Brandy Kinlaw

3491 Larkspur Terrace

Decatur GA, 30032
Phone: (678) 613-2383

Email: brandy.kinlaw@gmail.com

To whom this may concern:

I would like to express my interest in the Teller position with your
organization.
Currently, I am a Hookah Server with Hookahnomiks. In this position, I
greet patrons and answer questions regarding menu items, specials and
present to them the industrys knowledge of flavor and pricing options.
With my social, verbal, written, organizational, interpersonal skills, and
professionalism, I will bring Wells Fargo a positive attitude, and a fresh
perspective on getting the job done.
Customer service has always been my strongest asset in my working career,
due in part that I am a people person, with great listening skills and the
ability to solve problems. I can offer Wells Fargo good work ethics, selfmotivation, strong leadership skills, and the ability to work as a team
player.
I have a proven record of ensuring excellent guest services and creating an
inviting atmosphere. My enclosed resume gives further details about my
relevant qualifications and skills.
Enthusiastic about putting my capabilities to work for Wells Fargo, I
welcome the opportunity to meet with you to discuss my experience and
hospitality skills and how they will benefit your organization.
Thank you for your time and consideration. I look forward to hearing from
you soon.

Sincerely,

Brandy Kinlaw
Brandy Kinlaw

Phone: (678-613-2383)
brandy.kinlaw@gmail.com

Email:

Brandy Kinlaw

Phone: (678-613-2383)
brandy.kinlaw@gmail.com

Email:

Brandy Kinlaw

3491 Larkspur Terrace

Decatur GA, 30032
Phone: (678) 613-2383

Email: brandy.kinlaw@gmail.com

Highlights of qualification and skills

Over 2 years of experience in the customer service field with exemplary

time management.
Proficient in Microsoft Word and Excel
Effective communicator: attentive listener, patient and diplomatic.
Highly skilled in representing employer intelligently and professionally
while delivering outstanding service by greeting and serving customers.
Enthusiastic and sincerely enjoy working with people in person and over the
phone.
Adept at answering telephones and processing financial transactions.
Highly experienced in timely and accurate completion of customer inquiries.

Experience
2MaxTax Accounting Atlanta, GA
Tax Specialist 12/2014 to 04/2015 (Seasonal)
Used appropriate adjustments, deductions, and credits to keep clients taxes to a
minimum.
Computed taxes owed and overpaid, using adding machines and personal
computers, and completed entries on forms, following tax form instructions and
tax tables.
Reviewed financial records such as income statements and documentation of
expenditures in order to determine forms needed to prepare tax returns.
H&R Block, Washington, DC
Client Service Professional 01/2007 to 01/2013 (Seasonal)
Greeted patrons in person and telephone
Routed phone calls to the applicable person to answer specific inquiry
Communicated verbally and in writing, information asked for by maintaining filing
system and managing appointments
Resolved customer complaints; Researched and suggested alternative products
when required
Informed customers and potential customers about the companys products and
services through various marketing promotions
Education
Brandy Kinlaw

Phone: (678-613-2383)
brandy.kinlaw@gmail.com

Email:

Oxon Hill High School, Oxon Hill, MD

Graduated, June 2007
RGB Technology Training (Microsoft Office Specialist in Word and Excel)
Graduate, February 2016

Brandy Kinlaw

Phone: (678-613-2383)
brandy.kinlaw@gmail.com

Email: