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Epicor Success Story

EL ES DE Engineering
Company Facts
Location: Perth, Australia
Industry: Engineering/Manufacturing/Primary Resources
Website: www.elesde.com

Prior to Epicor ERP becoming available in Australia


in the SaaS deployment model, there had been
nothing in the midmarket that could do what we
wanted it to do at an affordable cost.
Rob McMahon, General Manager | EL ES DE Engineering

Success Highlights
Challenges
EL ES DE Engineering required an integrated
system that would provide increased visibility
over inventory, time spent on jobs and clarity
on purchase order status

Solution
Epicor ERP Express Edition (Epicor Express),
the cloud-based version of the award winning
next-generation Epicor ERP solution. Delivered
in a SaaS model, Epicor Express provides
broad functionality to small and mid-size
businesses

Benefits
Increased clarity on process delivered by an
integrated system
Advanced system at an affordable cost
Six weeks from start of implementation to
initial go-live

EL ES DE Engineering provides specialist mechanical engineering, fabrication


and inspection services to the oil and gas, mining and resources sectors in Perth,
Western Australia. The companys design and manufacturing facilities are situated
in Welshpool, Perths central industrial hub. EL ES DE Engineering offers a diverse
range of solutions including one-off manufacture, qualified engineering design
and even complete turn-key projects from concept to completion.

Challenges
Prior to implementing the next-generation Epicor enterprise resource planning
(ERP) solution in the software as a service (SaaS) deployment model, EL ES DE
Engineering did not possess an integrated system with one source of information.
The company lacked a system that would provide increased visibility over the
companys inventory and assist management with a greater understanding of time
spent on jobs. The company also required greater clarity on purchase order status.
EL ES DE Engineering required the acquisition of an advanced ERP system. We had
been using MYOB, spreadsheets and various other methods to support the business,
explains Rob McMahon, General Manager. We had been looking to find an
advanced system that could meet the needs of our production, accounting and project
management teams. Prior to Epicor ERP becoming available in Australia in the SaaS
deployment model, there had been nothing in the midmarket that could do what we
wanted it to do at an affordable cost. We chose the SaaS deployment model because
we wanted to get an advanced system like Epicor at a reasonable entry fee.

Success Story EL ES DE Engineering

I looked at the SaaS offering from Epicor a couple of years ago,


but it wasnt available in Australia at the time. When the SaaS
delivery model became available [in 2012] we thought this is going
to be a good thing for the company, continued McMahon.

Solution
EL ES DE Engineering selected Epicor ERP Express Edition (Epicor
Express), the cloud-based version of the award winning nextgeneration Epicor ERP solution. Delivered in a SaaS model,
Epicor Express provides broad functionality to small and mid-size
businesses.

About
About
Epicor
Epicor

Benefits

EpicorEpicor
Software
Software
Corporation
Corporation

EL ES DE Engineering has enjoyed numerous benefits since


is a global
is a global
leader
leader
delivering
delivering
implementing
Epicor.
Some
of the key benefits include:

business
business
software
software
solutions
solutions
to theto the


Increased
productivity
and visibility
of their
manufacturing,
manufacturing,
distribution,
distribution,
retail, retail,
and
andclients jobs

service
service
industries.
With their
more
Withclients
more
than with
40
thanbetter
40 service

The
abilityindustries.
to provide
years
of experience,
of
experience,
EpicorEpicor
has of
more
has
more
than than
years
through
accurate
estimations
schedules

Following the Epicor systems initial go-live, EL ES DE Engineering is


looking to rollout additional modules in separate phases. It took
about six weeks from the start of implementation to the point
where we turned the system on, said McMahon. For us it was
good just to dive straight in. We are the busiest we have ever been
at the moment but Im glad we just got into it. With SaaS we didnt
need to go through a long implementation plan before turning it
on. We could just get into it and do it and I think that was the way
to go.
The Epicor system will also help EL ES DE Engineering to manage
their materials and sub-contractors. McMahon explains, We
started the Epicor rollout by implementing core functionality
for managing our financials and manufacturing. Production
management was also important because we needed to be able to
get all our jobs into the system. We are using the CRM to track our
customers information, order management to generate quotes, and
project management for project billing. It is largely a project-based
industry over here in Perth and Epicor Project Management is key
because it gives us flexible options on billing, whether we bill up
front, at the end or during a project.

Epicor Dashboards and Crystal Reports have also provided EL ES DE


Engineering with increased visibility over materials and inventory.
20,000
20,000
customers
customers
in overin150
overcountries.
150 countries.
We are producing Crystal Reports at the moment which enables
Better management of materials and subcontractors
EpicorEpicor
solutions
solutions
enableenable
companies
companies
to drive
to drive
us to customise our reporting and get better information out of
increased
efficiency
efficiency
andofimprove
and improve
profitability.
profitability.

Sixincreased
weeks
from
start
implementation
to initial go-live
the system and match what we need to see, says McMahon. We
With aWith
history
a history
of innovation,
of innovation,
industry
industry
expertise,
expertise,
have also been using the PO status dashboard. We are getting a lot
Increased flexibility on client billing options
of clarity on purchase order status, which is something we didnt
and passion
and passion
for excellence,
for excellence,
EpicorEpicor
inspires
inspires
customers
customers
have before. We can see if materials are physically here or if they
to build
to lasting
build
lasting
competitive
competitive
advantage.
Epicor
provides
provides
The
main
benefit
is that
Epicoradvantage.
is giving
us Epicor
more clarity
on
process.
are still with the supplier. Now we have a better handle on our
We
seesingle
if we have
shipped
items that
to thelocal,
customer
and
now
thecan
single
the
point
point
of accountability
of accountability
that
local,
regional,
regional,
and weand
inventory and where we spend our time on jobs because we have
can
invoice
forbusinesses
the shipment,
which
isFor
something
we really couldnt
global
global
businesses
demand.
demand.
For more
more
information,
information,
the full method of manufacture planned out so we can see where
do properly previously. We are just starting to implement the
visit www.epicor.com.
visit www.epicor.com.
everything is and what the next step is.
inventory management module, doing cycle counts and min-max
order levels, said McMahon.

Contact
ususforfor
more
information
on Epicor
Products
and
Services
Contact
Contact
usmore
for
more
information
information
on Epicor
on Epicor
Products
Products
and Services
and Services
+1.xxx.xxx.xxxx
[e-mail]@epicor.com
www.epicor.com
+61.2.9927.6200
+61.2.9927.6200
info.anz@epicor.com
info.anz@epicor.com
www.epicor.com
www.epicor.com
WorldwideWorldwide
Headquarters
Headquarters
Australia and
Australia
New Zealand
and New Zealand
Worldwide Headquarters
Latin America and Caribbean
San Francisco
San Bay
Francisco
Area Bay Area
Level 34 Level 34
San Francisco Bay Area
Blvd. Antonio L. Rodriguez #1882 Int. 104
4120 Dublin
4120
Boulevard,
Dublin Boulevard,
Suite 300 Suite 300
101 Miller101
Street
Miller Street
4120 Dublin Boulevard, Suite 300
Plaza Central, Col. Santa Maria
Dublin, CADublin,
94568CA
USA
94568 USA
North Sydney
North
NSW
Sydney
2060NSW 2060
Dublin, CA 94568 USA
Monterrey, Nuevo Leon, CP 64650
Toll Free: Toll Free:
+1.888.448.2636
+1.888.448.2636
Australia Australia
Toll Free:
+1.888.448.2636
Mexico
Direct: Direct:
+1.925.361.9900
+1.925.361.9900
Phone: Phone:
+61.2.9927.6200
+61.2.9927.6200
Direct:
+1.925.361.9900
Phone:
+52.81.1551.7100
Fax:
Fax: +1.925.361.9999
+1.925.361.9999
Fax:
Fax: +61.2.9927.6298
+61.2.9927.6298
Fax:

+1.925.361.9999
Fax:
+52.81.1551.7117

MelbourneMelbourne
Europe, Middle East and Africa
Level 12, South
Level 12,
Tower
South Tower
No. 1 The Arena
459 Collins
459
Street
Collins Street
Downshire Way
MelbourneMelbourne
VIC 3000 VIC 3000
Bracknell, Berkshire RG12 1PU
Australia Australia
United Kingdom
Phone: +61.3.8625.1100
Phone: +61.3.8625.1100
Phone:
+44.1344.468468
Fax:
+44.1344.468010

Perth
Perth
Asia
Level 27, St
Level
Martins
27, St Martins
238A Thomson Road #23-06
Tower
Tower
Novena Square Tower A
44 St Georges
44 StTerrace
Georges Terrace
Singapore 307684
Perth, WAPerth,
6000 WA 6000
Singapore
Australia Australia
Phone:
+65.6333.8121
Phone: +08.6316.4581
Phone: +08.6316.4581
Fax:
+65.6333.8131

New Zealand
New Zealand
Australia and New Zealand
Level 9, 20Level
Amersham
9, 20 Amersham
Way
Way
Level 34
Manukau Manukau
2104
2104
101 Miller Street
Auckland Auckland
North Sydney NSW 2060
New Zealand
New Zealand
Australia
Phone: Phone:
+64.9.967.1000
+64.9.967.1000
Phone:
+61.2.9927.6200
Fax:
Fax:
+64.9.263.8938
+64.9.263.8938
Fax:
+61.2.9927.6298

The contentsThe
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