Inputs

received
from
(Suppliers)

Inputs &
Communication

Activity

Outputs &
Communication

Outputs
given to
(Customer)

Process
owner

Manageme
nt

Project
Manag
er /
HOD

Customer

HOD

Design of
solution

Customer

Requirements
gathering from
customer

Project
Initializati
on

Site visit

Design
BOQ
Cost
Estimation
Detailed
Project report

Types of
project
Turnkey
project
Project
Manager /
HOD

Consultancy
project
Cost plus
Digitization
and scanning

Project
type
Selection

Selected
project type

 General
requirements
and usage
criteria
Technical
specification
Customer

Project
Requirements

Proposal
preparatio
n

SLA
agreements

Customer

Project
Manag
er

Commercial
details
Terms &
Conditions
Project
Creation

Project
coordinato
r / engineer

Work order
copy / proposal
copy with
acknowledgeme
nt

Project
creation
SAP / BMS

Internal
Manageme
approval notes nt

Project
Manag
er

Certain
registration
processes
RFP
preparation &
floating a tender

E
Governanc
e Team

Tender
evaluation
submitted by
vendors
Vendor
finalization after
technical and
commercial
negotiation

Vendor
Finalizatio
n

Internal
approval notes
to award the
PO/WO to
respective
vendor
Vendors
Awarding
the PO/WO to
respective
vendor

Project
Manag
er /
HOD

Defining
and
setting up
project
scope

Managing
project
managem
ent
activities

Monitoring
progress
and
performan
ce

E
Governance
team

Risk
analysis at
every
phase and
change
managem
ent

Take
necessary
step to
avoid or
come out
of
problems

Act as
project
manager
at client
side

Project
Execution

Necessary
actions needs
to be done as
mentioned in
input and
communicatio
ns to
complete the
execution of
the project.

Customer

Project
Manag
er /
HOD

Manageme
nt

Payment
Follow-up as
per the achieved
work milestone
based on T&C
of the project

Payment

Release of
payment

FAT

Necessary
actions needs
to be done as
mentioned in
input and
communicatio
ns to
complete the
FAT process
and handing
over the
project

UAT at
client side
Deployment of
manpower on site
E
Governanc
e Team

Customer
feedback and
suggestions
Final
acceptance
report

Manageme
nt

Project
Manag
er /
HOD

Customer

Project
Manag
er /
HOD

customer

Project
manage
r

Requirements
gathering from
customer
Scanning
and
digitization
work
Planning
and pre
planning
process

Verification of
documents
Number of
documents
Deciding
Standard format
of presentation
digital
conversation

Tools
finalizatio
n
Process
finalizatio
n

Digitized or
scanned
documents as per
clients
requirement and
format
Post digitization