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AREA: Assessing and Managing Performance

NO QUESTION

ANSWER

REASON

Most people over-evaluate


how well they perform on
the job.

True

Most managers give


employees lower
performance appraisals
than they objectively
deserve.

False

Talking about salary


issues during
performance appraisals
tends to hurt morale and
future performance.

False

10

The more finely a


company can discriminate
among the merits and
performance of its
employees, the more
effective its evaluation
system will be.

True

It seems natural for


people to have a good
view of themselves. It is
quite difficult for many
people to be objective in
appraising themselves
giving what is at stake in
terms of promotion and
job retention etc.
Performance appraisals
are important tools to give
employees feedback and
it aids in their
development. So, if
performance appraisal
ratings are not accurate, it
is possible for appraisals
to be a major cause of
reward unfairness.
Therefore,
Managers would normally
strive to give fair
appraisals.
Research shows that
salary discussions had a
positive, rather than
negative, effect on
employee attitudes and
performance
improvement.
The best way to
encourage effective
performance is:
to be specific about
desired outcomes;
be very detailed about
how employees should
work to reach goals;
design outcome goals
without employee
input.
encourage employees
to work harder in areas
in which that they

cannot improve.
11

Managers should spend


most of their time taking
care of their best
performers.

True

12

Once employees have


mastered a task, they
perform better when they
are told to do their best
than when they are given
specific, difficult
performance goals.
For feedback to be useful,
it should start with the
positive and then move to
the negative.

False

13

True

Pareto principle applies


here that 20% produce
80% of performance. It
makes sense to spend
your energy on people
that deliver result
Employees reach higher
levels of performance
when given difficult but
attainable goals than told
to do their best.
It seems kind and caring
to begin an evaluation or
performance review with
what the person has done
well. That way, the person
would be more receptive
to listen to the
developmental needs.

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