Natalia Mate

Employment Goal

My job search is oriented to continuous learning and skills development . I seek to contribute my skills and
work in a pleasant atmosphere of camaraderie and respect. Be proactive
Employment Experience
05.1999 - 08.2000 (1 year y 3 months) | Posnet SA
Operation Management Analyst Telephone technical attention , manufacture and distribution of itineraries
for technicians in branches in inside country , Data entry , Billing, Handling box cash .
08.2000 - 10.2006 (6 years y 2 months) | IBM Argentina
Accounts Payable Analyst Tasks related to the control process invoices: price controls , withholding, account
control , analysis of purchase orders, handling payments to foreign suppliers . Knowledge of legislation of
each of the countries listed below for correct analysis of documentation. ( Canada , USA , Colombia , Ecuador
, Venezuela , Costa Rica , Peru , Uruguay , Mexico , Brazil).
10.2006 - 07.2007 (9 months) | IBM Argentina
Financial Analyst Prepare reports to provide CLAIM data management in terms of hours , FTE and Dollars.
Provide reports analyzing labor costs, maintaining and monitoring tools costs. Create WorkItems for different
accounts. Run queries to obtain information which is then processed and analyzed for future billing .
07.2007 - 08.2009 (2 years y 1 month) | IBM Argentina
Business Analyst Prepare reports for billing servers for AMEX and AFI (USA). Approval of servers
requirement worldwide. Management reports for monitoring and tracking server status. Prior report to billing
servers for USA, research data and amounts reports for the preparation of reports. Tracking Metrics
08.2009 - 02.2011 (1 year y 6 months) | IBM Argentina
Account Management Analyst Documentation control for different accounts. Storage audit evidences,
process control and procedures. Analysis of documentation according to controls established by GRACO .
Creation of Work Instructions. Prepare of reports metrics. Follow up of internal and external audits on
demand . Follow up of audit requests. Registration of all types of control checks for each account. Check
documentation for audits. Preparation of management reports. Preparation of reports for Business Compliance
department with overdue documents, issue / Risks, KCO defects, on going KCO. Clean desk Policies.
Provide support to DPEs if audits regard documentation. Proactive review of accounts including related
processes.
02.2011 - 02.2013 (2 years) | IBM Argentina
Documentation Control Analyst - Account Management Follow up of internal and external audits on
demand. Follow up of audit requests. Registration of all types of control checks for each account. Check
documentation for audits. Preparation of management reports. Preparation of reports for Business Compliance
department with overdue documents and issues. Clean desk Policies. Provide support to DPEs if audits regard
documentation. Proactive review of accounts including related processes
02.2013 - 10.2015 (2 years y 8 months) | IBM Argentina
Security Risk Analyst Ensuring a positive control for Business Audits with zero tolerance of violations of the
Rules of IBM Business Conduct Guide and processes and procedures. Continuously participate in improving
Data Security & Privacy programs, Compliance testing, indicators and other independent testing. Help the
organization to be compliance with the guidelines of safety checks on workstations and Documents of
Understanding. Implement and maintain processes and controls projects using Argentina Open Source and LA

countries. Implement the recommendations and actions required as a result of internal and external reviews.
Make Assessments to projects in a timely manner. Ensure that the implemented controls are always Audit
Ready. Maintain processes and approvals about ON / OFF Boarding up to date. Contribute to the achievement
of good metrics for all reports of Global Delivery LA, related to MSAC Assessments and audits in general.
Support the SRAs from other countries. Maintain the database (RM&C) up to date.

Education

03.1988 / 12.1993 | ENET Nro 3 de San Martin

Argentina Computer Technical, Graduated, Secondary School.
03.1998 / 12.2000 | Escuela Normal Superior de Villa Ballester Rosario Vera Pealoza
Argentina Teacher, Graduated, Terciario.
03.2000 / 11.2004 | Universidad de Buenos Aires
Argentina Human Resources / Labor Relations
08.2015 / Presente | UESIGLO 21
Argentina Labor Relations, On course, Universitary
Computing

Microsoft Office
Intermediate
Databases
Intermediate
Labor Applications
Intermediate
Mvil Applications
Intermediate
Languajes

English
Oral level: Advanced. Write level: Advanced.
Italian
Oral level: Basic. Write level: Basic.
Other knowledges

Communication Workshop
The value of communication, obstacles and communication engines, optimizing the use of communications
tools.
Internal IBM green Belt
Quality Service. Lean Six Sigma Methodology. Define, Measure, Analyze, Improve and Control.
ITIL Foundations V3
Information Technology Infrastructure Library. ITIL is focused on improving service quality to the customer.
Customers who adopt the ITILframework can expect to see improved alignment of IT with the business, a
long term reduction in the cost of IT services, and a better service quality and responsiveness.
Proyect Management Fundamentals
Application of knowledge, skills, tolos and technics to Project activities in order to meet or exceed
stakeholder objectives and expectations from a Project.
Workshop Trabajo en equipo
Comunication. Overcome individualism. Productive interdependence. Motivation to the result. Alignment.
Collaboration to develop good relationship.
Principles of External Auditing
Principles to front facing an external audit . How to conduct a successful audit.