de diseo sealan que un sobre debe pesar 76 g +/- 0,1 g
Desde hace un mes se est utilizando una envasadora nueva, la que est entregando sobres fuera de control.
El Sr. Snchez, Jefe de Control de Calidad ha indicado a Mantencin que se debe ajustar la mquina.
Sin embargo, el Sr. Toro, Jefe de Mantencin dice que la mquina est nueva y no requiere ningn ajuste.
Los operarios de la mquina se quejan que el procedimiento no est claro y que no fueron entrenados lo suficiente.
Se llama a un Ingeniero Civil Industrial de este curso para que analice el problema y recomiendo soluciones.
Qu recomendara Ud.?
Bueno, Ud. recomienda primero hacer un seguimiento del CEP.
Se obtienen los siguientes datos:
Muestra
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

OBSERVACIONES
1

76.1

69.5

81.0

65.0

76.0

76.0

68.0

67.0

55.0

56.0

76.0

60.0

62.5

55.0

44.0

81.0

80.0

80.0

78.0

78.0

76.0

74.2

81.0

72.1

77.0

76.0

81.0

81.0

72.1

72.1

81.0

72.1

81.0

81.0

72.1

69.5

81.0

69.5

79.0

73.8

81.0

81.0

78.0

69.5

72.0

66.0

67.0

72.1

56.0

72.1

52.8

69.5

69.5

69.5

71.0

81.0

81.0

81.0

72.0

81.0

76.0

81.0

19.0

47.0

14.0

81.0

77.0

75.0

72.0

70.0

76.0

40.0

67.0

50.0

81.0

67.3

83.0

80.5

76.0

76.0

79.0

77.0

77.0

69.5

55.0

77.0

77.0

45.0

48.0

49.0

77.0

76.0

35.0

24.0

47.0

69.5

65.0

76.0

76.0

77.0

67.0

75.0

81.0

67.0

77.0

75.0

69.5

75.0

75.0

77.0

81.0

40.0

69.5

40.0

81.0

69.5

67.0

69.5

47.0

40.0

81.0

40.0

75.0

69.5

47.0

75.0

40.0

75.0

81.0

67.0

81.0

76.0

47.0

76.0

75.0

hora
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
8:00 PM
9:00 PM
10:00 PM
11:00 PM
12:00 AM
1:00 AM
2:00 AM
3:00 AM
4:00 AM
5:00 AM
6:00 AM
7:00 AM
8:00 AM
9:00 AM
10:00 AM

da
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
lunes
martes
martes
martes
martes
martes
martes
martes
martes
martes
martes

Notas

Cambio de Operador

Cambio de Operador

Temblor Grado 5,8

15 minutos sin Energa

Aumento 20% T

28
29

69.5

47.0

67.0

69.5

47.0
69.5

11:00 AM
12:00 PM

martes
martes

67.0

75.0

76.0

47.0

30

75.0

47.0

75.0

69.5

67.0

1:00 PM

martes

a una hora el peso de 5 sobres

e PH Chile con celdas de carga.

TABLA DE COEFICIENTES DE GRAFICOS DE CONTROL

n
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

A
2.121
1.732
1.5
1.342
1.225
1.134
1.061
1
0.949
0.905
0.866
0.832
0.802
0.775
0.75
0.728
0.707
0.688
0.671

A2
1.881
1.023
0.729
0.577
0.483
0.419
0.373
0.337
0.308
0.285
0.266
0.249
0.235
0.223
0.212
0.203
0.194
0.187
0.18

A3
2.659
1.954
1.628
1.427
1.287
1.182
1.099
1.032
0.975
0.927
0.886
0.85
0.917
0.789
0.764
0.739
0.718
0.698
0.68

d2
1.128
1.693
2.059
2.326
2.634
2.704
2.847
2.97
3.078
3.173
3.258
3.336
3.407
3.472
3.532
3.588
3.64
3.689
3.735

d3
0.8525
0.8884
0.8798
0.8641
0.8448
0.833
0.82
0.808
0.797
0.787
0.778
0.77
0.762
0.755
0.749
0.743
0.738
0.733
0.729

C2
0.5642
0.7236
0.7979
0.8407
0.8686
0.8882
0.9027
0.9139
0.9227
0.93
0.9359
0.941
0.9453
0.949
0.9523
0.9551
0.9576
0.9599
0.9619

C4
0.7979
0.8862
0.9213
0.94
0.9515
0.9594
0.965
0.9693
0.9727
0.9754
0.9776
0.9794
0.981
0.9823
0.9815
0.9845
0.9854
0.9862
0.9869

B3
0
0
0
0
0.03
0.118
0.185
0.239
0.284
0.322
0.354
0.381
0.407
0.428
0.415
0.466
0.482
0.496
0.51

B4
3.266
2.568
2.266
2.089
1.97
1.882
1.815
1.761
1.716
1.678
1.646
1.619
1.593
1.572
1.585
1.534
1.518
1.504
1.49

D1
0
0
0
0
0
0.205
0.387
0.546
0.687
0.812
0.924
1.026
1.121
1.207
1.285
1.359
1.426
1.49
1.548

D2
3.686
4.358
4.698
4.918
5.068
5.203
5.307
5.394
5.469
5.534
5.592
5.646
5.693
5.737
5.779
5.817
5.854
5.888
5.922

D3
0
0
0
0
0
0.076
0.136
0.184
0.223
0.256
0.284
0.308
0.329
0.348
0.364
0.379
0.392
0.404
0.414

D4
3.267
2.574
2.282
2.114
2
1.924
1.864
1.816
1.777
1.744
1.716
1.692
1.671
1.652
1.636
1.621
1.608
1.596
1.586

N=NUMERO DE MUESTRAS
n=tamao muestral
Se usa A2

MEDIA

LCS= X+ A2*R
LCI= X-A2*R
Medias

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

76.1
76.0
76.0
81.0
76.0
76.0
81.0
69.5
81.0
66.0
52.8
81.0
76.0
81.0
76.0
67.3
79.0
77.0
77.0
69.5
67.0
75.0
81.0
69.5
81.0
75.0
81.0
69.5
67.0
75.0

OBSERVACIONES EN GRAMOS
69.5
81.0
65.0
68.0
67.0
55.0
60.0
62.5
55.0
80.0
80.0
78.0
74.2
81.0
72.1
81.0
81.0
72.1
72.1
81.0
81.0
81.0
69.5
79.0
81.0
78.0
69.5
67.0
72.1
56.0
69.5
69.5
69.5
81.0
81.0
72.0
81.0
19.0
47.0
77.0
75.0
72.0
40.0
67.0
50.0
83.0
80.5
76.0
77.0
77.0
69.5
77.0
45.0
48.0
76.0
35.0
24.0
65.0
76.0
76.0
75.0
81.0
67.0
69.5
75.0
75.0
40.0
69.5
40.0
67.0
69.5
47.0
40.0
75.0
69.5
40.0
75.0
81.0
76.0
47.0
76.0
47.0
67.0
69.5
75.0
76.0
47.0
47.0
75.0
69.5

76.0
56.0
44.0
78.0
77.0
72.1
72.1
73.8
72.0
72.1
71.0
81.0
14.0
70.0
81.0
76.0
55.0
49.0
47.0
77.0
77.0
77.0
81.0
40.0
47.0
67.0
75.0
47.0
69.5
67.0

Medias
73.52
64.40
59.50
79.40
76.06
76.44
77.44
74.56
76.30
66.64
66.46
79.20
47.40
75.00
62.80
76.56
71.50
59.20
51.80
72.70
73.40
74.30
62.30
58.60
62.50
67.60
71.00
60.00
66.90
66.70

Rangos
16.00
21.00
32.00
3.00
8.90
8.90
8.90
11.50
11.50
16.10
18.20
9.00
67.00
11.00
41.00
15.70
24.00
32.00
53.00
12.00
14.00
7.50
41.00
29.50
41.00
41.00
34.00
22.50
29.00
28.00

68.34

23.61

LCS
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96
81.96

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Medias
73.52
64.4
59.5
79.4
76.06
76.44
77.44
74.56
76.3
66.64
66.46
79.2
47.4
75
62.8
76.56
71.5
59.2
51.8
72.7
73.4
74.3
62.3
58.6
62.5
67.6
71
60
66.9
66.7

LCS
LC
LCI
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183
81.9604 68.339333 54.7183

90
80
70
60
50
40
30
20
10
0

80
Rangos
16
21
32
3
8.9
8.9
8.9
11.5
11.5
16.1
18.2
9

LCS
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045

LC
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667

LCI
0
0
0
0
0
0
0
0
0
0
0
0

70
60
50
40
30
20
10
0

20
10
67
11
41
15.7
24
32
53
12
14
7.5
41
29.5
41
41
34
22.5
29
28

49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045
49.9045

23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667
23.606667

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

LCS= X+ A2*R

Rango

Medias
LC
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34
68.34

LCI
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72
54.72

LCS
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90
49.90

LCS= D4*R
LCI=D3*R
Rangos
LC
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61
23.61

LCI
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

90.00
80.00
70.00
60.00
50.00

Medias en g

40.00
30.00
20.00
10.00
0.00
1

Medias
LCS
LC
LCI

Rangos
LCS
LC
LCI

Grfico de Control de Medias

Medias
LCS
LC
LCI

9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Medida

Medias
LCS
LC
LCI

Grfico p
Los operadores de las mquinas clasificadoras automticas en una
oficina de correos, pueden leer el cdigo postal en una carta y dirigirla
a la ruta adecuada.
En el transcurso de un mes, se escogieron 25 muestras de 100 cartas cada una, registrando
el nmero de errores, de acuerdo a la siguiente Tabla:

Muestra

Errores

Tamao de la Muestra

1
2
3
4
5
6

100

0.0300

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0000

0.01467 0.06600

100

0.0000

0.01467 0.06600

100

0.0200

0.01467 0.06600

100

0.0500

0.01467 0.06600

7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

100

0.0300

0.01467 0.06600

100

0.0600

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0400

0.01467 0.06600

100

0.0000

0.01467 0.06600

100

0.0200

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0300

0.01467 0.06600

100

0.0400

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0200

0.01467 0.06600

100

0.0500

0.01467 0.06600

100

0.0200

0.01467 0.06600

100

0.0300

0.01467 0.06600

100

0.0400

0.01467 0.06600

100

0.0100

0.01467 0.06600

100

0.0000

25

100

0.0100

p barra =
Est el proceso bajo control estadstico?

Fraccin NC Desv. Est.

0.022

LCS

LCI

LC
0.022
0.022
0.022
0.022
0.022
0.022

0.01467 0.06600

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0.01467 0.06600

0.022

0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022
0.022

0.07

Grfico de Control p

0.06
0.05
0.04
Fraccin No Conforme
0.03
0.02
0.01
0
1

9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Nmero de la Muestra

trol p

Fraccin NC
LCS
LCI
LC

19 20 21 22 23 24 25 26

Muestra

Errores

Tamao de la Muestra

LCS

LCI

LC

1
2
3
4
5
6
7
8
9
10

100

100

100

100

100

100

100

100

100

100

6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092

0
0
0
0
0
0
0
0
0
0

2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20

11
12
13
14
15
16
17
18
19
20
21
22
23
24

100

100

100

100

100

100

100

100

100

100

100

100

100

100

6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092
6.649719092

0
0
0
0
0
0
0
0
0
0
0
0
0
0

2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20
2.20

25

100

6.649719092

2.20

2.20

7
6
5
4
3

Errores
LCS
LCI
LC

2
1
0