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Highly agile and accomplished global company leader who optimizes performance to achieve large scale
productivity, revenue and profit gains. A pivotal and valued member of senior leadership, appointed and
promoted to mission-critical assignments throughout career. Recognized for building high-performance
teams and cultures of continuous process improvement. Adept in leading wide range of company functions
in myriad industry sectors and organizational structures. Blends problem-solving skills, business savvy, subject
matter knowledge and engaging interpersonal style to deliver results in key performance areas.
Business Acumen Successfully managed multiple multimillion-dollar P&Ls in dynamic global business environments
and developed strategic vision to drive EBITA to new levels, resulting in $7.8M of profit improvement.
Operational Excellence Implemented branch and division dashboards to monitor ongoing operational
performance, driving expense reductions of more than $13.6M over four-year period.
Process Improvement Executed 80+ projects resulting in 30 new Standard Operating Procedures that boosted
efficiencies, drove productivity, reduced cost and improved customer service.
Revenue Growth Implemented new service delivery offerings that enhanced customer loyalty and increased
revenue by more than $22M.
Business Expansion Integrated business units, internal consolidations and acquisitions to expand customer offerings,
increase revenue and streamline processes with no disruption in customer service all achieved under budget and
ahead of schedule.
Revenue Growth
Customer Service | Innovative Solutions
M&A Due Diligence | Implementation
EBITA Improvement
Turnarounds
Global Trade Compliance
RFPs | Contract Negotiation
2016 Present
Brought in based on prior relationship and reputation for expertise in business process improvement to develop service
differentiation models and supply chain-related trade compliance services to expand firms offerings. Assess market and
competitive conditions. Define internal requirements to design and execute the new capabilities. Participate in
customer and partner development strategies. Report to EVP.
Developed new go-to-market strategy, projected to generate $500K in revenue in one year.
Created target customer list, focused on business outsourcing of global compliance services, identifying over 100
prospective new clients.
2012 2016
$15.2B global business serving the electrical distribution industry (acquired Gexpro Services GE Supply from General Electric).
Lisa Hunter
Reduced transportation expense 18%, generating $1.8M in annual savings on budget of $10.1M.
Eliminated more than $180K in duties and taxes, saving 24% year over year.
Reduced professional services expense by $145K annually, saving $500K over four years.
Sponsored 80+ LEAN projects, documented and trained division on 30+ new SOPs.
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2008 2011
Recruited based on prior interaction with the organization as GE leader for Hurricane Katrina disaster relief recovery and
extensive personal community service history to grow volunteer base and revenue to fund disaster recovery. With full P&L
for $3M division, led team of three managers, extended team of 28 employees and 130 volunteers. Developed
organizational strategy to maintain agencys revenue performance during difficult economic period. Sold and oversaw
delivery of products and services. Designed and implemented recruitment strategies. Collaborated with other agencies.
Represented agency at public speaking events and panel forums. Reported to CEO.
Achieved year-over-year growth of 20% on products and services during economic recession.
Executed dozens of recruitment events, built base of more than 130 trainers and 2,800 disaster recovery volunteers.
Earned Outstanding Achievement Award by City of Chicago for leadership in executing Best in Class CMAP Go to
2040 Project.
2006 2007
Global leader in providing relocation and moving services with annual revenue of $1.9B.
Recruited with full P&L for $180M global business segment to expand client portfolio, while streamlining operations and
optimizing profitability. Led team of three managers and extended team of 34 employees. Restructured team.
Consolidated international business shipments. Optimized supply chain. Secured new government contracts and
expanded distribution with agent partners.
2001 2006
Led team of six in spearheading new business product and service offerings. Identified, developed and implemented
strategic growth initiatives using DMADV processes and tools. Developed and executed rigorous Six Sigma DMADV new
product introduction process; presented tollgate reviews to corporate for funding for continued business growth and
new services-focused division.
Oversaw variety of GE activities, donations and humanitarian efforts across 11 GE business units.
Completed fast-track project three weeks ahead of schedule and $1.7M under budget.
Lisa Hunter
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1991 2000
Promoted based on prior success in optimizing client contract value to lead all compliance, financial and operational
auditing for 140 branches, global start-up operations and M&A due diligence, also leading acquired target company
integrations.
INTEL PROJECT TURNAROUND MANAGER, Phoenix, AZ (special project assigned by CEO), 1995
Appointed to turn around at-risk $80M customer project in 30 days.
Achieved all customer requirements and retained contract, earning reputation as client turnaround expert.
Wrote largest order in company history, a record that stands today, valued at $38M.
Education
BA Marketing, Cum Laude
Sam Houston State University, Huntsville, TX