Beruflich Dokumente
Kultur Dokumente
(CSEP)
Speaker :
Mr. Suwardi Luis
Managing Director
GML Performance Consulting (Asia)
Mr. Adhie Adriansyah
Management Consultant
GML Performance Consulting ( Asia )
Head Office:
Artha Gading Niaga Blok G No.19. Jl.Bulevar Artha Gading, Kelapa Gading Barat, Jakarta 14240
Phone : +62 21 4585 0861 ( Hunting ), Fax :+62 21 4585 0862 Email : gml@gmlperformance.co.id
Branch Office :
Medan, Jl.
Medan
Jl Asia Raya Blok MM No
No.7,Komp
7 Komp Asia Mega Mas,Medan
Mas Medan 20216 Indonesia
Phone :+62 61 735 2042, Fax :+62 61 732 5926 Email : gmlmedan@gmlperformance.co.id
www.gmlperformance.com
This document is strictly confidential and intended solely for the informationof the client to whom it is addressed
No part of this document may be reproduced without prior written from the client and1GML
WORKSHOP
O S O FACILITATOR
C
O
Adhie Adriansyah
Management Consultant of GML Performance Consulting,
Graduated
G d t d from
f
Economic
E
i Faculty
F
lt in
i M
Managementt Study,
St d Prof.DR.
P f DR
Moestopo University, Jakarta.
Extensive experience in Consulting Industry,
Industry for more 11 years
years,
especially for Strategic Management & Business Process Management.
Extensive experience with Productivity Improvement Project
Project, Strategic
Service Initiative project, Business Process Improvement Project,
Strategic Planning, Balanced Scorecard and Change Management
BALANCE
People
Customer
Shareholder
EXECUTION
Perspiration : 99 %
Strategy Process
(Pathfinding)
Inspiration : 1 %
Source : Execution. The Discipline of Getting Things Done , Larry Bossidy & Ram Charan
6
STRATEGIC OUTCOMES
Community
CONFIDENCE
Delighted
CUSTOMERS
STRATEGIC OUTCOMES
Satisfied
COMMUNITY
Delighted
CUSTOMERS
FIVE PRINCIPLES OF
STRATEGY AND PERFORMANCE FOCUSED
ORGANIZATION (SPFO)
MOBILISE CHANGE
(Direction Leadership and Accountability)
(Direction,
TRANSLATION OF
STRATEGY TO
OPERATIONS
Defining vision,
vision mission,
mission
strategies, targets and
strategic initiatives (Balanced
Scorecards).
Integrating strategy to
planning and budgeting.
budgeting
Strategy
Performance
Focused
O
Organization
i ti
ALIGN UNITS
TO THE
COMPANY
STRATEGY
Division vertical alignment
against company strategy.
strategy
Cross-divisional, business-support
function, horizontal
alignment.
MOTIVATE
INDIVIDUALS TO
ACHIEVE STRATEGY
Communication and training of
strategy to every level.
Linking strategy to goal and
reward setting for individuals.
MAKE STRATEGY
A GOVERNANCE
PROCESS
Regular strategic performance
review ((monthly, quarterly,
and
d annually)
ll
Organizational Learning
Corrective Action from Review
Meetings.
10
11
COURSE OUTLINE
2. Strategy Analysis
3. Strategy
gy Formulation
1.
Strategy
Development
5.
2.
Monitor,
Learn &
Adapt
11. Operational
Improvement
Methodology
12 Effective Planning &
12.
Organizing
Strategy
Mapping
M
i
Leadership
Commitment
in Becoming
an SPFO
4.
3.
Operational
Planning
g
Organization
Alignment
g
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UNDERSTANDING
VISION MISSION &
VISION,
VALUE STATEMENT
13
John F.
F Kennedy Vision...
Vision
Kennedy first made the goal for landing a man on the moon in speaking to
a Joint Session of Congress on May 25, 1961, saying:
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15
DEFINISI
DEFINI
SI
16
17
ELEMENTS OF EFFECTIVE
VISION & MISSION
STATEMENTS
19
Pernyataan
MISI Organisasi
y
g
Misi menyatakan tujuan atau alasan
keberadaan organisasi yang paling
utama secara eksplisit.
Misi menyatakan secara eksplisit atau
implisit segmen pasar pelanggan yang
disasar.
Misi menyatakan produk atau jasa
utama yang digarap.
digarap
Misi menyatakan keyakinan, asumsi,
nilai (budaya) yang dianut.
Misi dikomunikasikan terutama untuk
stakeholders eksternal (pelanggan,
supplier, dan masyarakat umum) dan
berikutnya baru ke stakeholders internal
(pemegang saham, karyawan, dan lainlain).
20
21
Disneys VISION:
Creating a place where people
can feel like kids again.
Coca-Colas VISION:
A Coca-Cola within arms reach
of everyone in the world.
22
VisidanMisi
O
OrganisasiNonProfit
i i N P fi
BILOXI AIDS SERVICE ORGANIZATION
VISI
Tujuan
Tujuan akhir kami adalah menciptakan dunia tanpa HIV/AIDS
HIV/AIDS
MISI
Misi dari AIDS Service Organization adalah membantu orang
yang terkena atau merasakan dampak dari HIV/AIDS dengan
memastikan
tik terpenuhinya
t
hi
dukungan
d k
nutrisi
t i i dan
d kesehatan
k
h t
untuk meningkatkan kualitas hidup mereka.
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24
PERNYATAAN DESTINASI
26
Norma: - hal-hal yang menurut hukum boleh atau tidak boleh dilakukan
dilakukan.
- bersifat formal dan tertulis.
Nilai:
BCAFinancesValueStatements
28
29
30
2
3
5
6
ConductInterviewsandRecord
ExpectationsofYourCustomers
Stakeholders Coverage in Vision and Mission
Shareholders
Management
Karyawan
Mitra Usaha
Pelanggan:
Family &
Corporate
Masyarakat
y
STEP1
32
ConductInterviewsandRecordExpectations of
Your Customers
YourCustomers
STEP1
33
34
STEP3
35
STEP3
36
STEP3
37
FirstdraftVisionMissionDestination
andValuestate
and Val e stat
andValuestat
state
ements and
andtheirspecificdescriptions
their specific descriptions
By end of 2009,
we will achieve the following:
Total integrated sales of: USD xx
No. 1 Market share leader in Indonesia
Profitable operations in Singapore, Malaysia, and
3 other select countries
STEP4
38
f
class return off investment to our shareholders Dengan segala tantangan
yang ada, PT. Sekurindo berkomitmen untuk mengembalikan investasi yang tinggi
kepada pemegang saham.
39
STEP5
NOW WHAT...
HOW DO YOU IMPLEMENT
VISION AND MISSION?
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42
The problem is that our ages fascination with strategy and vision feeds
the mistaken belief that developing the right strategy will enable a
company to rocket past competitors. In reality, strategy is less than half
the battle. .. In the majority of cases we estimate 70% the real problem
isnt [bad strategy]. Its bad execution.
Why CEOs Fail
Ram Charan and Geoffrey
Colvin
Fortune (6/21/99)
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44
MEDIA KOMUNIKASI
45
46
47
C
Cascade
d allll VMS tto iindividual
di id l objectives
bj ti
through training
Demand departmental reviews on periodic
basis
Audit the departmental VMS cascading
Link individual objective achievement to
performance appraisal and rewards
48
Remember 5 Cs in your
communication be: Continuous
communication,
(Terus menerus), Consistent
(Konsisten) Clear (Jelas)
(Konsisten),
(Jelas),
Constructive (Bertujuan
membangun bukan untuk
membangun,
menjatuhkan), and Candid (Jujur)
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A reall decision
d i i is
i measured
d by
b
the fact that youve taken a new
action. If there
theres
s no action, you
havent truly decided.
Tony Robbins
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