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TIA
Exam CCNT
Convergent Network Technologies
Version: 3.0

Question No : 791
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Which of the following is an example of a distributive service?
A. Conversational
B. Broadcast
C. Retrieval
D. Messaging
Rural LATAs contain many
A. Physically large wire centers.
B. IXC switches.
C. CLEC switches.
D. Physically compact wire centers.
What maximum speeds does SMDS support?
A. 1.544 Mbps over DS3
B. 44.736 Mbps over DS3
C. 44.736 over DS1
D. 1.544 over DS1 or DS3
The QoS protocol which assigns different priorities to different kinds of packets is
called
A. IntServ.
B. RSVP.
C. IEEE 802.11b.
D. DiffServ.
Answer: D
Question No : 792
Question No : 793
Question No : 794
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Which of the following multiprotocol packet-switching standards includes extensive
error checking and correction features?
A. ATM
B. X.25
C. SONET
D. Frame relay
Which of the following best describes X.25?
A. A digitized voice transmission standard

B. A fractional T1 transport standard


C. A packet-switching standard
D. An optical carrier standard
What are MVIP and SCSA?
A. New and promising programming interfaces
B. The most prominent CTI bus standards today
C. Nearly obsolete host-based systems
D. Signaling processing boards
A 4 kilohertz signal must be sampled at _________ to be accurately reproduced
after conversion to digital.
A. Frequent intervals
B. 64 kilobits/second
C. 8 kilohertz
D. Every 125 milliseconds
Question No : 795
Question No : 796
Question No : 797
Question No : 798
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Answer: C
RADIUS opens a ______ to authenticate users.
A. TCP session.
B. UDP session.
C. GRE session.
D. None of the above.
Answer: B
Three aspects of service common to analog and digital are switching, signaling, and
A. Conversion.
B. Billing.
C. Transmission.
D. Multiplexing.
Answer: C
Which of these statements about PC phones is true?
A. PC phones do not require a VoIP gateway to make PSTN calls.
B. PC phones consume LAN/WAN bandwidth only for intracompany inter-remote-site
calls.
C. Using PC phones requires installation and maintenance of hardware/software for
every
PC.
D. All of the above.
Question No : 799
Question No : 800
Question No : 801
Question No : 802
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Which type of signaling link connects a signaling end point (SCP or SSP) to an
STP?
A. Access link
B. Bridge link
C. Extended link
D. Cross link
Which of the following is true about DSL?
A. xDSL requires special DSL lines.
B. All xDSL technologies require splitters.
C. xDSL can use existing modems.
D. DSL Lite refers to DSL that is less expensive than other DSL types.
Which of the following is true about broadband?
A. An access device for digital TV will also work for DSL.
B. Access equipment is expensive and inaccessible to the average user.
C. As ISDN became common, modems replaced terminal adaptors.
D. E-mailing of large files is a major factor in the increasing demand for broadband.
Answer: B
What kind of equipment are modems and CSU/DSUs?
A. Hosts
B. Terminals
C. Data terminal equipment (DTE)
D. Data communications equipment (DCE)
Answer: D
Question No : 803
Question No : 804
Question No : 805
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Under what circumstances does UDP/IP retransmit corrupted packets?
A. If a voice packet is lost and never arrives
B. If a voice packet is corrupted
C. If a voice packet arrives too late to be of use
D. None of the above.
Answer: D
A PBX can select the most economical trunk group using
A. Translations.
B. Least cost routing.
C. Automatic selection lists.
D. Account code routing.
Answer: B
What is a good measure to use when evaluating system efficiency?
A. One second or less touchtone response time
B. A blocking factor of less than 2 percent
C. Fewer than two system errors per 1,000 calls
D. .93 milliseconds or less hard disk access time

Which VoIP application provides FDX capability?


A. IP-based public phone service
Question No : 806
Question No : 807
Question No : 808
Question No : 809
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B. Enterprise toll-bypass
C. IP local line doubling
D. All of the above
Answer: A
Which of the following is a benefit of a hybrid transmission on the LAN?
A. Lower cost than implementing pure baseband transmission
B. Better performance than is provided by a pure broadband implementation
C. Lower cost than implementing pure broadband transmission
D. Baseband signals can be encapsulated inside a single broadband channel for secure
transmission.
Which is one of the primary issues affecting Internet telephony?
A. Quality of service
B. Maintaining the network
C. Availability of required equipment
D. Excess bandwidth for voice requirements
If a certain PBX does not support the trunk necessary for calling line ID, what
should the configuration be?
A. CTI computer placed in front of the PBX
B. CTI computer first, then EDI, then the PBX
C. PBX first, then the PEB, then the CTI computer
D. CTI computer placed behind the PBX
Question No : 810
Question No : 811
Question No : 812
Question No : 813
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Which of the following supports LAN-to-LAN communications?
A. Router
B. Bridge
C. FRAD
D. All of the above
How does a host computer manage communication with terminals?
Answer: Through its serial port
Answer: Through its COM port
Answer: Through the front-end processor (FEP)
Answer: Through the data communications equipment (DCE)
Why is quality of service important for the success of VoIP?

A. A company will save money only if workers use VoIP instead of making
long-distance phone calls.
B. Workers will use regular long-distance service if they have trouble making
connections with VoIP.
C. Workers will not use VoIP if the voice quality is poor.
D. All of the above.
What is the most accurate definition of broadband?
A. High-speed analog transmissions
B. High-speed access connection in the "last mile" of transmission only
C. High-speed, integrated digital voice, video, and data
D. High-speed data-only service
Question No : 814 CORRECT TEXT
Question No : 815
Question No : 816
Question No : 817
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Which of the following is true about ATM?
A. ATM conforms completely to the data link layer of the OSI model.
B. ATM describes how to move frames of information between two nodes on a network.
C. An ATM cell has 8 octets.
D. The majority of the ATM cell is used for overhead.
Answer: A
What is the term for the bandwidth available for non-real-time data transmissions?
A. Carrying capacity
B. Telephony capacity
C. Remainder capacity
D. Residual capacity
Answer: D
The STS-1 SONET frame has 86 columns of payload capacity, for a total of
A. 258 bytes.
B. 774 bytes.
C. 6,192 bytes.
D. 8,600 bytes.
Answer: B
A help desk wants an application to accept a call, send the call to a recording
or a voice response unit, and connect the call to the first available technician.
What is this application known as?
A. ACD
Question No : 818
Question No : 819
Question No : 820
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B. IVD
C. EDI

D. DTMF
L2PDUs
A. Do not carry their own address information.
B. Are several L3PDUs multiplexed together.
C. Are created by a router.
D. L2PDUs are placed on the access circuit and sent into the network.
Interswitch signaling is analogous to the network interface in
A. Data networks.
B. SS7 networks.
C. CCS signaling.
D. In-band signaling.
Answer: A
Which of the following is NOT an ATM application?
A. ATM workgroup and campus networks
B. Web browsers
C. Internet backbones
D. Residential broadband networks
Answer: B
Question No : 821
Question No : 822
Question No : 823
Question No : 824
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Which network component allows a client workstation to communicate with a
network server?
A. The network client software
B. The network operating system
C. The application programming interface
D. The network programming interface
A call center wants to be able to transfer both a voice call and related customer
information to a colleague. Which CTI application would most likely be used for
this situation?
A. Automated attendant
B. Text-to-speech
C. Voice mail
D. SVD
Answer: D
Which MTP level provides error detection and correction?
A. MTP Level 1
B. MTP Level 2
C. MTP Level 3
D. None of the above
Answer: B
Which of the following is true of DiffServ?
A. It uses IEEE 802.1 framing bits to prioritize frames.

Question No : 825
Question No : 826
Question No : 827
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B. It uses "type of service" bits in the IP header to prioritize packets.
C. It reserves bandwidth at the beginning of a call.
D. It is part of the RSVP method of providing QoS.
A private, point-to-point connection carved out of an existing routed public network
such as the Internet or an ATM is called a(n) ___________.
A. Tunnel.
B. Frame relay.
C. Infrared transmission.
D. DSL.
Which type of network server can provide multiple users with read/write
access to data by locking records opened for a write operation?
A. Communication server
B. File server
C. Database server
D. Firewall
What is true about path-switching?
A. Path-switching uses four fiber strands.
B. A single failure will prevent continuing communications on the network.
C. Path-switching is completed at the low-speed facility level.
D. Fibers transmit in one direction.
Question No : 828
Question No : 829
Question No : 830
Question No : 831
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The signal processing board is also called a
A. Data processing board.
B. Voice board.
C. Signal bus connection.
D. PBX-key systems integrator.
What does LMDS stand for?
A. Local multipoint distribution services
B. Logical multipoint distribution services
C. Local multipoint digital services
D. Local multipoint distribution systems
Answer: A
For the 'premise IP telephony' application, which of the following statements is
true?
A. PCs on an IP LAN can make calls to outside phones only by using special VoIP
equipment.

B. PCs on an IP LAN can make calls to telephones in the same building.


C. Both of the above.
D. None of the above.
Which of the following is an example of a full-duplex transmission?
A. A broadcast fax for transmission
B. A conversation with both callers talking at the same time
C. Both a and b
D. None of the above
Question No : 832
Question No : 833
Question No : 834
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A commonly used interface protocol for linking LANs is
A. SNA.
B. VAN.
C. TCP/IP.
D. CSU/DSU.
Answer: C
The OSI model is an example of a seven-layer framework. What does each layer
specify?
A. A protocol standard
B. A specific proprietary protocol
C. A data link format
D. The manufacturer's protocol
Answer: A
A virtual path identifier is
A. A permanent association between two devices.
B. A unique numerical tag identifying the route used by individual cells.
C. The component that determines the virtual paths (VPs) over which the cell should be
routed.
D. A logical association or bundle of virtual channels.
In the context of telephony traffic, CCS refers to
A. Centum call seconds.
Question No : 835
Question No : 836
Question No : 837
Question No : 838
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B. A U.S. unit of telephone traffic measurement.
C. One hundred call seconds.
D. All of the above.
Answer: D
What is the trunk duty cycle?
A. The average amount of bandwidth the trunk can handle

B. The percent of time that a trunk is active


C. Where the trunk is in a sequence of active trunks
D. All of the above
How does twisted pair attempt to reduce crosstalk?
A. Larger gauge wire
B. Smaller gauge wire
C. Fewer twists per linear foot
D. More twists per linear foot
Which of the following access methods uses collision detection?
A. Token passing
B. CSMA/CD
C. CSMA/CA
D. NetBEUI
Answer: B
Question No : 839
Question No : 840
Question No : 841
Question No : 842
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A PBX can provide multiple
A. Billing systems.
B. Entry points.
C. Trunk groups.
D. Power supplies
Answer: C
Which type of signaling link connects two signaling end points (SSPs and SCPs)?
A. Bridge link
B. Diagonal link
C. Fully-associated link
D. Access link
Which of the following is used by SIP to encode session descriptions?
A. RSVP.
B. DiffServ.
C. H.323.
D. SDP.
Answer: D
Which of the following is NOT contained in the ATM header?
A. Virtual channel identifier
B. Payload type
C. FECN
D. Generic flow control
Answer: C
Question No : 843
Question No : 844
Question No : 845

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During synchronous transmission, what is used to coordinate transmission?
A. Start and stop bits
B. Transmit and terminate bits
C. Overhead
D. Clocks
Answer: D
Which standard governs the development of Switched Multimegabit Data Service
(SMDS)?
A. 802.4
B. 802.6
C. 802.8
D. 802.11
Answer: B
2G wireless technologies
A. Were the initial deployment of wireless phone systems.
B. Provide broadband circuit and packet data access up to 2 Mbps.
C. Provided support for circuit-switched voice services.
D. Have the ability to determine the user's geographic position.
16-level quadrature amplitude modulation has
Question No : 846
Question No : 847
Question No : 848
Question No : 849
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A. One bit per baud.
B. One baud per bit.
C. Four bits per baud.
D. 16 bits per baud.
Answer: C
The transistor, stored program control, and digital technologies enabled
A. The Internet.
B. Universal service.
C. Deregulation of telecommunications.
D. International calling.
Answer: B
FT1 provides bandwidth in
A. Digital switches.
B. Internet service providers.
C. Multiples of 1.544 Mbps.
D. Multiples of 64 kbps.
Answer: D
The X.25 protocol applies the concepts of the
A. Bottom three layers of the TCP/IP framework.

B. Interface between the DTE and DCE at the interface to a packet-switching network.
C. Interface between a telephone and a packet-switched terminal to the central office.
D. Software application standards and protocols for packet-switched networks.
Answer: B
Question No : 850
Question No : 851
Question No : 852
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Flat rate local service is
A. Mileage sensitive.
B. Timed.
C. Fixed rate per month.
D. Priced per zone called.
Answer: C
Which type of bit rate is best used for applications for applications that send out
bursty traffic?
A. Constant bit rate
B. Variable bit rate
C. Unspecified bit rate
D. Available bit rate
Answer: B
Which of the following is NOT a characteristic of frame relay?
A. Connectionless
B. Packet service
C. Public and private
D. Permanent virtual connections
Answer: A
Question No : 853
Question No : 854
Question No : 855
Question No : 856
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Stored program control is used in
A. Fiber optic transmission systems.
B. Step by step switches.
C. Early crossbar switches.
D. Both digital and analog switches.
Answer: D
Who might benefit from using PC-phone-to-gateway connections?
A. Telecommuters
B. Road warriors
C. Call centers using Web-based access
D. All of the above
Whether a component is said to be on the user or network side is determined by

its position relative to what?


A. The network operating system
B. The network interface card
C. The transceiver
D. The application programming interface
Answer: B
What is the biggest challenge of packet-switching in general for voice?
Question No : 857
Question No : 858
Question No : 859
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A. Echo
B. Delay
C. Corrupted packets
D. Packet-switching is ideal for voice.
Answer: D
Which of the following is the local loop required to connect to the frame relay
providers point-of-presence?
A. Access circuit
B. Virtual circuit
C. Logical channel
D. Virtual path
Answer: A
Common channel signal packets are exchanged using
A. Routers.
B. Bridges.
C. STPs.
D. Switching processors.
Answer: C
ATM alters quality of service (QoS) to fit the requirements for
A. Voice and video.
B. Data only.
C. Voice and data.
D. Voice, video, and data.
Question No : 860
Question No : 861
Question No : 862
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Answer: D
Which of the following is used to suppress the reflection of an analog signal or
positive feedback?
A. Bridge tap
B. Loading coil
C. Feedback suppressor

D. Echo suppressor
The LEC service that provides PBX like features from the LEC switch is
A. Centrex.
B. SMDR.
C. Off-premise extensions.
D. Off-premise switching.
Answer: A
Which of these statements is true?
A. H.263 defines one standard picture size for video transmissions.
B. The H.26x series of standards regulates video transmissions.
C. The H.26x series of standards is part of the T.120 protocol suite.
D. All of the above.
Which CTI component Answer:s a company's telephones, prompts the caller to enter
Question No : 863
Question No : 864
Question No : 865
Question No : 866
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an extension, and rings that extension?
A. ACD
B. Auto-attendant
C. Interactive voice
D. Voice mail
TACACS+ ensures reliable delivery and security of the user's data by using
A. UDP
B. TCP
C. IPsec
D. None of the above
Which of the following interfaces includes DC5B/Invert and selected R2 formats?
A. T1
B. ISDN
C. E1
D. All of the above
Answer: C
What is the standard for high-speed transmission over optical fiber?
A. Frame relay
B. SONET
C. SMDS
D. BISDN
Question No : 867
Question No : 868
Question No : 869
Question No : 870
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What are extended links?


A. E links connect a secondary STP pair to a primary STP pair.
B. E links connect an SSP to an alternate STP.
C. E links connect STPs performing identical functions into a mated pair.
D. E links connects two signaling end points (SSPs and SCPs).
Short cells
A. Are less likely to have errors.
B. Have a destination address that is easy to read.
C. Assure that delays between successive cells in the same message are minimal.
D. Move more quickly than large cells.
What determines the jitter buffer hold time?
A. The longest jitter
B. The shortest jitter
C. The longest jitter plus the average network delay.
D. The average network delay minus the shortest jitter.
Answer: A
Which of the following network elements receives a digital signal and checks it for
form and strength?
A. Line terminating equipment (LTE)
B. Add/drop multiplexer (ADM)
C. Digital crossconnect (DXC)
D. Line regeneration equipment (LRE)
Question No : 871
Question No : 872
Question No : 873
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Which of the following describes DCE?
A. Equipment that is at the beginning or end point of data communications
B. Software that moves data from the beginning point onto the network
C. Equipment that moves information onto and off the network
D. Software that is at the beginning or end point of data communications
Answer: C
Four kHz slices are used in
A. PAM signaling.
B. Frequency-division multiplexing.
C. SONET/SDH systems.
D. OC1 carrier systems.
Answer: B
A data transmission is using a multiplexer. The multiplexer assigns each channel to
one or more time slots based on the channel's requirements. What multiplexing
method is being used?
A. Statistical
B. Manchester
C. Time-division
D. Frequency-division

Answer: C
Telecommunications is
Question No : 874
Question No : 875
Question No : 876
Question No : 877
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A. The use of a telephone or similar equipment for voice communication.
B. The practice of transporting a signal, often through a switch, typically using voice
communications technology.
C. Communications at a distance.
D. The designing of a telephone network calling area.
Answer: C
Point codes (PCs)
A. Regulate functions and capabilities of signaling points.
B. Identify each signaling point.
C. Are assigned by the service provider.
D. Change with each call.
Answer: A
Law and Mu law are
A. European and U.S. standards, respectively.
B. Ways of performing the FDM function.
C. Incompatible systems (calls cannot be made between the two).
D. Optical carrier modulation methods.
Answer: A
The basic components of the time division switch are control logic, a buffer and
A. Crosspoint switch.
B. Time-slot counter.
C. Memory.
D. Input/output.
Question No : 878
Question No : 879
Question No : 880
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Answer: B
Which types of cable can be used for both baseband and broadband transmissions?
A. Twisted pair and fiber optic
B. Fiber optic cable and coaxial
C. Coaxial, twisted pair, and fiber optic
D. Only coaxial
An L3PDU is
A. The data portion of an SMDS data unit.
B. An SMDS data unit with header and trailer information.
C. An L2PDU that has been divided into smaller cells.

D. The header information in an SMDS data unit.


Your LAN contains modems from different manufacturers, yet they all adhere to
the same standard. This is an example of
A. Equalization.
B. Compatibility.
C. Modem protocols.
D. Configuration management.
Answer: B
Cheapernet, or thinnet, is
Question No : 881
Question No : 882
Question No : 883
Question No : 884
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A. Equivalent to cable TV coax.
B. Used to provide broadband backbone.
C. Used to provide a bus LAN that does not use drop cables.
D. Used to provide a bus LAN with T connectors.
A gateway server provides what function during an Internet voice transmission?
A. Establishes the route of the call
B. Translates between the Internet and the PSTN
C. Protects a company's system from outside users
D. Directs packets of information through the network
Answer: B
A user on a large, heterogeneous network is running an application on her desktop
computer. The application itself is stored on a central server. The network manager
uses this arrangement to
A. Control the location of data files.
B. Control individual configuration files.
C. Prevent network users from installing software on their desktop computers.
D. Ensure that all network users have the current version of the software application.
What is the most common transmission type for low-speed data communications?
A. Encoded digital
B. Encoded analog
C. Unencoded digital
D. Unencoded analog
Answer: B
Question No : 885
Question No : 886
Question No : 887
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Businesses with sales people using cell phones often make use of
A. SMDR on cell phones.
B. PBX tie lines.

C. Call transfer with disconnect.


D. Identified outward dialing.
Answer: C
Which of the following is NOT true about the evolution of multimedia processing?
A. The original network was expanded to support simultaneous voice-data.
B. Separate networks were created to transmit multimedia applications.
C. The need to transmit and receive multi-megabyte files on a daily basis drives the
delivery of broadband capabilities.
D. Processing and storage has increased as transmission capabilities have increased.
Fax servers reside
A. In the wide area network.
B. Only as part of mainframe computers.
C. As stand-alone units.
D. In the local area network.
Which CTI architecture splits the voice processing and database access among
multiple processors?
Question No : 888
Question No : 889
Question No : 890
Question No : 891
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A. Client/server
B. Desktop
C. Host-based
D. PBX
The factor in long loops that causes distortion of female voices is
A. Low frequencies have more attenuation than high frequencies.
B. Attenuation is higher at high frequencies.
C. Load coils attenuate high frequencies.
D. Amplifiers work less efficiently at high frequencies.
Answer: B
An 8 by 4 key system would have
A. Eight lines.
B. Eight trunks.
C. Eight stations.
D. Four stations.
Answer: C
What is considered standard performance for voice line support on a PC?
A. 4 lines
B. 6 lines
C. 12 lines
D. 24 lines
Answer: D
Question No : 892
Question No : 893

Question No : 894
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Which of the following controls setup and release, and sometimes management of
basic point-to-point calls, on analog circuits?
A. Telephone user part (TUP)
B. Signaling connection control part (SCCP)
C. Integrated services digital network user part (ISUP)
D. Transaction capabilities application part (TCAP)
What does a traffic table enable you to do?
A. Determine the number of necessary lines.
B. Determine the number of customers served.
C. Determine the number of available lines.
D. Determine the number of connections made over a period of time.
Answer: A
Which of the following provides real-time information transfer between two users?
A. Messaging
B. Broadcast
C. Retrieval
D. Conversational
Pulse code modulation (PCM), as used with audio transmissions, is defined within
the ___ series of standards.
A. H.26x
B. G.7xx
C. T.1xx
Question No : 895
Question No : 896
Question No : 897
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D. RSVP
Answer: C
Which standard will allow users to "reserve" a dedicated end-to-end circuit for
real-time voice, video, and data communications?
A. T.120
B. H.263
C. RSVP
D. G.723.1
Answer: C
The fastest Ethernet speeds are
A. 10 Mbps.
B. 100 Mbps.
C. 1 Gbps.
D. 10 Gbps.
An OPX is

A. An outside party line.


B. A station set on a different premise than the PBX.
C. An outside priority extension call.
D. Onside parameter exchange.
Answer: C
Question No : 899
Question No : 900
Question No : 901
Question No : 902
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Which of the following analog connections is made to loop-start interfaces on PBXs
or CO switches?
A. ISDN
B. FXO
C. E&M
D. FXS
Answer: B
Which layers of the OSI model are considered logical layers in the SNA protocol
stack?
A. Layers 1, 2 and 3
B. Layers 4, 5 and 6
C. Layers 5, 6 and 7
D. Layer 7 only
Answer: B
Which of the following notifies the sending device that it should initiate congestion
avoidance procedures?
A. Bursting
B. Oversubscription
C. Discard eligibility
D. BECN
Answer: D
A common call progress tone is
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A. Dial tone.
B. Power ringing.
C. Audible ringing.
D. Touchtone.
Answer: C
Which of the following is true about MMDS?
A. MMDS is not suitable for TV signal transmission.
B. MMDS is not capable of access to corporate data networks.

C. MMDS is a proven wireless technology.


D. MMDS is sometimes referred to as multipoint microwave digital services.
Which of the following topologies is actually an implementation that mixes two or
more topologies?
A. Hybrid
B. Tree
C. Star
D. Token bus
A college uses CTI to enroll students over the telephone. Which CTI feature would
be the core of that system?
A. IVR
B. Predictive dialer
C. ACD
D. Automated attendant
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What prevents the transmission of a long data packet from delaying VoIP packets?
A. Programming the jitter buffer to hold the longest data packet
B. Giving priority to short data packets
C. Re-routing the data packets through another gateway
D. Dividing data packets into segments
What is the basic function of a network operating system?
A. Channeling of data from network storage to local memory
B. Answer:ing requests sent across the network by network client software
C. Analyzing and managing network traffic
D. Control of the network interface card
Answer: B
The technology which allows conventional PBX digital phones, IP phones and PC
phones to all have access to complete PBX functionality is called
A. IP-enabled PBX.
B. H.323 gateway.
C. SIP.
D. Application and proxy servers.
What is the signal transfer point (STP)?
A. The SP used to originate, terminate, or tandem calls
B. The database that holds all the routing and translation information
C. A packet switch used to route incoming messages to an outgoing signaling link
D. The SP used when a need exists to send a query message to an SCP
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OAM&P capabilities include translations, testing, provisioning, and one other very
important function called
A. Switching.
B. Billing.
C. Conversion.
D. Detection.
Answer: B
Which architecture would allow one department to have calling line ID while
another department has fax-on-demand?
A. Client/server
B. Desktop
C. Host-based
D. TAP
A virtual private network uses _______to make a secure connection
A. Only private lines
B. Only leased lines
C. Only privately leased lines
D. Public lines
Which of the following routes traffic on the Level 2 LAN protocol?
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A. Router
B. Bridge
C. FRAD
D. All of the above
Answer: B
You have identified intrusion detection as a means of improving security. What is
the second concern in regards to telephony?
A. Identifying threats
B. Identifying common attacks on the CO
C. Identifying common vulnerabilities in systems
D. Identifying business continuity concerns
Answer: D
An outdial trunk is normally accessed by
A. The attendant.
B. Tie lines.
C. Dialing 9.
D. System administrators.
Answer: C
Security threats commonly faced when using VPNs include all of the following
except

A. Packet sniffing.
B. Data theft.
C. Identity spoofing.
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D. Port sniffing.
Answer: D
What is a factor influencing the growth of videoconferencing as a communications
medium?
A. Improved compression technology and reduced cost through VLSI chip technology
B. Higher-cost switched digital networks
C. Lack of standards
D. Increase travel budgets
Answer: A
How many twisted pairs are contained in a 10BaseT cable?
A. 1
B. 2
C. 4
D. 8
Answer: C
The two sections of the STS-1 frame are
A. Section overhead and line overhead.
B. Transport overhead and synchronous payload envelope.
C. Section overhead and payload.
D. Path overhead and line overhead
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The two sections of transport overhead are
A. Section overhead and line overhead.
B. Path overhead and payload.
C. Section overhead and payload.
D. Path overhead and line overhead.
Answer: A
What type of transmission mode uses two channels to provide simultaneous
transmission and reception?
A. Half-duplex
B. Bi-duplex
C. Full-duplex
D. Duplex

Answer: C
What is NOT true about virtual LAN services?
A. Virtual LAN services are sold by LECs to allow SMDS connections via the LECs
MAN.
B. LAN emulation server software is installed on the router.
C. With SMDS, the access circuits are either T1 or T3 speeds.
D. SMDS is considered slow compared to token ring and Ethernet.
Constant bit rate
A. Is best used for applications that send out bursty traffic.
B. Has first rights to the overall bandwidth.
C. Can move very fast, or slow down when an application is sending a large file.
D. Uses the remaining bandwidth once other bit rates have been allocated bandwidth.
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Which of the following is true about 3G wireless?
A. 3G provides support for circuit-switched services.
B. 3G was widely considered to be a very costly service.
C. 3G wireless is based on time- or code-division multiple access.
D. 3G provides Internet access, and the power to implement a wide range of interactive
and real-time visual applications.
Which of the following is NOT true about loading coils?
A. Loading coils become a transmission line stub with adverse effects at high frequency.
B. Loading coils benefit the frequencies in the high end of the voice spectrum at the
expense of the frequencies above 3.6 kHz.
C. Loading coils prevent xDSL connections.
D. Loading coils are used to extend the range of a local loop.
An inexpensive substitute for T carrier is
A. A DSL.
B. A fiber cable.
C. Fixed digital radio.
D. Mobil digital radio.
Answer: A
Pulse code modulation for audio transmissions is defined by the ___ standard.
A. H.261 and G.711
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B. G.722 and H.261
C. G.711 and G.722
D. T.13 and G.722

Answer: C
Which of the following provide companies with services such as online learning and
secure remote access?
A. ATM enterprise network consolidation
B. ATM workgroup and campus networks
C. Residential broadband networks
D. Multimedia virtual private networks
Distance learning technology is now being considered by organizations of all sizes
because of the wider availability of high-speed phone lines such as __________ and
_________.
A. ISDN, DSL
B. ISDN, ATM
C. ATM, DSL
D. Frame relay, ATM
Mini/mainframe fax servers can provide a component for large applications such as
accounting or purchase order systems that is similar to
A. Text normalizer functions.
B. Integrated Services Digital Network.
C. Electronic Data Interchange (EDI).
D. Client/server.
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Which technology is considered to be a half-duplex broadband technology?
A. DSL
B. Cable modem
C. Satellite
D. Wireless broadband
ATM uses a ____ -octet, ______ frame.
A. 64, fixed-sized
B. 86, fixed-sized
C. 128, variable-sized
D. 53, fixed-sized
The discard eligible bit is used to
A. Set the information rate.
B. Ensure bandwidth compliance.
C. Prioritize frames.
D. Identify network congestion.
Answer: D
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A software that allows individual employees to use their PC to place and receive
calls is
A. Automated attendant with menu.
B. Personal call manager.
C. Voice mail.
D. SVD.
Answer: B
Which of the following statements most accurately describes predictive dialing?
A. This system is programmed to dial numbers and connect the called party to a
telephone services representative.
B. This system Answer:s a company's telephones.
C. This system translates spoken language into data for entry in computer databases
and
other applications.
D. This system manages incoming telephone calls to route them to the appropriate
service representative.
What is NOT true about SMDS?
A. SMDS is connection-oriented.
B. SMDS works with a variety of network platforms.
C. SMDS is defined by IEEE 802.6.
D. SMDS supports speeds up to 44.736 Mbps over DS3 lines.
A multiplexer is considered what type of communications equipment?
A. DTE
B. DCE
C. CSU/DSU
D. DTE interface
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Answer: A
The physical arrangement of a LAN's nodes is called its
A. Architecture.
B. Design.
C. Structure.
D. Topology.
Further processing of the digital signal beyond that done by PCM is needed to
A. Avoid transmitting redundant information.
B. Accommodate analog and digital data.
C. Eliminate crosstalk.
D. Convert from 4 wire to 2 wire transmission.
Answer: A
At which layer of the OSI protocol stack do routers operate?
A. Physical

B. Data link
C. Network
D. Transport
Answer: C
Which type of network treats all network resources as objects?
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A. A peer-to-peer network
B. A directory-based network
C. A domain-based network
D. A client/server network
An echo suppressor
A. Creates echo on the phone network to keep the phone line open during silence.
B. Allows simultaneous transmission in both directions.
C. Can be deactivated by a modem sending the 2100-Hz Answer: tone.
D. Partially eliminates echo on the network.
Answer: D
Which of the following components was commonly found in early LANs?
A. Mainframe computers
B. Personal computers
C. Cable modems
D. Distributed applications
Dial tone indicates the switch is ready for
A. Immediate MF outpulsing.
B. Reception of DTMF or dial pulse address information.
C. Beginning of billing.
D. Auto attendant Answer:ing.
Answer: B
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What do asynchronous modems use to coordinate transmission?
A. Bytes
B. Start and stop bits
C. Octets
D. Transmit and terminate bits
Answer: B
Which of the following is NOT true about the DSn hierarchy?
A. DS0 is the building block for the DSn hierachy.

B. DS0 is the equivalent of a 56-kbps voice channel.


C. DS3 is the equivalent of T1.
D. DS1 can transmit 1.544 Mbps.
Which CTI application can give callers specific information based on the unique
information the callers enter?
A. IVR
B. Audiotex
C. ISDN
D. Fax server
Answer: B
Which of the following is true about broadband?
A. Separate access devices are required for digital TV and DSL.
B. Access equipment is inexpensive and accessible to the average user.
C. As ISDN became common, modems replaced terminal adaptors.
D. E-mailing of large files is a major factor in the increasing demand for broadband.
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Answer: B
A PC that uses a cordless mouse is an example of which type of transmission media?
A. Infrared
B. Optical fiber
C. Microwave
D. Radio frequency
The DSLam
A. Is used to connect multiple DSL users to a low-speed network.
B. Sits on the customer premises.
C. Is not affected by characteristics of the copper wires
D. Separates voice and data streams when the desired speeds cannot be reached.
A codec would be found in
A. An A type channel bank.
B. An analog phone.
C. A digital phone.
D. A SS7 signal transfer point.
Answer: C
What does IVR stand for?
A. Independent variable recognition
B. Individual voice response
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C. Integrated voice recognition


D. Interactive voice response
Answer: D
Which of the following describes an advantage of digital transmission over analog
transmission?
A. The digital conductor is immune to noise.
B. The signal is easier to check for errors.
C. The component is better shielded from noise.
D. Digital repeaters can easily filter random fluctuations.
Which is true about LMDS?
A. LMDS offers line-of-sight coverage over distances up to 10 kilometers.
B. LMDS can deliver data and telephony services to 800,000 customers from a single
node.
C. Data transfer rates for LMDS can reach 1.5 Gbps to 2 Gbps.
D. LMDS supports OC-1 rates for downstream transmission.
Answer: B
Which is an example of free space transmission?
A. Coaxial
B. Satellite
C. Electrical
D. Fiber optic
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What is true about delays with token ring?
A. When two nodes transmit simultaneously, the tokens collide and both nodes wait to
retransmit.
B. Each node must wait for an empty token to transmit.
C. When a token must cross between LANs, the originating LAN loses track of the
token.
D. Token ring is undesirable for applications that are intolerant of delay.
Which of the following calculations determines the trunk duty cycle?
A. The maximum hours of telephony the available trunks can support multiplied by the
theoretical hours if all calls could be perfectly synchronized
B. The theoretical hours if all calls could be perfectly synchronized divided by the
maximum hours of telephony the available trunks can support
C. The maximum hours of telephony the available trunks can support divided by the
theoretical hours if all calls could be perfectly synchronized
D. The maximum hours of telephony the available trunks can support divided by the
number of available trunks
Answer: C
Which of the following is an issue in the management of network workstation
configuration files?

A. Bad data enters the management system's database and its backup.
B. A user has a workstation with lower memory capacity than the current network
standard.
C. The network manager ensures that all servers have an updated version of a popular
application.
D. The network manager determines the appropriate location for each file used by an
application.
Answer: D
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There may be no IXC switches in
A. Large cities.
B. Suburban areas.
C. Rural towns.
D. Cellular SMSAs.
Answer: C
The switches in a crossbar type switching system are at the intersection of
A. Vertical and horizontal bars.
B. Streets and avenues.
C. Vertical and horizontal transistors.
D. Up and down magnets.
Answer: D
Which of the following is the first step in the SIP transport process?
A. Encapsulate the SMDS data unit with header and trailer information.
B. Create an SMDS data unit.
C. Construct L2PDUs into L3PDUs and send them to the router.
D. Divide the L3PDU into L2PDUs and place on the access circuit.
Answer: B
What is the advantage of short cell size?
A. Short cells are less likely to have errors.
B. The destination address for short cells is easier to read.
C. Short cells assure that delays between successive cells in the same message are
minimal.
D. Short cells move more quickly.
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Answer: C
Which of the following network elements originates or terminates OC-N signals in a
SONET network?
A. Line terminating equipment (LTE)

B. Add/drop multiplexer (ADM)


C. Digital crossconnect (DXC)
D. Line regeneration equipment (LRE)
Answer: A
Which of the following is NOT true about client/server and hierarchical networks?
A. Processing in hierarchical networks is done by a host computer.
B. Hierarchical networks are more secure than client/server networks.
C. In client/server networks the host processes data remotely.
D. Client/server networks are also known as distributed processing networks.
Analog two-wire loops and __________ are two general types of transmission
systems.
A. Carrier systems
B. Digital two-wire loops
C. Analog four-wire loops
D. Digital loop carrier
Answer: C
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Which standard is responsible for defining the operation of 100VB-AnyLAN?
A. 802.10
B. 802.12
C. 802.14
D. 802.16
Answer: B
Adaptive predictive coding techniques are used in
A. Digital switching.
B. Modern voice codecs.
C. Obsolete voice codecs.
D. Optical multiplexing.
Answer: B
What is the industry standard for echo cancellation?
A. H.323
B. G.723.1
C. ITU-T G.165
D. H.26x
Answer: C
Modems were created to
A. Allow simultaneous voice/data transmissions.
B. Transmit voice conversations across the digital network.
C. Transmit digital information across the voice network.
D. Increase transmission speeds for voice conversations.
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The protocol suite used for VoIP that evolved from the international telecom
community and was standardized by the ITU is
A. IETF.
B. Q.931.
C. H.323.
D. SIP.
Before you plan a CTI application, what should you obtain from the client?
A. Functional details
B. Block diagrams
C. Design details
D. Requirement list
Answer: D
Which of the following is NOT a requirement for VoDSL?
A. Voice channel support
B. Special equipment to replace telephony equipment
C. Low levels of noise, echo and latency
D. Prioritization of bandwidth used for voice
Answer: B
A baseband transmission over optical fiber provides how many channels?
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A. 1
B. 64
C. 128
D. 514
Which of the following is an advantage of a mesh topology?
A. High reliability
B. Less expensive to implement
C. Easily expandable
D. Easy to manage
Answer: A
The four formats that define video picture size are included in what standard?
A. G.723.1
B. H.261
C. T.120
D. H.263
Answer: D
Which operating system supports preemptive multitasking for CTI?

A. Windows 95/98/NT/2000
B. Windows 3.1
C. Both Windows 95/98/NT/2000 and Windows 3.1
D. Neither Windows 95/98/NT/2000 nor Windows 3.1
Answer: A
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In a digital system, regenerators are placed before the signal drops below the
A. Analog signal level.
B. Noise level.
C. Noise margin.
D. DS0 level.
Answer: C
SDSL has a loop length restriction of
A. 3.4 miles.
B. 1,000 feet.
C. 2.2 miles.
D. 2 miles.
An IP address is made up of
A. The host, domain name, and port number.
B. The host, domain name, and domain type.
C. The domain name, subnetwork, and host.
D. The domain type, subnetwork, and port number.
Answer: C
Token ring (IEEE 802.5) is available at
A. 10 Mbps.
B. 10 Mbps and 16 Mbps.
C. 4 Mbps.
D. 4 Mbps and 16 Mbps.
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Which of the following is NOT a type of SS7 switching point?
A. Service switching point (SSP)
B. Signal transfer point (STP)
C. Signal management point (SMP)
D. Service/Signal control point (SCP)
Answer: C
The OSI reference model Layer 3 (network layer) provides, in part, which of the
following?

A. Electrical characteristics of transmitted signals


B. Link access management protocols
C. Network routing
D. Interconnectivity between LANs
Which of the following is a unique numerical tag that identifies the route used by
individual cells?
A. Virtual channel
B. Virtual channel identifier
C. Virtual path
D. Virtual path identifier
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How can Ethernet packets be most efficient?
A. Divided into 64-kilobyte packets
B. Divided into 64-byte packets
C. Divided into 64-Megabyte packets
D. Divided into variable-sized packets
Answer: B
The facility datalink is part of the overhead of the
A. SS7 frame.
B. ESF framing bits.
C. ESF data payload.
D. D4 framing sequence.
Answer: B
Time-domain reflectometers are used to check the status of
A. Network interface cards.
B. Station access to network resources.
C. File server disk drive systems.
D. System wiring.
Answer: D
In a PBX environment, dialing 9 normally provides
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A. Outside access.
B. Conferencing.
C. Tie line access.
D. Long distance access.
Which of the following is NOT true about VoDSL?
A. VoDSL requires multiple lines to the same site for voice and data.

B. VoDSL allow simultaneous voice and data.


C. VoDSL requires an integrated access device, or IAD.
D. VoDSL allows the data to be in an "always on" state.
Which of the following types of signals is transmitted as smooth waves?
A. Digital
B. Baseband
C. Noise
D. Analog
A multiplexer
A. Switches analog signals.
B. Replaces analog channel banks.
C. Converts signals from digital to analog or vice versa.
D. Combines a number of different signal sources into a single stream.
Answer: D
Which of the following is true about SIP?
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A. Stands for SMDS interaction protocol.
B. Is defined by IEEE 802.6
C. Is based on Ethernet
D. Supports only connection-oriented transmissions
Which statement best describes an analog signal?
A. Analog signals are measured in bits per second.
B. Analog signals vary continuously in amplitude and frequency.
C. Analog signals vary in discrete values.
D. Analog signals are limited to frequencies between 220 and 4,000 hertz.
What PC phone technology enables offsite workers with access to only one phone
line to transmit data and make calls at the same time?
A. Line doubling
B. Packet prioritization
C. Silence suppression
D. All of the above
Answer: A
What is true about packet-switching?
A. Packet-switching is the process by which packets are switched during transmission.
B. Packets for a given transmission take the same path across the network.
C. Packet-switching is a good option for applications that are intolerant of delay.
D. The packet assembler/disassembler (PAD) creates packets for transmission.
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In the SMDS interface protocol, the sending router creates L3PDUs. What
information does an L3PDU contain?
A. 36 octets of header
B. 4 octets of trailer
C. Up to 9,188 octets of user data
D. All of the above
What is the role of the codec?
A. To demodulate and remodulate fax transmissions
B. To packetize all VoIP transmissions
C. To compress and decompress voice signals
D. All of the above
Which of the following is true about frame relay?
A. Frame relay addresses are in E.164 format.
B. In frame relay, the connection between two points must be in the router tables.
C. Frame relay allows for any node to "dial" another node and transmit between them.
D. Frame relay is connectionless.
What are the three addresses used by TCP/IP to accurately deliver messages from
one network node to another?
A. IP, LAN, and port
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B. IP, MAC layer, and port
C. MAC layer, port, and LAN
D. MAC layer, home domain, and IP
Answer: B
The automatic fallback procedure is used when the gateway detects a problem
A. Before call setup.
B. During call setup.
C. After call setup.
D. All of the above
Answer: B
Which is an advantage of fiber optic over other transmission media?
A. Cost
B. Ease of installation
C. Ease of management
D. Immunity to signal interference
Answer: D
Which of the following is an issue in managing files on the network?
A. Bad data enters the management system's database and its backup.
B. A user has a workstation with lower memory capacity than the current network
standard.

C. The network manager ensures that all servers have an updated version of a popular
application.
D. The network manager determines the appropriate location for each file used by an
application.
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Answer: D
In a(n) ___________, a client or business vendor runs VPN client software, and the
data is encrypted before it is sent to the service provider's network.
A. Intranet VPN
B. Extranet VPN
C. Traditional WAN
D. Traditional LAN
Answer: B
Which of the following statements is true?
A. An intranet's controlled access can be regulated to give priority to Voice over IP.
B. Bandwidth is more predictable over the Internet than over an intranet.
C. Voice over IP on an intranet requires an Internet account or PC-based telephony
software.
D. All of the above.
Compression to reduce bandwidth for audio transmissions is provided by what
standard?
A. G.165
B. G.723.1
C. G.711
D. All of the above
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Answer: B
T1 multiplexing technology is based on the assumption that each channel operates
at which transmission speed?
A. 24 kbps
B. 64 kbps
C. 144 kbps
D. 1.544 Mbps
Answer: B
Before LANs existed, the most common data networks were
A. Wireless networks.
B. MANs (metropolitan area networks).
C. WANs (wide area networks).

D. Mainframe networks.
Answer: D
A CLEC hub will contain a switch, _________ and Internet access equipment.
A. A main distributing frame
B. Digital radio equipment
C. Digital cross connect equipment
D. Customer billing equipment
Answer: C
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Question No : 1010
Question No : 1011
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Which organization would NOT be a good candidate for SVD?
A. Software development company
B. Fast food restaurant
C. Public utility company
D. Hospital
Like data theft, ________ also takes place when a user is in the process of
transmitting data. However the hacker changes the content of the data being
transmitted.
A. Information alteration
B. Packet sniffing
C. Port scanning
D. Identity spoofing
Which of the following statements is the most accurate definition of "computer data
bus connection"?
A. The electronic design that determines how digital data is moved about within the
computer
B. The electronic design that connects host-based systems to PBXs
C.
The electronic design that allows desktop CTI systems to connect to host-based
systems
D. The electronic design that allows any telephone application to connect to any
computer application
How do hierarchical networks operate?
A. Each computer does its own processing.
B. The host processes data remotely to eliminate the transmissions between the host
and
Question No : 1012
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the terminal.

C. Processing is done by a host computer.


D. Hierarchical networks are less secure than client/server networks.
Answer: C
How does ANI available from a long distance company differ from calling line ID
available from a local telephone company?
A. ANI from a long distance company comes between the first and second ring.
B. Calling line ID from the local telephone company comes before the first ring.
C. Calling line ID from the local telephone company comes between the first and
second
ring.
D. They work identically.
Suppose a customer looking at an online catalog can simply click a phone icon to
talk with a customer-service representative. This application is called
A. Service-click.
B. Customer-click.
C. Agent-click.
D. Phone-click.
The G.723.1 standard defines
A. A compression method to reduce bandwidth.
B. A transmission rate of 64 Kbps.
C. Video transmissions.
D. Data transmissions.
Answer: A
Question No : 1015
Question No : 1016
Question No : 1017
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Why should your script language statements emulate C as much as possible?
A. The software will run more efficiently.
B. The scripting will simplify the developers' jobs.
C. C works with open application interfaces.
D. C offers the simplest command set toolbox.
A(n) _______ can take the place of a switchboard operator.
A. Auto-attendant
B. Predictive dialer
C. Attendant console
D. PBX
Which bit rate can move very fast, or slow down when an application is sending a
large file?
A. Constant bit rate
B. Variable bit rate
C. Unspecified bit rate
D. Available bit rate
Answer: B
What is NOT true about time-division multiplexing (TDM)?

A. TDM is an analog transmission technique that combines signals for transmission


over
Question No : 1018
Question No : 1019
Question No : 1020
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a single circuit.
B. TDM is a digital transmission technique that combines signals for transmission over a
single circuit.
C. TDM is based on the DSn hierarchy.
D. The original voice network was based on TDM and the DSn hierarchy.
Which common CTI capability allows a call center to identify incoming calls?
A. Telephony application programming interface (TAPI)
B. Fax-on-demand (FOD)
C. Electronic data interchange (EDI)
D. Automatic number identification (ANI)
Answer: D
A transducer is a device that
A. Amplifies voice signals.
B. Changes energy from one form to another.
C. Converts voice from digital to analog.
D. Converts voice from analog to digital.
Answer: B
Which of the following steps in application-based routing is out of sequence?
A. STEP 1 A call comes into a call center carrying either ANI (automatic number
identification) or calling line ID (CLID).
B. STEP 2 The switch reads the calling number.
C. STEP 3 The computer sends the switch instructions on what to do with the call.
D. STEP 4 The computer does a database lookup.
Question No : 1022
Question No : 1023
Question No : 1024
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Which of the following is a benefit of implementing broadband?
A. Broadband is less expensive to install.
B. Broadband is easy to maintain.
C. Broadband provides high availability.
D. Broadband is less susceptible to electrostatic interference.
Answer: D
Media gateways
A. Are more cost-effective than central office switches.
B. Are larger in size than Class-5 switches.
C. Offer the intelligence and reliability of the packet-switched network.

D. Offer the speed and economy of the circuit-switched network.


Answer: A
Which of the following is a streamlined version of packet-switching technology?
A. Frame relay
B. SONET
C. SMDS
D. BISDN
Which of the following is NOT a benefit of SS7?
A. Improved error correction
B. Support for intelligent networks (IN) services
C. Improvement in overall efficiency of the voice circuits and network
D. Faster call setup times
Question No : 1025
Question No : 1026
Question No : 1027
Question No : 1028
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What is the function of the TCP/IP Internet layer?
A. Talking to the operating system running the application software
B. Managing the connection between local and remote host computers
C. Managing the connection between network routers
D. Turning the logical bits of the message into signals sent over the physical medium
Answer: C
Which generation of wireless technologies was widely considered to be a very costly
service?
A. 1G wireless
B. 2G wireless
C. 3G wireless
D. None of the above
28 DS1s, or 672 DS0s, can be multiplexed into
A. One type A channel bank.
B. An L3 carrier system.
C. A DS1c bit stream.
D. A DS3 bit stream.
Answer: D
Which of the following is NOT a class of DSL?
Question No : 1029
Question No : 1030
Question No : 1031
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A. ADSL
B. VDSL
C. PDSL

D. SDSL
Answer: C
What is NOT true about circuit switches?
A. Circuit switches route calls based on the address of the input and output ports.
B. Circuit switches are most useful for constant bit rate applications.
C. Circuit switches are often used by carriers in their networks.
D. Circuit switches will be used in BISDN networks.
A service that interconnects PBXs without the use of dedicated trunks is called a
A. Centrex service.
B. Switched service.
C. Private network.
D. Virtual private network.
Answer: D
What is the purpose of pulse code modulation (PCM)?
A. To translate an analog signal into a digital one.
B. To offer gateway access to subscribers.
C. To convert real-time voice and fax into IP packets.
D. To multiplex a digital signal for T1 transmission.
Question No : 1033
Question No : 1034
Question No : 1035
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Which of these statements is true?
A. H.323 provides a connection setup protocol.
B. H.323 does not mandate address mapping.
C. H.323 defines operating elements and relationships.
D. All of the above.
Answer: D
A LAN can be thought of as a
A. Distributed processing network.
B. Mainframe processing network.
C. Public access network.
D. Dumb terminal network.
What is true about OAM&P?
A. OAM&P is the ability to manage a complex network system such as SONET.
B. OAM&P stands for operations, administration, mapping, and provisioning.
C. OAM&P enables the network manager to set up, tear down, and analyze bit streams
inside the NMS.
D. OAM&P replaces a standard-based network management system (NMS).
Which of the following statements is true?
A. Increasing the duty cycle reduces average bandwidth consumption.
B. As the trunk count increases, the duty cycle increases.
Question No : 1036
Question No : 1037
Question No : 1038

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C. At some periods, a gateway trunk is inactive.
D. All of the above.
Answer: D
Cable TV providers have selected ______________ as the basis for rolling out
telephony.
A. Internet technology
B. Satellite transmission
C. Fiber to the home
D. CSMA/CD telephony standards
Answer: A
A manager of an assembly line needs to notify all second-shift workers to report an
hour later than scheduled. What CTI system might be used?
A. Predictive dialing
B. Automated attendant
C. Interactive voice response
D. Automatic call distributor
A cross link
A. Connects STPs performing identical functions into a mated pair.
B. Connects a signaling end point (SCP or SSP) to an STP.
C. Connects one STP to another STP.
D. Connects two signaling end points (SSPs and SCPs).
Answer: A
Question No : 1040
Question No : 1041
Question No : 1042
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Computer-telephone integration systems could incorporate the use of
A. The telephone network, key telephone systems or PBX systems, computer networks,
signal processing boards.
B. The telephone network, key telephone systems or PBX systems, computer networks,
sound boards.
C. The telephone network, central office switching systems, computer networks, signal
processing boards.
D. The public data network, key telephone systems or PBX systems, computer
networks,
signal processing boards.
What does it mean if a gateway trunk has a duty cycle of 50 percent?
A. The trunk uses half of its bandwidth for VoIP transmissions.
B. The trunk compresses signals 50 percent.
C. The trunk is active half the time.
D. The trunk carries only half-duplex transmissions.
CSMA/CD is based on which IEEE standard?

A. 802.3
B. 802.4
C. 802.5
D. 802.6
Answer: A
CTI can schedule crews and management personnel, who enter information and
receive a faxed schedule. Which CTI application would NOT be used in this
Question No : 1043
Question No : 1044
Question No : 1045
Question No : 1046
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transaction?
A. Automated attendant
B. Fax server
C. Interactive voice response
D. Simultaneous voice-data
Generic routing encapsulation (GRE) is also known as
A. IPsec.
B. L2TP.
C. Enigma.
D. Digital certificates.
A connection between a phone and a switch is called a
A. T1.
B. Trunk.
C. Line.
D. Wire.
Answer: C
Which of the following are NOT examples of network cables?
A. Twisted pair
B. Coaxial
C. Fiber optic
D. Infrared
Answer: D
Question No : 1047
Question No : 1048
Question No : 1049
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What is true about connection-oriented service?
A. It allows for any node or location to "dial" another node or location and transmit
between them.
B. SMDS is considered a connection-oriented service.
C. If the connection between two points is not in the router tables, the points cannot
exchange data.

D. It is similar to the public switched telephone network.


Answer: C
Which MTP level defines the physical, electrical, and functional characteristics of
the signaling link?
A. MTP Level 1
B. MTP Level 2
C. MTP Level 3
D. None of the above
Answer: A
Which of the following is a characteristic of LMDS?
A. Operates in the 56-GHz spectrum
B. Two-way voice, data, and video
C. Fixed analog signal
D. Point-to-point transmission
Answer: D
Question No : 1050
Question No : 1051
Question No : 1052
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How does twisted pair attempt to reduce crosstalk?
A. Larger gauge wire
B. Smaller gauge wire
C. Fewer twists per linear foot
D. More twists per linear foot
Answer: D
Which of the following is NOT a characteristic of MMDS?
A. MMDS enables wireless broadband access to corporate data networks.
B. MMDS is not suitable for TV signal transmission.
C. MMDS is sometimes referred to as multipoint microwave distribution system.
D. MMDS is a proven wireless technology.
A network manager who wants to connect two LANs in different cities could use
which of the following?
A. Bridging router
B. Long-distance repeater
C. Short-haul microwave circuit
D. T1 circuit and bridges
Which of the following is NOT a LAN access method?
A. NetBEUI
B. CSMA/CD
C. Token passing
D. CSMA/CA
Question No : 1053
Question No : 1054
Question No : 1055
Question No : 1056

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Answer: A
The TCP/IP Internet layer
A. Supports file transfers.
B. Ensures reliability of data transfer.
C. Handles data exchange within a host.
D. Allows transfer of data across gateways.
Question No : 1057
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