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SHIFT LEADERS EXAMINATION TEST

NAME:
ID:
SIGNATURE:
DATE OF JOINING:
SHORT ANSWER QUESTIONS: 2 Marks

DATE:

Q1. Which training is required to look clean, hygiene & presentable?


Ans.
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Q2. What is the key ingredient of an Excellent Customer service (any one)?
Ans.
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Q3. What is P.A.S.S stands for, in Fire Extinguisher usage?
Ans.
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Q4. If the customer Lost his ticket and you have no data in the system, which two
tools will you use to charge the payment?
Ans.
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Q5. Full form of PGS & PMS?
Ans.
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Q6. What is SOP?

Ans.
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Q7. What is Attendance Report in PMS?
Ans.
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Q8. Which PMS system (name of manufacturer) we have in:
STCP: ________________________________________
LTCP: ________________________________________
Q9. Write any one Quality, which makes you different than others
Ans.
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Q10. What is the new name of our Company?
Ans.
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ESSAY TYPE QUESTIONS: 6 Marks


Q1. Write job responsibilities of Duty Officer (Min 50 words)

Ans.
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Q2. Draw an organization chart (Hierarchy Diagram) of our project.

Q3. What are the different usage of Parking Management System (mention any 5)?
Ans.
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Q4. What are the steps to report any Incident/Accident?
Ans.
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Q5. What is PPE? How will you ensure Staff safety?
Ans.
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