Beruflich Dokumente
Kultur Dokumente
Table of Contents
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17
19
- YouTube
21
- Google+
23
- Blogs
25
Company Goals
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Company Websites
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29
12
Sources
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2
There are many different disc golf companies, but the first two that
will come to any disc golf players mind are Discraft and Innova.
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*the sport of Ultimate Frisbee is known only as Ultimate at a professional level, due to the fact that the Frisbee is a trademarked
product of the company Wham-O, and is never used at a competitive level of play.
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*ultimate discs are larger than disc golf discs and are seldom used in disc golf, requiring their own line of production and branding.
Company Goals
Both Discraft and Innova have a macro goal of driving online sales.
Neither of these companies have brick-and-mortar stores, but sell
their products through online retailers of their choice.
Micro goals for disc golf companies like these two include getting
follows and shares on social media and views on their videos and
content, which raise their brand awareness and consumer
involvement, and having traffic directed to their websites where
they can direct consumers to eventually making an order online.
www.
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Company Websites
discraft.com
Discrafts site has a slightly dated
look, but provides all information
needed for someone visiting their
site. Across the top bar they
provide links to their product
catalogs, videos, group
information and more. On the
Order page, there is no option
to order directly from the site as
they delegate the online retail
responsibility to dealers they
trust. Discraft sells their product
in physical stores but own none of
their own, which means this site
is the closest thing that Discraft
can provide as a visual
marketplace for customers.
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Company Websites
innovadiscs.com
Innovas site welcomes visitors
with a accumulation of articles
written about or by the company.
The website is similar to Discrafts
in three ways: the top bar
provides links to all needed
portals for making a transaction
or learning more about the
products, this is the locus of
business for Innova as they own
no physical stores, and they leave
the actual retail process to other
sites which they recommend on
their main site. Innova does
however provide Course, which
includes a comprehensive guide
for those interested in course
planning.
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SocialMention Analyses
SocialMention shows the perception of a brand through analyzing its mentioning and reputation online; the key
measurements are Strength (likelihood that your brand is being discussed), Sentiment (ratio of positive to negative
mentions), Passion (likelihood that someone repeatedly talks about a brand) and Reach (the range of influence).
Discraft
24%
Innova
Strength
19%
Passion
40%
30%
Reach
16%
These figures represent an average of data collected over the last two months on a weekly
basis, to ensure that a single days numbers wouldnt unduly affect the data.
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SocialMention Analyses
Conclusion: According to SocialMention, as a whole people online are more likely to be
talking about Discraft, their language is more often positive and more people are likely to
be aware of the discussion. The only area in which Innova leads is Passion. Innova has a
disadvantage in this analysis however because the keyword Innova isnt specific to just
the disc golf company (eg. Toyota Innova). Using the search term Innova disc Toyota to
only see conversation about the
discs and the brand, because
Innova itself is a common
company and product name, was
much more limiting than being
able to search just Discraft, and
likely altered the results.
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14
Facebook is a good place to start when analyzing social media presences due to the flexibility Facebook offers for what types
of posts one can make on their site. External links, photos, and videos are easily shareable on the site, and further
information about a company is easy to find. Facebook allows for simple interactions between a customer and a brand.
Discraft
18,945
1.23
28 likes
6 shares
2 comments
323 photos, 28 videos, 69 links
Links back to own site on occasion
Innova
Page Likes
Frequency
(avg. posts per day)
Reception
(avg. per post)
Usage
74,558
2.18
57 likes
9 shares
4 comments
489 pictures, 107 videos, 81 links
Links back to own site frequently
Frequency, Reception and Purpose data was compiled by sociograph.io, measuring the pages last year of activity .
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Facebook
Both Discraft and Innova use Facebook posts to reach their audience, but Innova
ultimately does a better job of using those posts to achieve company goals. While
both pages share unique video and photos to gain attention, Innova capitalizes on
this by always including a link back to their website, whereas for Discraft only
product reviews written by themselves link back to their site while photos and
video do not. Based on the way the two operate their Facebook pages, Innova
seems to have more of a strategy for driving consumers to their website,
whereas Discrafts page appears to be more focused on entertainment and
brand awareness at the most, with the occasional reminder to visit their site.
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Companies like Discraft and Innova primarily use Twitter to communicate, share images and video and connect their
followers to larger content hosted on other social platforms. It just so happens that both accounts were made in April 2009.
Discraft
15,700
1.19
Innova
Followers
Frequency
(avg. tweets per day)
Usage
22,500
1.43
Frequency was calculated as an average number of tweets over the last calendar year.
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Twitter
Innova dominates Discraft in the number of tweets with links that direct to their
website, but Discraft has a slightly more diversified approach than Innova in
terms of what they publish on their Twitter. The two companies both post with a
steady frequency of tweets, but Discraft varies itself by tweeting promotions,
disc golf events, their disc golf team, and even comics. Apart from having their
own comic strip, Innova does this to a degree as well, but with less of a human
approach, making their Twitter seem more like a livestream of links directed
towards themselves. Furthermore, Discraft has Innova beaten in that it uses
Twitter to connect with their fans, whether by responding to customers inquiries
or through retweeting relevant videos or other posts.
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Instagram is one of the more creative social media platforms, which provides brands an opportunity to appeal to the
emotions of their consumer base.
Discraft
[Discraft
doesnt have
an Instagram
account]
Innova
N/A
Followers
N/A
Frequency
(avg. posts per day)
N/A
Reception
(avg. per post)
N/A
Usage
25,000
1.12
527 likes
9 comments
422 posts
Photos and videos related to articles
written on their site about their disc golf
team or discs
Frequency was calculated as an average number of posts over the last calendar year; Reception was calculated by instagram-stats.com.
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Instagram
Beyond the simple fact that Discraft doesnt have an official page which
guaranteed Innova the victory, Innova does use this social media platform
intelligently. In a manner of speaking, they play by the house rules on
Instagram, meaning that they fit in with the Instagram community and dont just
act like a company. Their posts and captions are very similar in nature to those of
any Instagram user, just that they always happen to include some Innova product
or sponsor in them. The images and videos they post are optimized for
Instagrams square format and they hashtag appropriately. Innova seems to be
aware of how its audience wants to interact with their content on Instagram and
doesnt push links to their main site on every post they make, but primarily uses
this medium for branding.
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YouTube
YouTube is one of the more diversely used social media platforms, in that it gives companies a lot of opportunities to connect
to their audience in various ways. Companies can use YouTube to inform, entertain or persuade their viewers.
Discraft
17,881
35
1,700 views
5 subscribers
Tutorial videos, tournament recaps, product
announcements
Innova
Subscribers
Videos
Reception
(avg. per day)
Usage
8,886
18
252 views
6 subscribers
Tutorial videos, product announcements, team
videos
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YouTube
Despite beating out Innova in total subscribers and average views per day, its
hard to say that Discraft has a better YouTube channel than Innova based entirely
on the fact that they havent made a post in two years. In the time that they were
active, all of their videos were getting tens of thousands of views, causing viewers
to learn about and desire their products. The videos they made five years ago
about how to properly throw a disc still bring in lots of views today, due to the
fact that the number of players learning to play disc golf is increasing and are
seeking videos like these for information. Innovas most popular videos are also
tutorials, but their series of educational videos was less extensive than Discrafts
was and on a site like YouTube the rich get richer in terms of view counts. Both
brands do a subpar job, but at least Innova has posted in the last year.
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Google+
Google+, while largely ignored by millennials, does have its purpose in the social media world. The platform congregates
users interested in a certain topic, and gives those users the opportunity to specify what communities within that topic they
are interested in. This is a great way for people to follow things that they care about and filter out what they dont.
Discraft
2,319
Innova
Followers
342,255
Interests
(Communities)
1.10 comments
9.64 likes (+1s)
0.73 reshares
Reception
(avg. per post)
19.31 comments
18.36 likes (+1s)
1.92 reshares
Usage
23
Google+
When looking at the way that Innova uses Google+ versus Discraft, it is clear to
see why they are dominating their competitor on all levels. A fundamental
difference between Facebook and Google+ is that Google+ is designed to create
communities under the banner of one larger topic, which is something that
Discraft has not yet figured out. Innova offers on their page nine different
communities (called Interests) for their connections to follow, which helps
users engage with what they care about more. This phenomena increases users
desires to actually use Google+ and interact with Innovas posts, as they are
specific to their interests. Discraft, however, has no real strategy for using
Google+ and appears to be using it as a forum for hosting all of their content
without purpose.
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Blogs
When a company starts to use a blogging website, they are taking a step forward in the evolutionary process of digital
marketing from only having an online presence. Blogs offer a chance to actually publish, which is better than your website
just being the place where people infrequently visit to find out information and make orders.
Discraft
Innova
Tumblr
Host
20-30
Frequency
(posts per month)
Usage
Own Site
1-10
Frequency is a loose average of how many posts they have made per month in the last year.
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Blogs
When analyzing these two different blogs, it is hard to draw comparisons based
on the different formats, content, hosts and purposes. It seems the two brands,
while both explicitly stating that they are blog owners, define a blog as something
largely different. For the purposes of entertainment and interaction, Discraft has
an advantage on Innova due to the informal nature of Tumblr compared to other
blogging sites. However, as the goal of online marketing is to eventually drive
consumers towards a companys website and to exit the goal funnel a pleased
customer, Innova in this case has a better blog. Their blog is more informative of
what is happening in the disc golf community, and it is hosted on their own
website, which helps Innova direct customers to their products.
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Winner!
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www.
Discraft has a few more areas to improve, the most obvious being that
they get an Instagram account. Secondly, their Facebook, Google+ and
blog need purpose, as the three are nearly mirrors of themselves on
different platforms. Each post should directly contribute towards a micro
or macro goal, not just be something that is shareable like a comic. Each
social media channel has its own purpose, and optimizing your posts to
adhere to the minute differences in these platforms can be monumental
in creating value for your company. Comic strips arent worthless, only
their creation and presence shouldnt take precedence over the desire of
directing viewers to your main site and converting.
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Sources
Basket - http://webpages.charter.net/RiverCountry/IMAGES/pole01.gif
Background - http://eagleoutside.com/wp-content/uploads/2015/06/fairgrounds-disc-golf-course.jpg
Scale - https://openclipart.org/image/2400px/svg_to_png/221789/Golden-Off-Balance-Scale.png
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