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Manufacturing
T.S.S.Jatunarachchi
Step 2
Step 3
A process is...
A series of related activities that flow
through an organisation
Process
Input
Manufacturing
Customer service
Policy
development
Assessment
Order fulfillment
Output
Milling
2 people
C/T = 2 min
C/O = 2 hr
Uptime = 74%
I
WK
C/T
Cycle time
C/O
Changeover time
Inventory
Truck shipment
External sources (suppliers, customers, etc.)
Electronic Information flow
Production
Control
Supplier
1
Market Forecast
Customer
A
Supplier
2
Customer
B
D
WK
WK
I
30 days
Shipping
Receiving
I
Welding
Milling
5 days
2 people
C/T = 2 min
C/O = 2 hr
Uptime = 74%
5 days
2 people
2 min
C/T = 4 min
C/O = 3 hr
Uptime = 61%
10 days
Assembly &
Inspection
Painting
3 people
C/T = 2 min
C/O = 30 min
Uptime = 93%
C/T = 7 min
C/O = 4 hr
Uptime = 48%
15 days
4 min
Total Lead Time = 68 days
Value Added Time = 15 min
3 people
8 days
7 min
30 days
2 min
Step2 BRAINSTORMING
FISHBONE DIAGRAM
Recruitment KPI
They includes KPIs about
Training KPI
They includes KPIs about
Health and safety KPI
They includes KPIs about
Working time KPI
They includes KPIs about
HR efficiency KPI
They includes KPIs about
recruitment process.
training process.
health and safety.
working time.
efficiency of workforce
Manufacturing Process
To Reduce casting process scrap rate by
10% at the end of 2012.
Service Process
To Reduce customer complaints by 20% at
the end of 3rd Quarter 2012.
HR Process
To train 60% of employees about TQM
concept at the end of 2012.
ACTIVITY
Resourc Respon
Time Frame(Date)
es
sibility
Start
End
Man
Core
5.4.11
5.4.11
5.5.11
5.5.11
Team
Preparing Fish bone diagram
In
charge
Incharg
15.5.11 15.5.11
JF/formi
ng
Leakage of water from forming & JF
Man/
tanks to be stopped
material
1.6.11
15.6.11
10.7.11 10.07.11
batteries started
Stirrer in lime dosing tanks modified
Man
11.8.11 20.8.11