RX 300 S6

Service Supplement - english
PRIMERGY RX300 S6 Server

Service Supplement
Edition March 2010
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Copyright and Trademarks

Copyright 2010 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
The contents of this manual may be revised without prior notice.
Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
Before reading this manual

For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety notes and other important information" and
ensure these safety notes are understood before using the product. Keep this
manual and the manual "Safety notes and other important information" in a safe
place for easy reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.
RX300 S6
Service Supplement
These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/
Service Supplement
RX300 S6
Only for the Japanese market:
Although described in this manual, some sections do not apply to the

Japanese market. These options and routines include:
USB Flash Module (UFM)
CSS (Customer Self Service)
RX300 S6
Service Supplement
Service Supplement
RX300 S6
Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1
Concept and target groups . . . . . . . . . . . . . . . . . . . 9
1.2
Documentation overview
1.3
Notational conventions
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety notes
Replacement routines . . . . . . . . . . . . . . . . . . . . . 23
4.1
4.1.1
4.1.2
4.1.3
Preparation . . . . . . . .
Opening the server . . . .
Removing fan box holder .
Installing the fan box holder
4.2
Replacing the front panel . . . . . . . . . . . . . . . . . . . 25
4.3
Replacing the USB module . . . . . . . . . . . . . . . . . . 29
4.4
Replacing the fan box backplane . . . . . . . . . . . . . . . 32
4.5
Replacing PSU riser card . . . . . . . . . . . . . . . . . . . 34
4.6
4.6.1
4.6.2
4.6.3
Replacing the SAS backplane . . . . .

Replacing the SAS backplane (6 x 3.5") .
Replacing the SAS backplane (8 x 2.5") .
Replacing the SAS backplane (12 x 2.5")
4.7
Replacing the IDTEMP combo . . . . . . . . . . . . . . . . . 46
4.8
Replacing the system board . . . . . . . . . . . . . . . . . . 49
4.9
Replacing the TPM board . . . . . . . . . . . . . . . . . . . 55
4.10
Replacing the UFM board . . . . . . . . . . . . . . . . . . . 57
RX300 S6
. . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Service Supplement
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23
23
23
25
38
38
40
43
Contents
5
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.1
5.1.1
5.1.2
5.1.3
5.1.3.1
5.1.3.2
5.1.3.3
5.1.4
5.1.5
5.1.5.1
5.1.5.2
5.1.5.3
5.1.6
5.1.7
Board layouts . . . . . . . . . . . .
Frontpanel . . . . . . . . . . . . . . .
USB panel board . . . . . . . . . . .
SAS backplane . . . . . . . . . . . .
HDD backplane for 6 x 3.5" HDDs
Backplane for 12 x 2.5" HDDs . . .
IDTemp Combo . . . . . . . . . . . .
PCI SAS controller . . . . . . . . . .
SAS RAID controller D2507 . . .
SAS RAID controller D2607 . . . .
SAS RAID controller D2616 . . . .
Fan box backplane . . . . . . . . . .
System board . . . . . . . . . . . . .
Index
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61
61
62
63
63
64
65
66
67
67
68
68
69
70
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Service Supplement
RX300 S6
Introduction
The PRIMERGY RX300 S6 rack server is a universal and high-performance

platform designed for a whole range of application areas in data center and
server farm concepts. The system was developed specifically for configurations
with multiple servers (clusters), front-end solutions, e-commerce applications
and ERP solutions. The PRIMERGY RX300 S6 is ideal for applications and
operational areas that require maximum scalability, performance and availability
in a space-saving rack cabinet.
The PRIMERGY RX300 S6 offers a balanced architecture that incorporates
next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The
backplanes for 6 x 3.5", 8 x 2.5" and 12 x 2.5 hard disk drives are already
provided for SAS 2.0 and 6 Gbit/s SAS and the chipset prepared for the next
generation of 6-core processors. High performance, scalability, impressive
reliability and excellent extension options are combined in a powerful design.
The Cool-safe cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The server occupies just two height units (HU) in the rack.
1.1
Concept and target groups
This Service Supplement completes the information given in the Operating

Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.
RX300 S6
Service Supplement
1.2
Introduction
Service DVD
Service partners of Fujitsu Technology Solutions can order a Service DVD
PRIMERGY. On the DVD the following manuals are available in pdf format:
"Safety notes and other important information" manual

"PRIMERGY RX300 S6 Server Operating Manual"
"PRIMERGY RX300 S6 Server Options Guide"
"System Board D2619-N for PRIMERGY RX/TX300S6 Technical Manual"
"PRIMERGY RX300 S6 Server Service Supplement"
"D2619-N BIOS Setup Utility for PRIMERGY RX300 S6 and TX300 S6"
manual
Information/procedure
Manual
Detailed safety notes
"Safety notes and other

important information"
manual
Features and technical data of the server
Operating Manual
Installation and operation, among other things:
External connectors
Operation
Configuration of the server
Installation of the rack mounting kit
Troubleshooting
Installation/removal of all CSS components:
Hot-plug power supply units

Hot-plug hard disk drives
Hot-plug fans
Memory modules
Controllers
Table 1: Overview of the documentation PRIMERGY RX300 S6
10
Service Supplement
RX300 S6
Introduction
Manual
Information about the system board:
Technical Manual
Features of the system board

Board layout
Jumper settings
LED displays
Replacing the battery
Extensions and upgrades
Options Guide
For some components only the installation

routine is described in the Options Guide.
Removing these components proceed in
reverse order.
Removing the air duct

Removing the fan box
Extending/replacing the main memory
Installing a second processor / replacing the
processor / replacing the heat sink
Installing accessible drives
Installing a ServerView Local View module
Installing a PCI controller
Installing a battery for the PCI controller
Installing UFM
Installing TPM
Installing Front VGA
Cabling
Replacement routines:
Service Supplement
Replacing the operating panel

Replacing the USB module
Replacing the backplane
Replacing the SAS backplane
Replacing the IDTEMP combo
Replacing the fan box backplane
Replacing the system board
Replacing the TPM
Replacing the UFM
Settings and Board layouts

RX300 S6
Service Supplement
11
Introduction
Manual
BIOS setup
BIOS Setup
12
Service Supplement
RX300 S6
Introduction
1.3
The following notational conventions are used in this manual:

Text in italics
indicates commands or menu items.
"Quotation marks"
indicate names of chapters and terms that are being

emphasized.
describes activities that must be performed in the order

shown.
V CAUTION!
I
RX300 S6
pay particular attention to texts marked with this symbol.

Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
indicates additional information, notes and tips.
Service Supplement
13
14
Introduction
Service Supplement
RX300 S6
Procedure
CAUTION!
The actions described in these instructions should only be performed by
service personnel.
First of all please familiarize yourself with the safety instructions in the
chapter "Safety notes" on page 17.
Ensure that all required manuals (see Service DVD) are available, print out
the PDF files if necessary. You will definitely need the Operating Manual for
the server, the Options Guide for the server and the Technical Manual for the
system board.
Shut down the server correctly, switch it off, pull all power cords out of the
power outlet, and open the server as described in the chapter "Replacement
routines" on page 23.
Replace the defective component as described in the relevant chapter.
Procedures which are identical for the floorstand and rack models
are only described for the floorstand model.
Close the server.1

Connect the cables. 1
Connect the server to the power outlet.1
Start the operating system.1
If necessary, configure the server as required.1
These procedures are described in the Operating Manual.
RX300 S6
Service Supplement
15
Procedure
16
Service Supplement
RX300 S6
Safety notes
I The following safety instructions are also provided in the manual "Safety
notes and other important information".
This device complies with the relevant safety regulations for data processing
equipment.
CAUTION!
The actions described in this manual should only be performed by
service personnel.
Before starting up
CAUTION!
During installation and before operating the device, observe the

instructions on environmental conditions for your device.
If the device is brought in from a cold environment, condensation may

form both inside and on the outside of the device.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
Transport the device only in the original packaging or in packaging

that protects it from knocks and jolts.
Batteries
V CAUTION!
Incorrect replacement of batteries may lead to a risk of explosion. The

batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the technical manual for the
system board).
Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
The battery must be disposed of in accordance with local regulations

concerning special waste.
Replace the lithium battery on the system board in accordance with

the instructions in the technical manual for the system board.
RX300 S6
Service Supplement
17
Safety notes
All batteries containing pollutants are marked with a symbol (a

crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Working with CDs/DVDs/BDs and optical drives

When working with devices with optical drives, these instructions must be
followed.
V CAUTION!
Only use CDs/DVDs/BDs that are in perfect condition, in order to

prevent data loss, equipment damage and injury.
Check each CD/DVD/BD for damage, cracks, breakages etc. before

inserting it in the drive.
Note that any additional labels applied may change the mechanical
properties of a CD/DVD/BD and cause imbalance.
Damaged and imbalanced CDs/DVDs/BDs can break at high drive
speeds (data loss).
Under certain circumstances, sharp CD/DVD/BD fragments can
pierce the cover of the optical drive (equipment damage) and can fly
out of the device (danger of injury, particularly to uncovered body
parts such as the face or neck).
18
High humidity and airborne dust levels are to be avoided. Electric

shocks and/or server failures may be caused by liquids such as water,
or metallic items, such as paper clips, entering a drive.
Shocks and vibrations are also to be avoided.
Do not insert any objects other than the specified CDs/DVDs/BDs.
Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray
roughly.
Do not disassemble the optical drive.
Before use, clean the optical disk tray using a soft, dry cloth.
Service Supplement
RX300 S6
Safety notes
As a precaution, remove disks from the optical drive when the drive
is not to be used for a long time. Keep the optical disk tray closed to
prevent foreign matter, such as dust, from entering the optical drive.
Hold CDs/DVDs/BDs by their edges to avoid contact with the disk

surface.
Do not contaminate the CD/DVD/BD surface with fingerprints, oil,

dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to
the edge. Do not use benzene, thinners, water, record sprays,
antistatic agents, or silicone-impregnated cloth.
Be careful not to damage the CD/DVD/BD surface.
Keep the CDs/DVDs/BDs away from heat sources.
Do not bend or place heavy objects on CDs/DVDs/BDs.
Do not write with ballpoint pen or pencil on the label (printed) side.
Do not attach stickers or similar to the label side. Doing so may cause
rotational eccentricity and abnormal vibrations.
When a CD/DVD/BD is moved from a cold place to a warm place,

moisture condensation on the CD/DVD/BD surface can cause data
read errors. In this case, wipe the CD/DVD/BD in a radial way with a
soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using
devices such as a hair dryer.
To avoid dust, damage, and deformation, keep the CD/DVD/BD in its

case whenever it is not in use.
Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to

prolonged direct sunlight or near heating appliances are to be
avoided.
I You can prevent damage from the optical drive and the CDs/DVDs/BDs,
as well as premature wear of the disks, by observing the following
suggestions:
Only insert disks in the drive when needed and remove them after
use.
Store the disks in suitable sleeves.
Protect the disks from exposure to heat and direct sunlight.
Laser information
The optical drive complies with IEC 60825-1 laser class 1.
RX300 S6
Service Supplement
19
Safety notes
V CAUTION!
The optical drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.
Never remove parts of the optical drive casing!
Modules with Electrostatic-Sensitive Devices
Modules with electrostatic-sensitive devices are identified by the following
sticker:
Figure 1: ESD label
When you handle components fitted with ESDs, you must always observe the
following points:
Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
You must always discharge static build-up (e.g. by touching a grounded

object) before working with such components.
Any devices or tools that are used must be free of electrostatic charge.
Wear a suitable grounding cable that connects you to the external chassis of
the system unit.
Always hold components with ESDs at the edges or at the points marked
green (touch points).
Do not touch any connectors or conduction paths on an ESD.
Place all the components on a pad which is free of electrostatic charge.
20
Service Supplement
RX300 S6
Safety notes
I For a detailed description of how to handle ESD components, see the

relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).
RX300 S6
Service Supplement
21
Safety notes
22
Service Supplement
RX300 S6
Replacement routines
Preparation
V CAUTION!
Follow the safety instructions in the chapter "Safety notes" on page 17.
4.1
Preparation
You will find a detailed description of "Opening the server" in the
PRIMERGY RX300 S6 Options Guide.
Terminate all applications and shut down the server correctly.

If your operating system has not switched off the server, press the
On/Off button.
Disconnect all AC power cords from the system.
4.1.1
Opening the server
Loosen the two knurled screws and pull the server as far as possible out of
the rack.
I Remove the server from the rack cabinet, if it is not sufficiently
accessible. Please refer to the PRIMERGY RX300 S6 Options Guide for

a detailed description.
Push the two locking buttons and remove the cover.

Slide the cover to the rear side and remove it.
4.1.2
Removing fan box holder

There are 2 fan box holders. We are describing only the removal of the
right side fan box holder in this section. The removal procedure of the left
one is the same.
Open the server as described in the section "Opening the server" on

page 23.
Remove the fan box (see Options Guide PRIMERGY RX300 S6 in chapter
"preparation").
RX300 S6
Service Supplement
23
Preparation
Figure 2: Removing the fan box holder
Take the cables out of the fan box holder (1) .

Loosen the captive screw and remove the fan box holder (2) .
24
Service Supplement
RX300 S6
4.1.3
Replacing the front panel
Installing the fan box holder
Figure 3: Installing fan box holder
Insert the fan box holder and fasten it with the captive screw.
Lay the cables back into the cable channel of the fan box holder.
4.2

page 23.
Remove the fan box (see PRIMERGY RX300 S6 Options Guide, chapter
"Preparation".
Remove the fan box holder on the right side behind the front panel frame
(see section "Removing fan box holder" on page 23).
RX300 S6
Service Supplement
25
0
/
Figure 4: Unlocking the front panel frame
Press the locking handle (1) upward.

Push the front panel frame (2) inward.
Figure 5: Removing the front panel module
26
Service Supplement
RX300 S6
Unlock the front panel module (1).

Pull the front panel module outward to the front side (2).
Figure 6: Removing cable from the front panel module
Disconnect the cable from the front panel module.

Connect the cable to the new front panel module. Notice the locating pin on
the connector.
Insert the new front panel into the front panel frame.
RX300 S6
Service Supplement
27
Figure 7: Inserting the front panel frame
Reinstall the front panel frame into the server.

Reinstall the other components.
For more information about the cabling, refer to the appendix of the PRIMERGY
RX300 S6 Options Guide.
28
Service Supplement
RX300 S6
4.3

page 23.
"Preparation").
Remove the fan box holder on the right side behind the front panel frame
(see section "Removing fan box holder" on page 23).
0
/
Figure 8: Unlocking the front panel frame
Press the locking handle upward (1).

Push the front panel frame inward (2).
RX300 S6
Service Supplement
29
/
0
Figure 9: Removing the USB module from the front panel frame
Remove both screws (1).

Push the USB module forward out.
Unplug the cable.
Connect the cable to the new USB module.
Insert the new USB module in the front panel frame and attach the USB
module with the two screws.
30
Service Supplement
RX300 S6
Figure 10: Installing front panel frame
Reinstall the front panel frame in the server.

Reinstall the other components.
Information about the cabling you will find in the "appendix" of the Options Guide
PRIMERGY RX300 S6.
RX300 S6
Service Supplement
31
4.4

page 23.
Remove all fans.
"Preparation").
Disconnect the power cable.
Turn the fan box.
Figure 11: Removing the screw of the fan box
Remove the screw.
32
Service Supplement
RX300 S6
0
/
Figure 12: Removing the fan box backplane
Press down the locking latch (1) of the fan box backplane.
Push the fan box backplane in the direction fo the arrow (2) and push it so
out of the lockings.
Figure 13: Installing the fan box backplane
Insert the new fan box backplane.

Push the fan box backplane in the direction of the arrow until it is engaged
again.
Fasten the screw with a torque of 0.35 Nm. (This information on the torque
value doesnt apply to the Japanese market.)
Connect the power cable.
Insert the fan box (see PRIMERGY RX300 S6 Options Guide, chapter
"Completion").
Install the fans (see PRIMERGY RX300 S6 Operating Manual, chapter
"CSS Components").
RX300 S6
Service Supplement
33
Replacing PSU riser card
4.5

page 23.
Disconnect the power connectors.
Remove the power supply cage as discribe the Options Guide PRIMERGY
RX300 S6 in chapter "Preparation".
/
/
0
Figure 14: Removing the PSU riser card bracket
Remove the three screws from the PSU riser card bracket (1).
Remove the PSU riser card bracket (2).
34
Service Supplement
RX300 S6
Figure 15: Removing PSU riser card
Remove the defective PSU riser card from the PSU cage.
Figure 16: PSU riser card
RX300 S6
Service Supplement
35
Figure 17: Mounting PSU riser card
Fit the new PSU riser card into the PSU cage as shown. Ensure that the
boards engage with the recesses in the PSU cage (see circle).
36
Service Supplement
RX300 S6
0
/
0
Figure 18: Installing the PSU riser card bracket
Reinstall the PSU riser card bracket (1) and secure with three screw (M3 x
6 mm) (2).
Insert the PSU box into the server (see PRIMERGY RX300 S6 Options
Guide, chapter "Completion").
Close the server and connect the power connectors (see PRIMERGY
RX300 S6 Options Guide, chapter "Completion").
RX300 S6
Service Supplement
37
4.6

In the following section the replacing of the SAS backplanes is
described.
Three different variants of the PRIMERGY RX300 S6 are delivered:
6 x 3.5" hard disk drive (replacing see chapter "Replacement
routines" on page 38)

page 23.
Remove the fan box.
You will find a detailed description of the removing of the fan box in the
PRIMERGY RX300 S6 Options Guide in the chapter "Preparation".
4.6.1
Unlock all hard disk drive modules.
38
Note where each hard disk is installed. When you reinstall them
make sure they go back where they came from.
Service Supplement
RX300 S6
Figure 19: Removing the cables from SAS backplane
Remove the cables from the SAS backplane.

Remove the left fan box holder (see section "Removing fan box holder" on
page 23).
Figure 20: Removing the SAS-Backplane
Hold the SAS backplane by the black handle.
RX300 S6
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39
Unlock the SAS backplane (1) and push the SAS backplane in the direction
of the arrow (2) until it unlocks out of the locking noses and the locking
mechanism on the bottom of the server.
Take the backplane out.
Remove the holder from the old backplane and insert it to the new backplane
Insert the new backplane.
Make sure that the backplane is engaged in the guides.
Insert the fan box holder and attach it with the captive screw (see section
"Installing the fan box holder" on page 25).
Connect the all cables to SAS backplane and route them through the fan box
holder.
Engage the hard disk drives again and insert all other components.
4.6.2
Unlock all hard disk drive modules.
Figure 21: Removing cables
Remove all cables from the SAS backplane.

Unlock the USB drive cage and push it somewhat to the front.
40
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RX300 S6
Figure 22: Removing the SAS backplane
Take the SAS backplane with its black holder and push it in the direction of
the arrow (1).
Take out the SAS backplane tilted (2).
Remove the holder from the SAS backplane.
Insert the holder to the new SAS backplane.
RX300 S6
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41
Figure 23: Installing the SAS backplane
Insert the backplane tilted behind the guiding rails(1).

Turn the backplane in upright position (2).
Figure 24: Inserting the SAS backplane
Push backplane in the direction of the arrow. The backplane must be flush
with the plate of the HDD box.
42
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RX300 S6
I If the backplane is not flush with the plate of the HDD box, the
backplane can be damaged when you push back the USB drive cage.
Figure 25: Locking the SAS backlplane with the USB drive cage
Push back the USB drive cage.

Connect the cables to the SAS backplane.
Reinstall the hard disk drives and insert the other components again.
4.6.3
Unlock the hard disk drive modules.
RX300 S6
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43
Figure 26: Removing the cables
Remove the cables from the SAS backplane.
Figure 27: Unlocking the backplane holder
Unlock the backplane holder.

Take the backplane with its black holders and remove the SAS backplane.
Remove the holder from the old backplane and insert it to the new
backplane.
44
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RX300 S6
1
0
/
Figure 28: Inserting the SAS backplane
Insert the backplane tilted behind the guides (1).

Push the backplane into its place (2).
Lock the backplane holder (3).
Connect all cables to the SAS backplane.
Engage the hard disk drive cage and insert the other components again.
RX300 S6
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45
4.7
This board includes two important system components:

EEPROM for the chassis ID and Ident number of the server
Temperature sensor for monitoring the ambient temperature
The data for the EEPROM, and the current temperature values as well, are
transmitted to the system board via the connected I2C bus.
The IDTEMP combo must be correctly installed in order to monitor the
temperature correctly, enable ServerView to display the correct system picture
and to install the server using ServerStart.
Open the server as described in the section "Preparation" on page 23.
Remove the fan box (see Option Guide PRIMERGY RX300 S6 in the
chapter "preparations").
Figure 29: Removing IDTEMP combo with holder
Push out the holder with the IDTEMP combo.
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RX300 S6
Figure 30: Removing the connector clamp
Remove the connector clamp (1).

Disconnect the SMB cable.
Remove the defective IDTEMP combo from the holder (2).
Push the new the IDTEMP combo into the holder.
Connect the SMB cable.
RX300 S6
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47
Figure 31: Inserting the IDTEMP combo
Insert the connector clamp.

Route the cable as shown through the connector clamp.
Reinstall the IDTEMP combo with the holder.
Information about the cabling you will find in the "appendix" of the Options Guide
PRIMERGY RX300 S6.
In order to enable ServerView Operations Manager and ServerView

Installation Manager to identify the system, it is necessary to program the
chassis ID prom using the "ChassisIDProm Tool" after installing the new
IDTEMP combo.
The following information doesnt apply to the Japanese market: The tool
can be downloaded from the Fujitsu Technology Solutions Service and
Support page (URL:
http://partners.ts.fujitsu.com/com/service/intelservers/tools).
48
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RX300 S6
4.8

The system board is optionally equipped with a TPM (Trusted Platform
Module) by the manufacturer. This module enables programs from third
party manufacturers to store key information (e.g. drive encryption using
Windows Bitlocker Drive Encryption).
The TPM is activated via the BIOS system (for more information, refer to
the Fujitsu Technology Solutions BIOS manual).
CAUTION!
Before replacing the system board, ask your customer if he is using
TPM functionality.
If the customer is using TPM functionality, remove the TPM from the
old system board and install it on the new system board. Advise the
customer that he must provide you with TPM backup copies. For
security reasons, the TPM must be restored/re-saved by the
customer. After installing a new system board the TPM must be
enabled. You must not clear the TPM data.

page 23.
Remove the PSU cage, fan box, processor heat sinks, memory modules,
and PCI controllers.
RX300 S6
You will find Information about this item in the PRIMERGY RX300 S6
Options Guide.
Service Supplement
49
Figure 32: Removing the cables from the system board
Remove all cables from the system board.
Figure 33: Removing the screws
Remove all screws.
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RX300 S6
Figure 34: Removing the system board
CAUTION!
Hold the system board by the memory sockets but do not lift or handle
the system board by any of its heat sinks!
Pull the system board somewhat to the front (1).

Lift the system board out of the housing at a slight angel (2).
I Place system board on a pad which is free of electrostatic charge.

Remove the processor/s from the old system board and insert them in the
new system board (for more information, refer to the PRIMERGY RX300 S6
Options Guide).
Remove the processor cover from the processor socket of the new system
board (for more information, refer to the PRIMERGY RX300 S6 Options
Guide).
Insert the processor cover in processor sockets of the old system board (for
more information, refer to the PRIMERGY RX300 S6 Options Guide).
RX300 S6
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51
Figure 35: Installing the system board
Carefully insert the new system board from the rear side into the housing.
Push the system board to the front.
Carefully insert the connectors into the I/O field.
CAUTION!
Ensure not to damage the EMI springs to comply with applicable
EMC regulations and satisfy cooling requirements and fire protection
measures.
52
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RX300 S6
C
A
C
B
Figure 36: Positioning the system board and inserting the screw
Position the system board by using both center bolts (A and B).
Attach the system board with the two screws (M3 x 6) in the orange marked
holes.
Fasten the system board with the other 8 screws (M3 x 6) (blue circles).
Verify the settings on the new system board (refer to the Technical Manual
for a detailed description).
Insert the PSU cage, fan box, processor heat sinks, memory modules, and
PCI controllers (for more information, refer to the PRIMERGY RX300 S6
Options Guide).
Information about the cabling you will find in the "appendix" of the Options
Guide.
CAUTION!
After installing the new system board, it is necessary to update system
specific data (e. g. BIOS, iRMC S2 firmware) to ensure proper operation
(BIOS flash floppy disk, BIOS flash memory stick or iRMC flash memory
stick, refer to the BIOS Manual for a detailed description).
RX300 S6
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54
If the customer owns a license key for Advanced Video Redirection and
Remote Storage (iRMC2 Advanced Pack), the license key has to be
loaded onto the iRMC S2 via the iRMC S2 web interface after replacing
the system board. In addition, the iRMC S2 requires configuration.
Please refer to the "PRIMERGY ServerView Suite iRMC S2 - integrated
Remote Management Controller" manual for a detailed description.
Service Supplement
RX300 S6
4.9
Replacing the TPM board

CAUTION!
Advise the customer that he must provide you with TPM backup copies.
For security reasons, the TPM must be restored/re-saved by the
customer.
If the customer DOES NOT have a backup copy available, inform him that
replacing the TPM board will cause him to lose all his data.
Open the server as described in section "Preparation" on page 23.

Remove the system board as described in section "Replacing the system
board" on page 49.
Lay the system board on a soft, antistatic surface with its component side
facing down.
Locate the slotted lower end of the TPM
screw (see adjoining figure).
Remove the TPM screw using a thin
slotted screwdriver (e.g. watchmaker's
screwdriver).
Remove the defective TPM board on the
upper side of the system board.
CAUTION!
Ensure to turn the screw clockwise in order to remove it!
Otherwise the thin metal bar may break, rendering it impossible to
unscrew the screw.
RX300 S6
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55
Figure 37: TPM bit insert
Attach the TPM bit insert provided with the spare kit S26361-F3552-E1 / L1
to a bit screwdriver.
Figure 38: Mounting the TPM board
Connect the new TPM board to the system board.

Secure the TPM board with the TPM screw using the TPM bit insert.
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RX300 S6
Replacing the UFM board
CAUTION!
Do not fasten the screw too firmly.
Install the system board and and insert the other compontents again as
described in section "Replacing the system board" on page 49.
4.10
Open the server as described in section "Preparation" on page 23.

Remove the power supply cage as described in section "Replacing PSU
riser card" on page 34.
Figure 39: Removing the UFM board
Remove the nylon screw on the defective UFM board (1).

Disconnect and remove the defective UFM board (2).
I The UFM spacer remains on the system board.
RX300 S6
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57
0
1
Figure 40: Preparing the UFM board
Remove the nylon screw (2) from the new UFM board (1).
Remove the UFM spacer (3) from the new UFM board.
0
/
Figure 41: Mounting the UFM board
58
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RX300 S6
Connect the new UFM board to the system board and the remaining UFM
spacer (1).
Secure the UFM board to the UFM spacer with the nylon screw (2).
Reinstall the PSU cage as described in the PRIMERGY RX300 S6 Option
Guide (chapter "Completion").
Close the server and reconnect all AC power cords to the system (refer to
the PRIMERGY RX300 S6 Options Guide for a detailed description).
RX300 S6
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59
60
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RX300 S6
Appendix
5.1
Board layouts
5.1.1
Frontpanel
Part number: A3C40096851
C
X1
Figure 42: Frontpanel
Connector
Description
X1
Connector frontpanel to system board
RX300 S6
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61
Board layouts
5.1.2
Appendix
USB panel board
C
X1
X2
C
Figure 43: USB panel board
Connector Description
X1
Connector USB cable to system board
X2
External USB connectors
62
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RX300 S6
Appendix
Board layouts
5.1.3
SAS backplane
5.1.3.1
X10
C
C
X2
C
X1
C
X9
Figure 44: SAS backplane side facing the system board
X1
SAS channel 1
X2
SAS channel 2
X9
Power input
X10
Power output
RX300 S6
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63
Board layouts
5.1.3.2
Appendix
C
X2
X11
C
X12
X1
Figure 45: Power Backplane
X1
SAS channel 1
X2
SAS channel 2
X11
Power input
X12
Power output
64
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RX300 S6
Appendix
5.1.3.3
Board layouts
Backplane for 12 x 2.5" HDDs
C
X15
C
X17
X2
X1
Figure 46: SAS backplane side facing the system board
X1
SAS channel 1
X2
SAS channel 2
X15
Power input
X17
Power output
RX300 S6
Service Supplement
65
Board layouts
5.1.4
Appendix
IDTemp Combo
C
X1
Figure 47: IDTemp Combo
X1
66
SMB
Service Supplement
RX300 S6
Appendix
Board layouts
5.1.5
PCI SAS controller
5.1.5.1
SAS RAID controller D2507
Figure 48: PCI eXpress LSI MegaRAID SAS 1068 controller
RX300 S6
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67
Board layouts
5.1.5.2
Appendix
Figure 49: PCI eXpress SAS MegaRAID 0/1 controller
5.1.5.3
Figure 50: PCI eXpressSAS MegaRAID 5/6 controller
68
Service Supplement
RX300 S6
Appendix
5.1.6
Board layouts
Fan box backplane
C
1
Figure 51: Fan box backplane
1
RX300 S6
Power connector
Service Supplement
69
Board layouts
5.1.7
Appendix
System board
Part number: S26361-D2619-N
Figure 52: System board
70
You will find the connector description and the extension in the "System
board D2619-N Technical Manual".
Service Supplement
RX300 S6
Index
C
chassis ID 46
E
electrostatic-sensitive devices
(ESD) 20
F
front panel
25
I
I/O field insulation 52
IDTemp Combo 46
L
laser information 19
light emitting diode (LED) 19
lithium battery 17
locking handle front panel frame
26
M
meaning of the symbols 13
N
notational conventions
13
P
PSU riser card 35
PSU riser card bracket 34, 37
T
target group 9
TPM bit insert 56
TPM board 55
TPM screw 55
U
UFM board 57
UFM spacer 57
RX300 S6
Service Supplement
71
Index
72
Service Supplement
RX300 S6

RX 300 S6

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Service Supplement - english

PRIMERGY RX300 S6 Server

Edition March 2010

Comments Suggestions Corrections

Copyright and Trademarks

The contents of this manual may be revised without prior notice.

Before reading this manual

These uses include control of nuclear reactions in nuclear power plants,

Only for the Japanese market:

Although described in this manual, some sections do not apply to the

Concept and target groups . . . . . . . . . . . . . . . . . . . 9

Replacing the front panel . . . . . . . . . . . . . . . . . . . 25

Replacing the USB module . . . . . . . . . . . . . . . . . . 29

Replacing the fan box backplane . . . . . . . . . . . . . . . 32

Replacing PSU riser card . . . . . . . . . . . . . . . . . . . 34

Replacing the SAS backplane . . . . .

Replacing the IDTEMP combo . . . . . . . . . . . . . . . . . 46

Replacing the system board . . . . . . . . . . . . . . . . . . 49

Replacing the TPM board . . . . . . . . . . . . . . . . . . . 55

Replacing the UFM board . . . . . . . . . . . . . . . . . . . 57

The PRIMERGY RX300 S6 rack server is a universal and high-performance

Concept and target groups

This Service Supplement completes the information given in the Operating

"Safety notes and other important information" manual

Detailed safety notes

"Safety notes and other

Features and technical data of the server

Installation and operation, among other things:

Hot-plug power supply units

Table 1: Overview of the documentation PRIMERGY RX300 S6

Information about the system board:

Features of the system board

Extensions and upgrades

For some components only the installation

Removing the air duct

Replacing the operating panel

Settings and Board layouts

Table 1: Overview of the documentation PRIMERGY RX300 S6

The following notational conventions are used in this manual:

indicates commands or menu items.

indicate names of chapters and terms that are being

describes activities that must be performed in the order

pay particular attention to texts marked with this symbol.

Close the server.1

These procedures are described in the Operating Manual.

During installation and before operating the device, observe the

If the device is brought in from a cold environment, condensation may

Transport the device only in the original packaging or in packaging

Incorrect replacement of batteries may lead to a risk of explosion. The

The battery must be disposed of in accordance with local regulations

Replace the lithium battery on the system board in accordance with

All batteries containing pollutants are marked with a symbol (a

Working with CDs/DVDs/BDs and optical drives

Only use CDs/DVDs/BDs that are in perfect condition, in order to

Check each CD/DVD/BD for damage, cracks, breakages etc. before

High humidity and airborne dust levels are to be avoided. Electric

Shocks and vibrations are also to be avoided.

Do not insert any objects other than the specified CDs/DVDs/BDs.

Do not disassemble the optical drive.

Hold CDs/DVDs/BDs by their edges to avoid contact with the disk

Do not contaminate the CD/DVD/BD surface with fingerprints, oil,

Be careful not to damage the CD/DVD/BD surface.

Keep the CDs/DVDs/BDs away from heat sources.