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TIA
Exam CCNT
Convergent Network Technologies
Version: 3.0
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How does using a managed intranet solve some of the problems associated with
Internet telephony?
A. No Internet account or PC-based telephony software is required.
B. An intranet's controlled access can be regulated to give priority to Voice over IP.
C. Bandwidth is more predictable over an intranet than over the Internet.
D. All of the above.
What is true about SONET rings?
A. Native LAN speeds can be achieved using SONET rings.
B. SONET rings are expensive and inaccessible to businesses.
C. Special connections are needed for a station on one LAN to work with the other LAN.
D. LANs cannot be linked into a MAN using SONET due to distance restrictions.
Answer: A
SS7 stands for
A. Switching system 7.
B. Signal switching 7.
C. Symmetric switching 7.
D. Signal system 7.
Answer: D
The MFJ
A. Deregulated PBXs.
B. Deregulated premise wiring.
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C. Created the RBOCs.
D. Created the Bell System.
Answer: C
Call centers
A. Handle incoming calls only.
B. Handle outbound calls only.
C. Now include help desks and service lines.
D. Replace live agents.
Answer: C
Which of the following statements is true?
A. PC phones do not require special software.
B. PC phones do not extend telephony functionality beyond existing PBX/KTS
capability.
C. PC phones consume LAN/WAN bandwidth for every call.
D. All of the above.
Answer: C
Which of the following are network secure protocols associated with VPNs?
A. Kerberos
B. RADIUS
C. TACACS+
D. All of the above
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Which of the following is NOT a challenge of voice over frame relay?
A. Frame relay was designed to transport data across ISDN and non-ISDN networks.
B. Delay is an inherent part of frame relay networks.
C. Voice is a constant bit rate application.
D. Frame relay has a high rate of corrupted packets.
Loss of signal strength over distance is
A. Distortion.
B. Attenuation.
C. Transfiguration.
D. Transduction
Answer: B
Which of the following QUESTION NO:s should be asked about open architecture when
purchasing CTI tools?
A. How easy is it to use the program's features day after day?
B. Can you record and edit speech messages and their scripts without leaving the main
program?
C. Does the software vendor allow you to add ready-to-use modules to applications with
a minimum of trouble?
D. Can you easily create and edit scripts for all speech messages in your application?
Transmission structures for BISDN support
A. OC-3 and OC-12.
B. OC-3.
C. OC-12.
D. None of the above.
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Answer: A
Which of the following is NOT true about media gateways?
A. Media gateways are more cost-effective than central office switches.
B. Media gateways tend to be larger in size than Class-5 switches.
C. Media gateways offer the intelligence and reliability of the circuit-switched network.
D. Media gateways offer the speed and economy of the packet-switched network.
Layer 2 tunneling protocol (L2TP) is also known as
A. IPsec.
B. GRE.
C. Digital certificates.
D. Enigma.
Which of the following transmits data in 53-octet cells?
A. ATM
B. Frame relay
C. X.25
D. SONET
First word clipping can be avoided by using advanced technology for
A. Silence suppression.
B. Packet segmentation.
C. Echo cancellation
D. Packet prioritization.
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Answer: A
Which of the following is an accidental connection between the primary local loop
and another local loop?
A. Bridge tap
B. Loading coil
C. Cross-over
D. Ground
Answer: A
A bank wants its customers to be able to access their accounts to find out their
checking balance. Which interactive voice processing application would work best?
Answer: Auto-attendant
Answer: Voice mail
Answer: Audiotex
Answer: Interactive voice response
A digital signal's "bit interval" refers to the
A. Amount of time between bits.
B. Amount of time to transmit a bit.
C. Number of bits required to form a byte.
D. Number of bits required to accomplish one cycle.
Answer: A
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C. Gatekeeper function
D. Demodulation function
Which of the following represents a single point of failure in a star topology?
A. Backbone cable
B. Hub
C. Transceiver
D. Nodes
Conformance to IEEE 802.x standards is a key consideration in the selection of
what data network element?
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A. Protocols
B. Network applications
C. Transmission media
D. Network operating systems
With infrared transmission, the sending and receiving devices must typically reside
in the same room because
A. Radiation is a concern.
B. The signal can usually carry only up to 5 feet.
C. Obstacles such as walls would block the signal.
D. The beam is so diffuse that too many devices could be affected.
What makes SMDS a suitable packet-switching technology for voice?
A. SMDS has voice compression technology.
B. SMDS has a small number of corrupted packets.
C. Low delay is a goal for SMDS.
D. SMDS is not a suitable technology.
Which CTI application would enable a movie theater to allow patrons to call in,
request tickets for a particular show, and charge those tickets to a major credit
card?
A. Fax server
B. IVR
C. Voice mail
D. Videoconferencing
Answer: B
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Simple performance monitoring provides
A. Quantitative information on each node's activities.
B. Security system management.
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C. Softswitches require hardware and software from specific vendors.
D. The softswitch will be the operational control mechanism for the NGN.
Which of the following is not a disadvantage of a bus topology network?
A. Difficult to troubleshoot
B. Expensive to implement
C. Attenuation
D. Signal interference
In a digital data communication network, the CSU/DSU receives the signal from the
DTE and converts it into what type of signal format?
A. FSK
B. QAM
C. Line code
D. Equalized
Answer: C
Which statement correctly differentiates between baseband and broadband?
A. Broadband always transmits a digital signal.
B. Broadband always transmits an analog signal.
C. Broadband supports multiple channels of data on a single wire.
D. Baseband supports multiple channels of data on a single wire.
Which of the following is true?
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A. SONET rings are always path-switched.
B. SONET rings always have four fibers.
C. SONET rings are by definition physical rings.
D. SONET rings are not capable of continuing transmission in the event of a failure.
Which of he following CTI applications is enabled by text-to-speech applications?
A. Videoconferencing
B. Fax server
C. Fax-on-demand
D. Unified messaging
Which of the following devices is used to create a Virtual LAN (VLAN)?
A. Switching hub
B. Passive hub
C. Active hub
D. Intelligent hub
Which of the following is NOT an application of computer-telephone integration?
A. Interactive voice over data
B. Simultaneous voice-data
C. Fax systems
D. Videoconferencing
Answer: A
Which of the following statements is true?
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A. One of the primary goals of VoIP applications is to save money on long-distance
charges.
B. VoIP gateways can provide company-wide voice and fax communications.
C. VoIP gateways provide full-duplex communication.
D. All of the above.
What kind of system handles incoming calls by recognizing the caller, uses a
program that decides who should Answer: the call, and plays a recorded greeting in
case the caller has to wait?
A. Voice mail
B. ACD
C. Automated attendant
D. Interactive voice response
ATM reduces delay by
A. Preventing need for retransmission by reducing errors in the cells.
B. Mapping ATM cells onto SONET, using the full bandwidth.
C. Prioritizing voice and video cells.
D. Increasing transmission speed of voice and video cells.
A workstation needs to communicate with servers running different network
operating systems. Which of the following must be run on the workstation?
A. A network client that is compatible with both network operating systems.
B. Two network clients, one compatible with each network operating system.
C. One of the network operating systems.
D. Both network operating systems.
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A digital switch is made up of the network fabric and
A. Signaling processor.
B. Signal transfer point.
C. Multiplexer.
D. Control.
Answer: A
An analog signal's phase measures
A. The number of volts from one peak to another.
B. Bandwidth
C. Attenuation
D. EMI immunity
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Which of the following topologies can support transmission rates of only 2 Mbps?
A. Bus
B. Token ring
C. Token bus
D. Wireless
Which of the following is a standard set of software interrupts, calls, and data
formats that application programs use to initiate contact with telephone equipment?
A. Operating system
B. Communications protocol
C. API
D. Application generator
Reducing the Kbps of the voice signal is called
A. Digitizing.
B. Remodulation.
C. Packetizing.
D. Compression.
Answer: D
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The three steps in PCM are _______, quantizing, and companding.
A. Compression
B. Expansion
C. Sampling
D. Conversion
Answer: C
What is broadband?
A. High-speed analog transmissions
B. High-speed access connection in the "last mile" of transmission only
C. High-speed data-only service
D. High-speed, integrated digital voice, video, and data
Which of the following is an example of a full-duplex transmission?
A. Sending a fax
B. Sending an e-mail message to multiple recipients
C. A conversation with both callers talking at the same time
applications.
C. Are not often used by carriers in their networks.
D. Will be used in BISDN networks.
Universal service and interconnection are goals of
A. IXCs.
B. Public policy in the United States.
C. The FCC.
D. Congress.
Answer: B
The API developed by Microsoft and Intel is
A. TSAPI.
B. TAPI.
C. FastCall.
D. CallPath.
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A router can
A. Receive frame relay frames and strip off the frame relay frame to produce the original
LAN frame.
B. Encapsulate LAN frames in frame relay frames and feed them to a frame relay
switch.
C. Connect multiple LAN segments to each other or to a WAN.
D. All of the above
What term describes the router being programmed to look for VoIP
packets and place them ahead of any data packets waiting in the transmit queue?
A. Packet prioritization
B. Packet compression
C. Packet segmentation
D. Packet remodulation
Answer: A
The single point of entry for users to access the network is called the
A. User portal.
B. Access point.
C. Local loop.
D. Access portal.
OC-1 is
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A. The baseline electrical signal.
A. The router divides data packets into segments based on the WAN's speed.
B. The gateway replays a previous voice packet as a substitute for a corrupted one.
C. The gateway holds voice packets in a jitter buffer before sending them.
D. The gateway subtracts a reflected signal from those it sends to the listener.
The number of trunk circuit cards is reduced in the PBX by using
A. Combined function cards.
B. Off premise extensions.
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C. Digital station sets.
D. Integrated T carrier trunking.
Answer: D
Which of the following wireless transmission technologies are baseband
transmissions?
A. Infrared and satellite
B. Radio frequency broadcast and satellite
C. Infrared and microwave satellite
D. Infrared and radio frequency broadcast
What can the gateway use to protect the caller from network problems?
A. Alternative gateway selection
B. Fallback to the PSTN
C. Trunk busy-out
D. All of the above
What is the primary function of a DTE terminal?
A. Storing information
B. Interfacing to a host computer
C. Transmitting application software
D. Implementing application software
Answer: A
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How does a router identify VoIP packets for prioritization?
A. It decompresses the digital signal to determine if it contains voice information.
B. It looks for the gateway's exclusive UDP port number.
C. Both a and b.
D. None of the above.
Transmission speeds are most often expressed in what unit of measure?
A. Bytes
B. Baud
B. Hertz
C. Cycles
D. Bits
Answer: D
What is the 2-wire analog connection between residential telephones and the
telephone company's nearest exchange called?
A. Local loop
B. ISDN service
C. T1 line
D. CO switch
What is NOT true about connectionless service?
A. Connectionless-oriented service allows any node or to "dial" another node and
transmit between them.
B. Connectionless service exists only if the end points of the connection have been
previously defined.
C. Connectionless service uses a unique address supplied by the network provider.
D. Connectionless service addresses are similar to ISDN phone numbers.
In a call center, what is calling number ID (CLID) used for?
A. To identify the called party
B. To control the application software
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C. To identify the calling party
D. To automatically bill the caller
Answer: C
Dimensioning is
A. Developing digital switches.
B. Designing networks for efficient equipment use.
C. Specifying the boundaries of wire centers.
D. Specifying outside plant design criteria.
Answer: B
RADIUS is a client/server authentication and authorization protocol used to
authenticate users by opening a ______
A. TCP session.
B. UDP session.
C. GRE session.
D. None of the above.
What is true about L3PDUs?
A. The information field in an L3PDU is large enough to hold any existing LAN frame.
B. An L3PDU is the data portion of an SMDS data unit.
C. A special router is required to create L3PDUs.
D. L3PDUs are L2PDUs that have been divided into cells.
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SMTP is a protocol that
A. Defines the exchange of text and graphical information over a network.
B. Manages the distribution of e-mail over networks that use TCP/IP.
C. Monitors networks for activity and trouble.
D. Exchanges files over the World Wide Web.
Answer: B
Which part of the softswitch serves as an interface between networks with different
protocols?
A. Media gateway
B. Media gateway controller
C. Signaling gateway
D. Service managements platform
Answer: A
Which type of network server is used to run components of a distributed
application?
A. Communication server
B. File server
C. Application server
D. Distribution server
Answer: C
The main types of VPN access include which of the following methods?
A. Intranet VPN
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B. Remote access VPN
C. Extranet VPN
D. All of the above
A connection between a public network service provider and another public
network service provider is a
A. Permanent virtual circuit.
B. User network interface.
C. Switched virtual circuit.
D. Network-to-network interface.
If you want to track the cost of long distance calls, the feature you use is called
A. SMDR
B. CAR
C. LLCR
D. LCR
Answer: A
Sending a fax via a VoIP gateway is
A. A half-duplex transmission.
B. A TCP/IP transmission.
C. Both a and b.
D. None of the above.
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Which of the following is a voice/data transmission technology that can be
purchased at either basic rate interface (BRI) or primary rate interface (PRI)?
A. Terminal emulation
B. X.25
C. ISDN
D. T3
Answer: C
What is convergence?
A. The combination of voice, video and traditional data on to a single access circuit
B. The combination of TCP and IP to form TCP/IP
C. Linking several LANs into one MAN
D. None of the above
Answer: A
Which of the following statements is false?
A. Routers are more sophisticated than bridges.
B. Bridges can translate protocols from one type of LAN to another.
C. Bridges read the packet's destination and send the packet toward the proper LAN.
D. Routers are capable of selecting the best of several possible paths for a packet.
SNMP is a program that
A. Allows a computer to emulate a dumb terminal attached to a remote host.
B. Provides the ability to exchange files between remote computers.
C. Monitors networks for activity and trouble.
D. Defines the exchange of text and graphical information over the network.
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Answer: C
The following precaution is not required for using PC phones
A. Increased traffic on the LAN
B. Emergency power required for voice traffic users
C. Special cabling for PC phone LAN connections
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ATM enterprise network consolidation
A. Provides companies with online learning and secure remote access.
B. Allows users in a traditional LAN to communicate in an ATM environment.
C. Combines LAN and WAN with various QoS levels into one integrated ATM box.
D. Enables Internet class-of-service offerings and virtual private intranet services.
The CO switch provides power for
A. Analog station sets.
B. Digital station sets.
C. Tie lines.
D. Key service units.
Answer: A
CPE is
A. Owned by the ILEC.
B. Owned by a CLEC.
C. Owned or leased by the end user.
D. Provided by the IXC.
Answer: C
Which of the following is NOT part of a fiber optic cable?
A. Highly refractive cladding
B. Opaque plastic sheath
C. Glass or plastic core
D. Copper shielding
Answer: D
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A common source of delay in moving information rapidly through packet switches
is
A. Waiting for the entire frame to enter the switch.
B. The delay when an error is detected in a packet.
C. Reading the destination address in the frame.
D. All of the above
What is the major difference between SMDS and frame relay?
A. Frame relay addresses are in E.164 format.
B. In SMDS, the connection between two points must be in the router tables.
C. Frame relay allows for any node to "dial" another node and transmit between them.
D. SMDS is connectionless.
Which of the following is NOT true about signaling links?
Answer: B
Standards developed by the IEEE under the 802.X heading relate to
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A. Modems.
B. PSTN servers.
C. LANs.
D. Data terminal equipment.
Answer: C
What optical transport standard defines multichannel LAN transmission at greater
than 45 Mbps?
A. FDDI
B. Frame relay
C. ISDN
D. SONET
What is NOT true about connection-oriented service?
A. It exists only if the end points of the connection have been previously defined.
B. Frame relay is considered a connection-oriented service.
C. If the connection between two points is not in the router tables, the points cannot
exchange data.
D. It is similar to the public switched telephone network.
What does the codec do to avoid conversation delays?
A. It converts analog voice signals to digital.
B. It re-transmits corrupted voice packets.
C. It divides the voice signal into talk spurts.
D. All of the above.
Answer: C
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Which standard defines both ad hoc mode and infrastructure mode for wireless
networks?
A. 802.4
B. 802.6
C. 802.8
D. 802.11b
Answer: D
Which of the following statements is true?
A. Increasing the jitter buffer hold time increases VoIP quality of service.
B. When a packet is delayed too long, the originating gateway starts putting packets
into
its jitter buffer.
C. The jitter buffer hold time is determined by the longest jitter.
D. All of the above.
Answer: C
Which of the following best describes the key to SNA LU6.2 and PU2.1?
A. All communications are processed by a host mainframe.
B. Personal computers on a LAN can emulate terminals.
C. All computers on the network communicate as peers.
D. They support IEEE 802.3 (ethernet) connections.
Which of the following is a channel where no physical bandwidth is allocated until a
connection is requested?
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A. Access circuit
B. Physical channel
C. Switched virtual circuit
D. Logical channel
Which operating system has the smallest memory requirement?
A. MVS
B. OS/2
C. UNIX
D. MS-DOS
Answer: D
Digital loop carriers support
A. Digital load coils.
B. High-bandwidth data services.
C. D type channel banks.
D. Frequency-division multiplexing.
Answer: B
Which task is performed by the codec?
A. Reducing the size of the voice signal for faster transmission
B. Dividing speech into talk spurts
C. Re-expanding the voice signal when it reaches its destination
D. All of the above
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Answer: B
Ethernet LANs use which of the following?
A. CSMA/CA
B. CSMA/CD
C. Token passing
D. Token bus
BISDN switches route calls based on
A. Address information carried in the cell.
B. Virtual channel and virtual path information in the cell.
C. Overhead information carried on a separate channel.
D. Virtual channel identifier.
What does the H.323 standard define?
A. How to transmit information and control conferencing
B. How to negotiate common capabilities between two ends
C. How an audiographic call is set up across the network
D. All of the above
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What is true about the DSLam?
A. The DSLam is used to connect multiple DSL users to a low-speed network.
B. The DSLam sits on the customer premises.
C. Characteristics of the copper wires do not affect DSL.
D. The physical length of the connection to the DSLam is the primary factor affecting the
speed available.
Answer: D
Which of the following describes a script language?
A. It is a low-level programming language such as C.
B. It edits commands into forms or screens.
C. It requires only moderate programming skills.
D. It uses a form-based interface to generate input.
Answer: C
With regard to CTI applications, what does SVD stand for?
A. Serial voice delivery
B. Simultaneous voice-data
C. Simulated voice delivery
D. Speech voice delivery
Answer: B
One method used to translate an analog voice or fax signal into a digital signal is
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C. Satellite.
D. Radio frequency.
Answer: B
What does the H.323 standard define?
A. How to transmit information and control conferencing
B. How to negotiate common capabilities between two ends
C. How an audiographic call is set up across the network
D. All of the above
Answer: D
What happens during fax demodulation?
A. The originating gateway converts a digital fax to analog.
B. The originating gateway converts an analog fax signal to digital.
C. The destination gateway converts a digital fax signal to analog.
D. The destination gateway converts an analog fax signal to digital.
Answer: B
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Which of the following QUESTION NO:s might you ask about application generators
when
you consider purchasing CTI tools?
A. How easy is it to use the program's features day after day?
B. Can you record and edit speech messages and their scripts without leaving the main
program?
C. How many voice lines can be supported in a single PC?
D. What do the script language statements look like?
Answer: A
In broadband LANs, what is remodulation?
A. Retransmission of lost messages
B. Conversion of messages from one frequency to another
C. Conversion of signals from analog to digital format
D. Conversion of signals from digital to analog format
Excessive collisions can be a problem when using which access method?
A. Token passing
B. CSMA/CA
C. NetBEUI
D. CSMA/CD
DWDM
A. Is not a good technique for transmitting video, multimedia, and voice.
B. Increases the capacity of fiber optic transmission systems by adding additional fibers.
C. Carries each signal at a constant rate.
D. Stands for dense wave-division multiplexing.
Answer: D
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What channel rates do transmission structures for BISDN support?
A. OC-3
B. OC-12
C. OC-3 and OC-12
D. None of the above
Answer: C
The TCP/IP network access layer
A. Supports file transfers.
B. Ensures reliability of data transfer.
C. Handles data exchange from host to host.
D. Allows transfer of data across gateways.
Answer: C
Which of the following is NOT an ATM transport speed
A. DS1
B. DS3
C. OC1
D. OC3
Answer: C
Which of the following are disadvantages of a tree topology?
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A. The hub represents a central point of failure.
B. Problems are difficult to isolate.
C. No backbone cable is used.
D. The number of redundant links makes it expensive to implement.
Answer: B
All of the following are ATM applications except
A. Internet backbones.
B. Multimedia virtual private networks.
C. ATM enterprise network consolidation.
D. Web browsers.
What is the correct definition of a transmission protocol?
A. Hardware settings that control the devices that define a communication standard
B. Rules that define the internal architecture of devices such as modems and
CSU/DSUs
C. Software settings that control hardware devices during data transmission
D. Rules that define a specified communication function
Answer: C
SIP
A. Stands for SMDS interaction protocol.
B. Is defined by IEEE 802.3.
C. Is based on AAL 3/4.
D. Supports only connectionless transmissions.
Answer: C
Question No : 255
Question No : 256
Question No : 257
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Ground start signaling is used for
A. Address signaling.
B. ISDN phone supervision.
C. Basic analog phones.
D. Most PBX trunks.
Answer: D
What is the term for the maximum average percent of time that a trunk is active?
A. Trunk duty cycle
B. Carrying capacity
C. Residual capacity
D. Bandwidth consumption
Answer: A
Which of the following are examples of frameworks for designing communications
protocols?
A. OSI and DOS
B. DOS and TCP/IP
C. TCP/IP and Windows
D. OSI and TCP/IP
Answer: D
Which of the following notifies the receiving device that it should initiate congestion
avoidance procedures?
Question No : 258
Question No : 259
Question No : 260
Question No : 261
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A. Bursting
B. Oversubscription
C. FECN
D. BECN
Where is the PBX most commonly placed with relation to the CTI computer?
A. In front of the CTI computer.
B. Behind the CTI computer.