JOSEPH JON PERAL

Joseph Peral
SUMMARY:

Highly motivated sales manager with a proven track record of leading teams with a focus on budget and client
satisfaction. Proven long-term employment history with increased responsibilities within the retail industry.
Possesses outstanding organizational skills, detailed oriented, flexibility, managing and mentoring sales
associates, strong work ethic all with a focus on company bottom line balanced with customer satisfaction.

EXPERIENCE:
BEST BUY
Spring Hill, Port Richey, FL

2/2009 4/2014

Best Buy Connectivity Manager, January 2013 to April 2014

Port Richey, Florida Store #885
Directly Managed and Trained 30 Associates
Implemented the business group strategy, analyze business results to identify wins/opportunities and create plans to address
gaps all in partnership with district leadership.
Focused and fulfilled tasks and responsibilities managing the customer experience, supporting business results and customer
needs to include validating merchandise readiness to ensure the customer experience is positive in every channel and display
functionality
Ensure the Sales Supervisor understands, executes and achieves business group strategy, validates behavioral expectations
and is held accountable for implementing that strategy.
Ensure supervisors are armed with rigorous training and coaching necessary for a delightful customer shopping experience
and an exhilarating employee development experience.
Best Buy Mobile Manager, February 2011 to January 2013
Spring Hill, Florida Store #1383
Directly Managed 12 Associates
Responsible for ensuring productivity, margins, and cellular connections budgets
Grew business in department for fiscal 2012 year by 25% was overall top 10 in territory market at 125% to overall Margin
along with top 10 operational rank in the territory.
Department was recognized for numerous honors: Overall Top Performing in Margin, Customer Satisfaction, Employee
Recognition, and Carrier Awards
Was Named Area District Mobile Manager Lead/Trainer January 2012
Traveled to stores within District to help identify and develop strategic plans to correct areas of improvement or loss.
Helped Develop a District Level Training for development of Sales Leads to Mobile Managers.
Mobile Sales Lead, February 2009 to February 2011
Spring Hill, Florida - Store #1383
Grand Opened Store 2/2009
Supervised team of 4 people
Responsible for ensuring important contractual agreements were filled out correctly, sent to cellular carriers, and sent to
corporate office for storage.
In charge of direct training and development of the department and directly dealt with customer facing issues to correct any
customer issues with carrier and customer.

Last Updated 9/5/16

JOSEPH JON PERAL

Joseph Peral
CIRCUIT CITY
Tampa, New Tampa, Port Richey and Clearwater, FL

4/2008 2/2009 & 12/2000 4/2007

Entertainment/Technology Sales Manager, April 2008 to February 2009

Circuit City Clearwater Location, Clearwater, FL
Managed 20-32 (twenty thirty two) associates
Managed Firedog Technology & Mobile Installs and Repairs
Responsible for tracking/monitoring/addressing areas of Gross Margin, Sales Revenue, City Advantage, Elearnings, Firedog
Services, Promo Readiness, and Credit
Entertainment/Mobile Sales Manager, October 2005 to March 2007
Citrus Park, Port Richey Stores - Tampa, FL and Port Richey, FL
Lead department to five consecutive 115% to Revenue and GM months
Participated in the Manager in Training and Store/Operations Training Programs
Managed and Responsible for 15-18 (fifteen eighteen) associates
Senior Sales Lead, April 2004 to October 2005
Circuit City Dale Mabry & Citrus Park Locations, Tampa, FL
Mobile Sales Lead for 8 (eight) months, then moved to Senior Sales Lead
Managed team of 6 (six) sales associates within the Mobile/HE sales departments.
Responsible for training, customer service and overall guest satisfaction.
Awarded Associate of the Month on 6 (six) separate occasions.
Retail Sales Associate, December 2000 to April 2004
Circuit City Fowler & New Tampa Locations, Tampa, FL
Responsible for Sales in Entertainment, Technology, and Mobile Sales areas.
Developed selling strategies to increase attachment and sales goals.
Trained new associates for preparation and sales certifications.
New store opening and store relocation team member
Selected to for GO & Relocation teams to open and relocate new and existing stores within the Tampa Bay Area
APPLICANT INSIGHT
New Port Richey, FL

2/2007 2/2008

Customer Service Representative, April 2007 to April 2008

Applicant Insight, New Port Richey, FL
Responsible to contact client calls lists within a geographic market with a goal to inform and contract new clients
Contacted existing customers to contact and expand provided services to include: State/Federal/County Criminal Searches,
Verifications, SSN, W2 Filing, and NoMoreForms.

TRAINING:

Management Retail Program with Best Buy

Best Buy Harvest Program
Verizon, Sprint, AT&T, Intel Retail, XM/Sirius, HP, Sony and Microsoft Vendor Trainings

EDUCATION:

Tampa Catholic High School - Tampa, FL Graduated in 2000

Hillsborough Community College - Tampa, FL 2000-2004

Last Updated 9/5/16