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Is there anything new under the sun>


t

t's tough to be in the computer


business these days. If you follow the high-tech news, the
reversal of fortunes is laid out daily
in black and white and in many
cases, ledger-shocking red. As I
write this in the dying days of summer, I' ve just read that mail-order
PC vendor Gateway is retreating
fiom Asia and may also exit from
Europe later this year. I' ve also read
that former handheld darlings, Palm and Handspring, are
just shadows of what they were a year ago, at least asfar as
stock values are concerned. And on it goes.
From a businessperspective, the outlook remains grim.
But researchand development goes on, and technology
users expect that there will be another next big thing.
Figuring out where it wifi come &om is the challenge. One
place to look is th'e Intel Developers Forum. Since 1999,
the company has handed out Intel Innovative PC Awards

to companieswhose products makePCseasier to use.


Somewould arguethat you can't use"PC" and"easyto
use"in the same sentence,and there are dayswhen even
TClvsmost seasoned pmduct testers would agree. So we
tend to appmach claims of such innovation warily. You
can check out the winners on Intel's site (www.intel.com),
but I was generally underwhelmed by what I read.
Forexample,among the noteworthy features ofone of
the winners was "an easy-to-find on/off switch." Well,

duh. Another notebook's standby and hibernation features were deemed to be praiseworthy.Several years ago, I
had a 486 notebook &om the same manufacturer that had

bulletproof hibernationsowhat's the big deal?


To befair. there were someinteresting implementations

anyone working in digital video.


I became a true believer of FireWire when I took a DV
camcorderon vacation thissummer. On returning home,
I simply connected a cable between the FireWire ports of
the camcorder and a DV iMac,fired up the iMovie software (included with the omputer), and was editing the
video minutes later it really was that simple (the artistry
of movie making itself is, of course, another matter).
The irony of proclaiming the novelty of FireWire in
2001 will not be lost on our Mac readers, who can rightly
point out that FireWire has been a standard feature on a
couple of generations of Macs, and that it's Apple's technology in the first place. But I digress...
One PC that didn't make it on the Innovative PC
Awards list, but which was presented as a concept design
at the Developers Forum was the Taishan, jointly devel-

oped by Intel and Legend Holdings. This concept PC


addressesa concern that has been discussed in our Letters
column for the past few issuesnoisy computers.
The announcement of the Taishan was actually sent to
us by Seagate. whose contribution to the project is the
hard drive. Seagate says its Barracuda ATA IV drives are
equipped with fluid dynamic bearing motors, which
make them "virtually silent." The Taishan also usescooling fans that are designed to operate quietly.
Overall. the concept design includes a few other interesting advancements, such as USB 2.0 and a notebook
computer-like low-power sleep mode, making it available
more quickly than if it were shut completely off.
No FbeWire in the Taishan, though, and this illustrates
the dilemmas and potential traps facing mainstream PC
designers. If you are building for volume, USB 2.0 is the

few vendors besidesApple that provides FireWire support


out of the box. It makes sense for Sony to do so, sinus the
port complements what is already found on Sony camcorders. For PC makers without that vested interest, however, going after this limited market may not be worth it.
But FireWire is just one example you can find other

sub-groups of PC userswith specialized needsfor sound


or video or storage waiting to be served. PC makers may
want to dismiss niche customers, but they may discover
that tomorrow's PC game is nothing but niche customers.

Feadbadtplease
And speaking of trying to figure out what the customer
wants: in the fall, we assesswhat we' ve accompfished at
TheComputer Paper during the year, and begin to develop next year's game plan. Asking readers what they think
has been a central part of that planning for manyyears.
We heldsome focus groups a few weeks ago,and you may
have noticed invitations to fifi out a readership questionnaire, which can be found on our Web site (www.canada-

computes,mm).
I would also invite you to email me directly with suggestions for themes, issues, or specific topics you'd like to
see covered on the pagesof The Cmuputer Paper next year.
We can't be afi things to afi people, but I think we' ve
maintained a pretty goodtrack record of covering topics

many ofyou find useful andinteresting. Readersgiving us


a gentle prod in one direction or the other has been an
important part of our planning, so let us know what

you' rethinking.
Enjoy the issue
David Tanaka, Editor

way togo.Most peripherals

that one could legitimately call advancements in ease of


uses built-in wireless networking, FireWire ports and
tool-less casesand expansion slots. These appeal to small
subsets of computer users, but if you fit the profile, you' ll
like the innovation. Tool-lesscases, for example, mean

wifi eventually support the


updated USB specmany
more than wifiever support FireWire.
Yet FireWire is firmly
entrenched in digital video,

being able to open up the PCandadd or remove expan-

and is an emerging stan-

sion cards without having to remove or add a bunch of


screws every time. And FireWire is the essential port for

dard for digital still cameras too. Sony is one of the

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'Out wist the oid'

rently involved in a project where the dis-

as a way to help prevent our landfills from

Since it's difficult to find a user or to

sparkscommezdg

posalof old 486-class hardware and 14-

filling with lead and other such contami-

recycl
e many old computers,there's anoth-

In the September
issue of TCP,the
letter from the managing editor, "Out
with t he old
caught my atten-

inch monitors was required.

nants.Let's help Nother Nature along!


Kurt Bauert

er solution which Ms. Johnston did not

tion,as I am cur-

In some Canadian cities, there are operafionsthat recycle antiquated equipment

and in some cases, pay you for working

Megan Johnston's editorial was certainly

hardware still in demand (e.g., Pentium

timely considering the vast numbers of

systems, monitors, RAM, network cards,

computers which become obsolete so

floppy drives, etc.). I offer this suggestion

quickly these days.

mention. Thereare dozens (if not hundreds)


of computer collectors who display their
obsoleteproducts on Internet Web pages.
Many show photographsof their collections,which are housed in basements and
garages,and they often soliritadditionsto
theircollecfions. Perhaps these computer

museumentrepreneurs would be happy to

have more donations.


George Ounbar

The Developer's Paradise!

I' ve just read your article, "Out with the


Old,"in the September issue. You mention
in your article that complete 486 systems

arethrown away in mostcases;to someone


who has never owned or used a computer

thingshappening too quickl


y can befrightening.
If people weremoreaware that people in

Tgacbagangayuu10 Undu Nu twbuaty maav

gdazugyandcoaguaaesauNuaaaga Eaag
Sabzsan.

theirown community needed a computer

for simple learning, they would think twice


I

beforethrowing away a perfectly good system even if itis a 486.


Franco Gaetan

I
I

Uozs't forget the limn PUA


In Septembefs Lab Report (see "Hand to
hand combat"), you looked at handheld
PDAs.In "The restofthe universe" section,
the BlackBerry and Psion were mentioned.
There'
s one more that should have been in
thatsection. Isaw an ad in a recent Linux
magazine for an Agenda VR3PDA. The operating system is Linux. It's available at
Agenda's Web site: wwwagendzcompulingzom
for US$249.
Evenconsidering the exchange rate,this
seems quite a bit less expensive than the
otherproducts in the review. That makes

f .w.

HOT TOOLS/
o PHP
wPBTI

NT BtUNIX liybdd SoluUon

a FNNAPBSB

onewonderaboutthe costoftheoperating

wCSI.SII

systems for the other products. Anyway,


hopefully this model will be reviewed in an

e $5SOL

upcoming edition of The Computer Poper.

wSSL

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Wehgae Iden
e ANd Neo!

Rod Davidson
TCPreplies: Yes, we' re quite familiar with the
Agenda we sow it ot Fall Comdax in Los
yegoso season or two ogo. We've yet to
obtain o Aevlewunit, but when we do, we'l
certainly be writing about it.
Incidentally, we did not mean to deemphasize the significance of either the
Bluckgenyor the Psion. We recognize that
Psion hod omature ond stable Pmduct when
WindowsCE wos still teething.And until o

coupleof yearsogo, oneof our contributing


editors, through his connection with Psion in
England, always hod odvonce knowledge
about products thot were in the pipeline.

~~ 4 ~W

This is Web Hosting


made EASY!
I

Vnfort
unotely, Ps(on neverseemed to catch
on in North Amen'ca.
And with the BlockBeny, we om olmost
embarrassed by the enthusiastic coverage
we'
ve given it over the post year. We still

loveit, und ocouple of editors hove plunked


downtheirhord-earned coshforthem.
Connnued onpage 14

10 ocTQBER
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wex
Eastman Kodak (wwwkodak.corn) has
expanded its Easyghare family with the
Creative Technology/s (www.nomadworklzom)
original Nomad Jukebox MP3 player,
with a built-in 6 GB hard drive, revolutionized the world of portable digital

audio, allowing people to carry 100


hoursof music.Apparently that wasn't
enough,as unoicial Web sites popped

up telling people how to upgrade their


Jukeboxdrive to 20 GB by replacing the

hard disk, allowing up to 333 hours of


music storage.
Now Creative has saved everyone the

trouble by issuing a 20 GBversion of the


Jukebox (and, in the process, saving

people from having to void their warranties). The new player is otherwise the
same asthe original about the same

size as a portable CDplayer, with power


provided by four induded rechargeable
AA batteries.
Out ofthe box, the 20 GB Jukebox
can handle both MP3 and WMA
(Windows Media Audio) files, and the

firmware can be flash-upgraded to handlefuture audio formatsas they become


available. The new larger version of the
Nomad Jukebox will be available for
US$499.

Seen Carruthers

addition of three new digital cameras:


the DX3900 Zoom, DX3700, and OX3215

Zoom.
The DX3900 Zoom features 3.1
megapixel maximum resolution. 6X zoom
capability (2X optical, 3X digital), and a
choiceofautomaticand manual settings.

Itships with an 8 MB CompactRash (CF)


card.
The DX3700 has a 3X digitalzooin and
maximum resolution of 3.1 megapixels.
Ithas 8 MB of internal memory and an

expansion slot that accepts both


MultiMedia Card (MMC) and Secure
Digital (SO) removable media formats.
The DX3215 Zoom has 1.3 megapixel
maximum resoiution, 4X zoom capability
(2X optical, 2X digital), 8 MB of internal
memory, and, like the DX3700, an

Arkon Networks (www


.myparafone.com) has

Adobe Systems (www.adobe.corn) has

released t h e

announcedplans to open access to the

P arafone C ordless

Telephone Springboarda module for

Communit
y 5erversource code and pro-

the Handspring Visor PDAs.


Attachedto the Springboard slot on a
Visor
, the Parafone acts as a cordless

tocolfor Adobe Atmosphere.According

phone but provides access to all the


numbers stored in the handheld's
address book. Users simply highlight a
contact'
s phone number and tap on the

dialbutton to make a calL Users can

Atmosphereis a complete system for

caller ID, conference calling, and call


tracking using this device.

The Par
afone package includes the
Springboard module and a charging and
synchronization cradle for a suggested
retail price of $179.

FCPStaff

Zoom. They are all bundled with


enhanced Kodak Picture Software.
The cameras in this series are compatiblewith Kodak's EasyShare camera dock
(available separately for a suggested
price of U5$79.95), which automatically
uploads images to a PC and recharges
the battery when the camera is in the
cradle.

pack in about 2.5 hours, is available


separat
ely for a suggested price of
US$34.95.
TCPStoff

3D immersive environments. The platform currently includes Atmosphere


Builder (the world authoring tool),
Atmosphere Player, (a Web browser piugin), and Atmosphere Community Server
(which enables real-time interaction in a
shared immersive 3D Web environment).
First avai4ible as a public beta release
in March,there have been more than
700,000 downloads of Atmosphere, and
morethan 1.200 unique worlds are now
onlineand community-enabled, accord-

ing to Adobe.
"In the early days ofthe Worid Wide
Web,the open release ofthe source code
forthe Apache server allowed the 2D
Web to rapidly grow to include a diversity of sites and services," said Michael
Kaplan, senior engineering manager for
Adobe Atmosphere. "We expect the
releaseof the Atmosphere protocol and
availability of the server source code to

Kodak has also announced newacces-

charger, which can refuel the battery

automobil
e showrooms, and space
exploration.
creat
ing interconnected and populated

Thea suggested listpricesare US$449


for the DX3900 Zoom, US$399 for the
theDX3700, and US$199 forthe OX3215

suggested price of US$39.95. The rapid

give developers a powerful platform for


creation and customization of immersive, interactive 3D online communities including art galleries, museums,

alsotake advantage of services such as

MMC/SDslot.

sories for the EasyShare family. The


Kodak EasyShare Travel Kit includes an
Ni-MH rechargeable battery pack, rapid
charger, camera bag, and interchangeable power clips for internationaltravel
(110 to 240 volt). The travel kit has a

to the company, this open access will

similarly help expand the size and diverFujitsu Canada (wwwfujilsu.ca) has introduced a new line of 2.5-inch mobile hard
drives, the MHN2xxx series, available in
10, 15, 20, and 30 GB capaciUes. All
come with an UltraATA/100 interface,
4,200 rpm spindle speed, and a 2 MB
buffer
. The new drives are among the
firs
t to have a non-operating shock toleranceof000 G. The drives have a maximum internal transfer rate if 30.7MBps,
making them well-suited for intensive
mobile computing applications.

sity of the Atmosphere universe of interconnected and populated immersive


spaces."
The Atmosphere Open Server is
expected to be available for downioad
this faiL The free Atmosphere Public
Beta is currently available for download

at Adobe's site.
FCPStag

TCPStaff

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< NEW B NO T A B L E w

., Bankruptcy court approvesTelus bid for PSINet Canada


VANCO
UVERCanadian phone company
Telus (wwwlelus.com) said in late August
that a court overseeing the dismantling of
bankrbpt Internet service provider PSINet

(www.psi.ca) has approved its $77-million


bidforthe ISP'
s Canadian assets.
Telus, which is expanding from its western Canadian base as a phone company to

buil
d cross-country voice and data networks,announced in late June that it had
negoti
ated the sale with Ashburn, Va.basedPSINet.However,aspartofthe bank-

ruptcy proceedings in both the U.S. and


Canada,PSINet was able to hold the door
open for more attractive offers.
In a statement issued in late August,
Telus said the next step is for PSINet to
obtain court approval to wind up the deal

in September. It said the final purchase


priceis "subject to finaladjustments" and

will be paid in cash and through the


assumptionof some PSINet debts.

When the sale is complete, Telus will pick


up 250 employees, PSINet's Internet data
centre in Toronto, and some 8,600 corpoNow is the ideal time 10purchase your new
monitor and a truechallenge awaits you.When
you finally decide it's going to be aCTXyou will
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A perfect example is our newCIX PV505, which is a 15.1' LCD
flat panel display, with a resolution up to 1,024 x766and a 250:1
contrast ratio.

rate customers.
Lastyear, PSINet had revenue of some

$50milbon in Canada.mostofit generated


in Ontario, although it has 50 points of
presence across the country. Telus said it
has already received regulatory approval
forthe deaL PSINet, which filed for bankruptcyprotection June 1, has announced

separate deais to sell much of its operations in Asia, Latin America and Chile.
Neyysbytes

Plus tt evenprovides
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software available). Andyou
can be sure this monitor drastically reduceseyestrain. This
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New Kodakpaper for inkieh


In addition to its new digital camera
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ings,Kodak has announced two new

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Ultima Picture Paper for Borderless

DRANATICALLY i

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printsthat have the look and feeloftraditional 4x6 prints. Edge-to-edge printing
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in keeping with our reputation, we


will continue to designadvanced
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with our full line of standard and FDTrinitronn CRT
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p erforated unprinted portion of t he


sheet. A 20-sheet pack has a suggested

retail price of US$9.99.


Kodak Picture Paper for Inkjet Prints is
matteor soft gloss paper that is coated
on both sides ideal for printing two-

sidedalbum pages,according to Kodak.A

That's the CTX


difierence.
PV606

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about US$9.99.
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LRNera
Conrittoedfrom page Ia

One more onnoisy computers


Hereis one solution I use to solve the
problem of noisy computers: notebooks

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s quiet enough that I can use
them to write notes on music while listening to it.

David P. Maroun
le OCT08ER2001 THE COMPUTER
PAPER GREAT
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YOU'VEGOTTO SEE IT IN

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m With ordinary printers,


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< CONNECTI V I T Y w

Connectivi

stateof the union

ere's been a lot of concern this year


about dedining personal computer

external CD-RW drive. By the summer,


Maxtor Corp. (www.mastor.com) had an
external 40 GB hard drive. And the new
flagship consumer scanner fmm Epson

sales.But while the basicdesktop box


may be slightly passkjust now, there's a

Canada, the Perfection 2450. should be


shipping in October using USB 2.0 (and

whole new frontier opening up. The


excitement is shilling to how these beige
boxes connect to each other or to

IEEE 1394) to deliver images with resolutions of up to 2,400x4,800 dots per inch.

Thenomenclature hasbeen
amended,with USB1.1 now
offlciallIJreferred to as USB
Basi
cSpeed,whilethe new
USB2.0 becomesUSBHiSpeed.

peripheral devices.
Four new connectivity technologies are
just coming into their own, bringing new
capabilities to the familiar personal com-

puter. They are IEEE 1394 (FireWhe).


VSB 2.0, IEEE 802.11 (Wi-Fi), and
Bluetooth.
Two of these options are wireless and
two are not. Two are aimed at traditional

"desktop computing" applications, while

Although the shift from USB 1.1 to USB

the other two are coming from a con-

2.0 looks like a no-brainer, there is some


potential for confusion during the transi-

F'

sumer electronicsangle, pushing uscloser


towards that "convergence" we keep hearing about. Below is an easyway to categorize these four connectivity options.

tion. The USB hnplementers Forum has


taken steps to forestall this. The nomendamre has been amended, with USB 1.1

now officially referred to as USB Basic


reach
personalmm
Consumereledranirs

Wired
USB2. 0

Speed, while the new VSB 2.0 becomes

W ireless

USB Hi-Speed.

802 .1 1

Also, there are now distinct logos for

F ireWire Bluetooth

the two standards, USB 2.0 being distinguished by a red Sashbearing the words
Hi-Speed. Use of theselogos will require

Here's how each of these technologies


stacks up.

USBXa
"From a marketing perspective, it's brilliant," sums up Pamela Schure, desktop
marketing manager with Adaptec Inc.
(wwwathptec.corn) Schure predicts that consumers will perceive USB 2.0 as the
inevitable upgrade from the ubiquitous
USB 1.1 interface.
And why not? USB is now built into
every PC and Macintosh. Just about all
new peripherals support it, from printers
to digital cameras, and from LAlq

adaptersto CD-R burners.


Don Cameron, marketing communications manager with Epson Canada
(www.eps
on.com) notes that the company's
cheapest inkjet printer, selling for $69, is a

VSB-only device.
The problem with USB 1.1 is that it' s
just not quite fast enon@. with a "raw"
speed of 12 Mbps (megabits per second),

which must be shared between all the


installed peripherals.
Belkin Components (www
.belklo.com) has
addressed this issue to some extent with
its USB 4-Port PCI Card with QuadraBus

Technology (US$59.95), which provides


four independent USB channels, all capable of operating simultaneously at the full
12 Mbps capacity. This looks like a great

enough to brew up their own drivers.


Belkin was also promising a solution by
the end of summer.
Microsoft cited the lack of USB 2.0
devices for testing as the reason for the
delay.However, beta drivers were seeing
limited distribution in August, and final
drivers should be available by the time
However, the ultimate solution is a new
this article appears in print.
specification. USB 2.0. which was olfirialMicrosoft has stated that it won't be
supporting USB 2.0 on versions of
ly announced back in April 2000 with
explicit s upport f r o m Mi crosol't Windows prior to Windows Me. However.
(waw.mi
eroso(tcs), Compaq (wwwcompaq.ca).
card vendors are expected to SB this void,
Hewlett-Packard (wwwhp.cs), Lucent
so you should, ultimately, be able to run
USB 2.0 on any system that now handles
(wwwluceatm), Philips (wwwphillpssom), and
NEC (www.ames). USB 2.0 ofFers a data
USB 1.1.
lason Ziller, technology initiatives manrate of 480 Mbps, making it about 40
ager
at Intel (www.intel.rs) and current chairtimes faster than USB 1.1.
Equally important, the isochronous
man of the USB Implementers Forum,
reports that all Intel motherboards since
transfer rate jumps from about I Mbps to
24 Mbps. That's the speed available for
earlythisyearhave had spaceforaUSB 2.0
chip, although the first boards with this
timing-critical information, such as
streaming audio or video.
chip in place probably won't actually

interim solution for anyone using numerous USB devices.

USB2.0off
ersa datarate of
480 Nbps,making itabout40
timesfasterthan USB 1.1.

compliance testing, which should have the


side efFect of eliminating the occasional
glitches seen with VSB 1.1. such ashaving

one device disappear when you plug


another one in.
There are several technical issues that
users will need to be aware of during the
transition. First, USB 1.1 devices will
work on VSB 2.0 ports; however, they
won't see any performance benefi
t.
Secondly, while USB 1.1 cables should
work just fine with USB 2.0, many existing cables are not really up to the original
standard. (This may be one reason all USB
2.0 adapters currently seem to include a
cable.) And third, while USB 2.0 devices
should work with USB 1.1 hubs, they will
do so only at the old speed.
Finally, as Mark Freeman, product
manager at Belkin Components, points

out. USB 2.0 doesposesome new design


challenges. "In high-speed interfaces it' s
easy to mess up the circ'uit board," he
explains. So it might be worth sticking

VSB 2.0 has been available since early

appear until late this year. More signifi-

with the brand-name cards, at least until

this year, in the form of PCI upgrade


cards. However, adoption was somewhat
delayed as everyone waited for Microsoft
to ship its Windows drivers, and compa-

cantly, Intel intends to incorporate USB


2.0 into its own basic chipsets by 2002.
Peripheral devices exploiting USB 2.0
have been trickling slowly into the mar-

thetechnology has a chance to mature.

nies such as Orange Micro (wwworan


gemi-

ket. In May, QPS Inc. (wwwqps-inccom/)

oo.com) and Adaptec became impatient

announced the Que! USB 2.0 Bxgx32

16 ocloata200l THE coMpUTERmpBt GREA


TERtoaoNTQEDITIQN wwwranadacamputesrom

FireW
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IEEE 1394 is an interface that's been waiting quite a while for its shot at the big
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c CONNECTI V I T Y o
Omneeluity again uf ghn union
Continuedfrom pageI 0
time, but which may now end up being
eclipsed on the desktop by USB 2.0.
However, strong support from consumer
electronics manufacturers seems to guarantee that the standard will become

increasingly signi6cant.
Confusion over the name certainly
doesn't help. The technology wasoriginal-

ly developed byApple (wwwapple.a) under


the name FireWire. but then released as a
more general standard by the IEEE
(Institute of Electrical and Electronics

Engineers lnc.). Meanwhile, Sony adopted


it under the name i.Link a name that
has, reportedly, become popular in Japan.
Confusion and overlap with USB 2.0 is
a more serious issue. Both standards allow

(i.e., without powering anything down


when adding a new device). Both allow
daisy-chaining of multiple devices on a
single port.

plug-and-play with hot-pluggable connection and disconnection of peripherals

Digital video is the onekey

desktop application that's likely to stay with IEEE 1394c


Until about two years ago, USB was
pitched as a low-speed, low-cost connection, and it was widely believed that IEEE
1394 would dominate wlfere higher
thmughput was required. However, the
USB hnplementers Forum endowed USB
2.0 with specs that clearly overlap thoseof
IEEE 1394.
Digital video is the one key desktop
application that's likely to stay with IREE
1394. The interface is said to be more eiE-

cient at moving huge volumes of data


while pladng lessload on your comput-

Tbe Mew iiomain Extensions Are Here

drives.)

Register Todayl
DomainPeople
a @)nelnatiOTrcompany

1 (604) 639v1680

1 877 734.3667

o2001 DomainPuoplo. Inc. AR rights reserved. Offers subject to changewithout notice.TN denotes a trademark of DomalnPeonle. Inc.
20 OCTOBER2001 THE COMPUTERPAPER GREATERTORONTO EDITION wvvuranadarnmpmusrnm

today'spmcessorsit's not an issue,"hesays.


In any case, while IEEE 1394 is being
strongly supported by the consumer electronics industry, espedally for applications such as digital video, there's no
shortage of IEEE 1394 desktop peripherals. You' ll 6nd bard drives from major
makers, such as Maxtor, scanners and
printers kom Epson, and scads of optical
drives, including CD-RW, DVD and
DVD-RAM types. (It's interesting to note
that Microsoft already supports booting
ofWindows 2000 and Xp from IEEE 1394

A whole new world ofdomain names isopeningup


Protect your valuable trademark or register a
memorabledomain name that may have been
previously unavailable to you. Beat the rush.

WWWvdOInainPeOPle.COIn/CP

er's CPU. Also, it can connect devices


peer-to-peer. with no computer in the
loop. And, most importantly. the major
camcorder manufacturers really like it
The performance advantage seems to
be real, but opinions vary as to its significance. For example, Adaptec'sSchure conBrms that VSB 2.0 will probably be faster
when accessing a single disk drive, but
that for two or more drives, "FireWire
blows USB 2.0 away."
However, John Hamer, product manager for personal storage products at Maxtor
Corp., doesn't feel as strongly, stating that
"there's no noticeable difference in use."
IEEE 1394 boosters also suggest that
USB 2.0 places amuch heavier load on the
computer'
s CPU. However, Intel's Jason
Ziller dismissesthis view, stating that USB
2.0 won't consume more than about 10
percent of the processor's capacity. "With

And while VSB is on practically every


PC (and Mac) motherboard, IEEE 1394 is
making headway there too. For example,
AOpen Inc. (wwwaopen.com) has several
motherboards with IEEE 1394 built in,
including the AXSSP-1394. and ASUSTeK
Computer Inc.(www.asus.com) has the P3B-

1394 with a TexasInstruments 1394 chip


on board. Of course, there are also PCIbased IREE 1394 cards from nuineious

4 CONN ECTII/ITY e
well. Ziller perhaps sums up the situation
N
best. in saying: Our belief is that USB 2.0
and FITCWire are both important connections, and will coexist in consumer systems."

manufacturers, selling for as little as


US$40.
Over time, IEEE 1394 could gain
ground on USB 2.0. This spring, the 1394
Trade Association rolled out the 1394b
N
spec (also referred to as "gigabit 1394 ),
which will extend the standard first to 800
Mbps, then to 135 Gbps, and eventually to
3.2 Gbps using optical fiber. The 1394
Trade Association had predicted that 800
Mbps devices would start to appear this
summer, but it seems unlikely we' ll see
significant retail product before ne)G year.
Of course, if there's a need for this kind
of speed, USB will undoubtedly evolve as

IME 802.11High Rate ONi-Fo


Even as USB 2.0 and IEEE 1394 take
peripheral connectivity to the next level,
IEEE 802.11 is set to revolutionize the way
computers connect to each other.
If th e numeric designation seems
obscure, it may help to note that standard
Ethernet is also known as IEEE 802.3.
Obviously, 802.11 is an extension within

the same family of specs, the big difference being that it's wireless.

Although 802.11 hardware cur-

rently costs substantially more


thancommodity-priced
Ether
netgear,itdoesaway
withtheenormous costof
pulling wire.
An IEEE 802.11 transmitter, or access
point. works like a familiar Ethernet
switch, allowing numerous computers

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Continued on page 22

TEL: 905-305656
FAX: 905 e305 N6607

Ofrtce 209

Q Pentium 4

Ethernet gear, it does away with the enor-

400 INalhesm Blvd.R.,56

505 Hood Road, Unit 13


Markham, ON L3R St/5

ASUS P4TATX MB

tially more than commodity-priced

MISSISSAUGA

MARKHAM

- < nfonec
Computers

equipped with appropriate adapters to


connect from up to about 100 m away,
indoors, and up to 300 m, outdoors.
The implications are far-reaching. IEEE
802.11 will allow roaming users to be part
of the network Boardrooms can allow
anyone with a notebook to be hooked in,
and classmoms full of students can be
connected to the teacher and to the
Internet.
Wireless is also cheaper. Although
802.11 hardware currently costs substan-

S m s PS
n IN414n

NS35

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wwwcanadacompules.lom THE COMPUTBIPAPER GREATERfolloufo EDITION CCiOSGI 200) 2 1

c CONNECTIV I T Y v
Connoetirity state of the union
Cowrirrrred from page21

mous cost of puging wire.


To allay security concerns, IEEE 802.11
includes Wired E quivalent P r ivacy
(WEP), a data encryption pmtocol that
uses electronikeys for each user. Nothing
is completely hacker-proof, but 802.11
shouldn't be any easier to penetrate than a
conventional Ethernet LAN.
Ironically, the major fly in the ointment
is Bluetooth, the other new wireless standard. In what seems like a masterstroke of
bad planning, IEEE 802.11 and Bluetooth
both use the same range of frequencies in
the 2.4 GHz unlicensed radio band. The
result is not likely to be a catastmphic loss
of data, but a significant slowdown in network performance is quite possible.
The magnitude of the problem is
uncertain at this point. For example, a
study by Intersil Corp. states that 802.11
networks "show good reliability even in a
fairly dense environment" of Bluetooth
transmissions and that performance suffers relatively "graceful" degradation even
in extreme situations. It seems that
Bluetooth performance will probably be
even less atfected.
However, the ultimate solution seems
to be yet another new standarsL The cur-

rent IREE802.11b may quickly give wayto


a newer spec, confusingly numbered

Hands on USB 2.0


From:Belkin
www.belkin.com
Esftmfftedprice' 5100

The Adaptec US82connect AUA-3100LP


is also NEC-based, and is even smaller but
with just three external ports and one
internal port. However, it had the signifi-

tation is that USB 2.0 will be an easy


upgrade for existing systems.

USB2connoctAUA-SIODIP
USB2connoctSIOD

cantadvantage of being supported by


Adaptec's own version 1.0 driver for full

Other US82 upgrades are appearing rapid-

From:Adapter
waw.adapter.corn
Estimatedprices: 5100(AUA-3100LP), 5140 (5100)

USB 2.0 operation.


Both cards installed easily enough, but
came upwith the same Windows dialogue

Ornngoiink+ PCI card

on boot up, asking where to look for drivers. The recommended install for both was

Belkin f SU220PCI Card

From:OrangeMicro Inc.
wow.orangemicro.com
Esfmated price": 5133

ith USB 2.0 upgrades only recent-

ly shipping as this report was


being put together, it's hardly surprising that USB 2.0 peripherals were
rather hard to come by. However, we did
havea look at two ofthe early PCI-based
USB 2.0 cards, and learned something
about how this technology is likely to roll

out.
The Belki
n FSU220 PCI Card was the
more functional of the two, featuring four

USB 2.0 ports ext


ernallyaccessibleonits
backpl
ate, plus one internal port. It's a
small, simple and very clean-looking card
built around a singleNECchip.

In the wings .
ly. For example, Adaptec has already introduced the USB2connect S100, a six-port

(five external and one internal ) PCI card.


A minor limitation to this device, however, is that apparently only five ports can
operateat once. (Of course, heavy users

to click on the "don't install" option. This


leaves the interface highlighted with a
yellow exclamation mark in Windows
Device Manager, but surprisingly does

can always use external hubs, although


they'
llneed new models that support USB
2.0.)

allo
w it to function in USB 1.x mode.We
had no trouble hot-plugging existing USB
devices.

OrangeLink+ PCI card, fmm Orange Micro

Although the Adaptec USB2connect


included a CD-ROM, it only contained
vague documentati
on. The actual driver

three IEEE 1394 ports.

was available on the Adaptec Web site,


however. It installed easily using the standard Windows Update Driver pmcedure,
accessedbyselectingthe card'sProperties

in Device Manager.
Andthat's about asfaraswe got...for
now. Both cards looked good and worked
welt, within our ability to test. Our expec-

M ost interesting o f

a l l was t h e

Inc.,which features fi
sur USB 2.0 ports

(three external and one internal) plus


This looks like the way of the future for
powerusers who want to be able to connectto anything that comes along. We'd

expect to see more cards with a similar


configuration coming from other vendors.
Fronk Leak
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Continuedon page24

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CtmnnethtNy state oi the union


Continuedfrom page 22

802.11a (because it comes from a project


that actually began first). IEEE 802.11a
not only works in a different range of frequencies. in the 5 GHz band. it's also up to
five timesfaster, topping out at 54 Mbps.
Scott
McL aughlin, ne t working
spokesperson at Intel, predicts that IEEE
802.11a products should start appearing
beforethe end of the year.However, he
recommends that users with average
throughput requirements don't need to
hold out. "If you don't need the high performance of 802.11a, 802.lib is going to
be fine," he says. "There's going to be a life

for both products."


Fortunately, the transition from one
standard to the other should be fairly
painless, a "phased network migration"
much like the recent move I'rom 10 Mbps
to 100 lvfirps Ethernet. It will be easy to
mix the two standards, pmviding extra
performance where it's most needed.
Expect to see "dual mode" access points,
which will connect roaming devices using
either version.
And, in fact. the upcoming transition to
802.11a doesn't seem to be holding back
adoption of 802.11b. For example, Eric
Johnson, wireless practice executive with
IBM Global Services, reports that IBM's
new lab building in Markham, Onto

which houses more than 1,200


employees,was designed from
the ground up to be completely
wireless.
Johnson also n otes t hat
Starbucks has been implementing 802.11 on a test basis in its
coffee shops, making them more
anractive to business people on
the go. Clearly, the day of ubiquitous networking is not far offi

Sluafoogt
Of all the new connectivity technologies, the oddest by far is
Bluetooth. It's intended for an
entirely new kind of application:
the Personal Area Network
(PAN), a sort of aura of connectivity that follows you wherever

you go.
Bluetooth allows up to eight
devices (potentially seven slaves
and a master) within a 10 m
radius to form a "piconet.n These
can be linked together into everchanging "scatternets."
Although both Bluetooth and
IEEE 802.11 are wireless. there' s
surprisingly little overlap in their
applications. IEEE 802.11 provides a persistent connection and

What about HomeRF?


integrated and production volumes escalating.
The HcmeRFWorking Group Inc. (www.hcmerf.crg) also touts the technology's extra support

ight now, IEEE802.11 seems poised to


sweep the field in wireless networking.

However,it should Rot be forgotten that


there'
s still another competing standard out
there. Until recently, HomeRF has been the
predominantbasis for consumer-focused networking products.

for streaming applications and ability to cany


multi
ple voice connections. These features
couldcertainly give HomeRF an edge forhomeoriented convergence applications... if any

The tide has largely turned against HomeRF.

actually materialize soon enough to matter.

In the business world, IEEE 802.11 is already


dose toa sure thing. That'
s going tc drive

However,given the current rate ofadoption on


these technologies, this seems unlikely.
On the downside, HomeRF is still relatively
slow. For example, Intel's AnyPoint Wireless
Home Networkruns atjust 1.6 Mbps. HomeRF
2.0is on the way, with 10 Mbps speed, and

costsdown in theconsumermarketas welL It's


alsogoing to make 802.11 desirable from the
point of view of compatibility.

more promised, but this may be too little, too

HomeRFproducts currently enjoy


apriceadvantage,butthatgap
is doomed to narrowquickly.

late.
Bottom line: fora self-contained home net-

work, HomeRFremains a perfectly valid solution. However, from a longer-term perspective,

A significant turnin
g pointcame in March,

itmight be betterto splurge a bit more to get


profes
sional IEEE 802.11 equipment,oreven to

viith Intel's decision to rely on IEEE 802.11 for

the future of its WLAN line. The company will


continue to sell and support its existing
AnyPointHomeRF products, but Intel clearly

wait for lower-priced consumer products based

thinksthe future belongs to 802.11.

HomeRFcould be one kilerproduct away from


a comeback,if only in its intended consumer-

on the 802.11 standard.


Of course,things can change quickly, and

HcmeRF products currently enjoy a price


advantage,but that gap is doomed to narrow

orientedniche.We'llknow soon enough.


Frank Lank

quick
ly,with IEEE 802.11 chipsets being more

Continued onpage 26

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Conneegvity stale of the union

Bluetooth performance currently tops


out at 721 Kbps, less than one tenth of
IREE 802.11 or USB 1.1, but su%cient for
the intended applications. For instance,
according to Michael McAvoy. HP category business manager for consumer printing, the Desk)et 995c has a rated print
speed of 17 pages per minute (ppm) in
black via USB and l 6.5 ppm via Bluetooth.
As of this summer, Bluetooth devices
were stil l p r etty s carce: E ricsson
(http//wwwerirsson,com/) the company that
started the whole movement unveiled a
the T36, a phone that uses Bluetooth to
communicate with the wireless headset,
and IBM released a Bluetooth PC Card for
its notebooks.
As of mid-August, the oificial Bluetooth
Web site (www.bluetoath.com) listed almost
30 pages of products, but most were
Bluetooth adapters, support software, or
developer tools. (In case you' re wondering, the site also explains that the name
Bluetooth derives from King Harald
Blatand, literally "blue tooth," who unified
Denmark and Norway.)
This dearth of retail products is probably just the calm before the storm. The
momentum behind Bluetooth is such that
widespread adoption seems a certainty.
With real-world devices being announced
later this year, it looks like 2002 should be
the year we all get bit by Bluetooth. CI

Continuedfrom page 24

bulk transfer ol data between computers;


Bluetooth is ag about quick, on-the-fly
conversations between smart devices.
Where the applications for IEEE 802. l l
are fairly obvious, Bluetooth is a wildcard.
Ask three people about the potential for
Bluetooth, and you' ll be reminded of the
old fable about the blind men and the elephant.Cellphone makers have one view;
PC users another; consumer electronics
types yet another.
A perfect example of a Bluetooth application would be a cordless headphone for
your cell phone or portable MP3 player.
But how about a vending machine that
cancharge acan ofpop to your cellphone
account>
There are more mundane computing
applications as well. For starters, Blue
tooth will almost certainly replace existing

infrared (IR) technology. In October,


Hewlett-Packard will ship its grat Bluetoothenabled printer, the DeskJet 995c. This
would make it much easier to wirelessly
send Blas to a printer &om a notebook or
handheld than the previous IR ports.
Yet another type of applicahon for
Bluetooth might be to finally eliminate
that tangle of wires behind your PC.
Mouse. keyboard, and other simple devices
could easily connect via Bluetooth.

Hands on IEEE 1394 (FireWire)


DFW-500FtreWire Adapter Card
From: D-UnkSystemsInc.
www.dlink.ca
Eskmated price': $60

ity.The ZR25NC is pock-marked with


cleverly concealed interface jacks: external power, 5-Video in/out, combination
analogueAV in/out and headphone jack,

DVpics AFW<300DV

microphonejack, LANC jack for connect-

From:Adapter Inc.

ing to othervideo devices,and,ofcourse,


an IEEE 1394 port.

www.adaptec.corn
Estimatedprice": St45

tityofvideo on the matchbox-sized 60-

Fram:Belkin Components
www.belkin.corn
Esamatedprice*: 5150

minutecassette, we plugged the cam-

XII25MCDigital Video Camcorder

1394 cards includes some simple videoediting software. You set the software to
recordand the camcorder to playback,

From:CanonCanada
Estimatedstreet price: 51,299

FEE 1394 has been around longer

mat.About four minutes ofvideo ate up

looked at in this report, so there' s

over 800 NB of space, so figure on buying a hig hard drive if you get serious

quitea mass of products available to


choosefrom. We picked three brand-name
IEEE1394 PG cardsto try out.

The good news is that they all installed


painlessly a n d w o rked s moothly.
However, we did find some distinctions
that are worth watching out lbr.
The DFW-500 FireWire Adapter Card
from D-Link Systems Inc. and DVpics
AFW-4300DV from Adaptec Inc. turned

fram Begin Components is slightly different,having two external USB ports,two

uo
: I

iII

II

III

lln

external IEEE 1394 ports, and one internal IEEE 1394 port.
However, all three cards installed
effortlessly on our Windows 2000 test
systems,without even the usual plugand-play routine. Insert the card, and
whenthe system is powered up, the new
i nterface magically appears in t h e
Windows Device Manager listing, without
displ
aying so much as a dialogue box to
tet( you about it.
The big application for IEEE 1394 is
digitalvideo, so thaYs what we used to
test the cards. We obtained a 2825NC
Digital Video Camcorder from Canon

sition effects, and a convenient fourtrack display showing individual timelines


for video, audio, music and titles.
The Adaptec DVpics fared even hetter,
bundlingin a copy of VideoWave 4 SE,
from Toronto-based MGI Software Carp.

It's much friendlier and better looking


than Video Studio, with an even hetter

repertoire of effects and editing functions


.Its one drawbackisthe use ofseparate views for various tasks, which is
less intuitive than a Video Studio's single
multi-tmck view.
Betide placed close behind with the
slightly older VideoWave III SE. However,
basic operation was similar.

There were a couple of minor glitches


along the way. On the slower of our two
test systems, a 450 MHz Pentium III,
videoseemed to come through a bitjerkitrack.
On theother hand, when wa first con-

hell and whistle you could ask for: a

Pentium III,the video image would break

choice of viewiinder and flip-out LCD


monitorscreen, VCR-style playback controls, a memory card slot for still images,

up intermittently. Wenever tracked down


the cause, but rebooting and jiggling all
the wires cured the problem. After that,
videoand audio came through clearas a

nected up the faster system, a 1 GHz

belL
Cuttingout unwanted bits ofvideo and

adding titles is a fairly straightforward

rosyone. Partofthatfuture isconnectiv-

ingly devoid of familiar controls such as


pulldown menus or toolbars. Once we figured it out, Video Studio transferred
video effortlessly from t h e Canon
ZR25NC. Editing was quite powerful as
well, with a good range of titles and tran-

erand with a bitmore noise on the sound

ham sandwich.
Ifthisisthe future ofvideo,it's avery

'is

'

ofpower behind a display that'


s infuri
at-

CanadaInc.,and this became the "other

sized package, smaller than your average

aboutthis sort ofthing.


The D-Link DFW-500 card included
Ulead Video Studio, which packs a fair bit

end" of ourIEEE 1394 connection.


The ZR25MC is a truly sexy piece of
equipment.It features just about every

and much more, alltucked into a pabnB

fortransfening video,each oftheIEEE

than the other technologies we

on thesame two Texas Instruments chips.


and both offering three external ports.
The F5U008-PC FireWire/USB Combo Card

corder into each of the interface cards.

and the video appears as a massive fi


le
on your hard drive in standard AVI for-

out to be virtually identical, both based

Afteraccumulating a reasonable quan-

FSUBN.PC FaeWire/IISB ComboCard

20 ocloaen zaai Me coMPutot I%rex Gxeslex loxorno Eamon wwncansdam


mpuias.mm

Continuedon page 62

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CD-ROM

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Once suite slugfest 2002


By IacqoesSurveyer

By DaveChaPpelle

o doubt about it, this is a David


and Goliath story with an interesting twist. Goliath owns a part
of David
Microsoft purchased a20 percent stake in Corel last summer, which is
strange given that Microsoft competes
directly for half of Coral's business.
Corel's WordPerfect Office suite
brought in revenues of approximately
US$75 million in 2000, while Microsoft
Office saleswere close to US$9 billion. Yet,
Corel's product is much closer to parity in

o one can argue thatWindows isnot

the most popular PC operating system in the computing world. Most

would agree too that it is a complicated


system, full of bugs.

the userto run theproduct for a graceperiod of 30 days or 50 times. After that, the

programs in the suite will work in readonly mode until the user obtains a second
and final 30-character activation key, either
online or by via a toll-free phone calL Users
need to supply the 30-digit product key,
their name, and the type of the computer
Office XP hasbeen installed on before they
are finally in business.
Many corporate and organizational
users of OfficeXP wifi not have to worry
about all these activation details because
most of their versions of OfficeXP will be
run from the server side which will spare
them the activation details. However, these
organizations will be subject to somestick-

StnartalecPCAccelerator

Qlrzgcscl-'jnnffeo((
I I ittstctraoozrx

ONoe"
emnduon

Exploring the new offerings &om


Corel and Microsoft

features and fimctionality than the revenues would indicate. Even more compelling, Corel WordPerfect Office 2002
may very well grab a sweet spot in the
office productivity category, thanks to its
own graphical user interface wizards.
But the fact remains that Microsoft has
an 80 percent-plus share of the office suite
market. And now comes Office 10, also
known as Office XP (the XP standing for
eXPerience). Microsoft thinks so highly of
Office XP that it is adding a brand new
Activation scheme that requires consumers to activate the product twice.
The first activation occurs on installation, with a 30-character code that allows

Reviews

O
I
IT

r I

r
r

er shock as Microsoft has raised prices for


all its software products to corporate buyers by a rate well above that of inflation.
On the Gartner Group Web site

Office XPbut single, rathw than(unstep, activation.


Printedmanual andPerfect Expertsareexcellent for
getting started.Verymsyto useand refreshknowl-

(www
ga
ttnet corn), the article "Microsoft hits

Pros:Emphasizescoretools (WordPerlect, Qusttro


Pro, Presentations,Coral Central, andParadox)
along with easeof useandever improving Web
delivery.
Cons:Still no tool for Webpage development,
WordPetlect desktoppublishingfeaturesstill weak,

enterprises with huge price jumps" by


Alexa Bona and Alvin Park estimates the
price increases effective Oct. 1 will be
between 35percent and 107 percent for
Office XP and most other Microsoft software products.

dpi

Becauseittries to be so many things to


so many users,it has a lot offeatures,and
hence is often referred to as "bloatware."

One way to improve the performance of

macr
o probl
ems,andsl
uggishXMLsdopvon.

Windows is to install only the portions you


know you are going to use.Another is to
install performance anhanring software, or

Overall rafing.7.7outof 10

Iu

O. IDI O O I O

O IW W O

Dw T ow%I u 'i,
4 uI

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~

OIDIO
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~

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!!w

d
a

From:Carel Corp.
www.corel.om
Street price:5450,5240 (upgrade)
Out ofbowEasy install. Same setof options asin

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tntvW.dOgggainfOg leSS.Ca
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18 OCIOBER
ZO01 THE COMPU
TERPAPER GRBiTER1ORONTOEnmON DTTDw. ~

MicrosoftOlffceXP

suootfat\ ocs connection


unsuiteddatausottot

SmartAlec Software (smsttslec2000.hyper


matt.net) asked us to test its product,

which the company claims has been used

by garners and PC system hotrodders for


some time now. In an attempt to keep
things fair we also ran Disk Cleanup and
Defragmenter from the SystemTools menu.
On ourtest system (a 733 MttzPentium
III PC, with ATI All-in-Wonder 128, 128 MB
PC-133 RAM, Fujitsu 17 GB ATA-66 hard

disk, and52x CD-ROM drive, running


Windows98) we ran BapcoSysmark 2000
banchmarking software. It scored 144 in
the Internet content creation portion of

Continued onpage 34

99.s%uo4lmoaoatooiso
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esmm

"acceleration"sofiware.

From: Microsoft Corp.


www.microsolccom
Street price:5921,5516(upgrade)
Out of box:Longbut easyinstall. Be cstelul on activation. Noprinted manual but newTaskPanes help.
ProsAddsnewurilities and now hsswidest feature
set of oflicesuites. Integrated morestrongly with Ex
change,SlutePointSQLServer,andWindows2000.
Cons:
EvenwithTasksPanes,am mple
xsuiteto
leam andgetagbenefits from; needsto improve
Word coreengine, WYSIWYG, and maao problems;
sluggishXMLadoption; price inuease; andadivstion key.
Overall ravng:25 out of 10

trow wecan host your wodsite for as lout as I OC e day

From:SuwrIMec
smsrtslec2000,hypemurtnet
Price: kee(trial version tested), USSI4.95(standard
full versionnot tested)

edgeof howto use.

Corel WordPeried Oflice 1002


I~

Continued ou page 32

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ssureyouwon'
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Continuedfrom page28
the test and 126 in office productivity,for
an over
allSysmark 2000 rating of 133.
Then we downloaded a 24.1 MB file con-

was 4:02 min.

applications. As welL every time it is started,

tomize system settings are Internet,

We downloaded the PCAccelerator fairly


quickly from the site. The program installs

it counted down fi
ve seconds while waiting

Graphics
,Security,System, Advanced, Misc,

for the user to click on the Purchase PC


Accelerator Full Version Now button.

and More.
Thankf
ully,many of the adjustments are
explained in the Help se&on, which is also

easily, but minor annoyances induded a win-

sisting of a trial version of Macromedia

dow that opensand sits on topof the desktop.From thetaskbara bl


ankwindow isvis-

Dreamweaver. Our download speed averaged 102 Kbps, and total download time

ible, but this cannot be used to right-click

Whenit first opens there appears to be


be an overwhebning number of possible
adjust
mentsthatcan be made to a system.

and dose the application like mostWindows

The seven tabs under which users can cus-

available from the Program group in the


Windows Start menu. Not all adjustments
are available in the trial version we tested.
We checked all the boxes recommendINJ

for improving Windows performance anff


Inter
netconnectivity thatwere open forus
in our trial version.
We installed PCAccelerator software and
ran or more accurately, attempted to run-

Sysmark2000 again.Unfortunately,as long


as theacceleration software was instaged,
Sysmark2000 refused to run an imagemanipulation program called Elastic Reality.
Aftermany attempts, we eliminated Elastic
Reality from the run, which prevented us

from recehdng a true Sysmark 2000 rating.


To get some indication of system performance,we decided to average the first
iterations of the 11 remaining programs,
and compare those. (Please note:This is
nothow Sysmark 2000 benchmarking software is to be run, nor scored. This is only

Iv'

I,IJVyy )Jr>IIV to be early?

for our readers' amusement and informa-

tion. Higher ratings are better.)


Testa iicEBDD
8

Carel Draw9
Natural

ki n Pref 4

Nelsca Communicator
Paradox9
Puwelpoint 2000
Premiere5.1
Word 2000
WindowsMedi
aEncoder4
Total

crtc

Before After
157
150
149
137
1 19
11 4
139
128
132
124
130
104
1 20 . 1 25
130
121
138
133
88
86
148
140
1 ,450 1 3 6 2
132
124

Some possible reasons for our results:


Includingthe two separate logon icons for
Sympatico DSL, there are only nine icons on
the test system desktop. There are no

instant massaging systems. There are no


fancy desktop gmphics,although there is
one small bitmap on the desktop. The
entire system is kept as clean as possible.

Once aprogram is no longer used it is uninstalled and deleted.


It is possible that on another system,

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speed, we again downloaded Dreamweaver


from the Macromedia site. This time our
avemgespeed was 113 Kbps,and the entire
24.1 MB file was transferred completely in
3:38 min., a clear improvement.

Cdggogg ~~

So, in our tests PC Accelerator slowed


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fnllhe aunu ahrgfaat llNO
Continuedfrom page2g

Wowimporhmt is price?
Is this version of Micmsoft CNBce good
enough to maintain the marketshare

established by previous versions of the


product, even while maintaining a street

price at least 30 percent more expensive


than its major rivals, Carel WordPerfoct
Ohice and Lotus SmartSuite?
Weg, let's examine prichtg. Although

Micmsoft does charge a premium list


price to consumers, it has, until the recent
price spgie to corporations, offered steep

discounts to organizational buyers that


were at or below competitors' prices.
Organizational buyers not only account
for 50 to 60 percent of suite purchases,
they are very influential in determining
what pmduct will be used at home. Users
want to be able to share, collaborate. and

nl

m oenn.oem n
Ocn en
cnh

cm ennrmnhenr
el cenotnmm
ononnOct,

exchangedocuments with a minimum of


fusshaving the same suite at home and
at the o(I)ce makes this easier.
However, a product cannot sustain a
position without being competitive on
features and reliability. In our last review,
we found Microsoft Oflice 2000 and Corel
WordPerfect Office to be substantially
equal in baseline features but with
Microsoft offering a slightly wider array of
extra programs and utilities.
This review is based mainly on the late
beta of Office XP, but I'iom what we have
seen, it dearly continues its lead in ohering extra program goodies, such as
Publisher. language translation services,
and optical character recognition (OC(t)
faciTities.

In addition, hlicrosoft rated slightly


better in key suite programs, such as presentations with PowerPoint (bugs killed
an otherwise (unct(onagy superior Corel
Presentations) and Fxcel (although, to my
astonishment, Corel's Quattro Pro
sprmdsheet was faster and had more formulas and functions).
ln the key area of Web development,
hiicrosoft's FrontPage was clearly superior to the Core) add-in produce Tregix.
And the ning Ofhce XP's FrontPege now
has no counterpart on Corel's hide other
than the greatly improved Web output
(rom the individual programs in Corel
O ffice2002.This might very weg be the
story of Microsoft Office XP: never quite
dominating but ahvays having some
advantage relative to its competitors.

Where is the innovation?

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Late beta versions of Corel WordPerfect


Ofhce 2002 and Microsoft Oflice XP
became available in tbe spring with final
commercial products Following later in
the spring for Corel and early summer for
hticrosoft. The interesting cootrast is
where the companies have put their
emphasis on innovation. Microsoft continues to plow the bulk of its effort on
integrating into its .NET Servers and
Windows 2000 operating system plus a
gob of new utilities. Corel has made

improvements to its core pmgramswith


an eye to serving the Web as weU as the
desktop. Both vendors continue to add
XML to their suites but at a fairly tepid
pace considering the rapid developments
of XML elsew'here.
However, Coral leads by a wide margin
in terms of having XML (and SGML)
Confirmed on page37

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< HANDS O N >


ONce suite slugfest 1001
Continuedfrompage34
tools available to not only create XML
documents but also the underlying
schema for new XML document types.
In their literature, each company
expounds a theme for the latest version.
Coral is emphasizing the fact that user
feedback inspired 70 percent of the changes
to WordPerfect Oifice 2002. Microsoft is
underlining three themes in Office XP: an
enhanced personal experience due to ease
of use and greater discoverabiTity; a better
collaborative experience with other OIBce
XP users;and astronger organizational and
a ministrative experience.
This latter point is really targeting system
administrators who have to install and
maintain anywhere &om dozens to thousands of Oifice XP licences. Office XP not
only helps automate the installation, on
Windows2000 servers, it helpsautomatically repair anydamage done to a dient's OIBce
XP installation while quickly updating or
adding newserviceson an onMemandbasis.
WordPerfect Olfice 2002 mimics this
same on-demand loading of services and
some of the recovery capabilities. But the
clear innovation in office suites has been
in the areas of discoverabiTity plus integration and collaboration.

Biscovetebility equalspesiffve

oul sf boxexperience
y/teComputer Paper has been devoting a
lot attention to the out of box experience
of products. This indicates how easy it is
to install and get started using software or
hardware.
But in these days of feature-packed sofiware upgrades, it has taken on a new
meaning. how easy it is to remember how
to use, especially given all the new features,
utilities, tools, and options. Microsoft calls
this discoverability and, interestingly,

a+
+)

Corel's suite is leading in thisarea.


Corel has polished its PerfectExperts, a
series of task panes on the left side of the
screen that guide users, step by step,
through many of the common tasks they
need to accomplish in WordPerfect,

Microsoft has had context-sensitive


property toolbars and right-mouse dick
menus in Office and even task panes in its
Publisher 2000 and earlier products. But,
for whatever reason, it has not defivered
these capabilities uniformly across its

Quattro Pro, Presentations, or whatever.

Office suite programs. For exam


ple,

PerfectExperts areeasyto turn off and on,


and with screen resolutions of 1,024x768 or
higher now commonly available, the extra
space they occupy is no longer a problem.
When using any of the Coral WordPerfect
O lfic
e programs,userscan accessfourtypes
of hdp that will aid them in being pmductive no matter what the task
Say I have forgotten how to make footnotes in a WordPerfect document. Rather
than going to the help system, I check out
t he Perfectfixpert. Clicking on t h e
PerfectExpert's footnotes item quickly helps
me with my task If I then want to format
the footnote text, I can right-click in the
footnote area for a context-sensitive menu
that offers me an option for formattingthis is mysecond level of help support.
My third level of support is the properties too!bar. Every time a user changes the
major object they are working on (switching from spreadsheet to chart in Quattro
Pro or free text to table in Wordperfect,
for example) the property bar quickly, and
almost unnoticed, offers a whole new set
of buttons and pulldown menus with the
menu options for the right-mouse click
button changing, too.
Finally. all else failing, I can click on the
Help menu. What Corel has done very
wefi is to spread the help system out
across context-sensitive menus, task
panes, and property bars. Now, when I
suspect the command is somewhere
buried in the menu system, I feel much
more confident that I will be able to discoverquickly where the command or
option I need is with WordPerfect Oflice.

W I N T E R.C O M P U T E R S
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Sttffe integreffonand ggtb support


In the area of discoverability and ease of
use. both suites have improved, with
Corel's long history of excellence earning
it a distinct advantage. But in the areas of
integration and Web support the results
are decidedly more mixetL Suite integration has steadily improved (including
common menu and toolbar layout, task
panes,common spelland grammar check,
and shared graphics), but communication
between suites and external programs is
still quite variable as is the ability to deliver results to the Web and other platforms.
Both companies have missed an oppor-

Once Xp also has MSN Messenger


Integration, group schedules, WebDAV
archiving, and versioning plus free/busy
sharing through Outlook and Microsoft
Exchange. The downside is that with the
notable exception of WebDAV, all of these
are proprietary, with sharing/integration
solely among Microsoft servers.
In the area of delivering output to the
Web, WordPerfect Office dearly outshines
Olfice XP.For example, Coral Presentations
offers more Web output options than
PowerPoint. including four layout choices
(thumbnail page control and frameenhanced layout are my favourites); five
graphic image types (GIF, )PEG, PNG, and
Flash SWF); four page styles, with a
thumbnail sketch of each to choose from;

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Office XP offers a new task panes feature and it is certainly a help (just right in
the case of coaching task panes, overly
helpful in the case of the clipboard task
pane, and redundant in the case of the
presentation options task pane).
Clearly Oflice XP task panes lack the
experience and polish of the WordPerfect
OIBce PerfectExperts. While I still get lost
in Oflice XP, I rarely lose my way in
WordPerfect OIBce.
Both suites have some unique yet nifty
features: in Word, it's the word count popup; in WordPerfect it's the synonym/correction pulldown on the property bar and
the back arrow that returns the cursor to
each succeeding insertion point. But for
overall effectiveness in ease of useand discoverability, the GUI wizards in Corel's
olfering earn top marks.

Web: http: //www .wizttelcomptzters. ca

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contexts but not in others.

Teli (4 16) 266-6066 Fax: (416) 266-9518


E-mail:wintels@wintelcomptzters.ca

EconoSeries EconoSeries
en

the

property bar in Oflice XP appears in some

tunity by not inunediately converting


their fiie formats to XML with public document t yp e d e finitions (DTDs).
Microsoft has gone part of the way with
Visio and Excel, and Coral certainly has
the expertise in WordPerfect and Quattro
Pro. This failure to convert to XML file
formats is one factor in lowering our
overall ratings of both suites.
Unfortunately, Web integration is also
quite mixetL On the positive side, Olfice
XP offers new SharePoint Team Services,
which provide a convenient intranet or
Web-based site (it must be on a Window
2000 server with SharePoint Team services extensions) for sharing not only group
Office documents but also group events,
discussions, surveys, and other team
schedules and information.
These SharePoint sites can be edited in
Front Page 2002 to provide a distinctive
look/style. In addition, OIBce XP hasconnections to SharePoint Portal Server (different from Share Point Team Services),
which offers indexing and Office XP, plus
other document archiving capabilities.

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< HANDS O N >


ONce susts slugfest 2002
Continuedfrom page 37

page size and common elementslike title.


numbering, and other features;and, in general,very fi
ne controloverhow your presentation wig appear online. As well, the
Wizard is reliable and easy to use.
In contrast, Office XP's PowerPoint
offers limited control over Web output,
with
no t hing ma tching Co r el
Presentations. Ditto for Quattro Pro over
Excel in Web page output (Excel does,
however, have more XML options), and
on through the suites with Corel offering
more Web output options and delivering
HTML that is shorter and cleaner than its
Office XP counterparts.
However, neither suite can match a thirdparty utility called Click-to-Convert fiom
Inzone Software (wwwdiddocoaverttom),
which produces consistently high quality
HTML output posing as aprinter option in
any Windows program.

Cellahssahen
Cogaboration has always been important
in organizations. But now, with more people working in spoataneous, project-oriented teams, the need is even greater. As
we have seen, Microsoft provides links to
SharePoint Team Service and SharePoint

Server. Userscanalso find similar services


fitr fee or for a feeonline.
Microsoft also offers tight links to

Exchange, including messaging, public


storage/archiving, and workfiows. In the
latter two cases, caution is recommended
as theseservices are subject to upcoming
.NET and other Web Services changes.
However, by putting the infrastructure for
a meeting or a Web discussion right into
Office XP's menus and t oolbars,
Microsoft has certainly moved a step
ahead in easing collaboration and sharing.
But both suites offer a fairly robust set
of collaboration services. Both allow users
to share a spreadsheet, document. or database table (but not slideshows) for collaborative review, for comparingfiles or editing a common file.
These review facilities inc)ude having a
user list of who can accessthe document
and with what privileges. The owner of
the document can review all the changes
and has several options for accepting and

How necessary is
CorelDraw Essentials>
By IazqaesSarveyer

CerelSrawEssea5als

orelDraw Essentials is a mixed


message. On one hand, users are
getting nearly all the goods fiom
the CorelDraw Suite (but based on
Version 9, one generation behind the
flagship product Coral Draw 10).
Corel has a deserved reputation of
making its graphics programs easy to
learn and easy to use. It has pioneered
such innovations as context-sensitive
right-mouse clicks and a property bar
that changes the instant you select a new
tool. Corel's dockable, hidable, and

www.corel.com

From CorelCorp.

rejecting proposed changes. Microsoft


tools do a better job of displaying confficts
and this is nicely tied in with its team messaging and online collaboration services.
Both vendors offer their own tools and
hooks for third-party archiving, version
control, and content-management programs. But in this arena, despite its pmprietary leanings, Office XP offers more
tmn 2nd group collaboration features
and convenience than Corel Office. CI

Street price:5150
Ovanriaw:UsingCorelDraw 9and PhotoPaiat 9 as
its base,Carel hascrusted a programaimed at
meeting thegrowing needsol digital camera usets
and Webdevelopers for a pricethat is one.third ol
the bestsbeet priceof its CorelDraw10mainstay.

Out ofthe bsx:Coral essentials installswith minimalfuss,2nd no rebootA good user'smanual


offers'getting started exercisesfor both CorelDrsw
and PhatoPaint but theyaresomewhat buried.Few

otheraidsfor newusers.
Overall:The goodnewsis that Essentials hasnearly
all the powerand usuability of CorelDraw2nd
PhotoPaint 9.Thebzd newsis that, in mntrastto
AdodePbotoshopBements,Coral hasprovided lit-

tle extrato makethesevuy accomplishedprograms


moreaccessible to newdigilal cameraand graphics
ttsets Thus,Essentials is abargain for the graphias
sawy; but lar brandnewuses PhotoshopElements
or UleadPhoto Impact might be abeer choice,
tabbed dialogues have received the sin- Theyhavefewer features, but greater aids to learncerest form of fiattery: imitation by its ing 2ndeaseol use.
Continued onpage40 Overall rating:4.1 outof 5

Next Detailedcomparison of thesuite modules.

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Ofgce XP, for example. have to manage hundreds of images.

Continuedfrom page 38

Adobe's Photoshop Elements


also imitates this, guiding
new users into using the pmgram effectively with its two
new helper dialogues, Hints

CorelDraw Essentials users are not shortchanged on features. The major missing
pieces are VBA macro support and the latest Corel Draw 10 feature set.

and Recipes.

Summary

competitors.
And the thoughtfulness of the menu
and toolbar flyouts make working with
Corel graphic programs a very productive
exercise. Time and again we' ve given
Corel top marks for ease of use.
But, on the other hand, Corel has made
only small efforts t o i n tegrate the
vector/illustration features of CorelDraw '
with the paint/bitmap photo features of
Corel PhotoPaint. The two programs
stand alone and essentially exchange
images at the 6le import level. In addition,
Coral PhotoPaint has the path command
to draw vector curves.

For the legion of newdigital


camerausersand graphic newbies, CorelDrawEssentials
doesn'
tgoasfartounlockall
the goodiesaI/aiiable.
Contrast t hi s w it h Adobe's n ew
Photoshop Elements or jasc's Paint Shop

Pro (also priced around $150), which


both have vector drawing commands as
well as vector shape creations tools built
right into their photo bitmap programs.
And in addition t o having vector
shapes, both pmgrams make it easy to

enhance the shapes or make them interact

with underlaying or overlaying bitmap


objects. This integration of vector and
bitmap graphics, so their use is nearly
transparent to graphic designers and
photo manipulators alike, is a major trend

CorelDraw Essentials has


no suh support tools. The
closest are some of the automated help examples and the
Help tutors and Quick Tours.
But, unlike Adobe's Hints,
Corel's tutors are not context
sensitive or always open in
task panes and windows. For
the legion of new digital camera users and
graphic newbies, CorelDraw Essentials
doesn't go as far to unlock all the goodies
available.

in 2D graphics.

%lays in Catuloraa Essealids

Unfortunately, Corel continues to dawdle with this, so users cannot get the neat
cutout shapes or stylings of vectors as easily as users of Adobe or iasc products can.
Coral is remiss on a second count.
Adobe, Iasc, and Ulead are starting to beat
Corel at its own game: ease of learning
and ease of use. Coral pioneered the field
with tutor and coach features. Corel's
PerfectExpert has been imitated with task
panes in the new version of Microsoft

But what a set of goodies. Coral Essentials


is ahead of all the other mid-price programs for features. It has all of the masking, brush, and layer/object tools of Corel
PhotoPaint, and all of the drawing, transformation, and text-manipulation tools of
CorelDraw albeit one version behind.
In addition, users get two powerful utilities in Corel Capture and Cumulus Canto
LE, the album features of which are great
for digital camera and Web users who

Coral Essentials is distinctly a good


news/bad news story that, fortunately, is
weighted more heavily towards the good
news.
On the good side: users have access to
almost all ol the features of Core!Draw 9
and PhotoPaint 9; the implementation

bene6ts from bug 6xes (really only a few)


and notably faster performance; and the
combination of better speed, power of a
full graphics suite, and a price of $150
makes it good value.
On the bad side: new digital camera and
Web graphics users won't 6nd the learning tools that other software vendors are
implementing. But r emember, both
CorelDraw and Photopaint start &om a
position of strength, being the easiest of
the top-of-the-line programs to use.
In sum, if you are a new graphics user

looking for good training wheds, you


might want to try pmducts &om Adobe,
Iasc, or Ulead.

If you don't need hand-holding, consider CorelDraw Essentials to be a bargain


in 2D graphics processing. Ci

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4

Platform News
Ma c i n t o s h

Einux

Wi n d o w s

Pa l m

Em e r g i n g T r e n d s

Windows XP preview
Part 2: Features and functions highlights
The intense commercialization of Windows. seenungly

Q Meerten Neilbron
deluge of Microsoft
h ype i s about t o
ascend upon us. It
will consist primarily of
abstract an d c o nceptual
notions, using terms like
"eXPerience" and phrases
like "enhance th e c o re

dependability."
I predict that a cold rain
of critical disapproval wiU
follow the upbeat information in the Windows XP

affirmative carpet-bombing.

gg ..~IS
(N:w44 44we

l~

vide eX t ra Profits to
Microsoft, is also sure to
irritate many
In spite of these polarized
views, many will not be able
t o resist th e aUure of
Windows XP. It's more
powerful than the Windows
9x code it supersedes, more
reliable, has several great
new features and also looks
pretty nice. The only thing
missing is that new car
smdL (OK, it's not the only

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The comp)aints will focus


on v a r ious p a rt s of
Microsoft's world domination strategy, like Product
Activation. This copy protection scheme will be widely despised
and ways to avoid it will be commonly
available.
Another round of criticism will focus

ByIuslnSiemens

designed primarily to pro-

Inlena

System 9.2.1,
one ofthe last
Classic updates

tb' 8.)

In '

on t h e b u ndled a pplications, l i ke
MovieMaker.
Med iaPlayer, and
Messenger, that are installed by default
(even in the business-oriented Pro version) and can't be uninstalled gracefully.

In this second installment o f T h e Computer


Paper's Wi n d ows XP
Preview, we' ll take a hands-on tour of the
changes in functionality, concentrating on
what's new, and what's different. My comConriauod on page44

n late August, Apple quietly released


System 9.2.1 on its Web sit
e as a

downloadable update. The update


clocks in at a rather large 82 MB, and far
thosewith dial-up connections itmay just

be too large a download. Over high-speed


DSL or cable connections however, the
downloadtakes about 10 to 15 minutes.If
you don't have the time or ability to download it, Apple will sell you 9.2.1 on CD for

$19.95 plus shipping and handling.


Theupdate doesn't add a lot in the way
of features but it does improve stability

when used as the Classic layer in 05 X


10.0.4.It also marks the largest cleanup
Apple has done in years, with abaost every
extensionupdated, and the networking in
particular has been revmtten for increased

stability.
The update also includes new ATI and
nVidia drivers that improve 3Dperformance
an those cards. Mac OS 9.2.1 marks the

first 9.x revision to require a G3 processor


or betterto run. Just as 8.5 was the first

05 to require a PowerPC(much to the dis-

Intel hits 2 GHZ


As usual, Intel and
AMD have been
busy this month.
Here's what's new

he race to the I GHz mark was a


hot contest. wit h b ot h I n tel
(www.intel.com) and Advanced Micro

Devices (wwwamd.com) gunning for the


prize. AMD eventually squeaked past Intel
To be first over the line, but then settled
back into a slower pace, with smaller

speed increasesalong the way.


By comparison, Intel has been going
full guns with its Pentium 4 line, heading
to 1.5 GHz, 1.7 GHz, 1.8 GHz. and now
hitting a whopping 2 GHz. At the time of
writing, AMD was still topping out at
L4 GHz with its desktop Athlon
processor.
The question in the minds of

many, however, is one of perform88 ocIcnER zeal THE EDMPU


TERmPER GREA
TERTazaklo Eamon wwwmnsdsaxnputes.mm

ance: even with a 1.4 GHz processor, the


Athlon was doing an adequate job of
rivaling the performance of the fastest
Pentium 4 chips available. That may be
one ofthe reasons that the hype around
breaking the 2 GHz barrier is far more

may ofQuadra and Centri


s users), 9.2.1
marks the end of the line for some popular
models,such as the 75/85/9500 series.
OlderMacs that have been upgraded to a
G3 butdid not ship with one are technically barred from running 9.2.1, but some
third parties plan to release patches for
their upgrade cards that will allow the
updateto instalL We recommend that the
update is most important to those with
newer machines, or those running 05 X.

low-key.
The 2 GHz Pentium 4 still uses the

Apple dropsTdeniom powergook prices

0.18-micron manufacturing process used


for previous models in the Pentium 4 line.
The 2 GHz version of the Pentium 4
makesuseof the microPGA 478 socket, or
Socket478.Compared To theolderSocket
423 (also called FCPGA 423), this socket
features 55 additional pins even though
iYs a smaller design which allow more
power and grounding to achieve even
faster speeds down the road.
C'oniiausdon page 50

Continued on page54

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a PLAT FOR31 NEWS >


dow borders and buttons in the new XP
Theme all look more three-dimensional.
You won't mistake this for any previous
version of Windows.

Windows XP ptnvinw
Continuedfrom page42
m entsare based on Release Candidate 2
(RC2), the most recent build available at
the time of writing.
The anal article in this series will cover
upgrading, &om system requirements and
setup to customizing your conaguration.
By the time Windows XP is released on
Oct. 25, you' ll have all the information
you need to make your decision.

There is a dramatic change


inthe modelofwhat
theStartMenu represents
and how it works.
As these visual enhancements require
more screen real estate and colour depth,
the minimutn resolution is now 800x600,
and the minimum colour depth is 16-bit.
The new backgmund
images are visually
spectacular. As with
most of the changes.

A new prelly face


The Erst change you will notice is the new
design, or "dazzling new look" Icons, winm wc wc F cornrm Ho

Qoo

Q ,7 ~~voce t
owcccc

p eople who a r e
n vwt
0 c oc a

unhappy or uncomfortablecan return to


the previous design
with minimal elfort
The theme selection
list pmmises to provide more themes
o nline, bu t n o n e
were available during
our testnlg.
In s ome cases.
with the Start Menu
for e xample, i t' s

SR

tc

m~ &el 1m

nvc
c

wl

c vv

hard to separate the


design update from
the new functionality.
There is a dramatic
change in the model
of what t h e Start
Menu represents and
how it works. Since
the introduction of
t he Start Menu i n
Windows 95 , I ' ve

used it for primarily


for the cascading list
of installed software
and the list of recently used documents.
n curn c
The n e w S t art
l
a
lmfam
ln
Wi
a
dous
XP
.
Menu consists of two
columns. On the left,
beneath t h e o m n ipresent I n ternet feature. Control Panel. Help and Scarc
links are at the bottom of the right col;
Explorer and Outlook Express launch
umn. Shut Down and Log Olf are button
buttons, are shortcuts to the last Eve
in the bottom border of the Start Mend
applications you used. At the bottom of
(and that's a good thing).
this column, in what looks like a design
If you feel that your computer looks liktI
afterthought, is the All Programs button,
a
disorganized
mess, Windows XP wali
which cascades out to present the familiar
make it look less cluttered and mora
list of installed software.
o ganizect By default the only desktop icos
In the ri@t column are links that open
is the Recycle Bin. If the software you install
the default document storage folders like
adds an icon to the desktop, it will be auto-'
My Pictures, My Documents and My
matically removed if you don't use it
Computer. Xp Pro users will End recently
A new grouping feature on the taskbar
used documents, but XP Home users will
Continued onpage46
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wwwcaawlamaawaaamm ME COMPUTERRRPER GREATERIORONIO EOITION OCIOBER2001

a p L A T F 0 R ttt NEWS n

tthu
hnzme XP psutdass
Continuedfront page OO

organizes the multiple Word documents


or internet Explorer windows you may
have open. However, the cleanup isn' t
always useful. For example, in the XP
Control Panel you must navigate thmugh

a level of grouping icons before getting to


the real controls. Of course, you can reset
it to the dassic control panel functionality. Before you do, be sure to check out
some of th e wizards that simplify
Windows' configuration tasks.
I nterestingly, although th e M y

Computer icon doesn't appear on the


desktop with the new Start Menu, if you
revert to the classic design, it returns.
At the other end of the taskbar from the
Start Menu, the System Tray has been
'renamed the Noti6cation area. As part of
the clutter-removing initiative, only active

" wha t w e
wanted
It become clear that few of Toronto's

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messageswill appear. You' ll see icons to let


you know the status of your notebook
battery. or to let you know you have new
Hotmail. or have received a Messenger
message. These settings are customizable
on a per icon basis, so you can have the
familiar volume control always present if
you want, but it is no longer there by
default.
Folder Explorer windows also have new
organizational capabilities. New customized folder types, like Photo Album,
Music Album, and Videos, each contain
specialized features. Folders display
thumbnails of the files in the folder. If the
folder contains music files, a thumbnail of
the CD cover art is displayed.
The View menu's Small Icon option has

been replaced by Tile. This worthwhile


update combines a representational icon
with the file information seen in Details

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Folder Explorer windows


have a newtask paneprovidin
g accessto frequently
used capabilities that are
particular to the files in
the folder.
A new Show In Groups feature organizes the iles according to the selecting sorting order. Each gmup has an easy-to-spot
heading like Today and Earlier this Week in
date order, Movie File (MPEG) in 6le type
order, or Wallfiowers or REM when sorted
by artist. There are also many more column options in the Details view. Folders
mntaining imageshave a Filmstrip View to

display a selected image at large size and


thumbnails acmss the bottom, resembling
a filmstrip, for navigation.
Folder Explorer windows have a new
task pane pmviding access to Smluently
used capabiTities that are particular to tbe
files in the folder. For example, a folder
with music files ripped from a CD has
one-click task links to play all files, copy
the files to CD, or shop for more CDs.
Many of the contextual capabiTities available &om the right-click menu are now
also in the task pane.
One of the most signi6cant new abilities is the integrated CD recording utility.
Afier you have ripped an audio CD onto
your drive, go to the folder containing the
files. If you have CD recording hardware

in yow system,you simply click the Copy


All Items To Audio CD task link, insert a
blank disc, dick record, and a few minutes

later your new copy pops out (Isn't it


interesting howmpying is lessof an issue
when it's not Microsoft's intellectual
Connnued onpage4S

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< PLATFORIII N EWS w


TRflndataa XP preview
Continued frompage 46
property that's involved?)
It's equally easy to copy yow own documents or other files. Right-dick to send
folders or 6les to a temporary folder, and
then put a blank CD in the drive. Thetem-

W ,"

poraryfolder opens and a wizardwalks


you through the CD-writing process. I'm
certain that there are still advanced users
who will find a need for Nem or Easy CD
Creator, but most of us won' t.
Even though the new Windows Media

and is too fuU of ads to have my unquali6ed support, there is a lot to like. It ripe
CDs into WMA format, downloads track
info, and is a generally functional media
device. Since it automatically creates folders, adds album art thumbnails and gen-

Player for XP (WMPB) loads too slowly

eragy organizes music 6les, rm tempted

There is no DVD ripping capability.

5 5544644 4 6 6 6 6 5
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5 14 5
54 5 55 6 4 4 4 4 6 4 6 4
5 15554644 6 1 4 1
45

445 4 5
5 4 45

4 555
55
55 5

56

DVD drive. When a DVD is popped in,


cover art and movie info, including the
naraes of the chapters, is downloadaL

WEI

14 5 4 5

6 6 44

6
55 55 5
5655 5 55
5 55 6 4 6

Windows XP does not include the


WebTV for Windows client that was in
Windows 98 and Windows Me. I expect
That functionality to eventually reappear
in the Media Player.
lf you share your computer with other
users, you'6 want to check out the multiuser functions. Used with the NTFS 61e
system, you' ll be able to keep your IUes
and folders private fium other users of the
same computer. Windows XP starts with
the login screen, and multiple users can
have active sessions, making switching
users as easy as switching tasks.
There are many differences in system
con 6guration f unctions, an d u sers

55 5 5 555 551644446

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Pentium 4, certain parties (guilty) have
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Pentium 4 were tested using SDRAM
instead of requiring the more costly
RDRAM. Now we' ll flnally get a chance to
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The 845 chipset will support three slots
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Continuedfrom page42

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Continued on page 52
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Intelhl1820313Ccnlinuedfrom Page50
on Aug. 20. This date comes hot on the
heels of a July 31 announcement that the
company's Dresden fabrication plant had
shipped 10 million Athlon processor dies.
With an industry that is 'often very fick-

le in its tastes, both milestones are worth


noting, especially considering the fact that
before the introduction of the Athlon,

some people were finding it bard to take


AMD seriously as s potential rival to
Inteps industry dominance.
AMD is celebrating the second anniver-

Ultimate
DDR

oy

Experience

sary of the Athlon with the introduction


of a newer and faster version of the
mobile Athlon 4. The new 1.1 GHz
processor, along with AMD's 900 MHz
mobile Duron. will be integrated into
Compaq's Presario 1200 notebook line.
The 1.1 GHz Athlon 4 is being intro-

ANDi l

duced at h price of US$425 each (in 1,000unit quantities), and the 900 MHz mobile
Duron will be US$130 each (also in L000unit quantities),

OesktopOurenRils IONX
In addition to the new offerings to the
mobile world, AMD has announced a
faster Dumn for the desktop, which marks
the first timea budget-oriented consumer
pmcessor has cracked the I GHz barrier.
Although the processor fits into the
same socket as the other Athlon and
Duron models, the I GHz Duron is built
around s new core, known as Morgan.
The Morgan core features new multimediaenhancements aimed atusersinterested in digital photography, music and

Internet multimedia, and supports the


Windows XP operating system. The
processors will ship at a price of US$89
each (in 1,000-unit quantities). 0

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4 PLATFORM N E WS e
Apple news
Continuedfrom page 42

now work in 6.1. Also, the 6.1 release is


more crash resistant, and allows increased
user customization of the interlace.

modelwith 256 MB RAM and a 20 GB drive


is now $4,599, down from $5,199.
The new prices make the Powergook G4

Apple has deci


ded to try to boost
Powergook G4 sales by dropping prices-

much moreappeal
ing to consumers. but
from a technology standpoint,Apple hasto

effective immediately at all authorized


Appledealers.At the same time, however,
it has stopped the free CD-RWpromo. So, if

0 theemailside,many majorbugs have


beenfixed and the new ciientincludes support for multiple POP and INAP accounts,
mailrules on both POP and INAP, and the
ability to look up addresses in a company
LDAP senler.
OveraI
L when we tested Netscape 6.1 it
didseem much improved over 6.0 and even
a bitfasterthan 4.7.8,butasto whetherit

do somethingwith the specs soon or risk


fail
ing further out of date. Now that the
free CD-RWdrive promo is over, Apple must
ensurethe next-generaffon G4 Powergook
has an internal CD burning option like the
new igook.And while they are at it, the
video card in the Powergook G4 is now
morethan 18 months old, an eternity in
the computer industry.A new model could

you need to burn CDs, the money you now


save purchasing a Powergook will have to

be spent ori a CDburner.


Atthe low end ofthe Powergook 64 line,
the 400 NHz model with 128 MB RAN and
a 10 68 drive has been reduced to $3,399
from$3,899.Atthe high end,the 500 MHz

NB Would you like to be able to just


waik outside and pick vegetables bosh

is up to the userto decide.

Hardwarogreeaapo
By the time we return nextmonth, we hope
05 X 10.1 willhave been released and we
will be able to tell you all about it.
However, Apple may choose to push the
stated release date of "sometime in
September" right up to our deadline so
we' ll have to see. Also on the horizon is the
Apple Expo in Paris. which opens with a
keynoteby Steve 3obs on Sept. 26.Apple

announced will once again return to the old


prices. In the meantime, if the current
Powergooks have what you need, now is a
greattime to buy.

from the ganjen whenever you need


them? This site aims to be a grassroots esourceforinformation about the basics of
backyardorganic gardening. It's one way
to get started, and if you're successful
your vegetables wig be free of chemicals
and poisons. From preparing the soil and
makingcompost,through guidesto growing fruits, vegetables and herbs, to
recipes and kids' projects, this site provides a healthy compost heap-sized
resource for the starting-out organic gardener.

fgeiscapa6.1avagable
Netscape (wwwnetscape.com)has released a
new version of its next-generation browser,
and it fixes many of the glaring bugs in the
6.0 release. After trying 6.0, many users
returned to the 4.7.x version due to stabil-

casseww Aele 1114I to OPIN I I IS-I lol

Cubeownerstake heart,even though itwas


a commerdal failure, it was an amazing

hardware at the Expo, which will instead be


focused on X 10.1 and iDVO 2.

machine and certainly one of a kind. Who

One finalnote:some ofyou may know that


I am a big fan ofthe PowerMac G4 Cube. I
was immenselydisappointed when it was

knows,in a couple ofyearsitcouid even be


a collectors item. CI
IusgnSiemensis a Macintosh ITspecialisi based in
Vancouver,B.C.Hecan be reached at
jsiemens1
9mac.com.

WE F I X A N DS U P I M R A CBE
O L C) C O M P U T E R !

ICTX LW

srssras

-moe Newlsgend@tcckeccmplser.corn

seemsthe Cube has received some recognition after its death, from the New York
Museum of Modem Art. On Aug. 17, the
museum announcedthatithad acquired a
G4 Cube for its industrial design collection,
along with several other Apple products,
including a 22-inch Cinema Display. So

MOMAimmortallzes 64 Cube

finally has a worthy update on its hands.


On theWeb side,the new Netscape browser is more standards compliant, and many
sites that didn't function properly with 6.0

2800 14lh Ave. Unr 11. Moehcm


L:1905) 479-S922,(415)738-8822 FAX',(905) 479-8997

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ityand speed issues,butwith 6.1 Netscape

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and is almost certain to appear before
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N O T A BLE u

SoftQuad fits Corel's master plan


XML central to cross-media publishing vision
ay TomVanaos
oral Corp. (wwwxotel.corn) is investing in its future. Last year it
acquired a well-known set of
graphics tools Painter, Kai's Power
Tools. and Bryce 3D &om Carpinteria,
Calif.-based MetaCreations Corp. In July,
it picked up Dallas Tex.-based Micrografit
Inc. in a stock swap, then in August
announced plans to acquire TorontobasedSoftQuad Software Ltd.

"Whatpeoplehavetodayare
multiple production lines. They
aredoinga Webpresentation,
a paper presentation or going
from textto audio output.And
the problem is guaranteeing
thequality ofthe content
when you go fromone medium
to another."
The acquisitions are part of the longterm stratelt Coral's chief executive and
president, Derek Burney, outlined for
investors and journalists in January. The

three phasesof the plan include upgrading its product line (CorelDraw and
WordPerfect) and releasing new versions
of Corel KnockOut,' Corel Painter, Bryce
and KPT;expanding the scope and flexibtTtty of the products with key acquisitions; and seeking out new acquisitions
and markets in which the company can
leverage its strength in graphics and

design.
The strategy appears to be working, as

"I did look carefully at the SoftQuad


acquisition and I think it is a great fit and
it is an important move for them," says
Rita Knox, an analyst with Stamford
Conn.-based Gartner Group Inc. "What

Corel's second quarter results for 2001


compare favourably to those of 2000.
Revenues this year represent an 11 percent
increaseover revenues Corel posted for its
first fiscal quarter of 2001.

people have today are multiple produc-

Crosaanetfiapuhfishing
In describing the acquistion phase of the
strategy, gurney says. "what we wanted to
do was not only have our applications
running on the Web, but also to give our
customers the abtTtty to create content

that would fit on the Web.


"While we have added more Internet
support to our applications so you can
publish documents to the Web, what was
lacking was the ability to publish those
documents to the Web in such a way that
it would be optimized for the Web."
Corel calls this cross-media publishing:
exporting content created in any one of
Corel's programs to other formats without losing any richness or complexity.
This means the same content can be
viewed on everything from a common
Web browser on a laptop to a Palm handheld, BlackBerry, Windows CE-based
device,orWeb-enabled cellularphone.
At the same time. the content can also
be interactive, allowing users to navigate

withi
n Web pages and documents. This
would be especially welcome for content
creators looking to push interactive maps
and catalogues onto small, handheld
devices.
Corelsaysthe best way to achieve this is
to enable Corel's products with XML
(extensible markup language). The
SoftQuad acquisition gives Corel the
XML expertise it needs. SoftQuad, which
gained prominence for its HTML editor
HoTMetal has become one of the best
known developers of XML tools. Its

XMetaL application suite has won a number of awards.

"The bestpiece oftechnology forsharing information over the Web is XML,"


Burneyadds."And sinceWordPerfectisan
XML (editor] and Draw can understand
XML it was a logical step to get further
into the XML space and the XML editing
market. And SoftQuad fit well into that
strategy."
Kevin Restivo, an analyst with Torontobase International Data Corp. (Canada)

and Corel watcher. says the SoftQuad


acquisition fits well with Coral's plans for
long-term growth and accessing new markets, such as graphics and content creation tools for the enterprise customer.

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tion lines. They are doing a Web presentation, a paper presentation or going from
text to audio output. And the problem is
guaranteeing the quality of the content
when you go kom one medium to another. Having tools where userscan create the
look and feel they want and then take that
look and feel over to a new media is going
to be very important."
Corel's earlier acquisition of Micrografx
Inc. also fi t s i nt o t hat s trategy.
Micrografx's strengths in the graphics
market complement Corel's, and as Corel
pointed out when it announced the acquisition. it intends to devote more resources
to Microgralx's enterprise process management 4vision, thereby building another tool for its cross-media publishing
vision.
But Coral is not the only one looking at
this new Web-enabled publishing and
content delivery market. Adobe Systems
(www.adobe.com)has for some time been
promoting its concept of network publishing, an idea similar to Corel's cross-

media publishing.
IDC's Restivosays Adobe is the 800-lb.
gorilla Coral is going to have to face in this
market.
Kevin Dunal, managing director for
Adobe Systems Inc.'s Toronto-based
Canadian operation, saysAdobe's popular
design and content creation tools are

already Web-enabled and capable ofproducing content that can be exported to


any kind of Web-enabled device.
Continued on page60

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Con/limedfrom page 58
And Adobe recently announced a PDF
reader for the Palm OS. The company
believes its popular Acrobat PDF creator
and reader software is the platform that
can ddiver rich media and content to
Web-enabled devices.
But Corel's Bwney says his company
has an advantage because the content created using Corel's products is platform
agnostic and does not require something

like Acrobat Reader to be viewed.


Adobe's Dunal counters: "We refer to
our products as a publishing ecosystem
and w i t h pr oducts l i k e A c robat,
Photoshop, illustrator, InDesign and
GoLive, we have a complete (publishing)
solution. And a number of those products are the essential items for designers
both in print and for the Web. We don' t
see Corel as a competitor because we
already have au the tools that work
together." Cl

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LotusLearuiuttSpace5.0 debuts
IBM Nindspan Solutions (wwwibm.cam/mindspaa) has announced the availability of

Lotus Learningspace 5.0, its e-learning platform.


LotusLearningspace isa Web-based system forblended and coUaborative learning.
This new version offers enhanced real-time collaboration, and increased support for
LotusNotes and Lotus Domino users.It also allows users to incorporate new and'
existing course material from content vendors, including Smartforce, Skiesoft, and
ThompsonCorp.'s NETg.Custom content and curriculum development isalso available
Bom IBN Mindspan Solutions.

www~ e t .ca
Toll Free: 1-877-869-9852

Accor
ding to IBM, key features of Learningspace 5.0 incWde redesigned,customizable interface with more pervasive, collaborative tools so students can easily chat,
share documents, and send email to classmates and instructors; the ability to record

Ool your FREE


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and playback live sessions; and the option for break-out sessions during live virtual
classes.
Administrators can set up automatic emailnotificauons forsuch events as enroUmentor server maintenance,and are able to take advantage ofimprovements in the

newer versions of Microsoft SQL,Oracle, and DB2.


It will be available in two versions: the Core Nodule, which supports delivery,

tracking, and management of online, seif-paced learning and provides the infrastrucYoo oolhg ogg kmm Ehmlhg hl ovliahkghgoggl kgEogm

ture to manage learning initiatives of any size; and the Collaboration Module, which
extends the Core Module with discussions, live real-time virtual classrooms and builtin awareness,and instant messaging.
Lotus LearningSpace 5.0 is expected to be available for download by press time.
Pricing is available from the Passport Advantage II Program (wWw.lotus,com/passpod).

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e-Station 1A02

Box Upgrade 1A05

Intel' Pentlum' 4 Processor at 2.0GHz

Intel' PenBum' 4 Processor al I.BOGHz

Intel' Pentium' 4 Processor I.BOGHz

Intel' D850GBPentlum' 4 mofhafbaad


254MB PC800 RDRAM
vurwsonlc PF790 19'.25 monitor
ATI Radeon VEDual asplay 32MB AGI' 4X Video

Intel' D845HVPentkxff 4 frfothedxxxd


255MB PCI 33 SDRAM
NEC AS70 I 7' .27 mOnuOr
ATI Xpmt2000 Pro 32MBAGP4X Video cord
Mentor 20GB720Opm 2M cache hard rmve
tn.Win Medium Towm Case volh 300WPower
LG IOE I 2XSX32 CD.Rewmer, I.44M FIOPPVdrive
SoundMax 2.0 with Artcc Lansing ACS33Speaker
Aces 104 keyskeyboard. LogBach Wheel mouse
Msn/vfndows Mmwbh CD 8 Monuol

Intel D845HVPenllumm 4 mOthmbaard W/AudlO


Medkan Towerwah 300w Pawer Supply
255MS PC133 SDRAM
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ATI PNII2000 Pfo 32MB AGP 4XVideo

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HP CDI 2RI 12XIOX32 IDECD-Rewmer, 1.44M Floppy
38 Uve! value 2.0 sound, Ause Lansing 45.2 Speaker
MS' inlmnet keyboard, MS' Cpacal Wheaf mouse

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EC 1530V LCD Dsplay Add S 55
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'699

e-Station 1 A03

e-Station 1A04

Intel' Pentlum' III Processor at 866MHz

Intel' Celeron Processor at 766MHz

Box System 1AOB

Intel' D815EPFVmolhmboord
25SMB PCI 33 SDRAM
ATI Xperl2000 Pro 4X 32M. NEC A370 I 7' monita
Maxlar 20GB720Opm 2M cache hard drake
Medium Tower Case with 250WPowersuppllr
LG IDE I2XBX32Czhnavnllec 1.44M Floppy ddve
SoundMOI 2.0 wan Altec Lareng ACS33 Speahw
Aces 104 keyskeybaard, Loggach Wheel mouse
Msnfyfndows Me, wgh CD lk Manual

Intel' DB ISEEA2 motheaxxxd


128 MSPC133 SCRAM
Intel Graphic video. NEC AS70 17' .27 monltar

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Maxlor 20GB7200fpm 2M cache had alve


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Ponalonlo 48X CD.ROM. 1.44M FIOPPy Cfflve
SoundMax 2.0 with Amfrifged Speaker
Acer 104 keyskeyboard, Lagltech Wheel mouse
Msk/bsdosw Me. wsh CO 8 Manual

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Intel' Pentlum* 4 Ptocessor T.BOGHz


Intel D845HVPentlum" 4 MB w/Auao
kgs
Medium Towerwah 300w Power Supply
256MB PCI 33 SDRAM
4 USB.I Parallel cmd I Serial Paris
AII Xperl2600 Pro 32MBAGP4XVideo
Maxtor 20GB 540Opm haxf drive

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895

Panorama riax CD-RDM


1.44m Floppy Imve

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at900MHz A d d $ 34
i 059 Celeron
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Intel' Ca)aron Processor 766MHz

Box Upgrade 1A06

Box Upgrade 1A07

Intel' Pen)Ibm' III Processor 650MHz

Intel' PenBum" III Processor 866MHz

Intel' Celeron Processor 766MHz

44MB RAM. I OGBhrxd drive


BX DVDDrake. 1.44 Floppy dove

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wwwanadammputss.mm THECOMPUTERPAPER GREATERTORONTO EDmON DCIDSER2001 SI

c C ONNECTIV I T Y >
Mends on IEEE 1594 (FireWire)
CottfistocdJrotn pogr 26

Connectivity information sites

n the course of our research on the state of connectivity,


we cameacross many Web-based resources.Following are
some ofthe most usefuL

USB 2.0
USB ImplementersForum Inc.:Indudes FAQ and excellent

Web-basedmessage board forproblem solving.


www.usb.org
AboutPer
ipherals,USB Workshop:A massive commercialsite
with lots of excellent information.
www.everylhingusb.com

IEEE1394
AppleComputer:Informationfrom the company thatdevelopedthis technology (and recently won an Emmy award for

it).
www.firewire.cor
n

IEEE (Institute of Electrical and Electronics Engineers Inc.):


Unfortunatel
y, IEEE charges forits open standards; a PDF

copyofthe 1394 spec wilirun you about US$160.

wwwzayanfetom/p)394b.
FireWire Watch: Operated by Real Progress LLC,
this is a good
listing of all types of FireWire products.
www.iw-welch.corn
IREE 802.11
Wireless Ethef net Compatibility Alliance: Members include
3Com, Cisco, IBM, InteL and Microsoft. Site includes severalgood FAQs, a glossary,and a selection ofwhite papers.
www.wbg.org

Wireless LAN Association (WLANA): This is a more generic


trade association. The site features an excellent collection of
papers, especially on IEEE 802.11.
wwwwiana.com
Wireless-Nets Ltd.: This site, run by Jim Geier, consultant
and author of books on wireless networking, offers a large

collection of articles, a glossary, and a free newsletter.


wwwwireless-nets.com.

Biuehegl

www.lese.ofg
1394 Trade Association: Masses ofFAQs,links,specs,prod-

uct lists and other info. (The headline proudly proclaims:


"Agereto drop out of USB 2.0 products." Who says USB 2.0
and FireWire amn't direct competitors?)
www.13941il.ofg

P1394B (Gigabit 1394): Site has more information than any


sane person would want about the next-generation 1394

spec.

AVI clips using a CD-Rburner... or shell out for


a DVD recordable drive.
While
the costs ofallthese components tend
to add up (the 60-minute DV video cassettes
costa painful 115 each), there's no question
that this technoiogy has arrived, allowing anyone toset up the equivalent ofa professional

videoediting studioatavery manageable pri


ce,

The Official Bluetooth Website: This site is the place to go

for definitive information. Includes technical papers, press


releases, product lists, and even an elaborate multimedia

biography of King Harald Distend.


www.bluelooih.corn
'Bluetooth SIG: A bare-bones support site forSIG member
companies.
www.blueloolh.org
Frank Lenk

BrighfOceanslnlorTalacomCorporationcoaaaaacsaca Addrass: 2422$heppardAva. EastiatShappnrdd'tBrinoDr) T I ,


MON-FRI: lsa0-19:00 SAT: ll tse-16tss SUN: CLOSED

KEIT Computers

process, using any of the supplied software


applications. However, both transfer and editing
demanda fairbitof computing power.We'd recommend thatanyone planning to do a lot of
videowork startoffwith atleasta 1 GHzsystem
and a 60 GB hard drive... and Rgure on adding
another hard drive at the earliest opportunity.
Note that you'll also want a video output
deviceof some sort. PC graphics cards such as
the All-in-Wonder series from ATI Technologies
Inc. include video output, and would make it
easy to record your finished creations on a conventional VCR. Alternatively, you could store

Ewoifaddsess: kefs computeron.aibn.corn Hl t p:Irwwwsoco.cont.cn

and without particular technical know-how.

Theconvenience and superb image quality of


a device like the Canon ZR25MCare highly
seducti
ve. Couple that with the ability to do

totally lossless editing. and you' ve got the


beginnings of a desktop video revolution.
Frank tenk
' Prong note:AsCanadian prios were notmsilsblc st presstime, prices

arecnmws hmd ons i.sc mnsmmnoftheul pnnng ptombd br


nc mnufsnuccts.

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Tech Enterprise
Tec h n o l o g y

So l u t i o n s f o r Sma l l B u s i n e s s

Co n n e ct i n g H o m e ff t W o r k

Moving on up

Retailers urged
to look beyond
online profits

ASPs offer small businesses the IT toolsets enjoyed by larger


enterprises without the high capital and maintenance costs

NEWYORKFigures released in late August


show that 60 percent ofbricks-and-mortar

retailers in the U.S. are judging their


online successpurely in terms of their sales
and profits, and are ignoring other nontrans
actionalaspects of their onhne pres-

ly TemVenells
t's taking a while for the application
service provider (ASP) concept to
catch on with small businesses
even though th e r ationale
underlying the ASP modd
is straightforward and

ence.
The research, from Jupiter Media Net/ix'

(wwwjmm.com), concludes that the actual


return on investment (ROI) for many "conventional" retailers choosing to advertise
their presence online is up to two-thirds
higher than they actually believe.
The mportconfirms fi
gutes released by
the research fi/m's European operation,
Jupiter NMXI, in early August, which found
that European firms are making similar
mistakeswhen it comes to measuring

compelling.
Most small businesses
understand the economy

and convenience of "hiring


out" for a range of services,
like quick printing, photo-

copying, and bulk mailing.


An ASP extends that way of doing business into the information technology
realm.
Largercompanies already recognisethe
benefits of ASPs, and most of the prominent ASPs have succeeded by offering

online metrics.

market has become increasingly aware of

large-scale solutions for customer relationship management (CRM) or enterprise resource planning (RRP).

the small business sector over the last 12


months or so.
"First-generation applications were
SI(owing small businesses to get online,

Over the last year or so, however, many


smaller Canadian businesses have started
to take a shma to ASPs, and ASPs, in turn,
have started to focus on how they can better serve smaller operations.
Jon Gibe, an associate analyst with the
business-to-business commerce gmup at
New York-based Jupiter Media Metrix

developa Web page,and build transactional capabiTities,u Gibs says. "Now you
have a second generation of applications
being offered by small business ASPs that
are much more aimed at working with the
internal processes of a business to help
that business develop faster and to better
compete with larger players."

Inc.(muvlmm.mm), has seenhow the ASP

"If you measureadvertising


purely in terms of clickthroughs, you're missing out
on a lot of relevant metrics."

wgmaller companiesare discoverin


g thatthey cangetthe
solutionsthey needwithout
havin
gto makethe huge
investmentsin buyingthe

In the European research, analysts found


that many advertisers are now au but
ignoring the Internet. thinking that the
ROI levels are lower than they really are.

actualsolution."

Steffan Engdegard, Jupiter NMXrs

European and advertising and marketing


analyst, said that many consumer brand
ownersam being put off using the Netas
another advertising medium, when, in fact,

According to a recent Jupiter Media


Metrix study, Pro
fiting from Small
Butimsts, many of these ASPs are otfering
Continued onpage 66

Comtimusdonpage74

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ntssgngnn up
a variety of Web-based applications,
including instant massaging, Web mail,
calendars,
and task management. The reason smaller businesses are turning to ASPs
for these solutions are not too hard.to
understand.
"Smaller companies are discovering
that they can get the solutions they need
without having to make the huge investments in buying the actual solution," says
Marilyn Beaton, business development
executive for ASPs and incubators with

Plains, Microsoff, and Impressa applications.


fohn Bush, chief solutions oflicer with
Ascends, says that when customers log
onto Ascends's site, they have a customizable workspace. They can access Great
Plains Siebel's Front Office (sales and
marketing, customer and field service.
and call centre services), Microsoft
Exchange platform, Microsoft Office 2000
applications. and hnpressa BizGear Web
design and hosting platform.
CUents can choose which applications
they need immediately, then add applica-

IBM Canada Ltd. (www.ibm.corn) in

tions and services as they grow. This

Toronto.
"It allows them access to fairly sophisticated applications that, in most cases. if
they were to buy them, install them, and
run them would be prohibitive. With an
ASP, it is easier for them to deploy these
kinds of sophisticated applications while
getting the same competitive advantage
out of the tools that the larger companies
get."

allows them to better manage IT costs and


more efFectively plan long-term IT infrastructure needs, Bush says.
Ascenda users can set permissions for
various services, so someone in sales. for
example, might be aUowed access to pmductivity and CRM applications, but not
Web design or hosting applications.'
Ascends's long-term goal is to become
something of a portal, offering business
information, news, and services that can
be customized by users. As an example, in
subseqvent versions of the Ascends solution, small business users could have
instant accessto email without having to
go into the email application.
T omnto-based
Co n exys Cor p .
(wwwmaelysmm) isoff'eringanASP-basedset

Continuedfrom page 64

Sca)3bleptSdtttffrigf
In March, the Toronto-based Ascenda Inc.
(wamnxeada.mm) launched its set of solutions, called a-services. which give small
and mid-size Canadian businesses access
to a set of hosted pmductivity, e-commerce, and e-presence tools using Great

3169 Toaza St
Thernhlil, ZST SC6
Teh 933-Vtl-3339
ram 903-901-3961

of integrated voicemail, Etx, and email communications tools, called iComMand, that
can be accessed on the Web and by phone.
"It is targeted to benefit the slnaU business and SOHO (smaff ofgce, home
offf
cej user, because when you have a
small organization, paying for things like
email, voicemail, and fax services can be
verycostly,"saysjoanne Iarreff
,director of
marketing for Concxys. "The iComMand
service allows you to pay for just one service instead of three."

phone service "reads" email using text-tospeech technology.


Companiespay a monthly feeof$14.95
per user, which includes up to 20 minutes
of inbound and outbound telephony and
20 MB of storage space.
One of the early players in the smag
business ASP market is San Frsnciscth
Calif.-based BigStep (wmxbigstep.corn),
which hal offered ASP-based e-commerce
solutions to smag businesses since 1998.
BigStep Basic (US$9.95 per month)
includes instructions and templates for
designing a Web site, tools for online customer surveys and creating mailing lists,
and 12 MB of storage space and site host-

By taking theASProute,many
ofthese companieshave
opened upwhole newmarkets
for themselves, reaching businesse
sthatmay havewanted
to use their solutions but
foundlicensing,setup,and
maintenancecosts prohibitive.

ing. Bigstep Professional (US$24.95 per


month) includes up to 10 secure email
addresses, greater site customizability,
toolsto track customer movements on the
site, and improved communications tools.
BigStep Advantage (US$54.95 per month)
is designed to help increase trsfffc to ecommerce sit
es. It includes a Search
Engine Manager for submitting a site to
over 100 popular search engines and
tracking their effectiveness in directing
tra16c to the site. This monthly service
includes more storage space and advanced
Web site design tools.

The voice service allows phone messages to be forwarded to an individual


user's cegular, home, or work phone. The
fax service allows faxes to be viewed as
picture 6les or delivered as emaiL A uni6ed mbox allows customers to manage
the different services remotely, as welL
And. for those without Internet access, a

fromshrinlurap 1915P
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< TECH E N T ERPRI S E >


ware companies and businessservices are
going the ASP route. Companies like
Quicken Microsoft,and even more spe-

cializedcompaniesoffering payroll services are now beginning to offer ASP-based


solutions and services along with their
popular software oirerings.
By taking the ASP route, many of these

management. and SharePoint Team


Services for creating online workspaces.
Monthly fees for bCentral.ca services
range from US$29.95 to US$49.95.
(Canadian pricing will be available later
this year.)
Not to be outdone, Redwood Shores,

creation and hosting, business email, and


marketing support. Included with these
are tools for site management, traflic
monitoring and building, a List Builder to
help better understand who their online
customers are, a communications centre
to manage emaiL online calendar and file

Calif.-based Oracle Corp.(wwworacle.mm)


has released its own suite of online serv-

icesfor smaubusinesses.The Oracle Small


Busineas Suite uses Oracle's NetLedger
solution to pmvide companies with fewer
than 100 employees tools to managebusiContinuedonpageaa

companies have opened up whole new


markets for themselves, reaching businesses that may have wanted to use their
software but found licensing, setup, and
maintenance costs prohibitive.
In early July, Microsoft Canada Co.
(www.micros
oftcom) launched bCentraLca,
an integrated set of Web-based software
services that are supposed to help smaller
companies better manage day-to-day
business processes. The bCentral service
was first launched in the United States in
1999 and Canada is one of three new
international subsidiaries for the service.
RahulSharma, marketing manager for
bCentraLca with Microsoft Canada Co. in
Mississauga, Ont., saysthat the Canadian
service was launched because of the
strong interest Canadian businesses
showed in the U.S. service. Microsoft
decided it would be best to create a
Canadian-based bCentral service, with
content specific to the needs of businesses
in this country.
That content is provided by a number
of Canadian companies, including
CanadaOne.corn, MyWebCA, Signform,
Vubiz, and Worldbid, covering information on sales. marketing and strategy,
accounting and fi
nance, electronic government forms, online training and elearning support, and customer referrals.
Sharma says the three pillars of
bCentral.ca's services are building and
maintaining a Web presence, increasing
marketing effectiveness, and managing
and better communicating with online
customers.

/mo
nth
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No setupfee
56K V90
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MonthlyPlan'
Hours/Month Monthl Fee
S10.95
Unlimited Unlimited

Plan

Onndenintwmxremnisi

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Fully di
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Instant
account adivotion

YearlyPhm(with yearly prepayment)


Ye fee
Yeml PlanBonus
S167.40(S13.95/month)

S13.95
S9.95

S167.40(S11.96/month) 2freemonths
S119.40(SB.53/month) 2freemonths

S4.95

S59.40(S4.24/month)

2freemonths

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percent, 68 percentsay they will build a


Web site inthe next I 2 months," Sharma
says. "That is a pretty significant number
of small businessesthat are seeing a need
for a Web presence."
Some of the key services that come with
bCentral.ca are domain registration, site

gives companies with fewer

"About 20 percent of Canadian small


businesses have a Web site and some 33
percent of small businesses say they
intend to build a Web site. And of that 33

nimi e ia

Oracle's NetLedgersolution
than100employeestoolsto
managebusiness processes,
including financials, CRM,purchasing, and e-commerce.

oe

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is designed to pmcess and calculate payrolls and make direct deposits into

employee bank accounts. Paymg reports


and stubs can be printed directly by the
business, and the system can help prepare
government forms and T43 during tax
time.
In the futufe. ASPs will not only olfer a
broad-based set of productivity tools and
solutions, but more specialized applications, too. And Canadian businesses are
poised to be among the biggest beneBciaries of this continuing evolution.
According to the Boston, Mass.-based
Aberdeen Group Inc. (wwwabefdeen.com),
Canada will become one of the biggest
ASP markets behind the U.S., Japan, and
Germany. Worldwide. the Aberdeen
group expects ASP revenues to grow
about USSI6.1 billion by 2005 from the
current US$3 billion expected this year.

Cl

Davebays)sszs CD ROM+
Izks PDDStat3.3" HD hks .

tophox,users can print photos,emailmemages


and attachments, and document online banking and
shoppingtransactions.
Thei3 has a self-contained,stackable front-loading papertray,hontaccess foraU
print functions,easycartridge installation, and LEDson the front panel that alert users
when ink levels are Inw.
The i3 has a maximum mohltion af 2,400x1,200 dots par Inch (dpi) and maximum

19" 2U Ikck Nasal IPC Chunk


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When attached to an interactive TV set-

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for up to Evepayroll periods. Payweb.corn

Loxmark(wwmje)sauk(om) has announced the release of


a new compact printerthattargets both PC
and interactive IV users.The 10 cm (4 in.)
highi3 colour printer Nuemhles a sma
VCR making it a good Nt on tight desk-

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alnled at large and mid-sized companies,"


says Max Corso, director of marketing
with Parkwood Computer Systems Inc. in
Cambridge, Ont. "What we' ve done is
taken that paymg outsourcing model and
Web-enabled iL In doing that, the cost has
come way down.
Corso says the advantage for small
businesses is that for a reasonable cost.
"they can get industrial stlength software,
the same stuIF that mid and large-sized
companies are using with ag the features
and beneUts."
Parkwood's p ayweb.corn s ervice
launched in late July. To entice smaller
businessesto use the service, the company
is o&ering it for Bee to new subscribers

lemark ONeS Pliater fOrNlhNBdhreW

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Bhndng en up
Continuedfrom page 67
ness processes,including Unancials, CRM.
purchasing, and e-commerce. Orade is
currently charging an i ntroductory
monthlyfeeofUSS99 forNetLedger.
In Canada,the NetLedger service has
been modihed to perform ag transactions
using the GST and PST. Also, Canadian
spegings are used thmughout the syst(m.
In April, Montreal-based App-e.corn
(wwwappezom) mged out a set of ASPbased ERPsolutions that indude integrated accounting, payroU, and human
resourcessoftware on a pay-per-use basis.
Alain Boudleault, president of Appe.corn, says the businessesthat have been
most interested in using his company's
services are those that are vertically
focuse(L
"One of the industries we are focusing
on isthe food and beverage kanchisers,
and we currently have two customers that
fall into that category," Boudleault adds.
"The value we add for them is that we I
know their industry and we know that
our ofFering is very weU adapted to their
industry needs."
Some of the companies already using
App-e.corn's services include Brooks
Pharmacy, Saputo Cheese, Giant Tiger
Stores, Cambior, and Temboc Forest
Products.
Companies offering payroll services
software are also discovering that the ASP
route is a way to reach a larger set of customers than simply selling an application.
"Payroll outsourcing has been amund
for years and in Canada, it's a S200-million market that has traditionally been

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vwwvdnadeccmpules.corn ME coMPUTER
PAPER GRE
ATERlDRCNlD EDmcN caDBFR 2001 68

< TECH E N T ERPRIS E m

How private> Not very


Freetool assessese-commerce Web site privacy practices
Sy TomVenelis

The tool gives an overall picture


of a company's privacy policies
and offersuggestions to improve
consumer privacy protection.

y failing to protect the privacy of


personal information, Canadian
businesses have allowed e-commerce to stall and have turned away

online customers in droves.


These were some of the provocative
remarks Dr. Ann Cavoukian, information
and privacy commissioner for Ontario
(www.ipc.oh.cs), made at the launch of the
Privacy Diagnostic Tool (PDT), a series of
tests that evaluate a company's privacy
practices.
The PDT which was designed by
Cavoukian's commission with help I'rom
Guardent inc. (www gusrdeatcom) of Walt
ham, Mass., and PricewaterhouseCoopers
(www.pwcgcb8(.corn) in Toronto is ofFered
for free to businesses.
The tool h elps companies assess
whether their information-management
practices are privacy-friendly and conform to the fair information privacy practices that have been adopted worldwide.
The PDT tests several areas including
accountability. consent, accuracy, safe

guards, openness. and individual access.


It then IP'ves an overall picture of a company's privacy policies and o&ers suggestions
to improve consumer privacy protection.
"The tool is to help a company get itself
sorted out as to where it should start, what
it has in place and what it does not have in
place," says Michael Deck. privacy director
for with PricewaterhouseCoopers' global
risk management services in Toronto. "It
is not intended to be an in-depth analysis
of your entire privacy operations. It does
not tell you if you are in compliance with
any particular [privacy[ act or legislation.
It is intended to get businesses oriented to
what the best [privacy[ practices are so
they can get a handle on what to do next."
Cavoukian notes that "pressure is mounting on a daily basis for companies to protea
people's privacy. It is no longer business as

usual. Privacy and the public's response to


Companies have often failed in their
mandate to protect people's private information, says Cavoukian. As a result, people have begun to boycott online commerce because they don't trust many businesses to protect or stop the misuse of
their confidential information. And when
consumers must provide private information, many simply outright give false
information.

"Eight
y-fourpercent ofInternet
users say they now refuse to
provide information because
they are unsure what it will be
used for."
In March, Statistics Canada found that
consumer purchases online accounted for
less than .01 percent of all personal purrhasesofproductsorservicesin 1999.This
amounted to some $41 7 million generated
through online purchases. By comparison,

TORONTO

Canada
Computerc%Electronics Inc.
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the total personal expenditures in Canada


for 1999 came close to $570 billion.
"Consumers are no t h appy," says
Cavoukian.uNinety percent of consumers
say they want control over their private
information and 84 percent of Internet
users say they now refuse to provide
information because they are unsure what
it will be used for."
In response to this stalling of online
commerce, federal, provincial, and territorial ministers met in St. fohn's, Nlkl, in
late May to discuss actions that needed to
be taken to protect consumer privacy
when online. It was recommended that
legis)ation and policies in this area be
updated and harmonized aaoss Canada.
and partnerships between governments,
businesses, and consumers identify best
privacy practices.
And in March, Ottawa-based Canarie
inc. (www.cansrie.ca) announced it was
offering more than $200,000 for the
Canadian Online Trust Project (COTP),
the purpose of which is to help boost consumer confidence and thereby give a
boost to e-commerce in Canada. Ci

privacy is becoming a keyissue."

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Software firms pledge war


on denial-of-service zombies
SANTA CLARA, Calif. Anti-virus company

data packets to confuse servers and

McAfee (www.mcafeebib.com) says it' s

fOUtefs.

embarking on a development effort with


three other network security fi
rms to

.The wa y t h i n g s

N O TABLEb

improve tools capable of battling "zombie"

shoemold work

agents and fending off the distributed

denia
lofservice (DDoS) attacksofhackers.

csRegister a Domain Name

McAfee,a division ofNetwork Associates,


said its partners in the push include Arbor

Domain Name Transfer

ham. Mass., Asta Networks (wttwasraneT


works
vcom) of Seattle,Wash., and Mazu Net
works (wwwmmuneafmrks.corn) of Cambridge,
Mass., all of which currently offer DgoS pro-

Networks(wwwarbornetworks.corn) of Walt

o Dynamic DNS Service

teaion sofhvare.
The companies said better integration of

Weft Er E-maii Forwartftng

their products would make it easier for network administrators to monitor and neutralize DDoS assaults, including detecting
and eliminating rogue software that can

turn an organization into an unwitting par-

Justvisitwww.canadacomputes.corn

Pomfdrmfay

tici
pant in such attacks.

and click on "Domain Registration

A DDoSattack uses a battery ofcomputers usually commandeered surreptitiously


by the attacker to inundate a target,such
asa Web si
te,with so much data thatitcan

no longer respond to legitimate users.


Some flavoursofthe attacksuse malformed

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In some cases,the malicious software


placedon hfjacked computers prior to the
actualDDoS attack can be remotely controUed by the hacker. The Code Red worm
that wiggled into the headlines recently
demonstr
ated anotherapproach, being pm
programmed to launch DDoS attacks
against an Internet address that once
pointedto a LLS.White House Web server.
"As demonstmted by recent events, the
threats to network availability are escalating, both in scope and in complexity," Ted
cuban,co-founder of Arbor Networks,said
in a prepared statement. "In particular,
attacks are getting more dangerous as
attacker
s find ways to use viruses,in tandem with common software vulnerabilities,
to quickly amass their armies of zombies."
McAfee said its Anti-Virus Emergency
Response Team (AVERT) estimates that
"tensofthousands ofzombies have affected or are currently affecting systems."
The company said AVERTwill dedicate a
team to tracking and dissecting the zombie
softwarebehind many DOoS attacks.
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N O T A B L Ea

Battle of the Internet boxes


The phone and cable companies continue their campaigns
for the hearts and minds of those seeking an enriched online experience
race yourself: Bell Canada and
Rogers Cable are about to wagewar
in your living room. The prize:

mastery of the mythical place where consumers' get all t heir TV, broadband
Internet access, telephony, and anything
else kom a single in-home device, all

thoughtfully provided byyour local cable


TV or telephone company. The weapon:
all-in-one devices; the Swiss Army Knives
of borne entertainment/communications

tech
nology.

Both Bell and Rogers have come up

with their own convergent devices. Bell' s


is called the Combogox, while Rogers' is
the Triple Play.
Some time next year, these devices may

Fa Pt: P C

start turning up in Canadian households,


accompanied by the usual onslaught of
marketing seduction we' ve all become
accustomed to.
(Though TCP requestedinformation on
whether these deviceswould be apus?able
ro cable users in regions ncr served by

Rogers,or if comparable devices would be


available from other phone companies, we
did nor receive an response by press
time.Ed)
So what's in the box? This depends on
whose box you' re looking at.

Bell otmbeBDR
The 'ComboBox is a set-top box that sits
on top of your television. Its job: to deliver Bell ExpressVu satellite TV and Bell

Sympatico High Speed Edition DSL serv-

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Granted, neither device is available yet.


but with the Combogox slated for a 2002
rollout, and Rogers already testing the
Triple Play in 50 households in the Ajax
and Pickering regions of Ontario, it' s
worth considering now.
First and foremost, consider why you
might want a convergent device. For
instance, if you really want to be able to
do everything from the comfort of your
easy chair, then the Combogox makes
sense.
But if home networking is a nut you
want to crack, then the Triple Play is a better bet.
Then there's cost to consider. I'm not
talking about the actual device cost: that
hasn'tbeen revealed yet by either com-

tionality is
key to selling
people on
the
ComboBox."
Glenn Ward
Be8 Canada
ice to your television.
Throw in a wireless keyboard and a
remote control, and you' re completely
wired to the world.
The ComboBox lets you watch TV
while waiting for email, engaging in a chat
room session. or standing by for instant
massaging. Bell is also equipping it with a
browser, sothat you can surf the Web at
ease.
And if you have a TV with picture-inpicture, you can watch and surf at the
same time.
As well, the unit includes a 40 GB
I'ersonal Video Recorder ( PVR). (It's based
on the EchoStar 721. EchoStar supplies
Fxpressvu with ag its home satellite
receivers.) The PVR is a neat device. It' s
essentially a hard disk-based sddeo recorder
that provides the full range of VCR-style
functions, but doesn't need the tape.
"I think the PVR functionality is key to
selling people on the Combogox," says
Glenn Ward, BeU Canada'svice-president
of comergent technologies."Just introducing a box with DT H ( d irect to
home)/Internet would be much Jess
attractive.

RogersTriple Play
For its part, Rogers' Triple Play docs
everything the Combogox does except
oAering a PVR.
However, its architecture is much different. Based on Ucentric Systens's tcchtlology (wwwuucentric,cum), the Triple Play
ls actually a server. Just put it in the base-

ment, and plug in your cable TV inputs,


telephone, TV connections, and even
Internet appliances. Triple Play routes signals to ag of them.
"The Triple Play server works across the
existing pipes of your PC, TV, and telephone," explains Michael Lee, Rogers'
vice-president and general manager of
interactive services."It's ag about no new
wires."
It's also about home networking, which
is where the Triple Play outshines the
ComboBox.
With the server housed in the base-

pany.
But if you' re a cable TV subscriber, be
aware that choosing the ComboBox will
require you to sign up for both Bell
Expressvu (with the attendant dish
antenna) and Bell Sympatico.
In reverse, if you' re a Bell Expressvu or
Sympatico subscriber (or both), you' ll
have to sign up for cable TV and cable
Internet access to make your Triple Play
work
The third factor to consider is capability. ComboBox has a PVR; Triple Play does
not (at least not yct; Lee says it could be
upgraded to include one in future).
Meanwhile, Triple Play is designed to port
MP3 tiles directly t o y ou r s tereo;
(knnboBox is not.
Then there's network reliability. Based
on this writer's expericncw, Sympatico
High Speed DSI. is very stable and reliable.
Meanwhile, RogersOHome is improving thanks to system upgrades; with any
luck, thproblems that dogged its network are largely a thing of the past.
This said, it would be wise to revisit this
issue closer to your purchase date. A good
p lace t o g e t us e r f e edback o n
R ogersOHome's progress is a t t h e
Rogers@Home Users' Association Web
site (wwwlhua.org).

We' re not just for collectors


(Unless you happen to collect things like
brand new computer equipment)

With millions of items listed every week, we' ve


got just about every computer product you could
want, new or used. So before you go spending
weeks searching for a bargain, check us out first.

lite stakes
One thing is certain: both Bell and Rogers
are banking on convergent devices to hold
their tuif in the brave new e-world... and,
if possible, to help them seize customers
from each other.
So, although it may look like a set-top
on your TV, or a server in your basement,
don't be fooled.
As far as Canada's largest telephone and
cable TV companies are concerned,
they' re weapons of war. CJ

.CA
ftj you urartt it, somebody's got it

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ment, it's ideally located to act as a home


network hub. In contrast. the ComboBox
is more of a localized TV-centric device.

JamesCarelessis anOttawa.basedwriter whocan


be reachedat james@ljtdesiga.com.
ssswcanadammpslasmm n/E COE
EPt/IER l%pER GREA
TER TORONTO EOTRON OCIOBERzuul

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< NEW &

N O T A BL E n

Handheld or hands-free, cell phones stymie drivers, study finds


ITASCA, IiL New research investigating
the impact of cefi phone use on automobile
safety found that motorists can double

their chances of missing tmffic signals by


chattingon the phone while they drive.
The study, conducted by researchers at
the University of Utah, also found that the

deleterious effect of mobile phones on the


roadwas the same even when test subjects
used hands-free devices.

"...initiatives that restrict

hand-h
eld devicesbutpermit
hands-free devicesare not
likely to reduce interference

fromthephoneconversation,
becausethe interference is, in
thiscase,due to centralatten-

tional processes."

is publishing the study's findings in the current issue of itsInjury Insights newsletter.
The researchers, working on a larger project that will be summedup in a future issue
of Psychofogicof Science. enlisted 64 undergraduate students who were randomly

assigned to oneof four groups


radio listeners, audio-book listeners, handheld cell
phone chatters, and hands-free phone
users.
The test subjects manned a joystick with
a thumb-pressed "brake" and were asked to

respond to simulated traffic lights on a


computer screen.
Those talking with passengers or listening to radio or audio books showed almost

no degradation in their performance, the


researchers reported.
However,although the number ofmissed

signals waslow evenfor cell-phone users, it


was double that of a control group that
facedno distractions.
In addition. the researchers said, cell

needs more research to help us fully under-

phone,change a CO,orlook ata map while

stand the public policy implications of the


growinguse of cellphones and otherelectronic devicessuch as global positioning
systems, faxes and computersin moving

driving," he said.
John Moffat
, chairman of the National

vehicles."
In astatement issued in response to the
Univer
sity of Utah fi
ndings,the head of a

didn'
t want the cell-phone safety debate to
let off the hook other sources of driver distraction.

cefi
-phone indusby trade group said education not new laws is needed to increase
driver safety.
"Thewimlessindusby haslong held that

"In all these discussions, fm con


cerned
thatthe focus on technology is overriding

educationisthe key to addressing the issue


of driver distraction," said Tom Wheeler,
president and chief executiveofficer of the
Cellular Telecommunications and Internet
Associ
ation (CTIA). "Any activity a driver
engagesin,besides the task ofdriving,has
the potential to distract."
"We must remind drivers that their primary responsibility is to drive safely and we
musteducate them on how to recognize

when it's appropnate to use a wireless

Assodati
on of Governors' Highway Safety
Representatives (NAGHSR). also said he

the fact that many crashes can be attributed to traditional distractions and not cell
phones,"Moffat said in a prepared statement. "The fact is that actions such as

changing a CD, eating and reading while


driving still contribute to many crashes
even though much of the media attention

has been on cell phones."


According to the National Highway Traffic

Safety Administration (NHTSA), driver distracti


on isestimated to be a factorin 25 to

50 percent of highway collisions.


Hewsbytes

phoneusers were often slower to respond


to the signalsthatthey did not miss.

What'smore,the study, conducted using


simulated driving conditions, found that
ceU phones appear to cause more distraction firr a driver than listening to radio or
an audiobook, or having a conversation

with a passenger.
"Thisstudy adds new datatotheongoing
national debate on driver distractions and

their causes," Alan McMillan, president of


the Nati
onal Safety Council (NSC, at
www.nscorg), said it a prepared statement.
"It underscores the importance of reiterating that a driver's primary obligation is to
operate his or her motor vehicle safety."
The NCS, a private U.s. non-pmfit outlit,

Because drivers using hands-free ceU


phones performed just as poorly, the
researchers wrote: "Our data suggest that
legislative initiatives that restrict handhelddevices but permit hands-free devices
are not likely to reduce interference from
the phone conversation, because the interference is, in this case, due to central
attenti
onal processes."

"We suggest that the cellularphone use


disrupts performance by diverting attention
to an engaging cognitive context other
than the one immediately associated with
driving," they wrote.
The NSCs McMillan said the industry

Motorolaconnectskeyboard to phone
Motorola (wwwmotorob.ca) has released a keyboard
to enhance the functionality of its i85s and i50sx

Web-enabled phones. The lightweight portable keyboard, called the Motorola igoard, is the size of

standard taptop keyboard.


Designed and manufactured by Think Outside

(wwwthinkoulside.corn), it has funcuon keys optimized


for Internet-ready phone operations, including
accessing wirelessWebservices, launching applications, activating the speakerphone,
turning offthe phone,and adjusting the volume.
The igoard is currentiy available for US599.95 through Nextel in the U.s. At press
time, there was no information on its availability in Canada.

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a NEW S l NO T A B L E %

Digital divide opponents


signsagreement with UN
WASHINGTON, D.C. The Global Internet

policy Initiative (wwwgipiprojectorg)a


coalition of U.S.- and European-based
mediaand consumer groups working to
bridge the digital divide has inked a

cooperative agreement to offer policy guidance to developing nations through the


UnitedNations DevelopmentProgram.
In July, Washington, D.C.-based Center
for Democracy and Technology (COT) and
Intemews,a Brusseis-based Internews nonprofit, formed GIPI as a way to help developing countries enact policies that narrow
the "digital divide," a phenomenon characterized by the limited access to communications technologies among the worid's
poorer citizens.
GIPIhas announced thatit hassigned a
memorandumof understanding with the UN
Development Program, a global development project with offices in more than 100
countries.
CDT deputy director Jim Dempsey said

theagreement lends GIPI a huge measure


of cmdibNity in the eyesofothernations.
"Thismeans that GIPI can avoid being
seen as another U.S.-based organization

promoting American values. but rather as


one that comes in partnership with a truly
inter
nationalbody," Dempsey said.
In that regard,the group hopes to edu-

cate and advise governm


ent policymakers
and grassroots advocates on a range of
Internet policy issues, including universal
service, privacy, technical standards,
bcensing, digital signatures, content con-

troi
s and the domain name system.
The upstart coalition has hired 10 fulltime "country c oordinators" mostly
lawyers
who are familiar with the laws
and languages of the countries in which
theyare stationed.
The group receives funding from a number of high-tech companies, including AOL
Time Warner and Microsoft, as well as the

Soros Foundati
on and the Markle
Foundati
on, many of the same organizations that have funded the multination
Digital Opportunities Task Force, or "DOT
Force" for short.
In June, the DOT Force released the
results of a 12-month study, which
acknowledgedthat at least a third of the
world'
s population never has even made a

phonecall,much less used orseen a computer. In addition, few developing nations

have the infrastructure or govern


m
ent

mar-

ket liberalization policies needed to attract


private investors.
Dempsey said the announcement has
already generated interest from several
nationsin South America. He added that

GIPI is gearing up for even more interest


from othergovernments in the months
ahead.
"We are also looking at a number of partnerships with nonprofit and for-profit
organizations that will allow us to respond
to requests," he said,adding thatthe group
also has fostered pro-bono relationships
with several leading law firms.
Hewsbytes

Wording of European Union's


e-commerce law
stirs controversy
LONDON The British government's
ongoing plans to implement the
European Union's E-Commerce Directive
are ruffling some feathers,
Eversince the EU approved the directivein May;the U.K,Department ofTmde
and Industry (DTI) has been developing
it krr the British statute books. The
directive seeks to define liability limits
forInternetcarriersand otherintermediaries.
In early August,the DTI issued a pub;
iic consultation paper on the proposed
' U.K. legislation, asking. for replies by
Nov. 2, to give the British government
time to implement it by Jan. Ig. 2002.
That is the deadiine set by the EU for
enforcement of the laws,
Problems are arising because of the
wording of the consultation document,
with some Internet service providers
(ISPs) expressing concern about their
liability for illegal content.
ISPs are especiaUy worried about
chaptersix of the consultation document, entitled "Liability of Intermediary
Service Providers," which says that camers cannot monitor the data relayed by
.

theInternet user.
Although the consultation document
saysthat "claims fordamages cannot be
directed against the provider for any
form of hability," and that "the provider

cannot be subject to prosecution in a


criminal case," the proposed (egislation
"does not exclude the possibigty of an
action for injunctive relief.'
Peter Sommer, an IT security analyst
and risk expert, and a fello'w of the
London School of Economics, said the
government has stated ISPS are n'
ot
liable under the proposed legislation,

unless they trave'been put orr notice to


that'effect.
"Some ISPs are concerned tiiat the
wording of the proposed legislation is
not clear enough," he said.
"We're getting back to the issue of
whether an ISP"ts responsibie'for the
actionsof a subscriber with regard to

libel and files of a pornographic'nature,'".


he added.
Sommer said that his interpretation of
the proposed legishtion is that there is
still plenty of time to,clarify how the
proposals will be interpreted before the

consuitation period ends


"Since we have u'ritil November to get
issues like these sorted out, the situa-,
tion is a long way from being a fait

accompli," he said.
The DTI has posted a copy ofits consultation document on its Web site
atwww.dt
i.gov.uk/cWacommerce/europeanpolicy/ecommerce directiveshtmt
Newsbytes

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WOMADdeblds fee-imsedmusicdiannel
LONDON, England Ahead of

many of the major record companies, Peter Gabriel's Real


WorM Records has launched an
Internet-based subscription

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The WOMAO(World of Music, Arts and Dance) organization wasstarted by Peter

Free
Domain
Renewal

tional free to buy a permanent copy of the track-the temporary copies will expire
aftera month.
According to WOMAD, thefirst batch of music will indude tracks from Afro Celt
SoundSystem, Ayub Ogada, Nusrat patch AliKhan, Papa Wemba,Ooseph Arthur,and
Orquesta Reve.

'

packageof 40 tracks selected


by WOMAD.
The musicchannel uses technology from OD2,which itsaysprevents downloaded

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Real World catalogue, or a

14lmStes

Web site (muowomad.ore).

October,afterwhich a S11.17
(converted from CS) monthly
subscription fee wili kick in.
Subscribers will receive up to
40 tracksper month from the

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music service on the WOMAD


Dubbed the WOMAO Digital

as

Gabriel in 1980.
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N O T A B L Ew

Half a billion people online, survey says


NEW YORK The Internet population is approaching halfa
billion people worldwide, according to figures released in
Augustby the Nielsen/NetRatings Internet measurement
service. And, for all those beleaguered PC manufacturers,
thatnumber contains some good news.

Nielsen/NetRatings' second quarter Giobal Internet


Trends Report shows an increase of 30 million people online
since the first quarter of 2001, reaching a projected 459

million people globauy.


ThereportmeasuresInternetpopulations of30 nations in
North America, the Middle East, the Asia-Pacific region, and
Latin America. The firm claims it now measures 93 percent

oftheonline universe,afteradding Argenfina,India,South


Africa, and Israel to its latest quarterly survey.
Niel
sen/NetRatings bases its numbers on more than
40,000 telephone surveys conducted between April and
June 2001.

M+ ~

he ngfrig si

B Search engines are for searching out information,


u'
t how:about'a search engine that's seeking dut the

earchers? Live censored and uncenso'red feeds, updated


')avery 15 seconds,are offered byMetaspy,an extension of
V b MetaCmwler
search engine.These live search queri
es
ere being entered'by anonymous surfers on our stop
re:free desktop themes;Kudiow B Company; "Oon'tYou

now That".l
yri
cs;zan hoistergoggles;dreamweaver4.0
rackz; and horsewaierer.
hap//www.metaspy.cony

'=-

According to the latest quarterly global trends report, the


U.s.and Canada lost ground to the rest ofthe world.The
combinedregion comprises 40 percent ofthe online population now, compared to 41 percent last quarter.

gling at the moment is there are opportunities," Tmvyn


Rhall, managing director of A.C. Nielsen International
Research,told Newsbytes."A lotdepends on the marketing.
The Internet is still growing around the world, it is still

goingto dri
ve up demand forthese types ofdevices."
PC ownership fi
gures for the U.s. and Japan were not

According to the latest quarterly global


trendsreport,the U.S.and Canada lost
groundtothe restoftheworld.Thecornbined region comprises 40percent of the
onlin
epopulation now,comparedto41
percent last quarter.

available in the report.


Another discovery in the survey is that, for the first time,

it became clearthatin some nations home is notthe main


place people access the Internet. Previous Nielsen/
NetRatingsquarterly surveys havealwaysborne outtheidea
thatmost people access the Internet at home (though
broadband is typically accessed in the workplace). That
remains true in most nations.

Europe and the Middle East-Africa region maintained similar numbers from the first quarter, accounting for 27 percent
of the worid's Internet popo(ation. However, the Asia/PaciTic
Rim madeslightgains,totaling 22 percentofthe Internet's
audience, (up from 20 percent last quarter), while Latin
Americaremains almost unchanged atfourpercent.
In anotherfinding, the reportindicatesthatthe highest

ratesofcomputerownership in the home are in some ofthe


smallestdeveloped countries.About 65 percentofhomes in
SouthKorea,Sweden, and Austmlia contain at leastone PC,
the report indicates.
Meanwhile, some Western European markets fall weli
behindthose numbers.In Germany, 48 percent of homes

haveat least one PC,while in the U.K.the number is 46


percent. France follows with only 34 percent.
"A messagethere forthe PC guys who are maliy strug-

But it is not true in Latin America, for instance, where


nearly nine million people or 51'percent of the Internet

populations in Brazil, Argentina and Mexicouse the Net


outsidetheirhomes.Thatcompares with Europe,the Middle

Eastand Africa,where 33 percentofpeople accessthe Web


outside their own houses, and in the Asia-Pacific nations,
where the figure is 23 percent.

Thesurvey fortifi
es what has been known forsome time.
The United States and Canada are rapidly losing dominance

on theInternet. Rhall suggests that the real gmwth in


online population in future surveys will be seen in Asia.
"Europe's catching up," Rhall said. "But Asia has India,

China,some ofthese huge populations.You've only got to


get the wheels turning there quickly, and they' ll overtake
everybody through sheer numbers."
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zooi BB

e CONNECTI V I T Y p

Hands on IEEE 802.11 (Wi-Fi)


Rl-713pW(re)ass Galeway

up the DI-713P Wireless Gateway by plug-

DWL-120 IISRWirelessAdapter

ging in its AC adapter. Then we pluggedit

older coaxial wiring. Instead, to get a secondcomputerconnected,we used a D-Link

we were surling the Net in the living mom.

From:D-Link SystemsInc
Slow.dlink.ca
Eslinutel pdce:5413(Gateway), 5185(Adapter)

into both a cable modem and our PCs

DWL-120 USBWireless Adapter.

Again, performance and stabigty were much

Ethernet card.
Next,we hadsome configuration to do on
the DI-713P.This is handled via Web browser,with the device showing up at address
192.168.0.1 by default. In order to get

Tllinkpad 1200 i Series


From: IBMCanadaLld.
www.ibm.ca
Eslimaledprice'. 51,499-51,799
ased on our experiences, it's dear

that setting up a wireless network


(WLAN) system is no more difficult

than setting up a conventional Ethernet


LAN,and considerably easierthan physically stringing wire. Current IEEE802.11 hard-

wareseems simple and stable,and the one


challenge is threading your way through

thesame old morass ofTCP/IP settings.


For the' test, we deliberately used a mixtureofvendors:a DI-713P Nreless Gateway

from D-Link Systems Inc.and a ThinkPad I


Serie
s1200 notebook,from IBM Canada Ltd.
Following the instructions, we powered

online, you need to enter the Host (user)


Name assigned by your Internet provider.
Also, in this particular case, because we
were switching from an existing wired
instal
lation, we needed to make two other
changesto the TCP/IP settings. Rrst, the
PCs address was changed from 192.168.0.1,
an obviousconfiict with the Gateway, to
192.168.0.5. Then 192.168.0.1 was added
as the Default Gateway in the Windows
2000TCP/IP settingsdialogue.Atthis point
my PCwas on the Internet and surfing as

happily it did before the switch.


The Wireless Gateway includes support
forthree 10/100 wired Ethernet connections, but the neighbouri
ng PCs were on

First, we installed the drivers, then we


plugged in the tiny adapter,shaped about

like a smaliish palm-size PC. Again, we


neededto tweak the pre-existing network

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www.notebookuniveloe.oom

It got even better. Firing up Realpiayer,


we tookthe ThinkPad out the front door.

The music continued streaming clear and


glitch-free (attracting a fair bit of attention

cli
cked the old PCI Ethernet adapterin the

from the neighbours). Finally. about three


housesalong a "lost connection" message
came up.Waging back,we found the connecti
on had been restored before we gotin
the front door.Obviously, covemge fi
rom a

Control Panel Networking applet and select-

ed Disable. Then we typed ip


coniig/rulewto
reinitialize the TCP/IP settings. (We could
have rebooted instead, but Windows 2000

rarely requires it.)


Again, we were up and happily surling.
Peribrmance was indistinguishable from the
original wired setup, and positioning of the
USB adapterseemed to have no effect on
the stability ofthe connection.
Forthemaladd test.wetooktheThinkPad

downst
airs.Upon being powemd upthe notebookdid some mysterious Nndows Me setup
stui'
f,then showed the Nzani forcmating a

newInternet connection.We choseLAN con-

PHONES

singleaccess point should be more than


adequateforanything shortofa mansion.
Then.'
sno question that home and smalloffi
ce networking just got a whole lot

friendlier and more flexible. The only


remain
ing downside is the need to know
about TCP/IP, DNS, and similar arcane

information any time you deviate from the


mostbasic confi
guration.
Frank Ienk
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< NEW & N O T A B L E h

Canadalcom addsB.CS Albeftasedions

u
:

P4

CanadalT.corn (QANLCanadEITcom) a portalfor Canadian


informationtechnology professionals has announced
the addition of new features designed to improve navigation and enhance interactivity at its popular Web site.
Theseinclude the launch ofdedicated B.Cm Alberta,and

Saskat
chewan/ftanitoba sections previously these
regions were grouped together. All content items
(Company Profiles.News, Events,Careers,and OntheWeb
articles and Lmks) have been re-indexed to refiect the
separation ofthe regions,and thejob board can be searched by city and by region.
New services indude OuickConnect business-development links and subscriptionbased automated job posting. On a subscription basis, CanadaIT.corn will monitor a
member's Web site for new job postings or news releases and automatically add these
to CanadaIT.corn job board ornews sections.
TCPStoff
t~

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The difference seems to be a matteroftrust.Nore than two-thirds (69 percent)of


activeCanadian Internet userssay they're confident thatthiscountry'sbanking industtycan ensure that financialtransactions done online are secure and account information private. By comparison, fewer than half (rsg percent) of active U.S. users are
confident that the U.S. financial services industry can do the same.
Active users of the Internet in the U.S., meanwhile, subscribe to three times as
many online newsletters as their Canadian counterparts, and are far more likely to
shop online.

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Although Canadians might gripe about their banks. Internet users here are much more
confi
dent than Americans about banking or investing online,according to a recent
study released by Ipsos-Reid (wwwipsoseidcom).
This summer, the research firm interviewed active Internet users in the U.S. on a
vari
ety ofsubjects from Internet banking to music downloading and compared the
results with a similar group of Canadians. Ipsos-Reid found that, on a per capita basis,
CanadianInternet usersoutpace Americans when it comes to overallInternet usage,
music downloading, and access to high-speed Internet services. Nearly two-thirds (61
percent)of active Canadian Internet users have conducted financial transactions
online, compared to less than one-third (29 percent) of respondents in the U.S.
Moreover
,48 percentofCanadian Internet userswho have been onlineforlessthan
a yearhave already banked online,while just I3 percent of U.S.Internet newcomers

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PAPER GREATERTORONTOEDITION OCTOBER2007 SS

< NEW Bt NOTABLE >

Fuji(suintroducesUStt scanner

SonyCyher-shotsIo small
Sony (www.sony.corn/di) has

Fujitsu Canada (wwwfujitsu.ca) has unveiled


the ff
-4110CU, its first USB scanner. The
new sheet-fed model hasa maximum scan-

unveiled two slender Cybershot digital still cameras


that are its smallest cameras to date.
The DSC-P5 and DSC-P3
bringnew featuresto Sony's
P series, including an AF
4
Illuminator hr focusing in
4
the dark and two-shot burst
c v rw ~~a
mode.
Sony says both models have
with simplified menus. Users can also create quick animations using ClipMotion, which automatically mmbines up to 10 frames into a single

ningspeed of 15 ppm (page per minute)


and has duplex and colour capabiiities.
Thefi-4110CU istargeted forsmalloffice
or disbibuted workgroup environments. It

,I

hasa daily duty cycle ofup to 500 pages.


Theunithasa 50-page document feeder,a
one-t
ouch launch button, user selectable
dropout colours of red, green, or blue, and support for bi-tonal, colour, and greyscale

scanning.
Itmeasures30.9x15.4x13 cm (12.2x6.1x5.1in.) and can accommodate up to legal-

size sheets (8.5x14 in.). It has a maximumoutput msolution of 600 dots per inch

sequence.

(dpi). The fi-4110CU has a suggested list price of $935 and a one-year warranty.

The DSC-P5 has a slim proiile thanks to a two-step barrel lens that retracts into
the camera body and a tiny new rechargeable battery, the C-series InfoLithium,

FCPStaff

whichhas enough powerforup to an hourofcontinuousshooting.


Ithas a 3X opticalzoom, 6X digitalzoom, and 3.34 megapixel maximum resolution.

The Cyber-shot DSC


-P3 camera looks similar to the DSC-P5, but is faster and lighter
due to a fixed 3X digital zoom lens. It has 3.34 megapixel maximum resolution and

off
ers high-speed focus.
Both models use Sony's proprietary Memory Stick slot and come with an 8 MB
media card, as weil as the Infotithium battery, AC adapter/charger, AV and USB

cables, and application software and drivers.


The new cameras are scheduled forrelease in October and have suggested prices

of US$600 (DSC
-P5) and US$500 (DSC-P3).
TCPStaff

ulast fromthe adpas~

NB-Thumb through an old Life magazine and you' ll see them: the ladies in long ski
and perky hairdos, the kids with the sgngshots in their back pockets, dad with a pipe in"
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ersare back, thanks to the Ad Access Project. Funded by the Duke Endowment Libra
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are categorized under the headings radio, television, transportation, beauty and hygiene'
and World War IL' The ads in retrospect tell quite a tale about our values and our culturd
during the hrst half of the twentieth century.
hltp//scriptonum,lib.duke.edu:ROadaccest/

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PAPER GREAT
ERTORONTOEOITION OCTOBER2001 57

( CA REERS S T R A I N I N G >

Slim reference helps new users delve more deeply into GIMP
By SteveCoe

It was with a big smile, then, that I

greetedGIMP (GNU Image Manipulation

any years ago a friend introduced


me to anAmiga program called
Deluxe Paint.I'
d never used a

paint
ing program before,and the concept
absol
utely blew me away.I used to spend
hours playing with it and its laterincarnations.

Program). an open source painting and

image editing program. It was the closest


thing rd found to the original Deluxe
Paint. GIMP is an immensely powerful pro-

Reference

Auihor. SvenNeumann
Publisher. O'Reilly

Fifteen dollars Canadian wili get you


GIMP Pocket Reference, a guide written by

ISBN 1-56592-751-1

oneofthe developers ofthe progmm. The

Price: 514.95

author is a student of physics at the


Univers
ity ofDusseldorf,butdon't letthat

When Imoved to
the PC there was,

putyou off
.You don't need a degree to
understand this book.
As withany computer book, there is a
chance it will be obsolete before it's even

Paint. The closest


the PC got w as
PaintShop Pro and Photoshop, both of
which are now horribly bloated.

available on the Internet for this program,

the really good stuff) is the section called


the Image Window. This is where things
get really heavy, covering topics like channels and layers.
Despite many years of playing with

unfort
unately. no
comparable progmm and I always released, but thankfully massive changes
missed D e luxe to this program are few and far between.

0%%LY'

It starts out covering the toolbox, While


what the majority of the toolbox does,
this section is a great help to those diving
into image editing for the first time. There
is also great detail on what all the tools
do, some of which isn't immediately
apparent.
The core of the book (in other words,

gram, and best of all it's free.


Of course, being a very complex program
it can be hard to fathom what everything

wwworeillycom

painting, and all manner of other interesting effects.


While there are hundreds of add-ons

long-time gmphics manipulators will know

does.Loading and saving graphicsis easy


enough,butifyou want to delve into its
more powerful features, you will need
some help.

GlggpPocket

cated. The book is well laid out and


explains eveiything over the course of gy
pages.

Thisbook covers GIMP 1.2.


GlrtrP Pocket Refemnce covers every
facet of the program, from the brain
numbingly simple to the painfully compli-

thisbook only covers those that ome


with it.

In the finalpages,there are sections on


the rc fi(es, the configuration files that
tell the program where to look for brushes
and the like, as well as a rather handy list
ofwhat file formats GIMP can handle.

Althoughmost users wig probably use


standar
d formats, such as JPEG or PNG,
otherusersmay liketo know whatthe program can handle. While it's easy to see
within the program what Rrrmats it supports,the book tells you exactl
y what
parts of a particular lile speciifiication it

graphics, I don't actually play around this


much, but the book gives nice explanationsas'to what it allmeans,and leaves

can handle.
Overall, this is another top O'Reilly

you informed but not overwhelmed.


Perhapsone of the coolest features of

book.Itamazes me that only one publisher seems to release books like this.

GIMP is the number of filters (tools to


alter an image) it ships with. Some are
simple, subtle affairs, such as sharpening

Like many other O'Reilly pocket references.thisbook isforthose whojustwent


thefacts.A greatbookforthose who want
to delve deeper into the inner mysteries of

up theimage or softening it, others go


much further and allow you to add lens
fiares, make the graphic look like an oil

GIMP.
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wawcaaadacompataaccm THE COMPUTERPAPER GREATERTORONTO EDITION OCTOBER2001 SO

I@~slIPAPER

Online e Connected
I nte r net

Tr e n d s W i r e d a n d Wi r e l e s s On l i n e S e r v i c e s Wo r

Linux browser wars


Opera, Netscape, Konqueror,' Mozilla, Galeon, and Skipstone face off
By SteveCee

Irc lo -

nceupon a time, you had a choice


of one browser for Linux. That
was the venerable Netscape,
which, in aB honesty, is a tenible browser
for a variety of reasons. none of which I
will elaborate on here.
Over the last few months, though. the
situation has changed for the better, with
a larger selection of browsers available for
this platform than ever before.
Which is best?Well, while it's hard to
reliably test stability (a site that wig

crash a bmwser one day will work


Rne the next, in my experience), we
can test loading times, page rendering times, the look of the
browser, ease of con6guration, and basically see what
browser gives the best overall
performance.
The bmwsers up for the
challenge here a r e O p era,
Netscape. Konqueror, Moziga, Galeon,
and Skipstone, the latter two being based

mn r

no

ST ai 7a '3 l n I 6

m 27 Ta ah

no - ~

n~

urn

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R,

A O Pt RA

NEW YORK Broadband, it turns out,


changes folks. Or, at the very least. it
changes the way they act once they get
online, according to a rec'ently released
U.S. survey from Nielsen/NetRatings

Icon'r r ale Rccrrm


W

m~

ka

m~

(www.nielsen-netratings.corn).
The Web-audience measurement 6rm
released data showing that people in the
U.S. who recently switched to broadband
Internet services like digital subscriber

m~
~

m0

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0 0 mm
0

0 oo no rn

mnw a m

lines (DSL) or cable modems wind up


spending more time online, view)ngI
many more Web pages,and parking

nsl mesrr.croonmarmnoremooome I onoamm


n mow ma
lr

mm

am

Imm ona . R O e l ~

~ ~ 4w ll ~ ~

on the Moziga engine. Head on


over
to
Freshmeat
(www.freshm
eataet) for your downloading
pleasures.
The test system is a low spec machine: a

People change
once they go
broadband,
researcher finds

m0

Ilou 0 r anm
ue o

R P l a y o n t h e We b

mn

l66 MHz Pentium (no MMX), 32 MB of


RAM, running Mandrake 8, and the
Blackbox window manager. All browsers
are versions that shipped with Mandrake
Continued on page 91

themselves in &ont of their computer


monitors more often.
"Across the board, narrowband surfers
increased their Web usage when they
upgraded to broadband," the company

said.
sealing belnsn nnd alter bmedbnnd
l aa.'01 I u '01 Chan e
~pae viewsl000 2.4 bition 5.5 billion 1304a

I im a m

Sesu~
oos r Fanon
Timespentonline

DynamicWeb page development


using PHP: Part III
ByNeithScheugill-Roberts
n the last article in this series, we
looked at some ways to make the most
of your PHP installation, utilizing its
include statement to create standard
headers and footers for the Web pages on
your site. and learning how to create a

dynamic.ever-changing display using a

"search" button on a search engine or sub- ensure that all of the required 6elds are
mitting your address information in an
complete before being submitted and will
online e-commerce application, forms are
indicate to the user that the information
the basis for a truly interactive Web. PHP
has been sent to the Webmaster. When the
considerably eases this process by includ- form is submitted, the Webmaster is sent
ing a number of simple functions an email containing the details the user
designed to easily processthe results from
has submitted. A simple enough process
a standard HTML form.
to describe. but it can be tricky to program. One of the great things about PHP

rrra

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(
sovm ~
hs"a l

The survey shows a sharp spike in the


number of pages new bmadband users
viewed between January before they got
broadband service and July, after
increasing their bandwidth. New broadband users viewed 5.5 billion pages in
July after switching from d ial-up
accounts, said Sean Kaldor, vice-president
of analytical services at N i elsen/
NetRatings. That compares to 2.4 billion
page views just six months before, in the
surfers' low-bandwidth days.
"The same set of people are seeing 130

random function. This article looks at


how you can easily create forms using
PHP combined with JavaScript.
Forms help make Web pages truly
"interactive," allowing the user to make
choices or submit information to a Web

Step I: Buildingtheform

is that only a few lines of codeare neces-

percentmore pages,
"Kaldor said.

One of the more commontypesof form


functions you'6 see on the Web are forms
that allow a user to input information
about themselves and submit it to the
Webmaster. A good form of this type will

sary to handle this process,and the code is


very simple to understand.
First of all, we need a simple form that
we will processwith ow PHP code. It will
contain a number of required elements,

site. Whether it is simply clicking a

include error-checking mechanisms to

Conlinued onpage94

Further, Nielsen numbers indicate, new


broadband users in the U.S. increased
their monthly Web sessions by 25 percent, sitting down to surf an average of 28
times in July, compared to 22 in lanuary.
Continued onpage98

Se OClOBER2001 THE COMPUTERPAPER GREATERTOROHTO EnmON wan.chnhdhmmpurhs.corn

The winner: Netscape Navigator!


So, amazingly, Netscape is fastest, but
only just. Skipstone, based on the Mozilla
engine, loaded quickly in comparison to
its other Mozilla-based counterparts.
Konqueror and Mozilla took more than
three times as long to load as Netscape,
which is not a good sign.

Onus bnuwser wars


Continuedfrom page 90

8. Let the battle commence.

Load times
On higher spec machines these would be
much faster, but on a lower spec machine
load time is a good indication of how
bloated the software is. This is far from a
scientific test, but gives you an idea of how
long, comparatively, you'B have to wait to
start browsing.
I ran each browser three times, then
worked out the average.
Please note that I decided not to go so
far as tenths of a second. Also, the time is
nat just for loading, it reflects how long it
takesbefore you can do anything constructive in the browser.

While looks aren't that important, if


you' re going to be staring at a piece of
software for hours at a time, it should be
visually appealing and not i nduce a
migraine.
Opera: Clean and simple interface. A
big minus is the huge advertising logo at
the top right. Opera is not a free product,
but you can use a free version that has a
sponsor logo at the top. This can be a little annoying, but it is not too intrusive.
O perahas various interfacestylesyou can
choose, but overall the look stays the
same. Not bad to look at, but certainly
won't win any design prizes.
Konqueror: Clean, simple and boring.
Perfectly functional, with the bare mini-

Load time

Browser
Opera
Kcnqueror
Mozita
Gslecn
SkiPslone
Nelscape

AM I

The look

11 Sec.
28 Sec.

28 sec.
23 sec.
12 sK.
9 SK.

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mum of fuss. The spinning KDE logo in


the corner looks very nice, but adds nothing to your browsing experience.
Mozilla: You have a choice. You can
either have it look like the familiar
Netscape or the modern interface. The
modern inter
face looks gorgeous. Sleek
and stylish, Mozilla wins in the looks
department. The interface is both usable
and easy on the eye. It's also a lovely
change to see something other than grey.
Galeon:Nasty.Looks cheap and tacky.
Probably the worst looking of the bunch.
Won't induce a headache, but looks horrible. One thing it does have in its favour,
though, is the interface takes up a minimal amount of screen real estate.
Skipstone: The icons on the toolbar
could use some sprucing up, but this is
sleek and simple. No soothing blues here,
only the familiar grey.
Netscape: Classic whether that is a
good or a bad thing is a personal choice.
The interface has stayed pretty much the
same over the years, with a few functional
changes. It is Netscape, what more can
you say? Usable, but for the most part

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6 ONLI N E 8 CON N E CTED >


extraordinarily bland.
The winner: Mozilla, hands down. It' s
terrific that someone decided to take the
route away from the greys.

Pagerenderingtimes
For this test, I took a 370 KB page from
Slashdot (wwwslashdot.org). I saved the page
rather than using it on the site, since comments could be added on the site which
would skew the results.
Slashdot uses a lot of tables, which can
take a while to render, so what better test
for a browser? Obviously this is a pretty
extreme test as most pages are nowhere
near as large.
Browser
Opera
K~on ueror
Mozilla
Galeon
S~ki one
Netsca e

Pa eloadin time
127 sK.

57 sec

57 Sec.e

34 sec.

Continuedfnr page 92

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< ONL I N E & C O N N ECTED >


Lfnux brassssr wass

to editthe preferences.The preferences


option is located under the File menu
instead of the Edit menu. This is a bad
design choice. Furthermore, when the
preferences dialogue is loaded, it is not
immediately apparent where the option to
toggle JavaScript is. It is actually under the
Applications section for some reason,
under the plugin tab. Iflogical, given
Javascrlpt is actually built into Opera, so
is not a plugin.
Konqueror: No apparent on-screen
option to turn off images and JavaScript,
so the logical choice is to head to the settings menu. Open the con6guration dialogue, choose to configure the browser,
the options for JavaScript are immediately apparent, as are the options to disable
image loading. One exceptionally nice
feature of Konqueror is the ability to have
JavaScript on. but to disable popups,
which means no annoying popup advertisements. Sweet!
Mozilla and Netscape: Both browsers
behave virtually identically. Delve into the
Edit menu and choose preferences. Not
really apparent that the option to turn off

Continued from page 91

The winner: Netscape Navigator.


Opera is the clear loser here, taking
almost twice as long as the other browsers.
It would appear the developers need to
put some serious work into the rendering
engine as the performance was absolutely
horrendous. taking almost four times as
long as Netscape.
It's also interesting to see that Skipstone
and Galeon, both based on the Mozilla
rendering engine, were faster than Mozilla
itself. Skipstone was a little flaky. On the
6rst anempt to open the 6le it locked up,
but acted as if it was opening the flie. I had
no choice but to klfl the dient and try
again after a few minutes.

Ease ofuse
In this category. I will carry out two simple configuration tasks: turning off image
loading, as well as turning JavaScript off
and on.
Opera: To turn images off and on, there
is a button at the bottom of each browser
window. To turn JavaScript off you have

The final verditt


It was a close call, but of the browsers
tried, Galeon appears to be the best
choice. Its not the fastest loading, it doesn't render pages quicker than the other

browsers. nor does it look very nice.


The fact is though, of the browsers
tried, it offers what I feel is the best trade
off between features and performance.
Opera is OK. It's my current browser of
choice, but one area not covered in my
tests is the fact that Opera, unlike the
other browsers, uses its own proprietary
format for bookmarks, which means that
if I want to move to another browser, I
will have a tough time importing my list
of I'avourites.
Mozilla has improved dramatically
since I last tried it a year or so ago. It looks
lovely, but is slow. Given that Galeon and
Skipstone use the Mozilla rendering
engine, it would seem that the choice of
interface for Mozilla, while pleasing,istoo
slow.
Netscape was surprisingly quick to load
and render pages, but it just doesn't perform that great when browsing. Plus its
instabiTity is widely known. Netscape also

has flaws like not displaying CSS


(Cascading Style Sheets) properly. While
Netscape is a good choice of browser, the
simple fact is that it's past its prime,

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both images and JavaScript is under the


Advanced section, but once found, easy to
deal with. Not sure why turning images
olf should be considered advanced, but
still.
Galeorc Head to the Settings menu and
you' ll 6nd everything. A simple menu
selection can toggle JavaScript on and off,
as well images. Perfect, simple, and elegant.
The way it should be. Top marks here.
Skipstonw Head to Preferences, then
Options. It is all in there.
The winner: Galeon. There is no logical
reason why yow.-should have to trawl
through menus and configuration dialogues to turn images and JavaScript off.
The developers of Galeon realize this and
have made itafivery easy.The only other
browser to reefy come close is Konqueror,
particularly with i t s option t o have
JavaScript on but popup windows off.

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Galeon was the surprise of the test. While the look of
the interface is tenible, the performance was fast and
slick, and the ease of changing the options was second to
none. As someone who rarely turns on JavaScript or
images when browsing. but needs them for several sites,
it's great to see someone design a bmwser with that in

SonyCiiborwhotgoesbig
Another recent digital still amara release from Sony (wwwsonycom/di) is
the Cyhar-shot DSC-F707.
Sonysays the camera features new technologiesthatmake pravi-

mind.

ouslydiflicult pictures easierto shoot. Pri


ced at about USS1,000,

CCe
e

Skipstone was the biggest disappointment. It performed well in some of the tests, but has a few flaws, such
as menus disappearing while being used, and it was the
only browser to crash during the testing.
Overafl, the browser scene in Linux is looking very
good, and we flnally have a choice. After the testing, if I
had to recommend a browser, it would be a very dose call
between Galeon and Opera, with Galeon squeaking out a

the 5 megapixel camera is the first of its kind for the consumer aiar-

ket.
The DSC-F707 has numerous manual and automatic controls,

CarlZeiss optics,and an advanced automatic flash system.


It features a pivoting Carl Zaiss Vario Sonnar SX optical zoom
lenswith F2.0 aperture:a 1.g-inh LCD screen and an eye-level
electronic viewfinder; high-speed AutoFocus and manual focus ring

with LCDmagnifier; Hologram AF (Sony's laser technology for focusing


accurately in low-contrast and dark conditions); several metering options
(including raulti-pattern metering, which divides a scene into a matrix of
cells that can be metered separately); and NightShot mode (for capturing
infrared imageswhen there is no light).

victory.

Opera is slick, but its page rendering is nothing short of


horrendous. Galeon performed well in all tests, and. aesthetics aside, it's a good choice.
An honourable mention should go to Konqueror. Of
the other browsers, it was the nicest, and scores big points
for enabling you to kill popups a feature I hope is introduced in more browsers.
One final comment: only Netscape actually comes with
built-in Java support. For the others, you*ll need a Java
environment to run Java applets.
CaaadaCompares.com

El

TCPStaff

From

D A M

WEB

The DSC-F707 captures both stills and short video clips in a variety formats and
offers in-camera editing functions. It also has a QipMotion feature for creating 10frame animations. Ituses Sony's propriety Memory Stick slot and comes with a 16 Mg
card,aswellasan InfDLithium M battery,an AC adapter//charger,AV output and USS cables,
shoulder strap, and lenscap.

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font face= arial,hefvefksaonssetr sfzm'2'>

Continuedfrompage90
which in this caseinclude the user's name,
phone number, country of residence and
email address. This is all rendered in standard HTML, and could look something
like the following code:

b>enemyYouArecalling From/b>

5mailSubjea=5impleUserForm;
Smailgody=glmggody. sdulalion: Ssaluta-

salad name="counlry id">


option selected>Nnsseselect/opgon>
option value= UnitedStates>United

opgonvalue="Canada Canada/option>
opbonvalue= Maxim >Mexico/upton>
option valuea oaiey>OtherCounby'/option>

Save this code as form.php. The only


piece of this code that is non-standard
HTML is the onGick='validate(y iavaScript
function that is tied to the Submit button
for the form. We' ll get back to that later.
The rest of this is straightforward form
code that is wrapped within a table structure in order to make it look nice. Other

gselect>

than the name of the form ("simple form )

Sntes/option>
option value=United Kingdom>Unked

Kingdom'/opuon>
form action= response.php' meamd=post"
name='simple form >
Mble border= 0">
tr>
td>
dont fau. Oria(helvetfcaAO
RPseril' size= 2 >
b>your Name:/b>
input name=customer name size= 30'

'/lorn>

plus the Submit and Reset buttons. there


are f i ve "named" f o rm 6elds:

/td>

customer name, telephone number, extemion,

/font>

qtd>

td>
inputtype="boson name= 5ubmi"
value= Submit onGick='validateO'>
input type= reset name=Reset' value='Reser>
/td>

td>

font face= ariol,helveffraAsnssetil' size= 4


color= i ~
Su bmitted./b>/font>

Now we need to create a "response" page


that does ag of the form processing using
PHP and delivers an acknowledgement
page to the user, con6rming that their
information has been submitted. Here' s
what that corresponding code looks like

?php
name.corn";

Smailylo="webmsster@somedomain-

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Call for a Demo and comparef

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font face=arhl, helvegca,sans~ size="2 >


Your information hasbeen submitted to the
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er.Thankyou!

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mail(SmailTo,SmailSubjea, Smailgody,
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Part 3:Therespomepage

du>

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Smailsodf<moggody."Em
ail:
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html>
head>
blk>ResponsePage/bile>

/table>
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from: Smunhy id.sin;

These 6elds are passedalong for pro-

/td>
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dontface= ari
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input name="telephone number' size="25
nwleigth= 35 >
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'

Smai
lsody=Slmilscdy.Fxk Seaensbn,(n';
Smagsodydmoilgody Ihecountrythe useris

cessing to the PHP "response" page we


will create next, and ultimately contain
the information that is passedalong to the
Webmaster.

Qont>

SmagslhNSmoilgcdy."TelephoneNo: Stele.
phone number.kn;

muntry id,and email address.


td>
font face="arisf,helvoticaAanseorir size='2'>
b>your EmailAddress;/b>
input name="email address"sizm'25
madength= 35 >

minlenglh="50">

uon.gn*;
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Save this code as response.php. There
are two main parts to this page: the PHP
code that does the pmcessing of the form
information from the previous page, and
the straightforward HTML that displays a
simple "thank you" response to the user.
The PHP code contains string variables
designed to send information directly to
the Webmaster in the form of an email.
There arefour such string variables used
in thiscase,all of which correspond to the
parts of an email: SmailTo, SmailSubject,
Smailgady,and Smai(Headers.The SmlilTavariable sends the information to whatever
email addressyou choose, Smai)Subjectcorresponds to the title of the email, and tbe
variousSmailgadystrings contain the user's
input from the form. The SmailHeadeis
delivers the various headers in the email.
Each of theSauifgadystrings passalong the
form information contained in the
"named" fields. For example:

400 Sbeppord Avo. meal%


20s Soorborosgh, ON, MBS 4NS ~~

Ejt 125

The caursy the user isfrom: Canada


Email: jaaesmilhjSsame.mail-address.cam

(Esal of MeCovrsntsorSsaMe of Shay peal)

'

mLI (415) 8804$145 112kL (atro 8000808


81OKFO
T loni toufo.ydOSan SQd04uOsee lld04:00

anne crete 4 tr

Sl m a w a la ISI %IO HN cd I OI IN N 4 4111 cu OSSD


~

We now have two pieces of the puzzle:


the form, and the form response. This
may be enough for some simple applications, but at the moment there is no way
to ensure that all of the crucial ge)ds of
the form are Med in. You could get a
name but no phone number or email,
which in most cases isn't of much use.
The final step is to add form-checking
elements using JavaScript that forces the
user to 6)) in certain required De(ds.

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Domain dispute fast track 'biased'


Ottawaresearcher evacuates UDRP resolution record
OTTAWAA legal expert's analysis of

Unfairnessln the UDRP, found that the

fast-track arbitration, which is used to settle disputes over the ownership of


Internet domain names, suggests that the
process is fundamentaBy biased in favour
of outfits that want to wrest addresses
kom so-called cybersquatters.
Since the introduction of Uniform
Domain Name Dispute Resolution Policy
(UDRP) by Internet addressing authorities almost two years ago. critics have
pointed out that trademark holders who

Geneva-basedWorld Inte)lectue) Property

launch complaints under the policy win

of the time.
Two o t her a r bitration o u tfits,
EResolution of M ontreal, and CPR
Institute for Dispute Resolution in New

in an overwhelming majority of cases.


However, the new study released in late
August by Internet law expert Michael
Geist says the methods used to select the
arbitrators who rule on UDRP caseshave
had a dramatic impact on who wins and
who loses.

Organization (WIPO), whose Arbitration


and Mediation Center has handled 58
percent of ICANN's UDRP caseload, rules
in favour of the trademark holders 82,2
percent of the time.
The U.S.-based National Arbitration

name holder) exercises an option to have


three panelists, the complainant selects
one, the respondent selects one, and the
service provider assigns the third, often
with suggestions kom both sides.

Forum (NAF) has processedmost of the

Geist said acloseexamination


ofdecisionsmade by NAFpaneli
stsshowsthat...thebusiest
panelistshaveabove-average
recordsoff finding in favourof
trademarkholders.

remaining cases34 percent in all and


renders decisions favourable to' the com-

plaining trademark holders 82.9 percent

York, have been assigned just eightper-

Internet Corporation for Assigned Names

cent of cases between them. with complainants winning 63.4 percent of the
time at EResolution and 59.1 percent at
CPR.
Geist said it's not surprising that the

and Numbers (ICANN) to help sort out


conflicts over the rights to wordsusedin

trackrecords ofWIPO and NAF attract


the more UDRP business, since. under

.corn, .net and .org domains, hasseen rulings in nearly 3,400 disputes involving
more than 6,000 addresses.
Geist and five students at the University
of Ottawa Law School,where he teaches,
examined all UDRP cases decided as of

ICANN rules, it's the trademark holder


Sing the complaint who gets to choose
the dispute resolution provider.
But Geist said his analysis also suggests
that when staff at WIPO and NAF are
solely responsible for choosing the individual arbitrators who will hear their
cases, trademark holders are even more
likely to win.
The study points out that an arbitrator
(known as a panelist under the UDRP) is
selected by a service provider such as
WIPO or NAF alone when the complainant (the trademark holder) requests

The UDRP,originally established bythe

July 7. Their study confirms suspicions


that the two organizations whose arbitrators write the lion's share of decisions are
also most likely to rule in favour of the
trademark holdersusually larger companieswho instigate the complaints.
The study, called Fair.corn? An
Examination of the Allegations o

fSystemic

just one panelist. When the complainant


or the respondent (the current domain-

Geist said that in the lower-cost singlepanelist casesmore than 90 percent of


all cases complainants win 82.3 percent
of the time across all providers, and 85.4
percent of the time with NAF, and 84.4
percent of the time with WIPO.

However. when three panelists are on


the job, complaints have won just 60.3
percent of the time, the study says. At
WIPO, complainants are winning just 64
percent of the time under three panelists,
while at NAF that number is even lower,
51.9 percent
What's more. Geist said, a close examination of decisions made by NAF panelists shows that just six individuals were
responsible for 53 percent of that organi-

Meanwhile, Geist said. some NAF arbi-

trators who are widely seen as "respondent-friendly" have yet to be assigned to


even one lone-panelist case.
The study showed that the busiestarbitrator at NAP is James Cannondy, who
has found in favour of complainants in
95.7 percent of the 140 cases in which he
was the only panelist. That's six wins for
respondents,

Carolyn MarksJohnson haspresided as


sole panelist on 106 cases, finding in
favour of the complainants in all but three
The third, fourth and fikh-busiest NAP
arbitrators James Buchele,
R alph
Yachnin and Harold Kalina also are

complainant-kiendly more than 90 percent of the time.


On the other end of the scale, Geist
said, are WIPO-stabled arbitrators such as
G. Gervaise Davis known for a lengthy
battle against the animal rights group

PETA onbehalf of an individual who held


the PETA.org domain and Milton
Mueller, a Syracuse University professor
who wrote a UDRP critique titled Rough
Justice.
Neither Davis or Mueller have ever
been assigned by WIPO to work as a sole
panelist, but have been chosen 20 times by
respondentsin WIPO cases and in cases
decided by other providers, such as
NAF to serve on three-member pands.

zation's 966 single-panel casesup to July

"That Davisand Mueller would bepop-

7. And the busiest NAF panelists have


above-average records of finding in favour
of trademark holders.

ular among respondents... comes as little


surprise," Geist writes. "The complainant
Contirrued on page 103

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e ONLINE I CONNE CTED e


panqaechange once Ihwr ge bnnnanmd

ny's 65,000 U.S. home panelists, whose

Conlinuei ffom page PD

surfing habits Nielsen constantly moni-

band's constraints. Or, perhaps. their


increased usage reflects what can be

And new broadband users spent 23 percent more time surfing the Internet,
spending more than 15 hours online after
they made the switch.
The number of new, at-home U.S.
broadband userssoared 121 percent in the
six months ending in July, the company
said.
There are currently nearly 18 million
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homes, comprising about 18 percent of
the nation's 102 million wired households, Kaldor said.
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tors. Kaldor said the company'9 ratings

expected among normal Web users who

formula indicatesthat the behaviour of a


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Including it s 65.000-member U.S.
paneL Nielsen/NetRatings monitors Web

make the switch.


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based on Web usage among the compa-

edged, but once crunched, the numbers


indicate that increased Web use is pretty
normal behaviour for anyone making the

leap to bmadband.

cremes

~F

APE R

OMB
RE EDGE: CON}IEP406N PROD}}CTS

plowing through this," he said. "You have


to create more and more content because
people are able to consume it much more

quickly."
Perhaps not surprisingly, streaming

usage among 225,000 people in 26 countries, though no other nation was surveyed for the broadband ratings.
Kaldor acknowledged that there has
been some debate about whether new
broadband Internet users already were
frequent Internet visitors, and whether
their use spiked once Efeed kom narrow-

There's a message for content creators


in the survey, Kaldor said, since Web-pdge
views doubled, while time spent online
mse by just 23 percent. "People are just

media is an important driver among people who pay for higher bandwidth,
Nielsen/NetRatings indicates. Video often

Ther
e'samessageforcontent
creators in the survey... "You
haveto create moreand more
content becausepeople are
ableto consume itmuch more
guickly.u

is still clunky even at higher speeds, but

many other forms of streaming media are

"Some of this is attributed to the fact


that }manyj were aggressive Internet users

before they got broadbanck it's hard to do


a lot when you have to do dial-up," he
said, "But that's only about fiveto 10 percent."

finaBy earning their stripes in broadband


formats, accordulg to Kaldor.
"Between streaming audio and radio
information. between enhanced advertisements or enhanced catalogue information for e-commerce sites all those
diferent varieties of streuning mediawe see much higher usage among broadband users," he said. "That leads us to the
condusion that it's one factor that's lead-

ing us to broadband."
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I T Career Tr e n d s

Pr o d u c t i v i t y T i p s a n d T r i c k s

B o o k R' e v i e w s T u t o r i a l s

Word fields

ne of the least understood features


of Microsoft Word is its field
codes. These are not, as you may
have assumed, related only to Mail Merge.
In fact, they can be used for lots of other
purposes. This month, we' ll lift the lid on
Word's field codes and show you some fun
and useful things you can do with them.
You' re sure to find a use for some of these
field codes in your own documents.

i w o" w

s v v

Fabulous Excel
functions

e\ w

nnrsnaa ac ~ ~ o v "'
.

ox

Randomnumbers

AU Stmar~

nr waeensmosnal
aver nn
vao~N

AS Stma Concert

ni nowri&swossnl
assv las
isa coo

M wwll i a r l

Field codes are placeholders in a document that mark where


some variable text will appear. For example, if you want to place
the current date in a document you can use the Date field.
Because it changes every day, a field code or placemarker is used
rather than the actual date so it wiU update when the date
changes. Word allows you to choose whether you want to see the
field code in your document or its result and you can easily switch

bers) use:

aver Iha
ww~o

=RANDBETWEEN(10,100)

AB Stan Cancan

Baysworked

ni swan wswvs snr


bvWan

The Analysis ToolPak's NETWORKDAYS function calculates the number of workdays


between two datestaking into account

talall I a a

holidays that you specify. Place the holiAbtomabrslly numbering bibeti is easy to usingWorri's SEQfield mrie.

between the two.

ond date format in the list, enable the Update Automatically


checkbox and click OK. This inserts a Date field but this time the
date is probably formatted a Un(e differently. You' ll see the format
specified in the field code itself when you display it (Alt + F9).
Many of the items on the Insert menu are actually Word field
codes.
You can also insert a Word field code if you choose Insert, Field,
then select the field code from the list. To try this, choose Insert,
Field, then from the Categories list choose Date and Time, and
from the Field Names list choose Date. Now click Options and
choose the General Switches tab. Here are the available options

To see a field code at work, press Alt + Shift + D to insert a Date


field in your document. This will allow you to see the current date
or the Date field code. You can switch between the two by pressing Alt + F9 (this is a toggle shortcut key and switches between
displaying aa the field codes in a document and displaying their
results). The field code will look something like:
(DATEI@ "dd-MMM-yy")

Inserling Sdd codes


There are many ways to insert most of the available Word fields
in your document. You' ve just seen the shortcut option. You can
also insert a date by using Insert, Date and Time, select the sec

Continued on page 104


.

Strings in Java
By JacquesSnrveyer
tring manipulations are important
to every programming language, but
especially so for Java. Because Java
has become the language of the Internet,
it is now used for assembling and disassembling IP and other communication
protocol packets; parsing HTTP, FTP,
HTML, XML tags, etc.
ln general, doing elaborate String
manipulations is inevitably a large chunk
of Java applications. So getting to know
the Java String manipulation capabilities
is important. And for a variety of reasons,
Strings are one of the most idiosyncratic

Use the RANDBETWEEN functi


on part of
Microsoft Excel's Analysis ToolPak to
returna random integer between any two
numbers that you want to specify. For
example, to return a random integer
between10 and 100 (induding both num-

AS Stan roncmt

'at Scwns W all/EL anl

W hatareSell codes?

By Jlelen Bmdlay

of Java language syntax.


If you are a C or C++ programmer,
repeat the following 100 times: "the String
class is not equivalent to a char( J array."
In fact, first on our list of commonly
used String functions is copyValueOf(),
which transforms a char[) array to String.
Perhaps it is best to repeat the definition
of String directly from the Sun Java API
reference: "The String class is used to create and manipulate fixed length text
Strings."
The key here is that a String is of fixed
length and any change to its length by
operations like trim, substring, and concatenation work by creating a brand new

days across a row or down a column and


name this range Holidays. A function like

this will give you the number of workdays


for the month of October (taking into
account holidays that fall in that month):
=NETWORKDAYS(DATEVALUE(
"1/10/2001"),DATE
VANE("31/10/2001"),Holidays)

Eff
edive rates
If you' re receiving 4.75 percent interest per
annum and the amount is compounded

quarterly, the rate you' reactually receiving


is higher. To calculate how much higher,
use the EFFECT function to calculate the
effect
ive interestrate:
HFFECT(4.754b,4)

The end oi the month

String. The old String is marked as null,


discarded and made available for garbage

collection.
TTtis, therefore, is the fundamental performance trade-oS' associated with using
Strings: if your String operations involve
lots o f co ncatenations, c haracter/
subString insertions, or deletions you may
want to use the sister class StringBuffer
along with String to do your advanced
text manipulations. If you are just parsing
the String and not changing it, you can
easily stay within the String class.
Unfortunately, Sun i n i t s w isdom
declared in the Java API that both String
Continued on page100

The EOMONTH function returnsthe last day


ofthe month. It's syntax is date (the date
to measure from), and months (a positive
or negative value representing months
ahead or prior to the date). So, the last day
of this month will always be:
=EOMONTH(TOD
AYO,O)

Pain-free looknps
Lookupsaren'tthe easiest Excelfunctions
to create.Ifyou need one, tiy the LookUp
WizardAdd-in.Choose Tools,Add-ins,then
select the Wizard. Now choose Tools,
Wizard,
and LookUp,then step through the
Wizard to create the lookup function.

On-Iha-Syconversions
The CON
VERT function converts from one
Continued on page f05

wwwcsnadacomputes.mm ME coMpUTER
pApER GREATERroaonto Eomon ocTQBER2001 gn

C A REERS 8

T R A IN I N G

Java ltnorlalsl Part 10


Cowtimred frompage 99
and StringBuffer are to be final. This
means neither class may be inherited or
extended. Nonetheless, I haveseen implementations of a Text class that, in efiect,
copies StringBuffer code then adds String
plus additional functionality to form an
alternative to the String and StringBuffer
classes.
I leave this as an exercise to the ambitiousreader to create a superior superset
of the Stringclass (it is not easy).
String is a predefined, specialized dass
in Java and not a primitive type like
Boolean. int, or double. String is specialized because it has anumber of added features other classesdo not have in Java.
First, the plus operator is overloaded for
Strings in Java and indicates concatenation. It is one of the few cases in java in
which operator overloading is allowed. In
fact, operator overloading is one of the
C++ functions this writer wishesJavahad
retained (and is part of Microsoft's new
Java-derived languageGtt, or CSharp). In
addition, the assignment operator actsas
a constructor for Strings. The following
two statements are equivalent:

Hello
World

Shin fimdion

Basal on

Strin list
static Strin co alueOI cha data
siatic Strin~valueO
~fbasic ge
char charAt(int index
It
I Sl
Ih et I O

Consimdsa Sbin for b e Stria Buffer Strin~rhat .

t
~l"
S

Sl

Aparsorin Java
As noted in the introduction, Java programmers find they are constantly
required to parse Strings or even files of
commands or information in text form.
We have written a simple parser that illustrates the usage of some of the common
String functions.
Our program gets to show off how
some of theseString functions are typically used to parse a line of text. Here is the
code:

Ca
rnies charana datainto ietumedStrin .
Converis long, fioat,daub~
le, in char, or Boolean into a String.
Returns characterat position index in this Strin .
C P fh d th dht I -I = h

C 5

Ih ,~ I

" S PTW
Booleanendswit~hStrin suffix)
Bool
eanequals(Ob'ectob'

C I I Ih dn ' d l h
~SI
Returns trueif suffix is atendof this falseotherwise.
Returnstrue if obj is a Stun~with samecharactersasfhik

~beijgetg~es

int indexOIchar chr


int lengthQ
Sa
vin re~lace~
char olde char newc
~C A RIflllhSI ftedm
IS
l
Stri subStrin int istart
I~IT I'I
O
SIWIUPP
O

Retufns~osition in thissf~in of firs occurrenceof chr.


Counu chatactelsandreturns the lengffi of fhrsString.
R lac es every
occurrenceof oldewith newc in this svin .

Stlin trim

Removesblanksandwhites ace from both endsof strin .

n lh5

doM R h im
' -

ll

"

'

import java.lang."; import java.fang.*;


publicclassptokeni
// Allthe fields will be public for easeof access
public int pstalt; public int pend;public char

Returnstmeif this stringstarts with refix.


Returnssubstrin of lAis that be 'ns at islart andgoesto end.
Rd Sl ~ I h ll d d
M

55

R ll d

plype:
// ptoken=pafsetoken tells I things:
// where it siaits in the line -pstart
// where it ends inthe line - pend
// and whattype of token it is;
// currently just 'o'= operator
// 's' = for string
// but n=number,
k=keyword,v=uari
ablenameare
other possibilities

Note:Iho refeuloee tnaanmsirius;thusformsurinsxharAt(o) "thb isnwsnins.

The second idiosyncrasy of Strings is


that they use the same rules asarrays. The
following code helps to explain:

//Note alsothat all arraysstart at index 0


System.outpiintln(bb[ii] + " stariswith a " +

bb(iij.charAt(0));
//Finally notethat the first character of a String
starts at 0also

public classsti(
public static voidmain(StringalgsP)(
//Note bbbelow is anarrayof sfrings
String bbjj = ("Hefio", "World");
for (int ii= 0; iic 2; ii++)

Suing filstString ="Hello * + "World";


StringsecondStr = newString("Hello World");

ptokeno(

//Ihe Constructor is simply inibalized

This Java program when run will print


the following before exiting:

PStillt 1;
pend= -l;

re at.
C ERTI F I E D
E NG I N E E R

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//We couldcheckfor number, keyword,etc here


// in a morefeature richroutine

ptype= s;

npi.pstart= ist;

public sfsfic int psrseNext(String instr, int istart,

[stop= instr.substring(ist).indexOf(" "); //checkfor


blanks
jstop= (jstop <0)?iend: jstop+ isl;
npi.pend= (jslop < jmin)?[slop: jmin;
npi.ptype= 's'; returnnpi.pend;

StringPops,ptokennp0[
//This isour Parsemethod. First, findstart of next
token
int iend= instr.iengthQ;
int ist = is(art;
//The loopbelow ignoresleading blanksin string
//and movesist to first non-blank character in
remainingstring
whiie(ist < iend gg instcharAI(ist)= " )ist++;
//If ist= iend remainder ofsuing is blank; return -I
to indicateend
if(ist>miend)return -I;
//Now checkif we havean ops-operator
int numops= ops.length;

'

b OPEtlal ofFERTRI. %EPTEERER us


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Sdng opsp = ("P" "-", "/" " P", "=", ">", "',

HA fhflMCR
N O R

Stnng test= " this is a test


(okay1.999)hh=99.09+wlrdit;
test= (args.length>ml)? args[0[; test;
int ii=o; int icount aS

Continued on page 102

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while(true)(
npi ficount[mnewptokenQ;
//Note useof breakto exit out of loop
if((ii=parseNext(test,ii,ops,npl(icount[))<0)break;

//There is nooperator; so breakout nextstring


chunk

Sep. 29, 2001 Sat. 10:00am-3:00pm


OPEN (h FREE for everyone
Refreshments will be provided

sppiem Acmla I

int nn=0; int mm=0;

//Ths is whatmakespaimg tricky - cursor


updates
if([stop > ist)iminm(jstop<lmin )?jstop: jmin;

DUPLOUEIL pmoagt(hma
Dsploaua la Ooaaputer

C ISCO S E M IN A R

//We createanarray of 40empty ParseTokens;


this is ugly
//We shall seelater how toput tokens into iinkiist
ptokenPnpl = new ptoken[40);

npl.ptype= 'o';returnnpi.pend;

H I - T E C

connsass

Mnur 0000

Mess 52mo
OSLT. Ossa unsasaaso

<". '>". (; )". (", ) );

engthQ;

%Au Ae~.....

sda

//Add orchangethis list of operators as desired

npl.ps(art= ist;
npl.pend = ist + ops[ii).l

As C ssmeseca M

CJ

for(int inc; ii<numops;ii++)(


//loop thru all theoperators
jstop dst+ insrdubstring(ist).indexOI(ops[(i));
if([stop= ist)(
//We havethe next operator - return it

RA NEBlc~ p

4.*

// Here isstart up/test routine


public staticvoid main(Shing[)args)(

int jmin = 9999999; int jstop=o;

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public StringtoSlringQ(
//Allow tokensto print themselvesout intelligently
return "Start="+pstsrt+" end="+pend+"
Type="+ptype ": ";

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lava lblodalar Part 10
Continuedfrom page1or
mm = npiiicaunt).psiart;
nn ='npl[icaunil.pend;
Sysiem.ouiprintln(npl)icauni]+testsubsuing(mm,

ator in the remainder of the input line.

opsliil.lengthn

Parsing of Input Bne:


<Element of XML>123+76v'/Bement of XMLv

nn) );

leoant++;
) // End ofwhIle loop

Bemeni of XML 2

) // End ofmainroutine
) //End of piakenclassdefinition

5
6
7
8~

Parse tokens are the way programmers


break out command lines and markup
language messages into their constituent
parts. Sometiines the chunk from the
command line is also stored with the
token.
Note we call on String methods only six
times in RU of the Parse token code.
However. there is a fair amount of code
required to set up the right parameters to
be passed to the String methods. Let' s
look at each:

16
17
20
21
23
24

123
+
76

Elementof XML 25

10

39

Lookslike we are getting the length ofthe


opsarray,but we are getting the length of

2
o =operator the String in the operator String array at
posit
ion ii, We need this because some
16 s
operators
are several characters in length.
1 7 o=operator
This
also
requires us to put the longer
20 5
operator
s before theirshortercounterparts
21 a=operator
in
the
ops
array. Thus, the shift operator
23 s
u
must
pre
cede the greater than sign u
2 4 o=aperaior
in
the
array
ops.
25 o=aperaior
39 s
40

instr.substrlng(ist).indexaf(" ")

a =opelatof

treatscharsand Strings separately.

1)ins
tr.substring(ist)
Again, this returns the remaining substring

instr.substrlng(ist).indexef(ops[ii])

of instr starting at the position or character pointed to be ist.

1)instr.substring(ist)
Returns the remaining substring of instr
starting at the position or character point-

2)indexaf(" ")
Searchesfor the Nrst blank in the resulting

substring,orreturn -1 ifthere is notany.

ed to be ist.

test.
subsbing(mm, nn)

2)indexef(ops[ii])

returns 40, the size of the ops array.

Printsout the chunk from the String test


representedby this token.

This substring is immediately used by the


indexofmethod.It returns the position at

instr
.charAt(ist)
Return
s the characteratthe ist position in
the String instr. Note that, again, Java

which the String opsiiil is found in the


substring. If it is not found, it returns -1,
so weare,in effect,looking foreach oper-

::So&Train
51

substring(int1,int2)
This is a Java kludge, a vestigial programming mistake.

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lin OCIORER
zeal THE COMPUTERmPER GREA
TERTORONTOEDITION vwwvcv ~ m

So now you have had an in-depth look


at Strings and a sampling of how some of
the key methods and routines work. We
shall return to String mainpulation in
later tutorials simply because it arises so
often in programming with Java.
Check the section on Strings in Ivor
Horton's book Beginning Java 2 for more
detailed explanation of exactly how
Strings are constructecL EJ

Again, this is a double caiL

Is really two calls on String functions.

instr.length()
Return
s the length of the String. Note the
difference with array length routine that
requires no parens as in ops.length, which

int2
Thisdoes not point to the end ofthe substringbutto one characterbeyond it.Why?
Ask the developers ofJava at Sun.

JacquesSurveyer is a consultant and writer, hecan


be reachedat jbsuiv@sympaiico.ca.

Online guide to finding jobs in Japan


Ng Tokyo Connections launched recent-

ly,is aimed atjob-seekers in Japan and


Japanesespeakers looking for work overseas, The site pulls together disparate
(
online sources of information about jobs
in Japan, linking to relevant job-related
resources. The site's owners say each
entry to the directary is added manually,

keeping Tokyo Connections up-to-date


and accurate even providing reviews o
other job resources.

' ~y/Trine.
iakyacannecganscam

< ONL I N E
Aimster's controversial loss of its Internet
address to AOL Time Warner.
Davis, who was also a dissenter in the
decision that awarded the generic-sounding Crew.corn domain to the I. Crew
International dothing company, said
Geist's study supports the argument that
three panelists might approach their task
more studiously than does a lone judge.
Davis said that, even though he has
done some work for NAF, be isn't sure
how that organization selects arbitrators
for single-panelist cases, but that the
numbers make it clear that the process
isn't random.
Wrote Geist: "NAF is not alone on the

aamaln dlaputa fast track "blagad"


Continuedfrom page 97
has won only five of the (3 cases in which
Davis appeared as a panelist and Davis has
dissented in three of those (five) decisions.
"Similarly, the complainant has won
only two of the seven cases in which
Muefier has appeared as a panelist, and
Mueger has dissented in one of those two
cases." MUCUer also dissented in one of the
victories by a respondent.
Davis said he has now served three
times on panels with Carmody, NAF's
busiest arbitrator, agreeing twice and disa greeing and d issenting only i n

issuof caseload allocation bias... A


review of aU WIPO panelists that have
decided five or more single-panel cases
(and thus have a uack record) finds that
there are (04 such panelists, afi of whom
have a complainant-win percentage that is
higher than at least two respondentfriendly WIPO panelists who have never
been selected for sole panelist duty.
"Of the (04 (WIPO) panelists, only one
has a complainant winning percentage
that is under 50 percent," Geist wrote.
Geist, who was recently elected to the
Canadian version of ICANN for the .ca
country-code domain, said he will be suggesting that t h e C anadian I nternet

& C O N N ECTEDb

Registration Authority require three panelists for aU contested domain disputes


when it completes its UDRP-like rules
laterthisyear.
Assisting Geist in mining the data for
the UDRP study were lawstudents Hafeez
Rupani, Anna Russell, Teresa David, Will
Karam, and Paul Lewandowski.
A copy of the study, in PDF format, is
a vailable on
Gei st's W e b sit e
(aixtucttswa.ca/-geist/geistudrp.pdi).
Geist's team has also launched a companion Web site (wwwudrpinio.corn) devoted
to the UDRP that allows visitors to track
the decisions of individual panelists.
Newsbytes

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C AREERS & T RAI N I N G


tsned Ilehb

instructions and the field

Continued jrcm page 99

disappears.
To see how this works,
open a new Word docu-

for this particular fidd. You can now


choose the date format &om the list dis-

played and dick Add to Field to indude it


to your Beld code, then dick OK, and OK

again.
Another option for inserting Beld codes
is to type them yourself. While it may look

document up so the ticket


stub and the ticket have tbe

et Ic cmynn ivss Inn ten 'esteni'euti


nuiitsnntig'rnuiuslissn 8 n 8 n I

.l+QC2(OSdf I ' iws


t i/a s E S ig I
e e ~

same number.
To show how this is done,
here's a simple example that
creates six tickets on a single
page. Begin with a new Word

ment and click where


some text is to appear.
Now choose Insert, Field,
then choose Document
A utomation f r o m t h e
Categories li s t and
M acmButton from th e
Field names list. In the
text area at the foot of the

document and chooseTable,

another, the MacmButton. This Beld is

Insert, Table, then set the


number of columns to two
and the number of rows to
six and dick OK. Drag the
dividing line between the
dialogue, t yp e th i s:
columns to the left so that

I I . ~ r a e6tfl au I
NnM
euo (Gick hereandtype dte
the left column will become
li
addreisj. Click OK. If 6eld
~
".
'
anno)
a narmw ticket stub and the
Fttns [c '
codes are set to display
right column the ticket itself.
Sate: 24-Jd-81
results you' ll see an nina
Drag the bottom border of
marked [Gick hereand Ape
the table down till it sits just
wuntnnt
the address). Before you test
ns
inside the bottom margin of
tins. save the file, then
the page (use the vertical
canted niih aWent8dd cede,aiknn teen te edcuy a Regsin adeutaent
click and test it. You' ll see
ruler to see where the margin
t he Beld code text disappear as it is
ment) as shaded on the screen so they
en ds). Select the tableby clicking insideit
replaced by the text you type.
stand out, you can do this by choosing
a n dchoosing Table, Select, Table, then
Using Click Here 6elds in your tem- Tools, Options, View, then &om the Field Ta ble, AutoFit, and Distribute Rows

great for creating Cfick Here blocks in


yourdocuments.For example. if you're

pbtesallows youto mark key areas for the


document user to type into. It aho allows

creating a template for others to use, you


can insert a Click Here block with some
explanatory text to indicate what data
should be inserted at that point. When the
user has read the information and they
click the block, their text replaces the

you to indude explanatory text inside the


markers to help users understand what is
required at specified points in a document.
If you want to show the Click Here
Raids (and any other Selds in the docu-

like you can simply type them inside a set


of curly brackets, this isn't the case. You
must use Word's shortcut key combination Contml + F9 to insert a set of Beld

code markers, then you can type your


field code inside thesemarkers. To create a
date Se)d code, press Contml + F9 then
type DATE(@ mlrN(d.W". Move away fmm
the code and, if the date doesn't appear,
select the entire code and press F9 (this
shortcut key updates the selected Geld).

ClickIlarebbck
Now that you' ve seen how to insert a Beld

code and use of oneSeld code, let's look at

Shading dropdown list select Always, and Evenly.


dick OK.

Cteafisg Sckeb
Field codes can also be used to create tickets for events and rafi)es. Word will number the tickets sequentially starting at any
number you want. You can also set the
u

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one of the two rotated text options.
To enter the numbering into the 6rst
cell, click in the top-left cell (the first stub)
where the numbering is to go and choose
Insert then Field. From the Categories list
select Numbering, and from the Field
names list choose SEQ. In the text area
below, type the word Ticket after the word
SEQ, then dick Options, and choose the
Field Specific Switches tab. Click the ir
field and click Add to Field. After the ir in
the text area at the bottom of the dialogue, type the starting number for your
tickets (for example, 10,000) and click OK
twice. The word Ticket is the name you're
giving to your autonumbering sequence
and their switch sets the starting number
for the sequence.
Now to add the same number to the
ticket itself, click in the top-right cell
where the number is to appear and choose
Insert then Field. From the Categorieslist
choose Numbering and fiom the Field
nameslist choose SEQ. In the text area
below, type the word Ticketafter the word
SEQ, then click Options and choose the
Field Sperific Switches tab. Click the ic
field, click Add to Fidd, then click OK.
and OK again. Notice that you use the
name Ticket to continue the pre-existing
autonumbering sequence and the ic field
simply copies the next closest auto
sequencenumber so you get the same
number twice.
Into the secondcell on the left you' ll use
similar steps to add a field that wiB contain SEQ Ticket and in the second cell on
the right you'6 repeat the steps that you
used to create the cell above. When the
cells in the seond mw are complete, you
can copy the entire row by selecting both
cells and choosing Copy. Now select the
third row and choose Paste. Continue to
Copy and Paste until you' vecreated all the
tickets you need (or as many asyou think
reasonable to plae in a single document).
Remember to copy the data from the second row and below (don't copy the top
row of the table as it contains the seed
number for the ticket sequence).

If your numbers aren't updating, don' t


worry. When you' ve finished copying,
select the entire document by choosing
Edit. Select All, andpress F9 to update all
the 6eld codes.

RightMick selecfionhox
The final use we have for Word's field
codes is a selection list you can create to
allow your user to insert text from a list
that you' veset up for them. It's a neat tool
that uses Word's AutoText field and it is
fairly simple to create.
Choose Insert, Field, and from the
Categories list select Links and references
and from the Field names list choose
Autotextlist. Inthe text box af'ter the word
Autotextlist type the word "staN"(include
double quotes). Click Options, choose the
Field Specific Switches tab, choose theis
switches, and clik Add to Field. In the
text area below, after the is entry. type
staNist"inside quotes (this is a style name,
which we' ll set up shortly).
Now, to set the screen tip so it prompts
the user, choose the tt switch and click
Add to Field. In the text area below. after
the tt entry, type"Rightclick snd selects person
from the list" inside quotes and click OK
twice. Your field code should look like
this:
AUTOTE
NTLIST"slaW' its 'stsfgisf(t "Right dickaad

select apersonfrom theI<


To create the list of names, start a new
line in your document and type each
name, one per line. pressing Enter
between each one. Select the list of names
and, in the Style box on the Formatting
toolbar,type stsNist as the new style name
and pressEnter. Click the Show/Hide button on the toolbar so you display the
paragraphmarkers in the document and,
without selecting the paragraph marker,
select the first person's name and choose
Insert, AutoText, New, then click OK (or

simply pressAlt + F3).


Repeat this and add an AutoText entry
for each person in your list. You can now
remove the names from the doument
leaving just the Beld code in place. Save

T R AIN I NG w

Skuldt 'tipsF
abulousNxul functions

your document.
To test the 6eld code, hold your mouse
over it and wait until the screen tip
appears displaying the Help text you
typed following the it switch. Now rightlick and you' ll see the list of names
appear. Choose a name from the list and it
will appear in place of the word Staff in
the document.
Now that you have the list of names,
you can create the dropdown list at any
time in the future by simply inserting the
ield code in any new document.If you
f
plan to use this list regularly you can create the field code itself as an AutoText
entry by creating it, selecting it, and
choosing Insert. AutoText, then New. Type
a name for the entry (Staff is a good
choice) and click OK.Now you can create
the field code at any time by typing Stag

Cunririverf frmapure 99
unitof measureto another.Forexample;
to convert32 degrees Fah'
renheitto its
Ceisim equivalent, use this function
Konven(32,"F","C). There are plenty of
conversions it can help with. Look in
Help to see what onversioris it will per.
form and how to specify each unit of

measure.

I Thesecondlargest value
Use 'lARGE to extract the nth largest
value from a list. Using MRCE(A2A2002)

returns the second largestvalue,change


the 2 to a 1forthe largestand to a 3 for
the third largest,'etc..

Squaresandexponents
To square a' number, raise it to the power

and pressing F3 (you can use this same

of two, so two squared wili be calculat-

method to make any field code an


AutoText entry).
There are plenty more Word fields you
can use that will help you automate your
documents and you' ll find some useful
information about them in Word's Help
feature. CI

ed by,=2" 2, and two cubed by =2" 3, etc.

To firid the square root of a; number, use


the SORT function. The square root of
144:can be obtained using '=SORT(ter).
You can also raise the number to the
power of one half to find the square root
so =tot" 6/2) works just the same. And it

extendseasilyto cube rootsand beyond.


HelenBradleyspecializes in wriiiag hands<a tutori-

The cube root of 27? Use =27" (1/3) to


find out.

als.Hercolumnsappear regularly in anumberoi

' Continued anpage 106

publications inAusirsiis, Canada,the Usk sadthe

U.S.Contact Helenat heleabnhelenbrsdleyom.

I s I

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www.canadammixaes.mm THECOMPUTERPAPER GREATERTORONTO EDITION OCTOBER200i I 0$

C AREERS & TRAI N I N G


Careers 8 Training
Epsan ....... . . . . . . . . . . ..15
CanadianEducation Cenlre ..103 Fuiinu Canada ........ . . . ..4
CANNETTechnologies..... 101 G2000SYSIEMS ..........88
COMNETCENTER ........104 Gigabyte..............17,35
Cybercily ...... . . . . . . . ..104 GoGoComputer, ..... . . ..85
HIGHTEC
HINNOVATIONS ..105 Hewlett Packard ..........5, 7
Hiiech Network....... . . ..101 Hils..... . . . . . . . . . . . . . ..107
Microcomm ....... . . . . ..101 I TeaComputer ....... ... 44
RedHat ..
IC Technology ....... . . ...94
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Toronto Image ....... . . ..104 Infone
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Keil Computers ....... . . ..62
CD Rom
KV Comprders ....... . . . ..98
CD Creation ..
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LG Beclronics....... . . . . . .H
Computer Books
Lisle Computer ........86, 87
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Fan's PC .... . . . . . . . . . ..78 Micropoint
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Hl Computers....... . . . ..108 M IT ....... . .
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DamainPeople.corn........20

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MeccaInternet Solutions ....91
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Pathway ........ . . . . . ... 25
MultimediaEnecls .........4i
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108
OZ TechComputes........75 SecureNet
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PCVillage ..
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Promax....
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Seoul Computers .........109
SignaComputer....... ... 39 Senrice lk Consulting
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Hardware & Software


3P Computer 8 NetworkCanada
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ACMComputer ....,.. . . ..95 Sunny
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AdvancedComputer .......97 SuperideaTechnology......92
AdvantageComputer .......95 The ComputerEdge........23
AlternateSource ..........92 The realCanadian .....56, 111
AMKServices....... . . . . ..82 ThroneComputers.........61
Arco Computer ...... . . . ..44 TamkenTechnologies ......59
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CanadaComputer .........70 Winlel Computers ....., .. 37
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Compusolulion Depot ......89 Worid'sCheapestComputer
ComputerCentral ...... ...63
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Computer Ultra ....... . ...87 Xquizzit Corporation .......87
CIX....;. . . . . . . . . . . . . . ..14
CybraianComputers .......64 Nadntosh
Dell Canada.............. 2
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EbmansComputer.........26 Notebooks
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InfomaxConsultants....... 109
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Monitor PlusInc....... . ..109
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QuantumMedia....... . ..108
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SPDTechnonologies ......108
TCP Servicesl
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, Quick Tips: Febuiaus Excel fsmcBons

Now or taday?
Ta return the current date and time, use
=NOWO. To get the date but ndt the time,
use =TODAYO.Of course the time is based
on thecomputer's dock, so if it's wrong,
the date and time wi(l be tao.

W hen was
thatprinted?
Add an entry into a cell on the worksheet
to show the date and time it was printed
usinga combination ofthe NOW and TEXT
functions. For example:
="Printed: '&TEXT(NOWp, "ddd, dd-mmm-Yryy
hh:mm")

Snm theseif ...


The SUMIF function adds a range af numbersifthey comply to a stated condition.
For example, this function adds ali the
numbersin the range B2:8300 for which
the corresponding entry in column A is
Yes:
=SUMIF(AI'As,"Yes",81:88).

I UNIF help
If you' re having difficulty getting a grip on
SUMIF, fire up the Conditional Sum wizard,
It'
s an add-in,so make sure it's enabled
usingTools, Add-ins, then find it on the
Tools.Wizard menu, which win step you
through creating a SUMIF function.

?06 ocroeER 2001 THE COM


pulnr pxpER GREATERroxorno EamON rawrcaaamcampatascom

'

Simply highlight a series of numbers on a


worksheet and the Status line will show
theresult ofone ofa number oFfunctions
applie
d to these numbers. With the numbers selected, right-click the function in
the bottom ri
ght of the status line and
choose from the functions listed (Sum,
Average,Count,CountNums,Maxand Min).

Nore information?
We've taken a very brief look at some of'
Excel'
sfunctions here.Ifyou want to know

more,use Excel's Help and type the name


ofthe function into the Answer Wizard to
get more usefui information and samples.

AnalysisToolpah missing?
Check that the Analysis ToolPak is
instaned by choosing Tools, Add-Ins and
look for Analysis Too(Pak in the list. If it
doesn't appear, install it from your original

Microsoft Office CD. Once the ToolPakisI


installed, load it as an Excel Add-In by
choosing Tools, Add-Ins, selecting the
Analysis ToolPak checkbox, and clicking
OK.CI
HelenBradley speaalizes in writinghandsan tutorials. Her columnsappear.regularly in a number of
publications in Auslralia, Canada, the U.K.and Ihe
U.S.Contact Helenat helen@heienbradleycom.

SUBSCRIBENOW!
off thecurrent subscriptionprice8I5.

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rke Coal parei Paper is nat r ecpansible f or' errors a r o missions.


The Ad Index is printed as a courtesy ra aur readers and advertisers.

Quick answes

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