Sujey Gonzalez-Cavazos

9330 W McDowell Rd Apt#3051 Phoenix, AZ 85037

623-385-6197

sujey.gonzalez-cavazos@gccaz.edu

Summary of Qualifications:
Responsible for handling confidential information in compliance with MCCCD
policies.
In depth knowledge of PeopleSoft Student Information System pertaining to
enrollment services functions to include enrollment verifications, transcript
requests, fiscal inquiries and financial aid status
Proficient in Internet and Microsoft Office, Outlook, Word, Excel, Power point,
Filemaker Pro, BOEXI, Qless, Advisor Trac and Access to maintain student
records.
Experience providing One Stop services to students at enrollment services in
person, email and via telephone call center
Experience verifying check sheets for students who have applied for graduation
In depth knowledge of federal and state regulations, and MCCD policies
regarding student records such as State Identification Cards, Social Security
Cards, Federal Tax returns, and Drivers License in completion of Domicile form
Experience working on office duties such as filing, customer service via phone,
and navigating through diverse computer programs and applications
Professional Experience:
Glendale Community College
Glendale, AZ
Student Services Technician: June 2012-Present
Assist continuing and prospective students with admission and registration
process in person and via telephone using an online Student Information System.
Provide initial information and procedures to new students about placement
testing, financial aid and advisement.
Verify students documentation/forms for residency(drivers license, state IDs,
passports, naturalization papers, permanent resident cards, birth certificate, social
security cards, etc.).
Process students college official and unofficial transcripts.
Process enrollment verifications
Input data including high school and college transcripts into external education
using Student Information System.
Assist in working the Welcome Desk to connect current and prospective students
to the appropriate department.
Update program plans in SIS
Assist in high school visits for Dual Enrollment
Provide assistance with Math Perc report to ensure prerequisites are met

Buckeye Educational Center-Estrella Mountain Community College

Buckeye, AZ
Support Staff: September 2011- May 2012
Provide support in a One Stop Student Services Department for current and
prospective students
Inform students how to navigate their student accounts via self-service and
available online resources
Contact students regarding class cancellations and work to register them in
alternate course
Assists faculty with technical support, blackboard issues, copy jobs, and other
various needs
Administer placement tests using Accuplacer, Aleks and Celsa following
established policies and procedures
Use all office equipment (fax, copier, camera, phone and printer)
Estrella Mountain Community College
Avondale, AZ
Support Staff: May 2008-September 2011
Experience working in a One Stop customer service Enrollment Services area,
combined efforts of admissions and records and fiscal services.
Handled transactions for students such as processing transcripts, enrollment
verifications, letter of admissions, and add/drop classes
Registered students in credit, clock hour, and non- credit programs
Checked and verified incoming graduation applications for completeness
Provided students with a brief overview of Southwest Skill Center payment plan
Efficiently informed students regarding EMCC and MCCD policies and
procedures such as admissions, refunds, HB2008, Student Declarations forms
Worked with confidential information such as transcripts, Student Information
Forms, Taxes, Lease Agreements, Drivers License, Social security cards and
Affirmation forms
Handled cash, credit card and check payment transactions for students, faculty,
and staff
Reconciled and distributed petty cash
Worked in high volume areas such as front line and call center during peak
registration
Collected special admission paperwork and explained admission process
Managed inventory of Enrollment Services forms
Education:
Glendale Community College
Associates in Arts

Graduation Date: Spring 2015

Ottawa University
Bachelor of Arts in Communication-In progress
Expected graduation date: Summer 2016