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AE3502 – Landside

Calculation of Check-In facilities

In this assignment you have to calculate the number of check in desks needed to handle the following flight schedule that consists of six different flights:

 ID Airline Flight- ArrDep Time AC- Seats Pax Trf Destination Flight No Type Type 1 KL (KLM) 861 D 07:40 B738 122 84 31 BCN (Barcelona) Europe 2 KL (KLM) 263 D 08:00 B737 164 107 52 LHR (London Europe Heathrow) 3 KL (KLM) 67 D 08:20 B772 318 96 194 NRT (Tokyo) Intercont 4 KL (KLM) 55 D 08:40 A333 292 75 192 ATL (Atlanta) Intercont 5 KL (KLM) 317 D 09:00 B737 122 62 46 CDG (Paris) Europe 6 KL (KLM) 43 D 09:20 A332 243 122 94 JFK (New York) Intercont

Table 1: Flight Schedule

Please note that the column Pax contains the number of origin passengers (thus excluding transfer passengers) and the column Trf contains the number of transfer passengers.

Before you can calculate the required size for the departure hall and the number of check- in desks, you have to calculate the peak hour number that is generated by these flights. Use the sliding window method (as described in the lecture) and apply the following arrival pattern for the different flights:

Typical Passenger Arrival Pattern Check-in

25%
20%
15%
10%
5%
0%
% pax arriving for Check In
2:30
2:20
2:10
2:00
1:50
1:40
1:30
1:20
1:10
1:00
0:50
0:40
0:30
0:20
0:10
0:00

time before departure

Domestic

Europe

Intercont

Charter

Figure 1: Arrival pattern of different flight types for the check-in

You can find the exact numbers of the different arrival pattern in the Excel file ArrivalPatterns.xls on the blackboard.

After deriving the peak hour value for check-in you can calculate the size of the departure hall and the number of check-in desks needed to handle the passengers of the flight schedule.

Use the following formula to calculate the departure hall size:

AE3502 – Landside

A

LOS

y



60

3

 

PH Dep

_1

Visitor DepPax  

_

2

Assumption: 50% of pax during peak hour arrive within first 20 minutes

Peak hour number of departing passengers [PH_Dep]

Number of visitors per departing passengers [Visitor_DepPax]

Space required per person – LoS of Wait/Circulate [LOS]

Average dwell time per pax/visitor (minutes) [y]

Use the following formula to calculate the departure lounge size:

A

LOS PH Dep



_

 

ul vk

 

60

 

Peak hour number of departing passengers [PH_Dep]

Rate of long-haul (intercontinental) passengers [l] and average occupancy time [u]

Rate of short-haul passengers [k] and average occupancy time [v]

Space required per passenger (m²) [LOS]

Use the following formula to calculate the number of passport desks:

N

PH Dep

_

50%

t

20min W

Peak hour number of departing passengers [PH_Dep]

Average processing time per passenger (minutes) [t]

Acceptable waiting time (minutes) [W]

Assume the check in desks are only used by non-transfer passengers and the passport desks are only used by intercontinental flights.

 Level of Service Standard Activity Situation A B C D E F Waiting and Circulating Moving about freely 2,7m 2 2,3m 2 1,9m 2 1,5m 2 1,0m 2 break Check-In queues Moving, with bags 1,8m 2 1,6m 2 1,4m 2 1,2m 2 1,0m 2 break Hold room, controls Queued, without bags 1,4m 2 1,2m 2 1,0m 2 0,8m 2 0,6m 2 break Bag reclaim area Moving, with bags 2,0m 2 1,8m 2 1,6m 2 1,4m 2 1,2m 2 break

Assume the following values:

 Level of Service: C Average number of visitors per passenger: 0.5 Average dwell time per person (pax + visitors): 20 minutes

AE3502 – Landside

Average check in time per passenger:

Average occupancy time per short haul passenger: 30 minutes

Average occupancy time per long haul passenger: 50 minutes

3 minutes

 Average passport processing time per passenger: 45 seconds Acceptable waiting time per passenger: 2 minutes

1.1 What is the peak hour for the check-in facilities generated by the flights? Apply the method for common check-in.

1.2 What is the number of passengers for the check-in desk during this peak hour?

1.3 How large does the departure hall need to be to handle the flights?

1.4 How many check-in counters are needed to handle the flights?

1.5 How many passport desks are needed to handle the flights?

1.6 How large does the (shared) departure lounge have to be?

1.7 Assume the airport has 10 check-in desks. If all check-in desks would be used as common-check-ins with average processing time of 2 minutes, what would be the theoretical reachable peak hour capacity at the check-in?

Finish your assignment before the start of the next lecture. Create a single PDF and upload it to blackboard.

In case you have questions you can contact me via Email: P.C.Roling@tudelft.nl.