4/21/2016

(1)FINNAreyouournewISServiceDeliveryManager?

Sprsmlomstillingen

AreyouournewISServiceDelivery
Manager?
Arbeidsgiver
Sted
Frist
Nettverk
Varighet
Sektor

NorthAtlanticManagementAS
DRAMMENSVEIEN288
0283Oslo
11.05.2016
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ISServiceDeliveryManager
IT
ITdriftogvedlikehold/Drift/Operations

Kontaktperson

EveMendel

Telefon

94850313

Sendmelding
132flgerdettefirmaet
Hjemmeside
FlerestillingerfraNorthAtlantic
Drilling
Frist

11.05.2016

DRAMMENSVEIEN
288,0283Oslo

NorthAtlanticDrillingisaleadingoffshoreharshenvironmentdrilling
company,aimingtobeourcustomers'mostimportantpartner
inmakingoilandgasavailableinasafeandcosteffectivemanner.North
AtlanticDrillingisamajorityownedsubsidiaryofSeadrillLimited.
Wearelookingforaselfdriven,openandenergeticprofessionaltojoin
ourteam.Weseekindividualswhorelishthechallengeof
workinginafastpaced,excitingenvironmentandhaveapassionforthe
oilandgasindustry.Ifyouenjoyworkinginacorporatefunctionwhere

Stortkart Hybridkart Flyfoto

yourworkishighlyvaluedandimpactsvisiblyonourpeopleand
businesswearethecompanyforyou!

WEOFFER:
Professionalteamwithsolidoccupationalknowledge
Agreatworkingenvironmentwithwarmandamicablecolleaguesin
Oslobutalsointernationally
GreatlocationatLysaker
Competitivetermsandconditions

REPORTINGLINE
TheISServiceDeliveryManagerreportstotheCFO.
ROLE
ManagelifecycleofITcorporateprojectandinitiativesforRegionand
RigFleet.Includingexpansionandgrowthofofficesandrigs
ActasaBusinessPartnerforInformationServiceswithinthe
respectivebusinessunit(region)andthroughengagementwithfunctional
headssupporttheobjectivesofthebusinessunit
OverseetheperformanceofallInformationServicesdeliverywithinthe
respectivebusinessunit(region)
EngagewithallInformationServicessupportfunctionstohelpestablish
newinitiatives,serviceimprovementsandoptimizeservicedeliveryto

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4/21/2016

(1)FINNAreyouournewISServiceDeliveryManager?

newinitiatives,serviceimprovementsandoptimizeservicedeliveryto
enhanceoperationaleffectivenesswithintherespectivebusinessunit
(region)
Maintainandexpandtherelationshipwithfunctionalmanagementinthe
respectivebusinessunit(region)toensurecorrectstakeholder
engagementfornewandongoingprocessimprovementinitiatives
includingfinancialmanagement
Actaspointofescalationsforthebusinessandrigfleetidentifyingrisk
factorsandcontingencyplans,communicatecriticalfactorsto
managementandotherstakeholders
ManagementofoffshoreITproducts,projectsandresourcesontheRIG
fleet
KEYRESPONSIBILITIES
ProactivelyleadtheISaccountplanningprocessthatdevelopsmutual
performanceobjectives,financialtargets,andcriticalmilestonesin
keepingwithsetbusinessunitobjectives
Proactivelyassess,clarifyandvalidatecustomerISneedsonan
ongoingbasis
Ensureeffectivenessofimplementedchanges(processes,tools,
servicetransformationsetc.)andreportstatusofallISdeliverieswithin
therespectivebusinessunit(region)
CoordinatetheinvolvementofrespectiveISsupportpersonnel,
includingmanagementresources,inordertomeetperformance
objectivesandcustomerexpectations
ProvidesupportandguidancetoISOperationsCoordinatorsand
contractedISSupportpersonnel
ManagetheISoperationalservicedeliverywithintherespective
businessunit(region)ensuringagreedServiceLevelsaremaintainedin
keepingwithsignedcontracts.Escalatewherenecessaryinkeeping
withservicegovernanceroles
ManagetheintroductionofchangewithintheISenvironmentensuring
risksaremitigatedandbusinessunit(region)disruptionisminimized
CommunicateallISservicedisruptionswithintherespectivebusiness
unit(region)
BealoyalandastrongadvocateforISPolicyandensurethatIS
supportactivitiesareperformedinaccordancewithISdirectivesand
standards
ACCOUNTABILITY
EnsurethatagreedISprocessesarestrictlyadheredtoandin
compliancewithallISDirectivesandstandards
ActivelypromoteandparticipateinCompanyHSEDirectivesand
RegionProcedures
EnsureISalignswithfinancialobjectivesoftheregionbycritically
reviewingcurrentspendingforISandproffercostsavingmethodswith
effectiveandefficientsolutions
EnsureISBusinessrequirementsfromvariousdepartmentheadsare
fedintotheCorporateISStrategyonanongoingbasis
Reviewoutcomeofchangeswithusercommunityandreportfeedback
tochangeadvisoryboardasneeded
CommunicatetheoutcomeofchangestoSeniorISmanagementduring
thesamechangewindowtoensureasmoothimplementationatalltimes
EnsureallISCoordinatorsaretrainedoncompanysystemsandIS
Supportprocessesandthataconsistentsupportprocessismaintained
acrosstheregion
ProvideISCoordinatorswithguidanceonbestpracticesforuser
supportforonshoreandoffshorepersonnelandensureallIS
coordinatorsarecertifiedtogooffshore
EnsureallcontractedISsupportpersonnelfollowSeadrillISstandard

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(1)FINNAreyouournewISServiceDeliveryManager?

EnsureallcontractedISsupportpersonnelfollowSeadrillISstandard
supportprocessatalltimes.EnsureaclearstatementofWorkisagreed
andsignedbeforeanycontractedworkiscommenced
Ensurethatalldeliverablesfromanycontractedworkaresignedoffas
completedsatisfactorilybeforeanypaymentismade
EnsureSLAsarereviewedforcompletenessandmeetcompanyneeds
ofqualitydeliveryatalltimes
EnsureSLAbreachesarereportedpromptlytoseniorISmanagement
forpenaltyclaimsorserviceimprovementpurposes
Controltheimplementationoftechnologychangestothelivebusiness
environmentwithminimumdisruptiontothebusiness
EnsurethatChangesaretestedsuccessfullyandwithproofbefore
introductionintotheliveenvironment
Communicateallplannedserviceoutagesatleast3daysbefore
intendedchangewindow
Communicateallunplanneddisruptionstothebusinesswithin24hours
ofoccurrence
EnsureISCoordinatorstakeresponsibilityforcommunicatingwiththeir
subregionsandrigsforallplannedandunplannedoutages
OverseeISactivitiesrelatingtoneworexistingrigintakeintotheregion
CommunicateactivelywithseniorISmanagementteamandparticipate
inorleadcompanywideprojectsasrequired
LIMITSOFAUTHORITY
AsdelegatedbytheCFOfortheregion
Seadrillreservestherighttoamendorchangetheactivitieslisted,
takingintoaccountthejobholdersqualificationsandexperiencetoenable
thebusinessneedstobemet
EDUCATION
TenormoreyearsofprofessionalInformationServicesexperience
workingwithintheOilandGasindustryisdesirable
AformaleducationequivalenttoaMasterdegreewithina
technical/economicaldisciplineisrequired.Relevantexperience
performingasimilarrolewithintheOilandGasindustrymaybe
consideredinlieuofthisrequirement
FluentinEnglish,bothverbal,writtenandpresentation
AbilitytomanageateamofISTechnologyspecialistsandservice
companiesprovidingISservices
Excellentreporting,planning,budgetingandprojectmanagementskills
KEYPERFORMANCEINDICATORS
DirectiveandProcedureDemonstrationofknowledgeand
requirementswithintheISdomain.Ensurecomplianceatalltimeswith
CorporateISDirectivesandprocedures
CommunicationEffectiveandefficientcommunicationsparticularlyto
thebusinessusersonISincidentsthataffectnormaloperationsboth
onshoreandoffshore.Proactivecommunicationsatalltimes
QualityofWorkAbilitytoresolveincidentswithinagreedperiodsand
accordingtobestpractices.Abilitytomanagechangeandprojectsto
deliverqualitybenefitstothebusinesswithminimumdisruptiontonormal
operations
TeamworkRecognisedbybusinessusersasateamplayer,providing
benefitandsupportasrequired.Abilitytomentorandguide
subordinates.DepartmentperformancetobemeasuredfromRig
Managers'quarterlyfeedbackandOperationsDirectors'feedback
Proactivedecisionmakingoncriticalsituationsthataffectthebusiness
adversely.Takeconstructivefeedbackfromdepartmentheads,rig

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(1)FINNAreyouournewISServiceDeliveryManager?

adversely.Takeconstructivefeedbackfromdepartmentheads,rig
managementteamandseniorISmanagersasinputsfordevelopment
CostControlAlignregionalISbudgetsandexpenditurewithIS
Strategyatalltimes.IdentifyandcommunicatewaysIScouldhelpsave
costwithoutcompromisingqualityofdeliverables

BEHAVIOUR
Honest,trustworthyandprofessionalatalltimes
UpholdsSeadrill'scorevaluesandgoodreputationbothinternallyand
externally
Safetyconsciousatalltimes

PLEASESUBMITYOURAPPLICATIONVIASEADRILL
CAREERS:http://www.seadrillcareers.com/searchapply/
PLEASENOTETHATWECANONLYACCEPTAPPLICATIONSIN
ENGLISH.

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