FEDERAL AVIATION ADMINISTRATION

PERFORMANCE WORK STATEMENT

GUARD SERVICES
DATE: JANUARY 2016
Rev. 6
10-05-15
jth

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TABLE OF CONTENTS

1.0

OVERVIEW

2.0

OBJECTIVE

3.0

REQUIREMENTS

4.0

CONTRACT DELIVERABLES

5.0

GOVERNMENT FURNISHED MATERIALS, EQUIPMENT &

SERVICES

6.0

PERSONNEL SPECIFICATIONS/REQUIREMENTS

7.0

ADMINISTRATIVE REQUIREMENTS

8.0

CONTRACT WORK HOURS

9.0

EXHIBITS (1-10)

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DEFINITIONS/ACRONYMS
As used throughout this PWS the following terms/acronyms shall have the meaning set forth below:
Definitions
Council on Law Enforcement Education and Training (CLEET): Council supports Oklahoma law
enforcement in serving its communities, including enhancing public safety by providing education and
training which promotes professionalism and enhances competency within the ranks of Oklahoma law
enforcement. Graduation with a current certificate is required on this contract.
Contract Discrepancy Report (CDR): A Formal, written documentation of contractor non-compliance
or lack of performance for contracted work.
Contracting Officer (CO): The person authorized to act on behalf of the Government to negotiate and
award contracts and modifications thereto, and to administer contracts through completion or termination.
Except for certain limited authority delegated by the CO to a technical representative, the CO is the only
individual with the authority to direct the work of the contractor.
Contracting Officers Representative (COR): An individual who is designated and authorized in
writing by the Contracting Officer to perform specific technical or administrative functions.
Defect: Each instance of noncompliance with a contract requirement. A defect may be caused by either
noncompliance or poor performance.
Defective Service: A service output that does not meet the standard of performance associated with the
Performance Work Statement.
Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as
meeting minutes or reports.
Emergency Work: Security guard services which take priority over all other requirements of the SOW
and requires immediate action including diverting personnel from other jobs, if necessary, to cover the
emergency.
Expendable Property: Government property that is consumed by the contractor while performing
requirements of the PWS.
Facility Management Specialist (FMS): A Government employee who is trained in contract inspection,
and who has responsibility for inspecting services performed in accordance with the PWS.
Government-Furnished Equipment (GFE): Government owned equipment provided to the contractor
for use in fulfilling the terms of this contract.
Government-Furnished Facilities (GFF): Areas of buildings designated by the Government for the
exclusive use of the contractor in fulfilling the terms of this contract.
Government-Furnished Property (GFP): All equipment, facilities and material provided by the
Government for the exclusive use of the contractor in fulfilling the terms of this contract.

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Government Representative: The Contracting Officer or his/her Authorized Representative(s) and

Facility Management Specialist (FMS).
Hand Receipt: A signed document acknowledging acceptance of responsibility for items of property
listed thereon which are loaned or issued for use and is to be returned to the Government.
Inspection: The comparison of services against contract requirements in order to establish conformance
or non-conformance with the contract requirements.
Installed Building Equipment: Items of equipment or furnishings, which are affixed as a permanent
part of the structure
Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be
required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key
personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not
have a firm commitment from the persons that are listed in the proposal.
Performance Work Statement: A document that describes the requirements and/or services, including
performance standards for contractual services.
Personal Property: Property of any kind except real property, or records of the Federal Government.
Physical Security: Actions that prevent the loss or damage of Government property.
Property Administrator: An authorized representative of the Contracting Officer or his/her Authorized
Representative assigned to administer the contract requirements and obligations relating to Government
property.
Quality Assurance (QA): A method used by the Government to check services to determine whether or
not they meet the requirements of this contract.
Quality Assurance Surveillance Plan (QASP): A written plan that details what is to be evaluated, how
evaluations are to be accomplished, frequency of evaluations, and evaluation parameters.
Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end
product or service shall meet contract requirements.
Quality Control Program (QCP): Contractor's system to control the services to ensure that
requirements of the contract are performed.
Real Property Equipment: Equipment built into or permanently attached to building(s).
Servicing Security Element (SSE): Security and Investigations Division, AMC-700
Software: Software is defined as the application system and all supporting software packages, new
development of software systems or programs for special or recurring requirements in support of security
guard services at the MMAC.
Surveillance: Planned or random observation of requirements of the PWS or services performed.

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Work Day: The number of hours per day the Contractor provides services in accordance with the
contract.
Work Week: Sunday through Saturday, unless specified otherwise.

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Acronyms
AC
ACSMS
ACO
ADP
AG
CAMI
CCMS
CDR
CDRL
CFR
CLEET
CLIN
CO
COR
CM
CQC
CSO
DHHS
FAA
FAALC
FMS
FPA
FPMR
FSC
FY
GFE
GFP
GOCO
IAW
IPE
IRP
MMAC
NIMS
NLT
OJT
OPSEC
OSHA
PAT
PC
PoP
PRS
PWS
QA
QASP
QC
QCM
QCP
SCC
SF

Aeronautical Center
Aeronautical Center Security Management System
Administrative Contracting Officer
Automated Data Processing
Access Gold
Civil Aerospace Medical Institute
Central Control Monitoring System
Contract Discrepancy Report
Contract Data Requirements List
Code of Federal Regulations
Council on Law Enforcement Education and Training
Contract Line Item
Contracting Officer
Contracting Officers Representative
Contract Manager
Contractor Quality Control
Contract Security Guard / Contract Security Officer
Department of Health and Human Services
Federal Aviation Administration
FAA Logistic Center, BLDG-2
Facility Management Specialist
Federal Property Administration
Federal Property Management Regulations
Federal Service Code
Fiscal Year
Government-Furnished Equipment
Government-Furnished Property
Government-Owned, Contractor-Operated
In Accordance With
Individual Protective Equipment
Individual Reliability Program
Mike Monroney Aeronautical Center
National Incident Management System
No Later Than
On-the-Job-Training
Operational Security
Occupational Safety and Health Act (or Administration)
Physical Ability Test
Personal Computer
Period of Performance
Performance Requirements Summary
Performance Work Statement
Quality Assurance
Quality Assurance Surveillance Plan
Quality Control
Quality Control Manager
Quality Control Program (or Plan)
Security Command Center, BDG-230
Screening Facility, BLDG-229

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SSE
TC
TE
TI
TRW
US
USC

Servicing Security Element

Training Coordinator
Technical Exhibit
Technical Inspection
Thomas Road Warehouse (Leased Facility)
United States
United States Code

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1.0 OVERVIEW
1.1 General: This is a non-personnel services contract established to provide Contract Security Guard
(CSG) services at the Mike Monroney Aeronautical Center (MMAC) and select off-site facilities as
indicated in this PWS and Exhibits 1 and 2.
1.2. Description of Service / Introduction: The contractor shall provide personnel at MMAC Entrance
Control Points, Armed Security Patrols, Personal Escort Duties, Parking Lot Control, Limited Law
Enforcement Duties, and other Security and Fire Safety Surveillance duties as necessary. The contractors
personnel shall perform these duties IAW Federal Laws; Department of Transportation, Federal Aviation
Administration (FAA), and MMAC regulations, polices, orders, and guard orders. This Performance
Work Statement (PWS) has been written to provide direction and guidance for Mike Monroney
Aeronautical Centers compliance with the FAA Facility Security Management Program. The PWS
identifies and assigns specific security responsibilities and procedures unique to the MMAC.
1.3. Background: The Federal Government (Federal Aviation Administration) requires armed and
unarmed security guard services for the Mike Monroney Aeronautical Center (MMAC), located at 6500
S. MacArthur Boulevard, Oklahoma City, Oklahoma, and its off-site facility located at 3600 Thomas
Road, Oklahoma City, Oklahoma as a recurring requirement.
1.3.1. The Mike Monroney Aeronautical Center is a multiple facility campus with over 3 million square
foot located on approximately 1,100 acres. The perimeter is fenced with access onto the property
presently controlled by six entrance gates. Access to each building is controlled by card access, or
contract armed security officers. Card access activates electronic security doors. There are
approximately 5,500 employees working at the MMAC location each day. The MMAC is operated 24
hours a day, 7 days a week, and 365 days a year (24/7 X 365).
1.3.1.1. The off-site location in Oklahoma City, Oklahoma, is a one-story facility on Thomas Road. The
perimeter is fenced with access onto the property via one armed guard gated entrance, controlled by
contract security officers for access to the building. There are approximately 10-30 employees working at
this off-site facility. This facility is operated 13 hours a day, 5 days a week, 251 days a year (13hoursX5
daysX52weeks, minus weekends and Federal holidays).
1.4. Objectives: Provide for the security of MMAC Facilities and to protect MMAC employees, ensure its
facilities are ready to perform all vital functions, support the National Airspace System (NAS) and fulfill
MMACs regulatory responsibilities.
1.5. Recognized Holidays: The Holidays listed below are US Government Recognized Holidays were on
Government Service may be limited. If needed, the contractor can request a copy of the Approved FAA
Holiday Calendar, after publication, for the specific dates of the holidays for each calendar year.
New Years Day
Martin Luther King Jr.s Birthday
Presidents Day
Memorial Day
Independence Day

Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

1.6. Physical Security: The contractor shall be responsible for safeguarding all government equipment,
information and property provided for contractor use. At the close of each work period, government
facilities, equipment, and materials shall be secured.

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1.6.1. Key Control. Key control procedures shall be IAW applicable DOT, FAA and MMAC regulations,
policies and orders. The Contractor shall not duplicate any keys issued by the Government. Upon
discovery, the Contractor shall report to the COR any occurrences of lost or duplicated keys. The
contractor shall be responsible for the replacement cost of lost keys or locks. The cost of replacement
may be deducted from the monthly invoice. The Contractor shall prohibit the use of keys issued by the
Government by any persons other than the Contractor's employees. Master keys/locks shall not be used.
The Contractor shall provide security and key control for Government owned facilities, administrative
areas and equipment that has been provided for sole use by the Contractor in accordance with applicable
DOT, FAA and MMAC regulations, policies and orders.
1.6.1.1. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other
than the Contractors employees. The Contractor shall prohibit the opening of locked areas by Contractor
employees to permit entrance of persons other than Contractor employees engaged in the performance of
assigned work in those areas, or personnel authorized entrance by the Contracting Officer.
1.6.1.2. Lock Combinations (If utilized by the contractor) The Contractor shall establish and implement
methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor
shall ensure that lock combinations are changed when personnel having access to the combinations no
longer have a need to know such combinations. These procedures shall be included in the Contractors
Quality Control Plan.
1.7. Monthly Performance Evaluation Meetings. This meeting will be attended by the COR and CM or
ACM in the case of the CMs absence. Additional meetings may be called by the COR as situations
dictates.
1.8. Special Considerations:
1.8.1. Authority and Jurisdiction. Title 49 United States Code 44502, Title 41 CFR, Title 18 CFR, DoT
Order 1600.26, FFA Order 1600.69 and FAA Order 1600.6; authorizes the Director MMAC to take
reasonably necessary and lawful measures to maintain law and order and protect facility personnel and
property. Based on this authority, the Director MMAC has the authority to direct law enforcement and
security activities on the MMAC. CSO personnel performing security duties authorized by the Director
MMAC shall detain any persons found on the MMAC for offenses committed that are felonies,
misdemeanors, breaches of the peace, a threat to property or welfare, or detrimental to the MMAC. Such
detention authority is limited to turning the subject over to the appropriate civil authorities. CSO authority
and jurisdiction to perform force protection tasks on the MMAC are valid while performing these duties
during their work hours only.
1.8.2. Use of Force. The authority for use of force by Contractor employees is prescribed in Title 41 CFR
and Title 18 CFR. The Contractor employees performing duties under this contract shall avoid the use of
force where they can carry out their duties without resorting to its use. In such cases where the use of
force is warranted, Contractor employees performing duties under this contract shall use the minimum
amount of force necessary to reach their objective and to gain and maintain control of the situation.
Deadly force shall only be used as a last resort and only as described in this contract.
1.8.2.1. The Director MMAC or Facility Manager may establish additional considerations in
implementing procedures for the use of force and authority of the guard force.
1.8.2.2. Deadly Force. Use of deadly force by Contractor employees performing (CSOs) duties under this
contract shall be consistent with the procedures outlined in this PWS. Deadly force is authorized only
under conditions of extreme necessity and as a last resort when all lesser means have failed or cannot

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reasonably be employed. Deadly force is authorized under one or more of the following circumstances:
self-defense and defense of others; assets involving national security; assets not involving national
security, but inherently dangerous to others; serious offenses against persons; detention or preventing the
escape of a person who, there is probable cause to believe, has committed an offense of the nature of
assets involving national security, assets not involving national security but inherently dangerous to
others, serious offenses against persons. The Director MMAC may establish other limits of authority,
jurisdiction, and/or use of force.
1.8.2.3. CSOs shall give the order to halt before firing. Warning shots are prohibited. When a firearm is
discharged, it shall be fired with the intent of rendering the person(s) at whom it is discharged incapable
of continuing the activity or course of behavior prompting the security guard to shoot. The firearm shall
be fired only with due regard for the safety of innocent bystanders. In the case of holstered weapons, a
weapon shall not be removed from the holster unless there is reasonable expectation that use of the
weapon may be necessary. The Director MMAC may establish additional considerations in implementing
procedures over the use of deadly force.
1.8.2.4. Contractor shall ensure that all CSOs who perform security guard functions annually
acknowledge, in writing, a clear understanding of the use of force and their authority and jurisdiction as
indicated in paragraphs 1.8.1 through 1.8.4 of this PWS.
1.8.3. Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws.
1.8.3.1. General Information
1.8.3.1.1 Contractor must obtain, renew, and possess required licenses and permits as specified under this
contract and applicable federal, state, and/or local regulating agencies.
1.8.3.1.2 Contractor shall NOT seek Government assistance or interference in receipt of legally required
licenses and permits.
1.8.3.1.3. Contractor shall furnish a legible copy of required licenses and permits and provide any revised
licenses or permits, (excluding permits and licenses issued to individual contract employees) to COR,
prior to any CSO standing post and provide any revised licenses or permits during contract term.
1.8.3.1.4 Contractor shall NOT impede or impose on outgoing-Contractor, in place, licenses and permits.
The Government will not recognize transition of existing licenses and permits to Contractor until
commencement of post staffing.
1.8.3.1.5. Contractor must obtain required licenses and permits for company and/or contract employees
prior to CSOs standing post; not completing these actions could result in adverse actions, to include
Termination for Default or default as applicable.
1.8.3.1.6. Contractor must maintain valid licenses and permits throughout contract period; not completing
these actions could result in adverse actions, including but not limited to, Termination for Default or
default as applicable. The Government will consider CSOs standing post without valid licenses and
permits as an open post.
1.8.3.1.7. CO, COR, and other authorized Government personnel shall have express authority to examine,
upon request, all licenses and permits at any time during contract period.

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1.8.3.1.8 Contractor shall complete, certify, and maintain records (electronic/scanned or paper) that show
names and issue dates for each contract employee having required licenses, permits, training, and
certifications.
1.8.3.1.9. False statements, certification, or falsification of any documents required in this contract by
Contractor, Contract Manager, or any contract employee shall be punishable under U.S. Code Title 18,
Chapter 47, Section 1001, Fraud and False Statements. Government may initiate investigations, may
initiate debarment proceedings, and/or may take contractual remedies, up to and including Termination
for Default. Under no circumstances, whatsoever, will Government tolerate falsification of required
documents.
1.8.3.2. State and Local Requirements
1.8.3.2.1 Contractor shall obtain, possess and maintain state and/or local requirements, except where
precluded by local law or ordinance, prior to commencement of work under this contract, to include:
1.8.3.2.1.1 Business and corporate licenses to operate as a commercial security service.
1.8.3.2.1.2 Official bond(s) and insurance, and pay any fees or costs involved or related to authorization
for arming employees engaged in armed security officer services.
1.8.3.2.1.3 Licenses and permits for employees to be armed and have authority to detain person(s)
suspected of committing crimes.
1.8.3.2.2. Contractor shall adhere to minimum age requirements set forth by Federal, state and/or local
laws. If minimum age exceeds contract minimum age requirement of 21 years of age, Federal, state
and/or local law shall take precedence over contract requirement.
1.8.3.3. Carriage of Licenses and Permits
1.8.3.3.1 CSOs shall carry original or photocopy of firearm licenses/permits on their person while
traveling to/from duty station and on duty, when required by local or state law.
1.8.3.3.2. CSOs who do not have valid firearm license/permit in their possession or cannot produce one,
when requested, shall be removed from post immediately. Contractor will be notified immediately and a
request for remedy will be initiated. PSO may return to post once valid firearm licenses/permits are
produced. Post will be considered open during period of noncompliance.
1.8.3.3.3. CSOs are authorized to travel to and from duty stations armed, with assigned duty weapon(s),
unless prohibited by state law.
1.8.3.4. Licensing Fees
1.8.3.4.1. Contractor must pay all costs and fees associated with applying for, receiving and maintaining
permits and licenses throughout the contract, including payment of all costs and fees for contractor
employees who are required by federal, state or local regulating agencies to individually apply for
licenses/permits.
1.8.3.4.2. Where federal, state, or local regulating agencies require contract employees to individually
apply and pay for licenses/permits, Contractor shall reimburse employees for all costs and fees associated
with obtaining required licenses/permits.

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1.9. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The
COR monitors all technical aspects of the contract and assists in contract administration The COR is
authorized to perform the following functions: assure that the Contractor performs the technical
requirements of the contract: perform inspections necessary in connection with contract performance:
maintain written and oral communications with the Contractor concerning technical aspects of the
contract: issue written interpretations of technical requirements, including Government drawings, designs,
specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor
of any deficiencies; coordinate availability of government furnished property, and provide site entry of
Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the
Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in
cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the
terms and conditions of the resulting order.

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2.0. SCOPE OF WORK. The Contractor shall furnish all contract oversight management, supervisory,
technically trained personnel, uniforms, equipment, materials, and supplies necessary to provide routine
and emergency security protection and support services, except as specified herein as Government
Furnished, as required. This includes, but is not limited to, armed security patrols, entrance control,
personal escort duties, parking lot control, law and order duties, and security and fire safety surveillance.
The Contractor shall provide trained employees to perform the services as prescribed in and required by
the PWS and applicable FAA and MMAC regulations, policies, and orders.
2.1 Period of Performance: The Period of Performance (POP) for these services is XX XXX 2015
through XX XXX 2016, inclusive of a 30 day Phase-In Period with four (4) one-year option periods if
exercised.
Phase-In Period: TBD
Base Year: XX XXX 2015 XX XXX 2016
Option Year I: XX XXX 2016 XX XXX 2017
Option Year II: XX XXX 2017 XX XXX 2018
Option Year III: XX XXX 2018 XX XXX 2019
Option Year IV: XX XXX 2019 XX XXX 2020
Phase-Out Period: TBD

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3.0 REQUIREMENTS
The Contractor shall provide in writing a transition plan for services that specifies the method of
transitional performance, beginning at award for 30 calendar days, through contractor Phase-In/Phase-Out
periods for the different service levels throughout each contract year, and at the end of the contract to
insure uninterrupted services are provided to MMAC in accordance with the service and support
requirements for all areas of the PWS.
3.1. The Contractor shall provide all labor, material, equipment, vehicles, program management and
oversight to fulfill the following requirements:
3.2. The Contractor shall provide, operate, manage, and maintain a uniformed protective security force,
24/7x365, for the physical protection of the Mike Monroney Aeronautical Center. The Contractor shall
provide the required security officers and supervisors to properly perform the specific duties outlined in
the Post Orders for each post. No post shall ever be left unattended without approval from the on-site
Contracting Officers Representative (COR).
3.3. The Contractor shall monitor all security systems, which include interior intrusion detection, entry
access control, and closed circuit television surveillance systems. The Government or the MMAC
Facility Security Level requires there be a capability located at the Security Dispatch Console for
controlling all roving positions, making emergency calls and an additional ability to monitor all the
security systems, 24/7X365. The Government shall conduct tests; complete inspections; provide
preventive maintenance and repairs to the security systems, and ensure that all equipment is in optimum
operating condition.
3.4. The Contractor shall provide routine and emergency protection and security support services in
accordance with the contract, PWS, Post Orders, Officer's Duty Book, and FAA standards. In the event
of conflicts, the contract takes precedence over the other documents. The Contractor shall also provide
security officers to ensure that all MMAC resources are protected. The Contractor shall remain abreast of
current issues, trends, laws, regulations, and technologies.
3.5. The Contractor shall ensure all duties are performed in accordance with the Guard Assignments/Posts
Orders and Special Orders. Post Orders (which can be amended by the COR at any time) have been
prepared for each guard post. The Contractors Project Manager shall issue a copy to all guards, on all
applicable shifts. These orders define the basic work to be performed at each post including the exact
hours of duty.
3.6. The COR shall provide all details, procedures, and instructions necessary for proper performance at
each post. A summary/outline of each guard post is shown in EXHIBIT 1. The Contractors Program
Manager or an authorized representative for the Contractor shall sign each Post Order to indicate receipt.
The Contractor shall not refuse to accept Post Orders or Memorandum for any post or supervisory
position. The Contractor is responsible for enforcing compliance with all such orders. Any discrepancies
in Post Orders/Memorandums and work actually performed shall be brought to the attention of the COR
immediately. If the Contractor's employees fail to work the required hours or fail to perform the required
duties, deductions shall be taken (EXHIBIT 10). The COR may make technical/administrative revisions
to Post Orders, which would provide clarity and avoid misunderstanding.
3.7. The Contractor shall provide training to security force management, supervisors, and officers to
appropriate levels of security industry standards as well as training and certification standards, to include
CLEET certification, as specified in this contract.

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3.8. The Government shall provide training/orientation on the supplied security systems.
3.9. Throughout the life of the Contract, the Contractor shall provide continuous assessment and
evaluation to identify security weaknesses and vulnerabilities and provide recommended corrective
actions to the COR.
3.10. The Contractor and all Armed Officers must be licensed and certified by the State of Oklahoma,
County of Oklahoma and City of Oklahoma to carry firearms.
3.11. The Contractor shall ensure all officers and supervisors performing on-site duties comply with all
current State of Oklahoma, County of Oklahoma, City of Oklahoma and local firearms suitability,
licensing, and permit requirements. (CLEET certification required prior to employment)
3.12. The Contractor shall ensure firearms do not remain on the premises.
3.13. The Contractor shall provide qualified, trained replacement security personnel for emergency
purposes (e.g. Medical reasons) to start within one hour of the regular tour of duty should the regularly
scheduled personnel be unable to work.
3.14. The Contractor shall ensure all officers are in proper uniform (this includes insignia, accessories,
and equipment) throughout their tour of duty. Jewelry other than described in this contract shall not be
worn. Supervisors and officers who are not in proper uniform may be reported to the Assistant Program
Manager and Program Manager by the COR. The Contractor shall have the discretion to dismiss officers
not in uniform.
3.15. The Contractor shall comply with all FAA applicable procedures to ensure all operations are
performed in a safe manner.
3.16. The Contractor shall establish and maintain a Quality Control Program (QCP) to provide
independent Corporate Management and Oversight surveillance and inspection of Contractor security
operations. The Contractor shall, at a minimum, provide the COR with a written plan outlining the
method of inspection; frequency and management response within 30 days following Contract Award.
Reference should be made to the Government Quality Assurance Surveillance Plan (QASP) Attachment
and applicable exhibits.
3.17. The Contractor shall ensure that all officers working under this contract have successfully passed all
screening processes required in this contract.
3.18. The Contractor shall comply with all regulations and policies as listed in EXHIBIT 8.
3.19. The Contractor shall ensure all officers are trained in all required Cardiac Pulmonary Resuscitation
(CPR) procedures and/or programs, Automated External Defibrillator (AED) procedures and First Aid, in
accordance with the requirements of the American Red Cross and/or the American Heart Association.
3.20. The Contractor shall ensure all officers are in good physical condition and health and able to protect
themselves and others, and withstand sudden physical exertion in apprehension of suspects and violators.
3.21. The Contractor shall be responsible and accountable for all Government-Furnished Property (GFP)
in accordance with the requirements of the contract.

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3.22. Upon contract acceptance and expiration, the Contractor shall provide all reasonable support to the
Government and the successor Contractor to ensure an orderly transition and minimize any impact on the
security of the MMAC.
3.23. The Contractor shall test for substance use. The Contractor shall ensure that workplaces are safe,
healthy, productive and drug-free. To achieve this goal, the Contractor shall implement a drug abuse
testing program for Contractor employees. The objectives are to assist in maintaining public health and
safety, the protection of life and property, national security and law enforcement; deter substance abuse;
identify illegal drug abusers and assist in determining fitness for appointment or retention of security
guards. Five categories of drug testing have been established, which fully conform to Executive Order
12564. These categories are:
3.23.1. Reasonable suspicion testing. When there is reasonable suspicion that any Contractor employee
may have used illegal drugs. Reasonable suspicion testing may be required of any employee in a position,
which is designated for random testing, when there is a reasonable suspicion that the employee may have
used illegal drugs whether on or off duty. Reasonable suspicion testing may also be required of any
employee in any position when there is a reasonable suspicion of on-duty use or impairment.
3.23.2. Injury, accident, or unsafe practice testing. The contractor shall ensure employees are subject to
refresher drivers training and testing pending a vehicle accident while on duty. The contractor will
suspend driving privileges until driver re-training is completed.
3.23.3 Voluntary testing. When an employee volunteers for drug testing, the employee shall become part
of a separate testing pool for volunteers, who shall be randomly tested. Testing shall be at Contractor
expense.
3.23.4. Applicant testing before appointment to or selection as a SO. Testing shall be at the Contractor
expense.
3.24.5. Random testing: The Contractor shall ensure all employees under this contract receive periodic
drug testing on a random basis to ensure the deterrent value of the testing program. Testing shall be at
Contractor expense. Random drug testing shall use a scientifically valid system of selecting a portion of a
testing pool without individualized suspicion that a particular individual shall be using illicit drugs. Each
employee shall have an equal chance of being selected for drug testing each time this type of testing shall
be conducted. Testing shall be at Contractor expense.
3.24.6. Subsequent to the Phase-In Period, ten percent (10%) of all personnel employed under this
contract shall be randomly drug tested monthly. Drug test results shall be documented as part of the
employees record kept at the PM/CMs office. Employee drug test results shall be made available for
Government inspection by the COR.
3.24. The Contractor shall provide Patrol Vehicle Equipment, as described in EXHIBIT 2. The vehicles
shall be in operating condition at all times. All costs for the operation and maintenance of vehicles(s),
including all license and insurance fees, shall be done by the Contractor. Each vehicle shall be equipped
with a roof light and marked for identification. The vehicles shall be equipped with a first-aid kit, AEDs,
bullet proof vests, and dry chemical fire extinguisher, properly mounted. In the event a patrol vehicle is
temporarily inoperable (due to maintenance, etc.); an equivalent, fully operational, substitute vehicle shall
be provided by the Contractor. The Contractor is responsible for ensuring the vehicles furnished under
this contract comply with the requirements outlined herein. In the event of a dispute regarding whether a
vehicle meet the requirements, the CO shall make the final decision. Additional patrol equipment not

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required by this contract shall not be used unless approved by the COR. See EXHIBIT 2, Patrol Vehicle
Requirements.
3.25. The Contractor shall develop and maintain a Continuity of Operations program designed to ensure
the Contractor can continue to provide the required security services during and following any emergency
situation affecting the Aeronautical Center or Security Guard Force.
3.26. The Contractor shall ensure adequate personnel are available to handle a surge from normal working
conditions.
3.27. The Contractor shall ensure that all Security Guard Standards/Requirements are such that when the
COR inspects the guard force, that all security guard requirements for that post or area are at the
performance level stated in this PWS.
3.28. Additionally, the Servicing Security Element (SSE) must verify that the FAA contract guard effort
complies with the current FAA Order 1600.69. FAA contract guard program inspections may be
conducted by the SSE at any time (announced or unannounced), but, at a minimum, will be conducted
during their annual facility inspections and assessments. These inspections will focus on ensuring that the
requirements of the current FAA Order 1600.69 are being met.
3.29. Whether the COR or the SSE performs an inspection, all shortfalls and/or deviations of the security
guard performance standards not met either in this PWS or the requirements of the current FAA Order
1600.69 will be addressed in a formal letter from the CO to the contractor. The Contractor will respond to
this letter with resolutions, remedies and/or recommendations to bring the identified shortfalls and/or
deviations to the required level of performance.

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4.0 CONTRACT DATA REQUIREMENTS LIST CONTRACT DELIVERABLES (CDRLS)

All of the following documents will be required during the life of the contract. These documents are
required on a timely basis as stated in each CDRL. Copies may be requested at any time by the CO/COR.
These CDRLs are not separately priced. All of the following must be in the format stated in the CDRL.
When the format is not stated the contractor must submit all data using a Microsoft Office product. A
table summarizing all of the below is attached in EXHIBIT 7.
4.1. CDRL A001: The Contractor shall submit a copy of the Key Personnel Rsum (CLEET certification
required prior to employment) for contract security supervisory personnel and all back-up supervisory
personnel who shall be performing duties under the contract. Resumes shall be submitted in response to
the SIR as well as any new hires throughout the Contract performance period. (see EXHIBIT 4 Sample
Format).
4.2. CDRL A002: The Contractor will provide the uniform type as prescribed and in effect for General
Services Administration Federal Protective Officers, as shown in the standards contained in 7.3.1 of this
PWS. All employees performing under this contract shall wear the same color and style of uniform.
Uniforms and equipment do not have to be new, but must be in good condition. The COR is responsible
for inspecting the uniforms furnished under this contract to ensure compliance with the standards. Any
disputes regarding application of the standards shall be referred to the CO.
4.3. CDRL A003: The Contractor shall submit, within ten (10) days prior to employment, Certificates of
Firearms Training to the COR certifying that each armed contract employee is fully trained in the
handling and use of firearms and ammunition. The contractor shall supply firearms, 9MM caliber
standard police service type weapon. Other weapons loaded with 9MM caliber ammunition will not be
accepted by the Government as meeting the requirement for a 9MM caliber, standard police service type
weapon. The Contractor is responsible for ensuring the firearms furnished comply with the requirements
outlined herein. The COR will inspect firearms to ensure they comply with requirements. In the event of
a dispute regarding whether firearms meet the requirements, the Contracting Officer will make the final
decision.
4.4. CDRL A004: The Contractor shall obtain and maintain on file a State of Oklahoma Security Guard
Permit and Weapons Permit and CLEET certification for each officer. A copy of each permit shall be
provided to the COR at least ten (10) working days prior to the anticipated assignment date of any
individual.
4.5. The contractors background investigation must be favorably adjudicated prior to beginning any
work. Contractor shall submit all new applicants for investigations through Personnel Security, AMC750, using the Vendor Application Process (VAP). All applicants must complete the applicable Security
Questionnaire using OPMs Electronic Questionnaire Investigation Processing (EQIP) system. Every
applicant must submit their EQIP signature sheets, when they appear for fingerprinting along with a
Declaration for Federal Employment, OF-306, and Credit Release, DOT Form 1631. The Contractor
must receive notification from the Personnel Security Office of approval prior to the personnel beginning
work.
4.6. CDRL A006: The Contractor shall provide all official bonds required, and pay all fees or costs
involved or related to the authorization for arming of all employees engaged in providing on-site services
specified under this contract. Copies of these bonds may be requested by the COR at any time.
4.7. CDRL A007: The Contractor shall submit the government provided Quality Inspection Report
(EXHIBIT 5) to the COR weekly to certify that the contract requirements were performed.

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4.8. CDRL A008: The Contractor shall submit a complete employee-training plan (outline) to the COR
within ten (10) days after receipt of the award notice.
4.9. CDRL A009: The Contractor shall submit to the COR proof of all required Cardiac Pulmonary
Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid certifications for each officer
ten (10) days prior to employment or within ten (10) days of contract award and ensure they are in
accordance with the requirements of the American Red Cross and/or the American Heart Association.
4.10. CDRL A010 The Contractor shall prepare required reports on accidents, fire alarms, bomb threats,
unlawful acts, security systems status reports, etc. and provide these reports to those officials specified by
this contract, in post orders, or by the COR within 24 hours of occurrence and or as described by the
COR.
4.11. CDRL A011: The Contractor shall submit to the COR, ten (10) workdays prior to duty, Optional
Form 178 OMB No. 3206-0250, Certificate of Medical Examination or equivalent for all officers
performing services under this contract.
4.12. CDRL A012: The Contractor shall submit, within 30 days after contract award, a Quality Control
Plan.
4.13. CDRL A013: The Contractor shall submit a monthly report detailing security weaknesses and
vulnerabilities at the MMAC and the Thomas Road location. This report shall also contain the
Contractors suggestions and recommendations for addressing these weaknesses and/or vulnerabilities in
terms of actions the Contractor can take alone, actions the Government can take alone, and actions the
Contractor and Government can take together to address any security weakness and/or vulnerability.
4.14. CDRL A014: Corrective Action Report Responses shall be submitted as needed in order to respond
to Corrective Action Reports issued by the CO.
4.15. CDRL A015: Deleted
4.16. CDRL A016: The Contractor shall furnish copies of both the Supervisory and productive guards
work schedules to the COR within 24 hours of the creation of such schedules. Any deviation from these
schedules must be reported to the COR via a revised schedule.
4.17. CDRL A017: The Contractor shall provide meeting minutes for Program Measurement Indicator
(PMI) sessions.
4.18. CDRL A018: The Contractor shall furnish copies of Instructor Certification to the COR when the
Contractor is responsible for providing training off-site.
4.19. CDRL A019: The Contractor shall provide certification to the COR that each employee has
completed follow-up orientation and training within 14 days of his or her initial assignment to duty.
4.20. CDRL A020: Contractor shall provide all guard posts with a current copy of the Post Orders. These
orders will be reviewed quarterly with one approved original being provided to the Contractor by the
COR.
4.21. CDRL A 021: Contractor shall provide a monthly MMAC Parking Citation Report that lists the
date, time, organization, name of employee, and type of parking violation for the previous month.

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4.22. CDRL A 022: Contractor shall provide a daily Radio Dispatcher Log (AC 1600.25) detailing the
previous 24 hours dispatcher shift work. This report must be maintained and stored for three years by the
contractor.
4.23. CDRL A 023: Contractor shall provide a detailed Security Irregularity Record (AC 1600.26) for any
reportable incidents on a daily basis. These reports will be maintained for the duration of the contract.
4.24. CDRL A 024: Contractor shall provide a monthly MMAC vehicle registration log, detailing the
number of vehicles that have a MMAC vehicle decal; included on the log are all decal numbers that have
been returned or lost. Maintain log for the duration of the contract.
4.25. CDRL A 025: Contractor shall provide a monthly MMAC Key/Core Ledger detailing the number of
keys processed, new keys made and number of keys destroyed. Ledger will include number of cores
processed, new cores made and installed and cores destroyed. Maintain for duration of Contract.
4.26. CDRL A 026: Contract shall maintain and provide to the COR upon request the training records of
each guard working under this contract. The training record will indicate the Guards Name, Identifying
Number, Training Name and Date of Training.
4.27. CDRL A 027: Contractor shall provide a monthly Security Activity Report (AC Form 1600.37).
Maintain this document for the duration of the contract.
4.28. CDRL A 028: Contractor shall provide a weekly Visitor Register Ledger (AC Form 1600.8) to the
COR and will key in all data from these ledgers in a security data base provided by the COR. Maintain
for the duration of the contract.
4.29. CDRL A 029: Contractor shall provide a monthly Property Removal Record (FAA Form 4650.2) to
AML-2 Organization for all buildings/warehouses that are manned by the security contract guard force.
Maintain for the duration of the contract.
4.30. CDRL A 030: Contractor shall provide the following reports on a monthly basis: Personnel Status;
Personnel Training Status; Personnel Medical Exam; Fire Arms Qualification; First Aid/CPR
Qualification; Drug Free Certifications and the Program Managers After-Hours Inspection report.
4.31. CDRL A 031: Contractor shall provide a Motor Vehicle Gate count for each access point to the
MMAC on a daily basis, or as requested by the COR.
4.32. CDRL A 032: The Contractor shall provide, within 90 days of receipt of the award notice, a
comprehensive Continuity of Operations Plan designed to ensure the continued performance of Security
Guard functions at all times.
4.33. CDRL A 033: The Contractor shall provide a reviewed and updated Continuity of Operations Plan
to the COR, yearly, by the Contract award anniversary date.

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5.0 GOVERNMENT FURNISHED MATERIALS, EQUIPMENT AND SERVICES (SIR/RFO

Section G): The Government shall furnish the following, materials, equipment and services:
5.1. Electrical and mechanical equipment, operating and maintenance manuals, and training guides for the
integrated security and environmental safety systems.
5.2. Hand-held and console radio equipment as listed in the government furnished property inventory.
5.3. Security Post Orders. Government provides one copy to the Contractor.
5.4. All repair and maintenance of security/intrusion detection systems.
5.5. Utilities: The Government will provide the following utilities to the contractor for the performance
of this contract. The Contractor shall instruct employees in utilities conservation practices. The
contractor shall be responsible for operating under conditions that preclude the waste of utilities, which
include turning off the water faucets or valves after using the required amount to accomplish cleaning
vehicles and equipment.
5.5.1. Water
5.5.2. Electricity
5.5.3. Building heat/cooling
5.5.4. Lighting
5.5.5. Latrine(s)
5.5.6. Custodial Services IAW custodial services contract
5.6. Use of medical facilities (when available) for emergency purposes.
5.7. Telephones in the Security Dispatch area and fixed posts for use in the performance of this contract.
5.8. Classrooms for contractor on-site training. The scheduling of such space for training will be through
the on-site COR.
5.9. Security Systems Training for all contract employees, including supervisors and/or contract
administrators.
5.10. Other Government equipment to include magnetometers, X-ray machines, and closed circuit
television monitoring equipment.
5.11. Desktop personal computers for access control only as needed.
5.12. One radio frequency.
5.13. Issue of Replacement Keys and Locks. The Government will replace keys and locks reported for
replacement IAW this PWS and applicable DOT, FAA, and MMAC Regulations, Orders, Policies and
Procedures.

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5.14. Provision of Current Department of Health and Human Services (DHHS) Directive for Drug Testing
Purposes. The COR will provide the most recent DHHS directive stating for which drugs testing is to be
conducted IAW the Contractors Drug Abuse Testing Program.
5.15. Unique Conditions. The Government will provide a briefing, as necessary, identifying unique
conditions that may affect normal daily operations when conditions change.
5.16. Training required in support of special events as determined by MMAC Director or Facility
Manager.
5.17. Contract Discrepancy Report (CDR). After a review of reported violation of the performance
standards of the Performance Requirements Summary (PRS) or a requirements failure as detailed in PWS,
the COR will initiate a Contract Discrepancy Report (CDR) with recommendations to the Contracting
Officer IAW the standards set forth in the PRS. The CDR will indicate to which Section the violation is
attributed and the corresponding performance standard or requirement reference from the PWS. If the
CDR is substantiated, the sequence of events and associated actions and penalties shall occur as detailed
in the PWS.
5.18. Facilities: The Government will furnish facilities necessary for the contractor to perform duties
required as part of this contract. These facilities will not include locations utilized for sleeping or for
preparing food stuffs. These facilities are limited to locations required to store Government equipment,
office space, location to conduct annual and semi-annual training and a location to maintain guard records
as required under this contract. Other facilities maybe provided by the Government if it is determined
that furnishing the facility is needed to meet a requirement under this contract and in the best interest of
the Government to provide the facility.

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6.0 PERSONNEL SPECIFICATIONS/REQUIREMENTS

6.1. Suitability: To be eligible to perform under this contract, prior to assignment to a security post, an
individual shall meet the following suitability criteria, education, experience, health and security
requirements.
6.1.1. Educational development: Possess a high school diploma or pass an equivalent performance
examination designed to measure basic job-related mathematical, language, and reasoning skills, ability,
and knowledge, required to perform security job duties.
6.1.2. Felony convictions: Have no felony convictions involving the use of a weapon and no felony
convictions that reflect on the individual's reliability.
6.1.3. Possess the ability to meet and deal with the general public.
6.1.4. Possess the ability to read, understand, and apply printed rules, detailed orders, instructions, and
training materials.
6.1.5. Possess the ability to maintain poise and self-control under stress.
6.1.6. Possess the ability to construct and write; clear, concise, accurate, and detailed reports.
6.1.7. Be proficient in the use and safe handling of a 9MM Caliber service type weapon prior to entry on
duty (Armed Guard Posts Only).
6.1.8. Prior to employment or assignment to the security organization in an armed capacity, the
individual, in addition to 6.1.1 and 6.1.2.above, must be 21 years of age or older.
6.1.9. Physical qualifications.
6.1.9.1. Individuals whose security tasks and job duties are directly associated with the effective
implementation of the licensee physical security and contingency plans shall have no physical weaknesses
or abnormalities that would adversely affect their performance of assigned security job duties.
6.1.9.2. In addition to 6.1.9.1. above, guards, armed response personnel, armed escorts, and central alarm
station operators shall successfully pass a physical examination administered by a licensed physician. The
examination shall be designed to measure the individual's physical ability to perform assigned security
job duties as identified in the licensee physical security and contingency plans.
6.1.9.2.1. Armed personnel shall meet the following additional requirements: Security officers shall have
a minimum of two years of experience in facility protection at a level commensurate with the scope of
work of this contract.
6.1. Medical Qualifications [SIR/RFO Clause H.5(c)]
6.1.1. The Contractor shall ensure that all Contract employees assigned to work under this Contract are
physically able to perform all duties required by the Contract. All Contract employees must be in good
general health without physical defects and/or psychological abnormalities that would interfere with the
performance of Contract duties. Contractors will use the CLEET certification process to satisfy
psychological health requirements.

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6.1.2. All prospective Contract employees must undergo a pre-employment medical/physical examination
as the expense of the contractor. In general terms, this means that the CSO must be physically able to:
remain alert with frequent and prolonged walking, standing, and sitting for up to 12 hours, stand without
restroom relief for up to 4 hours, use all issued equipment, occasionally run short distances, and be able to
subdue and handcuff hostile persons. CSOs must undergo a pre-employment medical or physical
examination and every year thereafter. The licensed physician must document the results and provide it to
the COR for subsequent review by ASH, typically through the use of a provided medical questionnaire.
6.1.2.1 Examinations shall be administered by physician licensed in the United States. The licensed
physician must document the results and provide it the COR for subsequent review by ASH, typically
through the use of a provided medical questionnaire.
6.1.2.2. The contractor shall provide a copy of the physical requirements for the position concerned to the
examining physician and ensure the physician uses these guidelines to make a determination of the fitness
for a security guard. All guards (productive and supervisory) must meet the health certification
requirements listed. No guard shall be permitted to work under the Contract until this certificate has been
submitted to and accepted by the COR.
6.1.2.3. Failure by a guard to meet any of the required medical qualifications may result in the guard
being disqualified from performing under the Contract. Where there is a disqualifying factor noted, the
examining physician must provide a written, signed opinion as to why the existence of the factor will not
interfere with the guards performance under the Contract. In such cases, notwithstanding the physicians
signed opinion, the CO or COR shall make the final determination regarding the Contract employees
suitability to work under the Contract. Documentation by a physician of a disqualifying factor without a
written medical opinion as to the Contract employees suitability to perform under the Contract shall
automatically result in the guards disqualification.
6.1.3. Medical examinations are valid for a period of one (1) year from the date of issuance. Upon
expiration, a new medical examination must be provided under the same guidelines stipulated in this
Section.
6.2. Medical Standards: The CSO must be physically able to remain alert with frequent and prolonged
walking, standing, and sitting for up to 12 hours; stand without restroom relief for up to 4 hours; use all
issued equipment; occasionally run short distances; and be able to subdue and handcuff hostile persons.
6.2.1. All CSOs must meet the following medical standards:
6.2.1.1. Vision. For each individual, distant visual acuity in each eye shall be correctable to 20/30
(Snellen or equivalent) in the better eye and 20/40 in the other eye with eyeglasses or contact lenses. If
uncorrected distance vision is not at least 20/40 in the better eye, the individual shall carry an extra pair of
corrective lenses. Near visual acuity, corrected or uncorrected, shall be at least 20/40 in the better eye.
Field of vision must be at least 70 horizontal meridian in each eye. The ability to distinguish red, green,
and yellow colors is required. Loss of vision in one eye is disqualifying. Glaucoma shall be disqualifying,
unless controlled by acceptable medical or surgical means, provided such medications as may be used for
controlling glaucoma do not cause undesirable side effects which adversely affect the individual's ability
to perform assigned security job duties, and provided the visual acuity and field of vision requirements
stated above are met. On-the-job evaluation shall be used for individuals who exhibit a mild color vision
defect.
6.2.1.1.1 Where corrective eyeglasses are required, they shall be of the safety glass type.

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6.2.1.1.2. The use of corrective eyeglasses or contact lenses shall not interfere with an individual's ability
to effectively perform assigned security job duties during normal or emergency operations.
6.2.1.2. Hearing. Individuals shall have no hearing loss in the better ear greater than 25 decibels average
at 500 Hz, 1,000 Hz, and 2,000 Hz with no level greater than 30 decibels at any one frequency (by ISO
389 ``Standard Reference Zero for the Calibration of Puritone Audiometer" (1975) or ANSI S3.6-1969
(R. 1973) ``Specifications for Audiometers"). ISO 389 and ANSI S3.6-1969 have been approved for
incorporation by reference by the Director of the Federal Register. A copy of each standard is available
for inspection at the NRC Library, 11545 Rockville Pike Rockville, Maryland 20852-2738.
6.2.1.2.1 A hearing aid is acceptable provided suitable testing procedures demonstrate auditory acuity
equivalent to the above stated requirement.
6.2.1.2.2 The use of a hearing aid shall not decrease the effective performance of the individual's assigned
security job duties during normal or emergency operations and must be worn at all times during duty
hours.
6.2.1.3. Speech. A CSOs speech must be clear and articulate without impediment or impairment. Any
disease or condition that interferes with an individuals ability to speak is a disqualifying factor.
6.2.1.4. Cardiovascular system. A CSO must meet an aerobic capacity of at least 9 METs or 31.5
milliliter/kilogram/ minutes VO2 Max during a standardized aerobic capacity test for six minutes. Any
disease or condition that interferes with cardiovascular function and an individuals safe and efficient job
performance is a disqualifying factor.
6.2.1.5. Musculoskeletal system. A CSO must exhibit a full range of motion and be able to get down to
and up from a kneeling position, lift 40 pounds from floor to waist, and bench press at least 40 percent of
his or her body weight. Any condition that adversely impacts on an individuals movement, agility,
flexibility, strength, dexterity, coordination, or ability to accelerate, decelerate, or change directions, and
that is likely to adversely affect an individuals safe and efficient performance of duties is a disqualifying
factor.
6.2.1.6. Chest and respiratory system. A CSO must have a healthy respiratory system and receive an
evaluation and clearance for use of disposable particulate respirators meeting N95 standards as
established by the National Institute for Occupational Safety and Health. Any disease or condition that
interferes with respiratory function and individual safe and efficient job performance is a disqualifying
factor.
6.2.1.7. Other physical systems. Individuals shall have no established medical history or medical
diagnosis of any disease or condition that compromises any of the below listed systems and interferes
with an individuals safe and efficient job performance is a disqualifying factor. Those systems include:
6.2.1.7.1. Gastrointestinal system.
6.2.1.7.2. Genitourinary system.
6.2.1.7.3. Endocrine and metabolic systems - no established medical history or medical diagnosis of
epilepsy or diabetes, or, where such a condition exists, the individual shall provide medical evidence that
the condition can be controlled with proper medication so that the individual will not lapse into a coma or
unconscious state while performing assigned security job duties.

Attachment 1R
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6.2.1.7.4. Hematology system may include anemia or thrombocytopenia.

6.2.1.7.5. Neurological systems. Includes any condition with loss of motor skills, muscle strength,
cognitive function, coordination, or gait, sensory loss (limb, hearing, or vision), tremor, pain, or effect on
speech is a disqualifying factor.
6.2.1.7.6. Dermatology. Any disease or condition that may cause an individual to be unduly susceptible to
injury or disease as a consequence of environmental exposures or which results in restricted functioning
or movement and thereby impairs safe and efficient performance of essential job functions is a
disqualifying factor.
6.2.1.7.7. Medication. A CSOs use of medications such as narcotics sedative hypnotics, barbiturates,
amphetamines, or any drug with potential for addiction, that is taken for extended periods of time (e.g.,
beyond 10 calendar days), or is prescribed for persistent or recurring underlying condition, is a
disqualifying factor.
6.2.1.7.8. Organ transplantation and prosthetic devices. Any transplantation or prosthetic device that
adversely affects an individuals ability to safely and efficiently perform essential job functions is a
disqualifying factor.
6.2.1.8. Mental qualifications: CSOs shall demonstrate mental alertness and the capability to exercise
good judgment, implement instructions, assimilate assigned security tasks, and possess the acuity of
senses and ability of expression sufficient to permit accurate communication by written, spoken, audible,
visible, or other signals required by assigned job duties.
6.2.1.8.1. Armed individuals, and central alarm station operators, in addition to meeting the requirement
stated in paragraph 6.2.1.8. above, shall have no emotional instability that would interfere with the
effective performance of assigned security job duties. The determination shall be made by a licensed
psychologist or psychiatrist, or physician, or other person professionally trained to identify emotional
instability.
6.2.1.8.2. The licensee shall arrange for continued observation of security personnel and for appropriate
corrective measures by responsible supervisors for indications of emotional instability of individuals in
the course of performing assigned security job duties. Identification of emotional instability by
responsible supervisors shall be subject to verification by a licensed, trained person
6.3. Physical Demands: CSOs are expected to be physically able to perform the following functions in the
performance of their assigned duties:
6.3.1. Frequent and prolonged walking, standing, sitting, and stooping
6.3.2. Occasional running or sprinting;
6.3.3. Subduing violent or potentially violent individuals
6.3.4. Physical stamina in all of its forms (endurance, temperature/climate, etc.) is a basic requirement of
this position. Individuals deemed incapable of meeting the physical requirements of their assigned
position will be removed from the Contract upon the COs request. The Contractor shall be responsible
for encouraging and promoting employees assigned to this Contract, to maintain an ongoing and regular
program of physical fitness, at no cost to the Government.

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6.4. Illegal Drug Screening

6.4.1. Pre-Employment Screening: As part of the medical examination, all Contract employees must
submit to an initial urine drug screening that tests for the following five (5) substances at the following
cutoff levels (nanogram per milliliter, ng/mL):
Substance
Marijuana metabolites
Cocaine metabolites
Opiate metabolites
Phencyclidine
Amphetamines

Cutoff Level (ng/mL)

50
300
2,0001
25
1,000

6.4.2. Drug screening methodology shall conform to the U.S. Department of Health and Human Services
Substance Abuse and Mental Health Services Administrations (SAMHSA) Mandatory Guidelines for
Federal Workplace Drug Testing Programs. These guidelines can be accessed via the Internet at:
www.health.org/GDLNS-94.htm or at: http://wmcare.samhsa.gov. 1 The Contractor can utilize one of the
laboratories listed on SAMHSAs Current List of Laboratories Which Meet Minimum Standards To
Engage in Urine Drug Testing for Federal Agencies, which is accessible via the Internet at:
www.health.org/labs/index.htm or at: http://wmcare.samhsa.gov; this list is updated on a monthly basis.
If the Contractor chooses to use a laboratory not shown on SAMHSAs current list, the Contractor shall
verify whether the laboratorys methodology conforms with SAMHSAs guidelines prior to utilizing that
laboratory to perform drug screenings.
6.4.2.1. Other drug testing methods (hair, sweat patch, etc.) are commercially available but are not
acceptable for the purposes of this Contract, due to widely varying standards of testing and laboratory
reliability results. However, if SAMHSA does issue guidelines on alternative drug screening methods,
the Contract will be modified to permit the use of those methods.
6.4.3. The presence of a positive reading for any of the above substances over the designated cutoff level
for that substance shall automatically disqualify an applicant from working under this Contract. Since
most drugs are metabolized within a short period of time (from several hours to several days), the
Contractor shall not permit any applicant to take multiple tests in order to receive an acceptable reading.
6.4.4. The Contractor is responsible for all costs associated with obtaining the medical evaluation and
drug screening for each Contract employee. All costs must be factored into the Contractors proposal.
6.4.5. Contract employees who undergo either random or targeted urine drug screenings may continue
working under the Contract until the results have been provided to the Contractor (NOTE: This does not
apply to the pre-employment urine drug screening). In the event that the results are positive, the
Contractor shall immediately remove the Contract employee(s) with a positive reading from the Contract
and immediately inform the COR and CO of the result and the employees removal from the Contract.
Additionally, the Contractor shall bear all the expenses relating to the test for the employee(s) with the
positive reading.
6.4.6. Any Contract employee who undergoes either random or targeted urine drug screening or
tests positive for any of the substances shown above shall be permanently disqualified from
working under this Contract. Since most drugs are metabolized within a short period of time, the
1

The cutoff level for Opiate metabolites listed in the internet-ready guidelines is 300; however, that number has
been revised by SAMHSA and the new cutoff level is shown in paragraph 6.4.1 above.

Attachment 1R
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affected Contract employee shall not be authorized to take additional tests to achieve an acceptable
reading.
6.5. Government Requested Screening: The CO or COR shall have the express right to request targeted
urine drug screenings where there is a reasonable belief by the Government that the Contract employee(s)
may be under the influence of, or using illegal substances. Targeted screenings shall be conducted in a
similar fashion to random screenings, with the exception that the COR will advise the CO in writing that
he/she requests a drug screening of a specific guard. Once the written request is received, the Program
Manager should make arrangements for the test to be conducted as soon as possible and within three
working days.
6.6. CLEET Training
6.6.1. Each of the Contractors armed and unarmed guard employees and prospective armed and unarmed
guard employees shall participate in and complete Council on Law Enforcement Education and Training
(CLEET) evaluation and certification before they begin performance under this Contract. The CLEET
certification card shall be documented, filed, and secured in the Contract employees personnel file by the
Contractor. The Government shall have the right to inspect this certification upon request, as part of an
overall file review.
6.6.2. The Contractor should consider the results of the CLEET certification as part of the overall hiring
decision. The Government does not intend, request, or require that the results of the CLEET test /
evaluation become the sole basis for a hiring decision on the Contractors part, nor will the Government
request such information as part of the Contract employee suitability clearance process.
6.6.3. The Contractor is required to accomplish formal screening of each employee submitted for
consideration as a Contract employee for this security guard contract. The Contractor shall be required to
provide the CO with a written, signed, and dated statement on letterhead stationary that cites the
completion of the formal screening for each submitted employee. A legible copy of the letter shall be
placed in each affected Contract employees personnel file.
6.6.4. The Contractor is responsible for all costs associated with providing the tests/evaluations and for
factoring those costs into the proposal.
6.7. Program Management and Oversight
6.7.1. The Contractor shall furnish Program Management and Oversight which meets the qualifications
set forth herein.
6.7.2. These requirements shall also apply to all employees who are provided as substitutes for this
position. Should the circumstances dictate an increase in the level of security that would necessitate
additional personnel, such additional personnel assigned shall also meet or exceed the specified
qualifications.
6.7.3. The term, Program Management and Oversight, means a person (Program Manager) designated
in writing by the Contractor, and approved by the CO who has complete authority to act for the
Contractor on day-to-day operations during the term of the contract.
6.7.4. The Program Manager shall have the authority to accept notices, inspection reports, and all other
correspondence on behalf of the Contractor.

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6.7.5. The Program Manager shall:

6.7.5.1. Be the single point of contact through which all Contractor/Government operational
communications are exchanged and technical direction shall flow except in an emergency. During an
emergency the contact person shall be the supervisor on duty.
6.7.5.2. Receive and execute, on behalf of the Contractor, such technical direction as the COR may issue
within the terms and conditions of the contract.
6.7.5.3. Act for the Contractor under circumstances requiring immediate attention.
6.7.5.4. Act as the initial point of contact for technical matters pertaining to performance requirements.
6.7.5.5. Be physically present on site at the MMAC, except on legal federal holidays, during the hours of
8:00 a.m. through 4:30 p.m., Monday through Friday.
6.7.6. The Contractor shall designate an individual(s) to act for the Project Manager when services are
being performed at hours other than those listed above. A designee shall be named during all absences.
The Project Manager must provide verbal, as well as written confirmation for his/her duty hour absences
at the MMAC to the COR.
6.7.8. The Contractor shall provide telephone and pager numbers of the Program Manager and alternate(s)
where these persons may be contacted outside of normal duty hours. The Program Manager and any
individual(s) designated to act for the Contractor shall have full authority to contractually commit the
Contractor, and act without delay on matters pertaining to execution of the contract.
6.8. Reserved
6.9. Position Descriptions
6.9.1. Program Manager (Key Personnel): The Program Manager shall have four (4) years
management experience and four (4) years armed guard experience with eight (8) years total experience
in facility protection at a level commensurate with the scope of work of this contract. The Program
Manager shall meet all requirements for supervisors, including training. The Program Managers duties
must include, but are not limited to:
6.9.1.1. Must be responsible for all deficiencies and errors made by their employees and take the proper
actions to eliminate any future incidents. No more than two incidents from each position in a 30 day time
period.
6.9.1.2. Must report any security violations, personnel shortages and customer complaints immediately to
the COR and CO. No more than two failures to report in a 30 day time period.
6.9.1.3. Must take action to solve any personnel shortages due to illness within two hours of being
notified.
6.9.1.4. Must be the responsible decision maker for all questions that their employee has about their guard
orders and or working processes at their designated position. No more than two errors in judgment during
a 90 day time period.

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6.9.1.5. Must provide customer service with a friendly and professional attitude with no more than two
complaints in a 90 day time period.
6.9.1.6. Must provide guard service for all homeland security levels when a change has been made.
Emergency guard service shall be initiated within the given time frame at each Homeland
Security/SECON (security condition) level.
6.9.1.7. The Contractor shall ensure that the Program Manager can be contacted at all times by the COR
and/or the CO during the COR and CO scheduled work hours.
6.9.1.8. The Program Manager shall not perform duties as a supervisor or guard on this contract.
6.9.1.9. The Contractor shall ensure that an alternate qualified Program Manager is available, to respond
to inquiries of the COR when the Program Manager is absent because of illness, vacation, or any other
reason. This individual shall meet all the specified contract requirements for the Program Manager
category as stated above.
6.9.2. Assistant Program Management (Key Personnel): The term, Assistant Program Management,
means persons (Assistant Program Managers) designated in writing by the Contractor, and approved by
the CO who have authority to act for the Program Manager on matters pertaining to the performance of
Security Contract requirements; to include personnel management, supervision and administration. At
least one Assistant Program Manager (APM) shall be physically present on site at the MMAC, Monday
through Friday during the hours of 6:00 a.m. through 6:00 p.m., except on legal federal holidays. The
Program Manger shall provide telephone numbers of all APMs, where these persons may be contacted
outside of normal duty hours.
6.9.2.1. The APMs shall have three (3) years management experience and three (3) years armed guard
experience with six (6) years total experience in facility protection at a level commensurate with the scope
of work of this contract. The APMs shall meet all requirements for supervisors, including training. The
APMs duties must include, but are not limited to:
6.9.2.1.1. Must be responsible for assigned security contract employees and supervisors and their
actions/inaction during their designated shift.
6.9.2.1.2. Must have the authority to make necessary decisions or be able to call on the Program Manager
during times of crisis or indecision. These decisions must not cause harm or negate any security
requirement in this contract without prior approval from the CO.
6.9.2.1.3. Must provide oversight of licensing, certification and training requirements, with no more than
two lapses in currency during the calendar year.
6.9.2.1.4. Must maintain the Contract Quality Control Program with no more than two deviations from
established standards in a three month period.
6.9.2.1.5. Must maintain the Contract Vehicle Control program, ensuring all required vehicles are
available at all times with zero deviations allowed.
6.9.2.1.6. Must manage guard Post Orders to ensure each post maintains the most current orders with no
more than 2 deviations per year.

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6.9.2.1.7. Must report any security violations, personnel shortages and customer complaints immediately
to the Program Manager. No more than two failures to report in a 30 day time period.
6.9.2.1.8. Must take action to solve any personnel shortages due to illness within two hours of being
notified.
6.9.2.1.9. Must oversee the Parking and Traffic Program, Safety Program and Government Furnished
Equipment Program established by the Contractor or as outlined in applicable FAA and Aeronautical
Center Orders.
6.9.2.1.10. Must provide customer service with a friendly and professional attitude with no more than two
complaints in a 90 day time period.
6.9.3. Supervisor (Key Personnel): The term supervisor means a person designated in writing by the
Contractor and approved by the CO who has the authority to supervise the on-site contract employees.
Contract supervision is critical; therefore, a supervisor must have the capability to act and make decisions
independently. Supervisors shall have two (2) years of guard experience and two (2) years of supervisory
management experience with four (4) years total experience in facility protection at a level equivalent
with the scope of work of this contract. Supervisor responsibilities and or duties include but are not
limited to:
6.9.3.1. Must be responsible for assigned security contract employees and their actions/inaction during
their designated shift.
6.9.3.2. Must have the authority to make necessary decisions or be able to call on the Assistant Program
Manager or Program Manager during times of crisis or indecision. These decisions must not cause harm
or negate any security requirement in this contract without prior approval from the CO.
6.9.3.3. Must report any security violations, personnel shortages and customer complaints immediately to
the Assistant Program Manager. No more than two failures to report in a 30 day time period.
6.9.3.4. Must be the responsible decision maker for all questions that their employee has about their guard
orders and or working processes at their designated position. No more than two errors in judgment during
a 30 day time period.
6.9.3.5. Must provide customer service with a friendly and professional attitude with no more than two
complaints in a 90 day time period.
6.9.3.6. Must provide guard service for all homeland security levels when a change has been made.
Emergency guard service is to be initiated within the given time frame at each homeland security /
SECON (security condition) level.
6.9.3.7. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.3.8. Supervisors shall inspect each guard post at least every two (2) hours for proper performance of
assigned duties and to relay and explain orders and security instructions given by the PM or COR.

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6.9.3.9. Supervisors shall assist in solving emergency and unusual situations encountered during duty
hours and shall be responsible for individual training and use and maintenance of equipment.
6.9.3.10. Supervisors shall conduct daily inspections of guard personnel ensuring proper equipment and
proper uniform appearance is maintained at each post.
6.9.3.11. SUPERVISORS SHALL ONLY PERFORM SUPERVISORY ACTIVITIES WHILE
ACTING IN A SUPERVISORY CAPACITY UNDER THIS CONTRACT. ADMINISTRATIVE
ACTIVITIES (E.G., GUARD SCHEDULES, TIMEKEEPING, PAYROLL, ETC.,) ARE NOT
CONSIDERED TO BE SUPERVISORY ACTIVITIES.
6.9.4. Pass & ID (Locksmith): Pass & ID Locksmith shall have two years of experience with Best
locking systems, installing and removing, combinating cores, making keys, access card security system,
including upgrading and downgrading codes for access cards, changing status levels and time zones for
access cards, and data entry in a computerized identification media system. Responsibilities and Duties
are as follows:
6.9.4.1. Services associated with combination cores, cutting keys and removal and installation of cores
shall be considered locksmith duties. All associated work for locksmith duties shall be ordered by the CO
and/or COR. Must be trained in a certified locksmith course specific to the Federal Installation
requirements (currently taught by Best Lock/Stanley Doors)
6.9.4.2. Must provide key access (hard key and card key) within 24 hours of AC Form 1600.6 being
signed by AMP-300.
6.9.4.3. Must provide core installation and changes within 24 hours unless an emergency request is made
and then it must be within 4 hours during normal working hours. All after hour emergency core changes
are to be made within four working hours.
6.9.4.4. Process badge for individuals on a daily basis with no more than a fifteen minute delay unless
badge machine is broken or under repair.
6.9.4.5. Respond to key/core listings request within 24 hours unless deemed an emergency by AMP-300
and then the lists must be provided within two hours.
6.9.4.6. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day time period..
6.9.4.7. Process all customer complaints with no more than a 5 % deficiency versus number of customers
handled in a 30 day time period.
6.9.4.8. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed
6.9.5. Dispatcher/Monitor Position: Dispatcher/Monitor shall have a minimum of two (2) years of
experience as an armed guard in facility protection at a level commensurate with the scope of work of this
contract; in addition the dispatcher will have at least one (1) year of experience operating and

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administering computer based programs dealing with building intrusion and fire detection systems
equivalent to the size and complexity of the MMAC. Responsibilities and Duties are as follows:
6.9.5.1. Must be able to make decisions about emergency notifications when under duress and time is of
the essence, with no more than one deficiency in a 90 day time period.
6.9.5.2. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day time period.
6.9.5.3. Must be able to troubleshoot any abnormalities that show up on the current access system and or
fire alarm system to a point that their decision either solves the problem or they seek the proper help after
reporting the problem to their immediate supervisor, no more than two decision errors in a 90 day time
period.
6.9.5.4. Must be able to reboot current security access/fire alarm systems without outside help, no more
than two incidents per dispatcher in a 90 day time period.
6.9.5.5. Must show working knowledge of the MMAC buildings and campus grounds with no more than
two errors in instruction for directions in a 90 day time period.
6.9.5.6. Must report all security violations and or deficiencies to their immediate supervisor within five
minutes of the occurrence.
6.9.5.7. Must communicate all radio and phone transmissions in a friendly and professional manner with
no more than two complaints in a 90 day time period.
6.9.5.8. Process all customer complaints with no more than a 5 % deficiency versus number of customers
handled in a 30 day time period.
6.9.5.9. Must be able to type 40 words per minute on a personal computer with no errors.
6.9.5.10. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.6. Screener Positions: Security officers shall have a minimum of two (2) years of experience in
facility protection at a level commensurate with the scope of work of this contract. Responsibilities and
Duties are as follows:
6.9.6.1. Must be trained in an 8 hour block on Smith Detection Systems Program with a minimum score
of 70.
6.9.6.2. Must take Smiths Detection refresher training annually with a passing score of 70.
6.9.6.3. Must provide customer friendly directions, answer all customer inquiries about the reasons we
scan and be helpful with any foreseen customer disability.

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6.9.6.4. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day time period..
6.9.6.5. Process all customer complaints with no more than a 5 % deficiency versus number of customers
handled in a 30 day time period.
6.9.6.6. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.7. Visitor Center Position/Vehicle Inspection Positions: Security officers shall have a minimum of
two (2) years of experience in facility protection at a level commensurate with the scope of work of this
contract. Responsibilities and Duties are as follows:
6.9.7.1. Must provide customer service with a friendly and professional attitude with no more than two
customer complaints in a 90 day time period.
6.9.7.2. Must process all employee/vehicle access with no longer than a five minute wait.
6.9.7.3. Must process all temporary vehicle passes and badges with no more than two errors during a 90
day time period.
6.9.7.4. Must request immediate supervisor advice when confirming whether proper identification has
been presented for the processing of temporary vehicle passes and badges.
6.9.7.5. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day time period.
6.9.7.6. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.8. Gate Access Positions: Security officers shall have a minimum of two (2) years of experience in
facility protection at a level commensurate with the scope of work of this contract. Responsibilities and
Duties are as follows:
6.9.8.1. Must provide access service with no delays lasting more than five minutes.
6.9.8.2. Must be able to distinguish between real and bogus identification badges with no deficiencies.
6.9.8.3. Must be able to inspect vehicles with no incidents or complaints reported.
6.9.8.4. Must be able to identify articles which violate the weapons/contraband policies of the FAA and or
MMAC and make the proper decision to stop and either detain or deny access with no deficiencies.
6.9.8.5. Must process all employee/vehicle access with no longer than a five minute wait.

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6.9.8.6. Must provide customer service with a friendly and professional attitude with no more than two
complaints in a 90 day time period.
6.9.8.7. After hours, must process all temporary vehicle passes and badges with no deficiencies.
6.9.8.7. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day period.
6.9.8.8. Must inform immediate supervisor of any traffic abnormalities (surges or pattern changes) and
provide effective solutions.
6.9.8.9. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.9. Rover Positions: Security officers shall have a minimum of two (2) years of experience in facility
protection at a level commensurate with the scope of work of this contract. Responsibilities and Duties
are as follows:
6.9.9.1. Must be able to check all buildings and doors within their shift twice without missing any access
points.
6.9.9.2. Must be able to report all security incidents clearly and concisely with their immediate supervisor,
reporting to be done both verbally and on an AC Form 1600-26 (yellow sheet) with no more than two
errors in a 90 day time period.
6.9.9.3. Must be able to identify articles that violate the weapons/contraband policies of the FAA and or
MMAC and make proper decisions to eliminate the articles with no more than one error in a 90 day time
period.
6.9.9.4. Must have no traffic/speeding violations on the MMAC.
6.9.9.5. Must provide customer service with a friendly and professional attitude with no more than two
complaints in a 90 day time period.
6.9.9.6. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.9.10. Data Processing Clerk(s), non- guard position(s): The data clerk(s) shall have one (1) year
experience using Microsoft Office Software and must be able to type 40 words per minute. Working
hours will be from 8:00 a.m. through 4:00 p.m., Monday through Friday, except for Federal holidays.
Requirements of the data clerk(s) include:
6.9.10.1. Checking personnel identification media, issuing visitors parking permits, issuing visitor
identification badges as required. Maintain DOT/FAA visitor Register, FAA Form 1600-8.
6.9.10.2. Consolidate and enter all vehicle and personnel data/information from the DOT/FAA Visitor
Register, FAA Form 1600-8, from all entrance post utilizing the (ACSMS) computer base program.

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6.9.10.3. The Contractor must provide customer service with a friendly and professional attitude with no
more than two complaints in a 90 day time period.
6.9.10.4. Must be able to log-on to the Mike Monroney Internet Network to access all security guard
systems pertaining to Access functions, Identification Databases, and Guard Message Boards in order to
fulfill security guard requirements. Actual Internet access will be limited to duty requirements with the
understanding that there will be no personal internet browsing, e-mail or chatting allowed.
6.10. Standards of Conduct: In performance of their duties, all guards, supervisors, Assistant Program
Managers and the Program Manager shall adhere to the standards of conduct and performance set forth in
41 CFR 101-20.3 Conduct on Federal Property (made part of this contract by reference).
6.11. Facility Orientation: After contract award, but prior to performance, the Contractor shall coordinate
through the COR a facility orientation for the purpose of familiarizing the Program Manager and other
designated Contractor personnel with required operations.
6.12. Suitability Investigations (SI): Suitability investigations shall be completed by the Contractor on
each employee before the employee begins work.
6.12.1. The Contractor shall maintain an adequate staff of employees meeting all of the requirements of
this contract. The Contractor shall assure that all employees are professional, reliable and meet the
training and experience requirements of the contract. A favorable suitability investigation shall not, in
any manner, relieve the Contractor of this responsibility.
6.12.2. The Contractor shall ensure that each prospective employee furnishes all required data on the form
and in the format specified in EXHIBIT 6.
6.12.3. Based on information obtained during the SI, the Government (FAA) may determine that a current
employee is unsuitable to provide services under this contract. The Government (FAA) shall notify the
Contractor orally and in writing with the reasons for this determination. The COR shall order the removal
from duty of that employee. The Contractor shall remove that employee from the work site.
6.13. Employee Probationary Period: All officers working under this contract shall serve a sixty (60)
calendar day probationary period. Supervisors and Assistant Program managers shall serve a ninety (90)
calendar day probationary period.

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7.0 ADMINISTRATIVE REQUIREMENTS

7.1. Grooming Standards: The Contractor shall ensure that employees maintain a neat appearance in
accordance with GSAs current Contract Guard Information Manual. Employees shall be in complete
uniform at all times while on duty. Employees who are not in the prescribed uniform must be replaced.
Employees who are out of uniform more than twice may be subject to permanent removal from the
contract. If an employee is removed from duty for failure to be in uniform, deductions may be taken in
accordance with EXHIBITS 5 and 11.
7.2. Beards and Mustaches: Beards are not permissible. The face shall be kept clean except for a
mustache, if desired. See the GSA Contract Guard Information Manual for further information with
regard to mustaches.
7.3. Contractor Furnished Equipment/Uniforms The Contractor shall provide all equipment and

uniforms deemed necessary for the performance of this contract.

7.3.1 Uniforms: The Contractor shall furnish all security guard personnel (full and part-time) including
armed and unarmed with appropriate uniforms including insignia of rank, as required to perform their
duties. All Contractor personnel shall be in full and proper uniform while on duty. Each uniform shall
consist of the following items and be in the weight indicated to the maximum extent possible, considering
geographical and climatic conditions. The uniforms color(s) shall be the same as that in general use by
large guard or police organizations in the United States. However, it must be distinctive, conservative,
and maintain uniformity of appearance. Shoulder patches with Contractor identification and not larger
than 4 inches by 4 inches shall be worn on the uniforms left shoulder. No other Contractor
identification is to be worn or displayed on the uniform. Appropriate style and design of these items shall
be provided for both male and female security guard personnel. The CO or COR shall have final approval
as to acceptance or non-acceptance of the uniforms. Each Contracted Officer shall have the following
uniform/equipment issued to them:
7.3.1.1. Shirt - Blue, long sleeve (16 SEP 30 APR); short sleeve (1 MAY -15 SEP) (Guard).
7.3.1.2. Shirt - White, long sleeve (16 SEP 30 APR); short sleeve (1 MAY -15 SEP) (Supervisor).
7.3.1.3. Trouser - Navy Blue, un-cuffed, 6 to 9 oz. 65% polyester and 35% cotton.
7.3.1.4. Baseball Caps-Blue (Guard)-Summer & other seasons.
7.3.1.5. Baseball Caps- Black (Supervisor)-Summer & other seasons.
7.3.1.6. Foot Gear- boots or chukka boots, black in color.
7.3.1.7. Winter Jacket, black in color with removable hood or duty coat
7.3.1.8. Sweater, black in color.
7.3.1.9. Belt (Trouser) black in color.
7.3.1.10. Necktie, clip on or Velcro breakaway (Company).
7.3.1.11. Gloves, black leather and lined.

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7.3.1.12. Raincoat, nylon coated (jacket/overall with hood) w/ Security Guard (No badge)
7.3.1.13. Nameplate (plastic), Nameplate (velcro)
7.3.1.14. Badge -Gold (Supervisor) / Silver (Guard) with individual serial numbers, which identifies
personnel as Contractor's security guard personnel (1-each for hat, shirt, and coat).
7.3.1.15. Patches (company logo 4/rank 2 set/guard 2/armband 1)
7.3.1.16. Safety Vest (Orange netting with SECURITY GUARD)
7.3.1.17. Cold weather hat (black)
7.3.1.18. Pistol Belt (black in color) with holders/keepers (Issued for M9 pistol only)
7.3.1.19. M9 Holster (black in color) (Issued for M9 pistol only)
7.3.1.20. M9 Ammunition Case (black in color) (Issued for M9 pistol only)
7.3.1.21. Holster, Radio.
7.3.1.22. Flashlight, 5 1/4"x 1/2", w/Carrying Pouch.
7.3.1.23. Peerless handcuffs or equal, made from Grade A tempered steel with nickel finish, Ratchet
Type.
7.3.1.24. Case, Hand irons.
7.3.1.25. Ballistic resistant body armor certified by the National Institute of Justice (NIJ) as Level II,
tested by the NIJ Compliance Testing Program and listed on the NIJ Compliant Products List.
7.3.1.26. Overshoes
7.3.1.27. Subzero clothing (Insulated Overalls) - (color black)
7.3.2. Full time employees shall have 5 each of shirts/pants and part time employees shall have 3 each
shirts/pants. Work boots and/or shoes (black in color) shall be provided by individual contractor
personnel. Each security guard shall furnish and wear compatible shined shoes and dark socks with the
above uniform. Uniforms shall be kept in clean, pressed, and un-tattered condition. Contractor shall
furnish additional uniform to keep the security guard force in professional looking appearance at all times.
All guard personnel will wear prescribed uniforms. Deviations are not acceptable other than may be
necessary in the interest of health and safety. High standards of personal appearance will be maintained
at all times.
7.3.3. The number of Bullet-Proof Vests should be appropriate for the emergency response function of the
guard force. No one bullet-proof vest is assigned to a specific officer but there should be enough vests to
provide protection to all guards on any given security guard shift.
7.3.4. Female security guard personnel working the 7:00 a.m. through 4:30 p.m. shift(s) in the
Identification Processing Office may, with the concurrence of the on-site Project Manager and COR, wear
an appropriate style and color uniform skirt in lieu of trousers.

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7.3.5. Vehicles: The Contractor shall provide all vehicles necessary for the performance of this contract.
All vehicles shall be kept in a safe fully operable condition at all times. All fuel, oil, lubricants, and
maintenance shall be provided by the Contractor. All vehicles shall be identically painted in a white
color. All vehicles shall be clearly marked (front, rear, and both sides) with distinctive insignia
containing the word "SECURITY" in letters at least four inches in height, in a black color. Each vehicle
shall have a handheld or fixed search light with a minimum of 100,000 candlepower, and a public address
system. The Contractor shall furnish appropriate number of security vehicles to maintain high level of
security patrol activities Two vehicles shall be four-wheel drive, full size and suitable for use on streets
and highways. Scooters, electric carts and/or other such motorized vehicles are not acceptable. The
vehicles shall be approved by the COR and shall be equipped with the following:
7.3.5.1. Emergency light bar consisting of green flashing emergency beacon and rear facing amber
flashing lights
7.3.5.2. Side mounted spotlight
7.3.5.3. Traffic emergency kit
7.3.5.4. First Aid Kit
7.3.5.5. Patrol vehicle identification signs/markings meeting requirements of FAA and Oklahoma City
Police Department on both sides and rear of vehicle
7.3.5.6. Style and color of patrol vehicles shall meet Oklahoma City Police Department requirements.
7.3.5.7. Automatic External Defibrillator (AED) Device approved by the CO and meeting the FAA
training requirements.
7.3.5.8. In the event one of the patrol vehicles are not available for use for any reason, a back-up patrol
vehicle(s) shall be furnished by the Contractor and used until primary vehicle is back in service. Any
back-up vehicle shall be equipped with, at minimum, an emergency flashing light and magnetic signs on
the sides identifying the vehicles as security patrol vehicles. Back-up vehicles shall be the same type as
the Contractor furnished patrol vehicles.
7.3.6. Firearms and Ammunition:
7.3.6.1. Firearms and Ammunition: Firearms shall be furnished in order to equip each armed guard and
supervisor while on duty. Firearms shall be 9MM standard police service type weapon, only. Other
weapons loaded with 9MM caliber ammunition will not be accepted by the Government as meeting the
requirement for a 9MM caliber standard police service type weapon.
7.3.6.2. The Contractor is responsible for ensuring the firearms furnished comply with the requirements
outlined herein, and the COR will inspect firearms to ensure compliance with requirements as often as
he/she deems it necessary. In the event of a dispute regarding whether firearms meet the requirements,
the CO shall make the final decision. Appropriate and ample supplies of firearm upkeep and maintenance
equipment (cleaning solvents, lubricating oil, rods, brushes and patches, and other normal maintenance
tools) shall be provided by the Contractor. Firearms shall be inspected by shift supervisors during each
shift. Firearms shall be cleaned and oiled weekly or more frequently as weather and/or environmental
conditions may require, ensuring optimum operating condition.

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7.3.6.3. Ammunition for authorized firearms shall be provided by the Contractor. Ammunition shall be
inspected and cleaned daily to ensure its safe and effective use.
7.3.6.4. Contractor shall ensure that only ammunition manufactured in the United States and authorized
for use by Security Guard personnel under the applicable US Code and Oklahoma Laws is utilized under
this contract.
7.3.6.5. Security officers must submit a signed and dated Lautenberg Statement within 15 calendar days
of contract award and annually thereafter, that satisfies the legal requirements of the Lautenberg
Amendment. This certification is valid for one year. If at any time a security guard has a disqualifying
event the contractor shall notify the COR and immediately remove the security guard from the contract.
7.3.6.6. Sufficient firearms shall be furnished by the contractor to equip each productive officer /
supervisor with their own individually assigned firearm. Firearms shall be issued to each individual by
serial number only. All weapons must be fully serviceable and the property of the contractor. Personal
weapons shall not be used or carried on the contract site. Firearms shall be inspected and test fired by the
contractor prior to introduction on this contract.
7.3.6.7. For the purposes of this contract, the Government requires that each contract employee who
receives firearms training shall fire the Federal Law Enforcement Training Center Practical Pistol Course
(PPC) (See Exhibit 3, Appendix 9.3).
7.3.6.8. Each firearms qualification "session" consists of no more than two (2) attempts to qualify. If the
first attempt is unsuccessful, the second attempt must be completed immediately after the first attempt.
An attempt is defined as completing a single course of fire. A qualifying score is 80% or better. If the
contract employee fails to qualify during the first session, the employee must immediately be removed
from working on the contract but may attempt to qualify within 30 days at a second qualification session.
Before attempting to qualify at the second session, the contactor must provide a minimum of eight hours
of remedial training. The contractor is responsible in determining what training the employee will need to
complete in order to successfully qualify. The contractor shall document the employee's file with any and
all remedial training given to enable the employee to pass the firearms course. If the contract employee
fails at the second session, the employee will not be allowed to work on this contact.
7.4. Identification Requirements: The Contractor shall ensure that all employees have all required permits
and licenses (e.g., gun permit, CPR certification, etc.) in their possession at all times while on the
protected premises.
7.5. Contractors Identification: The Government (FAA) shall issue the contracted employees

proper Identification Cards and Proximity Cards for the areas to which they are assigned. The
contract employees shall be required to provide the following information in order to obtain
Identification and/or Proximity Cards: full name, social security number, full street address
(city, state and zip code) and home telephone number. In addition, the employees signature
shall be required on the Identification Card.

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7.6. Training
7.6.1. Essential Security Guard Functions. All individuals to be employed by the Contractor for
performance under this contract shall possess the mental, sensory and motor skills required to perform the
job duties essential to security guard positions as follows:
7.6.1.1. Drag, carry, lift, and/or pull a person to safety.
7.6.1.2. Use physical force to detain a subject or prevent unauthorized entry.
7.6.1.3. Prolonged standing and/or sustained patrol on foot or in a vehicle.
7.6.1.4. Sustained pursuit of suspect.
7.6.1.5. Dodging, crawling, climbing, and/or rapid ascent of stairs.
7.6.1.6. Perform the above wearing duty equipment and/or personal protective equipment under adverse
environmental conditions.
7.6.1.7. Performing the above requires:
7.6.1.7.1. The ability to be stable with regard to consciousness and the control of voluntary motor
functions and have the functional capacity to respond appropriately to routine and emergency situations of
the job.
7.6.1.7.2. The ability to maintain mental alertness, deductive and inductive reasoning, memory, and
reliable judgment.
7.6.1.7.3. Acuity of senses and ability of expression sufficient to allow accurate communication by
written, spoken, auditory, visual, or other signals while using required personal protective or other
equipment.
7.6.1.7.4. Adequate motor skills, strength, range of motion, neuromuscular coordination, stamina,
coordination, and dexterity.
7.6.1.8. Examples of specific essential functions. These functions are those that security guards are
typically expected to perform during routine duties. This list is not all inclusive.
7.6.1.8.1. Operate both as a member of a team and independently at incidents of uncertain duration.
7.6.1.8.2. Spend extensive time outside exposed to the environmental elements.
7.6.1.8.3. Tolerate environmental extremes while performing duties. Must perform physically demanding
work in hot and humid (up to 100 percent humidity) atmosphere while wearing duty equipment and/or
personal protective equipment, which may significantly impair body-cooling mechanisms.
7.6.1.8.4. Experience frequent transition from hot to cold and from humid to dry atmospheres.
7.6.1.8.5. Work, including walking, running, standing, pulling, and pushing in wet, icy, or muddy areas.

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7.6.1.8.6. Perform a variety of tasks on slippery, hazardous surfaces, such as on icy pavement, wet grass,
or leaves.
7.6.1.8.7. Work in areas where sustaining traumatic or thermal injuries are possible.
7.6.1.8.8. Ability to properly and effectively wear or use personal protective equipment, including that
used to prevent exposure to chemical, biological, or radiological agents.
7.6.1.8.9. Face exposure to infectious agents, such as Hepatitis B or human immunodeficiency virus
(HIV).
7.6.1.8.10. Wear personal protective equipment weighing approximately 30 pounds while performing
emergency tasks.
7.6.1.8.11. Perform physically demanding work while wearing a protective mask or respirator, which
increases the resistance of inhalation and reduces the efficiency of air exchange.
7.6.1.8.12. Perform complex tasks during life-threatening emergencies.
7.6.1.8.13. Work for long periods of time, requiring sustained physical activity and intense concentration.
7.6.1.8.14. Make life or death decisions during emergency conditions.
7.6.1.8.15. Be exposed to grotesque sights and smells associated with major trauma and burn victims.
7.6.1.8.16. Make rapid transitions from rest to near maximum exertion without warm-up periods.
7.6.1.8.17. Freedom from frequent episodes of pain or inability to perform work or sudden incapacitation.
7.6.1.8.18. Ability to maintain balance under adverse conditions, weight loads, and at above ground
heights, and maintain body flexibility.
7.6.1.8.19. Operate in environments of high noise, poor visibility, limited mobility, above-ground heights,
and in closed or confined spaces.
7.6.1.8.20. Use manual and power tools in the performance of duties.
7.6.1.8.21. Rely on sense of sight, hearing, smell, and touch to help determine the nature of the
emergency; maintain personal safety; and make critical decisions in a confused, chaotic, and potentially
life-threatening environment throughout the duration of the operation.
7.6.1.8.22. The ability to identify colors and read placards and street signs or see and respond to
imminently hazardous situations in less than standard visual lighting conditions.
7.6.1.8.23. The ability to temporarily perform minimum required duties in the event eyeglasses are broken
or displaced by emergency activity.
7.6.1.8.24. Ability to verbally communicate effectively under noisy circumstances with a potential for
voice obstruction by personal protective equipment.

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7.6.1.8.25. Ability to distinguish low intensity voice sounds from background noise in order to respond to
imminently hazardous situations.
7.6.1.8.26. Ability to work in closed or confined spaces.
7.6.2. Except as otherwise stated herein, training shall be conducted and supervised by Contractor
personnel. The Contractor shall, during all training events, ensure that the standards established in
applicable Federal and Oklahoma Laws; Department of Transportation and Federal Aviation
Administration Regulations, Orders and Policies and Field Manuals, are the basis for established
standards. The Contractor shall ensure that personnel providing services under this contract who fail to
meet the training standards, at the discretion of the Government, are retrained as required.
7.6.3. Applicability of Former Training and Retention of Training Cycles. Former security guard
personnel employed in good standing with the incumbent and hired by the incoming contractor, not later
than 30 days post award, are exempt from new hire training requirements provided they are current and
certified in these categories. Incumbent employees shall retain their existing cycle for training timelines
and must continue to meet all PWS requirements congruent with their original expiration dates. Training
records shall be maintained and shall be reported IAW this PWS.
7.6.4. Training Records. The Contractor shall maintain a training record on each employee by name and
employee identification number listing all training received by date and duration of training, to include
but not limited to: Initial Entry, Contractor provided training, Government provided training and
corrective action for personnel failing to meet training standards. Training records shall be maintained
centrally at the Project Managers office and shall be inspected IAW the QCP. Inspections shall be
documented and submitted as part of the Monthly Performance Metrics. The Contractor shall ensure all
individual training records are available for review and acceptance by the COR prior to assignment of
security guard personnel and for inspection by the Government anytime thereafter.
7.6.5. Training Schedules. The Contractor shall develop written training schedules on each subject for the
purpose of training security guard personnel. The written schedules shall reflect the location, date and
time of all training classes. The training schedules shall be submitted to the COR fourteen (14) days prior
to the training event.
7.6.6. Training. The purpose of Training is to ensure the contract security guard force is current on access
control, training issues and law enforcement information. The basic subjects listed below are mandatory
tasks required for training security guard personnel under this contract.
7.6.6.1. Knowledge FAA access media.
7.6.6.2. Use of hand and arm signals to direct traffic.
7.6.6.3. Requirements for lawful apprehension.
7.6.6.4. Search and seizure.
7.6.6.5. Identifying evidence/contraband.
7.6.6.6. Protecting a crime scene.
7.6.6.7. Using the duress system.

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7.6.6.8. Taking immediate action upon being warned of an explosive device.

7.6.6.9. Gathering, reporting, and recording police information.
7.6.6.10. Determining type of search to perform on an individual.
7.6.6.11. Conducting a vehicle search.
7.6.6.12. Performing the appropriate search on a person.
7.6.6.13. Stress and stress management.
7.6.6.14. Respond to Active Shooter. (Armed Guards Only)
7.6.6.15. Current Tactics, Techniques and Procedures used by adversaries.
7.6.6.16. Respond to an alarm.
7.6.6.17. Respond to a medical emergency.
7.6.6.18. Respond to a person in distress.
7.6.7. Semi-annual Training. The Contractor shall conduct semi-annual in-service sustainment training to
ensure CSOs remain proficient in guard skills. The Contractor shall provide its Guard Supervisors and
contract security guards classroom training on the following subjects semi-annually:
7.6.7.1. Legal authority and jurisdiction of guards.
7.6.7.2. Use of Force
7.6.7.3. Principles of search and seizure.
7.6.7.4. Access Control Media and Procedures.
7.6.7.5. Guard communication systems.
7.6.7.6. Procedures for reporting incidents to the Police and Guard Supervisors.
7.6.7.8. Duties in the event of emergencies, alerts, disasters, fire, explosion, intrusion.
7.6.7.9. Behavior recognition and interpretation.
7.6.7.10. Weapons Training/PMI (see also Section 8, Weapon Proficiency): (Armed Guards Only)
7.6.7.10.1. Weapons Security.
7.6.7.10.2. Pistol Operator Maintenance.
7.6.7.10.3. Pistol Operation and Marksmanship.

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7.6.8. Annual Training. The Contractor shall conduct annual in-service sustainment training to ensure
CSOs remain proficient in guard skills. The Contractor shall ensure Guard Supervisors and contract
security guards are trained in the following subjects annually:
7.6.8.1. Standards of conduct and ethics.
7.6.8.2. Equal opportunity.
7.6.8.3. Sexual harassment awareness.
7.6.8.5. Unarmed self-defense and restraint techniques.
7.6.8.6. Operational Security (OPSEC).
7.6.8.7. Rules of evidence.
7.6.8.8. Hazardous material awareness/Weapons of Mass Destruction (WMD)/ CBRNE First Response.
7.6.8.9. CBRNE/WMD Protective Measures.
7.6.8.10. Safe operation of a vehicle while using emergency equipment. (Drivers Only)
7.6.8.11. Operation of a vehicle in snow and ice. (Drivers Only)
7.6.8.12. Active Shooter Response.
7.6.8.13. Authority and jurisdictional limitations.
7.6.8.14. Basic first aid: demonstrating proficiency in first aid, to include Cardio-Pulmonary Resuscitation
(CPR) and the use for Automatic External Defibrillators (AED). This training will be the American Heart
Association (AHA) and/or American Red Cross (ARC) certified training totaling NLT 8 hours per year.
7.6.8.15. Security Management Program. This is a mandatory training course totaling 4 hours per year.
7.6.8.16. Operational Instructions. Demonstrate knowledge of the facilitys layout, particularly stairways,
fire doors, pipelines, sprinkler systems, sprinkler control valves and fire hoses, fire extinguishers and fire
alarm systems, general, special, and temporary orders, facility security plan (FSP), and the guard manual.
7.6.9. Supervisor Training. The Contractor shall ensure supervisory personnel are trained and proficient in
the following additional functions:
7.6.9.1. Analyze Police Information.
7.6.9.2. Conduct Daily Inspections of proper equipment and uniform appearance.
7.6.9.3. Conduct Primary Marksmanship Instruction.
7.6.9.4. Supervise an Installation Access Control Point.
7.6.9.5. Inspect an Access Control Point.

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7.6.9.6. Supervise Vehicle Search/Inspection.

7.6.9.7. Supervise Entrance/Exit Barrier Operations.
7.6.9.8. Keeping up with Technology.
7.6.9.9. Establish Personnel Identification and Control Procedures.
7.6.9.10. Inspect Personnel Identification and Control Procedures.
7.6.9.11. Develop an Access Control Training Program.
7.6.9.12. Develop Entrance / Exit Barrier Plan.
7.6.9.13. Review reports / guard records.
7.6.9.14. Active Shooter Response
7.6.9.15. Current Tactics, Techniques and Procedures used by adversaries.
7.7. Training Plan. The Contractor shall submit a Training Plan with its proposal and shall update the
Training Plan thereafter as needed. Contractor training courses and supporting materials shall be made
available for Government review. The Training Plan shall be in accordance with Current FAA Order
1600.69, Facility Security Management Program. The Training Plan shall include the name, location of
the training facility and dates/times the training courses are to be presented. If the training facility is not
an institute accredited to provide such training, the names, location and qualifications of instructors shall
be approved prior to any instructions by the SSE. The Government reserves the right to reject the training
plan if it determines that training facilities are inadequate and/or instructors are not qualified to provide
such training. If the training plan is rejected, the Contractor shall submit a new training plan within 10
calendar days. Failure to submit an acceptable training plan may be grounds for termination for default of
this contract. Revisions to the approved training plan shall be submitted to the Contracting Officer for
review/approval within five calendar days of such revision. In the event of personnel turnover, new
Contractor employees must complete training under the Contractor's then current training plan. The
Government reserves the right to audit all or part of Contractor provided training courses. The Training
Plan shall address the following:
7.7.1. Initial Training / CLEET Certification
7.7.2. Semi-annual training.
7.7.3. Annual training.
7.7.4. Supervisor training.
7.8 Initial Training The Contractor shall certify in writing to the CO/COR that all armed or unarmed
guard personnel assigned duties at FAA facilities have successfully met all state and local security officer
training requirements prior to assignment to a position under this contract. In addition, guards shall have
successfully completed facility and other training specified by this contract.
7.9. Screening Personnel Training. The Contractor shall certify in writing to the CO/COR that all
screening personnel assigned duties at SCC and SF have successfully passed Smiths detection training

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with an average rating of 75 percent. This training will required an annual recertification. In addition,
screener personnel shall have successfully completed facility and other training specified by this contract
and any other training deemed necessary by the COR, and Current FAA Order 1600.69, FAA Facility
Security Management Program. The Screening Personnel shall demonstrate knowledge of screening of
parcel, packages and personnel by the use of x-ray machines, walkthrough metal detectors and handheld
metal detectors. Required training for guard personnel manning the SCC and Screening Facility.
7.10. Site Specific Training Requirements for Guard Personnel: The Contractor shall be fully responsible
for the orientation and refresher training of all assigned guard personnel. All new guard personnel shall
receive (one time) 16 hours orientation training, which will be site-specific to the assigned security
position, and/or post assignments as identified in the PWS. Orientation training shall not be given to
guard personnel with past employment experience with the MMAC/FAA within the one-year of their
departure date. No employee shall be permitted to assume any guard position without a qualified escort
until having demonstrated his proficiency in each position to the Project Manager. The Project Manager
shall certify to the CO or COR in writing all new guard personnel qualified to assume each position.
7.10.1. Training shall be conducted so as not to interfere with security guard duties and activities as
identified in this PWS. The Project Manager shall coordinate and obtain approval in writing from the
COR for all training requirements. The COR may attend and observe any training session.
7.11. Unarmed Guard Training: In addition to the training listed elsewhere in this PWS, the Contractor
shall be fully responsible for the orientation and refresher training of all Unarmed Guard personnel. The
Project Manager shall maintain a training folder on each employee and shall certify each employees
proficiency in the duties of the LSF positions in addition to certifying on all recurrent training. All new
Unarmed Guard personnel shall receive 8 hours of orientation training, which will be site-specific to the
assigned security position, and/or post assignments as identified in the PWS. The (8) hours of orientation
training shall not be given to Unarmed Guard personnel with past employment experience at the
MMAC/FAA within one hundred and eighty days of their departure date.
7.11.1. All refresher training for LPS shall consist of security procedures and new security requirements
in order to provide the highest level of security conditions for the FAA Logistic Center. All refresher
training shall be developed, coordinated and approved by AML and AMP.
7.12. Screening Personnel Training: In addition to the training listed elsewhere in this PWS, the
Contractor shall certify in writing to the CO/COR that all screening personnel assigned duties at SCC and
SF have successfully passed Smiths detection training with an average rating of 75 percent. This training
will required an annual recertification. In addition, screener personnel shall have successfully completed
facility and other training specified by this contract and any other training deemed necessary by the COR,
and Current FAA Order 1600.69, FAA Facility Security Management Program.
7.13. Unannounced and Exercise Related Training: The Government will at any time conduct
unannounced or exercise related training of Contractor personnel. This training will be accomplished in a
manner that does not disrupt performance of the contract.
7.14. Incident De-briefings: Security guards reporting incidents IAW Part 5.4.8, OPSEC, will be debriefed by the appropriate Government authority.
7.15. Other training: The Contractor is solely responsible for ensuring that all CSOs who provided
services under this contract remain proficient and certified IAW State and Federal Laws, regardless of the
training requirements listed in this PWS.

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7.17. Standards of Conduct/Individual Reliability Program (IRP). Each Contractor employee performing
security guard duties, including Guard Supervisors shall meet the reliability standards as defined in FAA
Order 1600.1, Chapter 7. Certification under the IRP is a condition of employment under this contract.
The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and
integrity. The Government has the right to bar a Contractor employee from, or restrict access to, the
workplace when warranted. An example would be failure to maintain the standards of the IRP or criminal
activity. This right is in addition to any other Government right or remedy under the contract and does not
relieve the Contractor from its obligation to perform the requirements. All Contractor employees shall be
subject to a criminal background check and arrest history check conducted by the US Government. The
Contractor shall provide the needed employee identification information to the Government to conduct
background checks prior to entry on duty. The Contractor shall resolve any discrepancies in the
investigations to the satisfaction of the Government.
7.17.1. The Contractor shall instruct contract personnel that an assignment to a Contract Security Officer
position subjects them to the standards and procedures of the IRP. The Contractor shall obtain written
verification of understanding by the employee and document compliance with this requirement in the IRP
packet.
7.17.2. The Contractor shall instruct contract personnel on the physical fitness and ability requirements of
the IRP.
7.17.3. The Contractor shall promptly report to the COR any information, data or behavioral information
concerning personnel that is relevant to assignment, retention or disqualification under the IRP. This
includes substance abuse, to include alcohol abuse of a temporary or permanent duration.
7.17.4. The Contractor shall promptly relieve contractor personnel from any security guard duties upon
notice of information that is, or appears to be, a reason for disqualification, and inform the COR promptly
of the action and the reason.
7.18. Monitoring Contractor Performance: Numerous techniques exist for monitoring contract
performance, for this contract the COR will make evaluations while using a combination of techniques to
monitor the level of performance specified in this contract. These techniques or processes include but are
not limited to the following: Meeting with the contractors representative, the Program Manager, each
day; Random as well as periodic guard position site inspections by the COR; Reviewing, discussing and
inspecting the Contractors Quality Assurance Surveillance Plan (QASP); And discussions or surveys
brought to the attention of the COR by other government organizations or agencies protected and or
affected by the security guard force here at the Mike Monroney Aeronautical Center.
7.19. Quality Control: The Contractor is solely responsible for the quality of its performance under this
contract. The Contractor is also liable for Contractor employee negligence, and any fraud, waste or abuse.
The Contractor's Quality Control Plan shall ensure that security guard services are completed in
accordance with acceptable principles of internal control, with applicable Government regulations and
instructions, and meet specified acceptable levels of quality. The Contractors shall establish and submit
a written Quality Control Plan (QCP) that identifies potential and actual problem areas in performing
requirements of the contract and that describes corrective actions to be taken throughout the life of the
contract. The QCP shall be provided with the contractors proposal and shall be updated and submitted to
the COR thereafter as needed. The basic tenet of the plan is that the Contractor is responsible for quality
control. All methods, procedures, metrics and forms shall support this concept. The Government
reserves the right to witness, participate in, or perform any activities associated with the conformance to
performance requirements. The Contractors approved Quality Control Plan shall be submitted to the

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COR within 30 days after contract award. At a minimum, the Contractor's Quality Control Plan shall
include:
7.19.1. Contain a file plan that includes information regarding inspection and other quality and internal
control actions that document the purpose of the inspection, the results of the inspection, and any
corrective action taken as the result of the inspection. Upon request, this file shall be made available to
the COR during the period of performance. The plan must be maintained and revised as necessary
throughout the term of the contract. In the event of any changes to the Quality and Internal Control Plan,
a revised copy of the plan must be provided to the COR within five working days prior to the effective
date of the change.
7.19.2. Direct accountability to the Contractors key personnel and any other contract management team
members.
7.19.3. Regularly occurring and comprehensive inspection plan for all services in the PWS, to include
records reviews of employee training records and medical records. This plan shall cover all operational
areas of the PWS and shall specify areas to be inspected on a scheduled or unscheduled basis and the title
of the individual who will conduct each inspection.
7.19.4. Specific performance metrics, quality control techniques and inspections reporting for contract
services identified in the Performance Requirements Summary (PRS), and the Inspection of Services
Clause. The quality control techniques shall be comprehensive and adaptable to the reporting systems of
the QCP. Inspections shall be reported at regular intervals identifying continuous performance
improvement opportunities. Performance metrics and inspections reporting for the previous month shall
be delivered to the COR and ACORs NLT the tenth (10th) day of each month (CDRL A009, Monthly
Performance Metrics).
7.19.5. Monthly performance evaluation meetings to occur after performance metrics have been reviewed.
This meeting shall be attended by the COR and Program Manager (PM) or Alternate Program Manager
(APM) in the case of the PMs absence. Additional meetings may be called by the COR as situations
dictate. The intent of the meeting is to discuss the trending of performance measurements, validate any
corrective action plans in process, discuss operational developments that may impact performance, and
address any areas of concern.
7.19.6. Approach to resolve customer complaints and provide the Government with final disposition of
resolution(s). The customer complaint program shall be compatible with the reporting systems of the
QCP.
7.19.7. The customer complaint feedback system shall provide for correction of validated complaints and
to inform the Government of corrections. The QCP shall describe how the Government may identify
problem areas or situations to the contractor. The customer complaint program shall be compatible with
the reporting and communication systems of the QCP
7.19.8. Method to document and maintain all Contractor quality control inspections and corrective actions
by the Contractor. Inspection documents and corrective action documentation shall be made available to
the KO and COR.
7.19.9. Identification of a method acceptable to the Government to ensure the accuracy and timeliness of
financial submittals, including invoices, to minimize rejection for inaccuracy, incompleteness, or time
constraints.

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7.19.10. Method to document and maintain Contract Guard Personnel indiscipline, to include actions
taken by the contractor to discipline the offending guard and to prevent such actions in the future.
7.19.11. Contain specific quality control techniques and standards for contract services identified in the
Performance Requirements Summary and Inspection of Services Clause list. The quality control methods
shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be
specified and metrics developed to ensure accurate program monitoring.
7.19.12. The Quality Control Plan will be used by the contractor to collect data, evaluate and document
performance against standards associated with each specific requirement. Performance is measured by
assessing the required workload quantity in terms of quality and timeliness. The contractor shall use the
format below measure each line item in the PRS table. See Example Below:
Objective

Contract
Management

PERFORMANCE
STANDARD
What level of
performance is required
to meet the
Performance Objective
or Task?
Para 7.8
The contractor shall
develop and maintain
an effective Quality
Control Program (QCP)
to ensure services are
performed in
accordance with this
PWS

CONTRACTOR
PERFORMANCE
STANDARD
What level of
performance is
required to meet
the Performance
Objective or Task?
Contractor submit
based on PWS
requirement

Performance
Threshold

100%

WHAT/DATA
SOURCE
What are you
going to
inspect?

HOW/METHOD
OF
ASSESSMENT
How are you
going to inspect?
see drop down list

CALCULATION
How will you
determine if the
AQL and Standard
are being
achieved?

Contractor
submits based
on PWS
requirement.

100% / Periodic /
Random
Inspection

Contractor will
submit (Pass/Fail)

7.20. Quality Assurance: The government shall evaluate the contractors performance under this contract
in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the
Government must do to ensure that the contractor has performed in accordance with the performance
standards. It defines how the performance standards will be applied, the frequency of surveillance, and
the minimum acceptable defect rate(s).
7.20.1. Quality Surveillance and Provision of Quality Assurance Surveillance Plan (QASP) (Table 1,
Performance Requirements Summary, TE 9). The COR will evaluate the Contractor's performance IAW
the QASP for those tasks listed in the PRS. The COR will conduct random quality assurance inspections
and will validate Contractor services to determine if the Contractor has met the requirements of the PRS.
7.20.2. Performance Standard
7.20.2.1. Unacceptable Performance. Any instances of unacceptable performance noted during inspection
by the Government or the Contractor shall be brought to the attention of the Contractor's supervisory
personnel for immediate correction. Any guard found in violation of the following shall not be authorized
to perform services under this contract. This list is not to be considered all-inclusive and any other
performance failure that may result in termination under this contract will be handled on a case-by-case
basis.
7.20.2.2. Failure to maintain Reliability Standards or training requirements IAW the PWS.
7.20.2.3. Failure to report for duty.

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7.20.2.4. Failure to comply with posted guard orders/SOPs/Regulations/Policies.

7.20.2.5. Failure to report incidents IAW the PWS.
7.20.2.6. Assault while on duty (defined as an intentional act by the security guard that creates an
apprehension in another of imminent harmful or offensive contact).
7.20.2.7. Breach of peace while on duty (defined as misbehavior by the security guard resulting in public
unrest or disturbance).
7.20.2.8. Failure to maintain and safeguard from loss or damage US Government furnished property.
7.20.2.9. Failure to have all gear and equipment required by guard orders and IAW the PWS.
7.20.2.10. Distributive behavior on the MMAC such as to cause stoppage of guard performing duties;
solicit others to stop performing guard duties; or effect the level of security of the MMAC.
7.20.3. Critical Performance. The following are deemed critical to the security of the MMAC. Any guard
that violates these requirements shall be terminated under this contract. In addition, any such violation
shall result in a 1% penalty per incident against the total monthly invoice.
7.20.3.1. No post shall be left unattended at any time unless directed by the Director MMAC, Facility
Manager MMAC, COR, or CO IAW the PWS.
7.20.3.2. Failure to control access.
7.20.3.3. Excessive use of force.
7.20.3.4. Unauthorized discharge of weapon through carelessness or improper use.
7.20.3.5. Accepting gratuities.
7.20.3.6. Leaving a duty post without being properly relieved.
7.20.3.7. Under the influence of or impaired by illegal drugs or alcohol while on duty.
7.20.3.8. Sleeping or otherwise negligent while on duty.

Attachment 1R
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8.0. CONTRACT WORK-HOURS

8.1. Productive Work Hours: Productive work-hours are defined as the hours that officers are required to
man guard posts and the hours that supervisor(s) are required to be on duty as shown in EXHIBIT 1. The
work hours required, for each post, have been determined by the Government as essential for the adequate
protection of Government property, personnel and equipment. If the Contractor fails to provide the
specified number of productive work-hours, deductions may be made as specified in EXHIBIT 10.
8.2. The Contractor shall, at their own expense, provide a replacement officer for contract employees
while employees are on an authorized break (lunches, breaks etc.) (See EXHIBIT 1).
8.3. Supervisors: The work-hours shown in EXHIBIT 1 are the minimum work-hours of supervision,
which are deemed necessary by the Government to provide the degree of supervision required. On-duty
supervisors may be used for relief periods only in an emergency and if specifically authorized in writing
by the COR. If the Contractor does not provide the required number of supervisory work-hours,
deductions may be made as specified in EXHIBIT 10. Supervisors shall be limited to one 8-hour shift per
24 hour period.
8.4. Limitations on man-hours to be provided by Individual Employees: The Contractor shall ensure
security guards do not work in excess of twelve (12) hours within a twenty-four (24) hour period due to
readiness and safety concerns. In all situations, the Contractor shall comply with Federal and Oklahoma
Labor Laws. Exceptions to this shift limit may be granted on a Case-by-Case basis by the COR. Requests
for exceptions must be in writing, and provide sufficient justification to violate the shift limit. Violations
of these limitations may result in deductions as specified in EXHIBIT 10.
8.5. Work Scheduling Procedures.
8.5.1. The criteria for establishing work schedules, and the requirements for relief periods and for starting
and stopping work are contained herein:
8.5.2. The Contractor shall develop one work schedule for Assistant Program Managers and Supervisors
and one work schedule for productive guards. Changes to schedules shall be posted in sufficient time to
assure that employees affected by a change are properly notified. A COPY OF THE SCHEDULES AND
ALL CHANGES SHALL BE FURNISHED TO THE COR DAILY.
8.6. No guard shall leave his/her post until properly relieved, except for emergencies, in which case they
shall call the security dispatch post for authorization prior to leaving the post. If a post is operational only
during specified hours, the last guard shall leave at the end of the posts duty hours only after properly
securing the post. If a guard or supervisor must stay to complete a report on an emergency situation, an
Assistant Program Manager or Supervisor shall request approval from the COR.
8.7. All guards shall be in the prescribed uniform, on-post, and ready for duty at the start time for their
shift and shall remain on the job and in full uniform until properly relieved. All guards must remain in
uniform during their entire shift.
8.8 Meal break periods are mandatory and relief guards shall be provided by the Contractor to ensure
coverage of the post. Failure to provide these relief periods shall be cause for a deduction. Use of
additional personnel to provide meal and relief breaks shall not increase the number of productive hours.
Relief Guards may come from internal staffing as long as performance is maintained in accordance with
this PWS in all areas..

Attachment 1R
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8.9. Shift Changes. All shift changes shall occur on MMAC as designated by the Director MMAC or
her/his representative(s). The Contractor shall ensure that guard force personnel are physically posted and
relieved from each post per scheduled shift.
8.10. The Government reserves the right to discontinue or reduce hours for any position(s) identified
under the PWS.
8.11. The Government does not foresee any single change that will alter the current post schedule by
greater than 10%. Changes to the post schedule could involve, but is not limited to, adding guard posts,
deleting guard posts, changing guard post hours, temporarily moving guards from one location to another
in response to emergent circumstances or extraordinary events.
8.12. The Government will provide the Contract with verbal and written notifications of the changes prior
to implementation. The Government will provide the Contractor with at least a two-week written notice
of any required permanent changes in requirements or post schedule.
8.13. Agreement to Testify. The Contractor shall ensure its employees cooperate to the fullest extent
possible if called upon to testify or submit a statement regarding any US Government agency conducting
an investigation regarding any matter relating to the SOs duties while in performance of this contract.
8.14. Emergencies. In emergencies such as fires or accidents, or in the event of any incident adversely
affecting Governmental interest or public safety, the Facility Director, Emergency Response Officer or
the COR may temporarily redirect any or all guard personnel to summon appropriate assistance or render
aid as may be necessary under the circumstances. The COR will be notified of all emergency operations
involving CSOs as the situation permits. This may include rendering first aid until medical help arrives,
assisting with control of traffic and personnel, providing access control into a crime scene, or providing
access control into areas devastated by a natural or manmade disaster.

Attachment 1R
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9.0 EXHIBITS
9.1 Exhibit 1
LOCATIONS, PERFORMANCE SERVICE LEVELS, HOURS and DAYS
Building/Facility: MIKE MONRONEY AERONAUTICAL CENTER (MMAC)
Location: 6500 S MACARTHUR BLVD OKLAHOMA CITY, OKLAHOMA
Building/Facility: THOMAS ROAD WAREHOUSE FACILITY (Off-site)
Location: 3600 S THOMAS ROAD OKLAHOMA CITY, OKLAHOMA
PERFORMANCE SERVICE LEVELS: As a result of unknown budget restraints; the FAA has defined

different service levels for each task. Multiple service levels have been defined to allow for options of
reduced services during anytime of the fiscal year. Each Position or Post Location will have service
levels listed below.
HOURS: All hours listed below are at the fully staffed level 4 service. Any change in hours shall be
noted in each reduced service level.
DAYS: All days per week are listed at the fully staffed level 4 service. Any change in days shall be
noted in each reduced service level.
LOCATION/
DESCRIPTION
HISTORICAL POSITIONS

POST
HOURS
SCHEDULE

DAYS
PER
WEEK

Program Manager
0800-1630
M-F
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Project Manager duties during normal operating hours 8 hours a day 5
days a week
Level 3: Reduced Staffing - Provide Project Manager duties during normal operating hours 8 hours a
day 4 days a week
Level 2: Reduced Staffing - Provide Project Manager duties during normal operating hours 8 hours a
day 3 days a week
Level 1: Zero Staffing Provide no project manager duties.
Assistant Program Manager
0600-1800
M-F
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Assistant Project Manager duties during normal operating hours 12
hours a day 5 days a week
Level 3: Reduced Staffing - Provide Assistant Project Manager duties during normal operating hours 12
hours a day 4 days a week
Level 2: Reduced Staffing - Provide Assistant Project Manager duties during normal operating hours 12
hours a day 3 days a week
Level 1: Zero Staffing Provide no Assistant Project Manager duties.

Attachment 1R
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Supervisor
0001-2400
M-Sun
Armed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Shift Supervisor duties 24 hours a day 7 days a week
Level 3: Reduced Staffing - Provide Shift Supervisor duties 16 hours a day 7 days a week excluding the
hours of 0800 to 1630
Level 2: Reduced Staffing - Provide Shift Supervisor duties 8 hours a day 7 days a week excluding the
hours of 0800 to 0100
Level 1: Zero Staffing Provide no Shift Supervisor duties
Dispatcher/Monitor

0001-2400

M-Sun

SERVICE LEVELS:
Level 4: Fully Staffed - Provide Dispatcher/Monitor duties 24 hours a day 7 days a week at 3 (3)
monitoring stations
Level 3: Reduced Staffing - Provide Dispatcher/Monitor duties 24 hours a day 7 days a week at two (2)
monitoring stations
Level 2: Reduced Staffing - Provide Dispatcher/Monitor duties 24 hours a day 7 days a week at one (1)
monitoring station
Level 1: Zero Staffing Provide no Dispatcher/Monitor duties
Pass & ID Office
0730-1530
M-F
Locksmith
Data Clerk
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Pass & ID Office duties 8 hours a day 5 days a week excluding
weekends and holidays
Level 3: Reduced Staffing - Provide Pass & ID Office duties 8 hours a day 4 days a week excluding
weekends and holidays
Level 2: Reduced Staffing - Provide Pass & ID Office duties 8 hours a day 3 days a week excluding
weekends and holidays
Level 1: Zero Staffing Provide no Pass & ID Office duties
Visitor Entrance Security Command Center
0530-1630
M-F
Armed
Unarmed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Visitor Entrance duties 11 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once inside the building shall not exceed five (5)
minutes between the hours of 0530 to 1000.
Level 3: Reduced Staffing - Provide Visitor Entrance duties 11 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once inside the building shall not exceed ten (10)
minutes between the hours of 0530 to 1000.
Level 2: Reduced Staffing - Provide Visitor Entrance duties 11 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once inside the building shall not exceed fifteen
(15) minutes between the hours of 0530 to 1000.
Level 1: Zero Staffing Provide no Visitor Entrance duties

Attachment 1R
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Vehicle Inspection Security Command Center

0530-1630
M-F
Armed
Data Clerk
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Visitor Inspection duties 8 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once in line in the parking lot shall not exceed five
(5) minutes between the hours of 0530 to 1000.
Level 3: Reduced Staffing - Provide Visitor Inspection duties 8 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once in line in the parking lot shall not exceed ten
(10) minutes between the hours of 0530 to 1000.
Level 2: Reduced Staffing - Provide Visitor Inspection duties 8 hours a day 5 days a week excluding
weekends and holidays. Visitor wait times to check-in once in line in the parking lot shall not exceed
fifteen (15) minutes between the hours of 0530 to 1000.
Level 1: Zero Staffing Provide no Visitor Inspection duties
West Gate Entrance
0001-2400
M-Sun
Armed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide West Gate duties 24 hours a day 7 days a week. Check-in wait times
once at the stop light on Regina and Mike Monroney Blvd shall not exceed five (5) minutes between the
hours of 0530 to 0930 and between the hours of 1130 to 1300.
Level 3: Reduced Staffing - Provide West Gate duties 24 hours a day 7 days a week. Check-in wait
times once at the stop light on Regina and Mike Monroney Blvd shall not exceed ten (10) minutes
between the hours of 0530 to 1000 and between the hours of 1130 to 1300.
Level 2: Reduced Staffing - Provide West Gate duties 24 hours a day 7 days a week. Check-in wait
times once at the stop light on Regina and Mike Monroney Blvd shall not exceed fifteen (15) minutes
between the hours of 0530 to 1000 and between the hours of 1130 to 1300.
Level 1: Zero Staffing Provide no West Gate Entrance duties
South Gate Entrance
0530-1730
M-F
Armed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide South Gate duties 12 hours a day 5 days a week. Check-in wait times
once at the stop sign on MacArthur and SW 74th St. not exceed three (3) minutes between the hours of
0530 to 0930 and between the hours of 1130 to 1300.
Level 3: Reduced Staffing - Provide West Gate duties 6 hours a day 5 days a week. The South Gate
shall be closed between the hours of 0830 to 1430 5 days a week. Check-in wait times once at the stop
sign on MacArthur and SW 74th St. shall not exceed three (3) minutes between the hours of 530 to 830.
Level 2: Reduced Staffing - Provide West Gate duties 4 hours a day 5 days a week. The South Gate
shall be open between the hours of 0630 to 0830 and 1530 to 1730 5 days a week. Check-in wait times
once at the stop sign on MacArthur and SW 74th St. shall not exceed six (6) minutes between the hours
of 0630 to 0830.
Level 1: Zero Staffing Provide no South Gate Entrance duties

Attachment 1R
Page 56

VTD Gate Entrance

0530-1730
M-F
Armed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide VTD Gate duties 12 hours a day 5 days a week. Check-in wait times
once on Quesada Drive off of SW 74th St. shall not exceed three (3) minutes between the hours of 0530 to
0930 and between the hours of 1130 to 1300.
Level 3: Reduced Staffing - Provide VTD Gate duties 10 hours a day 5 days a week. The VTD Gate
shall only be open between the hours of 0630 to 1630. Check-in wait
times once on Quesada Drive
off of SW 74th St. shall not exceed three (3) minutes between the hours of 0530 to 0930 and
between the hours of 1130 to 1300.
Level 2: Reduced Staffing - Provide VTD Gate duties 8 hours a day 5 days a week. The VTD Gate
shall only be open between the hours of 0700 to 1500. Check-in wait times once on Quesada Drive off of
SW 74th St. shall not exceed three (3) minutes between the hours of 0530 to 0930 and between the hours
of 1130 to 1300.
Level 1: Zero Staffing Provide no VTD Gate Entrance duties
Roving Patrol
0001-2400
M-Sun
Armed
SERVICE LEVELS:
Level 4: Fully Staffed Provide Roving Patrols 24 hours per day 7 days a week. Each quarter (25%) of
the MMAC campus shall have at least one roving officer during each shift.
Level 3: Reduced Staffing - Provide Roving Patrols 24 hours per day 7 days a week. Each third (33%) of
the MMAC campus shall have at least one roving officer during each shift.
Level 2: Reduced Staffing - Provide Roving Patrols 24 hours per day 7 days a week. Each half (50%) of
the MMAC campus shall have at least one roving officer during each shift.
Level 1: Zero Staffing Provide no Roving duties
Commercial Vehicle Entrance
0530-1830
M-F
Armed
Unarmed
Data Clerk
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Commercial Vehicle duties 13 hours a day 5 days a week excluding
weekends and holidays. Wait times to check-in once in line in the commercial drive shall not exceed ten
(10) minutes between the hours of 0530 to 1000.
Level 3: Reduced Staffing - Provide Commercial Vehicle duties 11 hours a day 5 days a week excluding
weekends and holidays between the hours of 0530 to 1630. Wait times to check-in once in line in the
commercial drive shall not exceed fifteen (15) minutes between the hours of 0530 to 1000.
Level 2: Reduced Staffing - Provide Commercial Vehicle duties 9 hours a day 5 days a week excluding
weekends and holidays between the hours of 0730 to 1630. Wait times to check-in once in line in the
commercial drive shall not exceed twenty (20) minutes between the hours of 0730 to 1000.
Level 1: Zero Staffing Provide no Visitor Inspection duties

Attachment 1R
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Mail Screening Facility

0730-1530
Unarmed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide Mail Screening duties 8 hours a day 5 days a
weekends and holidays
Level 3: Reduced Staffing - Provide Mail Screening duties 8 hours a day 4 days a
Fridays, weekends and holidays
Level 2: Reduced Staffing - Provide Mail Screening duties 8 hours a day 3 days
excluding weekends and holidays
Level 1: Zero Staffing Provide no Mail Screening duties

M-F

week excluding
week excluding
a week M-W-F

Logistics Warehouse (LSF) West Post

0530-1830
M-F
Unarmed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide LSF West Post duties 13 hours a day 5 days a week excluding
weekends and holidays
Level 3: Reduced Staffing - Provide LSF West Post duties 11 hours a day 5 days a week excluding
weekends and holidays between the hours of 0600 to 1700
Level 2: Reduced Staffing - Provide LSF West Post duties 9 hours a day 5 days a week weekends and
holidays between the hours of 0700 to 1600
Level 1: Zero Staffing Provide no LSF West Post duties
Logistics Warehouse (LSF) East Post
0530-1830
M-F
Unarmed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide LSF East Post duties 13 hours a day 5 days a week excluding
weekends and holidays
Level 3: Reduced Staffing - Provide LSF East Post duties 11 hours a day 5 days a week excluding
weekends and holidays between the hours of 0600 to 1700
Level 2: Reduced Staffing - Provide LSF East Post duties 9 hours a day 5 days a week weekends and
holidays between the hours of 0700 to 1600
Level 1: Zero Staffing Provide no LSF East Post duties
Logistics Warehouse (LSF) Gate 20
Unarmed

0800-2130

M-F

0700-1600

Sat

SERVICE LEVELS:
Level 4: Fully Staffed - Provide LSF Gate 20 duties 13 1/2 hours a day Monday thru Friday and 9 hours
a day on Saturday excluding Sundays and holidays
Level 3: Reduced Staffing - Provide LSF Gate 20 duties 11 hours a day Monday thru Friday between
the hours of 0800 to 1930 and 7 hours a day on Saturday between the hours of 0800 to 1500 excluding
Sundays and holidays
Level 2: Reduced Staffing - Provide LSF Gate 20 duties 9 hours a day Monday thru Friday between
the hours of 0800 to 1730 and 7 hours a day on Saturday between the hours of 0800 to 1500 excluding
Sundays and holidays
Level 1: Zero Staffing Provide no LSF Gate 20 duties

Attachment 1R
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Technical Support Facility (TSF) East/West Posts 0530 1830

M-F
Unarmed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide TSF East/West Post duties 13 hours a day 5 days a week excluding
weekends and holidays
Level 3: Reduced Staffing - Provide TSF East/West Post duties 11 hours a day 5 days a week excluding
weekends and holidays between the hours of 0600 to 1700
Level 2: Reduced Staffing - Provide TSF East Post duties 9 hours a day 5 days a week weekends and
holidays between the hours of 0700 to 1600
Level 1: Zero Staffing Provide no TSF East Post duties
Off-Site-Thomas Road (TRW)
0530-1730
M-F
Armed
SERVICE LEVELS:
Level 4: Fully Staffed - Provide TRW duties 12 hours a day 5 days a week excluding
weekends and
holidays
Level 3: Reduced Staffing - Provide TRW duties 10 hours a day 5 days a week excluding
weekends and holidays between the hours of 0630 to 1630
Level 2: Reduced Staffing - Provide TSF East Post duties 8 hours a day 5 days a week weekends and
holidays between the hours of 0730 to 1530
Level 1: Zero Staffing Provide no TRW East Post duties
HISTORICAL GATE VOLUMES:
YEAR

WEST
GATE

SOUTH
GATE

2012
2013
2014

998694 741560
980722 553032
1145726 525190

VEHICLE
INSPECTION
SCC
35099
32050
55896

COMMERCIAL VISITOR
VEHICAL
ENTRANCE
SCC
31803
24479
32252
24689
28068
30651

VTD

TRW

NOTES:
- During all relief periods (lunches, breaks, etc.), the Contractor must provide a Relief guard for each
contract employee at the Contractors expense while that employee is on an authorized break. Relief Guards
may come from internal staffing as long as performance is maintained in accordance with this PWS in all areas.
- Walk Time- Fifteen-minute breaks for each 8 hours worked and walk time to posts shall be the responsibility of
the Contractor and not the Government.

Attachment 1R
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9.2 EXHIBIT 2
PATROL VEHICLE REQUIREMENTS

1. Facility: Mike Monroney Aeronautical Center, Oklahoma City, Ok

FAA Off-site, 3600 Thomas Road, Oklahoma City, Ok
2. Contractor Furnished Vehicle
2.1. Vehicles and Insurance. The Contractor shall furnish enough four-wheel passenger vehicles
required for performance of this contract. The vehicles shall be used for patrolling and
monitoring activities at the Mike Monroney Aeronautical Center facilities and to transport
supervisors in the course of supervisory duties and emergency response, as may be necessary.
2.1.1. The vehicle shall be available at all times during the life of the contract and must be
replaced immediately by a replacement vehicle if removed from operation for any reason(s).
2.1.2. The Contractor shall register all vehicles IAW Oklahoma Laws and ensure adequate
insurance coverage during the contract period, for operation of its motor vehicles on US
Government Facilities and IAW Oklahoma Laws.
2.1.3. The Contractor shall ensure that contractor personnel who are assigned driver duties are
licensed and that the license is on their person at all times while on duty.
2.1.4. The Contractors logo and the applicable firm's name shall be on all vehicles used in
performance of this contract. Markings shall be clearly identifiable from a minimum distance of
thirty (30) feet in clear weather conditions and shall be equipped with a rotating emergency roof
light in compliance with state and local laws. To further improve night-time recognition of
vehicles, a minimum 8 inch (200 mm) wide horizontal band of high gloss white paint or white
reflective tape (Retro reflective, ASTM-D 4956-09, Standard Specification for Retro reflective
Sheeting for Traffic Control, Type III & above) must be used around the vehicle's surface.
2.1.5. It is the Contractors responsibility to provide proper maintenance for all contractor
vehicles used in support of this contract.
Attachment 1R
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2.1.6. Each vehicle shall be equipped with a ten (10) to fifteen (15) pound portable, dry
chemical, ABC extinguisher, installed and maintained in accordance with NFPA 10, Portable
Fire Extinguishers. The fire extinguishers shall be readily accessible at all times. In addition,
each vehicle(s) shall be equipped with a conventional, universal first aid kit with Airway pack,
Cling bandages, and a minimum of two (2) bite sticks. Additionally, each vehicle will be
equipped with an Automatic Electronic Defibrillator (AED) as government furnished property.
Each vehicle must be equipped with an Will Rogers World Airport Area F ramp permit,
obtained from the Oklahoma City Airport Trust, Airport Operations Division.
2.1.7. The Contracting Officers Representative (COR) is responsible for ensuring that the
vehicle(s) furnished under this provision comply with the requirements outlined above. In the
event of a dispute regarding whether vehicle(s) meet the requirements, the Contracting Officer
shall make the final decision.
3. Vehicle Requirements:
Estimate of hours to be used daily
Number of days per week
Estimated miles per day

24
7
80

NOTE: Other vehicles, such as; MOTORCYCLES, MOPEDS, THREE-WHEELED

VEHICLES, COVERED MOTOR CARTS, MOTOR SCOOTERS, etc., are NOT
ACCEPTABLE.

Attachment 1R
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9.3 EXHIBIT 3
FEDERAL LAW ENFORCEMENT TRAINING CENTER
PRACTICAL PISTOL COURSE (PPC)

1. General Information:
Firearm: 9MM caliber police service of the type normally used in line of duty by the guard.
Equipment: Belt, holster and cartridge pouch
Ammunition: 60 Rounds, 9MM 110 grain, jacketed, hollow point bullet
Firing Distance: 3 yards, 7 yards, 15 yards, 25 yards,
Target: NRA B-27 silhouette
Commands: Range commands shall be determined by the range officer and/or the firearm
instructor. Contractor must provide certification for the Firearms Instructor.
Consideration shall be given to the available physical facilities; e.g., facing targets, light
signals, audible by voice or whistle, etc.
2. Marksmanship Ratings:
Below 210

- Unqualified

210-254

- Marksman

255-284

- Sharpshooter

285-299

- Expert

300

- Distinguished Expert

NOTE: When scoring the NRA B-27 Silhouette Target, all scores shall be based on the
following conversion table:
x, 10, 9, 8 rings
7 rings
All other hits on silhouette

5
4
3

Hits in white spaces inside arms are scored the same as black areas.

Attachment 1R
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9.3 EXHIBIT 3 (continued)

FEDERAL LAW ENFORCEMENT TRAINING CENTER PRACTICAL PISTOL COURSE
COURSE OF FIRE
TOTAL ROUNDS = 60
DISTANCE
STAGE
3 Yards
1

POSSIBLE SCORE = 300

POSITION
ROUNDS
Standing
6

SHOTS
2

7 Yards

Standing

12

Standing

12

15 Yards

Standing

12

25 Yards

Barricade

Barricade

Kneeling

MINIMUM SCORE = 210

TIME
DESCRIPTION
3 seconds
point shoulder, two-handed
with sights.
3 Seconds
One shot is three seconds for
the first five shots. Fire
sixth, unload, reload with six
and fire seventh, weak hand
only (20 seconds allotted for
reload drill).
Then, one shot in three
seconds, weak hand only,
from the aimed in position
for the remainder of Stage A.
4 Seconds
Two shots in five seconds for
the first four shots.
Fire fifth and sixth, unload
with six and fire seventh and
eight (25 seconds allotted for
reload drill). Then, two
shots in five seconds for the
remainder of the 15-yard
stage.
5 Seconds
Two shots in five seconds for
the first four shots.
Fire fifth and sixth, unload,
reload with six and fire
seventh and eight (25
seconds allotted for reload
drill). Then, two shots in
five seconds for the
remainder of the 15-yard
stage.
7 Seconds
Two shots in seven seconds
from the right side barricade
position, double action,
strong hand supported by the
weak.
7 Seconds
Two shots in seven from the
left side barricade position,
double action, strong hand
supported by the weak.
(NOTE: lower barricade)
8 Seconds
Two shots in eight seconds
for the kneeling position.
(NOTE: Kneel for each
target facing).

Attachment 1R
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9.4 EXHIBIT 4
SAMPLE FORMAT
SUPERVISOR/KEY PERSONNEL RSUM
This rsum is pertinent to the experience and professional background of contract security
supervisory personnel. A Supervisor/Key Personnel Rsum must be completed for each
supervisor and/or Key Position who shall have a direct job performance relationship with guards
assigned to perform the work requirements of this contract. A copy of each Supervisor/Key
Personnels Rsum shall be provided to the Contracting Officers Representative.
PROPOSED POSITION/TITLE:
____________________________________________________
SUPERVISORS/KEY PERSONNELS NAME:
_______________________________________
CURRENT POSITION WITH THE CONTRACT FIRM:
_______________________________
TIME IN POSITION (Years/Months): ______________ANNUAL SALARY:
_______________
RESPONSIBLE FOR THE WORK OF __________ CONTRACT EMPLOYEES.
DESCRIPTION AND SCOPE OF CURRENT JOB:

WORK EXPERIENCE (Past 10 years in chronological order):

Date

Job

Company

Reference

From

To

Title

Address

EDUCATION SUMMARY: (High School, College, Specialized, Trade-Name/Institution,

Address, and Periods of Attendance, Credits, degrees and Certificates)
BRIEF STATEMENT OF WHY THIS SUPERVISOR/KEY PERSONNEL IS BELIEVED TO
BE QUALIFIED FOR THIS CONTRACT. (Use an attachment if necessary)

Attachment 1R
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9.5 EXHIBIT 5
DATE:
CONTRACTOR:

CONTRACT GUARD INSPECTION REPORT

INSPECTION TIMES
BEGIN:
END:
CONTRACT #:
INSPECTION REPORT #

INSTRUCTIONS: Check the appropriate block. Make comments only on the items checked N.
P O S T

FRONT LOBBY
SECURITY
COMMAND
CENTER

PASS & ID
OFFICE

SECURITY
SCREENING
FACILITY

WEST GATE
ENTRANCE

ROVING
PATROLS
THOMAS ROAD
FACILITY

WEST LOBBY LSF

EAST LOBBY
LSF

SOUTH
ENTRANCE
GATE

MONITOR
DISPATCH
CONTROL

SHIFT
SUPERVISOR

POST #

I N S P E C T E D

1. Was post staffed as required?

2. Was Security Guard alert?
3. Was Security guard in full uniform
and did he/she present a neat
appearance?
4. Was Security Guard observed,
adequately performing post duties?
5. Were all required Incident Reports
prepared and forwarded
timely/accurate?
6. Did Security Guard have a valid Gun
Permit?
7. Are weapons properly stored/or
worn?
8. Did supervisory contract personnel
properly inspect all guards/posts?
MISCELLANEOUS CONTRACT REQUIREMENTS/INSPECTION
YES
1.
Are all keys accounted for and use documented?
2.
Are procedures for documentation of events (hazardous conditions due to
weather or faulty equipment) being followed?
3.
Are Lost and Found procedures followed?
4.
Property pass procedures followed?
5.
Is the Flag properly displayed?
COMMENTS: (Additional comments attached to report).
CORs Signature & Date:
Contractors Representative Signature & Date:
LEGEND:

Y = YES

N = NO

N/I = NOT INSPECTED

NO

N/A = NOT APPLICABLE

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9.5 EXHIBIT 5 CONTINUED

CONTRACT GUARD INSPECTION REPORT
INSPECTION TIMES
BEGIN:
END:
CONTRACT #:
INSPECTION REPORT #

DATE:
CONTRACTOR:

INSTRUCTIONS: Check the appropriate block. Make comments only on the items checked N.
P O S T

OFF-SITE EMPLOYEE
FRONT LOBBY
POST 420

OFF-SITE PATROL
EXTERIOR/INTERIOR
POST 418

FRONT LOBBY
POST 415

WEST GATE
ENTRANCE
POST 408

EXTERIOR PATROL
POST 404

INTERIOR PATROL
POST 403

REAR LOBBY POST

402

MAIN GATE ASST.

POST 401ALPHA

EAST ENTRANCE
MAIN GATE
POST 401

CONSOLE CONTROL
POST 400

SHIFT SUPERVISOR
POST 440

POST #

I N S P E C T E D

9. Was post staffed as required?

10. Was Security Guard alert?
11. Was Security guard in full uniform
and did he/she present a neat
appearance?
12. Was Security Guard observed,
adequately performing post duties?
13. Were all required Incident Reports
prepared and forwarded
timely/accurate?
14. Did Security Guard have a valid Gun
Permit?
15. Are weapons properly stored/or
worn?
MISCELLANEOUS CONTRACT REQUIREMENTS/INSPECTION
YES

NO

6. Are all keys accounted for and use documented?

7. Are procedures for documentation of events (hazardous conditions due to
weather or faulty equipment) being followed?
8. Are Lost & Found procedures followed?
9. Property pass procedures followed?
10. Is the Flag properly displayed?
COMMENTS:
Supervisory Signature & Date:

LEGEND:

Y = YES

CORs Signature & Date:

N = NO

N/I = NOT INSPECTED

N/A = NOT APPLICABLE

Attachment 1R
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9.6 EXHIBIT 6
BACKGROUND INVESTIGATIONS
The standard forms that shall be utilized by the National Background Investigation
Center (NBIC) are as follows:
1.

Office of Personnel Management (OPM) 85, 85P or 86 Questionnaire for National

Security Positions;

2.

Department of the Treasury/IRS 13340 Information Provided Concerning the

Disclosure and Authorization Pertaining to Consumer Reports pursuant to the Fair Credit
Reporting Act (FCRA), and;

3.

U.S. Department of Justice I-9 Employment Eligibility Verification

Attachment 1R
Page 67

9.7 EXHIBIT 7
CONTRACT DELIVERABLES CONTRACT DATA REQUIREMENTS LIST (CDRLS)
The Contractor shall provide all of the following documents (Not Separately Priced) during the
course of the contract at the frequency noted in the table below:
CDRL NUMBER

DESCRIPTION
Key Personnel Rsum

A001
A002
A003

A004

A005

Uniform Report
Certificates of Firearms
Training
State of Oklahoma
Security Guard Permit
and Weapons Permit for
each Officer (include
CLEET certification)
All forms listed in
Exhibit 7 and Section C
Copies of bonds

A006

A007

A008
A009
A010
A011
A012

Quality Inspection
Report IAW Exhibit 9
and Quality Assurance
Surveillance Plan
Employee Training Plan
CPR Certificates
Incident Reports
specified in the PWS
section 4
SF-78 Medical
Certificate
Quality Control Plan

FREQUENCY OF
SUBMISSION TO COR/CO
Prior to Contract Award (with
proposal) and as needed each time
Key Personnel change to CO
Prior to contract performance date
to COR
Within 10 days prior to
employment of personnel who
will carry firearms to COR
At least 10 days prior to the
anticipated assignment date of any
individual to COR

At least 10 days prior to the

employment of personnel to COR
Contractor to maintain and
provide copies upon request of
COR or CO
Weekly to the COR

Within 10 days after contract

award to CO and COR
At least 10 days prior to the
employment of personnel to COR
Within 24 hrs of occurrence or as
specified by the COR or CO to
COR
At least 10 days prior to
employment of personnel to COR
Within 30 days after contract
award to CO and COR

Attachment 1R
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A013

A014

A015
A016
A017
A018
A019

A020

A 021

A 022

A 023
A024
A 025
A 026
A 027
A 028
A 029

Security
Weakness/Vulnerability
Report
Corrective Action
Report Responses

Health Certification
Supervisory and
Productive Guards Work
Schedules
PMT Meeting Minutes
Instructor Certification
Follow-Up Orientation
Certification

POST ORDERS

MMAC Parking Citation

Report and AC Form
1600-2
Radio Dispatcher Log
AC Form 1600.25

Security Irregularity
Report AC Form
1600.26
MMAC Vehicle
Registration Log
MMAC Key/Core
Ledger
MMAC Badge Ledger
Security Activity Report
AC Form 1600.37
Visitor Registration
Ledger
Property Removal
Record

Monthly to COR

Not later than 5 business days

following the receipt of a
Corrective Action Report from the
CO to CO
10 days prior to employment of
personnel to COR
Submit to COR daily as created;
submit revisions to COR as they
occur
Within 3 business days following
PMT meetings to CO and COR
Prior to the start of
instruction/training class to COR
Within 14 calendar days of initial
assignment to duty
SUBMIT POST ORDER
CHANGES TO EACH GUARD
POST AFTER QUARTERLY
REVIEW AND APPROVAL BY
COR
Submit to COR on a weekly and
monthly basis
Submit to COR on a daily basis
for the previous 24 hours;
Weekend reports submitted
following work day
Submit to COR on a daily basis;
Reports are created each time a
security incident occurs
Submit to COR on a monthly
basis
Submit to COR on a monthly
basis
Submit to COR on a monthly
basis
Submit to COR on a monthly
basis
Submit to COR on a monthly
basis
Submit to AML-2 Organization on
a monthly basis

Attachment 1R
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A 030

Monthly Status Report

Motor Vehicle Count

A 031
A 032
A 033

Continuity of Operations
Plan
Updated Continuity of
Operations Plan

Submit to COR on a monthly

basis
Submit to COR on a daily basis;
consolidate each month and
provide to COR
Submit to COR within 90 days of
Contract award notice
Submit to COR annually upon
Contract award notice anniversary
date

Attachment 1R
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9.8 EXHIBIT 8
SUMMARY OF APPLICABLE STANDARDS, GUIDANCE, DOCUMENTS, ETC
The Contractor shall perform all work detailed in this PWS in accordance with the
current version of all documents reflected in the table below, to include the currently
published versions, any interim document updates, and future document publications:
TITLE
Federal Aviation Administration Order AC 1600.69; FAA Facility Security
Management Program
Mike Monroney Aeronautical Center Facility Security Plan: Order AC 1600.21H
U.S. Department of Health and Human Services Substance Abuse and Mental
Health Services Administrations (SAMHSA) Mandatory Guidelines for Federal
Workplace Drug Testing Programs.
Federal Aviation Administration Order 1600.25; FAA Identification Media,
Official Credentials, Passports, and Vehicle Identification Media
Federal Aviation Administration
Order 1600.72 Contractor and Industrial Security Program
Federal Aviation Administration
Order 1600.73; Contractor and Industrial Security Program Operating Procedures
Federal Aviation Administration
Order 1600.74; Visitor Procedures for Federal Aviation Administration Facilities
AC Order 1900.12; Aeronautical Center Emergency Operations Plan
Federal Aviation Administration Order 5200.7; Training For Drivers In An Airport
Operations Area
Federal Aviation Administration Order 1600.1; Personnel Security Program
AC Order 3900.21, MMAC Occupational Safety and Health Program
Federal Aviation Administration Order 1280.1; Protecting Personally Identifiable
Information (PII)
Federal Protection Services Contract Guard Information Manual
Code of Federal Regulations (CFR) 101-20.3

Attachment 1R
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9.9 EXHIBIT 9
QUALITY ASSURANCE SURVEILLANCE PLAN
Guard Services
1. Objective:
The purpose of this plan is to provide a quality surveillance plan for security services performed at the
Mike Monroney Aeronautical Center (MMAC), 24 hours a day, 7 days a week, 365 days a year
(24x7x365). This plan provides a basis for the Contracting Officer's Representative (COR) to evaluate
the quality of the Contractor's performance. The oversight provided for in the contract and in this plan
shall ensure service levels reach and maintain the required levels throughout the contract term. This plan
shall provide the COR with a proactive way to avoid unacceptable or deficient performance, and provide
verifiable input for the required annual past performance evaluations.
2. Performance Standards:
A.

Frequency: The COR shall evaluate the current levels of performance according to the standards
set forth in this contract. During performance of this contract, the COR shall take periodic
measurements as specified and shall analyze whether negotiated frequency of measurement is
appropriate for the work being performed.

B.

Management Responsiveness: The COR shall determine whether the Contractor has managed
the contract effectively and efficiently with successful and timely response in screening and
escorting visitors, monitoring surveillance equipment, access procedures, fire alarm monitoring
and response, emergency notification and evacuations, etc.

3. Evaluation Methods:
The COR shall conduct performance evaluations based on the required performance levels as set forth
in the contract.
A.

Service Level Monitoring: The Contractor shall provide sufficient qualified personnel to provide
security services for the Mike Monroney Aeronautical Center, 24x7x365. Customer/visitor
feedback shall be sought to ensure complaints, investigative reports, and responses to alarmed
sites are resolved as quickly and efficiently as possible.

B.

Certification: Prior to contract award, and as personnel changes occur, the Contractor shall
provide the COT all certificates (to include CLEET), medical evaluations, and other required
permits for all individuals.

C. Visual Inspections: The COR shall conduct routine visual inspections to ensure uniforms
are worn properly, and routine checks to make sure firearms are returned to and
inspected by the supervisor at the end of the day.
4. Measures:
POSITION EVALUATION MEASURES: At a minimum, the overall performance objective
should include, but is not limited to the following: The Contractor shall cover fixed posts,
stationary positions at the entrances to the Mike Monroney Aeronautical Center (MMAC), to a

Attachment 1R
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building or at other designated areas as directed by the COR and IAW the PWS to ensure only
authorized access. The Contractor shall monitor closed-circuit televisions and alarm monitoring
equipment, fire alarm systems or other such equipment in order to dispatch guards promptly to
respond to emergency situations.
Minimal Overall Performance Measures:
a. Fixed posts shall be manned at all times.
b. West Gate, South Gate, and the Security Command Center Vehicle Inspection point shall not
have more than a five minute delay in processing MMAC access.
c. Notice is given immediately to the Supervisor of all incidents.
d. The officer shall submit a written incident report to the Supervisor within a two-hour
timeframe.
e. All written incident reports must be clear, accurate and complete.
f. All post orders are kept neat and orderly fashion, readily available.
g. Officer shall report any discrepancies found in the post orders that would affect the
performance of that position or post.
Measurements and Evaluations for each management and non-management positions are
contained in the Performance Work Statement and its exhibits.

Attachment 1R
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9.10 EXHIBIT 10
SERVICES SUMMARY
The overarching contract performance objectives, performance thresholds, and remedies
for deficiencies are reflected in the tables below:
Table 1: Performance Objective/Thresholds Summary
Performance Objective
Reference
Performance Threshold
1. Provide Required Reports,
CDRLs 0012- No more than 2 lapses
Certifications, Permits and
011
in currency for all areas
Documents on a timely basis
combined in a 3 month
CDRLs 013020
period
CDRLs 022033
2. Quality Control Program
CDRL 0012
2- No more than 2
not followed
deviations from
established standards in a
3 month period
3. Current Post Orders not
CDRL 0021
2- No more than 2
found on all guard posts; Each
deviations in any calendar
neglected guard post equals 1
year
deviation
4. Continuity of Operations
CDRLs 00340 No deviation in a
Plan
0035
calendar year

Remedy
Deduct 1 tenth
of 1% of the
Total Monthly
Contract Cost

Deduct 1% of
the Total
Monthly
Contract Cost
Deduct 1% of
the Total
Monthly
Contract Cost
Deduct 1% of
the Total
Monthly
Contract Cost

Table 2. Performance Requirements Summary

Performance Objective Reference Performance Threshold
1. All posts manned IAW
the PWS and all standards

2. Personnel do not sleep

on duty

3. Supervisor inspects all

posts IAW the PWS and
all standards
4. Access/Entry is
controlled at all times
IAW the PWS and all
standards

Remedy
Deduct 1% of
the Total
Monthly
Contract Cost
PWS
0 - Any incidence of personnel sleeping Deduct 1% of
3.1.4
on duty constitutes a deviation from the the Total
performance threshold
Monthly
Contract Cost
PWS
1-Incident per month if Supervisor
Deduct 1% of
3.1.15
fails to inspect all posts more than once the Total
per month, contract remedies will apply Monthly
Contract Cost
Post Orders 0 Any failure to control Access or
Deduct 1% of
Entry constitutes a deviation from the
the Total
performance threshold
Monthly
Contract Cost
PWS
8.5.2

0 - Any unmanned post constitutes a

deviation from the performance
threshold

Attachment 1R
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5. All Roving Patrols are

completed IAW the PWS

Post Orders

6. Program
Manager/Supervisors;
Customer Complaints

PWS
Exhibit 8

7. Key Personnel;
Customer Complaints

PWS
Exhibit 8

8. Compromise of
classified or unclassified
sensitive information by a
contract guard employee
or supervisor
9. Personnel do not
adhere to the behavioral
standards set forth in the
FAA approved Contractor
Guard Manual
10. Emergency Response
by security guard
personnel as it pertains to
Access, Fire, or Medical
situations
11. Required training,
licenses and certifications
not kept current and valid.

PWS
Exhibit 10

12. Quality Control

program not followed.

PWS
Exhibit 8

2- No more than 2 deviations from

established standards in a 3 month
period

13. Proper Vehicles not

available for guard use.

PWS
Exhibit 8

0- Any failure to provide required

quantity of guard vehicles for any shift
during contract period

14. Post orders not kept

current.

PWS
Exhibit 8

2- No more than 2 deviations in any

calendar year

FAA Order
1600.2
Approved
Contractor
Guard
Manual
Post Orders

PWS
Exhibit 8

0- Any failure to control Access or

Entry constitutes a deviation from the
performance threshold

Deduct 1% of
the Total
Monthly
Contract Cost
2- No more than 2 complaints in a 30
Deduct 1% of
day period from FAA Customers to
the Total
include all organizations located on the Monthly
MMAC campus
Contract Cost
2- No more than 2 complaints in a 30
Deduct 1% of
day period from FAA customers to
the Total
include all organizations located on the Monthly
MMAC campus
Contract Cost
0-Any incident where failure to control Deduct 1% of
and/or protect classified or unclassified the Total
sensitive information to include
Monthly
Privacy Act; Personally Identifiable
Contract Cost
Information; and Sensitive Information
0-Any failure by a security guard
personnel to uphold the security guard
standards set forth in the FAA
approved contractors guard manual

0- Any failure by a security guard

personnel to respond to a given
emergency response situation that
would endanger the health or welfare of
an FAA employee or FAA contractor
2- No more than 2 lapses in currency
for all areas combined in a 3 month
period

Deduct 1% of
the Total
Monthly
Contract Cost
Deduct 1% of
the Total
Monthly
Contract Cost
Deduct 1 tenth
of 1% of the
Total Monthly
Contract Cost
Deduct 1 tenth
of 1% of the
Total Monthly
Contract Cost
Deduct 1 tenth
of 1% of the
Total Monthly
Contract Cost
Deduct 1 tenth
of 1% of the
Total Monthly
Contract Cost

Attachment 1R
Page 75

9.11 EXHIBIT 11
Lautenberg Statement
Public Law 104-208 & Title 18 USC Sections 921, 922 and 925 1.
1. Public Law 104-208 has amended Title 18, United States Code, Sections, 921, 922 and 925,
making unlawful for any person convicted of a misdemeanor crime of domestic violence (spouse
abuse, parent abuse, child abuse, etc.) to ship, transport, possess, or receive firearms or
ammunition. Presently, there are no exceptions or time limits included in this law.
2. Therefore, anyone ever convicted of the subject crime(s) would be affected by its provisions.
Since a person convicted of a misdemeanor crime of domestic violence can NOT possess a
firearm or ammunition, such a person may NOT perform as an armed Contract employee.
3a. Have you ever been convicted of a misdemeanor crime of domestic violence, as defined by
18 U.S.C. 921(a)(33)?
__________YES

__________NO

3b. If you answered YES, provide the following information with respect to each conviction:
a. Court/Jurisdiction: ____________________________________________
b. Docket/Case Number: _________________________________________
c. Statute/Charge: _______________________________________________
d. Date Sentenced: ______________________________________________
3c. I certify that, to the best of my information and belief, all of the information provided by me
here is true, correct, current, complete and made in good faith. I understand that false or
fraudulent information provided herein may be grounds for adverse action, up to and including
removal, and is also criminally punishable pursuant to Federal law, including 18 U.S.C. 1001.

Signature: ______________________________________ Date Signed: __________________

Name:

______________________________________
(Print your complete legal name)

Attachment 1R
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