NAME :

ULANGAN BAHASA INGGRIS KELAS XII

CLASS :

SMK BINA PUTRA MANDIRI

TAHUN PELAJARAN 2014/2015

A. Choose the correct answer for these following questions!

1. Hasan
: Excuse me, .on May 15 and 16. Is it available?
Receptionist : Im sorry, Sir. Im afraid our hotel is fully booked at that time.
a. Id like to book a ticket
b. Id like to reserve a room
c. I need to order a birthday cake

d. I
need
to
confirm
my
reservation
e. I want to reserve a table for 10
people

2. Receptionist : Hello, Taman Sari Restaurant. Can I help you?

3. Customer
: Yes, Id like to make dinner reservation for tonight.
4. Receptionist : Sure. ..
5. Customer
: There will be eight of us.
a. How many people will you need
the reservation for?
b. Would you like to see our
dessert menu?

c. Is there any table?

d. How would you like to pay?
e. Will that be convenient for you?

6. A: Im afraid I have to complain, Freida. Some of the pages of my novel you returned to
me yesterday were ripped.
7. B : _______________ Ill buy you a new one.
a. Im sorry to hear that
b. I dont know
c. Im afraid its not my mistake

d. Thats not my problem

e. I agree with you

8.

Im sorry to inform you that all rooms/seats/tickets/tables have been reserved.

B. The expression above is used in ..
C. a. Making reservation
d. Handling guest check in
D. b. Opening reservation
e. Refusing reservation
E. c. Handling complaint
9. Arrange these jumbled words into a sentence!
F. rooms hotel I to some would like reserve at your
G. ________________________________________________________________________________
H. Choose the appropriate usage of will or be going to to complete these sentences!
1. We _______________________________ watch a movie in theatre tonight. Weve got the
tickets.
2. I dont like walking. I __________________________ go home by bus.
3. This camera is too expensive. She _____________________ (not/buy) it.
4. A : I dont want this banana.
I. B : Well,Im hungry, I ________________________ eat it.
5. My brother studies seriously. He _____________________________ continue his study to
medical school.
J. Write these sentences by using Future Continuous Tense!
1. I/not/meet/my friend/tonight
2. My train/leave/at 8.45 am this morning
3. He/finish/his homework/next Sunday morning?
4. We/play/football/at 4 pm
5. My mother/plant/some flowers/in the garden/tomorrow
K. Write a short dialogue about
- Making or confirming a hotel reservation (Dr. Joe, 1 double room, 3 days on December
2014, special request: vegetarian food for breakfast)
- Cancelling an appointment ( Franky and Philip, a meeting appointment on Tuesday
morning, Philip is sick)
- Handling complaint (Jane bought a new TV, complaint to Trustme Store about the
colour of the TV display, asking for new TV)