Determinants of Job Satisfaction

among Police Officers in Bukit

Aman Headquarters

HATI MALAYA
Anusooria
Harith Azizi
Muhd Fauzi
Wan Nur Amirah

Problem Statement

Literature Review
Ethical Leadership
Ethical leaders can, through the
impact of leader influence and
relationships with followers, foster
positive employee attitudes and
behaviors.
These, in turn, are potential indicators
of employee performance

Ethical et
Leadership
(Tanner
al., 2010)

Job Satisfaction
As employees feel increasingly
satisfied with their job, they are
inclined to make a psychological
commitment to the organization and
become devoted to their
organizations goals and objectives
(Kuo, 2015)
Surveys stated that two in five

Effective leadership is the main

cause of competitive advantage for
any kind of organization
(Riaz, A., Haider, 2010)

employees who are observed to

display unethical behavior
are dissatisfied with their work
environment. Viswesvaran,
Deshpande, and Joseph (1998),

Literature Review
Job Specification
Role conflict occurs when the
employee received contradictory
demands from their management

Reward
...increased salary results in
increased job satisfaction

which differ from their job scope.

It is negatively related with job
satisfaction (Musa et. al 2013)

(Beutell & Wittig-Berman, 1999;

Igalens and Roussel, 1999).

Work Load
Salary is a significant, negative
predictor of life satisfaction
(Young et al, 2014)

Research Questions & Objectives

Does Ethical Leadership
influence job satisfaction among
police officers in Bukit Aman
Headquarters ?

To investigate whether Ethical

Leadership influence job
satisfaction among police officers
in Bukit Aman Headquarters

Does Job Description / spect

influence job satisfaction among
police officers in Bukit Aman
Headquarters ?

To investigate whether Job

Description influence job
satisfaction among police officers
in Bukit Aman Headquarters

Does fiinancial rewards

influence job satisfaction among
police officers in Bukit Aman
Headquarters ?

To investigate whether Salary

influences job satisfaction among
police officers in Bukit Aman
Headquarters

Research Significance
To provide feedback from police officers
about the nature of their jobs in Bukit Aman
Headquarters

To formulate strategies to improve job

satisfaction among police officers

Sampling
Study population
Sample size
Sampling Strategy
Unit of Analysis

Bukit Aman Police Department

Police Officer and File
Crime Investigation Department
(CID)
Random Sampling
Individuals

Department

Total Staff

Target
Respondents

1 Management Department
2 CID
3 Narcotics
4 Department of Homeland
Security and Public Order
5 Special Branch
6 Special Task Force
(Operations / Counter
Terrorism)

900

300
(50 Respondent for each
department)

Actual Sampling
Fraction
269
*Based on the method
used by Krejcie and
Morgan (1970)

Data Collection
Q
ue
sti
on
na
ire

Self-administered survey
Part 1
Respondents
Demographic Data
Age
Gender
Marital status
Education level
Years in service
Job position

Part 2
Factors that affect
Job Satisfaction
Section A :
Overall Job
Satisfaction
Section B :
Ethical Leadership
Section C :
Job Specification
Section D :
Financial Reward

Measurement of Data

CORR
ELAT

ION

CORRELATION

R
COR

N
O
I
T
ELA

Statistical Analysis

Research Hypothesis
Ethical Leadership does not influence job satisfaction among
police officers in Bukit Aman Headquarters
Ethical Leadership influences job satisfaction among police
officers in Bukit Aman Headquarters

Job Description does not influence job satisfaction among

police officers in Bukit Aman Headquarters
Job Description influences job satisfaction among police
officers in Bukit Aman Headquarters
Salary does not influence job satisfaction among police
officers in Bukit Aman Headquarters
Salary influences job satisfaction among police officers in
Bukit Aman Headquarters

Proposed Theoretical Framework

Descriptive
Analysis

Primary
data
collection

Self-administer
ed survey

Cross Sectional
Study

Questionnaire
Instrument

Police Officers in Klang

Research
Design

Sample

Unit of Analysis
Sample size
Quantitative

Individuals
XX respondents

Deductive
approach