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TAWTHEEQ EFORMS
GETTING STARTED GUIDE

V1.0
PUBLIC E-FORMS
Copyright 2015 - Municipality of Abu Dhabi City
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page.
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This publication may contain proprietary and confidential information of Municipality of Abu Dhabi
City. The recipient should not disclose this publication to third parties without prior written
permission of Municipality of Abu Dhabi City.
Disclaimer
Although Municipality of Abu Dhabi City has used reasonable efforts to ensure accuracy of its
contents, Municipality of Abu Dhabi City assumes no liability for any inadvertent error or omission
that may appear in this publication. The information in this publication is the latest available at
the date of its production, and may change from time to time.
Send Us Comments
Municipality of Abu Dhabi City welcomes your comments and suggestions on the quality and
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Please send comments to:

E-mail: tawtheeq@adm.abudhabi.ae
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Table of Contents
1. Abstract.................................................................................................................................................... 4
2. Overview .................................................................................................................................................. 4
3. Accessing the System................................................................................................................................ 4
4. Registration Process ................................................................................................................................. 6
4.1.
Register as Person Tenant ............................................................................................................ 6
4.2.
Register as Company Tenant ...................................................................................................... 10
4.3.
Register as Government Tenant ................................................................................................. 12
4.4.
Duplicate Registration ................................................................................................................ 13
4.5.
Password recovery...................................................................................................................... 14
4.6.
Home Page/Dashboard .............................................................................................................. 14
4.7.
User Profile ................................................................................................................................. 16
4.8.
Logging Out ................................................................................................................................. 16
5. Contracts................................................................................................................................................. 17
5.1.
Create New Tenancy Contract .................................................................................................... 17
5.1.1.
Modify Occupants............................................................................................................... 30
5.1.2.
Group Tenancy Contract..................................................................................................... 36
5.1.3.
Multiple Tenancy Contract ................................................................................................. 37
5.2.
Renew Tenancy Contract ............................................................................................................ 41
5.3.
Create Sublease Tenancy Contract ............................................................................................. 43
7. Error messages and workaround............................................................................................................ 45
Page 3 of 48
1. Abstract
This document contains complete information about using TAWTHEEQ eForms system, it is
considered as the first step to become a professional user of TAWTHEEQ eForms system. After
going through this document, you will be aware of the registration process, and all transactions
related to TAWTHEEQ eForms system.
2. Overview
TAWTHEEQ means Attestation in Arabic.
TAWTHEEQ eForms is an online application developed specifically for public users. The users will
create tenancy contracts by registering themselves as Tenants (Person, Company, Government)
and uploading all supporting documents. On success, a contract number will be generated along
with the Audit information page that can be printed and used for further processing.
3. Accessing the System

3.1. Link to eForms
General Public can find link to the eForms at the following website:
https://tawtheeq.dma.abudhabi.ae/eforms/LoginCitizen.aspx
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3.2. Login/ Register

To login or register to Eforms, please follow the below steps:
1. Go to https://tawtheeq.dma.abudhabi.ae/eforms/LoginCitizen.aspx
2. The main page will be loaded. You can either register as a new tenant or use your
credentials to log in the system.
3.3. Changing Language

Eforms are available in English and Arabic versions. You can easily switch to any of these
languages according to your need.
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4. Registration Process
If you are the first time user of eForms, click REGISTER to open the registration options.
Registration can be made as Person Tenant, Company Tenant or Government Tenant.
Note: The registration is specifically for tenants. It is not intended for
Landlords/Property Management Companies (PMCs). Landlords can register on
behalf of tenant by using their (Tenants) information.
Please carefully select type of tenant and provide correct information for all fields. This
information will be used in creation and renewal of Tenancy Contract and will be
printed on Contract. User will not be able to change Emirates ID and/or Trade License
and/or P.O. Box of the tenant if he provided wrong information at this stage.
For more information, please contact Abu Dhabi Municipality.
4.1. Register as Person Tenant

For Residential Units: Register as a Person Tenant if you are renting out a residential unit for
your family or as a Bachelor (single)
For Commercial Units: Register as a Person Tenant for commercial units, if you have not got the
trade license; yet the Initial approval of license is available. This contract will be considered as
Company Under Establishment contract applicable only on commercial units with Tenant as
Person
1. Click on REGISTER and select PERSON from options to register as a Person tenant as
shown in the below images
2. Fill in all the fields. There are tooltips all over the application that explains the user what
exactly is required.
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3. Enter the emirates ID. Emirates ID must be 15 digits long and must be valid.
(Remember that you will not be able to change the emirates ID once you have successfully
registered)
4. Enter the name of the person as per the Emirates ID. The first name is mandatory
(Name can be entered in English or Arabic)
5. Enter a valid email

6. Enter a valid Mobile number
(Code will be sent to the mobile number which has been provided here)
7. Fill in all details and click on the Get Code button to receive the code via SMS.
Note: All fields marked with * are required and correct information must be provided
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8. An SMS will be sent to the registered number having the code to be entered.
Dear user,
Your Tawtheeq check code is
7957
Insert it in your browser
window to complete your
registration
The Tawtheeq team
Note: If you didnt received the SMS with the code within few minutes, you may click the link
to go back (as shown in the image below) and check the details
If you provided the correct details and you still didnt received SMS within maximum 2 hours,
there might be technical difficulty in sending SMS at this time. In this case, please contact Abu
Dhabi Municipality
9. Enter the code in the place provided and click on Register button to complete the
registration process
10. Once the registration is done, system will show the confirmation message and you will get
an SMS with login credentials
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Dear user,
Thank you for having
registered to Tawtheeq.
Emirates ID:
784-1233-9876543-1
Your Access Code: dea458a9
The Tawtheeq Team
Note: If you didnt receive the SMS within maximum 2 hours, there might be technical
difficulty in sending SMS at this time. In this case, please contact Abu Dhabi Municipality.
11. Registration process is completed. You should be able to login to the system by using the
details received in the SMS
Login successful:
1. Use your login details to log in the system.
2. If the login credentials are correct, you will be logged in the application else an error
message will appear.
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Login unsuccessful:
4.2. Register as Company Tenant

For Residential Units: Register as a Company Tenant if you are renting out a residential unit for
your staff
For Commercial Units: Register as a Company Tenant to get the commercial contracts applied on
offices, shops, showrooms, etc.
1. Click on REGISTER and select COMPANY from options to register as a Company tenant as
shown in the below images
2. Fill in all the fields. Enter the trade license number

(Remember that you will not be able to change the trade license once you have successfully
registered)
3. Enter the full name of the company as per the Trade license.

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7. An SMS will be sent to the registered number having the code to be entered
10. Log in to the system using the credentials provided for company tenant
11. Login info shows that the user has logged in
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4.3. Register as Government Tenant

For Residential Units: Register as a Government Tenant if you are renting out a residential unit
for your staff
For Commercial Units: Register as a Government Tenant to get the commercial contracts applied
on offices, shops, showrooms, etc.
1. Click on REGISTER and select GOVERNMENT from options to register as a Government
tenant as shown in the below images
2. Fill in all the fields. Enter the P.O.Box. number.

(Remember that you will not be able to change the P.O.Box. once you have successfully registered)
3. Enter the full name of the government


7. An SMS will be sent to the registered number having the code to be entered
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10. Log in to the system using the credentials provided for government tenant
11. Login info shows that the user has logged in
4.4. Duplicate Registration

Once the Emirates ID (for Person Tenant), Trade License (for Company Tenant), P.O.Box (for
Government Tenant) is registered for eforms; you cannot use the same details to create another
login. System validates and verifies for duplicated entries. In this case, you will get the error
message.
Note: If you forgot your password, you may use Password Recovery option at the main page
to get new password at your registered mobile number.
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4.5. Password recovery

Password recovery is a powerful feature of eforms system. You can make a request and reset the
password (when desired). The system will generate a new password and forwards this to the
mobile number you have registered before.
4.6. Home Page/Dashboard

Once you log in, you will be directed to the home page/dashboard of eforms application as
shown in the figure below.
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No
1
Dashboard Items
Language Selection
Language can be selected according to your preference.
The system is available in English and Arabic versions.
Menu Bar
Home: takes you to the home page of eForms
User Profile: Shows the User information

User Logout: logs you out from the eForms application
Login Information
Shows the following information:
Tawtheeq ID: ADM (Abu Dhabi Municipality)
User name: Emirates ID/ Trade License/ P.O.Box.
Type: Person/Company/Government (type of tenant)
Profile : takes you to the User Profile page
Log out : logs you out from the eForms application
Actions to Perform
User can perform the following actions:

Create New Tenancy Contract
Renew Tenancy Contract
Create Sublease Tenancy Contract
Note: Details of these actions is explained further in this guide
List of contracts
5
Shows the list of all contracts that are completed using eForms.
Also shows the contract status for each contract.
List of Unfinished contracts
6
User started with these contracts

but did not finish them. User has to
either complete the contract or
Remove it from the list.
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No
Dashboard Items
Actions performed on the completed contracts
Modify Occupant: Occupants can be modified for contracts having Registered
and Non-registered status.
Renew: All Expired contracts can be renewed. Registered contracts can be
renewed before expiry
Download Registered contract: Only those contracts can be downloaded which
have Registered status.
4.7. User Profile

You can always view the details of the user (Tenant) from Profile link.
4.8. Logging Out

To log out from the system:
Click on Logout which comes under the User link and also you can use the Logout option
appearing under the Login info link.
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5. Contracts
Following are the actions that a user can perform for tenancy contracts:

Renew Tenancy Contract
Create Sublease Contract

Note: These all transactions can be performed by Person/Company & Government Tenants.
5.1. Create New Tenancy Contract

Log in to the eforms using Person/Company/Government tenant credentials. Enter the user
name and password; then click on LOGIN button.
In the below example, we have taken the Person tenant. For Company and Government tenants,
you have to follow the same steps.
New Tenancy contracts can be created using Create New Tenancy Contract option from the
Homepage. The following window will appear:
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The wizard will guide you through each step that is required to complete the contract creation
process. The top menu is clickable and is explained below:
Home page
Property Details
Stakeholders
Contract Details
Attachments
Special Terms
Summary
Navigate to the home page

Navigate to the property details section
Navigate to the tenant and occupants section
Navigate to the contract details section where you can add
contract start-end dates and payment details
Navigate to attachments module where you can attach
supporting documents
Navigate to special terms and condition section where you can
upload special term or type in manually
Navigate to the summary page
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A.
Residential Units:
Residential contracts can be created by Person, Company and Government tenants
Occupants must be added to units
In case of Group contracts, all units must have at least one occupant. The rental usage for
all units must be Residential
Step 1. Property Details

In property details section, user must fill in the Registrant Tawtheeq ID, Property ID and Unit/s
ID(s) for the contract and click on Verify Elements to verify the information validity. If you are
renting out an independent villa, then Unit ID is not required. Just provide the Tawtheeq ID &
Property ID and proceed.
(Examples: Property Registrant Tawtheeq ID (ACC5442), Property (PRP12345) and Unit (UNT12345))
If the details are correct, you will get a message Verified Successfully. In case, the details are
not correct, you will get the concerned error message
(For error messages, refer to Section 7. Error messages and workaround)
If the information is valid, user will be able to do the following:
1. User must select the Rent Usage. User need to provide info about how he/she will use the
unit, for Residential purpose or, for Commercial purpose.
i. If tenant will use the unit for Residential purpose, user must select Accommodation
Type to specify if he wants to use Unit for Family or for Singles (bachelors).
ii. You can also change the Residential usage to Commercial in case of villas; but your
require DED approval for the same
iii. If the tenant will use the unit for Commercial purpose, Accommodation Type is not
needed, hence it will be disabled.
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2. If you are making a Group TC, you can add more units by clicking on the ADD button and
adding more Unit IDs.
Note: If user have provided more than one unit, all units must be of same type. For
example: All units must be of type residential or commercial. Mixed units are
not allowed to be rented under the same contract.
3. Click on NEXT button to proceed. All info will be saved as draft (when you click next). If you
do not wish to continue at this time, you may login to eForms later and reopen the saved
draft at the home page (explained above in this document)
Step 2. Stakeholders Details
In Stakeholders details section, user must add tenant and occupants as follows:
1. Add Tenant Details

i. User has to click Add Tenant link to add tenant details.
ii. Once user clicks the link, a form will appear as shown in the image below.
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Tenant as Person
Tenant as Company
Tenant as Government
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iii. Some of the fields are pre-filled (For example: Trade License Number, name, etc.)
iv. All required fields must be filled to add the tenant to the contract.
v. After adding the tenant, user can modify tenant details (if required) as shown in image
below.
2. Add Occupants Details

i. If at the previous section (property details), Rent Usage was selected as Residential,
only then Add Occupants option will appear.
ii. If at the previous section (property details), Rent Usage was selected as Commercial
or Industrial or it is disabled, Add Occupants option will not appear.
iii. User has to click Add Occupants link to add occupant details.
iv. Once user clicks the link, a form will appear as shown in the image below.
v. Click on the Fill with tenant data option if the tenant is also an occupant. You can also
add more occupants as desired
vi. All required fields must be filled to add occupant to the contract.
vii. After adding the occupant, user can modify or delete occupant (if required) as shown in
image below.
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3. Click NEXT to go to next screen. All info will be saved as draft (when you click next). If you
do not wish to continue at this time, you may login to eForms latter and reopen the saved
draft at the home page (explained above in this document).
Occupants If user has provided more than one units at property details section,
Note:
minimum one occupant must be added for Every Unit.
Step 3. Contract Details

In contract details section, user must fill in all the fields as follows
1. Contract Dates
User must provide Contract Start date
(Contract Start date can be todays date or any future date)
User must provide Contract End date

(Contract End date can be any future date with minimum 1 month duration from contract start
date)
2. Contract Payments
User must provide Rent Amount
(Total rent amount for the duration of the contract)
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User may provide Security Deposit

(This will be the refundable security deposit)
User must provide Number of Payments

(This will be the no of installments to pay the rent amount)
User must click Show/Update Payment Plan button to generate the installments.
Once Payments (Installments) are generated, user may define each installment
independently.
(User has to make sure that the installments total amount does not exceed the Total Rent Amount.
Besides, the last installment date should be within the contract end date.)
3. Click next to go to next screen. All info will be saved as draft (when you click next). If you do
not wish to continue at this time, you may login to eForms latter and reopen the saved
Step 4. Attachment Details

In Attachment details section, user must scan and upload the required documents as follows:
1. Select the document type as shown in the image below.
(More than one document types can be selected if one scanned file contains more than one
document types.)
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2. Click Add Files and new popup will appear where user may browse and select file to be
uploaded.
3. The selected file should automatically be uploaded and 1 row for each document type
selected should be generated automatically.
4. Provide the Document Name, No of pages, Expiry Date (If applicable) and any other special
notes for the document.
Following are the mandatory documents with relation to the tenant type
Tenant type
Supporting documents required
Person
Person National ID
ADWEA Clearance Letter
Tenancy Contract Registration Form
Company
Trade License
Authorization letter for Signature
Authorized Signatory National ID
Government
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Step 5. Special Terms

In Special Terms section, user may type if there are and special terms and conditions which
were agreed between Lessor and Tenant and needs to be printed on the Contract.
Step 6. Summary
Summary section will show all the sections from the Form. It will help user to review the
details he provided. If he wants, he can go back to modify the details. User must agree to the
terms and conditions for the eForms and click proceed at Summary page to Create Tenancy
Contract.
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Step 7. Printable Contract

On success, a contract number should be generated and user may view the printable version of
the contract.
The created contract will be available at the home page under Tenancy Contracts List as shown
in the image below. You can click on the contract number and view the Audit page. This can
also be printed for further reference.
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5.1.1. Modify Occupants

Occupants can be modified for Registered and Non-registered contracts. To modify occupants,
click on Modify Occupants icon. Remember that occupants can be modified only for residential
contracts.
The following window appears:
You can ADD a new occupant record, modify or delete an existing record. Once you are done,
click on Save button to go to the home page.
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B.
Commercial/Industrial Units:
Commercial contracts can be created by Company and Government tenants

Commercial contract is allowed for Person tenant only in case he provides the initial
approval of license issued by the license department. The same document must be
uploaded. This type of contract is called Company under establishment contract
In case of Group contracts, the rental usage must be commercial for all.

In property details section, user must fill in the Property/Unit Registrant Tawtheeq ID, Property
and Unit/s details for the contract and click on Verify Elements to verify the information
validity.
1. If the information is valid, user will able to Click Next to go to next screen. All info will be
saved as draft (when you click next). If you do not wish to continue at this time, you may
login to eForms latter and reopen the saved draft at the home page (explained above in
this document).
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In Stakeholders details section, user must add tenant and occupants as follows:
iii. Some of the fields are pre-filled (For example: mobile, emirates ID, etc.)
below.
1. Contract Dates
User must provide Contract Start date.
Page 32 of 48
User must provide Contract End date.

date)
2. Rented Area
Whole Unit can be selected if you are renting a complete commercial unit.
Partial Unit can be selected if you are renting a partial commercial unit. If Partial Area is
selected, then Contract Area must be defined.
(Contract Area is the actual rented area from the total or available area)
User may provide Security Deposit.


independently.
Page 33 of 48
Step 4. Attachment Details

In Attachment details section, user must scan and upload the required documents as follows:
1. Select the document type as shown in the image below.
(More than one document types can be selected if one scanned file contains more than one
document types.)
2. Click Add Files and new popup will appear where user may browse and select file to be
uploaded.
3. The selected file should automatically be uploaded and 1 row for each document type
selected should be generated automatically.
4. Provide the Document Name, No of pages, Expiry Date (If applicable) and any other special
notes for the document.
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Step 5. Special Terms

In Special Terms section, user may type if there are and special terms and conditions which
were agreed between Lessor and Tenant and needs to be printed on the Contract.
Step 6. Summary
Summary section will show all the sections from the Form. It will help user to review the
details he provided. If he wants, he can go back to modify the details. User must agree to the
terms and conditions for the eForms and click proceed at Summary page to Create Tenancy
Contract.
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Step 7. Printable Contract

On success, a contract number should be generated and user may view the printable version of
the contract. The created contract will be available at the home page under Tenancy Contracts
List as shown in the image below
5.1.2. Group Tenancy Contract

If you select more than one unit in the initial step, then you are actually making a Group Tenancy
contract.
You have to add occupants to all units for a Group Tenancy contract.
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For creating a Group Tenancy Contract, follow the same steps mentioned in the Section 5.1
5.1.3. Multiple Tenancy Contract
Multiple contracts can be created for commercial units if the area is specified for that unit.
Multiple contracts cannot be created on Group contracts
To create a multiple tenancy contract, follow these steps.

1. Log in the application using your credentials
2. In the property details section, user must fill in the Registrant Tawtheeq ID, Property ID and
units ID for the contract and click on Verify Elements to verify the information validity.
Page 37 of 48
3. Click on NEXT button to proceed. All info will be saved as draft (when you click next). If you
do not wish to continue at this time, you may login to eForms later and reopen the saved
draft at the home page (explained above in this document)
In Stakeholders details section, user must add tenant as follows:

iii. Some of the fields are pre-filled (For example: Trade License Number).
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below.
2. Click NEXT to go to next screen. All info will be saved as draft (when you click next). If you
do not wish to continue at this time, you may login to eForms latter and reopen the saved
Occupants If user has provided more than one units at property details section,
Note:
minimum one occupant must be added for Every Unit.

1. Contract Dates
User must provide Contract Start date.
User must provide Contract End date

date)
User may provide Security Deposit

Page 39 of 48

independently.
4. Rest of the steps same as for other contracts.
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5.2. Renew Tenancy Contract

Tenancy contracts can be renewed using Renew Tenancy Contract option. Only those
contracts can be renewed whose status is Registered or Expired. You can click on the option
Renew Tenancy Contract or click on the Renew icon
Enter the previous contract number, contract start and end dated and click on Proceed.

The contract details will be verified and appears in the screen.
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In Stakeholders details section, the previous tenant details are populated. You can make
changes to the tenant details (if required). Click Next button to proceed
Follow the same steps explained in previous sections for creating a tenancy contract. Once the
contract is created, the old contract is Closed the renewed contract has status NonRegistered
The status of the previous contract will becomes Closed and the new contract will have status
as Non-Registered
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5.3. Create Sublease Tenancy Contract

Sublease contracts can be created using the option Create Sublease Tenancy Contract from the
homepage.

1. In property details section, user must fill in the Master Contract Registrant Tawtheeq ID,
Master Contract Number, Property and Unit/s details for the contract and click on Verify
Elements to verify the information validity.
(Examples: Property Registrant Tawtheeq ID (ACC5442), Master Contract Number: NRMS- 10074781501 Property (PRP12345) and Unit (UNT12345))
Page 43 of 48
not wish to continue at this time, you may login to eForms latter and reopen the saved draft
at the home page (explained above in this document).
3. Remaining steps are the same as explained in 6.1.1 Create tenancy Contract section.
4. On success, a contract number should be generated and user may view the printable
version of the contract. The created contract will be available at the home page under
Tenancy Contracts List as shown in the image
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7. Error messages and workaround

No.
1
Section
Registration
Transaction
Get Code
Registration
Get Code
Login
Login
Login
Login
Login
Password
Recovery
Create New
Tenancy
Contract
Information
Verification
(Registrant
Tawtheeq
ID)
Create New
Information
Message
The specified Emirates ID or
Trade License is already
registered.
Our service is temporarily down
for maintenance. We apologize
for the inconvenience caused
by this service outage. Please
contact Abu Dhabi Municipality
to proceed with your
transactions. Thank you.
Username provided is either
not registered with us or
incorrect.
If you are a new user, click on
register button.
Otherwise, please correct the
information and try again.
Only those Users which are
registered through eForms
Application are allowed to
login.
For more information, please
contact Abu Dhabi
Municipality.
Username provided is either
not registered with us or
incorrect.
If you are a new user, click on
register button.
Otherwise, please correct the
information and try again.
Registrant Tawtheeq ID
verification failed. Account
ACC5510 is incorrect. Please
provide correct ID or contact
Abu Dhabi Municipality to
create Tenancy Contract.
Work Around
Use password recovery to get
new password at your
registered mobile number.
Maintenance work in progress.
Contact Abu Dhabi Municipality.
Make sure you are providing

correct username (usually
Emirates ID or Trade License).
If you are new user, try to
register yourself to get your
login details.
If you forgot your password, use
password recovery option.
If Landlord or PMCs try to login
using their credentials, they will
face this error.
Only tenants can be Registered
using eforms. Landlords or PMCs
can register on behalf of
Tenants with Tenants Details.
Make sure you are providing
correct username (usually
Emirates ID or Trade License).
If you are new user, try to
register yourself to get your
login details.
Contact the lessor to get correct
info.
Contact the lessor so he may

Page 45 of 48
No.
Section
Tenancy
Contract
Transaction
Verification
(Registrant
Tawtheeq
ID)
Create New
Tenancy
Contract
Information
Verification
(Registrant
Tawtheeq
ID)
Create New
Tenancy
Contract
Information
Verification
(Registrant
Tawtheeq
ID)
10
Create New
Tenancy
Contract
Information
Verification
(Registrant
Tawtheeq
ID)
11
Create New
Tenancy
Contract
Information
Verification
(Registrant
Tawtheeq
ID)
12
Create New
Tenancy
Contract
Information
Verification
(Property
ID)
Message
ACC5510 is not verified in
Tawtheeq. Please contact
Lessor or Abu Dhabi
Municipality to create Tenancy
Contract.
ACC5510 is deactivated in
Lessor or Abu Dhabi
Contract.
ACC5510 is blocked in
Lessor or Abu Dhabi
Contract.
ACC5510 is Access Enabled in
Lessor or Abu Dhabi
Contract.
verification failed. Lessor eSignature preferences on
Account ACC5510 are not
available. Please contact Abu
Dhabi Municipality to create
Tenancy Contract.
Tawtheeq Property ID
verification failed. Property
PRP12345 is Not-Available in
Tawtheeq. Please provide
correct information or contact
Lessor or Abu Dhabi
Work Around
to solve the problem with
Registrant Tawtheeq ID.





info.
Page 46 of 48
No.
Section
Transaction
13
Create New
Tenancy
Contract
Information
Verification
(Property
ID)
14
Create New
Tenancy
Contract
Information
Verification
(Property
ID)
15
Create New
Tenancy
Contract
Information
Verification
(Property
ID)
16
Create New
Tenancy
Contract
Information
Verification
(Property
ID)
17
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
18
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
Message
Contract.
PRP12345 is Not-Approved in
Lessor or Abu Dhabi
Contract.
PRP12345 is Disapproved in
Lessor or Abu Dhabi
Contract.
PRP12345 is Blocked in
Lessor or Abu Dhabi
Contract.
PRP12345 is Not-Verified in
Lessor or Abu Dhabi
Contract.
Tawtheeq Unit ID verification
failed. Unit UNT12345 is NotAvailable in Tawtheeq. Please
provide correct information or
contact Lessor or Abu Dhabi
Contract.
failed. Unit UNT12345 is NotApproved in Tawtheeq. Please
Work Around
Property ID.

Property ID.

Property ID.

Property ID.

info.

to solve the problem with Unit
ID.
Page 47 of 48
No.
Section
Transaction
19
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
20
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
21
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
22
Create New
Tenancy
Contract
Information
Verification
(Unit ID)
Message
Contract.
failed. Unit UNT12345 is
Disapproved in Tawtheeq.
Please contact Lessor or Abu
Dhabi Municipality to create
Tenancy Contract.
Blocked in Tawtheeq. Please
Contract.
failed. UNT12345 is NotVerified in Tawtheeq. Please
Contract.
already Rented in Tawtheeq.
Please provide vacant unit or
Contract.
Work Around
ID.

ID.

ID.

info.
Page 48 of 48

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TAWTHEEQ EFORMS

GETTING STARTED GUIDE

Copyright 2015 - Municipality of Abu Dhabi City

Please send comments to:

Copyright 2015 - Municipality of Abu Dhabi City

Register as Person Tenant ............................................................................................................ 6

Register as Company Tenant ...................................................................................................... 10

Register as Government Tenant ................................................................................................. 12

Duplicate Registration ................................................................................................................ 13

Home Page/Dashboard .............................................................................................................. 14

User Profile ................................................................................................................................. 16

Logging Out ................................................................................................................................. 16

Create New Tenancy Contract .................................................................................................... 17

Group Tenancy Contract..................................................................................................... 36

Multiple Tenancy Contract ................................................................................................. 37

Renew Tenancy Contract ............................................................................................................ 41

Create Sublease Tenancy Contract ............................................................................................. 43

7. Error messages and workaround............................................................................................................ 45

Copyright 2015 - Municipality of Abu Dhabi City

3. Accessing the System

Copyright 2015 - Municipality of Abu Dhabi City

3.2. Login/ Register

3.3. Changing Language

Copyright 2015 - Municipality of Abu Dhabi City

4.1. Register as Person Tenant

Copyright 2015 - Municipality of Abu Dhabi City

5. Enter a valid email

Copyright 2015 - Municipality of Abu Dhabi City

Copyright 2015 - Municipality of Abu Dhabi City

Copyright 2015 - Municipality of Abu Dhabi City

4.2. Register as Company Tenant

2. Fill in all the fields. Enter the trade license number

4. Enter a valid email

Copyright 2015 - Municipality of Abu Dhabi City

11. Login info shows that the user has logged in

Copyright 2015 - Municipality of Abu Dhabi City

4.3. Register as Government Tenant

2. Fill in all the fields. Enter the P.O.Box. number.

3. Enter the full name of the government

4. Enter a valid email

Copyright 2015 - Municipality of Abu Dhabi City

11. Login info shows that the user has logged in

4.4. Duplicate Registration

Copyright 2015 - Municipality of Abu Dhabi City

4.5. Password recovery

4.6. Home Page/Dashboard

Copyright 2015 - Municipality of Abu Dhabi City

User Profile: Shows the User information

User can perform the following actions:

User started with these contracts

Copyright 2015 - Municipality of Abu Dhabi City

4.7. User Profile

4.8. Logging Out

Copyright 2015 - Municipality of Abu Dhabi City

Create New Tenancy Contract

Create Sublease Contract

5.1. Create New Tenancy Contract

Copyright 2015 - Municipality of Abu Dhabi City

Navigate to the home page

Copyright 2015 - Municipality of Abu Dhabi City

Step 1. Property Details

Copyright 2015 - Municipality of Abu Dhabi City

1. Add Tenant Details