Bangladesh Institute of Management

Post Graduate Diploma in Human Resource Management

Suggestion for Final Exam-2016

Time: 1.30 hour

Subject: Organizational Behavior

(Answer 04 (a+b) out of 05 to 06 Questions)

Marks-40

Chapter-8 (Empowerment & Participation) Session 21-24:

Empowerment:
a) What is empowerment? 2008, 2011, 2015
b) Draw & discuss the process of employee empowerment. 2011, 2014
c) What are the five broad approaches to empowerment? 2008, 2014
Participation:
a) What is participation? Why is participation popular? 2010
b) Discuss, in brief, the major programs for participation. 2008, 2013, 2015
c) What are the five important pre-requisites for participation? Discuss. 2010, 2015

Chapter-9 (Employee Attitudes & their effects) Session 25-26:

a) What is meant by employee attitude? 2008, 2010, 2012, 2013, 2015
b) What are the sources of attitude? 2009, 2012
c) Explain the nature of employee attitude? 2009
d) Describe the effects of employee attitude on job performance. 2009
e) What are the effects of employee attitude on organization? 2008, 2013, 2015
f) What guidelines would you follow for changing attitudes of your employees? 2008,
2013, 2015

Chapter-11 (Interpersonal Behavior: Conflict in Organization) Session 27-28:

a) What is conflict? List & explain different causes/sources of organizational conflict. 2008,
2009, 2011, 2012, 2014, 2015
b) Describe the four possible outcomes/intentions/methods of conflict. 2009
c) What are the most common conflict resolutions approaches a human resource manager
follow in an organization? (model or resolution process/strategy) 2009, 2011, 2014,
2015

Chapter-12 (Informal & formal Groups) Session 29-30:

a) Distinguish between informal & formal groups/organizations. 2008, 2010, 2012
b) How does informal organization emerge? 2008, 2010, 2012
c) What are the potential benefits & problems associated with informal organization? 2008
Chapter-13 (Teams & Team Building) Session 31-32:
a) Show the distinction between team & group. 2011, 2013
b) List & explain the various stages/life cycle of team building. 2009, 2011, 2013
c) Define group dynamics. 2008

Prepared by Md. Abdullah Al Mamun

PGDHRM/16CH009 (Eve-01)
Cell: 01717419175

Chapter-14 (Managing Change) Session 33-34:

a) What is change management? 2012, 2014, 2015
b) What are the types of resistances to change we find among employees in organizational
life? 2009, 2012, 2014, 2015
c) How would you define unfreezing, changing & refreezing stages in change? 2012
d) How the task of implementing change is being carried out? Discuss. 2009
e) Explain briefly Kurt Lowins three stages model of change. 2013

Chapter-15 (Stress & Counseling) Session 35-36:

Stress:
a) Define job stress? State causes & symptoms of stress. 2009, 2010, 2012, 2015
b) Briefly describes the approaches to stress management. 2009, 2010, 2011, 2012, 2013,
2014, 2015
c) What are the most important sources of stress of an employee in an organization? 2010,
2011, 2013, 2014
Counseling:
a) Define employee counseling. Identify the characteristics of employee counseling. 2008,
2010, 2012, 2014
b) State the different/main functions of employee counseling. 2009, 2010, 2011, 2014
c) Discuss in a nutshell the different types of employee counseling (with its functions).
2008, 2011, 2012, 2014
d) Explain the managers counseling role. 2010

Prepared by Md. Abdullah Al Mamun

PGDHRM/16CH009 (Eve-01)
Cell: 01717419175