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VDA QMC

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VDA QMC July 2010

Produkt- und Prozessaudit

Data input to create report

Boxes in blue are entry boxes!

Contract:
Date:
Reason for contract:
Contract issued by (name, dep.):
Auditor:
Auditleader:

Department:
Department:

Supplier-No.:
DUNS-No.:
Supplier/Organization:
Street:
production site (location):
Authorisied person of organization:
Production site (postal code):
Phone:
Fax:

Function: Name:
Top management:
Production management:
Quality management:
Customer support:
Design/Development:

Auditee
0
0
0
0
0

Names of the auditees


shown in sheet "comm

Last audit results / certificates


Certificate- / Audit base No.:
Issue-Date
Conducted by:
Result:

Product group:
First:
Prod.-Gr.-No. (acc. catalog): a
Prod. Titel (acc. catalog):

Second:
b

Third:
c

Fourth:
d

Please entry the results of the last audit in this boxes


Process steps:

Title: E1 - E10

Process step-No.:

last audit: result

Assessment element

2 two

EU1
EU2

3 three

EU3

4 four

EU4

5 five

EU5

6 six

EU6

1 one

EU7

7 seven
8 eight

Generic baseline

PV

9 nine

ZI
KO
RI

10 ten

Allocation of process steps to prduct group by using "X" in the boxes:

Process steps

Product group 1

Product group 2

Product group 3

Product group 4

a Product group No.

b Product group No.

c Product group No.

d Product group No.

x
x
x
x
x
x
x
x
x
x

one
two
three
four
five
six
seven
eight
nine
ten

Distribution at audited organization:


Company (short version):
Distrubution 1 company:
Distrubution 2 company:
Distrubution 3 company:
Distribution internally:
1.:
2.:
3.:
4.:
5.:
6.:
7.:
8.:
9.:
10.:

I,

Org.

Department
Quality
Purchasing
Develoment

Name
YX
YC
WW

Process audit

3
4
5
6
7

Result VDA 6.3 Questionaire process audit

No.

Question

12

P2

Project management

2.1

Is the project organisation (project management) established


and are tasks & authorities specified for the team leader and
team members?
Are the resources required for the project development
planned and available and are all changes displayed?
Is there a project plan and has this been agreed with the
customer?
Is change management in the project ensured by the project
organisation?
Are the responsible personnel within the organisation and in
the customer's company involved in the change control
system?
Is there a QM plan for the project? Is this implemented and
monitored regularly for compliance?
Is there an established escalation process and is this
implemented effectively?

14

2.2

15

2.3

16

2.4
2.5

17

0
0

Location:

13

Contcat-No:
Date:

entry text
Weaknesses/recommanded actions, Findings
Generally

*Stars

10

no weakness identified

enty text

enty text

10

no weakness identified

enty text

enty text

18

2.6

19

2.7

20

P3

Planning of the product- and process


development

21

3.1

Are the product and process-specific requirements laid down? n.b. n.b.

enty text

Has manufacturing feasibility been assessed in a crossfunctional manner, based on the requirements which have
been determined for product & process?

n.b. n.b.

enty text

Are there plans for the product and process development?


n.b. n.b.
Have the necessary resources been taken into account for the n.b. n.b.
product and process development?
Is QM planning arranged for sourcing bought-in products and n.b. n.b.
services?

enty text
enty text

3.2

22
23

3.3
3.4
24
3.5

4.2

Are the stipulations arising from the plans for product and
process development put into effect?
Are the personnel resources in place and qualified?
Is the infrastructure in place and appropriate?
Based on the requirements, are the necessary evidence and
releases available for the various phases?
Are the productions control plans used for the various phases
and are production, test and inspection documents derived
from them?
Has a pre-production run been carried out under serial
production conditions to obtain production approval / release?

n.b. n.b.

entry text

n.b. n.b.
n.b. n.b.
n.b. n.b.

entry text
entry text
entry text

4.6
32

4.7
33

40

5.4

41

5.5

42

5.6
5.7
43

Are only approved/released and quality-capable suppliers


selected?
Are the customer's requirements taken into account in the
supply chain??
Have target agreements for delivery performance been agreed
with suppliers and put into operation?
Are the necessary approvals/releases available for the outsourced products and services?
Is the quality of the out-sourced products and services
ensured?
Are incoming goods stored appropriately?
Are personnel qualified for the various tasks and are
responsibilities defined?

P6

Prozess analysis / Production

6.1

What goes into the process ? (process input)

6.1.1 x

Has the project been transferred from development to serial


production?
Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at the right
place (stores; work-station)?

6.1.3

Are incoming materials stored appropriately and are transport


facilities / packing arrangements suitable for the special
characteristics of the incoming materials?

6.1.4

Are the necessary identifications / records / approvals


available and allocated appropriately to the incoming
materials?

I,

n.b.

entry text

n.b.

entry text

n.b.

entry text

n.b.

entry text

n.b.

entry text

n.b.
n.b.

entry text
entry text
Prozess steps
ten

5.3

entry text

nine

Supplier management

entry text

eight

39

49

entry text

seven

5.2

48

4.7 not apllicable for product development

six

38

6.1.2

n.b.

five

5.1

47

n.b.

four

37

46

entry text

three

4.9

P5

45

4.6 not apllicable for product development

Are the planning activities associated with sourcing outside


n.b. n.b.
products and services implemented effectively?
Is the transfer of the project to production controlled in order to n.b. n.b.
secure the product launch?

36

44

n.b.

two

4.8

n.b.

Generally

4.3
4.4
4.5
31
30

35

Process

entry text

Process

Have the Product FMEA / Process FMEA been drawn up? Are n.b. n.b.
they up-dated as the project progresses and are corrective
actions laid down?

Product

4.1

29

34

enty text

Crrying out the product- and process


development

27

28

no weakness identified

P4
26

one

25

10
Product

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified
4 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Mixed up parts (part 1 on box, part 2 on label)

8 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Process weakness (

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

ten

nine

eight

seven

Are scrap, rework and setting parts kept separate and


identified?
Is the flow of materials and parts secured against mixing /
wrong items?

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

6.4.3

66

6.4.4

Are the work-stations and test/inspection areas suitable for


requirements?
Are tools, equipment and test/inspection facilities stored
correctly?
Process effectiveness (integrate effectiveness, efficiency,
elimination of waste)

ten

65

ten

6.4.2 x

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified
8 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Acceptable deviations not defined
10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

ten

64

How are the maintenance and overhaul of production


facilities / tools controlled?
Can the quality requirements be monitored effectively with the
test, inspection and measurement facilities employed?

nine

6.4.1

nine

63

nine

Material resources

eight

6.4

eight

62

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

eight

Is there a personnel employment plan?

seven

6.3.3

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

seven

61

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

seven

6.3.2 x

six

60

Are operators given responsibility and authority to monitor the


quality of product and process?
Are the operators able to carry out their allotted tasks and are
their qualifications kept up-to-date?

six

6.3.1

six

59

Prozess support/ Personell resources

five

6.3

five

58

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

five

6.2.6

four

57

four

6.2.5

four

56

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

three

6.2.4 x

three

55

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

three

6.2.3 x

two

54

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

two

6.2.2

6.5

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

53

67

Are all the relevant details listed in the production and


test/inspection documents, based on the production control
plan?
Are production operations checked / approved and are setting
data logged?
Can the customer's specific product requirements be satisfied
with the production facilities used?
Are significant characteristics controlled in production?

two

6.2.1 x
52

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

one

6.2

Weaknesses/recommanded actions, Findings

one

51

six

Are changes to the product or process in the course of serial


production tracked and documented?
Work content / Process sequence (Are all production
processes controlled

five

6.1.5

four

50

three

two

Question

one

one

No.

68

6.5.1

Are target requirements set for product and process?

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

69

6.5.2

Are quality and process data logged in such a way that they
can be assessed?
In the case of deviations from product and process
requirements, are the causes analysed and the corrective
actions checked for effectiveness?
Are processes and products audited regularly?

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

6.5.3 x
70

73

75

6.6.4

Customer support / Customer satisfaction /


Service

77

P7

78

7.1

7.2
7.3
7.4

79
80
81

82

7.5

83

7.6

84

I,

ten

nine

eight

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

6.6.3

seven

Are the necessary records / releases carried out and stored


appropriately?

6.6.2

six

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

five

Are the customer's requirements met in terms of product and


process?
Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next process
stage in a targeted manner?
Are products / components stored in an appropriate manner
and are transport facilities / packing arrangements suitable for
the special characteristics of the products / components?

four

6.6.1 x

three

What should the process produce ? (process result /


output)

two

6.6

74

76

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified
one

72

6.5.4 x

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

Generally

71

10 n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. no weakness identified

Are the customer's requirements satisfied regarding QM


system, product (on delivery) and process?
Is customer support ensured?
Is the supply of parts ensured?
If there are deviations from quality requirements, are failure
analyses carried out and corrective actions implemented
effectively?

n.b.

entry text

n.b.
n.b.
n.b.

entry text
entry text
entry text

Is there a process which ensures that analysis of defective


parts is carried out?
Are personnel qualified for the various tasks and are
responsibilities defined?

n.b.

entry text

n.b.

entry text

VDA 6.3 Auditreport Assessment of Quality Capabilty


Auditited Organization (Supplier):

0
Location:

Assessmentindex

Process / Product
Overall process P2 to P7

EG

Supl.-No:

Date

Contract
isued by:

ContractNo.:

12/30/1899

###
0

Reason 0
for
contract:
Achieved

Classified

90%

Findings / Requirements:

Product group

EPN
EPN
EPN
EPN

a
b
c
d

n.b.
n.b.
n.b.
n.b.

Classification scale: A = 90 - 100% quality-capable; B >= 80 - 90% conditionally quality-capable; C


= 0 - < 80% not quality-capable.
report contain additional assessment question regarding VDA
6.3 questionaire?
Audit history / Certificates
Audit base

Date

Carried out

O Yes

O No
Result

Distribution

Participants

1. Timings for improvementplan:

---

for actions see "improvement plan" and/or "immediate actions"

Auditor:

Auditleader:

Forwarding to third parties


accepted: O Yes O No
Signed for organization:

0
VDA QMC

Prozessaudit

Overview of results
Assessment elements / Process steps

Assessment after process analysis (mean


value process steps E1-n) and generic
baseline

Contract:

Target

Target
80
90

80

Min. requirement per


assessment element

Assessment element/
Process steps

Project management
Planning
Product / Process
Carriying out
Product / Process

level required

[%]
P2

83

P3
P4

Process bar chart A

70

80

90

100

level required

Assessment
elements

EU1

84

#NAME?

Prozess sequence

EU2

100

#NAME?

Personnel
resources

EU3

100

Material resources

EU4

95

EU5

100

EU6

100

EU7

90

PV

88

n.b

Process analysis

96

P6

#NAME?

60

70

80

90

100

[%]

Process input

Supplier Management P5

Customer satisfaction P7

60

90

Min. requirement per


assessment element

Process
effectiveness level
Process
result
Transport/Partshandling/ Storage

one

E1

96

two

E2

n.b.

three

E3

n.b.

four

E4

n.b.

Target orientation

ZI

85

five

E5

n.b.

Communication

KO

87

six

E6

n.b.

Risk orientation

RI

92

seven

E7

n.b.

Overall
compliance

EG

90

eight

E8

n.b.

nine

E9

n.b.

Current audit

ten

E10

n.b.

Previouse audit

Generic baseline
Process
responsibilty

VDA QMC

VDA
A

Development

P2

Project management
.2.1

.2.2*

10

Contract:

VDA 6.3 Process Audit: Assessment Matrix

.2.3

.2.4

Generic baseline

Achievment levels [%]

.2.5*

10

.2.6

.2.7*

10

EPM

83%

G1

G2

G3

PV

ZI

KO

G4

RI

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

P3 Planning the product and process developement


Product
.3.1

Process

.3.2*

.3.3

.3.4

.3.5

.3.1

n.b. n.b. n.b. n.b. n.b.

EPdP

n.b.

.3.2*

.3.3

.3.4

.3.5

n.b. n.b. n.b. n.b. n.b.

EPzP

n.b.

EPP

n.b.

EPP [%] =

EPzR

n.b.

EPR

n.b.

EPR [%] =

ELM

n.b.

EPdP + EPzP
2

P4 Carrying out the prduct and process development


Product
.4.1

Process

.4.2

.4.3

.4.4

.4.5*

4.6.

4.7. 4.8.

4.9.

.4.1

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

EPdR

.4.2

n.b. n.b.

n.b.

.4.3

.4.4

.4.5*

n.b. n.b. n.b.

.4.6

n.b.

.4.7

.4.9

.4.8

n.b. n.b. n.b.

EPdR + EPzR
2

Serial production
.5.1*

P5 Supplier management

.5.2

.5.3

.5.4*

.5.5*

.5.6

.5.7

n.b. n.b. n.b. n.b. n.b. n.b. n.b.

P6 Process analysis production


1 Process input
6.1.1* .6.1.2 6.1.3 6.1.4 6.1.5

Process step 1:

10

2 Work content / Process sequence

3 Process support

4 Material Ressources

5 Process effectiveness
level

6 Process result / output

6.2.1* .6.2.2 6.2.3* 6.2.4* 6.2.5 6.2.6

6.3.1 6.3.2* 6.3.3

6.4.1 6.4.2* 6.4.3 6.4.4

6.5.1 6.5.2 6.5.3* 6.5.4*

6.6.1* 6.6.2 6.6.3 6.6.4

10

Process step 2:

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

10

.2

.3

.4

.5

10

10

ZI

KO

RI

10

10

10

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b

n.b

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

PV

ZI

KO

RI

88%

85%

87%

92%

E10

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

Assessment of sub-elements in the process analysis (mean value stages 1 - n)


1.1

10

E9

ten

n.b. n.b. n.b. n.b. n.b.

10

E8

nine

Process step 10:

10

E7

eight

Process step 9:

10

E6

seven

Process step 8:

10

E5

six

Process step 7:

G4

E4

five

Process step 6:

G3

E3

n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

G2

PV

96%

n.b. n.b. n.b. n.b.

four

Process step 5:

G1

E2

three

Process step 4:

Generic baseline

6.1.2 .6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

10

two

Process stept 3:

7 Transport and part handling

E1

one

10

Process step
achievment level

2.1

10

10

.2

10

.3

10

.4

.5

10

.6

10

3.1

10

10

.2

.3

10

10

4.1

10

.2

.3

.4

10

5.1

10

10

.2

10

.3

.4

10

10

6.1

10

.2

10

.3

.4

10

10

6.1.2

EPG

96%

.6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

10

10

10

10

10

10

Transport and part handling:

Eu1

84%

Eu2

100%

Eu3

Eu4

100%
.7.1*

P7 Customer support / Customer satisfaction/ Service

Eu5

95%

.7.2

.7.3*

.7.4

n.b. n.b. n.b. n.b.

.7.5

n.b.

100%

Eu6

Eu7

100%

90%

.7.6

EK

n.b.

n.b.

Achievement level against


generic baseline:

ED [%] =

EP [%] =
Note: Entry "n.b." = question not assessed
I,

EPM + EPP+ EPR

Achievement level:

ED [%]

ELM + EPG + EK

EP[%]

Classified:

83%

96%

B
A

Overall achievement level EG:


EG [%] =

EPM+EPP+EPR+ELM+EPG+EK
6

Classification results (A,B,C) must be entered manually bearing mind the downgrading rules !

Green boxes are entry boxes! Excel offer just a proposal!


Nutzung ohne Gewhr !

Classified:

90%

Prozessaudit

Overview of results
Assessment elements / Process steps

Contract:
Assessment after process analysis (mean
value process step E1-n) and generic baseline
Target

Target
80
90

80

Min. requirement per


assessment element

Assessment elements /
Process steps

Product group 1
Product group 2
Product group 3
Product group 4

###
###
###
###

Project management

level required

[%]
83

P3

70

80

90

100

level required

EU1

84

#NAME?

Process sequence

EU2

100

P4

#NAME?

Personnel
resources

EU3

100

Supllier management

P5

n.b

Material resources

EU4

95

Process analysis

P6

96

EU5

100

EU6

100

EU7

90

PV

88

Customer satisfaction P7

#NAME?

Process efficiency
level
Prozess
result /output
Transport / part
handling / Storage

one

E1

96

two

E2

n.b.

three

E3

n.b.

four

E4

n.b.

Target orientation

ZI

85

five

E5

n.b.

Communication

KO

87

six

E6

n.b.

Risk orientation

RI

92

seven

E7

n.b.

Overall
compliance

EG

90

eight

E8

n.b.

nine

E9

n.b.

Current audit

ten

E10

n.b.

Previouse audit

Process bar chart B

Generic baseline
Process
responsibility

60

70

80

90

100

[%]

Assessment elements

Process input

Planning
Product / Process
Carrying out
Product / Process

P2

60

90

Min. requirement per


assessment element

VDA QMC

VDA
A

Development

P2

Project management
.2.1

.2.2*

10

Contract:

VDA 6.3 Process Audit: Assessment Matrix incl. Product groups

.2.3

.2.4

Generic baseline

Achievement levels [%]

.2.5*

10

.2.6

.2.7*

10

EPM

83%

G1

G2

G3

PV

ZI

KO

G4

RI

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

P3 Planning the product and process development


Product
.3.1

Process

.3.2*

.3.3

.3.4

.3.5

.3.1

n.b. n.b. n.b. n.b. n.b.

EPdP

n.b.

.3.2*

.3.3

.3.4

.3.5

n.b. n.b. n.b. n.b. n.b.

EPzP

n.b.

EPP

n.b.

EPP [%] =

EPzR

n.b.

EPR

n.b.

EPR [%] =

ELM

n.b.

EPdP + EPzP
2

P4 Carrying out the prduct and process development


Product
.4.1

Process

.4.2

.4.3

.4.4

.4.5*

4.6.

4.7. 4.8.

n.b. n.b. n.b. n.b. n.b. n.b. n.b.

4.9.

n.b.

.4.1

n.b.

EPdR

.4.2

n.b. n.b.

n.b.

.4.3

.4.4

.4.5*

.4.6

.4.7

.4.9

.4.8

n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

EPdR + EPzR
2

Serial production
.5.1*

P5 Supplier management

n.b.

.5.2

.5.3

.5.4*

.5.5*

.5.6

.5.7

n.b. n.b. n.b. n.b. n.b. n.b.

P6 Process analysis production


1 Process input

2 Work content / Process sequence

6.1.1* .6.1.2 6.1.3 6.1.4 6.1.5

Process step 1:

10

6.2.1* .6.2.2 6.2.3*

6.2.4* 6.2.5 6.2.6

3 Process support

4 Material resources

6.3.1 6.3.2* 6.3.3

6.4.1 6.4.2* 6.4.3 6.4.4

5 Process efficiency level


6.5.1 6.5.2 6.5.3*

6.5.4*

6 Process result / output

Process step
achievement level

6.6.1* 6.6.2 6.6.3 6.6.4

10

Process step 2:

6.1.2 .6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

n.b. n.b. n.b. n.b. n.b.

96%

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

.2

10

.3

.4

.5

10

10

ZI

KO

RI

10

10

10

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

PV

ZI

KO

RI

88%

85%

87%

92%

E10

n.b. n.b.

n.b.

n.b. n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

n.b. n.b.

n.b.

n.b.

n.b. n.b. n.b. n.b.

Assessment of sub-elements in the process analysis (mean value stages 1 - n)


1.1

10

E9

ten

n.b. n.b. n.b. n.b. n.b.

10

E8

nine

Process step 10:

10

E7

eight

Process step 9:

10

E6

seven

Process stept 8:

10

E5

six

Process step 7:

G4

E4

five

Process step 6:

G3

E3

four

Process step 5:

G2

E2

three

Process step 4:

G1

PV

10

two

Process step 3:

Generic baseline

E1

one

10

7 Transport and part handling

2.1

10

.2

10

10

.3

.4

10

.5

10

.6

10

3.1

10

10

.2

.3

10

10

4.1

10

.2

.3

.4

10

5.1

10

10

.2

10

.3

.4

10

10

6.1

10

.2

10

.3

.4

10

6.1.2

EPG

10

96%

.6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

10

10

10

10

10

10

Transport Teilehandling:

Eu1

Eu2

84%

Eu3

100%

Eu4

100%
.7.1*

P7 Customer support / Customer satisfaction/ Service

Eu5

95%

.7.2

.7.3*

.7.4

.7.5

100%

Eu6

Eu7

100%

90%

.7.6

EK

n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

Achievement level EPG per product group element P6 [%] (mean value Ex - En)
Product group

Overall achievement level EPN [%] per


product group

Process steps
EPGN [%]

n.b.

n.b.

ED [%] =

EP [%] =
Note: Entry "n.b." = question not assessed
I,

n.b.

EPM + EPP+ EPR


3
ELM + EPG + EK

Achievment level against


generic baseline:

n.b.
Achievement level:

ED [%]
EP[%]

Classified:

83%

96%

B
A

Prod. Group

EPN [%]

Classified

n.b.
n.b.
n.b.
n.b.

Overall achievement level EG:


EG [%] =

EPM+EPP+EPR+ELM+EPG+EK
6

Classification results (A,B,C) must be entered manually bearing mind the downgrading rules !

Green boxes are entry boxes! Excel offer just a proposal!


Nutzung ohne Gewhr !

Classified:

90%

Prozessaudit

Comments

Contract: VA

The improvement program will be presented at the day of visit during the closing meeting and hand over as a pre copy of the report. The audited organization is
required to create effective actions to close the identified weaknesses and put them into operational prastice.
We point out, that in this audits the processes are only verified by conducted sample inspections are conducted. It is the responsibility of the audited organization
(departements) to further investigate and create and spread actions for similiar issues.

Participants:
Organization:

I,

0 0
0 0
0

Auditor:
Auditor:

Prozessaudit

QTP 11/19

Qualification Timing Plan


Duns-No:

Supplier -No: 0

Contract:

VA

Timing Supplier
Activities
Improvement program received

Timing
12/30/1899

I. Conretisize and timing of the improvement program (14 days )

1/13/1900

II. Realization of the improvement program incl. Confirmation and timing of self assessment ( 12 weeks )

4/13/1900

III. Selfassessment according to VDA 6.3 ( 10 week ) ( by classification "B" or "C" only )

6/22/1900

Comments
The activities must be realized immedeatelly. For large imprvement programs the realization can be subdivided in several realization phases.
Selfassessment: to assess seriously the selfassessment, we ask for information about the audit timing (man days) and the qualitfication of the
auditors used. In our opinion the audit timing equates a timing of a certification audit. After receiving and verifying the audit documents we will,
if the result is classified as "A", agree our next audit timing. If trhe result is classified as "B" we ask for realistic timing you will achieve an "A"
classification. We expect then the ontime sending of the audit report of the internals follow up audit, without any specific request from us.

Suppliert Mgmt.
I,

Auditor:

Prozessaudit

Improvement plan
Supplier:
Location:

0
0

Contract-No.:
Date:

I,

Question
No.

to be completed by the organization

Weaknesses / recommended activities,


Finding

Points

Pos.

to be completed ba auditor

P2

Project management

2.1
2.2
2.3
2.4
2.5
2.6
2.7
#REF!

no weakness identified
enty text
enty text
no weakness identified
enty text
enty text
no weakness identified

P3

Planning of the product- and process development

3.1
3.2
3.3
3.4
3.5

enty text
enty text
enty text
enty text
enty text

#REF!

Activities and root cause analysis


of the organization

Timing

Responsibili
ty

Effectivenes

Prozessaudit

Improvement plan
Supplier:
Location:

0
0

Contract-No.:
Date:

I,

Question
No.

Weaknesses / recommended activities,


Finding

to be completed by the organization


Points

Pos.

to be completed ba auditor

P4

Carrying out the product- and process development

4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9

entry text
entry text
entry text
entry text
entry text
entry text
entry text
entry text

P5

Supplier management

5.1
5.2
5.3

entry text
entry text
entry text

Activities and root cause analysis


of the organization

Timing

Responsibili
ty

Effectivenes

Prozessaudit

Improvement plan
Supplier:
Location:

0
0

Contract-No.:
Date:

I,

Question
No.

Weaknesses / recommended activities,


Finding

to be completed by the organization


Points

Pos.

to be completed ba auditor

Activities and root cause analysis


of the organization

5.4
5.5
5.6
5.7

entry text
entry text
entry text
entry text

P6

Process analysis / Production

6.1
6.1.1
6.1.2
6.1.3
6.1.4
6.1.5
6.2
6.2.1
6.2.2

What goes into the process? Process input


no weakness identified
label)
Process weakness (
no weakness identified
no weakness identified
Work content / Process sequences (are all production processes controlled)
no weakness identified
no weakness identified

Timing

Responsibili
ty

Effectivenes

Prozessaudit

Improvement plan
Supplier:
Location:

0
0

Contract-No.:
Date:

I,

Question
No.

Weaknesses / recommended activities,


Finding

to be completed by the organization


Points

Pos.

to be completed ba auditor

Activities and root cause analysis


of the organization

6.2.3
6.2.4
6.2.5
6.2.6
6.3
6.3.1
6.3.2
6.3.3
6.4
6.4.1
6.4.2
6.4.3
6.4.4
6.5
6.5.1
6.5.2
6.5.3
6.5.4
6.6
6.6.1
6.6.2
6.6.3
6.6.4

no weakness identified
no weakness identified
no weakness identified
no weakness identified
Process support / Personell resources
no weakness identified
no weakness identified
no weakness identified
Material resources
no weakness identified
Acceptable deviations not defined
no weakness identified
no weakness identified
Process effectiveness (integrate effectivness, efficiency and elimination of waste)
no weakness identified
no weakness identified
no weakness identified
no weakness identified
What should the process produce ? Process result (output)
no weakness identified
no weakness identified
no weakness identified
no weakness identified

P7

Customer support / Customer satisfaction / Service

7.1
7.2
7.3
7.4

entry text
entry text
entry text
entry text

Timing

Responsibili
ty

Effectivenes

Prozessaudit

Improvement plan
Supplier:
Location:

0
0

Contract-No.:
Date:

Question
No.

7.5
7.6

I,

Weaknesses / recommended activities,


Finding
entry text
entry text

to be completed by the organization


Points

Pos.

to be completed ba auditor

Activities and root cause analysis


of the organization

Timing

Responsibili
ty

Effectivenes

Prozessaudit

Sofortm. 17/19

Immideate actions to secure product quality of the organization


Supplier:
Location:

Contract-No.:
Date:

Question

P2

Project management

P6

Prozess analysis / Production


What goes into the process ?
(process input)

6.1

6.2

I,

Weaknesses / recommended
activities, Finding

to be completed by the organization


Points

Pos.

to be completed by the auditor

Activities and root cause


analysis
of the supplier

Assessment of the
realization at
production site (in
%)

Timing

Responsibility

Comments

Prozessaudit

Sofortm. 18/19

Immideate actions to secure product quality of the organization


Supplier:
Location:

Contract-No.:
Date:

I,

Question

Weaknesses / recommended
activities, Finding

6.3

Prozess support/ Personell


resources

6.5

Process effectiveness (integrate


effectiveness, efficiency,
elimination of waste)

to be completed by the organization


Points

Pos.

to be completed by the auditor

Activities and root cause


analysis
of the supplier

Assessment of the
realization at
production site (in
%)

Timing

Responsibility

Comments

Prozessaudit

Sofortm. 19/19

Immideate actions to secure product quality of the organization


0

Supplier:
Location:

Contract-No.:
Date:

Question

P7

Weaknesses / recommended
activities, Finding

to be completed by the organization


Points

Pos.

to be completed by the auditor

Activities and root cause


analysis
of the supplier

Assessment of the
realization at
production site (in
%)

Timing

Responsibility

Comments

Customer support / Customer


satisfaction / Service

Signatures:

Date

I,

Production site mgmt.

Production Mgmt.

Quality Mgmt.

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