*Plus Puerto Rico and the U.S. Virgin Islands.

A per-call connection fee may apply to operator-assisted calls. International

surcharges apply. Calls made from payphones will be assessed an
FCC-mandated surcharge.

E Printed on recycled paper.

2012 Sprint. All rights reserved.
02002
01/12

W2000K

Dial  
+ country code + city code + local number
OR + VPN Network number + .
Wait  for the tone, then

Enter  your VPN FONCARD number. For voice prompt,

dial 1-800-366-2255.

Calling Internationally from the U.S.*

Dial   + area code + local number OR
+ VPN Network number.

Calling within the U.S. and Canada*

Sprint

F ONCARD
Dialing
Guide

SM

Dial 1-800-877-8000; wait for the tone; for voice

prompt, dial 1-800-366-2255; then if

VPN Customers
Wait  for the tone, then

Enter  your FONCARD number. For voice prompt,

dial 1-800-366-2255.
Dial   + area code + local number OR
SM

Getting
Started
Take a moment and thumb
through this booklet. It will
answer questions you may
have about your new

Sprint FONCARD.
And remember, you can
always call Customer Service
at 1-800-877-4020.
VPN Customer Service is
1-800-599-5090 or collect
1-678-278-3993

Special Sprint F ONCARD Features

SM

Next Call Feature

To make another long-distance call, dont hang up.

Press  for two seconds. Listen for tone.

Dial  + area code + phone number.

Protect Your Sprint F ONCARD

Traveling Outside the U.S.

Sprint International Access Numbers
If you need additional or updated Sprint International
Access Numbers, visit www.sprint.com/walletguide
to view updated access numbers.

Toll-free Calls to the U.S.

Misdial Feature
If you make a mistake while dialing the destination

telephone number or your Sprint FONCARD number,

dont hang up.

Press  . Listen for tone.

Enter the correct destination or Sprint FONCARD

number, whichever one you misdialed.

Ask the Sprint Operator to complete a call to a

toll-free number of your choice within the U.S.

Sprint International Access FONCARD rates apply.

Mobile Phone Access

Mobile origination may not be available from all
areas. Access may not be available from mobile phones.

SM

> Use caution when entering your PIN in public

locations. Never let anyone see you enter your card
number and PIN at a public phone.

> Never share your Sprint FONCARD number with

others, including those who claim to work for any
telephone company.

> Never use your Sprint FONCARD for identification

purposes.
> Use a Sprint card reader whenever possible.

Lost or Stolen Sprint FONCARD

If your card is ever lost or stolen, call Sprint immediately.

In the U.S. and Canada

Pay/Public Phone Access

Calling From a Hotel

For long-distance calling from your hotel room, ask the
hotel operator how to make a toll-free call, then follow
regular dialing instructions on the back of your Sprint

FONCARD. A per-call service charge is applicable for

calls placed with a Sprint FONCARD.

 PN Customers, dial the Sprint access

V
number for the country you are in or call
collect 1-678-278-3993. (Cannot be used
to complete calls.)

Dial  
+ country code + city code + local
number + .

Calling Internationally from the U.S.*

Calling within the U.S. and Canada*
Dial 1-800-877-8000; wait for the tone;
for voice prompt, dial 1-800-366-2255.

Using Your Sprint F ONCARD

From all of us at Sprint, welcome.

Dial the Sprint access number for the country

you are in. Stay on the line. A Sprint
Operator will assist you.

From International Locations

Dial 1-800-877-8000. Stay on the line. A Sprint
Operator will assist you. For voice prompt,
dial 1-800-366-2255.

In the U.S. and Canada

Use a Sprint Operator to make a call from a rotary
phone or to place collect, station-to-station or
person-to-person calls.

Sprint Operator Service

Dial  the Sprint access number for the country

you are in or call collect 1-678-278-3993.
To report service problems or for general assistance

From International Locations

Dial 1-800-877-4020.
VPN Customers, dial 1-800-599-5090.

In the U.S. and Canada

Sprint Customer Service

Who Do I Call With Questions?

Service may not be available from pay/public phones.

Dial  1-800-877-4020.
VPN Customers, dial 1-800-599-5090.

From International Locations

Dial  the Sprint access number for the country
you are in or call collect 1-678-278-3993.

Sprint Conference Line

Enter toll-free 1- 800-366-2663 to set up a

conference call.

VPN Customers, dial the Sprint access

number for the country you are in or call
collect 1-678-278-3993.

If

a phone does not have the or buttons or if it is not a touchtone

phone, simply stay on the line for Sprint Operator Assistance.

To Make Calls From Other Countries

Dial the Sprint International Access number for
the country you are calling from. A Sprint
Operator or English-language voice prompt

will ask for your Sprint FONCARD number.

Provide the number you wish to call.
SM

Calls to the U.S.

Dial  the area code + 7-digit local number.

Calls to Other Countries

Dial  
+ country code + city code + local
number.

Country

Access Number

Belarus v %$
(Gomel & Mogilev) v %$
Belgium 6v
Belize (Airports Only) v
(Hotels) v
Bermuda v
Bolivia (Span)
Brazil (Eng/Port)
(Embratel) vn

800-102
10-800-102
0-800-100-14
812
556
1-800-623-0877
800-10-3333

0800-890-8000

British Virgin Islands v

1-800-877-8000

Brunei v
Bulgaria 6v

Countries that are underlined allow calls to the

U.S., in-country and country-to-country. All other
countries allow calling back to the U.S. only.

Canada v

Service is provided in English unless otherwise noted.

Cayman Islands v

Key To Symbols
v

Canary Islands v
Chile v
(Span) v
China (Only in South China) 6v#
Telecom South (Mand) 6v#
Netcom North (Only in North China) v
Netcom North (Mand) v

Call answered by Automated Voice

Response Unit.

Colombia
(Eng/Span) v
(Span) v

6 Public phones may require coin or card.

4 Available only from dedicated phones or
payphones.

Costa Rica (Eng/Span) v

800-015

108-13
108-16
108-713
108-716
01-800-913-0110
01-800-913-0010
0-800-013-0123

Country
American Samoa v

Access Number
633-1000

Antigua v
(Ports of Entry)

1-800-366-4663
Dial # 0

Argentina
(Eng/Span) v
(Eng/Span) v

0-800-222-1003
0-800-555-1003

Aruba (Airports Only) v

800-8870

0-800-220-113

800-10-877

Dominica #

1-800-744-2250

Dominican Rep. v#

1-800-751-7877

El Salvador 6v

1-999-171
2-796-4777
800-1525

Fiji v

004-890-1003

Finland v

0-800-110-284

France (Eng/Fren) v

0-800-99-0087

French Antilles (Eng/Fren) v

0-800-99-0087

French Guyana (Eng/Fren) v

Germany (Eng/Ger) 6v
Ghana
Greece 6v
Grenada v
Guadeloupe (Eng/Fren) v
Guam v

Israel
(Barak) v
(Bezeq) v
(Golden Lines) v

1-809-38-7000
1-809-49-4102
1-809-20-2010

Italy 6v
(Ital) 6v

0-800-99-0087
0-800-888-0013
6019-900
008-001-411
800-877-8787
0-800-99-0087
1-800-877-8000

Korea (Eng/Kor) v
(Eng/Kor) v
(Military Bases) (Eng/Kor) 6v

800-900-77

Luxembourg v

8002-0115

Macao v
Malaysia 6v
Marshall Islands v
Martinique (Eng/Fren) v
Mauritius v
Mexico (Major Cities) v
Micronesia 6v

0-800-022-9119

New Zealand v#

000-999

South Africa v
Spain v

Paraguay (Eng/Span) v

02-222
00-800-001-0115
008-13-800

Peru (Eng/Span) v

0-800-500-20

Philippines

6v#
(Tagalog) vT
(Tagalog Oper)
(Tagalog Oper)

111-502
10-10-55-1300
1237-16
1237-17
10-10-55-1310
111-501

Poland 6#
(Pol) 6#

151

Reunion Island (Eng/Fren) v

Romania 6

Portugal (Eng/Port) v
Puerto Rico v

00-800-111-3115
00-800-111-3177
800-800-187
1-800-877-8000
0-800-99-0087
021-800-0877

1-235-0333
235-0333
800-172-405
8000-177-177
800-0-0100-00
0800-087-187
0-800-99-0001
900-99-0013

Sri Lanka v
245-8000
(Outside Colombo area dial 01 before number.)
St. Kitts & Nevis v
St. Lucia 4v
St. Pierre & Miquelon (Eng/Fren) v
St. Vincent vT
Sweden 6v#
Switzerland vn
Taiwan (Eng/Mand) v
Thailand (Eng/Thai) (Ports of Entry) v#
v#
Trinidad & Tobago (Ports of Entry) v
(Hotels)
Turkey 6v
Ukraine v#
United Arab Emirates (Eng/Arab) v
United Kingdom (BT) v#
(Wireless & Cable) v#
United States v
v
Uruguay (Eng/Span) 6v %

172
800-96-1877

Slovakia v

U.S. Virgin Islands v

Haiti v
Hong Kong v

San Marino 6v
Singapore v
v

1-800-0171

Guyana

1-800-534-0042

Saipan (Tinian & Rota) 6v

6

800-19-877

Palau 6v
Panama (Eng/Span) v

Access Number

Russia
8*10-1102011
(St. Petersburg) %$
10-800-120-2011
(Outside Moscow dial 8095 before number.
Local charges will apply.)

Norway v

1-800-389-2111

Barbados 6v

Country

Nicaragua (Eng) 6v#

Bahamas 6
Bahrain (Eng/Arab) 6v

8000-121

555

Netherlands 6vn

Guatemala (Span) 6

Honduras (Span) #

01-121
001-800-877-8000
1-800-372-3881

Guantanomo Bay (Cuba)

900-99-0013

0-800-99-0087

1-800-877-8000

0-800-200-236

Balearic Islands v

1-800-877-8000

Neth. Antil. v#

Austria (Eng/Ger) 6v

9999-195

0-800-121
1-800-80-0016

Montserrat v

1-800-881-877
1-800-551-110

(Operator Centers)

00309-13
00369-16
550-3663

Lithuania v %$

Australia v
v

800-00-777

800-172-405
800-172-406

18-800-777

800-360-777
800-800-777

800-001-187

Egypt (Cairo) (Eng/Arab) v

1-800-552-001

Jordan v

900-99-0013
1-800-366-4663

Czech Republic vn

N Not available from mobile phones.

Ireland v

875

T If Talk button is available, please push

before talking.

Q Limited availability.

000-137
008-801-15

0066-55-877
0-0539-131

080-900-01

Ecuador (Span)

India 6v
Indonesia (Eng/Bahasa) 6v

800-9003

Japan 6v
6v

Cyprus v

Sprint Operator.

06-800-01-877

Iceland 6v

Jamaica v

$ Wait for second tone.

% Ask local operator to connect you to the

Hungary 6v

1-800-877-8000

Croatia 6v

U U
 se phones marked LADATEL and no coin
or card is required.

Access Number

00-800-1010

# May not be available from payphones.

Denmark v#

Country

Vatican City 6v#

Venezuela (Eng/Span) vn
Vietnam (Eng/Viet) 6vQ
Yemen (Eng/Arab) v

1-800-366-4663
1-800-277-7468
0-800-99-0087
1-800-366-4663
020-799-011
0-800-899-777
0080-1140-877
1-800-0-001-30
1-800-0-001-31
23
800-877-8000
0-811-288-00-13
333-15
0800-131
0-800-890-877
0-500-890-877
1-800-877-8000
1-800-366-2255
000-41-877
1-800-877-8000
800-172-405
0-800-1-00-1110
1201-1111
00-800-103