4. (4 points) Zara outsourced about half of the initial collection for a season.
Of the outsourced production, about 60 percent came from Europe and 30
percent from Asia, with the balance from the rest of the world. The
make\buy decision was based on a number of considerations, including
expertise, relative cost and. especially. time sensitivity. In general.
garments with fashion styling tended to be manufactured in-house while
basics and knits tended to be outsourced. In-house mamufacturing was
reserved more for current (in-season) production. The in-house
manufacturing entailed two basic steps: fabric procurement and garment
assembly and finishing. Fabric procurement and cutting were mainly
controlled by Zara. Sewing was subcontracted to a network of 400 smaller
firms within Galicia and northern Portugal. Zara reserved time with its
sewing subcontractors but was not limited in terms of garment
specifications given in advance.
a) What is the core competitive advantage that Zara can obtain from its
outsourcing strategy?
b) Why Zara's current outsourcing strategy will restrict its further
expansion?
c) How should this strategy change to mitigate the restriction?
@) What are the risks associated with the strategy change proposed?
Solutions:
a) With its in-house design, patter-making and cutting capabilities, and
its network of sewing subcontractors, Zara can go from start to finish
on a style production within as little as 10 days. The ability to respond
in season is Zara’s core competitive advantage.
bv) Zara's expansion will be likely restricted by the local, vertically
integrated production and outsourcing model due to capacity and cost
constraints
¢) To obtain high capacity and to provide some cushion in its margins,
Zara needs to increase its outsourced manufacture to take advantage of
increased low cost production.
d) However, being a fashion company, the long lead time and low
responsiveness caused by oversea outsourcing may negatively impact
Zara’s fashion-forward image, which is its competitive advantage that
drove its margins