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Midtown Health System

By Whole Health Consulting

Mission
To provide excellence in health and wellness services to enhance the
quality of life for the entire community

Rooftop Garden

Goals
Practice anxious concern for the nutritional welfare of patients, staff
and visitors
Provide the highest quality meals and service through proper
handling and utilization of available materials and resources
Strive to provide a limited stress environment among patients, staff
and visitors

The Main Kitchen


The extensive, full-service kitchen in
the main cafeteria:
Reduces meal prep in other
areas of the hospital
Provides a central dishroom,
cutting staffing costs (Dishroom
staff are only needed in the
main kitchen)
Menu design creates simplicity
& reduces food waste

Kitchen & Cafeteria Layout


6,377 sq. ft.
A.
B.
C.
D.
E.
F.
G.

H.
I.
J.
K.
L.
M.
N.

Bakery
Salad Prep
Main Meal Prep
Cold Storage
Dish Room
Dry Storage
Inpatient Meal Prep/
Meals on Wheels/
Assisted Living Assembly
Employee
Hallway/Lockers
Employee Restroom
Offices
Service Area
Registers
Call Center
Deck

The Deck--Cafeteria
Layout & Decoration
Accommodates 111 people
Green and blue themes with
orange accents
Table seating
Booth seating
Outdoor deck seating

Cafeteria Plating

Grab N Go

Cafeteria Deck

Distribution Pathway
Cafeteria
Inpatient
Assisted Living
Daycare Prep Room
Meals on Wheels

Inpatient Menu
Instructions:
All menus will be available in each patients room.
Gives the patient greater freedom of choice

More options
Patients able to eat on their own schedule

Increased variety

Chefs Choice changes


Several different cuisines

Low sodium & vegetarian options available

Modified Menus

Our facility offers Menus


specialized for specific
diets including Carb Control
and Low fat diets.

Modified Menus

The special menus allow for


a variety of foods and easy
access to the nutrient facts
patients need such as
carbohydrate count.

Inpatient Plating

Assisted Living Layout


1200 sq. ft.

Assisted Living
Dining Room
Layout & Decoration

Green and blue themes with


orange accents
Can seat up to 44 guests
Easy access to kitchen

Daycare Prep Room Layout


154 sq. ft.

Staffing
Open 24 Hours, Monday-Sunday
Our Staff
Cross training
More staff in the morning for prep
Less staff at night
Benefits
Decreased costs
Cross training allows employees
to do more
Greater employee satisfaction
and retention

FTE=

56.7

Total Employees=
Total Hours=

69

Total PT=

22

Total FT=
(FT being 35-40)

2266.5

47

Staffing & Scheduling


MANAGEMENT
Retail Manager
Patient Manager
Supervisor (2)
Head Chef

MORNING SHIFT
Lead Cook
Line Cook (5)
Lead Diet Aid
Diet Aid (8)
Lead Server
Server/Cashier (2)
Server (4)
Diet Tech (4)
Dishwasher (3)

AFTERNOON SHIFT
Lead Cook
Line Cook (5)
Lead Diet Aid
Diet Aid (8)
Lead Server
Server/Cashier (2)
Server (4)
Diet Tech (3)
Dishwasher (3)

NIGHT SHIFT
Line Cook (3)
Lead Server
Server/Cashier
Server

The Cafe at Midtown


Monday-Thursday 11 am - 9 pm
Friday-Saturday 11 am - 10 pm

Restaurant

Ceiling Lights

Decor

Patio

Covered seating
Succulent wall to
build interest

Restaurant Layout
4900 sq. ft.

Main Entrance
Hostess Desk
Waiting Area
Bar Seating
Patio
Fireplace
Restrooms
Kitchen

Restaurant Kitchen
Salad preparation
Soup preparation
Cooking area
Baking area
Dishwashing
Storage
Office
Catering preparation

Restaurant Kitchen
The extensive, full-service kitchen
in the restaurant:
Creates easy access for
delivery to main kitchen
Provides catering to meet
most of facility needs
Reduces amount of
equipment needed because
of menu design

Restaurant Menu

Starter: Roasted
brussel sprouts
with spiced
marmalade

Signature Sandwich:
Braised short rib with
horseradish creme and
arugula

Salad: Honey chipotle


chicken with quinoa

Dessert: Lime
sorbet

Catering Menu
Platters
(Serves 20-25 people)
Fruit Platter
Veggie Platter
Cheese and Cracker
Platter
Gourmet Cookie Platter
Mini Sandwich Platter
Combo
Soup & Salad
Soup & Sandwich
Sandwich & Salad

Soup
Roasted Tomato Bisque with Crostini
Tuscan Minestrone with Prosciutto
French Onion with Gruyere Croutons
Soup
Honey Chipotle Chicken with Quinoa
Chicken Caesar & Garlic Crostini
Tuscan Kale with Chiles & Pecorino
Sandwich
Turkey Bacon Avocado
Vegetable club with Roasted Garlic Aioli
Italian Club with Balsamic Spread

Dessert
Berries with Lemon Curd
Cream
Salted Caramel Brownie
Gourmet Chocolate Chip
Cookie
Beverages
Bottled Water, Coca Cola, Diet
Coke, Pepsi, Sprite, Root Beer,
Tea, Coffee, Dr. Pepper,
Lemonade

Catering Packages

Birthdays
Retirement
Employee of the month

Staffing & Scheduling


MANAGEMENT
Director
Restaurant Leads (3)
Executive Chef
CATERING
Catering Manager
Service Worker (4)

AFTERNOON SHIFT
Assistant Chef (3)
Sandwich/Salad/Bakery
Chef (3)
Dishwasher (2)
Server (8)
Hostess (3)
Busser (3)

32.15 restaurant FTE, 4.2 catering FTE

NIGHT SHIFT
Assistant Chef (3)
Sandwich/Salad/Bakery
Chef (3)
Dishwasher (2)
Server (6)
Hostess (3)

Inpatient and Outpatient Staffing


Clinical Nutrition Manager
Inpatient Supervisor
Inpatient Registered Dietitians
RD 1
RD 2
RD 3
RD 4
RD 5
Dietary Technicians
Diet Tech/Aid 1
Diet Tech/Aid 2
FTE
Diet Tech/Aid 3
FTE

1 FTE
1 FTE
1 FTE
1 FTE
1 FTE
1 FTE
1 FTE
1 FTE

Outpatient Supervisor
Outpatient Registered Dietitians
RD 1
RD 2
Dietary Technicians
Diet Tech/Aid 1
Diet Tech/Aid 2
FTE Totals:

1 FTE
1
1

1 FTE
1 FTE
.5 FTE
.5 FTE
14 FTE

Outpatient Layout and Equipment Schedule

Location: Outpatient Clinic


1. Sink
2. Toilet
3. Urinal
4. Garbage can
5. Countertop
6. Baby changing table
7. Drinking fountain
8. Conference table and chairs
9. Podium
10. Screen
11. White board
12. Projector

13. Copy Machine


14. Filling Cabinet
15. Printer
16. Office chairs
17. Front Desk/Computers
18. Desk/Computer with nutrient analysis software
19. Chairs
20. Bookshelf
21. Table and chairs
22. Weight scale/Stadiometer
23. Waiting room chairs
24. Television
*Building is 44 by 32

Inpatient Layout and Equipment Schedule

Location: Inpatient Conference Room and Offices


1.
2.
3.
4.
5.
6.
7.
8.

Conference table and chairs


9. Podium
Bookshelf
10. Whiteboard
Filing Cabinet
11. Screen
Printer
12. Projector
Computer with nutrient analysis software
Desk and chair
Office chairs
*Note: The conference room is located on the first floor with the intent
Garbage can
that the conference room has easier access and can be used by
multiple healthcare professionals as needed. The second and third
floors have two dietetic offices on each floor to be used by the
dietitians covering those floors.
**The first floor offices and conference room measure 38 by 11.8. The
second and third floor offices are 22 by 11.8.

Front Desk and Office Desks

Front Desk for Outpatient Facility

Desk for Dietitian Offices

Conference Room

Table and Chairs for conference room

Sofa and Chairs for Outpatient Waiting Room

Disease Education Classes


Calendar of Classes
Classes will take place at 4pm on the indicated
day and last 1-2 hrs.
Diabetes
Lesson 1: 1st Thursday
Lesson 2: 3rd Thursday
Lesson 3: 1st Thursday of next month
Lesson 4: 1 month later (Th)
Metabolic
Lesson 1: 1st Tuesday
Lesson 2: 3rd Tuesday

Weight Loss
Lesson 1: 1st Wednesday
Lesson 2: 2nd Wednesday
Lesson 3: 3rd Wednesday
Lessons 4 & 6: 4th Wednesday
Lesson 5 & 7: 1st Wednesday of next month
Renal
Lesson 1: 1st Monday
Lesson 2: 2nd Monday
Lesson 3: 3rd Monday
Lesson 4: 4th Monday

Other education opportunities include: consultations with a Registered Dietitian, online classes
and education modules, and handouts.

Calendar of Classes Offered


Classes will take place at
4pm on the indicated day
and last 1-2 hours.
Classes will be offered on a
rotational schedule
Classes are based on
patients needs

Education Handouts

Education Handouts

WIC Clinic

Classes Offered
Choose MyPlate Series (Four half-hour classes)

Series 1: Choose MyPlate Overview


Series 2: Rainbow of Fruits and Veggies
Series 3: Grains the Whole Picture
Series 4: Go Lean with Dairy and Protein

Healthy Pregnancy Series (Three half hour classes)

Series 1: Foods to Eat and Foods to Limit


Series 2: Iron
Series 3: Folate

Reading Food Labels (One half hour class)


Milk and Dairy (One half hour class)

WIC Staffing
1 WIC Clinic Manager
3 FT RDs

3 PT RDs

1 FT Nutritionist

2 PT Nutritionists
1 Nutritionist PRN

2 PT Front Desk

Total FTEs: 8.5

Orientation, Training, Employee Handbook

Handbook
Policies/Procedures
Orientation
Training
Job Description

Opening
Day

Our Vision for


Midtown Health
Center

Vision
To be well recognized as a hospital of excellent quality, to be the hospital
of choice for patients, physicians and employees, and to be known in the
community for meeting the healthcare needs of the entire community

Because Whole Health Consulting is


seeking to create more hospitals that
cater to the health of the entire
being--mind, body and spirit--our
opening day will provide a little taste of
that vision.

Screenings for
Adults

And Screenings for


Kids!

Yoga on the
Lawn

Sack Races

Gardening on
the Roof

Those who come on opening day will be the


first to plant in our rooftop healing garden.

Succulent Wall

Official Ribbon Cutting