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Merchandising & Retail Insights

Delivering the Foundation for Retail Growth


with the Intelligence to make Smarter Decisions

Lara Livgard, Senior Director, Merchandising & Enterprise


Carla Anderson, Senior Director, Merchandising
Mark Lawrence, Solution Director, Analytics, LP & Enterprise

April 2016

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Safe Harbor Statement


The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracles products remains at the sole discretion of Oracle.

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Agenda
Merchandising and Retail Insights

Introduction / Kick-off
Recently Released Capabilities

Where We Are Headed


Questions / Wrap Up

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Merchandising
Business Intelligence

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Merchandising
General:
New Invoice Match User
Experience & Auto-match Engine

PO Induction and Maintenance


PO Configurable Approval Rules
VAT Enhancements
Allocation POV Dashboard
Manage Admin Data

Commerce Anywhere:
Xstore integration
Transaction Level
Promotions Enhancements
Mobility:

New Invoice Match Mobile App


Allocation & ReSA Mobile Apps

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Retail Invoice Matching Transformation


U/I includes dashboard reports
with critical information and
in-context launching into the
solution
Configurable automated
match engine delivers higher
initial match rates
Automatic discrepancy
resolution promotes efficiency
and standardization
Reduces manual discrepancy
resolution time by 50%

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2015 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential Highly Restricted
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ReIM Mobile Workload Dashboard


Primarily aimed at Manager
Displays:
Invoices needing to be matched soon
Automatch Rate statistics
Top Invoices that need attention with
indicators of issues

Not designed to execute matching


from the Mobile device

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Purchase Order Induction


Facilitates easier, quicker and more
accurate order creation
Records off invoice deals and
associated landed costs (duty,
freight, etc.)
Supports multiple delivery dates on
a master order
Simplifies mass order maintenance
Allows for creation of x-dock
allocations tied to orders
Introduction of Configurable PO
approval rules

GUI
EDI

Mobile

Vendor
Collaboration

Assortment
Planning

Merchandise
Operations

Micro-Apps

Spreadsheets

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Decoupled VAT & More


Further centralize tax and add support for custom tax extensions

Move to more centralized processing for tax calculations from various transactions
Use a single structure for input and output parameters
Ability to have call look for custom calculations
Ability to more easily support future extensions of VAT functionality

Provide additional flexibility by VAT Region to designate processing rules for SVAT
Exempt used for US regions; will treat locations like SALES configuration
Custom used for VAT regions where special rules have been defined
No change for GTAX (Brazil) or SALES implementations

Intercompany Transfer VAT - Added

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Manage Admin Data


New import/export capabilities which leverage a similar download and
upload process as is used in the ReSA Data Loading function
Simplify the setup/modification process for admin entities (80 APIs)
Examples:
Diff types and IDs
Channels
HTS
GL cross-reference
Inventory status types

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Merchandising Integration with Xstore


Retail Merchandising
Solution
Hierarchies
Items
Item Attributes

Retail Sales Audit


Xstore
Point of Sale

POS Transactions:
Sales & Returns
Paid in/out
Voids
.

Retail Merchandising
Solution
Updates sales and
inventory position

Retail Price Management


Regular Price
Promotion Price
Clearance Price

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Mobile Merchandising
Sales Audit, Invoice Matching and
Allocation apps

Solutions that enable managers to review


and act upon exceptions anytime and
anyplace
Key business metrics keep the business
focused on the most important and costly
problems
Included with solution license
Built with Oracle Mobile Application
Framework (MAF)
Responsive Design
Supports both iOS & Android
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12

Comprehensive Library of Documentation


Merch Functional Library MOS ID: 1585843.1

Managing Multiple Company Operations

Replenishment Overview

Retail Trade Management

Allocation: 3 whitepapers available

Stock Ledger Overview

Item Induction Overview

Merchandising 24x7 Inventory Availability

PO Induction Overview

Franchise Management

Manage Admin Data Overview

Deals Overview

Induction and Admin Data Template


Management Overview

Stock Counts Overview


Catch Weight Overview

Global VAT and Tax Overview

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13

Comprehensive Library: Other Useful Links


V14/14.1 Guide to Enablement (MOS ID: 1666259.1)
Enterprise and Solution level release view
Functional & Technical Transfer of Info (TOIs)
Upgrade Guide (MOS ID: 1619007.1 and MOS ID: 1595732.1)

Upgrade information & considerations


Upgrade whitepaper
Commerce Anywhere Whitepapers (MOS ID: 1598177.1)
Enterprise Level & Solution Level

Oracle Retail Reference Library (RRL)


14.x: MOS ID: 1617507.1

Oracle Retail Sales Audit Standalone


Implementation Guide
MOS ID: 2078322.1
Point of View: RMS Integration with Oracle
Retail Order Management System Cloud Service
and Oracle Retail Order Broker Cloud Service
MOS ID: 2088235.1
Point of View: Workflow between RPM and
Oracle Retail Customer Engagement
MOS ID: 2088226.1

15.x: MOS ID: 2097426.1

Merchandising ADF Customization Guide:

MOS ID: 2018356.1

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Retail Reference Library v. 15 (MOS ID: 2097426.1)


Maximize Value from our Software: 680+ detailed processes
RETAIL REFERENCE MODEL

Comprehensive collection of
established business processes

RETAIL REFERENCE ARCHITECTURE

Technical blueprint for the business


process and applications

RETAIL SEMANTIC GLOSSARY

Alignment of terminology and


KPIs

Copyright 2015 Oracle and/or its affiliates. All rights reserved. |

Where We Are Headed

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16

Merchandising Investment Roadmap


v15
Further Commerce Anywhere Enablement
Enhanced Mobile support
New Role-based dashboards with
embedded BI
Enhanced Invoice Match user experience
Enhanced Purchase Order Integration
Enablement
Enhanced Integration support
Additional globalization support
Oracle Technology Enhancements

12 Month Candidates

18+ Month Investment Candidates

Further Commerce Anywhere Enablement


Enhanced Mobile support
New Role-based dashboards with
embedded BI
Enhanced Merchandising and Trade
Management user experience
Enhanced Integration support
Additional globalization support
Oracle Technology Enhancements

Further Commerce Anywhere Enablement


Enhanced Mobile support
New Role-based dashboards with
embedded BI
Enhanced Price Management User
experience
Enhanced Integration support
Additional globalization support
Oracle Technology Enhancements
Further support for alternative business
models
SaaS Merchandising Option

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17

Oracle Retail Insights


Subtitle

Mark Lawrence
Solutions Director, LP & Enterprise
Retail Global Business Unit

Copyright 2016, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential Highly Restricted

What Is Oracle Retail Insights?


Oracle Retail Insights is a
comprehensive collection of analytical
solutions that are based on a common
information model yet are offered as
pluggable modules. They deliver
powerful, flexible, mobile-enabled
solutions for retailers who want to
leverage data-driven, cross-channel
insights powered by Oracle Retail
Science to optimize business decisions.
Any number of Oracle Retail Insights solutions can be combined to support each
retailers unique needs, roles, processes, and data footprints - whether they be
narrow, broad, or somewhere in-between.
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19

Oracle Retail Insights


Breadth & Depth
WHOLESALE

INVENTORY

SUPPLIER

PLANNING &
FORECASTING

SALES/COST/
PROFIT/GL

COMMERCE
ANYWHERE

PRICING &
PROMOTION

CUSTOMER &
CONSUMER

MARKET
BASKET

STORE
CLUSTERS

16

10

33

26

13

36

10

22

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

Reports &
Dashboards

27

261

24

171

364

31

15

189

13

Attributes

Attributes

Attributes

Attributes

Attributes

Attributes

Attributes

Attributes

Attributes

Attributes

386

24

119 1017 337

244

53

22

14

Metrics

Metrics

Metrics

Metrics

Metrics

Metrics

Metrics

Metrics

Metrics

Metrics

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20

Why Insights?

Its all about converting DATA into INSIGHTS to drive ACTION

In
Invoice

DATA ACQUISITION
ETL, data modeling,
data aggregation,
Dm
Demand
data management,
data quality

Su
Supplier

Ar
Adjustment
Reasons

Sl
Stock Ledger

Ia
Inventory
Adjustment

Ir
Inventory
Receipts

It
Inventory
Transfer

Sp
Season Phase

Rv
Return to
Vendor

Np
Net Profit

Pt
Payment

Wh
Wholesale

Sc
Supplier
Compliance

Pc
Pricing

Ip
Inventory
Position

Fr
Franchise

Or
Organization

Nc
Net Cost

Fl
Fulfillment

DATA

INSIGHTS
Dc
Demand
Channel

Pm
Promotion

Fc
Fulfillment
Channel

Sf
Sales Forecast

Em
Employee

Rt
Retail Type

Uc
Unit Cost

Pl
Promotional
Baseline

Tr
Trial & Repeat

Pr
Promotion

Mi
Market Item

Ms
Market Spend

Ls
Loyalty Score

Cs
Customer
Segment

Co
Consumer

Ct
Consumer
Segment

Hh
Household

Cm
Cat Man
Group

Ta
Trade Area

Pb
Promotional
Budget

Mb

Ss

Cg

Similarity Score

Cluster Groups

Market Basket
Affinity

Cu
Customer

Td
Time of Day

Sm
Co
DATA DELIVERY
Pd
Sales
Customer
Product
Reports, dashboards,
analysis,
Promotionalerts,
Order
mobile, discovery, self-service
Pl
Plan

Sf
Sales Promo
Forecast

Ca
Calendar

ACTION

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21

Oracle Retail Insights


Core Data Model Elements

Data Sources
Oracle Retail Merchandising System
Oracle Retail Sales Audit
Oracle Retail Invoice Matching
Oracle Retail Merchandise Financial Planning
Oracle Retail Price Management
Oracle Retail Advanced Science Engine
Oracle Retail Category Management
Oracle Retail Customer Engagement
Other (Universal Adapter)

In
Invoice

Su
Supplier

Ar
Adjustment
Reasons

Sl
Stock Ledger

Ia
Inventory
Adjustment

Fr
Franchise

Or
Organization

Ir
Inventory
Receipts

It
Inventory
Transfer

Nc
Net Cost

Fl
Fulfillment

Dc
Demand
Channel

Sp
Season Phase

Rv
Return to
Vendor

Np
Net Profit

Pt
Payment

Pl
Plan

Fc
Fulfillment
Channel

Wh
Wholesale

Sc
Supplier
Compliance

Pc
Pricing

Ip
Inventory
Position

Sf
Sales Forecast

Em
Employee

Sf
Sales Promo
Forecast

Dm
Demand
Ss

Cg

Mb

Similarity
Score

Cluster
Groups

Market Basket
Affinity

Pl
Promotional
Baseline

Tr
Trial & Repeat

Pm
Promotion

Td
Time of Day

Cu
Customer

Pr
Promotion

Mi
Market Item

Ms
Market Spend

Sm
Sales
Promotion

Co
Customer
Order

Pd
Product

Ls
Loyalty Score

Cs
Customer
Segment

Co
Consumer

Ct
Consumer
Segment

Rt
Retail Type

Uc
Unit Cost

Ca
Calendar

Hh
Household

Cm
Cat Man
Group

Ta
Trade Area

Pb
Promotional
Budget

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22

Analytics (Retail Insights, Science)


Commerce Anywhere:
General:

New Customer Segmentation


Science

Merchandise Extraction Tool Kit for


the Cloud
Web Services Integration
Enhanced Retail Insights
Dashboards: Executive,
Buyer/Planner Dashboards
Enhanced Attribute Analytics
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Oracle Confidential Highly Restricted

23

Oracle Retail Insights

Perpetual license

A Modular Approach

Cloud subscription
Prerequisite

Science-Driven Actionable Insights

RMI

RCI

MBI

AC

CS

CDT/DT

ASO

Retail
Merchandising
Insights

Retail
Customer
Insights

Market Basket
Insights

Advanced
Clustering

Customer
Segmentation
(included
w/AC)

Customer
Decision
Trees/Demand
Transference

Assortment &
Space
Optimization

or

Outdoor
Enthusia
sts
Out
doo
r
Ves
ts

Marm
ot (6)
Weight In
: .19 su
la
te
d
(8
)
W
ei
gh
t:
.0
7

Patag
onia
(26)
Weight
: .45
Fle
ece
(9)
Wei
ght:
.15

The
North
Face
(8)
Weight
: .36
Soft
Shell
(9)
Weig
ht:
.23

Advanced Science Engine

Retail Insights Data Model

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Market Basket Insights Cloud Service

Leverage the Benefits of Business Intelligence with Advanced Data Mining Driven
Science Insights to Drive Optimized Merchandising Decisions

Gain deep insights on customer behavior from transaction


level data mining
Market Basket Affinity Analysis identifies what products are
brought frequently together and by what Customer Segments
What products are most often bought together in high valued baskets?

Similarity Analytics provides rich insights on customer behavior


identifying what products are perceived to similar
New

Complimentary Products

What attributes drive customer purchases?

Are your high end customer segments loyal to a brand, or is it


the color or prints that drive their purchase?

Gain rich insights on promotion responsiveness and how it


differs by product, location and customer segments.

80%

65%

45%

30%

5%

Similar Products

60%

50%

20%

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New

5%

25

Oracle Retail Insights


Modularity, Incremental Value
For example
3% increase in sales from
improved merchandising,
pricing and inventory
decisions
2% increase in Gross Profit
from better merchandising,
pricing and inventory
decisions

2% increase in sales from improved


merchandising, pricing and
inventory decisions
1% increase in Gross Profit from
better assortments and Commerce
Anywhere fulfillment

MBI
Market Basket
Insights

AC
Advanced
Clustering

Marketer

Merchant
Advanced Science Engine

Step 2
RCI
Retail
Customer
Insights

Step 1
RMI

Step 3

2% increase in sales from


improved promotion
effectiveness, increased basket
sizes, and more localized
decisions
2% increase in Gross Profit from
more profitable promotions, more
profitable baskets, and more
localized decisions

Merchant

Marketer

Retail
Merchandising
Insights

Merchant

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Where We Are Headed

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27

Retail Insights Investment Roadmap


v15
Merchandise Extractor tool for RMS
Continued investment in prescriptive
dashboards and reports
Rich attribute based aggregation and
analytics
Science enhancements to showcase
product similarities and customer
switching behavior
RI integration approach enhancement to
simplify integration with non-RMS sources
Cloud efficiencies

12 Month Candidates

18+ Month Investment Candidates

Continued investment in prescriptive role


based dashboards and reports
Pricing Recommendations
Oracle Retail Customer Engagement
integration
Cloud efficiencies
Planning Insights improved integration
with MFP
Clickstream and store traffic analyses

Planning Insights
Commerce Insights
Supply Chain Insights
Store Insights

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