Gautam Ghosh

Contact No. 9866511236

Email : gautam.ghosh@gmail.com

Independent Consultant (September 2006 to present)

(a) Tvarita Consulting – retained Senior Consultant
Period: November 2007 to present
Tvarita Consulting is a HR consulting firm based in Hyderabad and Chennai that works with clients in strategic
HR Consulting, HR Outsourcing, Incubation Projects and Learning Services. My role is to develop business and
to deliver and manage HR Consulting and Training projects.

(b) Co-Founder and Managing Partner – the Imagence Partners

Period : September 2006 to November 2007
The Imagence Partners was a boutique OD, HR and Social Media consulting firm my wife and I started in
September 2006. Specialised in consulting for Performance Management, Business Blogging, Learning &
Development and Knowledge Management.
Some assignments delivered:
• Accredited learning partner with ICICI Bank, delivering training programs to first line managers and
individual contributors.
• Delivered a program on Performance Management for a IT Products company
• Social Media Strategy for an executive search firm
• Workshop on Employment Branding and Social media for Frito-Lay India (PepsiCo India Snacks)
• Workshop on transitioning new employees to professional life for a professional services firm
• Talk on using social software tools for knowledge sharing for an Indian IT firm.

Been a visiting HR faculty at the Kirloskar Institute for Advanced Management Studies, Harihar for the elective on
“Performance Management and Competency Building”

Previous Professional Experience

Organization: Deloitte India Consulting Pvt. Ltd

Designation: HR Manager
Time: January 2006 – August 2006

Job Responsibilities

HR responsibilities for 400 people of Enterprise Applications Consulting group located in Hyderabad. Am accountable
for the following:
• Rollout of HR policies
• Semi-annual performance management activities
• Employee Relations
• Counseling and Coaching Managers to control attrition.
• Analyzing trends in attrition and working with business to implement action plans to arrest it

Achievements

Calculated the cost of replacement of attrition of employees in the Consulting businesses

Raised awareness of alternate career tracks and reward and recognition policies and coached managers to utilize them
to increase employee engagement.
Deployed an attrition tracking and forecasting mechanism for the SAP service line.

Organization: Dell International Services.

Designation: Learning & Development Advisor and then HR Generalist Advisor
Time: January 2005 till December 2005.

Job Responsibilities

Organizational Development initiatives for Dell’s International Services group based in India. Some of these activities
are:
 • Employee Satisfaction Surveys
• 360 degree feedback – I personally deliver feedback and coaching to front line managers.
• High Potential Talent Development
• Further Education Policy
• In addition to these activities I also deliver training programs in the leadership and management development
areas, like Coaching, Feedback, Emotional Intelligence and Leadership.
HR responsibilities for 200 people of Dell Global Financial Services group located in Hyderabad. Am accountable for the
following:
• Interfacing between the business and employees and other stakeholders in HR and payroll.
• Headcount and Attrition analysis
• Counseling and Coaching Managers to control attrition and increase scores in the bi-annual Employee
Satisfaction Survey
• Facilitating quarterly succession planning sessions with senior management of the business.

Achievements

• Conducted the first ever succession planning session for the business.
• Initiated a weekly attrition tracker for proactive retention management.
• Launched open HR hours for employees to come up with grievances and issues to resolve. \
• Redesigned the Further Education Policy after conducting an employee needs survey to make it more
encompassing and tuned towards employee needs.

Organization: Hewlett-Packard
Designation: Training Development Specialist
Time: September 2003 to December 2004

Job Responsibilities
Management, Leadership & Professional Development of 2700 employees in HP’s Business Process Delivery
Organization based out of Bangalore and Chennai. Reported first to the India Training Head and then to the TSG WD &
OE Director based out of Singapore

Achievements
• In conjunction with the technical training team developed the training road map for most of the roles in the
organization.
• Developed a worldwide basic Management skills program along with the worldwide leadership development
team and piloted the same.
• Modification of global training into local offerings by utilizing lower cost of local vendors while keeping global
quality intact.
• Delivery of approximately 30 training programs per quarter with a consistent rating above four (on a scale of
five)
• Redesigned the new employee orientation to suit the Indian organization.

Organization: Erehwon Innovation Consulting

Designation: Consultant – Individual & Organization Development
Time: August 2002- July 2003

Achievements
Erehwon Consulting is a niche consulting firm that helps organisations innovate. My roles were in :
Conducting OD workshops and facilitation of client challenges in the areas of:
- Creativity And Innovation
- Building Generative Teams
Leading the e-initiatives of the firm (website development, launching a virtual community around organizational
innovation)

Some Assignments Delivered:

• A team building training programme for ITC Limited.
• Co-facilitating leadership alignment for Intel.
 • Creativity training for sales team of Cholamandalam Finance.
• Pre-intervention diagnostic to ascertain issues in the leadership team of Tanir Bavi Power Plant (a GMR
Industries group company).
• Strategy diagnostic to ascertain gaps between planned and executed strategy of TAFE Ltd.
• Insight research for launch of Tehelka’s weekend newspaper.
• Dissemination of a new concept of strategic management as part of a large research project- The Challenger
Research.

Organization: Satyam Computer Services Ltd.

Designation: Senior Executive
Time: April 1999 – July 2002

Achievements:
• Implemented Corporate Initiatives like Mentoring and Coaching and also facilitated a business unit to define its
vision and future business strategy.
• Was part of a team which developed project based on eLearning to deliver training via the web to all
employees of the company. Also got trained on a Learning Management System (Isopia – now part of Sun
Microsystems) as a Business Analyst.
• Part of a team that implemented Knowledge Management as a way of life and capturing tacit knowledge to
make it explicit. Developed a methodology to capture tacit learnings generated in groups that worked together
on software projects. Recognised as a thought leader in Knowledge Management internally.

Pre-MBA work experience – (1994-1996)

Organization : Eli Lilly Ranbaxy (now Eli Lilly India)

Achieved 120% sales to target ratio for 3 consecutive quarters.
Solved the problem of dumping by building relationships with retailers and whole-sellers.

Organization: Welcomgroup Rama International

Worked as a reservation supervisor, and maintained the booking status of a 108 room 5 star hotel.

Education:
• MBA - XLRI, Jamshedpur, India. Specialisation in Human Resource Management. (1999)
• BHM – University of Mangalore, Bachelor of Hotel Management from the Welcomgroup Graduate School of
Hotel Administration, Manipal. (1994)
• ISC – St. Francis’ College, Lucknow. Science major from the Indian Secondary Certificate, India. (1989)

Formal Learning Programs:

• MDP by XLRI on “Consulting Skills for OD Practitioners” delivered by Dr. Udai Pareek and Prof. E S Srinivas
• “Flawless Consulting Skills for Internal Consultants” by Designed Learning.
• First and Second Phase Internship by Indian Society for Individual and Social Development (ISISD) on group
human processes to be a process anchor. Participated in a process lab on 'Role Identity in Organizations'.

Other Recognition
• Part of the Human Capital Institute's thought leadership panel on the Next Generation Workforce learning
track.

Publications
• Won the third prize in the Young HR Managers Conference for a paper written on 'The HR and IT partnership
at Satyam' as part of the National HRD Network's Conference in New Delhi, 1999.
• Case Study Analysis for BusinessWorld magazine on marketing through blogging, March 2007.
• Published an article on “Leadership Development” in the February 2006 issue of “Effective Executive” published
by the ICFAI University Press.
• Published an article on “Talent Acquisition using the internet” in the February 2006 issue of “Consultants
News” in the US.
 • Publish a HR and OD related blog at http://gauteg.blogspot.com which has won the following recognitions:
• In the top 25 in the list of Career 100 blogs compiled by RiseSmart,
• One the top 25 HR Blogs compiled by HRWorld,
• Listed on the top career sites on Alltop.com
• Was a winner of the Recruiting.com "Special Blog Award for 2005", and the second most popular blog
of 2006.
• Article in the HRD Newsletter on Virtual Communities, 2000.
• Case Study analysis in the HR magazine, Human Capital, January 2006.
• Have Published HR related articles online at HR.com and Cybermediadice.com
• The blog has also been featured in the book Business Blogs: A practical Guide written by ex-Accenture,
USA KM Practice Leader, William Ives and Amanda Watlington

Personal Particulars:
Date of Birth: 8th September 1973
Marital Status: Married with two daughters.
Interests: Reading, Writing, Connecting with people around the world.
Languages: Read, write & speak - English, Hindi. Only speak- Bengali.