You continue to embrace servant leadership and display the behaviors that come w

ith the key mindset shifts associated with agile methods

You have coached teams and management towards improving Agile process and metric
s, evaluate and mentor existing Scrum teams, and deliver training classes for pr
oduct owners, developers and testers.
As Senior Scrum Master in TELUS digital, you ll be responsible for facilitating th
e product development process for multiple scrum teams. Your key drivers will be
enabling the scrum team to meet their sprint goals by helping the team to coord
inate their inputs and outputs, facilitating agile ceremonies, aiding in the rem
oval of any impediments and buffering them from any distracting influences. You
will employ agile and lean methodologies to support the continuous improvement e
fforts of our squads, as well as share your expertise and experiences with the b
roader agile community at TELUS.
Scheduling and facilitating key agile ceremonies, such as stand-ups, product dem
os, retrospectives and planning
Supporting the team to identify roadblocks that prevent the team from delivering
product features to our customers
Help the team to minimize noise that prevents them from meeting their sprint com
mitments
Facilitates discussion between the team and the Product Owner to collaborate on
creation and estimation of user stories
Increase the team s agile fluency through coaching the team to embrace and embed l
ean and agile practices in their work
Facilitate discussion and conflict resolution
Assist with internal and external communication, improving transparency, and rad
iating information
Enable the team to become self-organized and empowered teams that consistently d
eliver on their sprint commitments
Ensure the development teams are practicing the core agile principles of collabo
ration, prioritization, team accountability, and visibility
Lead the PMO into/through its next stages of evolution
Develop project management standards, processes and policies across all product
teams
Implement standardized usage of up-to-date project management tools
BlueCat seeks an exceptionally talented Scrum Master who will provide effective
collaboration, facilitation, leadership, and coaching skills supporting the deve
lopment of our software applications. The successful candidate will be consider
ed a subject-matter expert, have excellent logic and problem solving skills and
a drive to make a difference. We need an individual that puts the team before th
emselves. They will be responsible for coaching the rules of Scrum, removing imp
ediments from their team while promoting self-management and constantly improvin
g our standards of work.
- Must be self-motivated and capable of managing multiple priorities and tasks as
delegated
- Serve as liaison between technical and non-technical departments
- Communicate with other management, developers, product managers and technical
support specialists on product issues
- Must be a team-player with the ability to work within a collaborative environmen
t
Support the product development process:
- Co-ordinate with the release manager on aligning with the release plan
- Organize and facilitate project planning, daily stand-up meetings, reviews, re
trospectives, sprint and release planning, demos and other Scrum-related meeting
s
- Track and communicate team velocity and sprint/release progress
- Maintain process documentation
- Ensure the development teams are practicing the core agile principles of colla
boration, prioritization, team accountability, and visibility

Support the Product Owner:

- Assist as needed with backlog maintenance
- Assist with internal and external communication, improving transparency, and r
adiating information
- Assist with prioritization and resolution of defects/bugs
Support the Product Team:
- Assist team with making appropriate commitments through story selection, task
definition
- Participate proactively in developing and maintaining team standards, tools, a
nd best practices
- Identify and remove impediments, prevents distractions
- Facilitate discussion and conflict resolution
- Empower the team to self-organize
- Passion to proactively seek ways to improve processes
- Self-confidence to be assertive when taking a position and can constructively
resolve problems
- Creative, resourceful and innovative at tackling complex challenges (in a time
ly matter)
- Self taught and self-teaching, with a demonstrated aptitude for acquiring know
ledge and skills and new technologies readily
- Organized and self-directing with the ability to identify priorities and mobil
ize projects in an orderly fashion to achieve desired results
- Respectful, professional interpersonal working style
- Uncompromising honesty
- Approachable and willing to offer helpful solutions
- Should handle constructive feedback well
Help disrupt the future of banking with cutting edge technologies such as paymen
ts, biometrics, wearables, augmented reality and game consoles
Always thinking outside the box and utilizing the latest technology and equipmen
t
Passion for technology extends beyond the workplace
Work as part of a team which encourages both individual and collaborative innova
tion
Experience as a scrum master and/or project manager an asset
Ability to perform resource allocations and workload assignments according to pr
oject requirements
Experience in developing scope and budget for project delivery
Experience driving many internal teams and external vendors
Strong communication skills and ability to report delivery status to external an
d internal stakeholders and develop required delivery documentations
Excellent interpersonal, negotiation and client relation skills
Excellent organizational skills and the ability to manage multiple complex initi
atives
Technical designations/formal training an asset.
Scheduling and facilitating key agile ceremonies, such as stand-ups, product dem
os, retrospectives and planning;
Supporting the team to identify roadblocks that prevent the team from delivering
product features to our customers;
Helping the team to minimize noise that prevents them from meeting their sprint
commitments;
Facilitating discussion between the team and the Product Owner to collaborate on
creation and estimation of user stories;
Increasing the team s agile fluency through coaching the team to embrace and embed
lean and agile practices in their work;
Facilitating discussion and conflict resolution;
Assisting with internal and external communication, improving transparency, and
radiating information;
Enabling the team to become self-organized and empowered teams that consistently

deliver on their sprint commitments; and,

Ensuring the development teams are practicing the core agile principles of colla
boration, prioritization, team accountability, and visibility.
Proven Experience as an Agile process expert;
The ability to work with both Technology/Business teams;
Strong Technical Background, Exposure to any of the following technologies will
be valuable SQL Server (SSIS, .NET) Spark, Scala and HP Extreme;
Scrum Master Certification; and,
Motivation, collaborative and be highly skilled.
A highly motivated Scrum Master wants to join a growing team to deliver innovati
ve applications using agile methodologies and interpersonal skills.
Having varied experience with Scrum teams with various degrees, levels of experi
ence; who were doing a combination of technical work and also agile processes mo
nitoring, best practices etc.
Facilitated the product development process for multiple scrum teams. Your key d
rivers will be enabling the scrum team to meet their sprint goals by helping the
team to coordinate their inputs and outputs, facilitating agile ceremonies, aid
ing in the removal of any impediments and buffering them from any distracting in
fluences. You will employ Agile and Lean methodologies to support the continuous
improvement efforts of our squads.
Scheduling and facilitating key agile ceremonies, such as stand-ups, product dem
os, retrospectives and planning
Supporting the team to identify roadblocks that prevent the team from delivering
product features to our customers
Help the team to minimize noise that prevents them from meeting their sprint com
mitments
Facilitates discussion between the team and the Product Owner to collaborate on
creation and estimation of user stories
Increase the team s agile fluency through coaching the team to embrace and embed l
ean and agile practices in their work
Facilitate discussion and conflict resolution
Assist with internal and external communication, improving transparency, and rad
iating information
Enable the team to become self-organized and empowered teams that consistently d
eliver on their sprint commitments
Ensure the development teams are practicing the core agile principles of collabo
ration, prioritization, team accountability, and visibility
Organize and facilitate all Scrum meetings (Planning, Stand Ups, Closure/Retros,
Demos)
Check- in with developers, QA and designers consistently to understand their sta
tus and help work through communication or blocker problems
Ensure requirements, bugs and improvements are clear, acceptable and ready for w
ork
Protect teams from distractions and ensure that teams receive complete informati
on when possible
Write executive summaries at the completion of sprints
Keep project management tools tidy and tie up loose ends
Provide support to projects in business and quality analyses
Master level organization and multi-tasking skills
Has been part of a software or web development team
Project Management software experience, Jira is an asset
An effective communicator who is a strong public speaker
Great relationship management amongst teams and individuals
Tech-savvy (obviously)
Constantly on the mission for Knowledge and improvement (both Self- and Processwise)
Calm under pressure
. The Scrum team is currently focused on a large application development, integr
ation, and implementation initiative.
- We are looking for an Agile ambassador to promote and support Agile / Scrum be

st practices.
- Definite asset to Scrum Masters with Web integration and implementation expert
ise.
of continuous improvement and self-organized high performing teams.
Provide coaching and consulting to Scrum and Kanban teams to support their devel
opment and ongoing improvement to become self-organizing and highly functional
Provide the educational support to the organization on Agile principles and Scru
m/ Kanban practices or any additional Agile techniques to increase the Company-w
ide execution, innovation and overall
Provide 1:1 mentoring and coaching for purposes of development, support or remed
iation across all levels of the
Hold a leadership role within the Transformation team to facilitate and environm
ent of continuous improvement and adoption of agile/scrum practices
Minimum of 5 years experience in practicing Agile techniques (Scrum, Kanban, XP)
preferably in a servant leadership
You are a servant leader, communicative and social, you facilitate as much as yo
u assert. You are situationally aware, enthusiastic and have as much of an inter
est in Kaizen as you have in conflict resolution.
Your attitude of empowerment and desire for transparency bring about disclosure
to the business about development and business growth.
You have been actively implementing Scrum either in the financial world or somew
here else for around five years and you are looking for a new environment, an op
portunity where not everything is quite as clear yet. Release management in a ba
nk, funding models, those are all issues the Agile Centre of Excellence here at
BMO concerns itself with. We are looking for an individual that strongly identi
fies with and embodies the spirit of the agile manifesto and its principles. A p
erson ready to step up at anytime and become as much of a coach as they could be
a Scrum Master.
Strong communication skills with direct communication with senior business and t
echnology executives
Proven track record of high customer satisfaction.
Ability to motivate and mentor team members.
A positive, can-do attitude and customer focused approach.
Strong business and IT knowledge and experience in the Financial Industry.
In-depth understanding of delivery methodologies and architectures.
Serve the team and product owner for successful agile delivery custom software i
nitiatives
Help mentor and support team members
Provide subject matter expertise for Agile offerings and services
Organize and facilitate project planning, daily stand-up meetings, reviews, retr
ospectives, sprint and release planning, demos and other Scrum-related meetings
Track and communicate team velocity and sprint/release progress
Ensure the development teams are practicing the core agile principles of collabo
ration, prioritization, team accountability, and visibility
Assist with internal and external communication, improving transparency, and rad
iating information
Assist with prioritization and resolution of backlog items defects/bugs
Assist and empower the team to self-organize
Reporting to the Group Leader, Product Delivery , the Scrum Master will help del
iver innovative and inspiring solutions for clients.
Member of the Project Delivery team and will be responsible for leading an Agile
Delivery Team on a large multi-phase project.
Continuously apply a wide base of technical, client facing and industry expertis
e to build practical and innovative solutions.
Exhibit high leadership qualities and provide, support and guidance in deploying
Agile processes.
Facilitate effective scrum related team meetings
Manage the Sprint backlog and key project elements
Integrate info into concise action items
write software requirements, user stori
es, user cases etc.

Gather and present Agile Metrics for review and corrective action
Maintain sprint burn-down charts, and project level reporting including team vel
ocity/productivity.
Track sprints and releases against delivery metrics and prepare status reports a
nd internal/external communication as required
Manage scope and control scope creep during development sprints
Identify opportunities to design/deploy Agile/Hybrid processes, offering construct
ive suggestions for change
Build team passion for delivering value to customers through Agile project deliv
ery
Identify and remove obstacles which prevent the team from achieving their shared
goal
Experience with iterative development methodologies and continuous delivery prac
tices
Experience in Implementing Agile processes into new environments
Experience leading Agile meetings
A genuine passion for Agile and love working with a team to build great solution
s
Solid understanding of software development processes and procedures
Strong analytical and problem solving skills with a high attention to detail
Ability to balance several projects across more than one team
Extensive experience with issue tracking tools (JIRA/Confluence strongly preferr
ed)
Experience in providing consulting, leadership, facilitation, situational awaren
ess, conflict resolution, continual improvement, team empowerment, and motivatio
nal techniques regarding Agile and Scrum
Strong understanding of RESTful APIs and open systems
Understanding of web and mobile software development
Knowledge of Web development technologies such as JavaScript, AJAX
Experience in project management
Experience developing highly effective, empowered teams
Solid understanding of DevOps and continuous delivery practices
passionate about Agile thinking including Scrum, Kanban, TDD, XP, and its abilit
y to change the world. You ll get to work on a wide range of projects, using the R
angle Flow, which encompasses our process, quality and technologies, working wit
h a tight-knit team of talented individuals.
You ll join a dedicated team consisting of Scrum Masters, JS Developers, Designers
, and Testers, who collaborate to build web and mobile apps.
Our approach to making software emphasizes teamwork and close interaction with o
ur clients. We rely on a well thought-out framework based on scrum, continuous d
elivery, and test-driven development. This process allows us to build software i
n a way that sets us up for success, allowing you to exercise your creativity an
d build teams that matter
without all the red tape, hierarchy and politics.
We avoid sharply defined roles: everyone gets to partake in all aspects of their
project and to try their hand at new things. Our Scrum Masters don t just coach:
they also help our clients think through product features, contributing to quali
ty and technical tasks.
We believe in sustainability and a strong work-life balance, we offer flexible w
ork hours, work from home options and a regular hour work week
We work with many clients in an exciting range of industries including social me
dia, e-commerce, manufacturing, transportation, alternative energy, wellness, an
d more. Our goal is to work with companies that we feel, make the world a better
place.
- Doing everything possible to ensure delighting customers
- Guiding the team and organization on how to use Agile/Scrum practices and valu
es to delight customers
- Guiding the team on how to get the most of out self organization
- Guiding the team on self organizing to fill in the intentional gaps left in th
e Agile/Scrum frameworks
- Assessing the Scrum Maturity of the team and organization and coaching the tea

m to higher levels of maturity, at a pace that is sustainable and comfortable fo

r the team and organization
- Removing impediments or guiding the team to remove impediments by finding the
right personnel to remove the impediment.
- Building a trusting and safe environment where problems can be raised without
fear of blame, retribution, or being judged, with an emphasis of healing and pro
blem solving.
- Facilitating getting the work done without coercion, assigning, or dictating t
he work.
- Facilitating discussion, decision making, and conflict resolution
- Assisting with internal and external communication, improving transparency, an
d radiating information
- Supporting and educating the Product Owner, especially with respect to groomin
g and maintaining the product backlog.
- Providing all support to the team using a servant leadership style whenever po
ssible, and leading by example
Develop and lead the agile transformation strategy at an enterprise level includ
ing organization design, technology enablement and change management.
Develop a change management plan to drive adoption of Agile methodology across C
anada
Shape and manage the Agile Transformation Backlog in conjunction with the team a
nd key stakeholders.
Shape and manage specific backlogs with third parties as appropriate (PMO, TCS,T
elus,CGI and internal stakeholders etc).
Create and deliver presentations explaining the Agile Transformation journey and
specific aspects as required (Feature Teams, Scrum Masters, Transformation Fund
ing approach etc).
Work in partnership with the coaching team including providing coaching support
where needed
Develop and deliver reporting to Senior Management on the adoption/ progress of
Agile Transformation (metrics, reports, charts etc)
Understand the state of the whole organisation Agile journey and act as a focal
point to ensure experience/learning is shared
Organise and execute learning events (Away Days, ad hoc events)
Drive alignment on the Transformation agenda across the organization ensuring wo
rk around DevOps, Cloud, Software Engineering, frequent releases etc are all pus
hing in the same direction.
Advocate Agile methodologies and provide leadership and direction in Agile best
practices, including ceremonies, artifacts and processes, to team members, Produ
ct Owners and management
Coach and mentor other scrum masters, working to identify opportunities to impro
ve processes and offer constructive suggestions for change throughout the organi
zation
Guide, coach and motivate the team to be highly effective, self-organized, produ
ctive and accountable, with an emphasis on achieving Sprint commitments
Coordinate regular meetings including project kickoff, sprint planning, daily st
andup, sprint reviews, sprint retrospectives, etc.
Liaise between the Product Owner, Development Team, and Quality Assurance team t
o ensure use cases, user stories and acceptance criteria are clearly defined, un
derstood, and implemented successfully
Work with Quality Assurance team to ensure that test plans and test cases are de
veloped and executed
Partner with the Product Owner to groom and maintain the product backlog, review
ing new issue ticket to ensure accuracy and completeness.
Manage and negotiate scope, timeline, quality, goals and deliverables that suppo
rt business goals
Set and continually manage expectations with team members and other stakeholders
Monitor progress and team performance throughout the life of the project
Develop and deliver proposals, requirements documentation, presentations and pro
gress reports

Work with Customer Support, Development, and Quality Assurance teams to prioriti
ze, track and communicate status of escalations
Remove impediments or guide the team to remove impediments by coordinating with
cross functional teams
Act as servant-leader to an agile team; removing impediments and ensuring team p
roductivity.
Empower teams to self-organize.
Lead by example, demonstrating and upholding scrum principles.
Protect the team from outside interference, removing impediments, and ensuring t
hat the work is delivered as a team.
Organize and facilitate scrum ceremonies, ensuring usefulness and adherence to s
crum practice.
Ensure team delivering stories such that they meet the definition of done.
Lead team retrospectives and ensure key learning is incorporated into next sprin
t.
Coaching
Coach team members to uphold scrum principles.
Cultivate and environment of trust, good faith, empowerment and creativity.
Facilitate discussions and conflict resolution.
Communication/Tracking
Track team delivery on commitments through the use of burndown charts and other
visual methods.
Produce and post sprint plans and otherwise act as an information radiator.
Track team velocity to ensure accuracy of future planning.
Collaboration
Work with the Product Owner to understand the business priorities and items to b
e groomed in upcoming sprints.
Ensure Product Owner is informed if changes occur that impact delivery to the bu
siness.
Work with other Scrum Masters to ensure alignment of priorities and that depende
ncies are delivered in the appropriate sprints to support other teams delivery co
mmitments.
Actively participate in activities related to agile adoption across the organiza
tion.
Planning
Drive weekly backlog grooming sessions with the team, ensuring work items are es
timated and ready-for-work per the Product Owners priorities.
Provide input to and participate in Release Planning.
Coordinate release planning with other Scrum teams throughout the organization.
Lead Sprint Planning sessions ensuring the commitments made are appropriate and
uphold scrum principles.
Assertiveness
able to achieve goals of the team by actively driving to resolutio
n of issues, holding team accountable to their actions and commitments
Servant-Leader exhibits the servant-as-leader behaviors of coaching, service to
the team, and empowerment of the team to come up with solutions to their problem
s.
Self-motivated - capable of managing multiple priorities with little instruction
or oversight.
Collaboration
exhibits ability to work with and through others to achieve shared
goals.
Social takes an interest in and exhibits socials skills to enhance team bonding.
Communication skills
maintains frequent and effective communication within and a
cross teams.
Flexibility
ability to adapt to frequent changes within the scrum framework and
principles.
Organization ability to organize meetings, reviews, retrospectives and other scr
um ceremonies.
Facilitation ability to facilitate meetings, drawing out key concerns and issues
to ensure the principle of continuous improvement.
Tracking ability to track team progress and velocity using various methods inclu

ding charts, graphs, etc.

High-energy
shows enthusiasm and displays energy to take on daily issues and bri
ng them to conclusion on behalf of the team.
Agile Practices
expert understanding of Scrum practices and related agile tools
and techniques. Understanding of scaled Agile environments.
Software Development basic understanding of the fundamentals of software develop
ment and the software development lifecycle.
Experience with continuous delivery preferred.
As the Project Manager/Scrum Master, you will own and track the scrum process an
d artifacts on a variety of software development and integration projects. You w
ill ensure the timely delivery of software releases. You will interface internal
and external stakeholders on daily basis and manage the competing demands and e
xpectations between these stakeholders. You will help deliver innovative solutio
ns for our diverse client base.
Partner with clients to understand their business needs as well as identif
y and prioritize their project requirements.
Help define and document functional and non-functional software requiremen
ts in an iterative process by producing end user stories and other related Agile
artifacts.
Liaise between the client and the delivery team to ensure user stories/acc
eptance criteria is clearly defined, understood, and implemented successfully.
Ensure the team is executing their work based on Scrum principals
Facilitate daily stand-up meetings, sprint planning, grooming meetings, re
trospectives, release planning, demos and other team meetings as required
Create an environment where the Scrum Team can focus on their goals: remov
e impediments, build a self-organizing, collaborative and motivated team
Identify, manage and mitigate project and team risks
Help manage product scope and controlling scope creep during the developme
nt sprints.
Work with the delivery team to provide estimates and design solutions.
Provide project management by helping teams meet or exceed project require
ments by participating in the planning, executing, controlling and closing of te
am projects
Maintain project schedule, update it on regular basis and communicate proa
ctively and effectively to upstream and downstream stakeholders
Provides technology support to systems development teams and other client
areas as required
Set realistic and achievable expectations for deliverables
Learn and work with the latest web, mobile, enterprise search, portal, clo
ud computing, CRM, SOA, integration, and other leading solutions and technologie
s.
Finding techniques for effective Product Backlog management;
Helping the Scrum Team understand the need for clear and concise Product Backlog
items;
Understanding product planning in an empirical environment;
Ensuring the Product Owner knows how to arrange the Product Backlog to maximize
value;
Understanding and practicing agility; and,
Facilitating Scrum events as requested or needed.
Scrum Master Service to the Development Team
The Scrum Master serves the Development Team in several ways, including:
Coaching the Development Team in self-organization and cross-functionality;
Helping the Development Team to create high-value products;
Removing impediments to the Development Team s progress;
Facilitating Scrum events as requested or needed; and,
Coaching the Development Team in organizational environments in which Scrum is n
ot yet fully adopted and understood.
Scrum Master Service to the Organization
The Scrum Master serves the organization in several ways, including:

Leading and coaching the organization in its Scrum adoption;

Planning Scrum implementations within the organization;
Helping employees and stakeholders understand and enact Scrum and empirical prod
uct development;
Causing change that increases the productivity of the Scrum Team; and,
Working with other Scrum Masters to increase the effectiveness of the applicatio
n of Scrum in the organization.
The ideal candidate has a background in the financial space and has spent their
career working in development roles and has progressed into a Senior Project Man
ager/Scrum Master.
You will work with a talented, diverse and open minded group of individuals/stak
eholders across multiple teams where you will identify and remove any barriers t
o allow the agile development process to progress without any roadblocks. You w
ill draw upon your strong collaboration skills to influence
Possess sound judgment, keen eye for details and tenacity for solving difficult
problems
Bring a positive energy to the team and thrive on strong collaboration
Strive for constant improvement in both yourself and your team in meaningful way
s
Someone who is looked up to for solving difficult problems, bounce ideas off of
and providing an alternate viewpoint
Deliver results through an environment of collaboration and trust
Lead the organization s adoption of agile/scrum practices
Facilitate discussions, decision making and conflict resolution processes
Create and foster a self-organizing and cross-functional team
Work closely with stakeholders to ensure all dependencies and impediments are un
derstood so new features can be released in a timely manner
Keep lines of communication open with all stakeholders to understand changing re
quirements and maintain the product backlog
Knowledge of numerous well documented scrum patterns and techniques (i.e. Burndo
wn techniques, Retrospective formats, handling bugs)
Knowledge of other agile approaches: XP, Kanban, Crystal, FDD
The ability to distinguish between what "is Scrum" what is "not Scrum"
Own maturing the Agile processes, laying the groundwork for moving us forward. E
stablish a repeatable, successful project delivery process - using an Agile appr
oach is good but you won t just blindly follow the Agile way - you will be resourcef
ul and use what works to deliver projects on-time
Manage multiple concurrent projects with conflicting resource needs and prioriti
es
Coordinate with various cross functional teams to identify appropriate timelines
and deliverables
Collaborate, support and work closely with Product Managers to help define and u
nderstand product delivery needs
Our product is constantly evolving and we re looking for an Agile Coach/Project Ma
nager to help us refine and streamline our existing processes. We have incorpora
ted Agile methodologies into our development process but we want an on-site coac
h to offer insight, guidance and direction to our existing Program Management te
am. We work in a highly collaborative and communicative environment and you need
to work with high-performing teams and challenge them to improve even further.
Transparency is a core value of our business and you will be called upon to faci
litate internal and external communication, improve visibility, and radiate info
rmation.
You will report directly to the head of the PM team and be expected to coach and
advocate at multiple levels and cross-departmentally to achieve comprehensive i
mplementation of Agile practices throughout the organization. This is a fast-pac
ed environment and we ll expect you to deliver changes efficiently and effectively
while maintaining a comfortable and sustainable pace. This is a blended role th
at will demand a high-level focus on teaching and mentoring the existing teams b

ut also necessitate day-to-day involvement with individual projects

you will nee
d to get your hands dirty from time to time.
Produce, implement and manage team agile metrics, evaluate existing team metrics
and make recommendations for improvements, and provide training for product own
ers, engineers and management
Foster creativity, communication and innovation and a positive working environme
nt
Coordinate and schedule the execution of deliverables and guide the team to self
-organize and become hyper productive
Support and educate the Product Owner, especially with respect to maintaining an
d managing the product backlog to deliver highest business value
Help our teams deliver quality software early and often, improved technical prac
tices, eliminate waste, improve lead/cycle time for throughput, and reduce proje
ct risks
Hands-on experience with commonly used Agile techniques: Continuous Integration,
Pair Programming, User Stories, Test Driven Development, Continuous Testing, Au
tomated Testing
Ability to balance several projects across more than one team
- Provide ongoing facilitation and coaching that enables your team to excel at a
gile development.
- Initiative delivery: Facilitating medium-to-high complexity Agile initiatives
from initiation through release
- Navigating and identifying shared IT services required by the team in the deli
very of its objectives
- Facilitate discussion leading to collective decision-making, goal setting and
conflict resolution within the team
- Actively manage risks and external dependencies drawing in team members as app
ropriate
- Accountable for creating and maintaining the appropriate vehicles for open com
munication within the scrum team (e.g. tracker boards) to create a trusting and
safe team environment
- Continuously seek to improve team performance by promoting joint accountabilit
y for results and solving productivity issues
Work alongside the stakeholders to initiate, set-up, educate and execute appropr
iate Agile methodology until teams can run independently
Provide training, mentorship, and establish team guiding principles
Define, measure and monitor key metrics to gauge adoption success
Understand the state of Agile adoption in teams and recommend changes required
to improve
Be the subject matter expert to assist in any questions and/or problem resolutio
n
Consult and support teams impacted by role and process changes to minimize chang
e impact
Highlight risk areas, identifies and proactively tackles critical impediments in
process, systems and tools, and/or teams to scaling Agile across the organizati
on, escalating issues when necessary
Leadership support:
Teach leaders and managers about tools and techniques that enable team members t
o use agile methods
Facilitate planning discussions between agile and waterfall teams to identify an
d remove or simplify bottlenecks and dependencies
Train leaders to collaborate with Enterprise Architecture to plan out and implem
ent work across cross-functional teams
Continuous Improvement:
Work with external change evangelists to share and implement ideas that will hel
p continuously improve lean and agile adoption across TELUS

Network within Agile communities to integrate lessons learned from others in ind
ustry
What you ll need to be successful:
Agile Coaching Experience; proven mentor and coaching experience
Successfully led and implemented an Agile/Scrum transformation across an enterpr
ise (i.e. 20+ teams)
The ability to help teams understand the right practices to use at the right tim
e - and help them consistently apply them to reach excellence
Ability to guide Continuous Integration, Continuous Build/Deploy, and Continuous
Testing development methodologies
Familiarity with service-oriented environments, highly interdependent/matrix app
lication ecosystem and continuous integration practices
Knowledge of Lean, Lean Start-up, and Lean UX principles
Demonstrated commitment to personal development
Ability to garner respect from the team and be willing to get their hands dirty
to get the job done
Outstanding communication and interpersonal skills and the ability to influence
others using power of persuasion
Ability to communicate to Executive Level stakeholders with clarity and confiden
ce
A flexible approach to work with the ability to accept and champion change
Provide leadership and hands on project management expertise to ensure the succe
ssful delivery of a portfolio of loyalty software products to our partners (typi
cally 15-20 concurrent projects) in a SaaS based environment
Collaborate closely with Sales, Production and the Customer to deliver products
to our customers
Collaborate closely with Production and Support to ensure ongoing support and ch
ange requests
Play a lead role in all partner interactions within a project
Bring an unrivaled passion for delivery, a positive attitude, and a desire to ex
ceed partner expectations in every interaction
Demonstrate expertise in both the art and science of project management across s
everal areas including: governance, scope, risk, quality, issue management, comm
unication and stakeholder management
Demonstrate excellent decision-making skills around scope, time-lines, and resou
rces
Lead all resource and project planning for your assigned project portfolio inclu
ding the identification and resolution of resource conflicts
Produce several project management-related business analysis reports (project bu
dget reports, status reports, issue and risk logs, meeting agendas and meeting m
inutes)
Manage maintenance activities including product change requests as required
Experience working in complex, multi-project environment with a number of client
s is critical in order to be successful in this role
Possess client management skills with a passion for building effective customer
relationships and exceeding partner expectations