CONSTANTIN DINO SPATOULAS

(610) 506-3736
Media, PA 19063

dinospatoulas@gmail.com
linkedin.com/in/dinospatoulas

PROFILE: VICE PRESIDENT OF INFRASTRUCTURE & IT OPERATIONS

Information Technology Strategist and Infrastructure Leader offering 20+ years of experience and a track record
of success leveraging technology as a driver of business success and operational efficiency for organizations
experiencing exponential growth and technical transformations.
Areas of Strength & Expertise
Business Integration Mergers & Acquisitions Contract Negotiations Budget Management
Vendor Management Process Improvement Process Re-engineering Project Management ITIL Agile
Performance Optimization Network Management Data Center Consolidation Virtualization Architecture
Systems & Application Integration Security & Assurance Change Management Systems Availability Management
Performance Monitoring/Management P&L Management Service Delivery Optimization Disaster Recovery

NOTED SKILLS & HIGHLIGHTS

Architected a disaster recovery/business resiliency program that was implemented in an unprecedented

16 months, improved recovery time by 80%, and exceeded contractual/regulatory SLA targets by 60%.
Negotiated 5 major vendor contracts that delivered a $6M savings over a 3-year period and led to a 25%
increase in client licensing.
A well-balanced leadership style and the ability to communicate and influence at all levels.
Experienced in the planning, development, and execution of IT strategy, multi-year roadmaps, global
technology transformations, and disaster recovery programs.
Demonstrated expertise managing large-scale projects and multimillion-dollar budgets with enterprisewide impact on revenues and expenses in a globally distributed computing environment.
Earned the reputation as a trusted advisor across all levels with the ability to influence key decisionmakers on implementing a scalable and world-class technology infrastructure that enabled the use of
technology to optimize service delivery and achieve desired business results.

PROFESSIONAL EXPERIENCE
Automotive Parts Group (APG), Atlanta, GA
2016 - Present
DIRECTOR OF INFRASTRUCTURE ARCHITECTURE & ENGINEERING
Brought on to define and implement a formal infrastructure and roadmap strategy for the stabilization of an aging
APG store network, improve project delivery performance, and guide the transformation of the infrastructure
organization during a period of corporate restructuring.
Re-engineered IT PMO processes that defined a reasonable intake process, identified and quantified
budget and resource constraints, prioritized projects, and improved project delivery.
Reorganized the infrastructure organization into 2 distinct groups (Operations & Support and Architecture
& Engineering). Recruited and put in place leadership teams for each group that established goals,
accountability, and responsibility within the 2 groups.
Developed a tactical 6-month approach to stabilize an aging network infrastructure, mitigate capacity
issues, and provide a supportable/scalable infrastructure that aligned IT and business capabilities.
Redesigned core network architecture in 90 days and 19% under budget that will allow the organization
to continue to meet its current and future demands. Deployment is scheduled for 2016 and 2017.
Delivered security program consisting of firewall refresh project to 6300 sites, which had been a challenge
to complete in the previous 2.5 years. Completed wireless access point upgrade to 3700 sites to eradicate
WEP protocol and established stronger security standards.

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APG, Director of Infrastructure Architecture & Engineering (continued)
Established Server, Workstation and Operating System standards and lifecycle policies that will maintain
the environment in supportable operating status. Reengineered processes that enabled the organization
to move to monthly and critical patching cycles.
AmeriHealth Mercy Family of Companies, Philadelphia, PA
2012 - 2015
DIRECTOR OF IT INFRASTRUCTURE ARCHITECTURE, STRATEGY AND PLANNING
Fulfilled the role of Delivery Director and assumed the responsibilities of the VP of Infrastructure after 3 weeks.
Responsible for defining the strategic direction for and managing the day-to-day operations of the infrastructure
organization comprised of 130 full-time associates and consultants across 9 states and 3 data centers. Held full
accountability for an $82M G&A/capital budget for all technology and business initiatives.
Authored, designed, and implemented a disaster recovery/business resiliency program in 16 months,
strengthening the organizations business continuity by reducing time to recover by 80%.
Architected the infrastructure for the migration of the entire organization to a virtual desktop
environment with a virtualized workforce model projected to save $6M in facilities costs.
o Solution is projected to provide a 17% YOY continuous savings and virtualized 50% of the workforce.
Re-architected and delivered Citrix architecture that improved availability metrics to 99.99% and
increased capacity/utilization by 40% (up to 3,000 concurrent clients).
Delivered a $4.5M Capex cost avoidance and a 68% reduction in YOY maintenance costs by transforming
the HP/UX environment to Intel Blades virtualized on VMware 5.5, RHLE 6.5, Oracle 11g, and Sybase 15.7.
Integrated an acquired companys corporate infrastructure in 4 months where attempts over a 4-year
period failed. The successful integration delivered an 18% Capex and 29% Opex savings in the first year.
Childrens Hospital of Philadelphia, Philadelphia, PA
2011 - 2012
IT MANAGEMENT CONSULTANT, LOGISTICS
Led the planning and coordination of an initiative that consolidated the services, applications, and systems from 8
data centers down to 2.
Designed processes for evaluation, preparation, and migration of 753 systems and 436 clinical, business,
and infrastructure applications with minimal impact to clinical, hospital, and business areas.
Migrated core and edge Nortel network and fabric infrastructure to Cisco Nexus core, aggregator, and
edge switches.
Transformed a Unix/Linux architecture to AIX 6.1 running on IBM 770 power series architecture.
Led teams of technical, business continuity, and change management professionals through a process
transformation that established accurate measurements for risk management, business continuity,
change management, and impact to clinical areas.
BlackRock Inc., New York, NY
2010 - 2011
DIRECTOR, SOLUTIONS ARCHITECT
Directed and delivered on-time and under budget the migration of 4 parallel datacenter migrations in the US and
UK involving 2,000 physical and virtual servers in 4 different time zones. Managed a large global matrix team of 65
direct and indirect reports consisting of Architects, Engineers, Project Managers, and operational resources.
Designed and architected replication solution methodologies for virtual and Windows platforms that
replicated data, servers, and services from multiple legacy tactical datacenters to strategic primary
datacenters located in the US and UK.
Migrated a global VMware 3.x infrastructure of 22 clusters, 283 hosts, and over 2100 guests to vSphere
4.1 for Windows and Linux platforms. Introduced a centralized management administration that reduced
the global server footprint by 65% and reduced existing complexity and overhead.
Achieved significant cost and resource savings by completing the primary data center project 6 weeks
early for an $820K savings and evacuating 2 data centers 4 weeks ahead of schedule that produced a 32%
savings from the original project budget.

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BlackRock Inc., Director, Solutions Architect (continued)
Designed and architected an email middleware solution, resulting in a 42% savings over 3 years while
increasing throughput by 350%.
Architected solution that migrated the identities of physical SQL Server instances from source to target
data centers that provided DBA and application teams with the ability to migrate applications in 20% of
the time originally planned.
Architected post-acquisition Domain, Mail, and Application repeatable methodology to integrate the
resources of the 2 firms with respect to collapsing Active Directory and Email domains and migrating
applications in 18 data centers globally.
BlackRock Inc., New York, NY
2007 - 2010
DIRECTOR, INTERIM GLOBAL MANAGER
Acted as the technical lead and project manager for the Barclays Global Investor North America Windows
infrastructure and application merger, assuming the role of Interim Global Manager for the resulting Windows
infrastructure. Negotiated and managed vendor relationships and contracts. Created and administered
department and project budgets and managed a cross-functional team of 25.
Engineered and managed the technical infrastructure that supported Barclays Global Investor Active
Directory and mail/application integration that was operating across 14 data centers in 5 continents and
included 75,000 directory objects, over 100,000 mail objects, and over 1,400 applications.
Directed BCP and DR tests for Windows infrastructure, applications, and services that resided in 3 data
centers in the US and 2 data centers in the UK.
Renegotiated hardware vendor contracts for Windows, Linux, and Sun platforms that produced a 45%
savings over similar contracts from other hardware vendors and uplifted SLA performance to a 2-hour
response and 4-hour fix.
Architected and directed the pilot for an Exchange 2003/2007 to Exchange 2010 migration that ran
Exchange on a locally attached disk with full BCP capabilities and full failover in acceptable timings.
Commerce Bank, MT. Laurel, NJ
2003 - 2007
ASSISTANT VICE PRESIDENT, WEB TECHNOLOGIES MANAGER
Managed and oversaw all aspects of internet infrastructure, applications, and technologies for highly available
solutions, near line disaster recovery, test, stress test, and quality assurance functions. Directed and oversaw the
maintenance and performance of Consumer, B2B, Marketing, Investment, Benefits, and Facilities websites.
Co-authored and implemented the policies, procedures, standards, and SLAs for the department and
clients as well as automated standard builds for OS and IIS 6.
Created action plans for daily operations, managing budgets and the recruiting/hiring of staff members.
Led the evolution of an antiquated consumer and business-to-business web presence infrastructure to a
state-of-the-art solution that met current business requirements, was scalable and allowed for 45%
growth, and provided the capacity to handle component failures as well as site failures.
Created and deployed the process methodology and architecture that supported the end-to-end SDLC
methodology and introduced test, performance, QA, and emerging technologies environments for
enhanced application and business process development.
Renegotiated contracts with RSA and introduced business process improvements that delivered a 67%
savings over 3 years with 47% savings in the first year alone.
Architected and co-designed a multi-factor authentication implementation on a Consumer Banking
application that was delivered 6 weeks ahead of schedule and resulted in 27% savings over original
project cost projections.

EDUCATION
Bachelor of Business Administration, Computer Information Science
Temple University, Philadelphia, PA